Department: Security Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description We are seeking a Security and Privacy Analyst to join the Governance, Risk, and Compliance (GRC) team within the Eptura Office of Information Security. This is a unique opportunity to contribute to a fast-growing GRC program , helping to refine, consolidate, and implement security and privacy controls across our SaaS applications globally. The ideal candidate is an excellent communicator , trained in risk assessment and audit , with expertise in security frameworks such as ISO 27001, CSA-STAR, AICPA TSC (SOC 2), and FedRAMP . They will also have knowledge of global privacy regulations such as GDPR, UK GDPR, CPRA , and others, and will be comfortable leading cross-functional discussions with internal teams to identify, report, and track compliance risks . This individual will be a key contributor to developing, assessing, and maintaining policies, standards, and procedures, ensuring alignment with Eptura's global security and privacy programs. This is a critical role in our growing security team. Responsibilities Risk Assessments & Audits – Facilitate risk assessments and internal audits to evaluate ongoing compliance with security and privacy frameworks. Compliance Monitoring – Develop ongoing compliance activities to track internal control effectiveness. Policy Development – Assist in creating and maintaining corporate policies, standards, procedures, and guidelines. Risk Management – Work with key stakeholders to identify, document, and track remediation efforts for security and privacy risks. Privacy Compliance – Support privacy compliance efforts, including data flow documentation, privacy impact assessments, and records of processing activities. Customer Security & Privacy Assessments – Conduct security and privacy assessments for existing customers and new prospects. Security Awareness & Best Practices – Advise internal teams on best practices, explaining the “why” behind security and privacy controls. Security Training & Awareness – Assist in the development and administration of the security awareness program, educating teams on security best practices. About You Security Framework Expertise – Strong knowledge of ISO 27001, SOC 2, CSA-STAR, FedRAMP, and global privacy regulations like GDPR, CPRA, UK GDPR. Risk Assessment Knowledge – Understanding of common security vulnerabilities and risk assessment methodologies for networks, platforms, and SaaS applications. Cloud Security Awareness – Familiarity with cloud environments such as GCP, AWS, and Azure, as well as the SaaS delivery model. Cross-Functional Collaboration – Ability to work with multiple business units (Engineering, HR, Legal, BI) and manage multiple stakeholders. Communication Skills – Strong written and verbal communication, including experience reporting and presenting to senior leadership. Consulting & Audit Experience (Preferred) – Prior experience in consulting or auditing within security and privacy is a plus. Security Certifications (Preferred) – Industry-recognized certifications such as CRISC, GRCP, CISSP, CISA, CISM are highly desirable. Educational Background (Preferred) – A bachelor’s degree is optional but preferred. Benefits Transport Facility - local travel support Complimentary meals provided in office Fully paid Health Insurance –Spouse, children, and Parents Accident insurance fully paid Flexible working allowance Generous Time Off 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. Show more Show less

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As the Technical Lead , you need to excel at customer service and technology. You are responsible for working with clients, answering support requests by phone, email, and in-app communication channels. We have a hands-on culture and expect you to roll up your sleeves and help tackle any problem that stands in the way of customers’ success. To do this, you will learn how to use and configure our software and will also learn about our clients’ more complex needs and business processes. You will be expected to use this knowledge to effectively take ownership of advanced support requests and see them through to resolution. While many requests are handled individually, Customer Support is a highly collaborative team, and you will frequently work with and learn from your team members, while also escalating tickets to development teams and others. Responsibilities Act as a subject matter expert (SME): Resolve complex system and application configuration issues with in-depth technical expertise. Gain and maintain deep product knowledge: Understand Condeco’s products, integrations, and configurations to provide effective support. Collaborate with global customers: Present complex ideas clearly while identifying and resolving application issues. Analyze and monitor issues: Use tools and techniques to track cloud infrastructure and software-related problems. Address patterns and root causes: Anticipate broader implications beyond immediate issues to implement effective solutions. Identify and escalate advancements: Submit software bugs, feature requests, and automation opportunities to the Engineering/CloudOps team. Foster cross-functional collaboration: Work with other departments to deliver exceptional customer experiences and support. Develop knowledge base resources: Create articles to enhance self-service troubleshooting for customers and internal staff. Update internal documentation: Regularly review and revise documentation, suggesting process improvements to management. Guide and mentor team members: Provide oversight, advice, and reviews to support engineers on the team. Utilize support tools and processes: Ensure incident information is up-to-date and accurate across support tools. Troubleshoot hardware/software configurations: Address product-related hardware and software issues with hands-on expertise. Lead advanced troubleshooting: Resolve issues in critical areas, including Azure, APIs, Webhooks, SQL, SAML, SSO, and Android/iOS platforms. About You Essential Skills Proficient in application support for .NET frameworks . Skilled with tools like Azure App Insights , SQL queries , and log analytics. Customer Service & Communication You deliver exceptional customer service and communicate effectively, whether through writing, speaking, or presenting. You work well with people at all levels and can influence and collaborate with ease. You have a proven ability to motivate and mentor team members to achieve goals. Technical Expertise 6+ years of experience supporting SaaS applications in cloud-based environments. Advanced knowledge in Azure , SQL Server , APIs , SAML , and SSO . Skilled in troubleshooting Web APIs and analyzing log data. Familiar with ITIL best practices and experienced in using systems like JIRA or Salesforce Service Cloud. Flexible with rotational shifts and weekend on-call schedules. Collaboration & Problem-Solving Experienced in resolving challenges by working closely with cross-functional teams. Strong commitment to continuous improvement and familiarity with change management. (Bonus) Hands-on experience troubleshooting third-party network issues. Personal Attributes Passionate about delivering outstanding customer experiences. Positive and proactive, always looking for solutions. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-PG1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a talented and motivated Senior Software Engineer - Full-Stack Java Developer to join our dynamic team. Our mission is to deliver innovative software solutions that drive business success and create impactful digital experiences. If you are passionate about cutting-edge development, problem-solving, and collaborating in a fast-paced environment, we’d love to have you on board. Responsibilities Develop and Maintain Applications: Design, build, test, and support web applications utilizing Java and related frameworks. Backend Mastery: Build and optimize robust backend services, with a preference for experience in Spring MVC and Spring Boot frameworks. Database Excellence: Implement and refine SQL-based queries while working with relational databases such as MSSQL and Oracle (preferred). Front-End Development: Create interactive and responsive interfaces using JavaScript, with a preference for knowledge in jQuery. Collaborative Delivery: Partner with cross-functional teams, including business analysts and designers, to gather requirements and deliver high-quality application features. Quality Assurance: Uphold best practices for performance, security, scalability, and overall code quality. Troubleshoot Issues: Diagnose and resolve full-stack challenges to ensure seamless application functionality. Stay Ahead of Trends: Continuously learn and integrate emerging technologies and development methodologies. About You Proven experience as a Java Developer , with a solid understanding of full-stack development. Proficiency in writing SQL queries and working with relational databases. Familiarity with front-end development using JavaScript or equivalent technologies. Excellent problem-solving skills, attention to detail, and a proactive attitude. Strong interpersonal, communication, and teamwork abilities. Experience with Spring MVC or Spring Boot . Knowledge of jQuery for enhanced front-end development. Working with MSSQL and Oracle databases. Familiarity with Agile workflows, version control tools like Git , and CI/CD pipelines. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Department: Engineering Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a talented and motivated Senior Software Engineer - Full-Stack Java Developer to join our dynamic team. Our mission is to deliver innovative software solutions that drive business success and create impactful digital experiences. If you are passionate about cutting-edge development, problem-solving, and collaborating in a fast-paced environment, we’d love to have you on board. Responsibilities Develop and Maintain Applications: Design, build, test, and support web applications utilizing Java and related frameworks. Backend Mastery: Build and optimize robust backend services, with a preference for experience in Spring MVC and Spring Boot frameworks. Database Excellence: Implement and refine SQL-based queries while working with relational databases such as MSSQL and Oracle (preferred). Front-End Development: Create interactive and responsive interfaces using JavaScript, with a preference for knowledge in jQuery. Collaborative Delivery: Partner with cross-functional teams, including business analysts and designers, to gather requirements and deliver high-quality application features. Quality Assurance: Uphold best practices for performance, security, scalability, and overall code quality. Troubleshoot Issues: Diagnose and resolve full-stack challenges to ensure seamless application functionality. Stay Ahead of Trends: Continuously learn and integrate emerging technologies and development methodologies. About You Proven experience as a Java Developer, with a solid understanding of full-stack development. Proficiency in writing SQL queries and working with relational databases. Familiarity with front-end development using JavaScript or equivalent technologies. Excellent problem-solving skills, attention to detail, and a proactive attitude. Strong interpersonal, communication, and teamwork abilities. Experience with Spring MVC or Spring Boot. Knowledge of jQuery for enhanced front-end development. Working with MSSQL and Oracle databases. Familiarity with Agile workflows, version control tools like Git, and CI/CD pipelines. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. Show more Show less

Department: Support Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As the Technical Lead , you need to excel at customer service and technology. You are responsible for working with clients, answering support requests by phone, email, and in-app communication channels. We have a hands-on culture and expect you to roll up your sleeves and help tackle any problem that stands in the way of customers’ success. To do this, you will learn how to use and configure our software and will also learn about our clients’ more complex needs and business processes. You will be expected to use this knowledge to effectively take ownership of advanced support requests and see them through to resolution. While many requests are handled individually, Customer Support is a highly collaborative team, and you will frequently work with and learn from your team members, while also escalating tickets to development teams and others. Responsibilities Act as a subject matter expert (SME): Resolve complex system and application configuration issues with in-depth technical expertise. Gain and maintain deep product knowledge: Understand Condeco’s products, integrations, and configurations to provide effective support. Collaborate with global customers: Present complex ideas clearly while identifying and resolving application issues. Analyze and monitor issues: Use tools and techniques to track cloud infrastructure and software-related problems. Address patterns and root causes: Anticipate broader implications beyond immediate issues to implement effective solutions. Identify and escalate advancements: Submit software bugs, feature requests, and automation opportunities to the Engineering/CloudOps team. Foster cross-functional collaboration: Work with other departments to deliver exceptional customer experiences and support. Develop knowledge base resources: Create articles to enhance self-service troubleshooting for customers and internal staff. Update internal documentation: Regularly review and revise documentation, suggesting process improvements to management. Guide and mentor team members: Provide oversight, advice, and reviews to support engineers on the team. Utilize support tools and processes: Ensure incident information is up-to-date and accurate across support tools. Troubleshoot hardware/software configurations: Address product-related hardware and software issues with hands-on expertise. Lead advanced troubleshooting: Resolve issues in critical areas, including Azure, APIs, Webhooks, SQL, SAML, SSO, and Android/iOS platforms. About You Essential Skills Proficient in application support for .NET frameworks. Skilled with tools like Azure App Insights, SQL queries, and log analytics. Customer Service & Communication You deliver exceptional customer service and communicate effectively, whether through writing, speaking, or presenting. You work well with people at all levels and can influence and collaborate with ease. You have a proven ability to motivate and mentor team members to achieve goals. Technical Expertise 6+ years of experience supporting SaaS applications in cloud-based environments. Advanced knowledge in Azure, SQL Server, APIs, SAML, and SSO. Skilled in troubleshooting Web APIs and analyzing log data. Familiar with ITIL best practices and experienced in using systems like JIRA or Salesforce Service Cloud. Flexible with rotational shifts and weekend on-call schedules. Collaboration & Problem-Solving Experienced in resolving challenges by working closely with cross-functional teams. Strong commitment to continuous improvement and familiarity with change management. (Bonus) Hands-on experience troubleshooting third-party network issues. Personal Attributes Passionate about delivering outstanding customer experiences. Positive and proactive, always looking for solutions. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. Show more Show less

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is seeking a highly skilled Principal Engineer to drive innovation and excellence in our engineering team. In this pivotal role, you will spearhead the development of advanced software solutions that power business success and transform digital experiences. You will be a key technical leader, shaping architectural decisions, mentoring developers, and driving best practices across the stack. If you're a visionary engineer with a passion for tackling complex challenges and pioneering cutting-edge development, we want you on our team. Responsibilities Develop APIs following REST specifications – Ensure seamless integrations and efficient data handling. Participate in requirements review – Collaborate with stakeholders to refine technical specifications. Lead end-to-end delivery of key modules – Write clean, scalable code using Java 21. Test and deploy applications and systems – Maintain high-quality standards in development and implementation. Refactor and debug code – Continuously improve software for performance and reliability. Enhance existing software – Apply industry best practices for code optimization and constant refinement. Create and maintain documentation – Support the software development life cycle with clear technical references. Design and implement multi-tier software – Work with Java, React, MFE, MongoDB, and Event Hubs for scalable solutions. Contribute to a fast-paced engineering team – Deliver impactful solutions for Eptura’s business clients. Optimize performance and monitor live systems – Ensure stability and responsiveness in production environments. Mentor and guide team members – Share knowledge and help develop technical expertise. Innovate in engineering hackathons – Bring fresh ideas and contribute to key initiatives. About You Minimum 8 years of experience as a Java Developer – Strong expertise in building scalable applications. Experience with MFE Framework and Event-Driven Architecture – Ability to design modular and responsive systems. Proficiency in React – Front-end development skills to complement backend expertise. Hands-on experience with DevOps practices – Knowledge of Continuous Delivery for seamless deployments. At least 2 years of experience with Azure – Cloud-based development and infrastructure expertise. Understanding of Agile methodologies – Ability to work iteratively in dynamic environments. Practical knowledge of CI/CD – Automation skills for efficient software delivery. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description We are seeking a Technical Lead – Data Engineering to spearhead the design, development, and optimization of complex data pipelines and ETL processes . This role requires deep expertise in data modeling, cloud platforms, and automation to ensure high-quality, scalable solutions . You will collaborate closely with stakeholders, engineers, and business teams to drive data-driven decision-making across our organization. Responsibilities Work with stakeholders to understand data requirements and architect end-to-end ETL solutions . Design and maintain data models , including schema design and optimization . Develop and automate data pipelines to ensure quality, consistency, and efficiency . Lead the architecture and delivery of key modules within data platforms . Build and refine complex data models in Power BI , simplifying data structures with dimensions and hierarchies . Write clean, scalable code using Python, Scala, and PySpark (must-have skills). Test, deploy, and continuously optimize applications and systems . Mentor team members and participate in engineering hackathons to drive innovation. About You 7+ years of experience in Data Engineering , with at least 2 years in a leadership role . Strong expertise in Python, PySpark, and SQL for data processing and transformation . Hands-on experience with Azure cloud computing , including Azure Data Factory and Databricks . Proficiency in Analytics/Visualization tools : Power BI, Looker, Tableau, IBM Cognos. Strong understanding of data modeling , including dimensions and hierarchy structures . Experience working with Agile methodologies and DevOps practices (GitLab, GitHub). Excellent communication and problem-solving skills in cross-functional environments. Ability to reduce added cost, complexity, and security risks with scalable analytics solutions. Nice to have: Experience working with NoSQL databases (Cosmos DB, MongoDB) . Familiarity with AutoCAD and building systems for advanced data visualization . Knowledge of identity and security protocols , such as SAML, SCIM, and FedRAMP compliance . Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Job Title: Support Engineer Location: Gurugram, India Who are we: At Eptura, we're not just another tech company; we're a global powerhouse revolutionizing the workplace. Our innovative worktech solutions digitally connect people, workplaces, and assets in a unified platform, empowering 25 million users across 115 countries to thrive and succeed. Joining Eptura means being part of a dynamic and forward-thinking team trusted by some of the world's most renowned companies, including 45% of Fortune 500 brands. We are on a mission to shape the future of work, and we want passionate, driven individuals like you to help us create a better, more connected world. If you're excited about making a real impact and being at the forefront of workplace innovation, Eptura is the place for you! About the role: Are you passionate about helping others and thrive in a fast-paced environment? As a Frontline Support Engineer at Eptura, you'll be the superhero our clients need, providing exceptional support through phone, email, and in-app communication channels. You'll become a master of our software and a guru of our clients' needs, ensuring every support request is resolved with care and expertise. This role is perfect for someone with exceptional people skills, a love for problem-solving, and a desire to make a real impact. Role Overview: Passionate Support: Be the enthusiastic voice of Eptura, delivering best-in-class global customer support. Technical Expertise: Provide top-notch technical support through chat, phone, and emails, triaging and escalating support tickets with professionalism. Problem-Solver: Perform problem analysis and isolate issues with minimal oversight, crafting creative solutions and workarounds. Multitasker: Juggle a heavy workload of chat, email, and phone contacts, always prioritizing client satisfaction. Knowledge Guru: Become a subject matter expert in our products and services, communicating solutions positively to customers. Quality Champion: Adhere to quality guidelines around case notes, communication, and timeliness, ensuring every interaction is top-notch. Bug Buster: Identify and submit software bugs and new feature requests, collaborating with the engineering team to improve our offerings. Team Player: Work closely with Tier 2 Technical Support Representatives, enforcing incident management procedures and verifying hotfixes. Meeting Maven: Participate in weekly department meetings and internal discussions, sharing insights and feedback. Documentation Pro: Create valuable end-user and internal knowledge base documentation to support our clients and team members. Technical Skillset Required: 1 year experience supporting SaaS software. Basic knowledge of SQL Server is desired. Hands-on experience of cloud environment is desired. What will make you successful: Outstanding Customer Service Skills: A genuine passion for helping others and delivering exceptional service. Excellent Communication: Stellar verbal and written communication skills with both technical and non-technical individuals. Relationship Builder: Ability to establish and maintain strong working relationships with internal, partner, and customer personnel. Technical Prowess: Strong technical background with problem-solving skills, troubleshooting ability, and attention to detail. Tech Savvy: Proficiency in using personal computers and related software applications. Continuous Learner: Eager to take on new challenges and continually learn about applications and technology. Self-Motivated: Ability to manage time effectively and stay organized. Process Knowledge: Understanding of the software development lifecycle and end-user support processes. Experience: 1+ years of experience in client support is desired. Benefits: Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information: Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world Show more Show less

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a motivated and detail-oriented Revenue Operations Specialist to join our team. This role will focus on managing the Deal Desk and supporting the sales team throughout the entire deal lifecycle—from opportunity creation to deal closure and invoicing. The ideal candidate will have a background in quoting, Salesforce, data hygiene and cross-functional collaboration. Responsibilities Deal Desk Management Serve as a primary point of contact for deal-related activities, facilitating smooth and accurate processing of deals from opportunity to closure. Review and approve pricing, deal structures, and discounting in alignment with company policies. Manage and use pricing tools, including Salesforce CPQ (Configure, Price, Quote), to ensure accuracy and efficiency. Collaborate with sales, finance, and legal teams to secure necessary approvals and ensure compliance with contractual terms. Process Improvement Assist in evaluating and enhancing deal desk processes to improve efficiency and scalability. Streamline the sales process by identifying and proposing solutions, ensuring timely deal closures. Collaborate with RevOps leadership to align processes with broader revenue operations goals. Opportunity and Data Management Ensure data integrity and accuracy within Salesforce and related systems. Monitor key performance indicators (KPIs) to identify trends and opportunities for improvement on deal and order hygiene to minimize friction of deals post close (billings, reporting accuracy, etc.) Sales Support Provide first-line support for common sales tool questions Organize and maintain operational resources within a knowledge base Assist in commission calculation process and provide front-line support in response to internal compensation inquiries About You Bachelor’s degree in Business, Finance, or a related field. 1+ years of experience in Revenue Operations, Deal Desk, or a similar role preferably within a SaaS company. Proficiency in Salesforce, including CPQ and reporting tools. Detail-oriented with a focus on accuracy and process improvement. Demonstrated curiosity, problem-solving and proactive attitude. Excellent communication and collaboration skills to work effectively across teams. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring an experienced Java Developer to join our dynamic team. This role involves designing, building, and maintaining backend services and web applications, with a strong emphasis on performance, scalability, and cross-team collaboration. You’ll be responsible for migrating a legacy Spring MVC application to Oracle WebLogic Server 14c, developing new features, and ensuring secure, high-quality code. You’ll also contribute to database development using SQL, engage with business analysts and designers, and troubleshoot issues across the full stack. The ideal candidate thrives in a collaborative environment, embraces new technology, and takes pride in clean, maintainable code. Responsibilities Application Development – Design, develop, test, and maintain scalable web applications using Java and related frameworks Platform Migration – Migrate an existing Spring MVC application to Oracle WebLogic Server 14c Backend Services – Build and manage backend components and APIs leveraging Spring MVC Database Management – Develop and optimize SQL queries; work with MSSQL and Oracle databases to ensure data integrity and performance Cross-Functional Collaboration – Partner with product managers, business analysts, designers, and developers to define and implement new features Code Quality & Security – Uphold high standards for code quality, maintainability, and security across the application stack Issue Resolution – Troubleshoot, debug, and resolve bugs and technical issues across systems Continuous Learning – Stay current with emerging development trends, tools, and best practices About You You’re a curious and capable Java developer who thrives in collaborative environments and takes pride in writing clean, maintainable code. You bring deep technical expertise, adaptability, and a problem-solving mindset—always ready to learn and communicate effectively with others. Java Proficiency – Strong experience in developing robust applications using Java Application Deployment – Hands-on experience deploying and supporting Java Spring applications on Oracle WebLogic Server 14c Framework Expertise – Solid understanding of Spring MVC; familiarity with Spring Boot is a plus SQL & Databases – Proficient in SQL with experience working in both MSSQL and Oracle database environments Issue Diagnosis – Comfortable analyzing and resolving complex issues across the application stack Team Collaboration – Strong communication and collaboration skills; effective working independently and with cross-functional teams Attention to Detail – High level of accuracy, problem-solving capabilities, and organizational skills Identity Management – Experience with SAML/OAuth2 configurations in WebLogic Security & Compliance – Familiarity with SSL/TLS keystore management and FIPS/STIG hardening techniques Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Department: Commercial Operations Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a motivated and detail-oriented Revenue Operations Specialist to join our team. This role will focus on managing the Deal Desk and supporting the sales team throughout the entire deal lifecycle—from opportunity creation to deal closure and invoicing. The ideal candidate will have a background in quoting, Salesforce, data hygiene and cross-functional collaboration. Responsibilities Deal Desk Management Serve as a primary point of contact for deal-related activities, facilitating smooth and accurate processing of deals from opportunity to closure. Review and approve pricing, deal structures, and discounting in alignment with company policies. Manage and use pricing tools, including Salesforce CPQ (Configure, Price, Quote), to ensure accuracy and efficiency. Collaborate with sales, finance, and legal teams to secure necessary approvals and ensure compliance with contractual terms. Process Improvement Assist in evaluating and enhancing deal desk processes to improve efficiency and scalability. Streamline the sales process by identifying and proposing solutions, ensuring timely deal closures. Collaborate with RevOps leadership to align processes with broader revenue operations goals. Opportunity and Data Management Ensure data integrity and accuracy within Salesforce and related systems. Monitor key performance indicators (KPIs) to identify trends and opportunities for improvement on deal and order hygiene to minimize friction of deals post close (billings, reporting accuracy, etc.) Sales Support Provide first-line support for common sales tool questions Organize and maintain operational resources within a knowledge base Assist in commission calculation process and provide front-line support in response to internal compensation inquiries About You Bachelor’s degree in Business, Finance, or a related field. 1+ years of experience in Revenue Operations, Deal Desk, or a similar role preferably within a SaaS company. Proficiency in Salesforce, including CPQ and reporting tools. Detail-oriented with a focus on accuracy and process improvement. Demonstrated curiosity, problem-solving and proactive attitude. Excellent communication and collaboration skills to work effectively across teams. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description We are seeking an experienced .NET Developer Software Engineer to join our fast-paced engineering team supporting Eptura’s solutions. This hands-on role is ideal for a self-motivated professional who can design and deliver critical modules , contribute to architectural decisions, and mentor team members. You’ll work across the full development lifecycle—from requirements review to deployment and performance tuning —and play an active part in innovation initiatives like internal hackathons. Responsibilities Collaborate on requirements reviews and translate business needs into technical designs Design, architect, and lead development of key software modules using .NET technologies Write clean, scalable, and maintainable code in C#, ASP.NET, MVC, and Web API Conduct code reviews , debug, and refactor existing applications following best practices Oversee testing and deployment of applications and ensure live systems are performing optimally Develop and maintain comprehensive technical documentation Monitor live systems and drive performance optimization strategies Contribute to engineering hackathons with fresh ideas and innovative implementations Support and mentor junior team members , fostering knowledge sharing and growth About You 5 + years of experience as a .NET Developer with demonstrated expertise in building scalable enterprise applications Proficient in ASP.NET, C#, MVC, SQL Server, Web API , and modern front-end frameworks like AngularJS/2/4 Practical experience with Azure cloud services (minimum 2 years) and CI/CD pipelines Comfortable working in Agile teams and familiar with DevOps principles such as Continuous Delivery Strong understanding of software architecture patterns , especially MVC Effective communicator, collaborative team player, and passionate mentor Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-PG1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a detail-oriented and proactive Accounts Payable Specialist to join our global finance team. This role is critical in ensuring the accuracy and efficiency of our accounts payable operations across multiple systems and regions. The ideal candidate will bring strong technical skills, a solid understanding of accounting principles, and a collaborative mindset. Responsibilities Invoice Matching: Perform 2-way and 3-way matching of invoices to purchase orders using Coupa and Oracle NetSuite . Supplier Reconciliations: Ensure accuracy and resolve discrepancies with vendors. P ayment Processing: Verify bank details for new suppliers Identify payables Upload payments to online banking platforms within deadlines Accounts Payable Accounting: Maintain accurate general ledger entries. Audit Support: Assist with the accounts payable portion of the year-end audit . Reporting: Provide ad-hoc analysis and reporting as needed. About You Education: Bachelor’s degree in Commerce ( B.Com ) Experience: Minimum 3 years in an accounts payable role Tools: Proficiency in MS Excel and enterprise accounting systems Experience with Coupa and NetSuite preferred Industry: SaaS experience is a plus, but not required Knowledge: Strong understanding of accounts payable principles Familiarity with India TDS and GST regulations Good grasp of local accounting and tax compliance Communication: Excellent written and verbal skills for vendor interactions Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-PG1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description The Order Operations Specialist plays a critical role in ensuring the seamless processing of global sales orders, from quote to invoicing . This position is responsible for maintaining accuracy and compliance across multiple financial and operational systems while serving as a key liaison between internal teams. The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and brings deep expertise in order management, invoicing accuracy, and process optimization . Responsibilities Order Processing & Accuracy Own the full lifecycle of sales orders , ensuring proper documentation, validation, and processing from quote to invoice. Maintain data integrity within Salesforce, NetSuite, Avalara, and other operational systems to support accurate reporting and compliance. Audit and verify billing details to ensure consistency with established policies and contracts. Operational Coordination & Issue Resolution Act as a central point of contact between Sales, Finance, Billing, and Customer Success , ensuring transparency and alignment. Proactively identify and resolve order-related discrepancies , working cross-functionally to troubleshoot invoicing errors or inconsistencies. Provide regular updates on order status to stakeholders, ensuring timely communication and resolution of issues. Process Improvement & Automation Collaborate with global Order Operations teams to standardize processes , ensuring efficiency across regions. Recommend and implement automation strategies to improve order processing speed and accuracy. Contribute to the development and maintenance of internal documentation and training materials to ensure consistency in order operations. Support ad hoc finance tasks Assisting with collections follow-ups and resolving unapplied cash to ensure accurate receivables reporting and account reconciliation About You 3+ years of experience in Order Operations, Sales Operations, or Billing roles. Strong knowledge of US billing processes and compliance requirements . Experience with Salesforce and Order-to-Cash workflows . Exceptional attention to detail , ensuring accuracy in order processing and data entry. Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Collaborative mindset with strong interpersonal and communication skills to work effectively across teams. Passion for continuous improvement , seeking ways to refine processes and increase efficiency. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Are you passionate about helping others and thrive in a fast-paced environment? As a Frontline Support Engineer at Eptura, you'll be the superhero our clients need, providing exceptional support through phone, email, and in-app communication channels. You'll become a master of our software and a guru of our clients' needs, ensuring every support request is resolved with care and expertise. This role is perfect for someone with exceptional people skills, a love for problem-solving, and a desire to make a real impact. Responsibilities Passionate Support : Be the enthusiastic voice of Eptura, delivering best-in-class global customer support. Technical Expertise : Provide top-notch technical support through chat, phone, and emails, triaging and escalating support tickets with professionalism. Problem-Solver : Perform problem analysis and isolate issues with minimal oversight, crafting creative solutions and workarounds. Multitasker : Juggle a heavy workload of chat, email, and phone contacts, always prioritizing client satisfaction. Knowledge Guru : Become a subject matter expert in our products and services, communicating solutions positively to customers. Quality Champion : Adhere to quality guidelines around case notes, communication, and timeliness, ensuring every interaction is top-notch. Bug Buster : Identify and submit software bugs and new feature requests, collaborating with the engineering team to improve our offerings. Team Player : Work closely with Tier 2 Technical Support Representatives, enforcing incident management procedures and verifying hotfixes. Meeting Maven : Participate in weekly department meetings and internal discussions, sharing insights and feedback. Documentation Pro : Create valuable end-user and internal knowledge base documentation to support our clients and team members. About You Outstanding Customer Service Skills : A genuine passion for helping others and delivering exceptional service. Excellent Communication : Stellar verbal and written communication skills with both technical and non-technical individuals. Relationship Builder : Ability to establish and maintain strong working relationships with internal, partner, and customer personnel. Technical Prowess : Strong technical background with problem-solving skills, troubleshooting ability, and attention to detail. Tech Savvy : Proficiency in using personal computers and related software applications. Continuous Learner : Eager to take on new challenges and continually learn about applications and technology. Self-Motivated : Ability to manage time effectively and stay organized. Process Knowledge : Understanding of the software development lifecycle and end-user support processes. Experience : 1+ years of experience in client support is desired. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-PG1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.

Department: Order Processing Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description The Order Operations Specialist plays a critical role in ensuring the seamless processing of global sales orders, from quote to invoicing . This position is responsible for maintaining accuracy and compliance across multiple financial and operational systems while serving as a key liaison between internal teams. The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and brings deep expertise in order management, invoicing accuracy, and process optimization . Responsibilities Order Processing & Accuracy Own the full lifecycle of sales orders, ensuring proper documentation, validation, and processing from quote to invoice. Maintain data integrity within Salesforce, NetSuite, Avalara, and other operational systems to support accurate reporting and compliance. Audit and verify billing details to ensure consistency with established policies and contracts. Operational Coordination & Issue Resolution Act as a central point of contact between Sales, Finance, Billing, and Customer Success, ensuring transparency and alignment. Proactively identify and resolve order-related discrepancies, working cross-functionally to troubleshoot invoicing errors or inconsistencies. Provide regular updates on order status to stakeholders, ensuring timely communication and resolution of issues. Process Improvement & Automation Collaborate with global Order Operations teams to standardize processes, ensuring efficiency across regions. Recommend and implement automation strategies to improve order processing speed and accuracy. Contribute to the development and maintenance of internal documentation and training materials to ensure consistency in order operations. Support ad hoc finance tasks Assisting with collections follow-ups and resolving unapplied cash to ensure accurate receivables reporting and account reconciliation About You 3+ years of experience in Order Operations, Sales Operations, or Billing roles. Strong knowledge of US billing processes and compliance requirements. Experience with Salesforce and Order-to-Cash workflows. Exceptional attention to detail, ensuring accuracy in order processing and data entry. Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment. Collaborative mindset with strong interpersonal and communication skills to work effectively across teams. Passion for continuous improvement, seeking ways to refine processes and increase efficiency. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

Department: Accounting Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a detail-oriented and proactive Accounts Payable Specialist to join our global finance team. This role is critical in ensuring the accuracy and efficiency of our accounts payable operations across multiple systems and regions. The ideal candidate will bring strong technical skills, a solid understanding of accounting principles, and a collaborative mindset. Responsibilities Invoice Matching: Perform 2-way and 3-way matching of invoices to purchase orders using Coupa and Oracle NetSuite. Supplier Reconciliations: Ensure accuracy and resolve discrepancies with vendors. Payment Processing: Verify bank details for new suppliers Identify payables Upload payments to online banking platforms within deadlines Accounts Payable Accounting: Maintain accurate general ledger entries. Audit Support: Assist with the accounts payable portion of the year-end audit. Reporting: Provide ad-hoc analysis and reporting as needed. About You Education: Bachelor’s degree in Commerce (B.Com) Experience: Minimum 3 years in an accounts payable role Tools: Proficiency in MS Excel and enterprise accounting systems Experience with Coupa and NetSuite preferred Industry: SaaS experience is a plus, but not required Knowledge: Strong understanding of accounts payable principles Familiarity with India TDS and GST regulations Good grasp of local accounting and tax compliance Communication: Excellent written and verbal skills for vendor interactions Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

Department: Support Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Are you passionate about helping others and thrive in a fast-paced environment? As a Frontline Support Engineer at Eptura, you'll be the superhero our clients need, providing exceptional support through phone, email, and in-app communication channels. You'll become a master of our software and a guru of our clients' needs, ensuring every support request is resolved with care and expertise. This role is perfect for someone with exceptional people skills, a love for problem-solving, and a desire to make a real impact. Responsibilities Passionate Support: Be the enthusiastic voice of Eptura, delivering best-in-class global customer support. Technical Expertise: Provide top-notch technical support through chat, phone, and emails, triaging and escalating support tickets with professionalism. Problem-Solver: Perform problem analysis and isolate issues with minimal oversight, crafting creative solutions and workarounds. Multitasker: Juggle a heavy workload of chat, email, and phone contacts, always prioritizing client satisfaction. Knowledge Guru: Become a subject matter expert in our products and services, communicating solutions positively to customers. Quality Champion: Adhere to quality guidelines around case notes, communication, and timeliness, ensuring every interaction is top-notch. Bug Buster: Identify and submit software bugs and new feature requests, collaborating with the engineering team to improve our offerings. Team Player: Work closely with Tier 2 Technical Support Representatives, enforcing incident management procedures and verifying hotfixes. Meeting Maven: Participate in weekly department meetings and internal discussions, sharing insights and feedback. Documentation Pro: Create valuable end-user and internal knowledge base documentation to support our clients and team members. About You Outstanding Customer Service Skills: A genuine passion for helping others and delivering exceptional service. Excellent Communication: Stellar verbal and written communication skills with both technical and non-technical individuals. Relationship Builder: Ability to establish and maintain strong working relationships with internal, partner, and customer personnel. Technical Prowess: Strong technical background with problem-solving skills, troubleshooting ability, and attention to detail. Tech Savvy: Proficiency in using personal computers and related software applications. Continuous Learner: Eager to take on new challenges and continually learn about applications and technology. Self-Motivated: Ability to manage time effectively and stay organized. Process Knowledge: Understanding of the software development lifecycle and end-user support processes. Experience: 1+ years of experience in client support is desired. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

Department: Engineering Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is seeking a highly skilled Principal Engineer to drive innovation and excellence in our engineering team. In this pivotal role, you will spearhead the development of advanced software solutions that power business success and transform digital experiences. You will be a key technical leader, shaping architectural decisions, mentoring developers, and driving best practices across the stack. If you're a visionary engineer with a passion for tackling complex challenges and pioneering cutting-edge development, we want you on our team. Responsibilities Develop APIs following REST specifications – Ensure seamless integrations and efficient data handling. Participate in requirements review – Collaborate with stakeholders to refine technical specifications. Lead end-to-end delivery of key modules – Write clean, scalable code using Java 21. Test and deploy applications and systems – Maintain high-quality standards in development and implementation. Refactor and debug code – Continuously improve software for performance and reliability. Enhance existing software – Apply industry best practices for code optimization and constant refinement. Create and maintain documentation – Support the software development life cycle with clear technical references. Design and implement multi-tier software – Work with Java, React, MFE, MongoDB, and Event Hubs for scalable solutions. Contribute to a fast-paced engineering team – Deliver impactful solutions for Eptura’s business clients. Optimize performance and monitor live systems – Ensure stability and responsiveness in production environments. Mentor and guide team members – Share knowledge and help develop technical expertise. Innovate in engineering hackathons – Bring fresh ideas and contribute to key initiatives. About You Minimum 8 years of experience as a Java Developer – Strong expertise in building scalable applications. Experience with MFE Framework and Event-Driven Architecture – Ability to design modular and responsive systems. Proficiency in React – Front-end development skills to complement backend expertise. Hands-on experience with DevOps practices – Knowledge of Continuous Delivery for seamless deployments. At least 2 years of experience with Azure – Cloud-based development and infrastructure expertise. Understanding of Agile methodologies – Ability to work iteratively in dynamic environments. Practical knowledge of CI/CD – Automation skills for efficient software delivery. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.

Department: Engineering Employment Type: Full Time Location: India Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company?we're a global leader transforming the way people, workplaces, and assets connect Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe Job Description We are seeking a Technical Lead Data Engineering to spearhead the design, development, and optimization of complex data pipelines and ETL processes This role requires deep expertise in data modeling, cloud platforms, and automation to ensure high-quality, scalable solutions You will collaborate closely with stakeholders, engineers, and business teams to drive data-driven decision-making across our organization Responsibilities Work with stakeholders to understand data requirements and architect end-to-end ETL solutions Design and maintain data models, including schema design and optimization Develop and automate data pipelines to ensure quality, consistency, and efficiency Lead the architecture and delivery of key modules within data platforms Build and refine complex data models in Power BI, simplifying data structures with dimensions and hierarchies Write clean, scalable code using Python, Scala, and PySpark (must-have skills) Test, deploy, and continuously optimize applications and systems Mentor team members and participate in engineering hackathons to drive innovation About You 7+ years of experience in Data Engineering, with at least 2 years in a leadership role Strong expertise in Python, PySpark, and SQL for data processing and transformation Hands-on experience with Azure cloud computing, including Azure Data Factory and Databricks Proficiency in Analytics/Visualization tools: Power BI, Looker, Tableau, IBM Cognos Strong understanding of data modeling, including dimensions and hierarchy structures Experience working with Agile methodologies and DevOps practices (GitLab, GitHub) Excellent communication and problem-solving skills in cross-functional environments Ability to reduce added cost, complexity, and security risks with scalable analytics solutions Nice To Have Experience working with NoSQL databases (Cosmos DB, MongoDB) Familiarity with AutoCAD and building systems for advanced data visualization Knowledge of identity and security protocols, such as SAML, SCIM, and FedRAMP compliance Benefits Health insurance fully paidSpouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer At Eptura we promote our flexible workspace environment, free from discrimination We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world