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60 Job openings at Milestone Technologies, Inc
About Milestone Technologies, Inc

Milestone Technologies, Inc. is an IT services company that specializes in technology consulting, IT asset management, and workforce solutions.

Quality Assurance Specialist

Hyderabad

2 - 6 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy, consistency, and compliance of various operational processes within the organization. This role will primarily focus on conducting QA audits on Incident Management team P1 records, reviewing Network team RCAs and Changes, and maintaining up-to-date Standard Operating Procedures (SOPs). Additionally, the Quality Assurance Specialist will collaborate with stakeholders to ensure that documentation reflects the current direction and requirements of Customer. Key Responsibilities: 1. QA Audits: - Perform regular audits on Incident Management team P1 records to ensure accuracy, completeness, and adherence to established protocols and standards. - Identify and escalate any discrepancies or issues found during the audit process for resolution. 2. Review and Analysis: - Review Network team Root Cause Analyses (RCAs), Changes, and other relevant documentation to identify trends, areas for improvement, and potential risks. - Provide feedback and recommendations to relevant teams based on the findings of reviews and analyses. 3. Standard Operating Procedures (SOPs): - Own the auditing of SOPs on a regular basis to ensure they are current, accurate, and aligned with organizational policies and procedures. - Update SOPs as necessary based on evolving requirements and direction from Customer, obtaining review and approval from relevant stakeholders. 4. Documentation Management: - Maintain documentation related to the current sources of truth, including branch information, circuit information, and other relevant data. - Ensure documentation is organized, up-to-date, and accessible to authorized personnel as needed. Qualifications: - Bachelors degree in a relevant field or equivalent work experience. - Proven experience in Quality Assurance, preferably in a technology or operational environment. - Strong attention to detail and analytical skills, with the ability to identify discrepancies and patterns. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Familiarity with incident management processes, network operations, and standard operating procedures. - Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. - Proficiency in documentation management tools and software applications. Preferred Qualifications: - Certification in Quality Assurance or related field (e.g., Six Sigma, ISO standards). - Experience with auditing tools and methodologies.

Lead Dynamic CRM Developer

Kochi

7 - 12 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Job Title: Lead Dynamics CRM Developer with PowerApps Job Summary: We are seeking a highly skilled Lead Dynamics CRM Developer with strong expertise in Microsoft Power Platform (PowerApps, Power Automate) to drive the design, development, and deployment of enterprise-level business applications. The ideal candidate will have deep experience in Dynamics 365 CRM (CE), strong development capabilities, and leadership qualities to guide a team of developers and collaborate with business stakeholders. Key Responsibilities: Lead the design, development, customization, and integration of Microsoft Dynamics 365 CRM solutions. Build model-driven and canvas apps using PowerApps, along with workflows and automations via Power Automate. Translate business requirements into technical specifications and deliver scalable CRM solutions. Develop and maintain plugins, workflows, custom actions, and integrations using .NET, C#, and JavaScript. Work with data migration, security roles, form scripting, business rules, and process flows. Lead code reviews, ensure coding standards and best practices, and mentor junior developers. Collaborate with business analysts, project managers, and end-users to understand functional requirements. Troubleshoot and resolve system issues, conduct root cause analysis, and optimize performance. Maintain documentation related to architecture, configuration, customization, and deployment. Stay updated with the latest Microsoft technologies and provide recommendations for system enhancements. Required Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 7+ years of experience in Microsoft Dynamics CRM (365 CE / Online / On-Premises). Hands-on experience in PowerApps (Canvas Model-Driven) , Power Automate , and Dataverse . Strong proficiency in C#, JavaScript, HTML, CSS, and REST/OData APIs. Experience with Azure Logic Apps, Functions, and DevOps pipelines is a plus. Familiarity with ALM processes and tools for managing Power Platform environments. Solid understanding of CRM customization, workflows, business rules, and form scripting. Solid understanding of integrations like click dimension, True dialogue etc. Familiarity with the Azure Logic Apps and Azure Functions. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: Microsoft certifications (e.g., PL-600, PL-400, MB-600) are a strong plus. Experience in Agile/Scrum methodologies. Experience in customer service/sales modules and integrations with external systems. Soft Skills: Strong leadership and mentoring abilities. Proactive and self-motivated with a continuous learning mindset. Ability to work independently as well as part of a team.

Tech Lead - Dot Net

Kochi

10 - 15 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Overview: We are seeking a highly skilled and experienced Lead .NET Engineer to spearhead the design and modernization of enterprise applications. This is a hands-on leadership role requiring deep expertise in modern .NET technologies particularly ASP.NET Core, Razor Pages, Web API , and frontend frameworks . The ideal candidate is passionate about transforming legacy systems into modern, scalable, and maintainable solutions and thrives in a fast-paced, collaborative environment. Key Responsibilities: Lead the end-to-end design, development, and modernization of enterprise-grade .NET applications. Architect and implement clean, scalable, and maintainable solutions using ASP.NET Core, Razor Pages, and Web APIs. Provide technical leadership and mentorship to engineering teams on best practices in modern web development, DevOps, and CI/CD. Collaborate closely with solution architects, product managers, and UI/UX designers to deliver intuitive and responsive user experiences. Integrate modern frontend technologies with robust backend APIs. Refactor legacy monolithic applications into modular, service-oriented, or microservices-based architectures. Enforce coding standards through code reviews, automated testing, and quality assurance tools. Drive implementation of security best practices, performance optimization, and cloud-readiness. Actively participate in Agile ceremonies and take ownership of technical delivery for sprint goals. Required Qualifications: 10+ years of hands-on experience in enterprise application development with .NET/.NET Core. Proven expertise in ASP.NET Core , Razor Pages , Web API , and Entity Framework Core . Demonstrated experience in application modernization and re-platforming legacy .NET/ASP.NET systems. Strong understanding of RESTful API design, API security protocols (OAuth2, OpenID Connect), and backend integration patterns. Proficiency with Azure DevOps, CI/CD pipelines, and containerization technologies. Experience working in Agile/Scrum environments with excellent communication and leadership skills. Preferred Qualifications: Experience with modern frontend frameworks (e.g., React, Angular, Blazor). Knowledge of cloud-native architectures and deployment in Azure or similar platforms. Familiarity with Domain-Driven Design (DDD) and Test-Driven Development (TDD).

Front End Developer Dot Net

Kochi

3 - 8 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

We are seeking a highly skilled and experienced Front-End Developer with strong expertise in modern JavaScript frameworks and a solid understanding of .NET technologies. You will play a critical role in designing, developing, and optimizing user-facing components of our web applications, while collaborating closely with back-end developers, designers, and product owners. Key Responsibilities: Develop and maintain responsive, accessible, and high-performance front-end applications using modern JavaScript/TypeScript frameworks (React, Angular, or similar). Integrate front-end components with back-end services developed in .NET (.NET 6/7/8). Translate UI/UX design wireframes into high-quality code. Ensure the technical feasibility of UI/UX designs and optimize for maximum speed and scalability. Lead front-end architecture decisions and help establish best practices across teams. Conduct code reviews, mentor junior developers, and support continuous improvement. Collaborate with cross-functional teams in Agile/Scrum environments to deliver high-quality software on schedule. Write clean, well-documented, and testable code using industry best practices. Required Qualifications: 3+ years of experience in front-end development with strong skills in HTML5, CSS3, JavaScript, and TypeScript. Proficiency in front-end frameworks/libraries such as React, Angular, or Vue.js. Experience integrating with back-end APIs, especially those built on ASP.NET Core or .NET Web API. Strong understanding of .NET ecosystem, including C#, MVC, and RESTful services. Solid experience with front-end build tools and pipelines (Webpack, Vite, etc.).

Network Administrator

Hyderabad

5 - 10 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

As a Network Administrator, you will be supporting a Bay area customer with the administration and operations of their network infrastructure. You would be responsible for implementing, managing, and troubleshooting networks and systems according to the companys needs and goals. This position would be responsible for installing and maintaining computer systems, monitoring computer and network systems to improve performance, making sure all users know how to use the networks and systems properly, and ensuring all system users have authorized access. Maintaining system security, making sure websites function, upgrading network and computer systems, and fixing network, hardware, software, and systems problems are all duties of a Network Administrator. Maintaining computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware installing and configuring network equipment to update or fix hardware or software issues updating virus protection software to keep data and communications protected. Monitoring computer systems to improve network performance for computer systems and networks. Communicating networking issues to other employees and management, especially in training new users. Fixing software and hardware configuration issues for users on-demand or from inspection of the systems Skills 5+ years of related work experience as a Network Administrator Supervisory experience as a Network Administrator Network certification in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client. Bachelor s or masters degree in computer science, systems engineering or network administration Knowledge of networking services, common networking protocols, and hardware Knowledge of: LinuxWindowsSwitch ConfigurationNet GearOpen VPNPF Firewall Network Computer proficiency and understanding of various types of hardware Ability to problem solve and think critically Attention to detail Communication skills Project management skills Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to handle multiple tasks concurrently with competing deadlines

Release Train Engineer

Hyderabad

1 - 5 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Overview We are seeking an experienced Release Train Engineer (RTE) to join our dynamic team. As the SAFe RTE, you will play a crucial role in orchestrating and facilitating the Agile Release Train (ART) processes and execution, ensuring the successful delivery of value to our customers. Your expertise in the Scaled Agile Framework (SAFe) will be instrumental in driving continuous improvement, fostering collaboration, and leading the organization towards achieving its strategic goals Primary Responsibilities Establish and manage a schedule of events, encompassing PI Planning and Sprint schedules that adhere to the Milestone standard cadence. Ensuring that the calendar is readily accessible to all Program-level stakeholders. Organize and facilitate PI Planning events, coordinating with all teams within the release train Assist Product Owner in managing team(s) scope and facilitating changes. Manage release plans, communication plans, and risks/issues management plans Lead and facilitate PI Planning, PI Retrospectives, Inspect Adapt events, System Demos, and ART Syncs (including Scrum of Scrums and PO Sync). Compile team objectives into PI Objectives and a Program delivery board that is published and shared for visibility Leverage reporting tools at the Program level to uphold a heightened level of transparency regarding the status of backlogs and ongoing work. Assist in managing risks, dependencies, and observed capacity issues Proactively identify and remove impediments, resolving through peer networks and formal channels Track impediments, ensuring timely escalation, and actively communicate bottlenecks Communicate the status of Feature delivery and work in progress regularly Participate in release planning and coordinate activities for successful releases Coach, mentor, and educate team members on Agile best practices and process improvements Ensure cross-team/product coordination and facilitate backlog completion Collaborate within Communities of Practice to resolve operational issues and drive efficiencies Focus on continuous improvement for the ART, steering it in the right direction Drive initiatives to enhance the efficiency and effectiveness of the Agile Release Train. Track and report key metrics related to the performance of the ART Required Skills Applicants should possess over 5 years of experience as a Scrum Master, or Over 2 years of Program Management experience with a practical understanding of SAFe Possession of an Agile Certification from Scrum Alliance, SAFe, or another recognized Agile organization is highly desirable Proven experience in overseeing extensive agile transformations and handling multi-team, multi-product programs in accordance with scaled-Agile methodologies Recent engagement with agile methodologies (Scrum, Kanban, XP) and cross-functional teams is essential Practical experience in hands-on software development or software product management is considered advantageous.

Quality Assurance Specialist

Hyderabad

2 - 6 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy, consistency, and compliance of various operational processes within the organization. This role will primarily focus on conducting QA audits on Incident Management team P1 records, reviewing Network team RCAs and Changes, and maintaining up-to-date Standard Operating Procedures (SOPs). Additionally, the Quality Assurance Specialist will collaborate with stakeholders to ensure that documentation reflects the current direction and requirements of Customer. Key Responsibilities: 1. QA Audits: - Perform regular audits on Incident Management team P1 records to ensure accuracy, completeness, and adherence to established protocols and standards. - Identify and escalate any discrepancies or issues found during the audit process for resolution. 2. Review and Analysis: - Review Network team Root Cause Analyses (RCAs), Changes, and other relevant documentation to identify trends, areas for improvement, and potential risks. - Provide feedback and recommendations to relevant teams based on the findings of reviews and analyses. 3. Standard Operating Procedures (SOPs): - Own the auditing of SOPs on a regular basis to ensure they are current, accurate, and aligned with organizational policies and procedures. - Update SOPs as necessary based on evolving requirements and direction from Customer, obtaining review and approval from relevant stakeholders. 4. Documentation Management: - Maintain documentation related to the current sources of truth, including branch information, circuit information, and other relevant data. - Ensure documentation is organized, up-to-date, and accessible to authorized personnel as needed. Qualifications: - Bachelors degree in a relevant field or equivalent work experience. - Proven experience in Quality Assurance, preferably in a technology or operational environment. - Strong attention to detail and analytical skills, with the ability to identify discrepancies and patterns. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Familiarity with incident management processes, network operations, and standard operating procedures. - Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. - Proficiency in documentation management tools and software applications. Preferred Qualifications: - Certification in Quality Assurance or related field (e.g., Six Sigma, ISO standards). - Experience with auditing tools and methodologies. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

People Experience Business Partner

Kochi

3 - 7 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As a People Experience Business Partner , you will collaborate with your colleagues and management team to provide expertise in the areas of employee relations and organizational development. You will provide training and development strategies, conduct training, and ensure positive employee morale in alignment with Milestone s Values and people policies for your client groups. As a Business Partner, you will act as an advisor to other PX team members in matters relating to a specific client s requirements in your area of expertise. How You Will Make an Impact Provide advice and coaching to management regarding best practices, including organizational design, leadership, reward & recognition, and performance management. Ensure employee relations concerns are thoroughly investigated and resolved in a timely manner, ensuring compliance with appropriate local disciplinary procedures. Review staffing and attrition trends and makes appropriate recommendations to management based on collected data and observations. Advise on appropriate course of action on employee relations including probation, absence, maternity, paternity & shared parental leave, flexible working requests and leavers and monitoring of same Assist with the L&D across the business including delivering face to face or virtual training. Build strong, collaborative relationships with managers and the broader HR Team Work closely with and support the payroll team with monthly cut-off s providing benefits information / monthly reports from benefits providers. Provide direction on wage and hour and employment compliance for client group(s) Promote positive employee morale and culture in support of Milestone s Values. Advise employees and management as required to ensure consistency and fairness in the application of company policies and practices. Act as a coach and adviser to respective business units, a resource to employees, and a role model to all. Work on assigned HR projects. Conduct new hire/benefit orientations, training, and exit interviews. Excellent verbal and written communication skills. What You Will Need to Succeed 5+ years of experience in HR, including 2+ years in an HRBP role or equivalent IT or high-tech industry experience Intermediate to advanced Excel knowledge Proficient IT skills particularly the use of HRIS systems, ADP reporting a plus BA/BS degree, or equivalent HR Certification (aPHR, PHR, SPHR, SHRM-CP or SHRM-SCP) Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Senior Payroll Specialist

Hyderabad

3 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Senior Payroll Specialist Core Responsibilities Possess strong in-depth, end to end, hands-on US statutory compliances/ state regulations and US payroll knowledge using Workday and ADP Smart Compliance tools. Ensure accurate and timely end to end payroll with necessary maker-checker audits. Process/manage pending request, Timecard approvals, Time cycle batch, Manual Timecards request etc. Adhere to all other off-cycle payroll activities ex: Manual checks, Quick calcs, Check reversals, Prior quarters adjustments, new state tax setups etc. Proficiency in manual payroll calculations, State, Local, SUI/SDI and all other legislatives and compliance related information. Monitor WD Help payroll tickets from staff and resolve them within agreed SLA s and TATs. Perform and reconcile year-end activities such as W2 s, Benefits deductions, Tax data, Master data, etc. Create and manage detailed documentation/ SOPs of processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/ processes for the extended payroll team. Participate in the integration, testing, and implementation of payroll system, enhancements, interfaces, and updates, as necessary. Collaborate with cross functional teams for ongoing tasks and new initiatives as needed. Should be a key team player in terms of supporting, coaching, and helping team as a when required. Follow/Adhere to internal/external payroll guidelines and the checklists. Preferred: Graduate or Postgraduate with 5+ Years of experience into US payroll processing using Workday and ADP Smart Compliance tools. Go getter and never give up attitude in a fast-paced environment. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Technical Operations Lead

Hyderabad

4 - 8 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Skills / Deliverables include: Must have US wireless carrier experience (AT&T & Verizon) for heavily US based devices, including carrier portal experience. (Hours are US based -- ~8-5 EST or CST). Experience and comfort with stakeholder level Mobile Device Support , including Cleints eVIP staff Strong problem-solving skills with focus on iOS mobile devices (note - Client uses only Apple, iOS devices. So user must understand iOS). Able to manage multiple priorities & independently apply judgement on priorities Strong communication skills with end users, vendors, and cross functional teams Able to manage tickets within Service Now Maintain project schedules Create project status reports Schedule meetings Document meeting notes Capture business user requirements Follow up on issues/risks/action items Solid Process Documentation, UAT, etc. Regularly communicate with stakeholders regarding project status, issues, and plans for resolution Must have skills/experience: Strong Operational Management Skills Provider experience for mobility device management (Verizon, AT&T, TMobile, etc) Preferred Experience - Tangoe Mobile experience Active Listener Strong follow-up skills Team Player Professional and flexible demeanor ServiceNow MS Office (Excel, Word, Powerpoint); O365; JIRA, MS-Teams; MS-Project or Smartsheet Excellent communication skills: PowerPoint Presentations Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

IT Support Specialist L2

Hyderabad

6 - 9 years

INR 9.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that interrupts their day. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You must have experience working on a phone/chat based technical support desk or at a walk-up support station. Answer questions and provide support for employees in person at our offices and online (via email, Slack, and tickets) Image Mac, Windows, and Linux computers and configure these computers for employees Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks such as troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory Perform small project based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Skills Bachelors Graduate in any stream Minimum 2+ years of IT industry experience VOIP administration experience Experience troubleshooting Chrome OS Command-line Unix experience An understanding of A/V concepts and functionality Experience with GSuite tools including GMail, Google Docs, and Google Calendar Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly A history of expanding your knowledge via technical training (self-taught and/or formal) and certification. A drive to assist customers and solve their technical problems End-user support experience for MacOS, Chrome, and Windows Problem solving and intuitive troubleshooting skills A strong understanding of connecting computers to networks especially over wifi and VPN Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary Ability to work some weekend days Note: This role requires the successful candidate to be in office, however some work-from-home days will be available. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Front End Developer .NET

Kochi

2 - 6 years

INR 8.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a highly skilled and experienced Front-End Developer with strong expertise in modern JavaScript frameworks and a solid understanding of .NET technologies. You will play a critical role in designing, developing, and optimizing user-facing components of our web applications, while collaborating closely with back-end developers, designers, and product owners. Key Responsibilities: Develop and maintain responsive, accessible, and high-performance front-end applications using modern JavaScript/TypeScript frameworks (React, Angular, or similar). Integrate front-end components with back-end services developed in .NET (.NET 6/7/8). Translate UI/UX design wireframes into high-quality code. Ensure the technical feasibility of UI/UX designs and optimize for maximum speed and scalability. Lead front-end architecture decisions and help establish best practices across teams. Conduct code reviews, mentor junior developers, and support continuous improvement. Collaborate with cross-functional teams in Agile/Scrum environments to deliver high-quality software on schedule. Write clean, well-documented, and testable code using industry best practices. Required Qualifications: 3+ years of experience in front-end development with strong skills in HTML5, CSS3, JavaScript, and TypeScript. Proficiency in front-end frameworks/libraries such as React, Angular, or Vue.js. Experience integrating with back-end APIs, especially those built on ASP.NET Core or .NET Web API. Strong understanding of .NET ecosystem, including C#, MVC, and RESTful services. Solid experience with front-end build tools and pipelines (Webpack, Vite, etc.). Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Power BI Expert

Kochi

3 - 7 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Job Summary: We are looking for a skilled Power BI Analyst with at least 3 years of experience in Power BI visualizations and a deep understanding of SQL. The ideal candidate will be responsible for creating interactive and insightful dashboards, optimizing data models, and ensuring data accuracy for business decision-making. This role requires strong analytical skills, business acumen, and the ability to transform complex datasets into meaningful insights. Key Responsibilities: Power BI Development & Visualization Design and develop interactive dashboards and reports in Power BI that provide actionable insights to business users. Optimize data models, measures, and DAX calculations for efficient performance and accurate reporting. Create visually compelling charts, graphs, and KPIs to enhance decision-making across various business functions. Ensure the accuracy and consistency of reports by implementing data validation and cleansing techniques. Work closely with stakeholders to understand business requirements and translate them into impactful data visualizations. SQL & Data Management Write and optimize complex SQL queries to extract, manipulate, and analyse large datasets from multiple sources. Ensure data integrity by troubleshooting and resolving SQL-related issues. Assist in data modelling and ETL processes to improve the efficiency of data pipelines. Work with relational databases like SQL Server, PostgreSQL, MySQL, Snowflake, or Vertica. Collaboration & Stakeholder Management Partner with business teams to gather reporting needs and translate them into data-driven insights. Provide training and support to business users on Power BI dashboard usage. Work closely with data engineers, analysts, and IT teams to enhance data availability and quality. Qualifications & Experience: Required: 3+ years of experience in Power BI development with strong expertise in DAX and Power Query. Proficiency in SQL with the ability to write and optimize complex queries. Strong understanding of data visualization best practices and dashboard performance optimization. Hands-on experience working with large datasets and relational databases. Experience integrating Power BI with different data sources (SQL Server, APIs, Excel, Cloud Data Warehouses, etc.). Preferred: Experience with ETL tools, data modelling, and data warehousing concepts. Knowledge of Python or R for advanced data analysis (nice to have). Exposure to cloud platforms like Azure, AWS, or Google Cloud for data processing. Understanding of business intelligence (BI) and reporting frameworks. Skills & Competencies: Power BI Mastery - Expert in building interactive dashboards, reports, and data visualizations. SQL Expertise - Ability to handle complex queries and optimize database performance. Problem Solving - Strong analytical and critical thinking skills. Communication - Ability to explain technical insights to non-technical stakeholders. Attention to Detail - Ensuring accuracy and reliability in reporting. Business Acumen - Understanding business needs and translating them into data-driven solutions. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Sr. FP&A Analyst

Hyderabad

4 - 6 years

INR 5.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone s Business Finance team provides critical financial and analytical support to its operational. Business partners i.e., delivery executives and managers within the company. This support includes operational performance reporting and analysis; financial analysis; weekly/monthly reviews and follow-ups with delivery executives and support teams to drive efficiency and productivity gains within the business line. These services are critical to achieving the companys strategic, operational and financial objectives. The Business Finance department provides a unique environment for energized and talented business and finance professionals to engage in the business as valued functional advisors, make meaningful contributions to the direction of a dynamic business, and be actively developed and recognized. Position Summary This role will be within the Business Finance team supporting all business units. Key areas of focus This person will be the center point for all financial analysis revolving around Corporate Finance Develop monthly closing packages including Profit & Loss Statement, Balance Sheet & Statement of Cash Flow, deep understanding of all key drivers of the business and have ability to quickly analyze the impact as business conditions change Help with the integration of recently acquired companies Understanding business beyond just finance to anticipate needs and areas of potential business improvement. Balance and utilize their functional expertise, intellectual curiosity, ethics, and interpersonal skills to build and maintain integrative relationships and ensure best in class decision support and recommendation. Develop Sales and Business Development Strategy for your Region Develop and qualify opportunities in the San Francisco Bay area as well as other Regions as directed by Management Prospect and identify key target executives and companies to build trusted and lasting relationships Manage, track and report sales activities and results using Netsuite Build pipeline of qualified projects for continued growth Engage client stakeholders at the executive level to build brand awareness and credibility Collaborate closely with internal peer groups and our client teams for effective partnering Leverage all resources for pre/post-sales support to maximize close ratio and client satisfaction How You Will Make an Impact Focus on P&L analysis.We want some who can deep dive into our Financial Statements on a monthly basis and explain what s driving the variance. Someone with the ability to deeply understand the business drivers and truly explain the trend within a business line. Track monthly Key business performance indicators (KPI s). Monthly review with the team presenting analysis and drivers of KPI s. Brainstorming and providing ideas on improving performance and productivity. Tracking financial performance analyzing plan vs. actuals performance on Monthly/Quarterly and Annual basis Partner and assist with annual / quarterly budgeting & planning What You Will Need To Succeed MBA/CA in Finance with a minimum of 7 years of experience Must have a minimum of 4 years of experience working for IT services companies Strong knowledge and experience of financial and business analysis & Accounting Ability to present findings in a clear and concise manner to Executives and BU Managers Strong understanding of Project financials (budget/invoicing/accruals, etc.) Strong ability to build relationships and communicate effectively. Advanced proficiency with MS Office (Excel, PowerPoint, Word, Teams, Outlook) and Tableau Knowledge of NetSuite or similar ERP platforms. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Tech Lead - Dot Net

Kochi

3 - 7 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Overview: We are seeking a highly skilled and experienced Lead .NET Engineer to spearhead the design and modernization of enterprise applications. This is a hands-on leadership role requiring deep expertise in modern .NET technologies particularly ASP.NET Core, Razor Pages, Web API , and frontend frameworks . The ideal candidate is passionate about transforming legacy systems into modern, scalable, and maintainable solutions and thrives in a fast-paced, collaborative environment. Key Responsibilities: Lead the end-to-end design, development, and modernization of enterprise-grade .NET applications. Architect and implement clean, scalable, and maintainable solutions using ASP.NET Core, Razor Pages, and Web APIs. Provide technical leadership and mentorship to engineering teams on best practices in modern web development, DevOps, and CI/CD. Collaborate closely with solution architects, product managers, and UI/UX designers to deliver intuitive and responsive user experiences. Integrate modern frontend technologies with robust backend APIs. Refactor legacy monolithic applications into modular, service-oriented, or microservices-based architectures. Enforce coding standards through code reviews, automated testing, and quality assurance tools. Drive implementation of security best practices, performance optimization, and cloud-readiness. Actively participate in Agile ceremonies and take ownership of technical delivery for sprint goals. Required Qualifications: 10+ years of hands-on experience in enterprise application development with .NET/.NET Core. Proven expertise in ASP.NET Core , Razor Pages , Web API , and Entity Framework Core . Demonstrated experience in application modernization and re-platforming legacy .NET/ASP.NET systems. Strong understanding of RESTful API design, API security protocols (OAuth2, OpenID Connect), and backend integration patterns. Proficiency with Azure DevOps, CI/CD pipelines, and containerization technologies. Experience working in Agile/Scrum environments with excellent communication and leadership skills. Preferred Qualifications: Experience with modern frontend frameworks (e.g., React, Angular, Blazor). Knowledge of cloud-native architectures and deployment in Azure or similar platforms. Familiarity with Domain-Driven Design (DDD) and Test-Driven Development (TDD). Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Operational Excellence Analyst

Hyderabad

6 - 11 years

INR 8.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Role Summary Milestone Technologies is looking for an Operational Excellence Analyst with experience analyzing Statements of Work and tracking operational delivery compliance. This role is within the Operational Excellence team and will be a key player in assuring our delivery teams meet service level agreement requirements. Responsibilities & Tasks - Key responsibilities: Review & Analyze SOWs Extract key SLAs, performance metrics, and compliance requirements Identify critical contractual obligations related to service delivery SLA Performance Tracking & Reporting Maintain and develop SLA performance dashboards Analyze trends and identify gaps in service performance Provide regular reports to leadership on SLA adherence Process Improvement & Compliance Work with stakeholders to address SLA failures and recommend corrective actions Ensure teams understand and comply with contractual requirements Support "Back to Green" initiatives for underperforming SLAs Continuous Improvement & Optimization Identify opportunities to enhance SLAs and recommend optimizations Collaborate with teams to implement best practices for operational excellence Use Lean Six Sigma principles to improve efficiency and effectiveness Stakeholder Collaboration Facilitate discussions on SLA improvements and performance management Other duties as assigned. Experience, Skills and Qualifications Required Requirements Bachelors Degree in IT or Business Administration 3+ years working for IT managed service provider, preferably, service desk, logistics & data center 3+ years experience in SLA tracking, contract analysis, process improvement, data analysis, or requirement documentation Strong analytical skills with experience in data visualization tools. Knowledge of Lean Six Sigma principles (Green Belt preferred) Exceptional attention to detail, organized, and self-starter Preferred Requirements Specific experience analyzing and documenting IT managed service SOWs Lean Six Sigma Green Belt ITIL 4 Certification Minitab or Tableau proficiency Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Network Administrator

Hyderabad

3 - 7 years

INR 12.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As a Network Administrator, you will be supporting a Bay area customer with the administration and operations of their network infrastructure. You would be responsible for implementing, managing, and troubleshooting networks and systems according to the companys needs and goals. This position would be responsible for installing and maintaining computer systems, monitoring computer and network systems to improve performance, making sure all users know how to use the networks and systems properly, and ensuring all system users have authorized access. Maintaining system security, making sure websites function, upgrading network and computer systems, and fixing network, hardware, software, and systems problems are all duties of a Network Administrator. Maintaining computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware installing and configuring network equipment to update or fix hardware or software issues updating virus protection software to keep data and communications protected. Monitoring computer systems to improve network performance for computer systems and networks. Communicating networking issues to other employees and management, especially in training new users. Fixing software and hardware configuration issues for users on-demand or from inspection of the systems Skills 5+ years of related work experience as a Network Administrator Supervisory experience as a Network Administrator Network certification in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client. Bachelor s or masters degree in computer science, systems engineering or network administration Knowledge of networking services, common networking protocols, and hardware Knowledge of: LinuxWindowsSwitch ConfigurationNet GearOpen VPNPF Firewall Network Computer proficiency and understanding of various types of hardware Ability to problem solve and think critically Attention to detail Communication skills Project management skills Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to handle multiple tasks concurrently with competing deadlines Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Reference Check Coordinator

Hyderabad

1 - 4 years

INR 1.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Job Overview The Reference Check Coordinator will support our Global Talent Acquisition (TA) team and play a critical role in the recruitment process by verifying professional references and ensuring compliance and adherence to company policies. We are looking for someone with strong attention to detail, excellent organizational skills, and the ability to work with a heightened sense of urgency who consistently meets deadlines. This position reports to the Manager, Global TA Operations and Programs based in the U.S. Conduct professional reference checks for candidates by reaching out to listed references through various communication channels, including phone, email, Zoom, and WhatsApp, to gather thorough and detailed feedback Ensure that all references are conducted in a timely manner, meeting deadlines, and feedback is well documented in the Applicant Tracking System (ATS) Input detailed notes and documentation in candidate records in the Applicant Tracking System (ATS) Address, resolve, or escalate issues, concerns, or delays related to completing professional reference checks, while providing regular status updates to the TA team and direct manager Qualifications: This role requires working the night shift to align with US Eastern Time business hours Effective English communication skills, both verbal and written, with the ability to professionally interact with diverse professionals Detail-oriented with strong organizational and time-management skills Ability to meet deadlines, ensuring timely completion of professional reference checks Capable of working independently with limited supervision Proficient with using Zoom Phone and WhatsApp for efficient global communication Strong proficiency with Microsoft Office (Excel, Word, Teams, and Outlook) Ability to maintain confidentiality and consistently adhere to legal requirements and company regulations Ability to manage time zone differences efficiently, coordinating tasks and communication across multiple locations to ensure smooth operations and timely collaboration Experience working with international teams; supporting US-based operations is required Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Senior Front End Developer .NET

Kochi

3 - 6 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are looking for a highly skilled Senior Front-End Developer with strong experience in building modern, responsive, and high-performance web applications. The ideal candidate will have proficiency across multiple front-end technologies and a solid understanding of back-end integration, particularly with applications built using the .NET stack. Key Responsibilities: Design, develop, and maintain rich user interfaces for web applications. Collaborate with UX/UI designers to implement intuitive and visually appealing user experiences. Integrate front-end components with RESTful APIs and .NET back-end services. Develop and maintain front-end components using Microsoft Razor UI and other modern frameworks. Ensure cross-browser compatibility, performance optimization, and responsive design. Work closely with back-end developers, QA engineers, and product managers in an Agile environment. Mentor junior developers and review code for best practices and quality assurance. Participate in architectural discussions and contribute to front-end strategy and roadmap. Required Skills & Qualifications: Bachelor s degree in Computer Science, Engineering, or related field. 6+ years of front-end development experience. Strong hands-on experience with Microsoft Razor UI and .NET MVC. Proficiency in JavaScript/TypeScript , HTML5 , and CSS3 . Experience with modern JavaScript frameworks such as React , Angular , or Vue.js . Solid understanding of integration with .NET Core/.NET 6+ back-end services. Good knowledge of RESTful APIs and WebSocket integration. Experience with front-end build tools (Webpack, Vite, etc.) and package managers (npm, yarn). Familiarity with CI/CD pipelines and source control (Azure DevOps, Git). Strong problem-solving and debugging skills. Excellent communication and collaboration abilities. Preferred Qualifications: Exposure to cloud platforms such as Azure . Familiarity with test automation frameworks like Jest, Cypress, or Selenium. Understanding of accessibility standards and SEO best practices. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion . .

Data Analyst/BI Developer

Hyderabad

2 - 5 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Responsibilities: Develop and maintain interactive dashboards and reports using Tableau(Strong). Write and optimize SQL queries to extract, transform, and load (ETL) data from various sources. Design and implement data models and databases to support business needs. Understanding of GenAI will be added advantage. Create and manage Power Apps to automate workflows and improve business processes. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Perform data validation and ensure data quality and integrity. Provide training and support to end-users on data tools and applications. Stay updated with the latest trends and best practices in data analytics and visualization. Qualifications: Bachelor s degree in Computer Science, Information Technology, Data Science, or a related field. 7+ Years of proven experience with Tableau for data visualization. 5+ Years of strong proficiency in MS SQL Server and experience with relational databases. 2+ Years of experience with Power Apps for creating business applications. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with other data tools and technologies is a plus. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

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Milestone Technologies, Inc

Milestone Technologies, Inc logo

Milestone Technologies, Inc

|

Information Technology and Services

San Jose

Over 200 Employees

60 Jobs

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