About The Opportunity Operating within the fast-paced global Business Process Outsourcing (BPO) industry, we provide multilingual voice and digital support services for Fortune 500 technology, e-commerce and fintech clients. Our India-based contact centre delivers round-the-clock customer experience solutions aligned to North American and European time zones. Role: International Customer Service Representative (Night Shift) Role & Responsibilities Handle inbound and outbound voice calls, emails and live chats from US/UK customers, achieving first-contact resolution. Troubleshoot product or service queries, log cases accurately in CRM, and escalate complex issues per Standard Operating Procedures. Meet or exceed daily KPIs for average handling time, customer satisfaction (CSAT) and service level adherence. Document interactions with clear, concise notes to ensure seamless follow-up across shifts. Collaborate with team leads to identify recurring issues and recommend process or knowledge-base improvements. Uphold data privacy, security and compliance standards (GDPR/PCI) during every customer interaction. Skills & Qualifications Must-Have Graduate degree or equivalent with 1+ year in international voice support. Excellent verbal and written English with neutral/US accent. Proficiency in customer service CRMs (Salesforce, Zendesk or similar). Availability to work permanent night shifts, weekends and Indian public holidays. Typing speed 35+ WPM with high accuracy. Preferred Experience supporting SaaS or e-commerce products. Knowledge of de-escalation and upselling techniques. Familiarity with ITIL ticketing workflows and remote troubleshooting tools. Benefits & Culture Highlights Fixed night-shift allowance, performance bonuses and health insurance from day one. Door-to-door secure cab transport with GPS tracking. Engaging, inclusive workplace with paid learning modules and rapid career advancement to Quality Analyst or Team Lead within 18 months. Location: On-site contact centre, India (city allocation based on project). Join us to deliver world-class customer experiences and accelerate your global support career. Skills: customer service,itil ticketing workflows,time management,upselling techniques,de-escalation techniques,active listening,communication,crm tools,problem solving,neutral/us accent,customer service crm proficiency,remote troubleshooting tools,familiarity with itil ticketing workflows,bpo,proficiency in customer service crms,excellent verbal and written english,typing speed 35+ wpm

About The Opportunity Operating within the fast-paced global Business Process Outsourcing (BPO) industry, we provide multilingual voice and digital support services for Fortune 500 technology, e-commerce and fintech clients. Our India-based contact centre delivers round-the-clock customer experience solutions aligned to North American and European time zones. Role: International Customer Service Representative (Night Shift) Role & Responsibilities Handle inbound and outbound voice calls, emails and live chats from US/UK customers, achieving first-contact resolution. Troubleshoot product or service queries, log cases accurately in CRM, and escalate complex issues per Standard Operating Procedures. Meet or exceed daily KPIs for average handling time, customer satisfaction (CSAT) and service level adherence. Document interactions with clear, concise notes to ensure seamless follow-up across shifts. Collaborate with team leads to identify recurring issues and recommend process or knowledge-base improvements. Uphold data privacy, security and compliance standards (GDPR/PCI) during every customer interaction. Skills & Qualifications Must-Have Graduate degree or equivalent with 1+ year in international voice support. Excellent verbal and written English with neutral/US accent. Proficiency in customer service CRMs (Salesforce, Zendesk or similar). Availability to work permanent night shifts, weekends and Indian public holidays. Typing speed 35+ WPM with high accuracy. Preferred Experience supporting SaaS or e-commerce products. Knowledge of de-escalation and upselling techniques. Familiarity with ITIL ticketing workflows and remote troubleshooting tools. Benefits & Culture Highlights Fixed night-shift allowance, performance bonuses and health insurance from day one. Door-to-door secure cab transport with GPS tracking. Engaging, inclusive workplace with paid learning modules and rapid career advancement to Quality Analyst or Team Lead within 18 months. Location: On-site contact centre, India (city allocation based on project). Join us to deliver world-class customer experiences and accelerate your global support career. Skills: customer service,itil ticketing workflows,time management,upselling techniques,de-escalation techniques,active listening,communication,crm tools,problem solving,neutral/us accent,customer service crm proficiency,remote troubleshooting tools,familiarity with itil ticketing workflows,bpo,proficiency in customer service crms,excellent verbal and written english,typing speed 35+ wpm

Industry: Digital Media & Content Marketing. We create high-impact blogs, web copy, and multimedia scripts that drive organic traffic for B2B and B2C brands worldwide. Operating fully remote, our agile writer network scales on demand to support product launches, growth campaigns, and thought-leadership programs. Standardized Job Title: Freelance Content Writer Role & Responsibilities Produce 1,500-2,000 words of polished, SEO-optimized English copy per day across blogs, landing pages, emails, and social posts. Conduct rapid topic research, outline content architecture, and integrate target keywords, meta tags, and internal links to boost SERP ranking. Collaborate with editors and project managers via Slack and Trello to iterate drafts, meet strict deadlines, and incorporate feedback swiftly. Adapt voice and tone to fit diverse industries such as SaaS, fintech, e-commerce, and healthcare, ensuring brand consistency. Self-edit for clarity, storytelling flow, and AP-style grammar while running Grammarly and plagiarism checks before submission. Track performance metrics (CTR, time on page, backlinks) and suggest content refreshes that improve engagement and conversion. Skills & Qualifications Must-Have 2+ years professional English content writing or journalism experience. Portfolio showcasing long-form SEO articles and conversion-focused copy. Solid understanding of keyword research tools such as Ahrefs or SEMrush. Proficiency with Google Docs, CMS platforms, and basic HTML formatting. Native-level English command with impeccable grammar and punctuation. Reliable high-speed internet and ability to join immediately in IST time zone. Preferred Experience writing for SaaS or tech audiences. Knowledge of on-page CRO techniques and A/B testing. Familiarity with AI writing assistants and prompt engineering. Basic Canva or Figma skills for visual content support. Certification in HubSpot Content Marketing or similar. Benefits & Culture Highlights Per-article payouts processed weekly with performance bonuses for high-traffic pieces. Flexible work hours and location-independent contract. Access to premium SEO tools, editorial workshops, and peer review sessions for continuous skill growth. Join our remote content collective and start crafting stories that reach millions while enjoying the freedom and autonomy of freelance life. Apply today for immediate onboarding. Skills: seo writing,long-form content creation,proficiency with google docs,content strategy,english,writer,performance metrics tracking,keyword research,research skills,self-editing,content management systems,time management,collaboration tools (slack, trello),copy editing,basic html formatting

Senior Content Writer – English (Remote, India) About The Opportunity Operating at the intersection of EdTech and academic publishing, we craft high-impact learning resources and thought-leadership content for universities, research institutes, and global enterprises. Our remote-first creative team combines scholarly rigor with digital marketing expertise to deliver authoritative English content that informs, engages, and ranks. Role & Responsibilities Create compelling long-form and short-form English content—blogs, whitepapers, e-books, case studies, and academic articles—adhering to SEO and citation best practices. Translate complex research findings into reader-friendly narratives supported by verified data and references. Implement keyword strategy, on-page optimisation, and internal linking to maximise organic reach. Liaise with subject-matter experts, designers, and marketing leads to align messaging and publishing schedules. Manage multiple assignments concurrently, ensuring timely delivery and consistent voice across channels. Review and mentor junior writers, enforcing style guides, plagiarism checks, and quality benchmarks. Skills & Qualifications Must-Have MPhil or Doctorate in English, Linguistics, or related discipline. Minimum 3 years professional English content writing experience. Native-level command of grammar, syntax, and academic style. Proven SEO knowledge with a portfolio that demonstrates keyword-driven traffic growth. Advanced research and citation abilities (APA, MLA, Chicago). Hands-on with CMS and SEO suites such as WordPress, Yoast, or SEMrush. Preferred Background in EdTech or scholarly publishing. Familiarity with AI-assisted writing tools. Understanding of social media content optimisation. Basic HTML/CSS formatting skills. B2B SaaS copywriting exposure. Scriptwriting for multimedia content. Benefits & Culture Highlights Remote-first culture with flexible working hours. Annual learning & conference stipend to advance academic interests. Transparent, merit-based career progression and research publication support. Skills: cms,seo,expertise in citation styles (apa, mla, chicago),content strategy,research skills,academic writing,cms management,english content writing,research,plagiarism checks,english,mentoring,yoast,grammar and syntax,seo optimization,semrush,wordpress,writing,writer,academic research,content writing

Industry: Digital Marketing & IT Services Mindtel operates at the intersection of technology consulting and performance marketing, empowering B2B and B2C brands across e-commerce, SaaS, and enterprise segments to unlock measurable growth. We deliver data-driven campaign management, martech implementation, and conversion optimization services from our on-site center of excellence in India. Role & Responsibilities Lead a 6-8 member cross-channel marketing squad, setting quarterly OKRs and weekly sprint goals aligned with client ROI targets. Design and execute full-funnel paid and organic strategies across SEO, SEM, social, display, and email, allocating budgets exceeding INR 2 Cr annually. Audit analytics and attribution setups, building dashboards that surface CAC, ROAS, and LTV metrics for data-backed decision making. Mentor specialists on campaign optimisation, copy testing, and bid automation; run regular training to uplift channel expertise. Collaborate with sales and product teams to craft GTM messaging and ensure consistent brand voice across all touchpoints. Present monthly performance reviews to C-suite stakeholders, highlighting wins, growth experiments, and next-step recommendations. Skills & Qualifications Must-Have 5+ years hands-on digital marketing with at least 2 years in a lead role. Proven success driving ROI through Google Ads, Meta Ads, and LinkedIn Campaign Manager. Expertise in technical SEO, keyword research, and on-page optimisation. Advanced proficiency in Google Analytics 4, Tag Manager, and Looker Studio. Ability to manage multi-crore budgets and deliver data-centric reports. Strong team leadership, mentoring, and stakeholder communication skills. Preferred Experience with marketing automation platforms such as HubSpot or Marketo. Certification in Google Ads or Facebook Blueprint. Exposure to international markets and B2B SaaS growth funnels. Benefits & Culture Highlights On-site innovation lab equipped with state-of-the-art martech stack and sandbox accounts. Merit-based fast-track career progression and sponsored certifications. Collaborative, learning-first environment with regular hackathons and knowledge sessions. Location: On-site, India (Bengaluru Headquarters). Join Mindtel to architect high-impact campaigns, mentor future marketing stars, and shape the growth narrative of global brands. Skills: google analytics,on-page optimisation,digital marketing,mentoring,ppc,marketing automation platforms,email marketing,crm,google ads,stakeholder communication,marketo,data analysis,looker studio,on-page optimization,linkedin campaign manager,content strategy,seo,budget management,tag manager,social media,keyword research,team leadership,technical seo,sem,google analytics 4,meta ads,hubspot

About The Opportunity A dynamic player in the digital media and content creation sector, this role offers an excellent opportunity for a talented writer passionate about crafting compelling and engaging content. As part of a fully remote team, you will drive content strategies that resonate with diverse online audiences while ensuring linguistic excellence and SEO best practices. Role & Responsibilities Develop and craft high-quality, engaging written content for blogs, articles, social media, and other digital platforms. Conduct in-depth research on industry-related topics to maintain an innovative and informed writing approach. Edit and proofread content to ensure impeccable grammar, clarity, and brand consistency. Collaborate with cross-functional teams, including marketing and design, to align content with overall brand strategy. Optimize articles for SEO through keyword research and strategic placement, driving higher organic traffic. Maintain and elevate the company’s brand voice by adhering to established style guidelines. Skills & Qualifications Must-Have: Master's degree in English, Journalism, or a related field. Proven experience in content writing for online and digital platforms with a strong command of English. Exceptional writing, editing, and proofreading skills with a keen eye for detail. Ability to thrive in a remote work environment, demonstrating excellent time management and self-motivation. Strong understanding of SEO practices, including keyword research and optimization techniques. Preferred: Experience with content management systems (e.g., WordPress) and familiarity with current digital marketing trends. Benefits & Culture Highlights Flexible working hours with a fully remote setup that supports work-life balance. A collaborative and innovative team environment that values continuous learning and professional growth. Opportunities to contribute to a cutting-edge digital content strategy and enhance your portfolio with impactful projects. Skills: editing,seo,english,content management systems,keyword research,content writing,digital marketing,research,proofreading

Industry: Digital Marketing & IT Services Mindtel operates at the intersection of technology consulting and performance marketing, empowering B2B and B2C brands across e-commerce, SaaS, and enterprise segments to unlock measurable growth. We deliver data-driven campaign management, martech implementation, and conversion optimization services from our on-site center of excellence in India. Role & Responsibilities Lead a 6-8 member cross-channel marketing squad, setting quarterly OKRs and weekly sprint goals aligned with client ROI targets. Design and execute full-funnel paid and organic strategies across SEO, SEM, social, display, and email, allocating budgets exceeding INR 2 Cr annually. Audit analytics and attribution setups, building dashboards that surface CAC, ROAS, and LTV metrics for data-backed decision making. Mentor specialists on campaign optimisation, copy testing, and bid automation; run regular training to uplift channel expertise. Collaborate with sales and product teams to craft GTM messaging and ensure consistent brand voice across all touchpoints. Present monthly performance reviews to C-suite stakeholders, highlighting wins, growth experiments, and next-step recommendations. Skills & Qualifications Must-Have 5+ years hands-on digital marketing with at least 2 years in a lead role. Proven success driving ROI through Google Ads, Meta Ads, and LinkedIn Campaign Manager. Expertise in technical SEO, keyword research, and on-page optimisation. Advanced proficiency in Google Analytics 4, Tag Manager, and Looker Studio. Ability to manage multi-crore budgets and deliver data-centric reports. Strong team leadership, mentoring, and stakeholder communication skills. Preferred Experience with marketing automation platforms such as HubSpot or Marketo. Certification in Google Ads or Facebook Blueprint. Exposure to international markets and B2B SaaS growth funnels. Benefits & Culture Highlights On-site innovation lab equipped with state-of-the-art martech stack and sandbox accounts. Merit-based fast-track career progression and sponsored certifications. Collaborative, learning-first environment with regular hackathons and knowledge sessions. Location: On-site, India (Bengaluru Headquarters). Join Mindtel to architect high-impact campaigns, mentor future marketing stars, and shape the growth narrative of global brands. Skills: google analytics,on-page optimisation,digital marketing,mentoring,ppc,marketing automation platforms,email marketing,crm,google ads,stakeholder communication,marketo,data analysis,looker studio,on-page optimization,linkedin campaign manager,content strategy,seo,budget management,tag manager,social media,keyword research,team leadership,technical seo,sem,google analytics 4,meta ads,hubspot

About The Opportunity Step into the dynamic world of the BPO and customer service industry in India, where delivering exceptional support to international clients is at the core of the business. Join a high-energy, process-driven environment focused on quality voice support and customer satisfaction. Work on-site in a vibrant setting that champions effective communication, collaboration, and continuous improvement. Role & Responsibilities Handle inbound and outbound voice calls with professionalism, addressing customer queries and providing exceptional service. Follow established scripts and guidelines to manage international customer interactions effectively. Record and maintain accurate data in CRM systems to ensure meticulous tracking of customer interactions. Collaborate with team members and cross-functional departments to ensure adherence to performance and quality standards. Resolve customer issues swiftly by leveraging problem-solving skills and escalating complex concerns when necessary. Meet and exceed daily targets, contributing to the overall success of the international voice process team. Skills & Qualifications Must-Have: Proven experience in voice process roles, preferably with international exposure. Must-Have: Exceptional verbal communication skills in English with a clear, articulate accent. Must-Have: Strong customer service orientation coupled with excellent telephone etiquette. Preferred: Hands-on experience with CRM software and knowledge of performance metrics common in BPO environments. Preferred: Ability to work in shifts and adapt to a dynamic, fast-paced work setting. Benefits & Culture Highlights Competitive salary with performance-based incentives and career development opportunities. A collaborative on-site work environment that values teamwork and growth. Robust training programs to enhance skills and ensure continual professional development. Skills: telephone etiquette,performance metrics,customer service,verbal communication,international voice process,voice process,bpo,crm software

About The Opportunity Step into the dynamic world of the BPO and customer service industry in India, where delivering exceptional support to international clients is at the core of the business. Join a high-energy, process-driven environment focused on quality voice support and customer satisfaction. Work on-site in a vibrant setting that champions effective communication, collaboration, and continuous improvement. Role & Responsibilities Handle inbound and outbound voice calls with professionalism, addressing customer queries and providing exceptional service. Follow established scripts and guidelines to manage international customer interactions effectively. Record and maintain accurate data in CRM systems to ensure meticulous tracking of customer interactions. Collaborate with team members and cross-functional departments to ensure adherence to performance and quality standards. Resolve customer issues swiftly by leveraging problem-solving skills and escalating complex concerns when necessary. Meet and exceed daily targets, contributing to the overall success of the international voice process team. Skills & Qualifications Must-Have: Proven experience in voice process roles, preferably with international exposure. Must-Have: Exceptional verbal communication skills in English with a clear, articulate accent. Must-Have: Strong customer service orientation coupled with excellent telephone etiquette. Preferred: Hands-on experience with CRM software and knowledge of performance metrics common in BPO environments. Preferred: Ability to work in shifts and adapt to a dynamic, fast-paced work setting. Benefits & Culture Highlights Competitive salary with performance-based incentives and career development opportunities. A collaborative on-site work environment that values teamwork and growth. Robust training programs to enhance skills and ensure continual professional development. Skills: telephone etiquette,performance metrics,customer service,verbal communication,international voice process,voice process,bpo,crm software

About The Opportunity Join a dynamic leader in the digital marketing industry, operating within the social media landscape. This on-site role in India offers a unique chance for a highly motivated Social Media Marketer specialized in night shift operations, driving brand success and engagement during critical off-peak hours. Role & Responsibilities Develop and execute targeted social media strategies to enhance brand awareness and drive engagement during night shifts. Create, curate, and schedule compelling content across multiple social platforms with a focus on peak audience engagement. Monitor, analyze, and report on social media performance metrics to optimize campaign effectiveness. Engage with online communities and respond promptly to customer inquiries and feedback during night hours. Collaborate with cross-functional teams to align social media initiatives with overall marketing strategies. Stay updated on the latest industry trends and platform changes to keep the brand ahead of the curve. Skills & Qualifications Must-Have: Proven experience in managing social media platforms with a strong understanding of digital marketing principles. Must-Have: Excellent communication and creative content creation skills tailored for diverse audiences. Must-Have: Ability to work effectively during night shift hours, displaying flexibility and dedication. Preferred: Familiarity with analytics tools (e.g., Google Analytics, Hootsuite) to drive data-driven decisions. Preferred: Experience in advertising campaigns, SEO, and SEM strategies. Preferred: A degree in Marketing, Communications, or a related field. Benefits & Culture Highlights Enjoy a collaborative, fast-paced work environment with opportunities for professional growth. Be part of a forward-thinking team that values creativity and innovation. Competitive compensation and benefits package with on-site work advantages. This role calls for a social media strategist who thrives on night shift creativity and is passionate about driving engagement and brand visibility. If you have the skills and the drive to excel in a high-energy, on-site position, we invite you to apply and take the next step in your career. Skills: communication,campaign management,sem,social media management,advertising campaigns,analytics tools,social media,content creation,social media strategy,digital marketing,seo

About The Opportunity Operating within the dynamic Recruitment & Human Resources sector, this opportunity offers an excellent entry point for a Junior Recruiter passionate about end-to-end recruitment processes. Join a forward-thinking team that leverages modern remote work culture across India, driving impactful talent acquisition strategies while fostering professional growth. Role & Responsibilities Manage the end-to-end recruitment process, from candidate sourcing to onboarding. Screen resumes, conduct preliminary interviews, and coordinate scheduling for further interviews. Collaborate with hiring managers to understand job requirements and develop effective talent strategies. Maintain and update candidate records in the Applicant Tracking System (ATS) ensuring data integrity. Assist in employer branding initiatives and talent outreach campaigns to attract high-quality candidates. Provide timely communication and feedback to candidates throughout the recruitment journey. Skills & Qualifications Must-Have Bachelor's degree in Human Resources, Business Administration, or related field. Strong interpersonal and communication skills, both written and verbal. Basic understanding of the full recruitment life cycle and candidate engagement techniques. Proactive attitude with the ability to work remotely and manage time efficiently. Preferred Experience working with Applicant Tracking Systems (ATS) or HR software tools. Previous internship or entry-level experience in recruitment or talent acquisition. Benefits & Culture Highlights Flexible remote working arrangements across India. Opportunities for growth and professional development within a supportive team environment. Exposure to modern recruitment practices and advanced HR technologies. Skills: interpersonal skills,ats,time management,communication skills,talent acquisition,team collaboration,human resources,recruitment,knowledge of recruitment life cycle,recruiter,candidate engagement techniques