At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions.
Brief Company Description
At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC.Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics as well as vertical specific solutions.PwC's high-performance culture is based on passion for excellence with focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people.Globally PwC is ranked the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel. Apply to us if you believe PwC is the place to be. Now and in the future!
PwC US ADVISORY - MANAGEMENT CONSULTING
Our Management Consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.Our Management Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results - conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes. In addition, consultants also support project lead, work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building activities.COMPETENCY OVERVIEW: OPERATIONSThe Operations team works with clients across industry verticals supporting engagements in -
- Differentiated Supply Chain (Planning, Inventory and Logistics)
- Strategic Supply Management (Sourcing)
- Competitive Manufacturing
- Innovation & Development (Product Strategy & Development, PLM, R&D Operations)
- Capital Projects & Infrastructure
- As a Senior Manager, you will lead multi‑country Coupa transformation programs, own overall
- solution architecture, manage executive‑level client engagement, and govern complex
- integration, data, and technical landscapes. You will define the transformation roadmap and
- ensure program‑level quality and delivery excellence.
Position Requirements
Knowledge Preferred:
- Experience as Program Architect or Integration Director for major Coupa transformation programs.
- Expertise in global rollout strategy, multi‑ERP integration architecture, and performance/security design.
- Ability to lead and approve architecture, design authorities, and technical governance.
- Deep knowledge of procurement operating models, digital procurement trends, and value frameworks.
- Candidates should demonstrate substantial experience and / or knowledge in any sector (experience in the Automotive, Aerospace & Defense, Health Industries, including Pharmaceuticals and Medical Devices, Industrial Products, Energy, Chemicals, Utilities, Oil & Gas, Consumer Markets, Technology & Telecom and Retail sectors would be an added bonus) in the following areas:
- General Sourcing / Procurement: Spend Analysis, Category savings assessment, Procurement Diagnostics,
- Operating Model Design, Procurement Process Design, end-to-end Procurement Transformation &
- Modernization, Design and execution of Strategic Sourcing initiatives including RFI / RFP (Request for
- Information / Request for Proposal) design, development and analysis, Negotiation strategy, Supplier
- Management, Third Party Lifecycle Management, Supplier Risk Management, Contract Management, M&A -
- Procurement Synergy Assessments, Source-to-Pay Assessment, Design & Implementation, Category
- management with knowledge of various Direct & Indirect Categories. Candidates with experience in setting up
- large scale procurement COE for clients would be plus.
- Experience with Procure-to-Pay (P2P) platforms such as Coupa, SAP Ariba / Fieldglass, GEP, Celonis and/or
- Ivalua as an implementer and administrator; ERP knowledge – SAP / PeopleSoft / ORACLE or others is
- preferred.
- Preferable to have an active Coupa platform certification; Additional specialization certifications within Coupa
- would be a bonus.
- Understanding of fundamental principles of P2P including spend and commodity taxonomies, requisitioning, PO
- generation, receiving and invoice processing.
- Experience with AP automation including eInvoicing, scanning and workflow, online tracking, reporting
- capabilities, electronic invoice user interfaces, supplier networks.
- Ability to configure, develop, and troubleshoot RESTful APIs and flat file-based integrations for all master and
- transactional data between Coupa and backend systems.
- Ability to develop solutions for clients using service-oriented architecture patterns to ensure master and
- transactional data are traveling successfully between systems.
- Ability to gather technical requirements and conduct sessions to design the integrations between Coupa and
- backend systems.
- Ability to take responsibility for all technical phases of an implementation project including architecture, design,
- development, test, customization, documentation and data migration solutions for business applications in the
- SaaS and other ERP systems.
- Ability to estimate the tasks and resources required to design, build, and test the integration design.
- Ability to design technical logic for solution development/enhancement.
- Ability to work with clients during the hypercare phase to resolve integration issues between Coupa and end
- systems.
- Ability to provide expert advice to clients on integration API and flat file best practice
Skills Preferred
- Managing multi‑million‑dollar transformation programs with C‑suite communication.
- Leading cross‑functional delivery teams across geographies and ensuring consistency.
- Driving development of accelerators, best practices, frameworks, and estimation models.
- Leading proposal strategy, solutioning, and market development initiatives.
- Delivering significant business results that utilize strategic and creative thinking, problem solving, and
- taking individual initiative.
- Leading project work streams, providing oversight, delegating work to aid efficiency, and working autonomously
- with minimal direction.
- Collaborating with leadership to deliver client engagements and associated outputs, supporting the team in
- day-to-day client management, project management, and the development of high-quality client deliverables.
- Emphasizing the ability to build solid and collaborative relationships with team members and also taking initiative
- to build relationships with client stakeholders.
- Communicating effectively (written and verbal) to various situations and audiences.
- Managing and conducting or overseeing quantitative and qualitative benchmarking and primary and secondary
- analyses of large and complex data.
- Intermediate skills in developing integrations with Web Services, XML, JSON, SQL and or other integration
- technologies are mandatory.
- Hands on experience facilitating application integration architecture discussions and workshops.
- Proven experience in developing integrations using REST API, SOAP Web Services and other integration
- architectures.
- Hands-on experience working with middleware platforms such as Dell Boomi, Mulesoft, Snaplogic etc.
- Proven skills as a team member, team lead or project manager on at least three full life cycle implementations
- Functional knowledge of Procurement business processes is preferred.
- Technical aptitude and comfort in understanding Web-based applications and the SaaS, PaaS and IaaS Cloud
- models, and Integration concepts as well as application of these technologies in the enterprise environment.
- Highly organized with the ability to manage multiple simultaneous projects.
- Excellent written and verbal communication skills.
- Experience presenting a clear and concise technical narrative
Educational Background
- Bachelor’s Degree in Computer Science or equivalent preferred. Full-time masters degree/equivalent is an added bonus.
Additional Information
- Travel Requirements: Travel to client locations may be required as per project requirements.
- Line of Service: Advisory
- Industry: Management Consulting
- Designation: Senior Manager
- Location: Bangalore, India
- Past Experience: 14–18 years; 8+ years in Coupa program leadership
- Technical Architect capacity in an Agile/ Hybrid development environment for digital transformation in
- Source-to-Pay Programs or equivalent
- Preferred Work Experience: Experience in either of the following industries will be preferred- Hi-Tech, Consumer
- Electronics & Hardware, Software/ IT, Semiconductors, Telecommunications
