Entity:
Technology
Job Family Group:
IT&S Grouple SynopsisClear and accurate description of the role i.e. business context, why the job exists, purpose of the role. The Role Synopsis is a brief statement to determine:
- The job and its purpose – Why does the job exist?
- Desired strategic outcome of the position – What is the job intended to achieve?
- Where the job fits into the organisation’s goals – What impact does the role have on bp’s business?
- Exactly what the position is required for – How does it impact bp’s business?
Senior Enterprise Technology Engineers in the bp Disciplines Model
bp is reinventing itself and digital capability is at the core of this vision. As a Senior Enterprise Technology Engineer you are a digital expert bringing deep specialist expertise to bp. Senior Enterprise Technology Engineers work on the strategic technology platforms we exploit from the market, or come with deep skills in the implementation and integration of market solutions into our overall technology landscape. You will bring a broad base of Digital technical knowledge and a strong understanding of software delivery principles. You will be familiar with lifecycle methods, with Agile delivery and the DevOps approach at the core. You will be skilled in the application of approaches such as Site Reliability Engineering in the delivery and operation of the technologies you deliver, working as part of multi disciplinary squads.bp operates a discipline based organization and Senior Enterprise Technology Engineers may be deployed to work in different areas of our business over time based your skills and experience and the business adoption of technology. With your technology specialist skills you will bring transferable skills which will allow you to support immediate business demand, and to grow your skills over time.You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You coach others in the Discipline to drive improved performance across our business.You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective team player, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek input from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise.
You will be part of a growing hub in Pune India and a growing team of Salesforce skilled professionals at the hub. You will be assigned to squads developing business solutions built on Salesforce across different bp business entities. Senior Enterprise Technology Engineers in the Salesforce space are responsible for developing high quality products with a customer focus, contributing to best practices, advocating reusability, in a secure, reliable and scalable way. This role will help build maturity and forge greater adoption of Agile delivery across bp
Key Accountabilities
- Please try and limit these to six points.
- Indicates the main duties involved.
- These primary accountabilities are those over which the job holder has a controlling impact on end results.
- The first half of the statement should describe a main activity and include at least one “action verb” which gives the job holder’s responsibility for the activity, so describing what is done and to what/whom. For example: Provide technical service support to the strategic performance unit’s (SPU’s)…
- The second half of the statement should describe why or the end result of the job: for example: ‘In particular, provide technical service support in the evaluation and support of new deepwater production projects and existing deepwater facilities to meet project milestones.
- Describe the outcome rather than method of achieving the outcome.
- Always use present tense.
- Use non-technical language where possible and appropriate.
- The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do.
- Work as part of evolving multi-disciplinary teams which may include Software Engineers, Enterprise Technology Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills
- Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform
- Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy.
- Mentor others and become a conduit to connect the broader organization.
- Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams.
Essential Education:
- Formal qualifications constituting university degrees, examination certificates that confirm a level of educational attainment or licenses.
- Membership of a technical or professional body that has confirmed an individual has reached a level of capability within a technical or professional field (usually but not necessarily obtained through examinations) or Formal certification that they can undertake specialist work or processes e.g. PMI.
- Bachelor's Degree: A Bachelor's degree in Computer Science, Software Engineering, or a related field is highly desirable.
- Salesforce Certifications: Salesforce Technical / Application / System Architect certification.
- Salescloud certification
- Technical Skills: A strong understanding of programming languages such as Javascript, Apex, Visualforce, and SOQL, as well as experience with Salesforce's platform and architecture.
- Soft Skills: Excellent communication, problem-solving, and interpersonal skills, as well as the ability to work effectively in a team and manage multiple tasks.
- Innovation, continuous learning and improvement mindset (for themselves and others)
Overall, a combination of formal education, practical experience, and Salesforce-specific certifications would be the ideal mix for a successful Salesforce Engineer.Essential Experience and Job Requirements:Essential work, business, technical or operational experience which an applicant must possess, otherwise they will be unable to adequately perform the job.
Consider what is truly essential as we do not want to screen out candidates who could do the job with non- traditional backgrounds.
Therefore, the wording used should be specific and explicit. Information requirements can include:
- A definition of the knowledge, skills, abilities and attributes that the candidate needs to have and/or
- Competencies (action, behaviour or outcome that the candidate should be able to demonstrate)
- Experience
- 8-12 years of professional development experience with Salesforce platforms, with a minimum of 3 years of expertise into technical solution design and delivery in Agile ways of working. (Add team management)
- Experience working with large, complex and multi-domain environment.
- Functional/Domain expertise in salesforce salescloud and good to have in service cloud, CPQ, RLM.
- Effective technical documentation, presentation skills. Participation in Architecture review forums/board.
- Hands on with salesforce customization tools (LWC, Apex, API integration and custom component configuration) and techniques. Proficient experience in crafting custom objects, external objects, standard objects, custom fields, page layouts, workflow, approval processes, validation rules, reports, dashboards and email generation according to application requirements.
- Experience with extending pre-built Salesforce solutions.
- Advance experience in API integration, patterns and best practices.
- Experience on Deployment lifecycle, SFDX and related best practices.
- Strong application design skills combined with strong data, integration and security architecture skills.
- Develop and/or harvest reusable assets and patterns to accelerate the speed of delivery and improve the quality of implementations.
- Able to decompose technical considerations that everyone can understand is key and stakeholder management and ability to lead organizations through influence.
Desirable criteria
Desirable criteria are those that may enable the candidate to perform better & qualifications or require a shorter familiarisation period. During the selection process evidence should be sought to gain an understanding of the extent to which candidates who satisfied the minimum criteria demonstrate the desired criteria for the role. This evidence will then allow differentiation between the candidates and form the basis for selection.
- Experience on Technical debt reduction and Salesforce org consolidation.
- Data migration of large data volume.
- Experience with middleware and extract, transformation, and load (ETL) tools
- Good understanding of Agile/Scrum development practices.
- Highly responsible, self-motivated, and able to thrive in an upbeat, fast paced, high growth environment. Exhibits ownership of projects and tasks assigned.
- Good interpersonal skills required to adapt to a constantly evolving technical environment.
- Solid team player with a customer service orientation with the ability to forge relationships at all levels of the company and across diverse cultures.
- Have excellent communication skills – written, verbal and interpersonal.
- Experience in team mentorship and technical capability building.
- Ethical, transparent, fair and of high integrity.
Core Skills Expectations:
- Agile Core Practices - Understand and apply agile values and principles and core agility practices to the work of the team; including agile mindset and focus on customer, product and team to generate value.
- Technical Specialism - The development and exploitation of expertise in any specific area of information or communications technology, technique, method, product or application area.
- Configuration management and release - The lifecycle planning, control and management of the assets of an organization (such as documentation, software and service assets, including information relating to those assets and their relationships. This involves identification, classification and specification of all configuration items (CIs) and the interfaces to other processes and data.
- Documentation and knowledge sharing - The systematic management of vital knowledge to create value for the organization by capturing, sharing, developing and exploiting the collective knowledge of the organization to improve performance, support decision making and mitigate risks. The development of a supportive and collaborative knowledge sharing culture to drive the successful adoption of technology solutions for knowledge management. Providing access to informal, tacit knowledge as well as formal, documented, explicit knowledge by facilitating internal and external collaboration and communications.
- Information security - The selection, design, justification, implementation and operation of controls and management strategies to maintain the security, confidentiality, integrity, availability, accountability and relevant compliance of information systems with legislation, regulation and relevant standards.
- Metrics definition and Instrumentation - The development and operation of a measurement capability to support agreed organizational information needs. The planning, implementation, and control of activities to measure attributes of processes, products, and services in order to assess performance, progress, and provide indications and insights to actual or potential problems, issues, and risks.
- Service operations and resiliency - The ability to build and operate services and applications at scale with automation to maintain high levels of availability. To do this, a combination of activities are required from the initial design and sizing of the infrastructure, network, and constituent components to determine throughput (# of transactions/requests, users) through to service health metrics, monitoring, alarming, and remediation. Each of these areas will combine human effort (e.g., a human is paged) as well as automated steps and tools to reduce operational burden and overhead.
- Source control and code management - The practice of tracking and managing changes to code to help to resolve conflicts when merging contributions from multiple sources. This includes the use of best practices such as using pull requests and trunk based development, running automated testing and static analysis pre-commit, and preventing build breaks through automation/rollbacks.
- Testing and Quality Assurance - Measure and maintain a high level of code quality from development through deployment to production. This includes automated and manual testing, including but not limited to: unit testing, static analysis, functional testing, UI testing, load testing, chaos testing. Testing should be done throughout the development lifecycle (agile) rather than being reserved to a specific milestone (waterfall).
- Coaching - Uses a blend of formal and informal coaching to build the capability of the team to ensure that performance delivery is sustainable in the longer term and the team are motivated to continue to develop their capabilities.
- Collaboration - The ability to collaborate with teams internally and externally to drive activities that support the wider bp strategy. Collaborative leaders enable and empower others to cooperate willingly to achieve positive results. They navigate a varied network of people, inside and outside of bp, to gain insight and ideas. They co-create through collective curiosity, communities and new collaboration tools to discover possibilities so that digital transformation and high performance can thrive at pace. They focus on being customer and user-centric.
- Facilitation - Facilitates learning, group activities and group discussions. Uses a range of techniques to guide group sessions to appropriate and useful outcomes, in a constructive and timely manner
- Mentoring - Provides a reciprocal and collaborative at-will relationship for the purpose of the mentee’s growth, learning, and career development. Often there is an emphasis on organizational goals, culture, career goals, advice on professional development, and work-life balance.
Additional Information
- Salesforce Certified System and/or Application Architect desirable
- Any two Salesforce certifications in Sales, Service, CPQ or RLM desirable
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and Android development, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Relational Data Modelling, Risk Management, Scripting, Service operations and resiliency, Software Design and Development, Source control and code management {+ 4 more}
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.