140 Retention Strategies Jobs - Page 5

Company Name: HighRadius Experience: 2-5 Years Location: Hyderabad (WFO) Shift Detail: General shift, 5 days working Interview Mode: Virtual Interview Rounds: 2-3 Rounds Notice Period: Immediate to 60 days Job description: Key Responsibilities: Build and Update People Analytics Dashboards viz. Attrition, RTO etc. Manage the KPI and Performance Management process, including collaborating with business stakeholders to ensure timely completion Work closely with cross-functional teams to improve, design and implement HR Operations practices to support employee engagement and retention Prepare and present reports to senior management on trends, analysis and recommendations of current headcount Skill & Experience Needed: Work experience as an Analyst or Executive - People Analytics/HR Ops or a similar role. Minimum 2-5 years of work experience in same space Strong project management, consulting and analytical skills; build strong partnership, manage stakeholders and drive execution to the achievement of the right results Strong verbal and written communications skills, as well as interpersonal skills Ability to manage ambiguity and independently, yet work collaboratively within a team environment and having fun while working smart

Role & responsibilities Develop and implement HR strategies and initiatives aligned with overall business strategy. Act as a bridge between management and employees by addressing demands, grievances, or other issues. Oversee and improve performance management systems, appraisals, and feedback mechanisms. Ensure legal compliance throughout human resource management (labor law, health & safety regulations, etc.). Lead initiatives related to employee engagement, well-being, and organizational culture. Handle disciplinary and grievance procedures. Manage compensation and benefits programs in collaboration with finance and leadership teams. Identify training needs and facilitate learning & development programs. Provide decision support through HR metrics and reports Support succession planning and talent development initiatives. Ensure compliance with labor laws and statutory requirements (Factories Act, ESI, PF, etc.). Oversee end-to-end HR operations at the plant & corporate level. Preferred candidate profile Strong knowledge of labor laws, HR best practices, and HRIS systems. Preferred form Manufacturing background. Strong leadership and people management abilities. Proficient in conflict resolution and negotiation. Analytical and problem-solving skills. High level of integrity and discretion. Interested candidates can apply at: recruitment@illusiondental.com or Contact us at: 8657025718.

Engagement Surveys:, Recognition Programs: Employee Feedback: Wellness Initiatives: Culture and Engagement: Change Management: OD Strategy:

Volunteer Engagement Retention Strategies Design frameworks to build and sustain volunteer communities at our centers. Support Teach Managers Volunteer Leaders through training, showcases, and toolkits. Champion the Flippen Culture Community Practices in all engagement efforts. Data Insights for Engagement Retention Track, analyze, and report on volunteer retention, drop-off, and engagement trends. Standardize reporting dashboards and insights-sharing formats. Provide data-backed recommendations to improve volunteer experiences. Training Enablement Conduct workshops and showcases to strengthen community-building skills. Develop and maintain structured engagement playbooks and templates. Facilitate best practice sharing and check-ins across locations. Task Project Management Manage monthly planning cycles and oversee engagement roadmaps. Ensure smooth execution of community initiatives. What You Bring to the Table: 2-4 years of experience in community building, volunteer engagement, or program management. Strong data analysis reporting skills (Google Sheets, dashboards, tracking systems). Experience in training, facilitation, and resource creation. Proficiency in task management collaboration tools (Trello, Asana, Notion). Excellent communication stakeholder management skills. A passion for volunteerism, community impact, and social change!

We are seeking a CRM Associate to spearhead our initiatives aimed at engaging and retaining existing customers while managing the entire funnel stage metrics for acquired users. This role requires a dynamic individual who can work closely with cross- functional teams to optimize customer journeys using growth principles to drive performance. The primary objective is to develop and execute an engagement and retention program that significantly improves the retention rates of various user cohorts. Primary Roles and Responsibilities: 1. Drive the end-to-end customer lifecycle journey through diverse engagement and retention strategies across different customer cohorts. 2. Execute and manage key reactivation mediums including Push notifications, SMS, Email, WhatsApp, as well as In-app and Web channels. 3. Identify customer personas, create relevant customer cohorts, and develop strategies to effectively target these customers across channels. 4. Develop a CRM plan using user segmentation to craft customized and relevant communications that move users down the funnel. 5. Analyze data to understand key pain points, effective communication strategies, and ideal conversion times. 6. Collaborate closely with the creative team to design Email/WhatsApp templates for campaigns. 7. Work in partnership with Product, Tech, and Business functions to enhance user journeys, improve user experiences, and reduce pain points within the funnel. 8. Take ownership of monthly and quarterly retention goals. Must-have Skills: 1. Deep understanding of Customer Data Platform (CDP) tools such as WebEngage, CleverTap, MO Engage, etc. 2. Over 1 year of experience in retention and growth roles within a B2C environment. 3. Passionate about marketing with experience in delivering Customer Lifecycle Management (CLM) strategies, including segmentation, incentivization, engagement, and overall retention. 4. Proficiency in using data visualization tools (preferably Google Analytics, PowerBI, or Tableau). 5. Strong proficiency in Excel, with experience in analyzing retention metrics and revenue incrementality analysis.

We are looking for an experienced and strategic individual to lead the growth and engagement of the Desidime community. This role will be instrumental in building, nurturing, and expanding an active and loyal user base. The ideal candidate will have a strong background in community management, content strategy, and user engagement, combined with a data-driven approach to growing online platforms. Key Responsibilities: Community Growth Engagement: Develop and execute strategies to drive community growth, increase participation, and foster engagement across Desidime s platform. Create and manage programs, events, and campaigns that stimulate active discussions and user contributions. Identify and implement features or initiatives that improve the community experience and drive retention. Content Strategy Management: Collaborate with content teams to ensure a steady flow of relevant and engaging content that encourages community interaction. Curate and promote user-generated content, discussions, and deals that align with Desidime s core offerings. Maintain a balance between structured campaigns (e.g., contests) and organic user participation. User Engagement Retention: Build and maintain strong relationships with community members to encourage long-term participation and loyalty. Implement retention strategies that keep users returning to the platform, such as personalized interactions, rewards programs, or exclusive community perks. Data-Driven Growth (Community Analytics): Monitor and analyze community metrics to track growth and engagement, using data to refine and improve strategies. Utilize user feedback, engagement metrics, and behavioral trends to inform decisions and optimize community efforts. Cross-Functional Collaboration: Work closely with marketing, product, and support teams to align community initiatives with overall business objectives. Ensure community feedback is shared with the product and support teams to help improve platform features and user experience. Key Qualifications: Experience:Content Engagement:Data-Driven Mindset:User-Centric Approach:Collaboration: Nice-to-Have Skills (Bonus Points): Partnership Development:SEO Digital Marketing:Affiliate Marketing Knowledge:Event Management: Why Join Us Be a part of a fast-growing platform that impacts millions of shoppers across India. Play a key role in driving community-driven growth and shaping the future of Desidime. Work with a passionate and innovative team that values collaboration, creativity, and user experience.

Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Requirements and skills Proven working experience as managing the team or other HR Executive People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Degree in Human Resources or related field Interested candidates can share your updated resume to my mail ID: kalaivaani.kalaivaani@teleperformancedibs.com

Dear Candidate, We are seeking an experienced and dynamic Human Resources Business Partner (HRBP) to join our team. Experience : 5+years Location: Pune Requirements Bachelor's degree in Human Resources, Business Administration, or a related field. Masters degree preferred. Minimum of 5 years of experience in a HR Business Partner role, preferably within a fast-paced and dynamic environment. Strong understanding of HR principles, practices, and regulations. Excellent communication and interpersonal skills with the ability to build effective relationships at all levels of the organization. Proven track record of influencing and partnering with senior leaders to drive organizational change. Demonstrated ability to think strategically and translate business needs into HR initiatives. Experience with implementing and leveraging HRIS and other emerging technologies to enhance HR processes and practices. Sharp business acumen, listening skills and problem solving skills are must. Prior experience of working with CXO level stakeholders would be a big advantage. Certifications such as SHRM-CP or PHR are a plus. Responsibilities The Business partner will work closely with Business Leaders to understand and resolve all people related matters for the work force with thorough understanding of Organization culture and Business Model . Comprehensive handholding and orientation shall be provided for the same. Once settled in the role, he/she will eventually act as a friend-philosopher and guide to Leaders on people matters. Orientation, awareness generation and educating engineers on expected behaviors about onsite travel, client management, timesheet compliance, Loop closure on open points / issues revealed through Employee touch time tracker Validation of feedback, concerns raised by engineers and suggesting corrective actions wherever applicable. Creating business friendly / balanced solutions for people issues related to travel to site and return from site, resignations, work permit salary negotiations Logically and patiently explaining, influencing and convincing engineers with unreasonable expectations Working closely with leaders to understand people related challenges faced by them and helping them handle people issues effectively. Analyzing the patterns of issues, transactions and crafting strategies to address the route cause of issues. Conceptualizing and implementing communication forums across the levels to ensure free flow of information, opinions, and views Collaborate with business leaders to understand their strategic objectives and translate them into actionable HR initiatives. Serve as a trusted advisor to management on a wide range of HR topics including performance management, employee relations, talent acquisition, and organizational development. Proactively identify HR issues and provide innovative solutions to address them in alignment with business goals. Lead the implementation of HR programs and policies within the business unit, ensuring compliance with relevant laws and regulations. Conduct regular assessments of HR processes and practices and recommend improvements to enhance efficiency and effectiveness. Drive employee engagement initiatives and foster a positive work culture within the business unit. Partner with the HR team to develop and deliver training programs to build managerial and leadership capabilities within the business unit. Stay updated on emerging technologies in HR and assess their potential application within the organization to improve HR service delivery and employee experience. Act as a change agent by facilitating organizational change initiatives and ensuring effective communication and stakeholder engagement throughout the process. Regards, Sneha Phutane

Role not for you, but know the perfect person for itRefer a friend, and make Rs 10K if successfully placed :) Refer Earn! Position Summary: As the Performance Marketing Manager, you will spearhead our performance marketing initiatives, ensuring all campaigns meet ROI targets while staying aligned with the brand s identity. You will play a key role in conversion rate optimization, SEO strategies, and crafting creative ad strategies to drive acquisition and retention. This role is perfect for someone who thrives on data, innovation, and results. Key Responsibilities: Performance Marketing Plan, execute, and optimize paid campaigns across platforms (Meta, Google Ads). Monitor and analyze KPIs to ensure campaigns meet or exceed ROI targets. Conduct A/B testing on ads, landing pages, and funnels to drive performance improvements. Develop strategies for scaling ad campaigns efficiently. Conversion Rate Optimization (CRO) Analyze website and landing page performance using tools like Google Analytics, Hotjar, or similar. Create and implement A/B and multivariate tests to improve conversion rates. Work closely with the design and development teams to optimize the user experience. Scout and integrate tools that help cross-sell, upsell and feed back into the marketing loop. Creative Ad Strategy Collaborate with designers and content creators to develop compelling ad creatives and copy. Stay ahead of industry trends to incorporate new ideas into ad campaigns. Ensure ad creatives are optimized for all stages of the funnel. Email, WhatsApp, and Retention Marketing Develop and execute email and WhatsApp marketing campaigns to drive engagement, retention, and repeat purchases. Create and optimize automated workflows, such as welcome series, cart abandonment, and post-purchase sequences. Leverage segmentation and personalization to enhance customer experiences and drive higher engagement rates. Monitor key metrics like open rates, click-through rates, and customer lifetime value (CLV) to measure the effectiveness of retention strategies. Collaborate with the customer support and product teams to implement feedback loops that improve retention and loyalty. Analytics Reporting Use analytics tools (Google Analytics, Facebook Ads Manager, etc.) to provide regular reports on campaign performance. Deliver actionable insights and recommendations for improvement. Experience Required: 2+ years in performance marketing with experience in CRO, SEO, and ad creative strategy

Job Description Plan, execute and implement the Internal Communication and Employee Engagement programs to meet the strategic goals that integrate with company's objectives. Support various internal stakeholders such as Recruitment, HR Operations, Payroll, L&D, cross-functional collaboration teams, and Management Team with communication and design requirements. Design, implement and conduct the service line orientation programmed for new joiners. Handling Employee Communication by organizing Focus Group sessions, Meet the Leader sessions, develop action plan and ensure timely execution to address employee problems Facilitating creation of Fun Committees on the floor and driving periodic engagement activities Performance Management: Ensure all communications are brand compliant as per the organization's standards and guidelines Conceptualize, plan and execute company's employee engagement strategy to drive high-performing, engaging and passionate talent through initiatives by driving the Employee Engagement Survey, Employee events, Employee Recognition Programs (global/local) Drive internal social media platforms to elevate the visibility of key initiatives across India operations Administer Counselling/Performance Improvement Plans or any disciplinary proceeding in collaboration with Compliance team Prepare various reports as per the business requirements. What you should Offer: - HRBP experience with relevant department Should be well aware of Attrition, shrinkage, WFM etc. Experience in Event Management, particularly in planning and executing large events Utilize technology and other new media to enhance communication effectiveness Expert in Microsoft Office Applications such as Publisher, Word, Excel, Live Meeting, PowerPoint, SharePoint A high level of energy, drive, enthusiasm, initiative, commitment, is required to enable you to work in a fast moving and challenging environment. Excellent communication and strong influencing skills. Confident pro-active individual who exhibits tact and patience when circumstances demand it. Strong interpersonal skills and good judgment with an approachable communication style. Must be comfortable with rotational Shifts We are looking for Associate & Senior Associate both.

We are looking for a content marketer to join our Growth and Marketing team. You will be a crucial part of the team as you will be responsible for a variety of content requirements and marketing activities. Key Responsibilities: 1. Develop and implement a compelling social media strategy to strengthen Tealfeed s presence across Instagram, LinkedIn, Facebook, and other platforms. 2. Create engaging content, copy, and captions tailored to each social media platform to drive engagement and brand awareness. 3. Design and execute targeted email marketing campaigns, including onboarding sequences, lead nurture sequences, and customer retention strategies. 4. Plan and write SEO-optimized blogs to boost our online visibility and attract more traffic to our platform. 5. Conduct keyword research and implement SEO best practices to ensure our content ranks high in search engine results. 6. Create and refine UI/UX product content to ensure clarity and user-friendliness for our platform users. 7. Monitor and analyze the performance of social media posts and email campaigns, providing insights and recommendations for improvement. 8. Collaborate with the marketing team to brainstorm and develop innovative content ideas and marketing strategies. Qualifications: 1. Pursuing or completed a degree in English Literature, Marketing, or a related field. 2. Excellent verbal and written communication skills. 3. Strong understanding of social media trends and best practices. 4. In-depth understanding of SEO writing and keyword research. 5. Comfortable using new tools and technologies. 6. Ability to create clear and user-friendly product content. 7. Previous experience in writing for SaaS brands is a plus

As a D2C Business Development Manager Key Responsibilities: Develop & execute D2C sales strategies across owned platforms, marketplaces, and social commerce channels. Identify and onboard strategic partnerships to boost brand visibility and revenue. Work closely with marketing teams to enhance customer acquisition through performance marketing, influencer collaborations, and CRM initiatives . Optimize the end-to-end customer journey for higher retention and lifetime value. Analyze sales data, consumer trends, and market insights to improve revenue and profitability. Collaborate with logistics and supply chain teams to ensure seamless order fulfillment. Manage and optimize D2C technology stack, including website, payment gateways, and customer service integrations. Requirements: 4+ years of experience in Business Development, Sales, or Growth in a D2C or e-commerce environment. Strong understanding of D2C platforms, digital marketing, and online sales strategies . Experience in performance marketing, social commerce, and influencer-driven sales is a plus. Data-driven approach with proficiency in analytics tools. Excellent negotiation, leadership, and communication skills. Why Join Us? Be part of a fast-growing D2C brand with immense growth potential. Competitive salary and performance-based incentives. A dynamic and innovative work culture that encourages creativity and ownership.

" The Position Organization Jubilant Ingrevia Limited Current Grade/ Level Manager- HR Location Corporate Office Noida Job Summary Handling the HRBP role for across Functions & Sales & Marketing and COE role for PMP. Serving as a trusted advisor and strategic partner to Head HR and function/ business heads.Assist in aligning HR strategies with organisational objectives. Assist HR lead on Increment & Manpower Budgeting. Provide expert guidance on all HR-related mattersand driving initiatives that enhance organisation effectiveness, optimise cost, bring higher employee engagement andbetter performance. Reports To (Position & Grade) M2-Director Matrix Reporting to (Position & Grade) - Direct Reports or Individual Contributor Role IC Role Independent Decision Making Yes Key Responsibilities as HRBP Employee Life cycle management: Manage the employee life cycle at Jubilant from Hire to Retire; On-board & induct the employees joining the business; Consult with line management and provide daily HR guidance; Resolve employee issues and address grievances Organisation Effectiveness: Review organisation structures, positions & employee movements, in order to provide efficiency and cost optimisation. Implementation of OE recommendations for business and functions. Talent Availability : Responsible for maintaining Talent availability, across all functions & businesses. S trengthen the IJP process, through employee education, better employee experience Employee Communication & Education: Communicate HR policies and procedures effectively to all levels of the organization. Translate complex HR policies and procedures into actionable insights for managers and employees. Stakeholder Management: Build strong relationships with stakeholders across the organization. Be the change agent by challenging the status quo and championing new initiatives to lead the cross functional strategic HR projects to improve organizational productivity & efficiency. Retention: To implement retention strategies to arrest attrition & execute action plans. Also engage in meaningful retention conversation. Operational Excellence : Implement process oriented approach across all HR process and enable data integrity & control in HRIS. Bring in efficiency across employee entry to exit processes. HR Analytics, Reporting & Review: Analysing and presenting data and reports at appropriate forums as per defined timelines; analyse trends and metrics with the HR department; prepare data required for the Strategic Planning Process

Hi We are hiring for Assistant Manager - HRBP Location : Chennai - On site only. Relevant Experience : 6+ year in HRBP role. Role & responsibilities : 6+ years of proven experience as an HR Business Partner or similar role. Collaborate with senior leadership to align HR strategies with overall business objectives and contribute to the organizations success.. Lead and support organizational change initiatives, helping employees adapt to new processes and technologies. Utilize HR analytics to identify trends and make data-driven recommendations for improving HR strategies and processes. Manage compensation and benefits programs, ensuring they are competitive and aligned with the organizations objectives. Foster a positive workplace culture that promotes employee engagement and satisfaction. Oversee training and development programs to enhance employee skills and competencies. Strong knowledge of HR principles, practices, and regulations. Excellent communication and interpersonal skills. Exceptional problem-solving and decision-making abilities Ability to build strong relationships and collaborate effectively across all levels of the organization. Demonstrated experience in change management and organizational development is a plus. Interested candidate serving notice / Early / Immediate joiners please share your updated CV on anand.rawal@agshealth.com

Role & responsibilities HR Operations |Employee Engagement |Joining Formalities |Employee Retention |Employee Grievances |Employee Welfare |Performance Management System |Employee Communication |Exit Formalities |Exit Process |Induction |Attendance Management |Human Resource Management |Excel |PowerPoint |Word |Outlook shift -day shift

Company Name :- ACT FIBERNET Job Title: Team Leader - Customer collection & Retention (TL-CCNR) Department: Customer Care/Retention Industry: Internet Service Provider (ISP) Location: Kharadi Reporting To: Retention Manager/Operations Manager HR SPOC : Himanshu Alane / 7887722231 Job Summary: 1. The Team Leader - Customer Care & Retention (TL-CCNR) is responsible for overseeing a team focused on customer retention efforts. This role aims to minimize churn, enhance customer satisfaction, and foster loyalty among the subscriber base. The position demands strategic thinking, strong leadership, and hands-on involvement in retention activities. 2. Customer Retention Strategies: Develop and implement retention strategies to reduce churn. Identify and address reasons for customer dissatisfaction or disconnection. Offer tailored solutions such as discounts, upgrades, or value-added services. 3. Customer Interaction: Handle escalations from team members and ensure customer concerns are resolved promptly. Build rapport with high-value customers to strengthen loyalty. 4. Data Analysis and Reporting: Monitor retention metrics (e.g., churn rate, NPS, ARPU). Analyze customer behavior to identify trends and improvement areas. 1 Present regular reports on team performance and customer retention activities. 5. Collaboration: Work closely with other departments (Sales, Marketing, Technical Support) to improve the customer experience. Provide feedback to product teams to enhance service offerings. 6. Compliance and Quality Assurance: Ensure adherence to company policies, processes, and regulatory standards. Maintain accurate customer records and communication logs. Qualifications and Skills: Education: Bachelors degree Experience: 3+ years of experience in customer reletation At least 1 year in a team leadership or supervisory role. Skills: Strong leadership and interpersonal skills. Excellent communication and negotiation abilities. Proficiency in CRM tools and customer analytics platforms. Problem-solving mindset with a customer-first attitude. Key Performance Indicators (KPIs): Reduction in churn rate. Increase in customer lifetime value (CLV). Improved Net Promoter Score (NPS). Achievement of team retention targets. Compensation: Competitive salary 2 Additional benefits, including medical insurance, and professional development programs

Female Candidate Prefarable Strategically target and secure new corporate clients within the designated region or market, contributing to business growth and market penetration. Consistently meet or exceed established sales and revenue targets, driving profitability and ensuring financial objectives are met. Build and sustain strong, long-term relationships with clients, customizing product presentations and pitches to align with their specific needs and business objectives. Ensure the timely collection of payments, maintaining a consistent cash flow and reducing outstanding receivables. Successfully achieve annual sales quotas through proactive new business acquisition and client retention strategies. Deliver impactful presentations to senior management teams, effectively communicating value propositions and business insights. Identify and map potential sectors for business expansion, leveraging insights to drive targeted sales efforts. Implement strategies to achieve the planned targets, adapting to market conditions and client feedback. Continuously develop and implement new ideas and approaches to drive sales growth and enhance market share. Regularly interact with clients to foster a committed, partnership-based relationship that ensures mutual success and satisfaction. Adhere to the company s sales processes and mechanisms, ensuring all activities are conducted with professionalism, integrity, and in alignment with corporate standards. Display an aggressive approach to converting leads into sales, with a focus on achieving and surpassing targets. Demonstrate proficiency in follow-ups, ensuring that potential clients are consistently engaged and moved through the sales funnel. Exhibit outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all client interactions.

Oversee daily operations of the gym, including opening and closing procedures, facility maintenance, and equipment management. Conduct regular staff meetings and performance reviews. Ensure a high level of customer service and member satisfaction. Address and resolve member concerns and complaints promptly. Develop and implement member retention strategies and programs. Work with the sales team to achieve membership growth and revenue targets. Ensure the gym is clean, safe, and well-maintained at all times. Stay current with fitness trends and incorporate new programs as appropriate.

Job Title: HRBP Job Location: Vadodara (onsite) Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) Website: https://www.collabera.com LinkedIn: https://www.linkedin.com/showcase/collaberagtc/ What youll do You’ll partner with business leaders to develop and execute HR strategies which are focused on talent management, organizational effectiveness, workforce planning, and employee engagement. The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. A strong solution focus and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions. Work on Strategic Projects in diverse areas of interest with intersections leading to innovation, cross-functional leverage and contextual applications to add/unlock/create value. Work closely with the managers on each case & Identifying training needs & recommending those to the Manager. Opportunity to design new HR processes/changes to HR processes in performance management, recruitment and rewards areas. What You’ll Need MBA with specialization in HRM Team Handling Experience Ability to work on multiple projects/assignments High on assertiveness and project management Detail orientation, ability to read and present numbers/data/trends Very good communication skills (verbal and written) Bonus Points If Multitasking - Juggle multiple projects and tasks simultaneously

LAPTOP, TWO WHEELER & DRIVING LICENSE MANDATORY. Eligibility Criteria: Candidates should be comfortable in fieldwork. Candidates should know the vernacular language. Roles and Responsibilities: Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience.

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Required Educational Qualification: Any Graduate Desired Experience: 1-3 years Job Objective: Objective of this role is to service paid clients (property owners) in order to resolve their queries, improve credibility, nurture relationships and assist them to find genuine buyers for their properties. The role is also responsible for account retention and renewal. Job Description: Maintaining relationships with existing / paid HNI clients of 99acres.com Assisting the assigned clients in finding genuine buyers for their properties Solving their posting related queries to ensure appropriate usage of advertisement inventory (paid digital campaigns) Managing large amounts of incoming/outbound calls Ensuring internal coordination with different stakeholders and teams including sales, design, product and operations for effective deliveries Achieving process SLAs and MIS report generation Required Skills: Excellent verbal and written communication skills Experience in client relationship role within voice processes Good convincing skills Flexibility with rotational shifts Why Join Us : This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast[1]paced environment and are ready to enhance their skills by learning something new. Being a part of Info Edge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).

***** PLS READ THE JOB POST BEFORE APPLYING.***** (This is NOT HRSS / HR Ops / Talent acquisition Role) Designation : Associate Director / Sr Manager_HRBP Location : Navi Mumbai (Airoli) **Shifts : 100% WFO - any 9 hours shift between 12 pm to 2.30 am as per business requirements ( Includes shift timing of 1 pm to 10 pm and 5.30 pm to 2.30 am) Salary: Max 16 lpa Job Description : Key Responsibilities: Manage the entire employee life cycle Partner with leaders to establish plans and deliver solutions in order to achieve strategic business initiatives and deliver results. This includes developing a people strategy that is focused on organizational effectiveness, workforce planning, talent and overall business performance Ensure the delivery of innovative organizational development solutions and cutting edge HR services across talent management, career development, performance management, leadership development, culture and conflict resolution Provide day-to-day performance management guidance which includes coaching, counseling, and disciplinary actions; manage and resolve employee relations issues; conduct effective, thorough and objective investigations Utilize a deep understanding of the talent within the assigned organization and actionable plans to develop and grow talent in line with our company needs Partner effectively with other cross-functional teams such as Diversity, L&D, Talent Management and Compensation on communications and best practices Act as a liaison between recruiting and business teams. Participate in interview processes for key hires Be an ambassador for IKS culture and values. Qualifications : Masters degree in Human Resources, Business Administration, Organizational Development or related field is a plus Role Prerequisites: Minimum 8 years of proven experience within HR Experience in Stakeholder Management, Employee Engagement, Performance Management, Attrition Analysis & Retention Management, Business partnering. Functional Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Able to work effectively and productively with internal stakeholders at all levels. Positive and proactive with minimal supervision Ability to work in a fast-moving environment. Good team player ***5 Days Work Week & weekends off***

We are seeking a dynamic and results-driven BDE to join our team. The ideal candidate will have a proven track record in sales, with experience meeting and exceeding monthly quotas. They should possess excellent relationship management skills, with a focus on nurturing and growing existing accounts. Experience in the Edtech sector, particularly in Cloud, AI, or Security technologies, is highly desirable. Key Responsibilities: Achieve and exceed monthly sales quotas, ranging from $15,000 to $20,000 USD Develop and maintain strong relationships with existing accounts, ensuring high levels of customer satisfaction and retention. Identify opportunities for upselling, cross-selling, and repeat sales within the existing customer base. Prospect and generate leads through various channels, including cold calling, email campaigns, and networking events. Conduct product demonstrations and presentations to prospective clients, effectively communicating the value proposition of our solutions. Collaborate with internal teams, including marketing and product development, to support sales initiatives and drive revenue growth. Requirements: Minimum 1 Year experience in US Outbound sales process Bachelor s degree in business administration, Marketing, or related field. Proven track record of success in meeting and exceeding sales targets, preferably in a B2B environment. Strong understanding of relationship management and customer retention strategies. Experience in selling Edtech solutions, with knowledge of Cloud, AI, or Security technologies preferred. Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and concise manner. Why Join NetCom Learning: Opportunity to work with industry-leading experts and cutting-edge technologies. Collaborative and inclusive work culture. Ongoing professional development and growth opportunities. If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.

Satguru Travels Job Title: Human Resources Business Partner Job Type: Full Time Location: Pune Job Summary: We are seeking a dynamic and results-oriented Human Resources Business Partner (HRBP) to join our team. In this role, you will partner with business leaders to align HR strategies with business objectives. With 2-3 years of experience, you will bring a solid foundation in HR practices and a passion for fostering a positive and productive work environment. Responsibilities: Business Partnership: Serve as a trusted advisor to assigned business units, providing guidance on HR-related matters. Develop and maintain strong relationships with managers and employees. Understand business strategies and translate them into effective HR initiatives. Employee Relations: Address and resolve employee relations issues, conducting thorough investigations when necessary. Provide guidance on performance management, disciplinary actions, and conflict resolution. Promote a positive and inclusive work environment. Performance Management: Support the implementation and execution of performance management processes. Coach managers on providing effective feedback and developing employee performance. Assist in the development of talent management and succession planning strategies. Talent Management: Assist with talent acquisition processes. Support onboarding processes. Identify training and development needs and facilitate appropriate programs. HR Compliance: Ensure compliance with all applicable labor laws and regulations. Maintain accurate employee records and HR data. Assist in the development and implementation of HR policies and procedures. Data Analysis: Analyze HR metrics to identify trends and provide recommendations for improvement. Provide reports to management on key HR metrics. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. 2-3 years of progressive HR experience, preferably as an HRBP or in a generalist role. Strong knowledge of HR principles, practices, and employment laws. Excellent communication, interpersonal, and problem-solving skills. Ability to build strong relationships and influence stakeholders. Proficiency in HRIS systems and Microsoft Office Suite. Ability to maintain confidential information. Preferred Qualifications: HR certification (e.g., SHRM-CP, PHR). Experience in Travel Industry preferred. Skills: Employee Relations Performance Management Talent Management HR Compliance Communication Problem-Solving Analytical skills. To Apply: Kindly mail your resume on nidhi.sharnagat@satgurutravel.com or contact +91 91757 60441