Management Level F About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK Role Summary The role is focused on the delivery of software solutions supporting the UKSS and USSS platforms, including their integration with internal and web facing systems, to support our growing portfolio of work. Working as part of wider delivery/project team you’ll play a leading role in shaping and directing solution developments, starting before project implementation begins and continuing this role through the life of the project. Your background should include experience of providing solution architectures within high volume ecommerce and/or highly transactional financial service enterprises. This is an exciting and challenging role, helping to mature and develop the solution architecture practice whilst supporting a growing global business Core Duties/Responsibilities The Staff Solution Architect will: Design and communicate solution architectures, helping support global delivery teams in the design and development of integrated reusable solutionsProduce architecture designs that adhere to standard, strategies and practices (including security)Present design proposals to and gain agreement from the global architecture review boardMaintain and support core platform frameworks and guardrails ensuring changes and modifications support the global business and remain compatible with existing integrationsConsider organisation process and service changes in addition to technology solutionsBalance solutions using time and cost as factors whilst identifying and mitigating technical risksEngage with a variety of stakeholders at varying levels to ensure that all aspects of the solution are fully considered and agreedWork on multiple projects at various stages of delivery Skills, Knowledge & Experience The successful candidate will demonstrate the following experience skills and behaviours: Capable of creating a compelling and accurate design that considers all stakeholdersExperience understanding and interpreting business processes finding the right technology fitExperience in building good relationships across the technology team and within the wider businessAbility to identify, escalate and manage risks, issues and actionsDriven to update your skills, awareness and understanding of developments in the wider commercial world and capable of bringing relevant ideas to the tableAwareness and knowledge of architecture frameworks such as TOGAF, ArchiMate, C4, UML, SysMLA keen interest in technology and emerging trendsKnowledge of and experience in using Object Orientated Analysis and Design and the Unified Modelling LanguageExperience of working within a software delivery lifecycle as part of multiple project teamsExperience in the financial sector preferred but not essentialKnowledge of/experience in ITIL (Information Technology Infrastructure Library)Awareness of IT Data Security standardsExperience in SQL Server and high level database designKnowledge of/experience in enterprise development technologies and tools Key Behaviours/Skills Emotional intelligence and empathyMotivation, enthusiasm and optimismCollaboration, teamwork and cooperationActive listening and observationContinuous learningLanguage, communication (including technical document writing)Creative thinkingResilience, perseverance and patienceOwnership and dependabilityCritical thinkingTime managementDecision-making Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: Business related certification expense reimbursementComprehensive Medical Assurance coverage for dependents & ParentsCab transport for staff working in UK & US shiftAccidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Management Level F Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role overview Role involves a mixture of implementation/installation and operational support for the network estate and Data Centres, working with multi-vendor technologies, including switches (IOS and NX-OS, Junos), routers (ASRs and ISRs) and firewalls (ASA-X, Juniper and Checkpoint UTM SPLAT). This role requires oncall duty between 5 to 7 weeks a year. Key Skills Candidate must demonstrate experience with Public Cloud networking – AWS and Azure Cloud Connectivity Cloud firewall Market place 3rd party SDx modules Candidate must demonstrate experience with network automation Terraform Ansible Experience with Cisco Technologies (Routing, switching, VPN) Cisco Routers Cisco Firewall Security Cisco Switches Virtual Private Network (VPN) - site to site and remote-access VPN’s Wireless Network Good understanding of different WAN technologies – traditional MPLS-like and SD-WAN Experience with Juniper Technologies: Firewalls Routers Switches Wireless Network Experience with Fortinet Technologies: Firewalls Routers Switches Wireless Network Candidate must demonstrate Infrastructure as code – Automation in the network stack Experience with load-balancing technologies: F5 KEMP Experience with DNS platforms Can-do attitude and willingness to learn new technologies Desirable Minimum 10 years of experience in Network field working, demonstrated hands-on product and technology skills in several above-mentioned areas strong practical knowledge of Security platforms and technologies, and strong practical knowledge of troubleshooting Routing and Switching protocols BGP, EIGRP, OSPF and STP HSRP, TCP/IP, IPSEC protocols strong analytical, problem-solving and organizational skills strong written and verbal communication skills Certifications CCNP certification ITIL v3 certified – Foundation or Advanced Graduate Degree B.Sc. or equivalent F5 Certified – nice to have Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Management Level I Position: Restricted Securities specialist - Company Desk Location: India Reports to: Team leader Effective Date: June 2021 PURPOSE OF POSITION Ensure the prompt and accurate handling of requests from on behalf of our clients, as a service to high level executives and/or shareholders. Act as a liaison between the ASTManagement/Relationship Managers and clients ensuring the daily review and completion daily work assigned. ESSENTIAL DUTIES & RESPONSIBILITIES Review and action incoming instructions from shareholders, clients and internal business partners for transaction processing in accordance with AST guidleines. Ensure adherence to Service Level Agreements (SLAs), departmental and regulatory turnaround times (as applicable) of all items submitted for processing. Review instructions from client (via legal counsel) and execute in accordance with Securities, Exchange Commission and Stock Transfer Agency guidelines. This includes data entry into the processing platform of debits, credits, account maintenance transactions, account adjustments, internal and external communiciations Ensure incoming work is properly processed on a daily basis Back-up other processing areas as needed, for example processing of items received from the Depository Trust Company (DTC) group, including DWACs (Deposit/Withdrawal at Custodian) Other duties as assigned WORK ENVIRONMENT AND PHYSICAL DEMANDS Essential functions are typically performed in an office setting Ability to safely and successfully perform the essential job functions Ability to maintain regular, punctual attendance consistent with AST policy standards Noise level is medium Able to endure prolonged seating/standing associated with the performance of essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions POSITION REQUIREMENTS Associate Degree or 3 – 5 years of transfer agent experience Strong communication & organizational skills Attention to detail Intermediate proficiency in the Microsoft Office suite PREFERRED Working knowledge of SEC regulations for stock transfer. STA guidelines for Restricted Stock Processes. REVIEWED BY Employee _____________________________________________________Date_____________________ Manager _________________________________________________Date_____________________ We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Management Level G Business Division: EQRS Shared Services Business Function / Department: Reporting, BI Services Job Title: Reporting Analyst/ Power BI Analyst/Developer (SME) Reporting to (Job Title): Head of Data and Reporting Services Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Role overview The objective of the role is to contribute towards the setup of a newly centralised Reporting and Business Intelligence (BI) team withing Retirement solutions (SS) Share Services. The role is required to work collaboratively with the RS stakeholders to develop new more automated and insightful reporting processes, using tools such as SQL, Power BI and Fabric. Gather business requirements in BI context and design BI solutions, and data models to transform complex raw data into meaningful interactive insights. Develop and maintain dashboards and interactive visual reports using Power BI, including performing DAX queries, Power Query and functions in Power BI App and Service. Work directly with stakeholders team members in the UK and India and built strong trusting relationships to ensure requirements are understood and collaborative solution delivery is achieved. Develop new data access processes, ETL and Storage processes including cloud based, with connection to Power BI. Writing and developing SQL scripts from scratch and working with complex SQL databases. Develop new Microsoft Fabric solution to drive data and reporting. Work with complex excel tools, spreadsheets and functions. Analyse and cleanse source system data to ensure it’s accurate, consistent and reportable. Work on multiple complex projects simultaneously, ensuring all work is planned, documented and delivered to high standard on time. Design detailed project/develop plans and capture in core tools such as Jira day to day. Document process, models, designs, and solutions. Drive business and client decision marking through standardisation and optimisation of all internal and client reports. Skill requirement Hard skills include strong knowledge and experience with: Strong communication skills in English at fluent business level is essential. Extensive experience designing, building and maintaining Power BI dashboards (Desktop App & Service), including DAX and Power Query. Strong experience SQL script writing and database management. Strong Microsoft Excel Experience. Experience with Microsoft Fabric advantageous. Good knowledge of testing approaches/methods, and experience of devising and running testing procedures We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level H Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. JOB SUMMARY (what’s your elevator speech for the value this role provides) The RM Associate role is an entry level role within Issuer and Investor Services. The primary purpose of the role is to assist Relationship Managers with non-customer-facing tasks in service of client (issuer) requests. Tasks such as setting up dividends, researching items in various EQ systems, setting up proxy ship out memos, coordinate with share proof, review Excel file, and approve release of the dividend file. Also remove lockup legends, generate duplicate statements for clients. Additional tasks include researching, data entry and maintenance of tax information required for the return of capital. Will also distribute and collect authorized signer and authorized wire initiators/requestors with issuers via email, and record the records in the system. Familiarity with Unity system and some basic workflow processing components of Sirius is required. Will also likely access additional systems or applications including accounts receivable/Workday. Process lockup legend removals. Generate repeatable reports for issuers on a regular cadence and ad hoc as requested from Sirius and user portals. Essential Functions (4-6 specific functions) PERCENT (%) (typically > 20%) Enable client satisfaction and retention through prompt, thorough and accurate response and resolution to client issues and inquiries. 55% Ensure regulatory compliance within client portfolios through the distribution and return receipt of required government forms, documents and authorizations. 10% Expand revenue opportunities through taking rote administrative tasks from RMs to do freeing them to upsell and crossell. 20% Record all work in systems for quick retrieval and use by many other functional groups through learning client portfolios, building internal and external relationships and mentoring with an experienced Relationship Manager. 15% SCOPE OF JOB RM Associate will be aligned with a team of Relationship Managers once fully onboarded. Each Relationship Manager’s assigned client portfolio will vary in terms of the number and types of clients in the portfolio as well as revenue size. Client portfolios are tiered based on a variety of factors, including client market cap, current revenue volume to EQ, future potential revenue volume, and the number of shareholders served. Will need to be able to interpret requests from RMs and their RD managers and communicate back in a collaborative and timely manner. Will take direction from the U.S.-based Relationship Directors and RMs, but will be managed in day to day tasks and administratively by local Site Director. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G About EQ, Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Summary: Scope and develop effective learning solutions to deliver in accordance with Group L&D requirements. Evaluate the impact of solutions against agreed outcomes which may include new starter training, refreshers, upskill sessions, product or systems training and telephony soft skills to support EQ’s people across all job levels to develop skills required for their role. Support learners with additional coaching to fully embed training received L&D Specialists continually look to improve current offering, recommend modifications, ensuring material is current. A requirement to support peers, collaborate with key stakeholders across the organisation and assist/lead business projects Training is delivered in a variety of methods: self-serve, live, virtual, etc. supporting the overarching business strategy Job Responsibilities: Knowledge of own discipline (e.g. instructional design and ability to effectively deliver sessions) basic knowledge of related disciplines to demonstrate credibility with learners and stakeholders Research and develop learning solutions to support EQ’s people development needs, ensure people are appropriately trained, coached, and motivated so individual and collective performances meet current and future standards Understand EQ’s business products/services to support various teams with training requirements Support organisational changes within the business by providing training support Work with subject matter experts to obtain knowledge, ensure appropriate transfer of learning Consult and liaise with EQ’s managers when required to identify training needs to maximise customer/client satisfaction internally and externally Work independently with minimal guidance to design/build written and visual training material using agreed methodology and deliver scheduled and ad-hoc training in accordance with business and regulatory requirements Be an advocate for all compulsory online training that the business must implement, develop and monitor Ensure training materials are accurate, complete regular updates, secure any required approval or sign-off, maintain training records/digital content Undertake regular Training Needs Analysis (TNA) to identify training gaps Review evaluation feedback to identify training and knowledge gaps Conduct continuous evaluation of solutions to ensure fit for purpose and value add is clear Take ownership, solve any risks or problems identified Produce relevant, timely, useful management information, including Key Performance Indicator data when required Qualification / skills required: Reliable and flexible, ability to interact with a diverse team Respecting people as individuals, valuing diversity, inclusivity and different paces of learning Ability to take initiative, work independently with minimal supervision Demonstrate patience, empathy, compassion, remain calm and professional in difficult situations, able to relate to others emotional needs Be a role model, live by EQ’s values: Trusted, Commercial, Improve, Collaborate Provide prompt feedback for positive / negative performance Make timely and independent decisions while working in a fast-paced results-driven environment Manage multiple priorities, small-medium projects simultaneously with excellent problem solving / decision-making skills Excellent verbal, written, listening and interpersonal communication skills Strong classroom presence, dynamic facilitation style Effectively read, write and speak English Successfully use technology to develop and deliver content, learn new systems applicable to training, facilitate virtual or in person settings Intermediate Microsoft Office knowledge Travel may be required Benefits: As a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level F Job Description Job Role Reward Manager Location India / Hybrid Reporting to Reward Director Business Unit Reward / HR Level Job Level F Date March 2025 Brief Job Summary Reporting to the Reward Director, the purpose of this role is to drive and deliver a commercial, customer focused, pro-active and solutions focused specialist reward service to the business and colleagues. The Reward Manager is responsible for identifying, implementing and maintaining reward structures to support the strategic direction of the business. These activities and other project work have a global impact (Equiniti has colleagues located in the UK, USA, India, The Netherlands and South Africa). You will therefore be responsible for providing expert reward advice, support & data and ensuring relevant statutory compliance. Roles And Responsibilities Support the Reward Director in delivering Equiniti’s significant Reward agenda, its annual and standard remuneration processes (e.g. Salary Review and Bonus), ensuring they are delivered accurately and within required timeframes. To include the calculation, production and validation of supporting data and the provision of modelling and analysis to aid decision making. Continually manage the implementation and ongoing maintenance of the overall organisation design, encompassing job evaluation/benchmarking and grading structures. Support the Reward Director in designing, developing and implementing EQ’s Reward plan. Ensure accurate participation in salary surveys and explore appropriate new surveys for relevant usage. Oversee the administration and policy review of India Group Medical Insurance, Life Insurance, Personal Accident Insurance, OPD (Out-patient cover), by liaising with stakeholders including our insurance brokers. Working in collaboration with head of engagement, review existing benefits to ensure delivery against wellbeing strategy and recommend proposals to adjust as necessary. Oversee policy and administration of India Reward and Recognition by liaising with stakeholders, HR team. Oversee the preparation of the annual Gender pay report. Continually listening to colleagues and understanding impact of the reward plan for all colleagues. Ensure that colleagues are treated fairly and accurately in all our reward processes and that they are clear, easy to follow and well communicated. Leverage technology and look for ways to simplify our processes so the team can operate more efficiently (e.g. through Workday). Deliver knowledge on the market and competitor remuneration and advise accordingly. Lead on the planning and implementation of Reward programmes and projects. Maximise the application of compensation tools to support business initiatives/compensation strategies. Point of escalation of compensation and benefit related queries and calculations. Oversight of the administration and periodic reporting related to EQ’s all colleague LTIP. Assist the wider Global Reward team with projects, reporting and analysis. Scan and keep abreast of emerging Reward trends and practices. Lead merger & integration analysis and due diligence. Oversight of EQs global recognition plans, ensuring value for money and employee outcomes Oversight of Reward related invoicing. Job Specifications Education Degree Educated HR/ Compensation related certification – e.g. CIPD/SHRM desirable Relevant Experience Experience of managing multiple reward programmes and projects, with significant budgetary management in a complex global environment. Functional Skills Behavioural Skills Knowledge And Skills Essential: Proven analytical experience; interpreting data and using information to inform business options and outcomes Sound knowledge of incentive structures, benefits, grading, pay structures, pensions, pay and related legislation. Experience with benchmarking (e.g. Global Grading / Hay methodology). Highly proficient in the use of Excel (able to build complex models). Excellent numerical and analytical skills and attention to detail, with the ability to interpret data, and to present, analyse and propose recommendations clearly. Desirable: Demonstrable project management skills. Broad knowledge of HR systems, and highly skilled in producing and analysing reports. Essential: Highly commercial, collaborative, engaging and credible, with the ability to communicate and influence at all levels. A demonstrable track record of building strong influential relationships, establishing yourself as a trusted partner and expert in Reward. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level I Business Division: EQ Retirement Solutions Business Function / Department: Professional Services Job Title: Pension Systems Configuration Analyst - Jnr Mode of Employment: 6 Months Internship & Permanent Employment Reporting to (Job Title): Pension Systems Configuration Team Leader Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for Pension Systems Configuration Analysts in a junior capacity to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client base. The team is responsible for the implementation of our Compendia and Administrator application to new clients both internal and external. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system. This is a great role if you are looking to gain experience in configuring and/or testing software platforms with opportunities for promotion after gaining experience on the job. Training and support will be given to help your development. Core Duties/Responsibilities The Pensions Systems Configuration Analyst is responsible for software configuration delivery to internal and external clients. Key aspects of the role are to: Undertake an analysis of pension’s requirements from an outline of user requirements or from a more detailed feasibility study. Configure, test, implement and maintain specific pension’s elements across the whole suite of the Pension Systems. Configuration elements include but are not limited to: Letter and document outputs Report outputs Web Self Service functionality for employer and scheme member users Pensioner payroll parameters Interface data ingestions and output Workflow processing Calculations configuration Continuously develop a professional, technical, and commercially aware approach to delivery of tasks. Undertake analysis on new pensions projects and/or enhancements to existing projects. Analyse changes and enhancements to client’s pensions schemes by taking a view of their impact on the software as installed for the client. Skills, Knowledge & Experience A basic understanding of UK pensions arrangements would be desirable but not essential as training will be provided. Technical/Software development aptitude & ability. Ability to understand basic data schema models Knowledge of PL/SQL scripts in either SQL or Oracle environment. Qualifications in either a financial services, mathematics or IT area Demonstrate commercial awareness & an understanding of process efficiency. Essential Qualities Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving. Demonstrate effective and probing appraisal of situations. To consult with relevant parties in resolving issues. Be self-motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively. Performance Measures Timely completion of own work / contribution to team workload Meeting targets for accuracy, quality, volume and agreed service levels Satisfactory resolution of queries Adherence to procedures and regulations Contribution to continuous improvement Ongoing development of own knowledge and skills Demonstrate willingness to contribute to team beyond own immediate tasks Quality of support given to colleagues Development of technical knowledge and skill Contribution to target achievement and team goals Successful delivery of task Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level I About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description As a Process Executive in a small team, you will be processing Payroll Control and Pension Reconciliations. Payroll Control involves processing payroll and tax controls, checking the correct amount of tax deducted from member’s pensions is reported to the UK government department, His Majesty’s Revenue and Customs (HMRC), and that EQ pay the correct amount of tax due. You will be responsible for sourcing and collating data into existing templates to support this. Pension Reconciliations involves reconciling money in EQ/client bank accounts with figures reported from EQ pension administration systems which is essential for EQ to meet regulatory and contractual requirements. Working in a small team, you will be responsible for sourcing and collating data to produce pension reconciliation reports in existing templates, by specific deadlines, identifying and raising any mismatches that need correction. The reports are then shared internally with other teams in Retirement Solutions and shared externally with clients. Core duties and responsibilities: The successful candidate will be responsible for: Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills Strong organisational and multi-tasking skills to manage workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and a basic understanding of formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience of working in an operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Core Values & Behaviours: Acts with integrity and high personal standards in dealings with others Treats others with respect, openness, honesty and fairness (empathy) Consistently demonstrates the EQ values, even under pressure. Positive, enthusiastic and supportive of others Promotes teamwork and works effectively with others to achieve own and wider business goals Is receptive, flexible and resilient Continuously learns and improves from experience and shares this with others Effective use of own time and commits to realistic deadlines. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC You should have the right to work locally and without restriction in the country where the job, for which you are applying, is based. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level F Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. Business Function Group Procurement is an important and integral function within the wider Finance Team, ensuring the efficient and cost-effective purchasing of goods and services required for EQ to operate.EQ spend c.£200m per annum within excess of 1500 suppliers. The procurement team consists of c.14 FTE located in the UK, USA and India. Business insight, analysing opportunities and risk and formulating strategies to drive performance, are vital components of the function. As too is having appropriate, relevant and succinct process to meet stakeholders demands and expectations, whilst appropriately managing supply chain risk (and regulatory requirements) is a key role of procurement. Role Summary Reporting to the Category & Strategic Sourcing Manager – Non IT Categories, this role will include ensuring effective procurement support in the management of the Non-IT categories. (£110m of annual spend across subcategories) The role will include the development of effective long, medium, and short-term sourcing strategies, the management of tenders, negotiating agreements and awarding contracts. The role holder will be an expert in their category areas, understanding market developments and changes and how these could impact EQ, evolving strategies accordingly to ensure the best outcome for the business. Developing strong working relationships with all members of the Procurement Team and being flexible in approach and tasks required for the betterment of the team and its desired outcomes is a key aspect of this role. Proactiveness, self-drive, determination, and a positive attitude and behaviours are requirement of this role, as is a target orientated individual. Additionally,the successful candidate will have a central role in transforming EQ’s procurement function through the design and implementation of improved procurement processes, systems and performance management. This will result in generating cost savings, improved governance and control and improved supplier performance. Core Duties/Responsibilities The successful candidate will be responsible for the following: Analyzing data or insights to determine industry and trends regarding the product, services and category areas Contributing to a strategic long-term plan for the development of the category The development and execution of supplier strategies (short, medium, and long-term), aligned with business and functional objectives and targets. Generating and issuing tenders, Negotiating agreements and awarding contracts typically worth £50k p.a. or above (or any high-risk contracts). Developing and maintaining a pipeline (including contract renewals and new initiatives) to forecast commercial changes (savings and increases) for your category over a 0-24month period. Ensure appropriate steps are taken in onboarding suppliers in line with EQ’s polices Work collaboratively and as one Team with Supplier Relationship & Risk Management as part of the Supplier cycle (i.e., comprehensive hand offs for key suppliers to the Team to ensure appropriate and effective ongoing contract and relationship management) Act as Procurement Business Partner to an allocated area of the business representing all of Procurement’s services. Understand the allocated business’ strategic direction, priorities and resulting procurement needs by being integrated into their business. Ensure these needs are understood by the wider Procurement Team and are addressed by the appropriate individual. Establish and maintain strong business relationships across the EQ organization, to ensure effective relationships to allow the role holder to effective. Skills, Knowledge & Experience The successful candidate will demonstrate the following experience, skills and behaviors: Proactiveness, self-drive, determination, and a positivity Team player, with the capability to lead and motivate peers across the organisation A track record of achieving targets and results Over 9 years’ experience in procurement Strong grounding in strategic sourcing processes and practices Excellent interpersonal skills, with the capability to “sell” procurement and understand and win over sceptical stakeholders Extensive cross-sector industry experience, potentially including financial services background. Deep and wide understanding of procurement processes and systems, with a record of successful operational implementation of strategic sourcing practices in complex organisations Strong analytic skills, comfortable using fact-based analysis to support business decision making Capacity to engage with strategic issues and work alongside stakeholders to develop pragmatic plans of action which are aligned with their business needs Ideally degree educated & with professional procurement qualification (e.g. MCIPS) We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

An Analyst is mainly responsible for the review, collation and verification of information that is publicly available, provided by the customer or sourced from a third-party. Performing customer/relationship Due Diligence analysis consists of performing research and news-screening on shareholding structures, directors and business activities of companies, located all over the world. Once this information has been gathered, a Sanctions, Political Exposure and Adverse Media check on the company and related parties can be performed. A consolidated report will be compiled based on the specific policies and procedures of a client, which contains information that was found during the analysis, the findings from any checks that have been performed and an overall risk-profile recommendation. Internal Equiniti KYC Solutions relationships: (Senior) Analysts, Lead and Manager Quality Team External relationships: Occasional client Relationship Bankers, client AML-Officers, other client personnel Occasional indirect and direct interaction with clients' customers Business Functions: Equiniti KYC Solutions aims to deliver and delight our clients with faster, smarter, complete and cost-effective client due diligence services. Ensure compliance data, checks and supporting evidence is in accordance with the workflow-embedded and process-manual rules and requirements. Ensure customer-sourced documentation and information and 3rd-party sourced documents and information are legible, accurate and consistent. Meet the request turnaround times and standards as defined in the Service Level Agreements Core Duties and Responsibilities: Successful candidate will be responsible for the following duties Performing customer / relationship Due Diligence, which consist of the following steps Perform research on shareholding structures, directors, business activities, etc. in public sources (Internet) Analyse the content of the data and documents retrieved during the research Perform screening on the companies and people found during the research based on name, address and date of birth, and ensure the right persons are being screened. Screening can consist of Sanctions, PEP and/or Adverse Media Archive the documents and findings in our system together with an overall risk recommendation. Discuss, explain and/or escalate exceptions to the rules, uncertain information or screening outcomes with a more senior Analyst; Prepare case analysis for the Lead and Managing Analysts that forms the foundation for challenging the case outcome with solid arguments; Monitor progress of own deliverables; Work closely with the Lead and Managing Analyst and give input to drive, control and prioritize various analyses; Provide input to the Quality Team to ensure all exceptions are identified and reported in the process manuals; Attend and engage during the periodic QA reviews; Obtain and maintain thorough knowledge and insight into the assigned portfolio of market(s), client / relationship group, sector, country and regional areas; Understand the regulations and procedures of processes and remain informed about the updates. Skills, Attributes and Behaviour: Successful candidate should demonstrate the following skills and behaviour Interest in and basic knowledge and understanding of financial markets, KYC, Corporate structures and legal entities Competency with PCs and common operating systems, office productivity systems, browsers and Internet search Academic, or an equivalent level, degree. Preferably in a field related to economics, finance, law, audit or compliance, but applicants with alternative backgrounds are also strongly encouraged to apply. Due to the international working environment, excellent English language skills are a strict requirement. Any additional (global business) languages are a big advantage. Should have good oral and written communication within the organisation Able to articulate position and influence internal teams Promotes and motivates team spirit, supports team cohesion and is ready to help Analyses complex and resolves contra-dictionary problems within the context of the work assigned Remains at one point of view or plan of action in the communication with team-mates and people across the organisation Is comfortable and efficient in following a predefined process; but is also able to provide feedback on suggested process improvements Accurate and complete in all case review and filing We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G Company Overview : Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Location - Electronic City - Phase 2, Bangalore Exp : 3+ Years Mode of Work : Hybrid (3 Days per week from office) Work Timings : UK Hours (Between 1:30 PM IST to 10:30 PM IST) post daylight savings (Between 12:30 PM IST to 9:30 PM IST) Role Summary The Engineer role is a key individual contributor role within the team. With some domain knowledge, they are involved in the full lifecycle of features, often working with other engineers to deliver. They ensure continuous improvement, understand the department strategies and provide some input to some practices, toolkits and processes. Professional Responsibilities - SFIA Responsibility Level: 2 - Assist Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans Technical Responsibilities - SFIA Skill: Programming/software development PROG at Level 3 Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result. Monitors and reports on progress. Identifies issues related to software development activities. Proposes practical solutions to resolve issues. Collaborates in reviews of work with others as appropriate. Professional Skills And Qualities Agile Methodologies - Scrum Efficiency improvement Configuration management Release readiness Documentation / technical writing Process, data, system engineering Personal Skills And Qualities Emotional intelligence and empathy Motivation, enthusiasm and optimism Collaboration, teamwork and cooperation Active listening and observation Continuous learning Language and communication Creative thinking Technical Experience At Intermediate Level Full Stack development preferred with a focus on backend. Java, Spring, Oracle, RHEL Linux BDD, TDD, Cucumber Jira, Confluence, Git (BitBucket) REST Services Good understanding on any of Front End tech specs including HTML, CSS, Java Script, Angular, typescript, node.js and others. Database Design Responsive web design Dependency Injection Data access and persistence ORM frameworks Unit and integration testing Modern patterns and practices Web accessibility standards Web security principles SAST and DAST tools Content Management Systems Message queuing systems Application architecture Containers Micro Services Source code control Awareness of Continuous Integration, Continuous Deployment, build pipelines SQL, PL/SQL, C OAuth, Identity Server, Azure Cloud Platform, Amazon Web Services Benefits : Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role As a Transition Lead, you will play a pivotal role in managing and executing transition activities within the organization. This includes coordinating and overseeing the successful implementation of changes, ensuring minimal disruptions to ongoing operations. The ideal candidate must have strong leadership qualities, excellent project management skills, and a proven record of accomplishment of successfully guiding teams through transitions. This role is crucial during mergers and acquisitions, outsourcing arrangements, process re-engineering, technology implementations, and other business changes. Business Function EQ India team works closely with the EQ Group functions across UK and US to provide operational support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India - based out of Chennai and Bangalore. Core Duties And Responsibilities Project Planning, Management and Strategy: Develop a comprehensive transition plan, outlining the scope, objectives, timeline, resources, and risks involved in the transition process. Collaborate with relevant stakeholders, including senior management, project teams, and subject matter experts, to gather requirements and align on the transition strategy. Lead and manage transition projects from initiation to completion, ensuring adherence to timelines and budget constraints. Risk Management: Identify potential risks and challenges associated with the transition and develop mitigation strategies to address them. Regularly monitor the progress of the transition, and proactively resolve issues to ensure a smooth transition. Stakeholder Engagement: Communicate effectively with all stakeholders, keeping them informed about the progress, changes, and impacts of the transition. Communicate project updates, milestones, and outcomes to stakeholders at various levels. Engage with internal and external stakeholders to gather requirements, address concerns, and ensure alignment with organizational goals. Address concerns and queries from stakeholders in a timely and professional manner. Resource Coordination: Allocate resources effectively to ensure that the transition tasks are completed within the defined timeline. Collaborate with various teams and departments to secure necessary resources and support for the transition process. Change Management: Develop and implement change management plans to help employees and teams adapt to the new processes or systems during the transition. Provide training and support to employees to facilitate a smooth transition. Performance Measurement: Define key performance indicators (KPIs) to evaluate the success of the transition process. Monitor and report on KPIs to measure the effectiveness of the transition and identify areas for improvement. Documentation and Reporting: Maintain detailed documentation of the transition plan, progress, and outcomes. Provide regular status reports to stakeholders and management, highlighting achievements and challenges. Quality Assurance: Monitor and evaluate the effectiveness of transition activities, identifying areas for improvement and implementing corrective actions. Ensure compliance with organizational policies and industry standards. Continuous Improvement: Identify lessons learned from the transition process and incorporate feedback into future transition projects. Continuously improve transition methodologies and best practices. Competencies And Experience The candidate should demonstrate the following experience, skills and behaviours: Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is a plus. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK). Comprehensive Medical Assurance cover. Two-way cab transport for staff working in UK & US shift. Maternity leave of 6 months full pay, 10days paid paternity leave. Accidental & Life cover 3 times of concerned CTC. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level F Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary Senior OpEx Coach will play a key role in driving a culture of continuous improvement within EQ Shareholder Services, ensuring high-quality customer outcomes. This role focuses on coaching team leaders and managers post-training, helping them implement OpEx tools to optimize resources, eliminate waste, and achieve measurable commercial benefits. With a strong data-driven approach, the coach will use analytical skills and models like GROW Coaching to identify root causes, prioritize improvements, and sustain change. A customer-focused mindset is essential, ensuring all improvements create real value. As part of a global team, this role supports a well-managed, high-performance environment that fosters service excellence. Core Duties/Responsibilities: To promote and embed OpEx tools and techniques to foster a culture of service excellence and continuous improvement. Through coaching, we support Leads and Managers in adopting and optimizing OpEx, providing regular feedback to drive sustainable change. We document best practices, tools, and processes, using data-driven solutions to enhance team-based problem-solving. By leveraging performance data, we identify opportunities, implement interventions, and ensure long-term benefits are realized. Detail the day-to-day responsibilities and key outputs of the role starting with the most important/most frequent To coach and mentor team leaders and managers to enhance client and customer experiences, eliminate waste, and remove failure demand. Through 1:1 and group coaching, we guide them in applying OpEx tools, supporting their journey to Institute of Leadership accreditation. To develop best practices in daily huddles and visual management, providing regular feedback to sustain OpEx routines like structured weeks, capacity planning, skills matrices, and training plans. By training managers in time-tracking tools, we help optimize productivity and integrate data into capacity planning. To coach teams to identify waste, improve quality, and streamline processes, building a continuous improvement pipeline tracked through issues and opportunities logs. Additionally, we train leaders in problem-solving, facilitate workshops, and ensure action plans drive measurable improvements. Supporting Lead Coaches and the Head of OpEx, we contribute to collateral development and track progress in embedding OpEx ways of working Skills, Capabilities And Attributes Detail with bullet points (not in a table) the experience, capabilities, behaviours & skills/attributes (plus education or qualifications if critical to the role) that will be required to perform the role. Only list the key ones, should not be an exhaustive list The successful candidate will demonstrate the following experience, skills, and behaviours: Continuous Improvement accreditation/qualifications such as a Lean Six Sigma Green or Black Belt Patient, encouraging and empathetic, yet able to challenge coaches to step out of their comfort zones to learn and adopt new ways of working. You will be coaching to develop coaches competence & adoption. Persistence to work through coaches concerns and to overcome challenges. Developing data analysis skills and competence in the use of excel to analyse large data sets and present data graphically. You will be learning how to articulate quantifiable benefits, calculating time and cost savings. Opportunity to build skills in presenting and running training courses, with a view to running refresher training courses, face-to-face and virtually. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level I Equiniti Overview Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments. Our technology platforms are used by 70% of the FTSE 100, Government and other large corporates, particularly in banking, insurance and other financial services. We have 1,700 clients, make £160 billion worth of payments through our systems every year, hold records for 70 million shareholders, look after pension schemes for 8 million pension scheme members, and provide services which touch 28 million customers. Over a third of the UK population has dealt with Equiniti at some point during their lives. Equiniti is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do. We employ over 5,000 people in the UK, India, US and Netherlands. There are five internal business divisions which compromise the Equiniti business (EQ Boardroom & Invest, EQ Paymaster, EQ Digital, EQ US and AST), which are all supported by the Group Functions. Our strategy is aimed at driving pace and growth with a strong focus on further investment in our people and leadership. Equiniti’s journey to build and develop a captive offshore finance facility started in 2016, with a view to centralise the core transactional accounting. This resulted in the creation of a Finance Shared Services Centre (SSC) in Chennai which comprises the following teams: Record to Report (RTR), Procure to Pay (PTP), Master Data Management and Data Analysis (MDM), Order to Cash (OTC) and Financial Planning and Analysis (FP&A). The Finance SSC Team is one of the most engaged teams in the business per the last Gallup survey. In recent years the Finance SSC has extended its Global footprint to support geographies beyond UK, expanding the remit in operating areas to help sustain, and improve, the control environment for the Group. The Finance SSC has continued to successfully drive value-add and continuous improvement along the value chain by providing high quality services in specialised areas of External Financial Reporting and Internal Audit. All of this made possible by over 100 dedicated, articulate, and forward-thinking colleagues in the Finance SSC who play a pivotal role in our transformative journey. The most recent achievement of the team includes successfully implementing Workday in 2020 – the global finance, procurement and human capital management ERP which is now used globally by all of Equiniti’s businesses & employees. Overview The Accounts Payable Trainee apprentice will be responsible for supporting financial and accounting processes within the organization. This includes understanding and executing finance-related tasks such as coding of invoices, matching of Invoices, understanding duplication and supplier queries and the payments process. This apprenticeship offers a fantastic opportunity for individuals looking to gain hands-on experience and develop their skills in financial accounting and reporting within a professional environment. The candidate will receive guidance from senior finance team members while supporting the finance department’s day-to-day operations. Core Duties/Responsibilities The successful candidate will be responsible for the following: Coding of invoices that have been scanned in the system. Match invoices with Purchase Orders and/or receipts (2-way and 3-way matching). Support for preparing Supplier statement reconciliations. Gain knowledge of industry standards, accounting software, and best practices in financial management. Learning and Development - Actively participate in training sessions and professional development opportunities. Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested. Ensure that all working practices follow the Equiniti standard policies and procedures, including health & safety and equal opportunities. Training responsibilities: As part of the training the apprentice or trainee must: Work toward achieving the competencies set out in a training plan. Complete the training and assessment set out in the training plan. Update the training record and produce it when required. Regular performance reviews and feedback sessions will be provided to help the apprentice to develop their skills. Skills, Knowledge & Experience The successful candidate will demonstrate the following experience skills and behaviours: Education/Qualifications University Qualified in Finance & Accounts and or MBA in Finance. Skills Fundamental knowledge of accounting. Strong numerical and analytical skills. Ability to communicate effectively in English: written and spoken. Strong communication and interpersonal skills Ability to work well with people across the organisation. Knowledge in MS Office, particularly Excel will be an advantage. Personal Attributes: Motivated and eager to learn - A keen interest in pursuing a career in finance or accounting. Able to collaborate effectively with colleagues, contributing to a positive team dynamic. Have a problem-solving mindset. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G Role Specification – Equiniti India - Operations Title Team Leader Band Area Equiniti India - Operations Date Reports to Operations Manager Band Job Purpose To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Core Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards. Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required. Input in to the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences. Work alongside the US operational team to ensure communication and operations are aligned. Recognise and analyse trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or co-ordinating support from other parties to resolves matters and minimise the risk of re-occurrences. Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary. Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System. Support the team deliverable by undertaking a range of roles and tasks when required. Pursue personal development of skills and technical knowledge to adapt to the changing business environment. Suggested Performance Measures Successful completion of task and achievements of agreed service standards Effective use of resources Accuracy and volume of team’s work Development of knowledge, competence and skills of self and team Adherence to procedures, policies and Integrated Management System requirements Quality of recommendations for continuous improvement Effectiveness of change management and communication Effective communication with team stakeholders. Key Competencies Deliver quality to our customers. Drive to improve results and standards Working together Taking ownership and responsibility Leadership Technical proficiency Skills English Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning behind what is being said to ensure understanding and acceptance. English Written Communication: Produces clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter. Self / Work Organisation: Uses basic time management techniques to plan, manage and prioritise own work effectively, making most efficient use of the time available. Plans, co-ordinates and controls the work and resources of the team. Performance Review & Development: Objectively assess the performance of others in accordance with the process, assessing capabilities and potential. Give constructive feedback in order to identify individual’s development needs. Maintain consistency and fairness throughout the process. Change Management: Communicate and explain change effectively. Plan and implement changes gaining commitment and understanding, minimising disruption to our service. Organisational Awareness: Has a very good understanding of the Group’s overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Able to assess the impact of change on products, systems, processes and people. Develop and maintain relationships with key contact in all relevant areas. Environmental Awareness: Has a good understanding of the business environment in which Equiniti operates and of industry best practice. Has a good awareness of the likely impact of economic, political, social and regulatory change on Equiniti’s business and overall aims, including relevant IT industry developments. Maintain an understanding of competitor services and initiatives and how they may be turned to advantage. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Core duties and responsibilities: The successful candidate will be responsible for: Demonstrating and applying a technical understanding of the team’s SOPs, SOP detail and systems Demonstrating and applying a technical understanding of the team’s work priorities Creating a weekly team rota and assigning work to team members Monitoring work levels and adjusting accordingly throughout the day to meet process deadlines Monitoring team mailbox/es for emails that trigger processes or move processes to next step Ensuring both new recruits and experienced team members are appropriately trained Being a contact point for EQUK team managers and EQ projects to correspond with regarding matters that impact the team Working alongside the EQUK team to ensure best practices are shared and service standards are met Taking ownership of resolution of risks or issues identified ensuring the Team Leader is fully aware of any ongoing issues Objectively assessing the performance of the team in accordance with process, assessing capabilities and potential keeping the Team Leader informed Supporting the team deliverables by undertaking a range of roles and tasks when required Processing work daily in parallel with responsibilities detailed above Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs). Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation. Processing daily workload, keeping EQUK Team Managers and team members informed of progress throughout the day to ensure reporting and process deadlines are met Reconciling payments and client bank account records Identifying potential problems and risks associated with bulk transactions, reports and systems Liaising with other teams in Retirement Solutions when mismatches or technical issues occur Using multiple EQ pensions administration systems to access and retrieve banking data General housekeeping duties, for example filing emails, keeping shared folders tidy Skills, Capabilities & Attributes: A quick learner Able to work effectively as part of a team and on their own Effective at developing working relationships with colleagues outside the team Able to work to tight deadlines Excellent timely written and verbal communication skills. Explains or presents information to individuals or groups in a structured, clear, confident way which is understandable to those with or without knowledge of the subject matter. Explains the reasoning behind what is being said to ensure understanding and acceptance. Strong organisational and multi-tasking skills to manage own and team’s workload priorities effectively Good attention to detail as the role largely involves collating and inputting data Strong analytical and problem-solving skills Good math skills Experience using Microsoft Office and applications, Excel, Outlook, Teams and Snipping Tool Able to collate data and run macros in Microsoft Excel and understands formulas Able to use internet banking to access and retrieve bank statement data Able to work across multiple systems Able to work well under pressure and remain focused when the team are in peak activity Experience in an Accounts, Administration or operations environment (desirable but not essential) Awareness of Client Money Regulations (desirable but not essential) Awareness of UK Tax system (desirable but not essential) Knowledge or previous experience of a payroll or financial Services environment (desirable but not essential) Knowledge of UK RTI Tax reporting and knowledge of Irish and IOM Tax reporting (desirable but not essential) Experience of working in an operations environment (desirable but not essential) Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level I Business Unit : Chennai SSC Job Title : Apprentice – Record to Report Reporting to: Manager – Record to Report Date : 10th March 2025 Overview The Record to Report Trainee apprentice will be responsible for supporting financial and accounting processes within the organization. This includes understanding and executing finance-related tasks such as revenue and cost accounting, capital expenditure accounting, inter-company accounting, accrual and pre-payments. This apprenticeship offers a fantastic opportunity for individuals looking to gain hands-on experience and develop their skills in financial accounting and reporting within a professional environment. The candidate will receive guidance from senior finance team members while supporting the finance department’s day-to-day operations. Core Duties/Responsibilities The successful candidate will be responsible for the following: Assist in Financial Record-Keeping - help with the preparation and maintenance of financial records, ensuring accuracy and compliance with relevant accounting standards. Bank Reconciliation - assist with reconciling bank statements and ensuring all transactions are recorded accurately. Data Entry and Reporting - input financial data into accounting systems and ensure it is up-to-date and accurate. Gain knowledge of industry standards, accounting software, and best practices in financial management. Learning and Development - Actively participate in training sessions and professional development opportunities. Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested. Ensure that all working practices follow the Equiniti standard policies and procedures, including health & safety and equal opportunities. Training responsibilities: As part of the training the apprentice or trainee must: Work toward achieving the competencies set out in a training plan. Complete the training and assessment set out in the training plan. Update the training record and produce it when required. Regular performance reviews and feedback sessions will be provided to help the apprentice to develop their skills. Skills, Knowledge & Experience The successful candidate will demonstrate the following experience skills and behaviours: Education/Qualifications University Qualified in Finance & Accounts and or MBA in Finance. Skills Fundamental knowledge of accounting. Strong numerical and analytical skills. Ability to communicate effectively in English: written and spoken. Strong communication and interpersonal skills Ability to work well with people across the organisation. Knowledge in MS Office, particularly Excel will be an advantage. Personal Attributes: Motivated and eager to learn - A keen interest in pursuing a career in finance or accounting. Able to collaborate effectively with colleagues, contributing to a positive team dynamic. Have a problem-solving mindset. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level I Business Unit : Chennai SSC Job Title : Apprentice – Order to Cash Reporting to: Sr. Manager – Order to Cash Date : 5th March 2025 Overview The Order to Cash Trainee apprentice will be responsible for supporting financial and accounting processes within the organization. This includes understanding and executing finance-related tasks such as client billing and cash application. This apprenticeship offers a fantastic opportunity for individuals looking to gain hands-on experience and develop their skills in financial accounting and reporting within a professional environment. The candidate will receive guidance from senior finance team members while supporting the finance department’s day-to-day operations. Core Duties/Responsibilities The successful candidate will be responsible for the following: Assist in collection of all billing related information from business or contract, raise invoices and send to customers through various channels. Assist in handling generic mailbox, addressing billing and cash allocation related inquiries, provide clarification to collection team, and resolve billing issues with clients. Assist in timely allocation of cash received from client with relevant client invoice. Gain knowledge of industry standards, accounting software, and best practices in financial management. Learning and Development - Actively participate in training sessions and professional development opportunities. Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested. Ensure that all working practices follow the Equiniti standard policies and procedures, including health & safety and equal opportunities. Training responsibilities: As part of the training the apprentice or trainee must: Work toward achieving the competencies set out in a training plan. Complete the training and assessment set out in the training plan. Update the training record and produce it when required. Regular performance reviews and feedback sessions will be provided to help the apprentice to develop their skills. Skills, Knowledge & Experience The successful candidate will demonstrate the following experience skills and behaviours: Education/Qualifications University Qualified in Finance & Accounts and or MBA in Finance. Skills Fundamental knowledge of accounting. Strong numerical and analytical skills. Ability to communicate effectively in English: written and spoken. Strong communication and interpersonal skills Ability to work well with people across the organisation. Knowledge in MS Office, particularly Excel will be an advantage. Personal Attributes: Motivated and eager to learn - A keen interest in pursuing a career in finance or accounting. Able to collaborate effectively with colleagues, contributing to a positive team dynamic. Have a problem-solving mindset. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Title Subject Matter Expert This role involves taking responsibility of the Statutory, Secretarial & Compliance requirements for Equiniti. In addition to this, the role would involve supervising the day-to-day routine activities of the Function, Management of Audits including Transfer pricing Audits, Group Reporting on a regular basis. The role would require liaising with the wider teams in various areas of data collation. Core Duties And Responsibilities Successful candidate will be responsible for the following duties Day to Day administration of the Finance function. Analyze & Produce P&L reporting pack for Local & Group reporting Complete responsibility of Audit including Internal, Statutory Audit, Tax & Transfer pricing etc. Experience in Managing transfer pricing Audits would be an added advantage. Analyze & Review Internal Control Over Financial Reporting guidelines. In depth understanding of all Statutory & Secretarial Compliances Preparation of Financial statements, Analytical review of BS cum P&L items & reconciliation of Key /Non key items in Blackline. Central reconciliations of data as may be required from time to time. Assist finance during the yearly Budgeting exercise. Reviewing Payroll reconciliations monthly and suggest best practices wherever applicable Skills, Attributes, And Behaviors Successful candidate should demonstrate the following skills Qualified / Semi Qualified Chartered accountants / CWA / MBA 8+ years experience in related field would be an added advantage Advanced knowledge in MS Excel Acts with integrity and high personal standards in dealings with others. Treats others with respect, openness, honesty and fairness (empathy). Accepts responsibility rather than apportioning blame. Creates the right blend of support and challenge – for self and others. Maintains the organization’s reputation for high standards of business conduct. Adds values and builds true partnerships. Effectively manages expectations to achieve a positive outcome. Takes personal responsibility for the performance of the Client relationships. Makes a strong positive impact and professional impression. Builds effective networks (internally and externally). Effectively communicates with Clients and key stakeholders. Pro-actively manages all stakeholders throughout contract renewal and tender processes. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK). Comprehensive Medical Assurance cover. Two-way cab transport for staff working in UK & US shift. Maternity leave of 6 months full pay, 10days paid paternity leave. Accidental & Life cover 3 times of concerned CTC. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less