Bhive Workspace

BHIVE is seeking a proactive and customer-focused Front Desk Executive with 1-3 years of experience to be the first point of contact at our dynamic workspace. The ideal candidate will embody professionalism and courtesy while managing day-to-day front desk operations. Key Responsibilities: Reception & Visitor Management: Greet and welcome visitors and clients in a friendly, professional manner. Handle incoming calls, emails, and other communications, directing them to the appropriate personnel. Manage end-to-end operations of the facility reception to ensure smooth functioning of all front desk activities. Maintain a tidy and organized reception area, adding significant value to our front desk operations. Administrative Support: Manage appointment calendars, meeting room bookings, and general office schedules. Assist with document management, data entry, and filing. Support the coordination of office events and meetings as needed. Customer Service: Provide prompt and accurate information about BHIVEs services and facilities. Resolve basic client queries and escalate issues when necessary. Ensure a positive and welcoming experience for all visitors. Facility Coordination: Liaise with the facilities team to report maintenance issues and ensure the smooth operation of the workspace. Assist with coordinating vendor services and routine office maintenance tasks. Other Duties: Perform additional administrative tasks as assigned by management. Support overall office operations to contribute to a productive work environment. Qualifications & Skills: 1-3 years of experience in a front desk or reception role. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and familiarity with office equipment. Strong organizational skills and the ability to multitask effectively. A professional appearance and customer-first attitude. Ability to work both independently and collaboratively within a team. A high school diploma or equivalent; additional certification in Office Administration is an asset.

Business Solution Architecture Translate complex, real-world business needs into scalable solution designs (contract lifecycle, seat fitment, renewals, customer onboarding, site visits, payments) Define workflows, data models, user journeys, and integration logic for core systems Lead development of BRDs, SOPs, test cases, UAT scenarios, and release notes. Process Automation & Standardization Own and scale process automation across Sales, Finance, Customer Success, and Projects Build reusable workflow components (e.g., lead routing, fitment workflows, renewal reminders) Standardize handoffs and integrate touchpoints via APIs, Zapier, or native integrations Cross-Functional Systems Governance Interface with Sales, Finance, Customer Success, Projects, and the CEO s office to align system design with business objectives Facilitate UAT, business sign-off, and post-go-live feedback cycles Champion Jira/Confluence for structured documentation and governance Dashboards & Business Intelligence Own the creation of the Dashboard Catalogue, Data Dictionary, and System Metadata Partner with stakeholders to define actionable KPIs (e.g., occupancy, churn, pipeline velocity) Ensure data integrity and create feedback loops for decision-making dashboards Application & Integration Ownership Oversee business configuration of Zoho Suite, HubSpot, Exotel, ERP, and internal apps Maintain a full Integration Inventory and ensure seamless API/middleware workflows Recommend upgrades, system enhancements, and build-vs-buy decisions Operational Reliability Manage IT asset inventory, SaaS license lifecycle, and hardware/software allocation Define and track SLAs, response time, and change management protocols Lead Tier-1 support and manage escalation to Tier-2 dev team Must-Have Qualifications 10+ years of experience in implementing and supporting business applications in high-growth or tech-led service organizations. Strong experience in designing scalable CRM/ERP workflows across Sales, Finance, and Customer Ops. Proven track record with BRDs, test planning, UAT, and Agile/Waterfall hybrids. Hands-on with tools like Zoho, HubSpot, Exotel, Jira, Confluence, Zapier/API integrations. Excellent stakeholder engagement, documentation, and change management skills. Preferred Qualifications MBA or PGDM in Business Systems or Technology Management Certified ScrumMaster / PMP / ITIL Experience with BI platforms like Power BI or Apache Superset Exposure to Data Warehousing, semantic data modeling, or knowledge graphs Background in PropTech, B2B SaaS, coworking/managed spaces, or consulting Core Competencies Strategic problem-solving with business-first thinking End-to-end process ownership and system thinking Cross-functional communication and negotiation Documentation discipline and SDLC governance Passion for structured execution in a fast-moving environment

We re looking for a LMS Administrator to manage and optimize our Learning Management System (LMS), ensuring a seamless learning experience for our employees as we scale towards IPO readiness. Key Responsibilities: Manage LMS configuration, user access, and content uploads. Track learning completion, engagement, and compliance training. Provide reports, dashboards, and insights on training impact. Ensure SEBI and corporate governance compliance in training. What We re Looking For: 4+ years of experience in LMS management, content uploads, and system administration. Strong knowledge of SCORM/xAPI compliance and learning paths creation. Ability to support users and coordinate with vendors for enhancements. Location: Bangalore

We re hiring a Senior Digital Sales Manager to lead BHIVE s central inside sales operations and drive revenue across all ancillary and digital product lines. This is a mission-critical manager role, based out of the HQ in Bengaluru, where you ll own the strategy, execution, and performance of a fast-scaling, virtual-first sales function. You will build and lead a centralized digital sales team that engages and closes customers across India, entirely remotely, using technology, data, and a performance-driven approach. This is not a traditional pre-sales role. This is end-to-end digital sales ownership, right from lead response to conversion and revenue growth. Key Responsibilities: Strategic Sales Leadership Build and lead the digital sales engine for BHIVE s ancillary products, based entirely at HQ. Own monthly and quarterly revenue targets for: Day Passes & Bulk Day Passes Meeting Room Bookings Virtual Office Packages All Access Passes, and more Revenue Ownership Take full accountability for revenue generation across short-term and flexible workspace products. Build a centralized team structure that scales with the product ecosystem. Team Leadership & Management Manage and mentor the existing Pre-Sales Team Lead and pre-sales executives. Hire, structure, and grow the digital sales team as the product portfolio expands. Establish KPIs, sales cadences, incentive structures, and training processes. Digital-First Sales Execution Drive a high-velocity virtual sales model using CRM, automation, and digital touchpoints. Ensure every lead: inbound or outbound, is tracked, nurtured, and closed with speed and quality. Improve sales playbooks, call scripts, follow-up protocols, and conversion pathways. Operations & Reporting Implement robust sales dashboards, daily performance reports, and pipeline visibility for leadership. Ensure 100% CRM hygiene and track all stages of the customer journey. Collaborate with marketing for campaign alignment, lead flow quality, and funnel feedback. Customer & Market Intelligence Act as the customer s voice. Provide feedback loops to product, marketing, and tech teams. Analyse performance patterns, user behaviour, and sales blockers regularly Ideal Candidate Profile 8-10 years of experience in Inside Sales / Digital Sales / B2B or SMB Sales, with at least 3 years in a people management role Strong experience in setting up or scaling digital/inside sales teams centrally Proven success in hitting and growing revenue targets across service or subscription based products Strong command over CRM systems (preferably HubSpot), reporting tools, and funnel management Strategic thinking with tactical execution, someone who can lead from the front Excellent communication, stakeholder management, and team development skills Comfortable working in a high-performance, HQ-driven sales setup

Role Summary: As a Training Specialist (Content & Delivery) , you will be at the forefront of building a learning culture across the organization. You will play a pivotal role in designing, developing, and delivering high-impact training interventions that drive performance, foster growth, and align with business goals. This role will span both instructor-led training (ILT) and digital learning through Learning Management Systems (LMS) and will involve deep collaboration with business leaders across functions such as Sales, Operations, Customer Success, Finance, and Product. Key Responsibilities: Training Needs Analysis Partner with function heads and HR Business Partners to identify training needs across business units. Conduct skill gap analysis and performance diagnostics to tailor training programs that address real business challenges. Curate and adapt content from internal SMEs and external sources to suit different learner personas and roles. Content Design & Development Design engaging, outcome-driven learning content for classroom sessions, workshops, and digital platforms. Create training materials including presentations, facilitator guides, participant workbooks, e-learning modules, and job aids. Curate and adapt content from internal SMEs and external sources to suit different learner personas and roles. Training Delivery Facilitate high-energy, impactful workshops, and upskilling sessions across business functions. Use a mix of instructional methods role plays, case studies, simulations, microlearning, etc. to enhance learner engagement and knowledge retention. Track attendance, participation, and feedback to continuously improve delivery. LMS & Digital Learning Management Upload, manage, and monitor content on the company s LMS platform. Track learner progress, analyze learning data, and generate periodic reports to assess impact. Recommend tools and innovations to enhance digital learning effectiveness. Program Evaluation, Reporting and Process Improvements Use Kirkpatrick s model (or similar frameworks) to evaluate training effectiveness. Gather feedback from participants and stakeholders to iterate and improve future programs. Provide regular insights and dashboards to leadership on training outcomes and ROI. Stay updated with industry trends and new training methodologies to incorporate into L&D interventions for effectiveness. Who You Are A passionate learning professional with a flair for storytelling, facilitation, and learner engagement. Thrive in a fast-paced, high-growth environment and can manage multiple priorities with agility. Excellent communicator with strong hold on Stakeholder Engagement and Management . Business-savvy, with the ability to connect training outcomes to functional KPIs and performance. A hands-on creator with strong instructional design capability and comfort with LMS platforms. A go-getter with strong experience in fast-growth industries like Retail, F&B, hospitality, quick commerce and co-working/commercial real estate. Qualifications and Skills: Bachelor s degree in any discipline. A Master s (Degree/Diploma) in HR, Education, or Organizational Psychology is a big plus. 6-8 years of experience in L&D, with demonstrated strength in both content creation and training delivery. Strong experience in designing and delivering programs for Sales, Customer Experience, Operations, and Corporate Functions. Certification in instructional design, facilitation, or adult learning principles (e.g., ATD, NLP, DDI, etc.) is preferred. Strong grasp of Instructional Design Frameworks such as Bloom s Taxonomy, Design Thinking, ADDIE Model, SAM Model (Successive Approximation Model) Familiarity with LMS platforms, digital learning tools, and blended learning strategies.

Role Summary: To ensure that all BHIVE centers meet defined maintenance, cleanliness and safety standards by conducting routine audits, identifying gaps, and recommending corrective actions. The role is critical in upholding a consistent and high-quality member experience across all centers. Key Responsibilities Audit Execution & Reporting Conduct scheduled and surprise audits across all BHIVE centers. Evaluate the physical condition of infrastructure, electrical systems, plumbing, HVAC, restrooms, housekeeping, pantry, signage, and workspace aesthetics. Check adherence to SOPs related to cleaning schedules, waste disposal, AMC logs, and vendor service records. Use standardized audit checklists and scorecards for consistency. Prepare detailed reports with photographic evidence and clear categorization of issues (Critical / High / Medium / Low). Corrective Action Monitoring Follow up with Facility Managers and Cluster Heads to ensure timely resolution of audit findings. Maintain a centralized tracker of open, in-progress, and closed audit points. Escalate recurring or unresolved issues to the Facilities & Operations Head. Process Improvement & Compliance Recommend improvements to SOPs and preventive maintenance schedules. Verify compliance with safety protocols, statutory norms, and internal standards. Work closely with vendors and in-house teams to validate service delivery. Training & Support Provide feedback and guidance to facility teams on best practices. Support onboarding of new housekeeping/security/technical staff by auditing preparedness at the center level. Key Skills & Competencies: Strong attention to detail and a structured approach Sound knowledge of facility maintenance systems (Electrical, HVAC, Plumbing) Understanding of workplace hygiene, fire safety and statutory compliance Proficient in Microsoft Excel, audit tools and report preparation Excellent communication and coordination skills Ability to travel frequently and conduct audits across multiple locations Qualifications & Experience: Diploma/Bachelor s in Engineering or Facility Management preferred 5-8 years of experience in facilities auditing, operations, or quality control Experience in coworking, commercial real estate, or hospitality industry is a plus

1. Investment Management: Be responsibility for entire lifecycle management of all investors in the portfolio. 2. Fundraising Support: Preparing materials including documents and analysis as well as directly interacting with different kinds of investors including HNIs, Institutional investors, Banks / NBFCs etc. 3. Documentation & Compliance: Handle the documentation and compliance processes for fund raise via various instruments including asset leasing, debentures, equity, etc. 4. Research & Strategy: Support the team in analytical and strategic insights pertaining to the existing portfolio. Also support the team with research pertaining to future business strategy (AIF, SM REIT etc.) 5. Ad-hoc Support: Provide administrative and operational support to the team on an as-needed basis.

Overview: The Sr. Business Manager, Investments will manage a portfolio of a few hundred individual investors with a portfolio of upto Rs. 100 Cr. Investments would include various structures including asset leasing, NCD, CCD etc. The investment manager would be responsible for end to end lifecycle management of investors including, investment documentation, compliance, pitching for fund raising from existing investors etc. Additionally the person would be closely working with the business head in business management of the overall portfolio. This would include team management, analytics of the business operations and performance, project management of investment rounds as well as inter-departmental coordination. This position is ideal for individuals with a background in wealth management or investment banking and offers the opportunity to gain exposure to various aspects of real estate and alternative investments. Key Responsibilities: 1. Investment Management: Be responsibility for entire lifecycle management of all investors in the portfolio including documents and analysis as well as directly interacting with different kinds of investors including HNIs, Institutional investors, Banks / NBFCs etc. 2. Business Management: Team management support, analytics of the business operations & performance, project management of investment rounds and interdepartmental coordination. 3. Documentation & Compliance: Handle the documentation and compliance processes for fund raise via various instruments including asset leasing, debentures, equity, etc. 4. Research & Strategy: Support the team in analytical and strategic insights pertaining to the existing portfolio. Also support the team with research pertaining to future business strategy (AIF, SM REIT etc.) 5. Ad-hoc Support: Provide administrative and operational support to the team on an as-needed basis. Qualifications and Skills: 4-6 years of experience in wealth management, investment banking, corporate finance, or related fields. CA or CFA or MBA in Finance from a reputed institution Strong analytical and research skills Proficiency in MS Excel and PowerPoint Ability to manage documentation and compliance processes effectively. Excellent communication and organizational skills and confidence to speak to various stakeholders including investors

Overview: As an Enterprise Business Development Manager, you will be responsible for driving large-scale B2B sales, acquiring enterprise clients, and building long-term partnerships to drive revenue growth. You will work closely with corporate clients, understand their workspace requirements, and offer tailored solutions to meet their needs. Key deliverables: 1. Enterprise Sales & Business Development: Identify and acquire large-scale enterprise clients for BHIVEs co-working and managed office spaces. Develop and execute strategies to drive B2B sales and expand market reach. Build and maintain strong relationships with key decision-makers (CXOs, HR heads, Procurement teams). Lead end-to-end sales cycles, including lead generation, client meetings, negotiations, and deal closures. 2. Market Research & Lead Generation: Conduct market research to identify potential corporate clients and industry trends. Generate leads through networking, industry events, referrals, and strategic partnerships. Utilize CRM tools to track and manage the sales pipeline effectively. 3. Client Consultation & Solution Selling: Understand client workspace requirements and present customized solutions. Conduct site visits, showcase BHIVEs office spaces, and address client queries. Work with internal teams to create competitive proposals and ensure seamless client onboarding. 4. Revenue & Target Achievement: Meet and exceed monthly, quarterly, and annual revenue targets. Develop strategic partnerships to enhance business opportunities. 5. Collaboration & Reporting: Work closely with operations, marketing, and leadership teams to align sales strategies. Provide weekly sales reports, forecasts, and insights to the management team.

We are seeking a detail-oriented and analytical General Ledger Accountant to manage the accuracy and integrity of our financial records. You will be responsible for maintaining the general ledger, supporting the monthly and yearly close processes, ensuring compliance with accounting standards, and assisting in financial reporting and audits. Key Responsibilities Perform daily and monthly general ledger activities, including journal entries, reconciliations, and adjustments. Ensure timely and accurate month-end and year-end closing procedures. Record journal entries, accruals, prepayments, and intercompany transactions. Prepare and review balance sheet reconciliations and investigate discrepancies. Analyze and reconcile balance sheet accounts, investigate variances, and resolve discrepancies. Maintain and update the fixed assets register, including additions, disposals, and depreciation. Process intercompany transactions and reconciliations. Support compliance with accounting standards, company policies, and internal control frameworks. Support GST, TDS, and other statutory filings in coordination with the compliance team. Provide data and schedules to internal and external auditors. Collaborate with cross-functional teams to ensure accurate financial data flow and reporting. Assist in developing and enhancing accounting systems and process automation initiatives. Maintain documentation for accounting processes and procedures. Assist in implementing process improvements and automation within the accounting function.

We are looking for a diligent and process-oriented Contract Management & Reviewer to ensure seamless post-approval handling of executed contracts. The ideal candidate will work closely with the Sales, Legal, Finance, and CRM teams to validate, track, and maintain contract data and documentation. Key Responsibilities Contract Review & Validation Review finalized and signed contracts to ensure all fields (terms, names, timelines, commercial values) are accurately filled and consistent with approved templates. Cross-verify data between the contract and CRM (e.g., HubSpot, Salesforce) for consistency. CRM and Document Management Maintain up-to-date contract metadata in the CRM, including customer details, contract start/end dates, billing terms, renewal clauses, and owner. Ensure timely upload of signed contracts to the document repository (e.g., Google Drive, SharePoint, CLM tool). Tag contracts appropriately for easy retrieval, audit, and reporting. Compliance & Audit Support Ensure compliance with internal contract management SOPs. Track key milestones such as renewal windows, expirations, and SLA commitments. Support internal and external audits by retrieving and presenting relevant contract data and documentation. Reporting & Coordination Create and maintain dashboards or trackers of active, expired, and upcoming contract actions. Work with Sales Ops/Finance to ensure revenue and billing data align with contract terms. Follow up with internal stakeholders for missing or inconsistent information.

Job Summary: The Senior Manager Quantity Survey & Estimation is responsible for overseeing quantity take-offs, estimates, and cost control for all interior fit-out projects. The role provides budgetary guidance, justifies bill/variation claims, develops and manages the item master with accurate rate analysis, negotiates with vendors, and ensures all deliverables are completed within project timelines (TAT). The position is pivotal in ensuring financial discipline, transparency, and value engineering from project inception through closure. Key Responsibilities: Quantity Survey & Estimation Prepare detailed quantity take-offs and estimates for all civil, interior, MEP, and specialized fit-out packages. Provide timely budget estimates and cost advice for every project during design development stage. Review project drawings, specifications, and site conditions to ensure accuracy in quantity computation. Analyze and justify variance in bills versus estimate or contract scope; coordinate with project and billing teams for resolution. 2. Rate Analysis & Item Master Management Develop, maintain, and periodically update an item master for all materials, BOQ items, and fit-out services with detailed rate analysis (labor, material, overheads, statutory taxes). Research and benchmark market rates to keep analyses current and competitive. Ensure the item master is used as the basis for tendering, cost control, and contract finalization. 3. Vendor Negotiation & Value Engineering Support tendering, bid evaluation, and negotiation with vendors, contractors, and suppliers to optimize project costs and value. Liaise with procurement for technical and commercial clarifications and to ensure fair evaluation and award. Identify and evaluate value engineering opportunities in collaboration with the Design and MEP teams. 4. Billing Support & Variation Management Review and validate contractor/subcontractor bills/claims, identifying deviations from contract and budget. Prepare justification notes for all bill variances and support timely closure of commercial issues. Advise project teams on cost implications of design/material changes and site directives. 5. Reporting & TAT Compliance Adhere to project schedules and ensure all estimation/costing deliverables meet agreed turnaround times (TAT). Provide periodic cost reports, variation logs, and estimation dashboards to AVP Design and management. 6. Cross-Functional Coordination Work closely with design, MEP, billing, procurement, and site teams to ensure complete and aligned cost management across project phases. Participate in project meetings and provide commercial insights as required. 7. Documentation & Process Improvement Maintain organized records of all estimates, rate analyses, item masters, and negotiation summaries. Continuously review and enhance QS and estimation processes for accuracy, speed, and transparency. Required Qualifications : Bachelor s degree in Civil Engineering, Quantity Surveying, Construction Management, or related field. 14+ years experience in quantity surveying and estimation for commercial fit-out/interior projects (with at least 5 years in a senior role). Proficient with estimation, QS, and tendering software (e.g., MS Excel, AutoCAD and ERP tools). Sound understanding of market rates, contractor billing, and material specifications. Key Skills : Advanced quantity take-off and estimation Rate analysis and item master management Cost and budget reporting Vendor negotiation and commercial evaluation Billing review & variation management Cross-team collaboration Process documentation and compliance Attention to detail and deadline management

Role Summary: BHIVE is looking for a senior leader to design, drive, and scale our entire business systems ecosystem covering CRM, ERP, telephony, automation workflows, and dashboards that power our 25 Cr/month growth ambition. As a Senior Manager of Business Systems & Process Automation, you ll act as the architect and owner of all systems that support BHIVE s revenue, operations, customer success, and finance functions. You will translate business needs into structured solutions, define technical and functional specifications, lead production readiness, and ensure operational reliability across all critical tools and workflows. You will work closely with the internal development team (which reports to the COO) but own the business-facing roadmap, functional requirement clarity, UAT coordination, and business process automation. Your mandate is to remove chaos, automate handovers, and build a scalable systems backbone for BHIVE s operations. Key Responsibilities: Business Solution Architecture: Translate complex, real-world business needs into scalable solution designs (contract lifecycle, seat fitment, renewals, customer onboarding, site visits, payments) Define workflows, data models, user journeys, and integration logic for core systems Lead development of BRDs, SOPs, test cases, UAT scenarios, and release notes Process Automation & Standardization : Own and scale process automation across Sales, Finance, Customer Success, and Projects Build reusable workflow components (e.g., lead routing, fitment workflows, renewal reminders) Standardize handoffs and integrate touchpoints via APIs, Zapier, or native integrations Cross-Functional Systems Governance: Interface with Sales, Finance, Customer Success, Projects, and the CEO s office to align system design with business objectives Facilitate UAT, business sign-off, and post-go-live feedback cycles Champion Jira/Confluence for structured documentation and governance Dashboards & Business Intelligence: Own the creation of the Dashboard Catalogue, Data Dictionary, and System Metadata Partner with stakeholders to define actionable KPIs (e.g., occupancy, churn, pipeline velocity) Ensure data integrity and create feedback loops for decision-making dashboards Application & Integration Ownership : Oversee business configuration of Zoho Suite, HubSpot, Exotel, ERP, and internal apps Maintain a full Integration Inventory and ensure seamless API/middleware workflows Recommend upgrades, system enhancements, and build-vs-buy decisions Operational Reliability : Manage IT asset inventory, SaaS license lifecycle, and hardware/software allocation Define and track SLAs, response time, and change management protocols Lead Tier-1 support and manage escalation to Tier-2 dev team Must-Have Qualifications: 9-12 years of experience in implementing and supporting business applications in high-growth or tech-led service organizations. Strong experience in designing scalable CRM/ERP workflows across Sales, Finance, and Customer Ops. Proven track record with BRDs, test planning, UAT, and Agile/Waterfall hybrids. Hands-on with tools like Zoho, HubSpot, Exotel, Jira, Confluence, Zapier/API integrations. Excellent stakeholder engagement, documentation, and change management skills. Preferred Qualifications: MBA or PGDM in Business Systems or Technology Management Certified ScrumMaster / PMP / ITIL Experience with BI platforms like Power BI or Apache Superset Exposure to Data Warehousing, semantic data modeling, or knowledge graphs Background in PropTech, B2B SaaS, co-working/managed spaces, or consulting Core Competencies: Strategic problem-solving with business-first thinking End-to-end process ownership and system thinking Cross-functional communication and negotiation Documentation discipline and SDLC governance Passion for structured execution in a fast-moving environment