Maintenance & Upkeep Auditor

Job Description

Role Summary: To ensure that all BHIVE centers meet defined maintenance, cleanliness and safety standards by conducting routine audits, identifying gaps, and recommending corrective actions. The role is critical in upholding a consistent and high-quality member experience across all centers. Key Responsibilities Audit Execution & Reporting Conduct scheduled and surprise audits across all BHIVE centers. Evaluate the physical condition of infrastructure, electrical systems, plumbing, HVAC, restrooms, housekeeping, pantry, signage, and workspace aesthetics. Check adherence to SOPs related to cleaning schedules, waste disposal, AMC logs, and vendor service records. Use standardized audit checklists and scorecards for consistency. Prepare detailed reports with photographic evidence and clear categorization of issues (Critical / High / Medium / Low). Corrective Action Monitoring Follow up with Facility Managers and Cluster Heads to ensure timely resolution of audit findings. Maintain a centralized tracker of open, in-progress, and closed audit points. Escalate recurring or unresolved issues to the Facilities & Operations Head. Process Improvement & Compliance Recommend improvements to SOPs and preventive maintenance schedules. Verify compliance with safety protocols, statutory norms, and internal standards. Work closely with vendors and in-house teams to validate service delivery. Training & Support Provide feedback and guidance to facility teams on best practices. Support onboarding of new housekeeping/security/technical staff by auditing preparedness at the center level. Key Skills & Competencies: Strong attention to detail and a structured approach Sound knowledge of facility maintenance systems (Electrical, HVAC, Plumbing) Understanding of workplace hygiene, fire safety and statutory compliance Proficient in Microsoft Excel, audit tools and report preparation Excellent communication and coordination skills Ability to travel frequently and conduct audits across multiple locations Qualifications & Experience: Diploma/Bachelor s in Engineering or Facility Management preferred 5-8 years of experience in facilities auditing, operations, or quality control Experience in coworking, commercial real estate, or hospitality industry is a plus