238 Retention Strategies Jobs - Page 3

Experience-Overall 1 to 2 years of experience(Only BPO Candidates apply). Responsibilities: 1. Recruitment and Staffing: 2. Employee Relations: 3. Performance Management 4. Compensation and Benefits 5. HR Policies and Procedures Providing counseling services to employees, participating in recruitment and dismissal processes, and performing employee background checks. Package 4 to 5LPA Location- Jaipur Role & responsibilities

You will be responsible for Technical Hiring and managing the talent acquisition process, including sourcing, screening, interviewing, hiring, and onboarding. Additionally, you must attend college career fairs, interact with students, and promote the employer brand. It is important to maintain up-to-date, accurate, and compliant job descriptions for all positions, along with building and maintaining relationships with universities and educational institutions. Developing training and performance management programs to ensure employees are familiar with their responsibilities is also a key responsibility. You will handle employee grievances, resolve issues, concerns, and conflicts, and conduct induction, orientation, and training programs to motivate employees. Establishing key metrics for defining competencies, skills required for each role/department, and individual performance mapping is necessary, along with gathering and analyzing HR metrics for informed decision-making. To succeed in this role, you should have 3-8 years of experience in Engagement, Talent reviews, and Learning & Development, be confident, proactive, and adaptable to changing environments. Excellent verbal and written communication skills, understanding of organizational roles, designations, and industry trends, prioritization skills, ability to handle sensitive information, flexibility, empathy, and proficiency in MS Office and HR Systems are essential. Soft skills such as strong interpersonal abilities, problem-solving skills, conflict resolution, organizational skills, data analysis, critical thinking, emotional intelligence, and experience in employee engagement and retention strategies are highly beneficial. Candidates who have worked in IT firms, possess strong experience in Technical Recruitment and campus hiring, are extroverted, responsible, willing to go the extra mile, maintain quality standards, conduct root cause analysis, and are familiar with HR software have higher chances of securing this position. Enacton Technologies Pvt. Ltd. offers more benefits to HR managers than other companies in Surat, including a higher salary, career growth opportunities, a positive work environment, and comprehensive benefits. HR managers may face challenges such as managing conflicts, dealing with turnover, compliance regulations, maintaining morale, recruiting, and retaining talent. Effective conflict resolution, employee engagement, morale improvement, top talent recruitment, compliance regulation knowledge, and continuous learning are crucial for HR managers. To apply for the HR manager position at Enacton Technologies Pvt. Ltd., research the company thoroughly, review the job description, understand the requirements, qualifications, and prepare a well-crafted resume and cover letter highlighting relevant skills and experience in HR management. The recruiting process at EnactOn involves submitting an application, recruiter phone interview, assessment, face-to-face interview, decision stage, and onboarding. The company also offers benefits such as an intern development program, remote work options, time off, and fun activities to support employees" well-being and professional growth.,

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Role and responsibilities: • Work closely with the Program Leader to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program • Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr.Analysts • Monitor PIP for bottom performers in the Program • Attrition management for the Program/process • Target to reduce Grievance Level up to ZERO percent. • Plan & organize fun on floor events • Organize MTMs and conduct pulse meetings • Oversee the 90-Day On-boarding program. • Ensure that the employees in the Program attend KM trainings programs • Conduct sessions to explain the concept of Performance Appraisals in the Organization. • Help new managers with evaluating their subordinates. • Conduct exit interviews within timelines • Timely closure of PIP cases. • Close BG cases in the Program where Insufficiency/discrepancy has been identifies • Tracker Updation and Reporting • Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the stakeholders • Create all necessary reports and dashboards required for each program/process area • Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement in order to motivate. Technical and Functional Skills: • The ideal candidate will have at least 8+ years of experience into HRBP role. • Good exposure of performance appraisal, succession planning and stakeholder management. • Experience required into employee engagement and connect activities. • Good knowledge of excel and experience into preparing various trackers. • Strong verbal, written, and interpersonal communication abilities. • Strong analytical skills and experience using and presenting data to make decisions.

Key Responsibilities: Paid Media Campaigns: Plan, execute, and optimize paid campaigns across Meta (FB/Instagram), Google (Search, Display, YouTube), and other relevant platforms. Performance Tracking: Monitor campaign performance daily. Track KPIs like CAC, ROAS, CTR, conversion rates, and continuously optimize budgets and creatives. D2C Website Growth: Work closely with design and product teams to improve landing pages, funnels, and overall shopping experience to boost conversion rates. Funnel Management: Own the full-funnel journey from ad impression to checkout ensuring maximum efficiency at each stage. Creative Briefi ng: Collaborate with content/design teams to test multiple creatives, hooks, and formats tailored to various audience cohorts. Retention & CRM: Support/lead email marketing, WhatsApp, and retargeting strategies to improve LTV and repeat purchase rate. Analytics & Reporting: Regularly analyze performance, generate insights, and present reports with action plans. Growth Experimentation: Run A/B tests and experiments across channels and touchpoints to discover new growth levers. Market & Competitor Research: Stay updated with D2C trends, new platform features, and competitor strategies. Requirements: - Atleast 3 years of experience in performance marketing, preferably in a D2C/e-commerce setup - Hands-on expertise in Meta Ads Manager, Google Ads, and performance analytics tools - Strong analytical skills and comfort with tools like Google Analytics, Excel/Sheets, and basic attribution modeling -Experience working with Shopify, Webfl ow, or custom D2C stacks is a bonus

Oversee all aspects of human resources practices Manage the recruitment and selection process Develop and implement HR strategies Manage performance appraisal system Assess training needs to apply training programs Ensure legal compliance throughout Required Candidate profile Having 15 + years of experience in HR and recruitment and currently working as HR Manager In-depth knowledge of labor law and HR best practices Degree in Human Resources People oriented results driven

The role you will be stepping into involves various key accountabilities and responsibilities, including stakeholder interfaces. You will be expected to interact with stakeholders at different levels within the organization and possibly externally as well. Your experience in similar roles will be crucial to effectively managing these interactions and ensuring positive outcomes. In terms of experience, you should possess a strong background in the field relevant to the job. Your previous roles should demonstrate your ability to handle stakeholder relationships and navigate complex organizational structures. Additionally, your communication and interpersonal skills will be essential in this role. When it comes to education, the job requirements may specify a certain level of education or specific qualifications. It is important to ensure that you meet these criteria to be considered for the position. Continuing education and professional development may also be beneficial in furthering your career in this field.,

The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices. What You'll Do: Providing support that is aligned with business and HR strategy that enables seamless high performance. Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process. Assist with payroll and benefits administration Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations Working with Employee Experience to create employee engagement plans and initiating activities in the region. Working with People Tech & HR Operations to implement process improvement/automation initiatives Working with Talent management & development(also known as learning & development) to review training needs , content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed. Ensure all queries/issues/grievance/escalations are handled within the given TAT. Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc. Coach managers & work with them on best practices to provide feedback & manage performance challenges. Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs. Plan, co-ordinate and execute events from an Employee Relations standpoint. Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations. Conduct exit interviews and recommend actions based on employees feedback for continuous improvement. Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas. Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation Help drive performance and feedback culture working with business stakeholders closely Partner with functional HRBP's on various initiatives impacting business. Work with global COE’s. What You Bring: Eight years or more of experience working in Human Resources Knowledge & experience of local labour laws & regulations. Strong interpersonal, negotiation, and conflict-resolution skills. People-friendly with a positive attitude, and eager to learn and deliver. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate/collaborate as appropriate. Ability to act with integrity, professionalism, and confidentiality. Strong sense of accountability and quality Excellent time management skills with a proven ability to meet deadlines Must be flexible and comfortable with managing multiple priorities Strong analytical and problem-solving skills Passionate about delivering a best-in-class employee experience Demonstrate ability to use data and statistics to solve real-world HR problems. This is a hybrid position requiring working from the office 3 days(may be more on specific occasions) This position requires a work schedule of 1 PM to 10 PM IST.

Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Atlassian is looking for a Data Engineer to join our Data Engineering team, responsible for building our data lake, maintaining big data pipelines / services and facilitating the movement of billions of messages each day. We work directly with the business stakeholders, platform and engineering teams to enable growth and retention strategies at Atlassian. We are looking for an open-minded, structured thinker who is passionate about building services/pipelines that scale. On a typical day you will help our stakeholder teams ingest data faster into our data lake, you ll find ways to make our data pipelines more efficient, or even come up ideas to help instigate self-serve data engineering within the company. You will be involved in strategizing measurement, collecting data, and generating insights. ","qualifications":" Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

Role: Looking for a Senior Manager (Telesales) in a BPO environment with extensive experience in leading telesales teams, driving revenue growth, and optimizing sales processes. The Individual will be responsible for overseeing all telesales operations, implementing strategies to meet and exceed sales targets, and ensuring the efficient functioning of the department. Responsibilities: Motivating the team to achieve / exceed goals Develop and execute telesales strategies and campaigns to drive revenue growth, improve conversion rates, and enhance customer retention Structured reporting and review management Manage forecasting, planning, training (collaborative approach) Ensure compliance (Risk / Fraud Management) Revenue / Financial Management (PnL) Client relationship management Preferred candidate profile Minimum 13 years of relevant work experience in BPO operations Proven track record of leading successful telesales teams and achieving sales targets. Strong analytical skills, with the ability to leverage data to drive performance. Excellent communication, negotiation, and interpersonal skills. Strong leadership and people management skills. Complete understanding of dialer strategy Perks and benefits GLIP & Mediclaim

Why does your role matter In the fast-evolving world of consumer tech, building products that truly resonate with users requires more than just shipping features it demands deep empathy, sharp instincts, and relentless focus. As a Product Manager focused on the U.S. market, youll be at the forefront of creating experiences that American users love, trust, and integrate into their daily lives. Youre not just managing backlogs; youre crafting products that solve real problems and create genuine value. By blending data-driven insights with user empathy, youll help build products that stand out in the competitive U.S. market. This is your opportunity to shape how millions of users experience our products from their first interaction to becoming loyal advocates. Introduction At Hike, were building products that redefine how people connect, play, and engage in the digital world. With our focus on the U.S. market, were creating experiences that are intuitive, engaging, and culturally resonant This is an exciting opportunity to join us as we scale our U.S. presence. Youll have the chance to work on diverse product initiatives, learn from different user segments, and make a tangible impact on products used by millions. If youre passionate about building products that truly delight U.S. users, wed love to have you on our team. Hike Code ( Our core cultural values ) The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision-making, how we review performance and much more. We have 9 core values: Top Talent in Every Role Both a quest for greatness & shared values are important to us Owner not a Renter Proactive & radically responsible. Everyone is an owner Pro-Sports Team Strength-based, results-driven with a "team-first" attitude Customer Obsession We exist to delight our customers Think Deeply & Exercise Good Judgement Clear mind, obsession to simplify & data-informed Build & Make Magic Courage to walk into the unknown and pioneer new fronts Be Insatiably curious & keep Improving Curiosity to acquire new perspectives, quickly Move Fast & Be Dynamic Ruthless prioritization & move fast Dream Big, Be Bold & Think Long Term Courage to climb big mountains What We re Looking For 3-5 years of product management experience in consumer tech, preferably with U.S. market exposure I Top Talent in Every Role Experience with mobile-first products and deep understanding of mobile UX patterns I Top Talent in Every Role Strong analytical skills with proficiency in data analysis tools and A/B testing frameworks I Top Talent in Every Role Proven track record of shipping products from concept to launch with measurable impact I Owner not a Renter Understanding of trust-building mechanisms crucial for U.S. users I Customer Obsession Strong prioritization skills with ability to make trade-offs in ambiguous situations I Move Fast & Be Dynamic Experience with key product metrics retention, engagement, conversion, and monetization I Top Talent in Every Role Ability to work effectively with cross-functional teams and influence without authority I Pro-Sports Team Experience working in agile environments with distributed teams I Pro-Sports Team Excellent written and verbal communication skills I Build & Make Magic Comfort working in fast-paced, dynamic environments I Move Fast & Be Dynamic Experience with gaming products or gamification mechanics I Build & Make Magic What You ll Do Strategy Define and drive product vision for your area, aligned with company goals Develop product roadmaps based on user needs, market opportunities, and business objectives Conduct market research and competitive analysis to identify opportunities Define success metrics and track product performance against goals Make data-driven decisions while balancing user needs and business constraints Innovation Champion the voice of U.S. users in every product decision Translate user insights into clear product requirements and user stories Design intuitive user flows that minimize friction and maximize delight Build trust and safety features that resonate with U.S. users Operations Define and instrument key product metrics and KPIs Design and run A/B tests to validate hypotheses and optimize features Analyze user behavior to identify patterns and opportunities Use cohort analysis to understand user segments and behaviors Make data-informed decisions while considering qualitative insights Drive continuous improvement through systematic experimentation Leadership Work closely with engineering and design to deliver high-quality products Partner with marketing on user acquisition and retention strategies Align with customer support to address user pain points Work with legal/compliance on regulatory requirements Benefits At Hike, we offer competitive compensation, exciting global exposure, and a chance to be part of something truly transformative. Learn more at work.hike.in

The Role As an HR Strategist at Relinns Technologies, you will lead the design and execution of talent acquisition, management, and retention strategies that align with the company s business goals. With a focus on innovation and data-driven decisions, you ll enhance the company s employer brand, optimize talent processes, and foster a culture of engagement and inclusion. Working closely with leadership, youll drive initiatives for employee development, performance tracking, and diversity. We are looking for someone having strong background in SaaS or startup environments, creativity in HR solutions, and a passion for building an inclusive, high-performance culture What you need for this role Master s degree in Human Resources, Business Administration, or a relevant field. 5 to 8 years in HR, with a preference for experience in product (SaaS) or startup environments. Proven track record in talent acquisition, employee engagement, performance management, and organizational development. Strong experience in designing and implementing HR strategies aligned with business goals. Expertise in strategic HR management, including workforce planning, leadership development, and talent retention. Proficiency in HR analytics for data-driven decision-making, performance tracking, and optimizing HR initiatives. Experience with HR tech tools to enhance employee engagement and streamline HR processes. Strong interpersonal and communication skills to manage relationships with stakeholders at all levels and collaborate with senior leadership. Experience in driving organizational culture initiatives, employee engagement programs, and fostering Diversity, Equity, & Inclusion (DEI) within the workplace. In-depth knowledge of laws & compliances and ability to ensure compliance and develop supportive HR policies for employee well-being. What you will be doing Develop and execute comprehensive talent acquisition, management, and retention strategies aligned with business goals. Ensure these strategies are adaptable to the needs of a growing product (SaaS) or startup environment. Build and promote Relinns Technologies as an employer of choice. Drive innovative campaigns, campus engagement programs, and industry recognition efforts. Craft a compelling narrative to attract top-tier talent, especially in the tech sector. Use HR analytics to forecast workforce needs and improve recruitment processes. Continuously measure and track the success of HR programs and optimize them based on insights. Collaborate with senior leadership to identify and nurture high-potential employees. Create leadership development programs to prepare future leaders for key roles within the organization. Design and execute programs that foster a positive, collaborative, and inclusive company culture. Develop feedback mechanisms to gauge employee satisfaction and act on insights to improve the work environment. Lead DEI initiatives to create a workplace that values diversity and promotes belonging. Implement inclusive hiring practices and career advancement opportunities for all employees. Keep the organization compliant with labor laws and regulations. Regularly review and update HR policies to align with legal requirements and best practices. Work closely with departments such as Marketing, Finance, and Operations to integrate HR strategies with overall business goals. Foster cross-functional collaboration to drive organizational success and address business challenges. Implement and optimize HR tech tools for performance tracking and employee engagement. Continuously explore new technologies to improve HR efficiency and enhance the employee experience. Lead change management efforts when implementing new HR programs or processes. Ensure smooth transitions and alignment with the company s culture and objectives. Top reasons to work with us The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be experiencing an MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom youll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Looking for seeking an eligible HR Strategist will lead the design and execution of talent acquisition, management, and retention strategies that align with the company s business goals.

Responsibilities: * Develop growth strategies, onboard new clients, report performance. * Manage key accounts, retain existing ones through strategic planning. * Monitor market trends, provide feedback loops. Health insurance Provident fund

Role & responsibilities Strategic Partnership: Provide strategic input and leadership on decisions affecting the organization, including workforce planning, organizational design, and talent management Act as a trusted advisor to people leaders on a wide range of HR matters, including conflict resolution, performance improvement, and employee engagement Talent Management: Lead talent management initiatives including performance reviews, succession planning and leadership development Partner for key talent development & growth Culture and Change Management: Serve as a People & Culture advisor, coach, and partner with people leaders to ensure their success Drive and support organizational change initiatives, ensuring effective communication and stakeholder engagement Develop and implement change management strategies to support business transformation and culture enhancement HR Analytics Utilize HR metrics and analytics to enable data driven decision-making and measure the effectiveness of HR initiatives Provide insights and recommendations based on data to drive continuous improvement and business impact HR CoE & Org Initiatives Lead & partner on HR projects at both the country and team level Partner with the Org initiative leads to seamlessly execute the initiatives, counsel, and provide support for success Preferred candidate profile A minimum of a Bachelors degree in any of the disciplines with an relevant experience of 11-15 yrs as HR business partner Ability to influence and partner with different levels of the organization to achieve results Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness Excellent written, verbal communication, interpersonal skills; high quality document and report preparation Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc Excellent presentation skills and knowledge of employment laws Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network Experience working in an entrepreneurial environment requiring strong multi-tasking abilities Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development Proven ability to use initiative in carrying out tasks Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions Experience in leading projects is a must Ability to manage multiple projects simultaneously will be appreciated

As a valued member of our team, you will be responsible for a variety of key accountabilities and responsibilities. You will have the opportunity to interact with various stakeholders to ensure effective communication and collaboration. Your experience will play a crucial role in contributing to the success of our projects and initiatives. Additionally, your educational background will provide you with the knowledge and skills necessary to excel in this role.,

As the Manager - People & Culture at Amber, you will serve as an HR Business Partner (HRBP) and champion the company's values and culture. Your role will involve fostering a positive work environment, implementing innovative HR initiatives, and leading HR projects to meet business needs. You will provide guidance to business leaders and employees on company policies and procedures, resolve employee relations matters, and conduct skip-level meetings effectively. Collaborating with business leaders, you will work on various HR processes such as Performance Management, Talent Management, and Succession Planning. You will design and execute engagement programs to enhance employee morale, foster high performance, and strategize retention to improve employee satisfaction. Effective communication and the introduction of best HR practices will be essential to drive organizational and employee success. Requirements for this role include strong influencing skills, experience in handling employee grievances, familiarity with the Product Software Industry, excellent communication skills, and accountability for delivering outcomes. You should have 4-5 years of HR experience with at least 1-2 years as an HRBP, understanding of HR functions, stakeholder management skills, and proficiency in HRIS and Microsoft Office applications. Additionally, you should possess high emotional intelligence, adaptability, and a willingness to learn and unlearn to thrive in a startup environment. Joining Amber will offer you growth opportunities, freedom to lead HR initiatives, and an inclusive work environment that values diversity. You will receive a competitive compensation package and the chance to be part of a dynamic team committed to fostering a culture of excellence. Apply now to embark on an exciting journey with us at Amber.,

Role not for you, but know the perfect person for it? Refer a friend, and make Rs 10K if successfully placed :) Refer & Earn! Brief Overview: As the D2C Growth Manager, you ll own our online sales funnel optimizing product performance, driving conversions, managing promotions, and overseeing digital ad spends. This is a key role in accelerating our early growth and setting the foundation for long-term revenue success. Key Responsibilities : Improve product listings, pricing, and overall merchandising across digital platforms. Plan and execute promotional campaigns and discount strategies to drive conversion. Manage and optimize performance marketing budgets (Meta, Google, etc.) for ROAS. Analyze customer data and user behavior to refine acquisition and retention strategies. Collaborate with creative, product, and tech teams to improve funnel performance. Track and report key KPIs including CAC, LTV, conversion rate, and cart abandonment. Explore early marketplace integrations if aligned with growth objectives. Eligibility : 2-4 years of experience in D2C/e-commerce growth roles. Hands-on experience with paid digital campaigns and conversion optimization. Strong analytical mindset and comfort with tools like GA4, Excel, Meta/Google Ads. Proven ability to work cross-functionally and manage external partners. Experience in health, wellness, baby care, or FMCG is a plus. Startup experience preferred.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for the development and implementation of customer relationship management expansion and retention strategies. Works with business development staff during initial account management period. Maintains loyalty and segmentation programs. Develops and maintains strategic business relationships with customers to promote organization awareness and profitable business. Regularly reviews and reports on customer retention, business opportunity, and market trends. Maintain relationships with high value clients. Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise. Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Implement and oversee HR strategies, policies, and initiatives across the organization. Provide expert guidance on performance management, employee relations, talent development, and succession planning. Work closely with management and employees to improve work relationships, increase productivity, and enhance retention. Analyze trends and metrics in partnership with the HR team to develop proactive solutions and programs. Support organizational change, restructures, and workforce planning initiatives. Drive engagement strategies to improve workplace culture and employee experience. Ensure compliance with labor laws and internal policies. Coach and counsel managers on HR policies and best practices. Support Learning & Development programs to enhance employee skills and career growth. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field (Masters degree or MBA is a plus). 3+ years of HR experience, including at least 2 years in a business partner. Strong understanding of HR practices, employment law, and organizational development. Exceptional interpersonal and communication skills. Ability to work in a fast-paced, dynamic environment. Data-driven and experienced with HR metrics, analysis, and HRIS systems. Strong influencing and problem-solving skills. Shift: 01:00pm IST to 10:00pm IST (Monday to Friday) Location: Velachery, Chennai Immediate joiners or 15days notice period

Role & responsibilities Support in running Retention marketing campaigns across WhatsApp, SMS, RCS, Email, and in-app notifications to keep users engaged. Work with the creative team to come up with ideas for messages, visuals, and hooks that can grab users' attention. Help in maintaining trackers and dashboards using Google Sheets or other data visualisation tools. Assist in setting up A/B tests (trying two versions of a message) and reviewing results to understand what works better. Work with data team to ensure campaigns are well-organized and reach the right users, using clean and properly tagged data. Good to have skills: Experience or knowledge of Clevertap Required Skills & Qualifications: Pursuing or recently completed an MBA degree in Marketing, Business Administration, or related field or diploma in these fields, Strong verbal and written communication skills, Good analytical and problem-solving ability, Beginner to intermediate level Excel & Google Sheet, A user-centric mindset and keen attention to detail. Internship Duration - 6 months

Role - Manager - HRBP Shift - U.S Shift Location - Yerwada, Pune (Work from Office) HR BUSINESS PARTNER PURPOSE OF THE ROLE As a HR business partner, the person would be responsible for driving execution of HR strategies and plans, process and policies related to recruitment, employee relations, and the associated learning and development requirements. The responsibilities also include driving efficiencies through productivity, enhanced employee engagement /experience and by institutionalizing processes as outlined by policies and by driving ownership within employee groups. BRIEF JD PLANNING AND BUDGETING Prepare HR key imperatives for the year covering individual plans for relevant HR processes, business requirements and priorities. Review, analyze and incorporate metrics on factors like employee engagement, attrition, headcounts, vendor costs, investments required. Review and provide inputs for corporate budget and HR budget based on these metrics, key business imperatives & market realities; Track and review the scores across various metrics; Review the finalization of budget & seek approvals; Track adherence to budget & take corrective actions in case of deviations. Provide inputs on policy changes required within business line to Corp HR CHANGE MANAGEMENT Play a key role in driving change management strategies and plans that maximize employee adoption and usage and minimize resistance alongside, meet the budget and schedule objectives as outlined. Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. Drive faster adoption, higher utilization, and proficiency with the changes that impact employees EMPLOYEE ENGAGEMENT, TALENT MANAGEMENT AND RETENTION Develop and execute an effective employee engagement and talent management plan in line with key imperatives & long-term strategy that caters to present and future requirements of the unit. Advise leaders and managers on critical talent management and retention initiatives and actions. Engagement activities including one-one / skips to be regularly conducted. Virtual events, Fun on the floor and key celebrations events to happen periodically. MANDATORY SKILLS • Strong communication and presentation skills • Adept at using HR technologies and tools for data analytics and solutioning • Ability to learn in a mature but complex organization with varied People Policies & Practices • Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. • Understanding of business flow and ability to work closely with critical and senior stakeholders

The Product Specialist at our company plays a crucial role in driving customer success by ensuring seamless adoption, engagement, and satisfaction with the Digii platform. As a trusted advisor, you will work closely with internal teams and customers to build confidence across all stages of the solution delivery lifecycle. Your responsibilities will include developing and executing strategic initiatives to enhance customer onboarding, retention, and engagement. You will also monitor product adoption metrics, conduct training sessions, and lead regular customer meetings to track progress and resolve challenges. In your role, you will own customer relationships, ensuring high satisfaction and continuous improvement in their experience with Digii. By working closely with sales, services, support, and leadership teams, you will drive overall customer success. You will also act as the Voice of the Customer, gathering and analyzing feedback to provide actionable insights to product management and engineering teams, thus driving improvements in the product and services. Collaboration with engineering, product management, and support teams will be essential to resolve technical challenges faced by customers. You will ensure timely resolutions for customer issues, maintain deep knowledge of Digii's platform capabilities, and provide effective technical guidance. Through cross-functional collaboration with various teams, such as engineering, sales, services, support, and leadership, you will enhance customer outcomes and align business objectives. **Qualifications:** **Must Haves:** - 2-3 years of experience as a Product Specialist - Good Understanding of MS Excel - Ability to understand customer KPIs and goals - Proactively make strategic recommendations that deliver ROI - Experience implementing new processes and communicating them with internal teams - Motivated and positive approach to solving customer problems - Passion for technology and contributing to a fast-growing SaaS company - Experience working with cross-functional teams **Preferred:** - Understanding of API architecture and use cases - Experience with customer onboarding and retention strategies - Knowledge of customer success platforms - Basic knowledge of SQL or data analysis tools - Understanding of SaaS business models and customer lifecycle management - Familiarity with CRM tools This position is located in Hyderabad.,

As an HRBP (Human Resources Business Partner) / Senior HR Manager at our organization located in Indore, you will be responsible for spearheading various HR initiatives tailored to the IT industry. With a requirement of an MBA, BBA, or other HR-related certifications and a solid experience of 8-10 years, you will have the opportunity to make a significant impact on our HR processes. Your primary responsibilities will revolve around designing and implementing HR processes from scratch, ensuring a comprehensive framework that addresses current gaps while enhancing operational efficiency. You will lead strategic HR planning focused on the IT sector, aligning HR strategies with business objectives and the specific workforce needs of the IT industry. Additionally, you will be tasked with reconstructing existing HR processes such as recruitment, onboarding, employee engagement, and talent management to better align with our organizational goals. Creating and executing Standard Operating Procedures (SOPs) for all HR functions will be crucial in ensuring smooth operational workflows and compliance with regulations. You will play a key role in developing Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for all departments, establishing clear performance metrics and accountability for each employee. Redesigning the organizational hierarchy to streamline reporting lines and career progression pathways will also be part of your responsibilities. Moreover, you will be responsible for creating an effective performance review system that incorporates feedback mechanisms from junior to senior positions, ensuring a holistic evaluation process. Developing HR dashboards to provide real-time insights into critical HR metrics will enable data-driven decision-making and tracking of key performance indicators. Furthermore, you will conduct detailed analyses of employee turnover and propose strategies to improve retention and engagement across the organization. This role is a full-time position with benefits including health insurance and Provident Fund, operating in a day shift at our office location in Indore.,

Culture & Engagement Redefine, communicate, and implement company culture across teams Build rituals and programs that embed cultural values in daily work Drive employee engagement initiatives to improve belonging and motivation Talent Acquisition Overhaul and speed up the hiring process in collaboration with the TA team Drive structured hiring for leadership and business-critical roles Implement modern, data-driven recruitment and onboarding processes Performance & Growth Institutionalize a fair and continuous performance management system Develop learning, development, and upskilling programs for all levels Define org structures, career paths, and development frameworks People Operations Design and improve HR systems, tools, and policies for scalability Ensure compliance with labor laws and maintain a healthy workplace Manage compensation, benefits, and retention strategies Leadership Partner Serve as a trusted advisor to the founders and leadership team Help managers become better leaders through coaching and enablement Use data and insights to guide decision-making and measure success Business-oriented problem-solving mindset 8-12 years of HR experience in high-growth startups or similar environments Proven track record of setting up and scaling HR functions Strong experience in both strategic HR and hands-on execution Excellent communication and leadership skills High empathy, integrity, and bias for action Strong understanding of startup dynamics, culture building, and changemanagement Above everything, willing to learn continuously and keep improving

AVP/Sr. Manager - HRBP-15+ years - Pune/Bangalore/Mumbai Summary Are you a seasoned HR professional passionate about employee engagement, change management, and aligned business strategies? Heres a golden opportunity to leverage your deep HRBP expertise with a dynamic, people-centric organization dedicated to excellence. We are looking for an AVP/Sr. Manager - HRBP with 15+ years of experience who is driven to create impact and bring transformative growth to our workplace culture. Location- Pune, Mumbai, Bangalore Your Future Employer A globally renowned company known for its insurance, risk management and consulting business. As part of this reputed organization, you'll play a strategic role in reshaping leadership engagement and workforce development while being a champion of inclusion, diversity, and equity. Responsibilities Thrive as a strategic business partner to senior leaders, providing proactive HR solutions aligned with business goals. Act as a guide and mentor to leadership in driving people strategy, fostering business transformation, and optimizing workforce capability. Lead and deliver HR operations, which include HR analytics, performance appraisal, employee relations, and organizational change management. Drive robust initiatives around diversity, equity, and inclusion to strengthen a culture of belongingness. Plan and execute data-driven strategies for workforce planning, succession frameworks, and career development plans. Implement innovative employee engagement strategies to elevate collective organizational success. Steer change management initiatives with a focus on transforming organizational design effectively. Cultivate collaboration across teams and ensure adherence to company values, mission, and long-term organizational goals. Requirements Education : Bachelors or Masters degree in Human Resources, Business Administration, or related fields. Experience : Minimum of 15 years as an HRBP in a dynamic, fast-paced organization with evidence of strong leadership. Expertise in HR operations, employee engagement, organizational development, and performance management. Proven skills in strategic business partnering, change management, and HR analytics. Strong knowledge of labor laws, compliance frameworks, and best HR practices. Demonstrated ability to lead diversity and inclusion initiatives effectively. Exceptional communication, negotiation, and stakeholder management skills. Ability to manage ambiguity and deliver impactful results in a matrixed environment. Whats in it for you? A rewarding career with a global leader that values diversity, talent, and innovation. Opportunities to work with a highly skilled and collaborative team of professionals. An open culture that encourages creativity, autonomy, and continuous learning. Competitive compensation package and industry-leading benefits. A chance to impact and shape HR practices across the organization. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Scammer Alert : Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Note We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords: HRBP, HR Strategy, Organizational Development, Employee Relations, HR Operations, Succession Planning, Change Management, Employee Engagement, Diversity and Inclusion, Business Partnering.

Business Development Manager Company: Success Gyan Location: Chennai, India Mode : Work from Office/On-site (only) About Us: Success Gyan is a leading personal development platform committed to empowering individuals to achieve their full potential. We organize and conduct a wide range of personal development events, both in-person and virtual, that inspire and transform thousands of lives. Our mission is to inspire 100 million, and make them a better version of themselves, and to make India the training capital of the world. Job Description: We are looking for a highly driven Business Development Manager (BDM) to lead, coach and manage a team of Senior BDAs. This role involves strategic oversight, sales execution, and team leadership. The ideal candidate will have a proven track record in high-ticket sales and team management, preferably in the EdTech or personal development space. Key Responsibilities Team Leadership & Management Lead, mentor, and manage a team of Senior Business Development Associates. Set individual and team targets and ensure consistent performance and motivation. Provide regular training, coaching and performance feedback to develop team capabilities. Sales Strategy & Execution Drive the end-to-end sales process, including pipeline development, closure and collections. Design and implement scalable sales strategies aligned with company objectives. Collaborate with Marketing to optimize lead generation and conversion funnels. Sales Governance & Metrics Track team performance using CRM dashboards, call recordings and daily reports. Ensure adherence to sales SOPs, target discipline and refund minimization. Monitor key metrics like conversion ratios, average ticket size and collection timelines. Client Experience & Retention Ensure that BDAs deliver high-quality customer service and post-sale engagement. Own key client escalations and build long-term relationships with top customers. Cross-functional Collaboration Work closely with Product, Marketing and Events teams to ensure seamless execution. Channel customer insights and feedback to influence product improvements and campaigns. Qualifications: Bachelors degree in Business, Marketing, or related field. MBA is a plus. 7+ years of experience in high-ticket sales with at least 1-2 years in a team leadership role. Prior experience in EdTech, SaaS or training & development industry preferred. Proficiency in CRM tools and data-driven sales management. Strong communication, negotiation and people management skills. High emotional intelligence and ability to inspire and drive performance under pressure. A mindset of ownership, discipline and continuous learning. What We Offer: A dynamic and innovative work environment. A chance to attend these courses to learn and grow personally Competitive compensation package. Opportunities for professional growth and development. The chance to be part of a team that is changing lives through personal development. If you are ready to make a meaningful impact in the world of personal development through your work, we encourage you to apply. Join us in inspiring and transforming lives. How to Apply: If you have the required skills and experience to excel in this role, we invite you to join our dynamic team and contribute to the continued success of our brand. Please submit your resume and a portfolio showcasing your previous work - if any to bennat@successgyan.com Note: This job description is intended to provide a general overview of the position and may not contain a comprehensive list of all responsibilities and qualifications.