140 Retention Strategies Jobs - Page 3

Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills: Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience: • Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment • Working knowledge of GA4 Qualification: • Any Graduate with good Analytical & Technical bend of mind [MBA preferred]

Guide new customers through the onboarding process, ensuring a smooth setup of services. Proactively engage with existing customers to increase satisfaction and reduce churn. Act as the primary point of contact for assigned customer accounts.

About the Role: We are looking for a data-driven Growth Manager to drive user acquisition, engagement, retention, and monetization for our mobile gaming products. This role will focus on scaling player growth, optimizing revenue streams, and enhancing user experiences through strategic and performance-driven initiatives. Key Responsibilities: User Acquisition & Performance Marketing - Develop and execute multi-channel growth strategies (Google Ads, Meta, influencer networks, ASO). - Optimize campaigns to improve key metrics (CPI, CAC, ROAS, LTV). - Drive organic and viral growth through community engagement and referral programs. Player Engagement & Retention - Implement data-driven retention strategies, loyalty programs, and in-game incentives. - Work closely with product teams to enhance user experience and reduce churn. Monetization & Revenue Optimization - Identify and optimize monetization strategies (in-app purchases, ad revenue, partnerships). - Conduct A/B testing on promotions, pricing models, and content strategies. Data & Analytics: - Analyze user behavior, market trends, and competitor insights to refine strategies. - Utilize analytics tools (Google Analytics, Appsflyer, Mixpanel, Adjust) for performance tracking. What we are looking for: - Experience in driving growth in the mobile domain. - 3-5+ years of experience in growth marketing, user acquisition, or a related role in gaming. - Strong understanding of gaming ecosystems, player behavior, and gaming communities. - Expertise in performance marketing, ASO, and user acquisition strategies. - Proficiency in analytics tools (Google Analytics, Mixpanel, Adjust, etc.). - Passion for gaming and deep knowledge of industry trends. Why Us - High-growth startup with a fast-paced learning environment. - Performance-based bonuses & competitive salary. - Medical insurance for you and your family. - Company-sponsored learning & upskilling opportunities. - Casual work culture, team outings, and free meals/snacks. Apply Save Save Pro Insights

-Boost lifecycle value via retention -Manage flows on email, SMS & WhatsApp -Run campaigns for events, seasons & triggers -Write copy for diverse customer segments -Collaborate on creatives for campaigns -Analyze data to improve open rates & LTV Required Candidate profile - 3–5 yrs in retention across Email, SMS, In-app, Push, WhatsApp, Telegram - Proven record in boosting engagement, retention & user funnel - Skilled in GA, FB Analytics, CleverTap, WebEngage, Optimove

Job Roles & Responsibilities : Facilitate as HR contact for various employee activities Define a structured Engagement Plan across business units Conducts skip level meetings and One-on-ones Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates Grievance Handling - To understand employee grievance and to give them a permanent solution on the same SPOC for Internal Job Postings - To communicate current openings to all the employees and co- ordinate interviews, conduct interviews and close the requirement within TAT Employee engagement activities - Fun at work activities to have a high energy level on the work floor Policies - Implementation of HR Policies of the company and provides critical support and feedback in the process Performance Management system - To ensure employees who are part of the performance enhancement plan acknowledge their plan of actions which was implemented by their supervisors Code of conduct implementation - To ensure each employee follows the code of conduct of the organization Rewards and Recognition Facilitate the monthly program to recognize the talented and outstanding employees by ensuring nominations, ratification of data and analysis of the same Background verification Initiate discussion with employees who receive negative report and close the case within Candidate Requirements : Preferred Qualification MBA HR Excellent communication skill Worked on MS excel or WPS spreadsheet Worked on Canva or Poster my wall to create posters Flexible working in night shift

Were hiring a Senior Executive/Lead - HR Business Partner for our US Logistics team in Mohali! Whats in it for you? Role : Drive HR operations & employee engagement Location : C-126, Sector 73, Mohali Shift : Night shift (US hours) Perks : Cab facilities + Salary no bar for the right talent Preference : Female candidates encouraged Apply Now! Contact Digvijay Sharma at 9690564554 or send your resume via Naukri. Eternity Logistics Solutions Where talent meets opportunity!

All HR Business Partner functions while working closely with the leadership and stakeholders to policy adherence. Onboarding, KM, Performance Management, Talent Engagement, PIP, attrition, grievances, to exit interviews. Manage data efficiently. Required Candidate profile Good exposure of performance appraisal, succession planning and stakeholder management. Experience required into employee engagement and connect activities. Work timings- 6 pm - 3 am

All HR Business Partner functions while working closely with the leadership and stakeholders to policy adherence. Onboarding, KM, Performance Management, Talent Engagement, PIP, attrition, grievances, to exit interviews. Manage data efficiently. Required Candidate profile Experience required in employee engagement and connect activities. Excellent communication skills in English. Should be Open to work in a 6 pm - 3 am shift.

Role & responsibilities: Manage and resolve employee relations issues in a timely and effective manner. conduct investigations and provide. Advise managers and employees on HR policies, procedures and labor regulations. Support organizational change and employee engagement initiatives. Preferred candidate profile:- BPO experience is mandatory Minimum 6-7 years experience Graduation Mandatory Locations:- Bangalore, Pune, Chennai. Contact HR Pravin 977133639

Greetings from Global Healthcare! Job Title : Manager - HR Business Partner/ Employee Relations Location - Chennai - Vepery Shift : Ready to work in US Shift Timings. ( Night Shift) Exp : 12-18 yrs PREFERRED ONLY MALE CANDIDATES Roles & Responsibilities: Incident management, Team Leadership, Safety compliance, Reporting: Maintain accurate logs of incidents, security breaches, operational activities, and shift reports. Provide nightly operational and security reports to upper management, highlighting any issues or concerns that require attention. Technology & Equipment Monitoring: Monitor the security systems and ensure that all equipment such as CCTV cameras, alarms, and fire suppression systems are functioning properly. Troubleshoot any technical issues with security devices. Emergency Response: Lead emergency response efforts in case of any unforeseen security situations such as natural disasters, system failures, or other emergencies. Coordinate with emergency services as required. Staff Supervision : Manage and support Night shift employees, ensuring Office decorum and discipline. Adherence to Sops : Ensure that all Employees consistently comply with established SOPs and Safety Guidelines. This includes regularly monitoring work place practices and taking corrective action when deviations occur. Legal and Compliance Handling : Address any legal issue such as police visits, Regulatory checks, or Political interference. Must be responsible for coordination in providing timely response to the queries- Via, Calls , Emails and In person. Emergency Support : Have an Emergency response system with access to medical aid and counseling if need. Harassment - Free Environment : Provide strong anti - harassment policies with confidential complaint Mechanisms . COMPETENCIES / SKILL SET : Strong business and HR acumen, including strong problem-solving skills, critical thinking, and analysis to drive organizational and people-related strategies and outcomes. Self-starter who demonstrates accountability for results. Excellent interpersonal skills with the ability to build rapport quickly, influence and partner with senior management and communicate effectively with all levels of the organization to achieve results. Ability to work within constraints and to challenge the status quo. Comfortable with ambiguity and taking part in complex strategy discussions. Strong strategic thinking and passionate about innovative HR solutions and process improvement. Should be strong in grievance and disciplinary management and employee relations. Results orientation and Execution focused, with strong attention to detail. Ability to get into the details, when necessary, but also see the larger picture. In-depth knowledge of labor law and HR best practices QUALIFICATIONS & WORK EXPERIENCE : MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience. Proven work experience as a HR Manager or similar role. Prior Experience of working in BPO / KPO's and Managing Large Work Force would be referred Interested candidates can share your profile along with below details to this WhatsApp Number 8925808592 by providing these details in this format. Total Exp : Relevant Exp as HRBP: Current CTC Expected CTC: Notice Period: Current location: Preferred Location: Reason for Job Change : Regards, Harini S HR Department

Role & responsibilities Manage end-to-end recruitment across the region. Partner with business heads to understand manpower needs and workforce planning. Oversee onboarding, induction of new hires. Resolve employee grievances and ensure fair HR practices. Conduct employee engagement initiatives to boost morale and retention. Maintain proper documentation and employee records in line as per regulations. Traveling for branch visits. Office upkeep and facility management efficiency. Vendor and asset management effectiveness. Cost optimization in office operations.

Role & responsibilities Manage end-to-end recruitment across the region. Partner with business heads to understand manpower needs and workforce planning. Oversee onboarding, induction of new hires. Resolve employee grievances and ensure fair HR practices. Conduct employee engagement initiatives to boost morale and retention. Maintain proper documentation and employee records in line as per regulations. Traveling for branch visits. Office upkeep and facility management efficiency. Vendor and asset management effectiveness. Cost optimization in office operations.

Role & responsibilities Manage end-to-end recruitment across the region. Partner with business heads to understand manpower needs and workforce planning. Oversee onboarding, induction of new hires. Resolve employee grievances and ensure fair HR practices. Conduct employee engagement initiatives to boost morale and retention. Maintain proper documentation and employee records in line as per regulations. Traveling for branch visits. Office upkeep and facility management efficiency. Vendor and asset management effectiveness. Cost optimization in office operations.

At Johnson & Johnson, we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Hospital/Hospital Systems (Commission) Job Category: Professional All Job Posting Locations: Gurgaon, Haryana, India Job Description: Helps establish and implement programs and innovative initiatives for the organization to advance Clinical Sales - Specialty Physicians initiatives Contributes to projects, programs, or processes for the Clinical Sales - Specialty Physicians area Integrates methods based on analyses of trends and the competitive landscape to continually improve the organizations Clinical Sales - Specialty Physicians strategy Generates growth initiatives within the clinical sales area by reviewing consumer analytics and communicating data-driven sales and customer retention strategies Attends to cases in customer accounts and advises physicians on clinical attributes or techniques associated with products Implements growth initiatives and improves competitive positioning through innovative sales and customer retention strategies Understands and applies Johnson & Johnson s Credo and Leadership Imperatives in day-to-day interactions with team This job is salaried Job is eligible for sales incentive / sales commissions

Position Overview: We are seeking a proactive and detail-oriented Technical Recruitment Executive to join our HR team. This role involves sourcing, screening, and hiring top-tier technical talent to meet our organization's growing needs. Key Responsibilities: Develop and post technical job descriptions across relevant platforms. Source candidates using job boards, social media, and professional networks. Screen resumes and conduct initial interviews to assess technical skills and cultural fit. Coordinate interviews with hiring managers and provide timely feedback to candidates. Maintain accurate and up-to-date recruitment records. Assist in negotiating and finalizing job offers. Facilitate the onboarding process for new hires. Stay informed about industry trends and best practices in recruitment. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 2-3 years of experience in technical recruitment. Strong communication and interpersonal skills. Understanding of technical roles and job market trends. Proficiency in applicant tracking systems and HR software. Preferred candidate profile

At Loop, companies take pride in offering exceptional employee benefits, and Enterprise Servicing Executives (ESMs) are the heroes who ensure that benefits delivery is smooth, seamless, and hassle-free for both HR teams and employees. As an ESM, you will be the day-to-day partner for HR leaders, ensuring they have everything they need to champion Loop s benefits within their organizations. Your success is measured by the success of your HR partners making their lives easier and ensuring employees experience world-class benefits. You will work closely with Enterprise Account Managers (EAMs) to ensure 100% logo retention and 150% Net Revenue Retention (NRR) for your assigned accounts. Additionally, you will collaborate with Dedicated Claims Handlers and Operations Agents on enterprise accounts with a premium of 1Cr+ to provide white-glove service. This role is a launchpad for career growth, with a clear path toward becoming a Customer Success Manager (CSM) in Mid-Market or Enterprise with your own portfolio and retention targets. Key responsibilities : Account Servicing : You will be responsible for ensuring that every corporate client experiences seamless and proactive benefits servicing. This includes: Seamless policy issuance - Ensuring e-cards are issued on time, with zero errors. Coverage accuracy - Running enrollments and HRMS integrations to ensure all members are covered accurately and on time. Claims excellence - Managing the 4Ds of claims: documentation, delays, denials, deductions to reduce friction for HR teams. Being hyper-responsive to HR - Acting as a trusted partner to HRs, ensuring all their day-to-day benefits needs are met quickly and effectively. Proactive employee support - Ensuring employee queries are handled with speed and empathy, creating a delightful experience. Product adoption - Driving engagement with the Loop mobile app, where employees can claim insurance, consult Loop s in-house doctors, and book diagnostic tests. Data-driven insights - Delivering monthly updates on policy performance, identifying key trends, and providing strategic recommendations to HRs. Collaboration & Account Expansion : You will play a key role in retaining and expanding enterprise accounts by: Working closely with Enterprise Account Managers (EAMs) to ensure 100% retention of assigned accounts. Collaborating with Dedicated Claims Handlers and Operations Agents on large enterprise accounts ( 1Cr+ premium) to deliver a high-touch service experience. Identifying growth opportunities within accounts and sharing insights with the account team to drive upsell and cross-sell initiatives. Career Growth Path : This role is designed as a stepping stone to becoming a Customer Success Manager (CSM) in either Mid-Market or Enterprise. As an ESM, you will gain hands-on experience in client servicing, retention strategies, and account expansion, eventually taking on a full revenue responsibility for your own portfolio. Who we need : A champion of employee benefits Passionate about helping HR leaders succeed and earning their trust to become your champion Excellent problem-solving skills - proactive in finding solutions with internal teams and insurers/TPAs. Ability to manage multiple priorities, stay organized, and meet deadlines. Process and detail oriented Strong attention to detail and accuracy, especially in policy issuance, coverage enrollments, and claims handling. Past experience handling employee benefits policy issuance, endorsements, claims, analytics is required. Collaborative and eager to learn Thrives in a collaborative environment, working closely with cross-functional teams like Enterprise Account Managers, Claims Handlers, and Operations. Excited to launch industry-leading technology like the Loop App, Enrolment Portals, in-app claims submission, self-serve endorsements tools for HR, and more. Why join Loop Impactful Role - Directly improve the benefits experience for thousands of employees. Career Growth - Clear path to becoming a CSM in Mid-Market. Customer-First Culture - Work with some of the best HR teams in India to elevate employee we'llness.

At Loop, companies take pride in offering exceptional employee benefits, and Enterprise Servicing Executives (ESMs) are the heroes who ensure that benefits delivery is smooth, seamless, and hassle-free for both HR teams and employees. As an ESM, you will be the day-to-day partner for HR leaders, ensuring they have everything they need to champion Loop s benefits within their organizations. Your success is measured by the success of your HR partners making their lives easier and ensuring employees experience world-class benefits. You will work closely with Enterprise Account Managers (EAMs) to ensure 100% logo retention and 150% Net Revenue Retention (NRR) for your assigned accounts. Additionally, you will collaborate with Dedicated Claims Handlers and Operations Agents on enterprise accounts with a premium of 1Cr+ to provide white-glove service. This role is a launchpad for career growth, with a clear path toward becoming a Customer Success Manager (CSM) in Mid-Market or Enterprise with your own portfolio and retention targets. Key responsibilities : Account Servicing : You will be responsible for ensuring that every corporate client experiences seamless and proactive benefits servicing. This includes: Seamless policy issuance - Ensuring e-cards are issued on time, with zero errors. Coverage accuracy - Running enrollments and HRMS integrations to ensure all members are covered accurately and on time. Claims excellence - Managing the 4Ds of claims: documentation, delays, denials, deductions to reduce friction for HR teams. Being hyper-responsive to HR - Acting as a trusted partner to HRs, ensuring all their day-to-day benefits needs are met quickly and effectively. Proactive employee support - Ensuring employee queries are handled with speed and empathy, creating a delightful experience. Product adoption - Driving engagement with the Loop mobile app, where employees can claim insurance, consult Loop s in-house doctors, and book diagnostic tests. Data-driven insights - Delivering monthly updates on policy performance, identifying key trends, and providing strategic recommendations to HRs. Collaboration & Account Expansion : You will play a key role in retaining and expanding enterprise accounts by: Working closely with Enterprise Account Managers (EAMs) to ensure 100% retention of assigned accounts. Collaborating with Dedicated Claims Handlers and Operations Agents on large enterprise accounts ( 1Cr+ premium) to deliver a high-touch service experience. Identifying growth opportunities within accounts and sharing insights with the account team to drive upsell and cross-sell initiatives. Career Growth Path : This role is designed as a stepping stone to becoming a Customer Success Manager (CSM) in either Mid-Market or Enterprise. As an ESM, you will gain hands-on experience in client servicing, retention strategies, and account expansion, eventually taking on a full revenue responsibility for your own portfolio. Who we need : A champion of employee benefits Passionate about helping HR leaders succeed and earning their trust to become your champion Excellent problem-solving skills - proactive in finding solutions with internal teams and insurers/TPAs. Ability to manage multiple priorities, stay organized, and meet deadlines. Process and detail oriented Strong attention to detail and accuracy, especially in policy issuance, coverage enrollments, and claims handling. Past experience handling employee benefits policy issuance, endorsements, claims, analytics is required. Collaborative and eager to learn Thrives in a collaborative environment, working closely with cross-functional teams like Enterprise Account Managers, Claims Handlers, and Operations. Excited to launch industry-leading technology like the Loop App, Enrolment Portals, in-app claims submission, self-serve endorsements tools for HR, and more. Why join Loop Impactful Role - Directly improve the benefits experience for thousands of employees. Career Growth - Clear path to becoming a CSM in Mid-Market. Customer-First Culture - Work with some of the best HR teams in India to elevate employee we'llness.

Role & responsibilities Billing Efficiency & Sales Performance Optimize oil billing efficiency across all categories and food to ensure consistent revenue growth. Drive targeted improvements in MBO billing efficiency and priority oil SKUs (E-1: 3 SKUs, ROI: 2 SKUs) to enhance market penetration. Market Expansion & Activation Develop and execute monthly food and oil market activation plans to drive brand visibility and sales momentum. Sales Capability Building & Onboarding Implement a structured onboarding process for new Sales Officers (SOs) and Sales Representatives (SRs) to accelerate productivity. Conduct training effectiveness assessments (Welcome Calls) for newly joined SRs and implement improvements. Retention & Employee Experience Conduct exit interviews for SRs and provide insights for attrition analysis and retention strategy enhancement. Sales Training & Enablement Ensure seamless coordination and data support for SR training programs, ensuring alignment with business needs. Sales Operations & Performance Monitoring Prepare and analyse Gati data for fortnightly meetings with promoters to drive sales efficiencies. Design and execute a structured monthly travel plan for RSMs and ASMs to maximize field effectiveness. Governance & Sales Process Optimization Maintain a structured calendar for JC Meetings, ensuring timely documentation of meeting minutes (MoM) and effective follow-up on action plans.

Key accountabilities P&O contact for assigned business area of responsibility. Supporting with P&O needs, requests and projects, and routing more strategic requests to the appropriate P&O BP and/or P&O Global Function as necessary. Serve as an advisor to leaders in the respective country/site/division on matters related to the employee life cycle. Provide guidance to client groups to plan effective on-boarding and in-boarding for new and transferring employees. Plan and conduct new employee orientation. Addressing employee questions and concerns related to P&O policies and benefits Behaviors Expected Ability to make decisions and exhibit sound and accurate judgment to make timely decisions Ability to handle changing priorities Must be able to embrace a sense of urgency, innovation and resourcefulness Clear communication skills, capable of clearly conveying HR policies, procedures, and recommendations to diverse stakeholders, including management and employees. This includes active listening, negotiation, and conflict resolution skills. Ensuring confidentiality, fairness, and compliance with all relevant legal and regulatory requirements in P&O consultancy, while also pragmatically addressing real-world complexities.

Job Description Retail- RM Advisor Designation: RM Advisor Roles and Responsibilities : • Activate trading accounts for clients and guide new entrants in understanding equity market dynamics • Cross-sell investment products such as Insurance, Mutual Funds (MF), PMS, SIP, and Initial Public Offerings (IPOs) to existing clients. • Coordinate daily equity trades for clients and assist in executing trades online or placing orders on their behalf. • Drive revenue growth while ensuring client profitability and long-term engagement. • Provide clients with market insights and investment advisory services based on current financial conditions. • Acquire new clients through referrals from existing customers • Reactivate inactive clients through consistent follow-ups and engagement strategies. • Ensure timely collection of margins and market-to-market losses. Preferred Candidate Profile: • Educational Qualification: Postgraduate degree required. • Experience: Minimum 2 years of experience, with at least 6 months in equity dealing with an Indian broking firm. • Hands-on experience in broking with a solid understanding of financial products and market trends. • Must not have any self-trading experience. • Certification: NISM Series VIII certification is mandatory. • Strong expertise in client acquisition, retention strategies, and achieving sales targets. • Prior experience in the broking industry is essential.

About The Role Job Summary: The Bank Loyalty Manager is responsible for designing, executing, and optimizing customer loyalty and rewards programs for Credit Cards to drive customer engagement, retention, and satisfaction. This role will focus on analyzing customer behavior, managing loyalty campaigns, and ensuring alignment with the bank"™s overall marketing and customer retention strategies. Key Responsibilities: Loyalty Program Design & Management Develop and manage the bank"™s loyalty and rewards programs. Design programs that align with customer needs and the bank's business objectives. Evaluate and optimize existing programs based on customer feedback and market trends. Customer Engagement & Retention Work closely with the customer relationship team to ensure the loyalty programs promote long-term customer engagement. Analyze customer data to identify segments and create personalized offers. Develop strategies to enhance customer lifetime value (CLV) through loyalty programs. Campaign Execution Plan and execute loyalty marketing campaigns, promotions, and events. Collaborate with cross-functional teams such as product, marketing, and sales to drive program success. Manage external vendors and partners for program implementation and reward fulfillment. Data Analysis & Reporting Use data-driven insights to track the performance of loyalty programs. Provide regular reports on program ROI, customer behavior, and key performance metrics. Conduct customer surveys and feedback sessions to gauge program success. Partnerships & Collaborations Identify and negotiate partnerships with third-party vendors for exclusive customer benefits. Explore co-branded loyalty initiatives with other businesses or sectors to enhance program offerings. Customer Experience Optimization Ensure that the customer journey within the loyalty programs is seamless and adds value. Implement feedback loops to continuously improve the customer experience. Key Requirements: Educational Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. MBA or Master"™s in Marketing. Experience 5-7 years of experience in customer loyalty programs, preferably in the banking or financial services sector. Experience in customer segmentation, data analytics, and campaign management. Skills & Competencies Strong understanding of loyalty program mechanics and customer retention strategies. Excellent analytical skills with experience in data-driven decision-making. Proficiency in CRM tools, marketing automation, and analytics platforms. Strong communication and interpersonal skills for internal and external stakeholder management. Ability to manage multiple projects and deadlines in a fast-paced environment. Behavioral Competencies Customer-centric mindset. Strategic thinking with attention to detail. Proactive problem-solving skills. Team player with leadership capabilities. Performance Indicators: Increase in customer retention rate. Growth in customer lifetime value (CLV). Reduction in customer churn. Program participation and engagement rates. Return on investment (ROI) of loyalty initiatives.

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industrys first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally. Zeta Tachyon offers Rich digital-first cardholder experiences Native embeddable banking support Hyper-Personalization Policy Engine to launch segment-of-one card programs Web-based product configurators to launch in days vs. Quarters Rapid innovation & extensibility via APIs, event streams, and more Modern & intuitive web-based back-office experiences Next-gen regulatory risk & compliance capabilities Zeta is actively working with the largest Banks and FinTech's in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter About the role Zeta is looking to hire an Associate/Sr. Associate- People Partner. Job Location: Bangalore Responsibilities Ensure a seamless execution of all HR programs and processes within the BU. Have a pulse of the business unit and constantly think about how to improve the effectiveness of the business unit - by looking at teams, structure, and processes. Coach leaders at various levels and guide them on HR related guidelines and practices. Work with them to align, enable, and equip them and their teams to deliver to business unit OKRs. Collaborate closely with the centre of excellence teams to ensure solutions designed to meet business problems and needs. Administer org-wide programs like performance reviews, rewards and recognition etc. Review and analyse employee-related data to identify trends and recommend solutions to improve performance, retention, and employee experience. Resolve complex employee issues and grievances. Maintain an effective level of business literacy about the business unit's vision, goals, GTM strategy, business plans and its competition. Skills Excellent communication and articulation skills. Strong stakeholder management skills. Engineering organizations: Understand how an engineering organization functions, possess knowledge of engineering role, engineering practices. Comprehend how engineers think, and ways to keep them engaged and motivated. In-depth understanding of HR functions and practices. Strong business acumen, problem-solving abilities and analytical thinking skills. Experience and Qualifications Bachelors degree in any field. MBA/PGDM degree in Human Resource Management. 3+ years of HR business partnering or generalist experience supporting leaders at stable engineering organizations. Adeptness and ability to cope with a fast-paced work environment by being hands-on. Passionate about innovative HR solutions and process improvement. Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.

Job Opportunity: HR- Employee Relations (ER) - Day Shift & Night Shift Location: Velachery, Chennai Experience: 2+ Years Shift: Day & Night Shift Company: Global Health Care Billing Partners Role & Responsibilities: Plan and conduct comprehensive new employee orientations. Identify training and development needs for employees and facilitate the required programs. Develop, implement, and review HR policies, procedures, and guidelines. Prepare and maintain Quality Dashboards to report progress and overall quality metrics. Initiate and manage timely investigations, prepare necessary documentation, and recommend corrective or disciplinary actions. Administer HR policies, procedures, and employee handbook. Review and update employee rules and regulations as required. Conduct exit interviews and analyze feedback for continuous improvement. Handle employee grievances effectively, ensuring prompt resolution. Maintain and update the HR information system and employee database. Preferred Candidate Profile: Minimum 2+ years of experience in HR, with a focus on Employee Relations. Strong interpersonal, communication, and presentation skills. Proficient in research methodology, analysis, and problem-solving. Ability to manage and resolve employee-related issues. A proactive approach to employee engagement and retention. *NOTE* Required Male/Female for Day shit Required only Male for Night Shift Interested Candidate kindly share for your CV in the below contact details BHAVANA HR - 89258 08595

Expertise in labour laws and HR compliance. • Experience in managing blue-collar workforces in manufacturing environments. • Strong conflict resolution, negotiation, and mediation abilities.

Manager - Operations : Job Description: Paid Learners Engagement, Experience & Operations Manager About the Role: We are looking for a dynamic individual to own the end-to-end experience of our paid learners ensuring high engagement, seamless operations, and strong retention. This role requires a mix of operational efficiency, customer engagement strategies, and data-driven decision-making to enhance learner satisfaction and maximize conversions. Key Responsibilities: Engagement & Experience: Build and execute strategies to increase learner participation in classes and activities. Set up personalized communication (WhatsApp, emails) to keep learners motivated. Monitor and improve NPS & feedback loops to enhance user experience. Operations & Execution: Ensure a smooth flow of daily classes , resolving any scheduling, tech, or communication issues. Coordinate with trainers, support teams, and learners for seamless session execution . Manage batch transitions, renewals, and upgrades for paid learners. Retention & Growth: Identify drop-off points and implement strategies to reduce churn . Design win-back campaigns for inactive learners. Work closely with marketing & product teams to optimize renewal & upsell processes . Skills & Qualifications: 3+ years of experience in customer success, operations, or learner engagement (preferably in EdTech/Wellness). Strong understanding of retention strategies & community engagement . Excellent communication skills & ability to craft compelling messages . Data-driven mindset with experience in tracking user engagement metrics . Ability to work independently and collaborate across teams.