Suci Global

We are hiring Process Associate international voice process for one of our client based out of Noida. Freshers can also apply for this Job. Job Description: We are seeking a skilled and dedicated Auto and Repossession Recovery Specialist to join our team. Preferably, Candidate shouldve a strong background in auto financing, repossession procedures, and US customer service. Candidate should have international voice process experience for at least 6 months. Responsibilities: - Who can do skip tracing and investigative work to locate hard-to-find customers and collateral - Coordinate with law enforcement, towing companies, and legal counsel as needed - Update and maintain accurate records of all repossession activities and customer interactions - Provide exceptional customer service while handling sensitive and sometimes difficult situations - Follow company policies and procedures, as well as applicable laws and regulations, at all times Requirements: - Undergraduate/Graduate with strong communication skills - Ability to work independently and make sound decisions in high-pressure situations - Excellent problem-solving abilities and attention to detail - Proficiency in computer/laptops

We are hiring Operations Manager for one of our client based out of Noida. below is the Job Description. candidate should have experience in international Backoffice. You will be responsible for Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboard, team performance reports. Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team Attain SLA through effective management of the daily operations of the team Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. Conduct audits share feedback with team members Will be responsible for managing the portfolio of clients. Requirements Graduation is a must. Proven experience of min. 2 years as Operations Manager on papers Should be willing to work in 24*7 working environment. Excellent verbal / written communication skills Good with Analytical skills/ MS Excel / presentation skills

We are Hiring Sr. Associate HRBP for one of our client based out of Noida. Candidate should have experience in Handling Employees from International Process at least 1 year. Should be comfortable with Night Shift. Candidate Comfortable with night shift should only apply. Job Description Plan, execute and implement the Internal Communication and Employee Engagement programs to meet the strategic goals that integrate with company's objectives. Support various internal stakeholders such as Recruitment, HR Operations, Payroll, L&D, cross-functional collaboration teams, and Management Team with communication and design requirements. Design, implement and conduct the service line orientation programmed for new joiners. Handling Employee Communication by organizing Focus Group sessions, Meet the Leader sessions, develop action plan and ensure timely execution to address employee problems Facilitating creation of Fun Committees on the floor and driving periodic engagement activities Performance Management: Ensure all communications are brand compliant as per the organization's standards and guidelines Conceptualize, plan and execute company's employee engagement strategy to drive high-performing, engaging and passionate talent through initiatives by driving the Employee Engagement Survey, Employee events, Employee Recognition Programs (global/local) Drive internal social media platforms to elevate the visibility of key initiatives across India operations Administer Counselling/Performance Improvement Plans or any disciplinary proceeding in collaboration with Compliance team Prepare various reports as per the business requirements

Job description We are hiring Sales executives for one of our client based out of Gurugram, below mentioned is the Job Description. Freshers can also apply. Qualification, Graduate Undergaduate Key Responsibilities Engage with Clients to understand their needs and sell the Product. Must Have selling Skills and able to convert the Leads. Build and maintain string client relationship to drive sales and enhance customer satisfaction.

We are hiring AR Caller for one of our client based out of Noida Sec 2/ Below is the JD. looking for a skilled and detail-oriented Accounts Receivable (AR) Caller specializing in US healthcare to join our finance team. In this role, you will manage and follow up on outstanding healthcare claims, ensuring timely collections while maintaining positive relationships with healthcare providers and payers. Responsibilities:- Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments. Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues. Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system. Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary. Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management. Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable. Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues. Key Skills: Previous experience of 2+ Year in healthcare accounts receivable, medical billing, or a related field is required. Strong knowledge of healthcare billing processes, insurance protocols, and relevant regulations (e.g., HIPAA). Excellent communication and negotiation skills. Proficiency in Microsoft Office Suite and experience with healthcare billing software. Preferred Candidate Profile: Undergraduate/Graduate can apply. Should have proficiency in Typing (25 WPM with 95% of accuracy) Should be flexible with 24*7 shift.

We are hiring Customer care Executive for multiple domain for one of our client based out of Jaipur. Intrested candidate can apply to hr@suciglobal.com Process: International Process Eligibility: Any Grad / UG With Good Comms With 6 Months BPO Exp Salary: Upto 35K CTC + Upto 8k incentives Shift and Off: 5.5 Days Working With Rotational Shifts & Offs

We are hiring candidates for one of our client based out of Gurugram. Its a Blended process. Freshers and experience candidate with good communication skills can apply. Undergraduate and graduate both are considerable , Good typing speed, sppech clarity , Excellent in comms, Fresher and experience both are considerable, Versent 5 and 6 quality Customer service executive , 70% chat and 30% calls, 6 days working , Rotational shift for boys and day rotational shift for girls, Night allowance is there, Training days 15 days ( Stipend - 1000Rs/day)

We are hiring technical support Executive for one of our client based out of Gurugram. Candidate with min experience in Technical support can apply. 5 days working both side cab Rotational Shift and rotational off.

We are hiring Collectors for one of our client based out of Noida. Candidate should be open to Night Shift. Candidate should have atleast experience of 1 yrs in International Voice process. Should be between Age catogory of 21 to 30 years. Should have excellent Communication Skills. Intrested candidate can share their profile to Victor@Suciglobal.com

We are hiring Collections trainee for one of our client based out of Noida. Job Requirement Candidate should have 1 yrs of experience in International Voice Process. Should be flexible with Shift Timings. Should Have excellent Communication skills. One side cab + Meal + 3000 attendance Bonus + 5000 Travel allowance will be provided. intrested candidate can call 9773823011 or share the resume to Victor@suciglobal.com, Grow@suciglobal.com

We are conducting a Walkin Drive for the Position of Process Expert for one of our client based out of Noida. Process. Internationa Voice Process US Collections Eligibility Min 1 Yrs of experience in International Voice Process Should be flexible with Shift Timings Age between 18 to 30 Yrs This Drive is Organised By Suci Global Pvt Ltd.

We are hiring candidates for one of our client based out of Jaipur. Candidate Should have Min experinece of 6 months in BPO Back office, seller support, Content Moderation, catelog Management, trust and safety and Pricing. intersted candidate can share their cv to hr@suciglobal.com.

We are hiring Team Leader Operations for one of our Client based out of Noida. Below mentioned is the JD. Candidate should be from International Backend Process not email or chat. Preffered Candidates from Property and Casulty, Define Benefits, US Insurance. Candidate with exprience in International Backend and should have Minimum 2 yrs experience as Team Leader on papers with handling a team of 10 to 15. You will be responsible for Manage the day-to-day Planning, operation and problem-solving of a team of 15-20 resources Develop team to ensure delivery of consistently superior quality Ability to independently handle transitioning of new procedures. Drive the team to be client/customer-focused, owns training and development to team. Take ownership on delivering service level components, quality and targets and drive and motivates the team to achieve management goals. Effectively track and analyze the performance of individual team members and provide effective coaching and feedback Compiling all External and Internal reports Act as the communication conduit between team and management. Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards & team performance reports. Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team. Attain SLA through effective management of the daily operations of the team. Conduct audits & share feedback with team members Will be responsible for managing the portfolio of clients. Requirements Graduation is a must. Should be willing to work in 24*7 working environment. Excellent verbal / written communication skills Good with Analytical skills / MS Excel / presentation skills

We are hiring Customer care executive for one of our client based out of Jaipur. We are hiring for Multiple International Process. Candidate with experience in Internationa Customer service, International Sales, Customer retention can apply. interested candidates can share their cv to victor@suciglobal.com

We are looking for candidates from International Background. Candidate Should be open to Night Shift. We are hiring for Munltiple Profiles in International Customer service. Candidate with experience in International Hospitality process prefered Candidates from international Customer Service, International Sales, Customer retentions Minimum Experience required 6 months.

We are hiring customer service for one fo our client based out of Jaipur. Fresher and experience both can apply. Backend operations, Medical Billing. Candidate should be open to night Shift. intrested candidate should share their cv to Grow@suciglobal.com

We are hiring debt collector for US 3rd party Collections for one of our client based out of Noida. Responsibilities: - Who can do collect debt from US customers against their pending bills. - Update and maintain accurate records of all repossession activities and customer interactions -Excellent negotiation, analytical, and leadership skills - Provide exceptional customer service while handling sensitive and sometimes difficult situations - Follow company policies and procedures, as well as applicable laws and regulations, at all times. - Establish and manage payment plans with debtors when appropriate. - You will be making outbound calls to US customers for debt collections. We are seeking a skilled and dedicated Collector to join our team. Preferably, Candidate shouldve a strong background in US collections process along with good knowledge about FDCPA. Candidate should have US Collections process experience for at least 6 months.

We are hiring Process Expert for one of our client based out of Noida. Below is the Job Description. Responsibilities: Payment Entry: Accurately post payments and adjustments to patient accounts in the billing system, including electronic remittances and manual checks. Reconciliation: Reconcile payments received with the corresponding accounts receivable records to ensure accuracy and identify discrepancies. Claims Management: Review and resolve any payment discrepancies, denials, or underpayments by working closely with the billing and collections teams. Reporting: Generate and maintain reports on payment postings, outstanding balances, and any trends affecting cash flow. Customer Communication: Address inquiries from patients and insurance companies regarding payment postings and account status in a professional manner. Compliance: Ensure adherence to healthcare regulations, billing practices, and company policies related to payment posting. Process Improvement: Identify opportunities for streamlining the payment posting process and contribute to best practices within the team. Key Skills: Previous experience 1+ Year in payment posting, medical billing, or revenue cycle management in a healthcare setting is required. Strong knowledge of medical billing processes and payment posting practices. Proficiency in Microsoft Office Suite and healthcare billing software. Excellent attention to detail and strong organizational skills. Responsibilities: Charge Entry: Accurately input and post charges into the billing system for a variety of healthcare services provided to patients. Data Verification: Review and verify the accuracy of charge data from clinical documentation and coding to ensure compliance with payer requirements. Reconciliation: Reconcile posted charges with corresponding insurance claims and payments to identify discrepancies and resolve issues promptly. Reporting: Generate and maintain reports on charge postings, identifying trends and issues that may impact revenue cycle performance. Collaboration: Work closely with the billing and coding teams to ensure accurate and efficient processing of charges and resolve any issues that arise. Compliance: Ensure compliance with healthcare regulations and company policies regarding charge posting and data entry. Training: Assist in training new team members on charge posting procedures and best practices. Key Skills: Strong knowledge of medical terminology, coding (CPT, ICD-10), and billing practices. Proficient in Microsoft Office Suite and healthcare billing software. Excellent attention to detail and strong organizational skills. Self-motivated, analytical, and able to work both independently and as part of a team. Intrested candidate can share their cv to Victor@suciglobal.com