140 Retention Strategies Jobs - Page 2

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job description The holder of this role manages all Employee Experience & Retention activities of the aligned process. the role also requires ensuring all EE&R activities and performance standards are carried out as planned within the agreed time frames with no short fall in TAT thereby ensuring the highest levels of employee engagement and employee satisfaction in the process. KEY ACCOUNTABILITIES/ RESPONSIBILITIES Employee Relationship management and Communication: To be the single point of contact providing EE&R representation in the aligned process through effective employee relations/counsel & query/grievance handling. Conduct policy sessions during induction, training and BAU (refresher) stages. Ensure sufficient presence and visibility on the operations floor. Own and facilitate the Reward and Recognition process (including distressing) across the floor. Assist the floor in activities where EE&R intervention is required. Timely execution of ESAT/Dipstick &360 Surveys and carry out required action in identified areas. • Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process Drive Corporate Social Responsibility initiatives. Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones. Drive fun activities in the process Career Progression & Performance Management: Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually and monthly). Facilitation & timely execution of Internal Job Postings (Lateral) in the Process. Conduct the assessment centre for promoting advisors to the next level . Compliance: Increments of employees as per the life cycle approach Ensure that confirmations are done after six months Ensure that payroll inputs reach the coordinators in time and signs off the payroll before it is sent to the vendor Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports. Own and prepare the weekly headcount and attrition reports. Provide information and support for carrying out of effective Audits. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

EC-Council is hiring! Position- Talent Development & Culture Partner Location: Hyderabad or Mumbai, India. Onsite working About EC-Council EC-Council is the worlds largest cybersecurity technical certification body. We operate in 145 countries globally, and we are the owner and developer of various world- famous cybersecurity programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cybersecurity mindset of countless organizations worldwide. www.eccouncil.org Position Overview Join the dynamic People Team team of EC-Council! This global industry leader seeks a Talent Development & Culture Partner to support the talent development, performance excellence, engagement and cultural success in a fast-paced, nimble, creative environment. The role develops, defines and execute key learning, talent and cultural initiatives that will maximize talent across the organization in the areas of functional, performance management, organization design, and DEIB (diversity, equity, inclusion and belonging) initiatives. Reporting to the Global HR Head, the Talent Development & Culture Partner will deliver on the company's employee value proposition through the effective development and delivery of progressive, dynamic solutions to drive company-wide strategies such as external and internal programmatic experiences through skill building, coaching, speaker series, and DEIB campaigns to create high impact development experiences. This will involve collaborating with the HR team and business stakeholders to create and implement strategies that align with our goals, foster a culture of continuous growth, and bring our values to life. Key Responsibilities Talent Development: - Develop, organize, and direct development initiatives throughout the company including succession planning, talent reviews, coaching and performance consulting. - Researches, plans, organizes, administers, tracks and reports on programs through classroom, on-line, and webinar training sessions for all levels of employees. - Develops material to support current and new development programs (i.e. org charts, workflows, job aids, marketing collateral). - Consistently identifies and recommends changes to current programs and initiatives that lead to cutting-edge improvements in the learning and development space. - Manages the internal Talent Development inbox responding to ongoing employees questions and requests. - Manages and maintains all required data and records (i.e. Engagement Survey, Talent Review, 360 Degree Feedback). - Oversees company and vendor representatives who are acting in the role of facilitators for a specific program or initiative. - Anticipate and react quickly to shifts in strategy/focus by realigning and re-prioritizing work streams as necessary. Performance Management: - Support the design and management of performance management processes, including goal-setting, performance evaluations, check-in conversations, and calibration. - Help design the branding and successful launch of our new programs and platforms. - Innovate and implement strategies for recognizing and rewarding exceptional performance. - Co-design a business-partner led performance calibration process, providing tools/resources and training that enable PBPs to implement. Talent and Succession Planning: - Create the building blocks for a talent identification process including criteria creation for critical roles and high -potential talent. - Support the design and management of a new talent review process, creating tools, frameworks, and resources to enable HR partners work with leaders to forecast future talent needs and develop succession planning strategies. - Develop and manage against the talent road map, tracking trends, as well as communicating progress, risks, and issues throughout the talent cycle. Employee Engagement: - Work with the HR team to build a comprehensive employee listening strategy to ensure data/employee feedback is captured and used to inform talent initiatives/program. - Lead efforts to enhance employee engagement through regular annual engagement surveys. - Gather and analyze employee feedback and use insights to drive improvements in engagement and overall employee experience. - Influence a culture of knowledge sharing by ensuring intellectual capital is being leveraged to ensure consistent and transparent communication. Compliance and Diversity: - Ensure that talent management practices are aligned with legal and regulatory requirements by partnering with our legal team. - Promote diversity, equity, inclusion and belonging (DEIB) programs by integrating them into talent management practices. Required skills, experiences and qualifications - MBA or degree in human resources or similar field. - 10 to 15 years of experience in talent management, human resources, or a related field, with proven success in developing and implementing talent management strategies. - A strong understanding of performance management, learning and development, and employee engagement principles. - Experience effectively collaborating across levels. - Experience using data to guide decision-making and measure the impact of talent management initiatives. - Instructional design experience to help develop materials (guides, decks, and workshops) to support the successful roll-out of Talent Management programs. - Exceptional facilitation and project management skills. Candidates with International exposure and available to join at short notice are preferred. Additional Information We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us nisha.rawat@eccouncil.org and let us know how we may assist you. This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy EC-Council (eccouncil.org).

We are seeking a seasoned growth leader to take ownership of our in-app growth at Junglee Games. This role will focus on increasing share of organic conversions by optimizing referral programs , social sharing features and cross-sell initiatives across all Junglee Games titles. The ideal candidate combines a strong analytical mindset with product sensibility and cross-functional leadership skills to drive initiatives at scale. Job Location Gurgaon Key Responsibilities Referrals Virality: Design, launch, and scale effective referral and incentive programs that drive user acquisition and retention. Coordinate with all game stakeholders to own and understand the test pipeline and move the needle on the core KPIs Social Sharing: Develop in-app social constructs that encourage users to share game experiences, achievements, and rewards by understanding their intrinsic motivation to increase player engagement and liquidity across games. Cross-Sell Strategy: Build frameworks to promote relevant games and features to the right users at the right time, ensure players are aware of all games in the ecosystem and their ARPUs and lifetime values increase at an overall level. Growth Experimentation: Define and run a robust pipeline of A/B tests and growth experiments to drive user engagement and conversions across games. Qualifications Skills Required 6-10 years of experience in growth, product or user acquisition roles preferably in consumer tech, gaming and social platforms. Proven track record of driving measurable growth through in-app strategies and user behaviour optimisation. Strong understanding of growth funnels, user segmentation, and retention strategies. Experience working with data platforms, product analytics tools (e.g., MMP platforms, CX platforms), and A/B testing frameworks. Ability to balance high-level strategy with hands-on execution. Exceptional communication and stakeholder management skills. Passion for gaming and a user-first mindset.

We are on a high-growth trajectory and seeking a Business Strategy Manager to work directly with the CEO on critical business initiatives. The ideal candidate should have a strategic mindset, strong analytical capabilities, and execution-driven leadership. This role offers a unique opportunity to influence key business decisions and drive impactful strategies. Key Responsibilities: Collaborate with the CEO to develop and implement strategic business plans. Identify market trends, competitive insights, and new growth opportunities. Drive business expansion, retention strategies, and operational improvements. Build data-driven business models and create high-impact presentations. Work cross-functionally to align objectives and ensure seamless execution. Analyze key business metrics and provide recommendations for optimization. Required Qualifications & Skills: Experience: 3-6 years in strategy, consulting, or business planning. Education: MBA/PGDM from a top-tier business school. Direct experience supporting C-level leadership. Strong analytical, problem-solving, and decision-making abilities. Exceptional communication skills (Versant 5+ preferred). High proficiency in business intelligence tools and financial analysis. Ability to thrive in a fast-paced, high-growth environment. Must be available to join immediately .

Job Title : Sr. Manager - Sales (Assistant Store Manager Grade) Location : Bangalore, Karnataka Industry : B2B Wholesale & Retail Reports to : Store Business Head (Store Manager) Job Purpose The Sr. Manager - Sales will oversee sales growth, customer acquisition, and team management across various customer channels, including Traders, HoReCa, and Offices & Institutions. Responsible for driving business development and repeat billing from tagged customers. Key Responsibilities Drive overall sales growth and market penetration in target segments. Lead the customer acquisition strategy to expand the client base. Manage, mentor, and motivate a team of 15-20 Sales Executives through Department Managers or Team Leaders. Drive sales across multiple customer channels (Traders, HoReCa, Offices & Institutions). Lead business development initiatives to increase market share and sales volume. Ensure repeat billing from tagged customers and enhance customer retention strategies. Monitor and adjust strategies to achieve sales targets and customer satisfaction. Collaborate with cross-functional teams to ensure operational efficiency and sales alignment. Evaluate market trends and competition to develop proactive sales strategies. Maintain regular reporting to the Store Business Head on sales performance and team progress. Key Performance Indicators (KPIs) Sales Growth : Achieving growth in sales revenue across key customer segments. Repeat Billing : Maximizing the frequency of repeat sales from tagged customers. HVS vs NHVS Sales Proportion : Managing the balance between High-Value Sales (HVS) and Non-High-Value Sales (NHVS). Increasing Share of Wallet : Growing the sales contribution from existing clients. Achieving Top Line and Bottom Line Business Limits : Meeting financial targets and profitability goals. Functional Competencies Strong sales management and team leadership skills. Ability to develop and execute strategic business development plans. Proficiency in customer acquisition and retention strategies . In-depth knowledge of B2B wholesale and retail industry dynamics. Experience in handling sales across multiple channels . Knowledge of the local market to understand customer preferences and trends. Behavioural Competencies Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to work under pressure and meet deadlines. High level of empathy and emotional intelligence in team management. Results-oriented , with a focus on achieving business objectives. Requirements Area Sales Manager level experience in FMCG sales. Background in Processed Food , Commodities , and DnT product range within the FMCG industry. Minimum Graduate qualification, with preference for PGDBM in Sales & Marketing specialization . Knowledge of the local market to cater to customer needs effectively.

Role & responsibilities Position : Sr. Associate HR / Executive HR (Employee Relations) Location : Ranka Groups, Tin Factory Bus Stop, Bangalore -16 Required Education : MBA/MSW in Human Resource Experience : 0-3 Years of experience into HR Employee Relations. Preferred : Should have Good Communication Skills. Flexible to work for 6 Days. Ready to Work From Office Job Role: To take care of all aspects of employee connects post recruitment till exit. Driving compliance activities, employee connects & Provides guidance regarding personnel policies and procedures. Handling Employee grievances and providing appropriate resolutions for the same. Engaging Employees in Fun Activities, Conducting Festival Events, and motivating employees through R&R Activity. Preparing & Publishing weekly and Monthly Dashboards. Taking care of Exit formalities. Interested Candidates kindly share your Resume / CV for the below mentioned Email ID Email ID : - manasi.angadi@bigbasket.com

HRBP - Swiggy Location- Kochi Job Description: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Key Responsibilities: - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word.

Job Summary: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Duties/Responsibilities: Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings. Performs routine tasks required to administer and execute human resource programs including but not limited to performance and talent management; productivity, recognition, morale, attendance, compensation & benefits and employee life cycle. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Handling grievance related matters, disciplinary matters and disputes from employees in consultation with Head HR and line manager. Conducts periodic meetings with respective business units. Assist HR Head to analyses trends and metrics to develop solutions, programs and policies. Drive HR initiatives such as employee engagement activities and training and development programs. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Proficient with Microsoft Office Education and Experience: MBA in HR Minimum of 5 years relevant work experience

Job Title: Experience/Retention Coordinator Ratings & Reviews Company: OYO Rooms Experience: 1 to 3 Years Location: Office-based / Hybrid (India) Department: Customer Success / Experience & Retention Industry: Hospitality / Technology Job Description: We are looking for an enthusiastic Experience/Retention Coordinator to join our Customer Success team. In this role, you will focus on driving positive guest experiences by managing ratings and reviews, identifying negative feedback trends, and working on retention strategies. Key Responsibilities: Monitor, track, and respond to customer reviews and ratings across platforms. Analyze feedback to identify service gaps or improvement areas. Collaborate with internal teams to resolve customer concerns and improve satisfaction. Work on strategies to retain customers by addressing pain points proactively. Prepare regular reports on review trends and customer sentiment. Requirements: 13 years of experience in customer support, experience management, or feedback handling. Strong communication skills with attention to detail. Ability to handle feedback constructively and drive actionable solutions. Familiarity with review platforms and reporting tools is a plus. Note to Applicants: Please read the JD carefully. Apply only if your experience aligns. Send your resume to: Adarsh.anand@oyorooms.com

We are trying to find someone that can come on board quickly. JOB RESPONSIBILITIES (Including, but not limited to:) Leading Exit process, Attrition analysis, understand industry trends and develop retention strategies Capable to manage grievance matters, change management, and all other employee-relations matters Build strong understanding of the buisness unit/vertical and lead weekly meetings with management to support on people issues Lead platforms like Townhall on streghthening 'Connect' with employees and leadership; propose corrective actions/initiatives focused on engagement Effectively lead Probation Evaluation and Performance Improvement Process (PIP) for successful closure Lead end-to-end Performance Management cycle from Goal Setting through Year End evaluation, facilitating feedback culture in the business unit/vertical Maintain Accuracy of the Data like Exit, Retention cases, PIPs etc. Manages and resolves employee relations issues. Conducts effective, thorough, and objective investigations Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention Build employee and management awareness on HR policies and interpretation in respective business unit Lead Reward & Recognition Program to create appreciating culture in the respective business unit/vertical Lead promotions and transfers in line with business rationally in partnership with management Lead various allocated HR Projects Performs other related duties as assigned REQUIRED SKILLS AND QUALIFICATIONS Preferred masters in human resources 10 plus years of high caliber HR Generalist Good Hands-on experience on HR Processes Strong Communication Skills People Management Skills Willing to work in Day/Swing Shifts Detail Oriented Positive attitude Good Time Management Skills Good Problem-Solving Skills Good understanding of market trends vis--vis People Processes Flexible -takes direction with ease Critical thinking -takes initiative -self-motivated Intermediate to advanced skills in MS Word, MS Excel, MS Outlook

TLDR Mandatory requirement: 1. Only people from Swiggy, Blinkit, Zepto, Zomato, Instamart, Country Delight, BigBasket, JioMart Grocery, Flipkart Minutes, Amazon Tez/Now, Dunzo etc can apply. PLEASE do not apply if you are not from a similar startup 2. Experience of Growth mandatory - You would be setting up the Q-Com vertical for the retail giant 3. Experience in Marketing is mandatory. 4. Preference to people in and from Kolkata . Other location is Bangalore . 5. MBA Mandatory & from a Tier 1 Campus Detail requirements given below - Are you a dynamic and results-driven leader with a passion for scaling businesses in the digital commerce space? We are seeking an eCommerce - Growth & Marketing Lead to join a profitable quick commerce platform within a well-established retail group. This is a high-impact role driving aggressive growth and market expansion for a key business unit. What You'll Do: - Acquisition Focused: Develop and execute aggressive growth and market expansion strategies, particularly for new city launches and scaling existing ones from a small base. Plan and execute impactful marketing initiatives across both digital (performance marketing, paid media, SEO/SEM for traffic, CRM) and offline/BTL channels to drive customer acquisition. Customize product assortments to match market-specific demands. - Retention Focused: Implement personalized customer engagement and communication strategies to improve retention and Lifetime Value (LTV). Strengthen brand awareness through effective marketing, including offline activities. Collaborate cross-functionally with Data, Product, and Creative teams. - Conversion Focused: Monitor and analyze campaign performance, making data-driven decisions. Own or significantly influence P&L for the growth function, optimizing marketing budget allocation for maximum ROI. Establish, track, and report on key growth metrics (Traffic, Sales, CAC, LTV, Conversion Rates, AOV, etc.). Take full ownership of driving platform traffic and increasing order volumes, aiming for ambitious targets. What We're Looking For (Critical Qualifications & Experience): - Industry Experience (MUST-HAVE - Highest Priority): Direct and RECENT experience in a significant GROWTH LEADERSHIP role (e.g., Growth Manager, City/Regional Lead, Expansion Manager) at a known QUICK COMMERCE platform (e.g., Swiggy Instamart, Zepto, Blinkit). Strong experience in E-grocery (e.g., BigBasket, JioMart Grocery) or highly relevant D2C essentials will also be considered. - Market Expansion & Launch Expertise (CRITICALLY IMPORTANT): Proven, quantifiable success in launching and rapidly scaling quick commerce or e-grocery operations in new cities/markets (0 to 1 growth). - P&L Influence/Ownership & Metrics Driven (MUST-HAVE): Clear evidence of managing or significantly influencing a P&L. Strong track record of owning and achieving targets for key e-commerce growth metrics (Orders, GMV, AOV, CAC, LTV, Conversion Rates, Traffic, Retention). - Holistic Growth Levers Mastery (MUST-HAVE): Demonstrated experience in using a comprehensive set of growth levers: Marketing (Digital - Performance Marketing, Paid Media, SEO/SEM, CRM tools; AND Offline/BTL), Category Influence (assortment planning, pricing strategies), and Operational Acumen (understanding of store operations, last-mile logistics impact). - Educational Pedigree & Experience Quantum (Highly Preferred): MBA from a Tier 1 institution (e.g., IIMs A/B/C/L/K/I, FMS, XLRI, ISB, SPJIMR, MDI). Ideally, 2-3 years of impactful, hands-on experience POST-MBA. - Location Context (Significant Advantage): Direct experience managing and driving growth in Kolkata or similar Eastern Indian markets within Q-Commerce, e-grocery, or highly relevant e-commerce. - Leadership & Traits (MUST-HAVE): Proven experience leading and motivating teams. A self-starter, problem-solver with a "roll-up-your-sleeves" attitude, capable of building initiatives from scratch and taking full ownership in a high-pressure, fast-paced environment. Excellent analytical, project management, communication, and stakeholder management skills. Creative mindset to design innovative marketing and growth strategies. If you are a 0 to 1 thinker and operator ready to drive high-impact growth, we encourage you to apply!

Position Title: Deputy Lead, Growth Marketing Location: Remote Position Type: Regular, Full-Time Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. About the role: We are seeking a data-driven and innovative Growth Marketer to drive our customer acquisition, retention, and engagement efforts. In this role, you will also be responsible for ensuring effective execution of strategies and fostering a culture of experimentation and growth. You will work cross-functionally with Product, sales, Analytics and customer success teams to develop and execute strategies that drive measurable business outcomes. What will you do: Growth Strategy and Execution Develop and implement multi-channel strategies to drive customer acquisition, retention, and lifetime value. Identify and optimize growth opportunities across digital channels, including paid ads, SEO, email, and social media Create and test innovative growth initiatives, such as referral programs, viral loops, content campaigns etc. Customer Lifecycle Management Design and execute campaigns to engage users at every stage of their journey, from onboarding to long-term retention. Develop lifecycle marketing campaigns to re-engage churned customers and boost user activity. Work closely with customer success teams to ensure smooth onboarding and adoption. Data Analysis and Optimization Analyze customer behavior, campaign performance, and funnel metrics to identify trends and opportunities for improvement. Use A/B testing and experimentation to optimize landing pages, email campaigns, and user flows. Leverage data insights to personalize communication and improve conversion rates. Collaboration and Communication Partner with the product team to align growth initiatives with feature launches and app updates. Collaborate with the sales team to support lead generation and nurture campaigns. Coordinate with content and design teams to create compelling assets for campaigns. Performance Monitoring and Reporting Track and report on KPIs such as Conversion rate, churn rate, retention rate, and return on investment (ROI) etc. Provide insights and recommendations for ongoing growth and marketing initiatives. Skills & Qualifications: Proven track record (9+ years) in growth marketing, performance marketing, or a related role. Demonstrated ability to lead and manage a team, including hiring, coaching, and performance management. Strong analytical skills with experience using tools like Google Analytics, Mix panel, Amplitude, or similar. Proficiency in CRM platforms (e.g., HubSpot, Salesforce) and marketing automation tools (e.g., Clever tap, Braze). Knowledge of running and optimizing campaigns across paid channels (e.g., Google Ads, LinkedIn, Facebook). Hands-on experience with A/B testing and experimentation frameworks. Excellent written and verbal communication skills, with an ability to craft compelling customer messages.

Responsibilities Act as a trusted advisor to game teams, collaborating with leaders to implement HR strategies that drive business success. Understand business challenges and provide data-driven HR solutions to support growth and performance. Drive employee engagement initiatives to enhance team collaboration and workplace culture. Implement performance management processes and coach managers on feedback and development. Identify learning and growth opportunities for employees. Ensure smooth execution of HR policies and compliance with best practices. Address employee concerns and foster an inclusive work environment. Support hiring, onboarding, and retention strategies to attract and retain top talent. Analyze HR data to provide insights and recommendations for business improvement. Requirements 3-4 years of experience as an HRBP, preferably in a tech or product startup. Strong stakeholder management skills and the ability to work closely with leadership. Experience in employee engagement, performance management, and HR operations. Ability to analyze HR data and translate insights into actionable strategies. Passion for fostering a great workplace culture.

Talent Acquisition Develop and execute a comprehensive talent acquisition strategy aligned with business goals. Lead full-cycle recruitment for key roles, ensuring a seamless candidate experience. Partner with Line managers to define job requirements, workforce planning, and diversity hiring goals. Optimize sourcing strategies (LinkedIn, job boards, referrals, campus hiring, etc.) to attract top-tier talent. Implement data-driven recruitment metrics (time-to-fill, cost-per-hire, quality of hire) and refine processes. Enhance employer branding through social media, career sites, and recruitment marketing campaigns. Manage relationships with recruitment agencies, vendors, and external partners. Employee Experience & Engagement Design and implement employee experience programs that enhance engagement, retention, and workplace satisfaction. Conduct employee feedback surveys and analyze insights for action plans. Enhance onboarding and offboarding programs to ensure a smooth transition for employees. Foster a culture of recognition, well-being, and inclusion through initiatives like rewards programs, wellness activities, and DE&I efforts. Collaborate with leadership to address employee concerns and improve workplace culture. Organize employee engagement events, team-building activities, and internal communications strategies. HR Technology & Process Improvement Oversee the HR tools to streamline recruitment and engagement processes. Stay updated on HR tech trends (AI in recruitment, engagement platforms) and recommend improvements. Automate and optimize HR workflows for efficiency and scalability. Onboarding and Offboarding: Oversee the onboarding process for new hires, ensuring a smooth transition. Manage the offboarding process for existing employees, including exit interviews and knowledge transfer. HR Metrics: Develop and generate regular reports on recruitment performance, including key performance indicators (KPIs) such as time-to-fill, cost-per-hire, and candidate source analysis. Track and analyze key HR metrics, such as time-to-hire, cost-per-hire, and employee turnover. Use data to inform recruitment and employee experience strategies. Create visualizations (e.g., charts, graphs) to present recruitment data in a clear and concise manner.

Job Purpose: This role is responsible for driving Product Per Customer (PPC) for the company, encompassing lending and non-lending offerings. The role calls for a data-driven leader with expertise in product ownership, sales strategy, channel execution, tech integration, and customer experience , with a proven track record of multi-stakeholder management and revenue acceleration . Key Responsibilities: a) Strategic Leadership: Drive the Product Per Customer (PPC) growth strategy across the company product agnostic. Identify opportunities across the customer lifecycle to cross-sell, balance transfer and up-sell both lending and non-lending products. Develop and execute bundled product strategies and programs aligned with emerging customer needs. b) Sales & Channel Management: Formulate and execute competitive go-to-market strategies to drive revenue, market share and customer prepositions in discussion with stakeholders Drive channel performance across physical branches, digital platforms, DSA, DST, and partner channels . Optimize channel economics and productivity while ensuring quality and compliance. c) Product & Program Ownership: Own the product roadmap and manage product lifecycle from ideation to market launch, performance monitoring and manage revenue stream. Work closely with technology, analytics, risk and compliance to build innovative and scalable solutions. Collaborate with marketing and branding to innovate and design customer-centric programs . d) Data, Technology & Experience Integration: Leverage data analytics to segment customer base, track PPC, define targeted cross-sell campaigns and deep understanding of data. Collaborate with tech teams to ensure customer journey digitization and frictionless onboarding . Build robust dashboards and MIS to track revenue, activation, PPC, customer engagement KPIs and increase the PPC from current levels. e) Stakeholder Management: Work cross-functionally with risk, legal, compliance, finance, marketing, IT, and operations . Forge and manage strategic alliances with external partners ( OEMs, FinTechs, Platforms ). Job Requirements: Postgraduate / MBA 10+ years of experience in Sales, Product and Program Management in BFSI domain Proven ability to scale lending products and drive cross-sell across diverse channels Experience in managing digital + assisted channels simultaneously Demonstrated ability to work with data science/analytics, technology platforms , and external partners Strategic & Commercial Acumen Customer-Centric Mindset Strong Executional Capability Influencing & Collaboration Skills Analytical Thinking & Tech Fluency

Job Title: Sr. People Partner Location: Ahmedabad Reports to: VP, Global People Partner A quick snapshot As a People Partner at Conga, it is our responsibility to champion the culture (The Conga Way) in day-to-day interactions. Youll provide hands-on and strategic support to a globally dispersed colleague group focused on internal customer experience and partnership for Customer Excellence/ Sales functions. As you develop relationships, youll be a trusted partner to provide insight and guidance on best practices that align with business objectives and goals. Youll also help facilitate and execute programs to drive colleague experience and growth. Why its a big deal People are the heart of Conga. You’ll play a vital role in the People team, which will influence the Executive-Level decisions that impact the organization across all levels. As we continue to grow, you’ll help in fostering the development, growth and success of the company and our fellow Conganeers. Are you the person we’re looking for? Related experience. You should’ve spent minimum 5 years in HR roles, holding responsibilities relating to performance management, career development and talent assessment. An individual, who can identify training needs, evaluate development programs and monitor and improve the productivity of employees across Conga. Maybe you’ve also applied compensation benchmarking and analytics in the past. Previous experience in Workday is highly recommended.. Influence change. You take initiative to understand the business’s needs and challenges, maybe more than they understand it themselves. You form quality, robust recommendations through the knowledge you acquire, data sources and existing processes – and you use those recommendations to create scalable solutions that will help immediately and in the future. Because of the transparency, authenticity, humility and knowledge you bring, your peers, partners and business leaders trust the information you provide to influence key decisions. Expert relationship builder and customer service enthusiast. It’s important that you genuinely enjoy building relationships. It’s not enough to simply be nice to others and enjoy working with others –the right person will be truly interested in getting to know their peers and business partners, to provide the highest level of service and support. Education. Successful completion of a bachelor’s degree or equivalent. Here’s what will give you an edge Innovative Thinking. As people evolve, so do our People Teams and processes. You should want to take initiative to research new processes and programs to improve the way we achieve together. Confident and deliberate communicator. You have a point of view and perspective that you’re comfortable defending to peers, partners and business leaders. It’s confidence that comes from experience. You’re at ease with the lively debate you welcome different views. Your points are clear and concise. And you’re equally as respected for your knowledge and expertise as for your style and approach. Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues and professional network -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense.

***** PLS READ THE JOB POST BEFORE APPLYING.***** Designation : Manager_HRBP Location : Uppal (Hyderabad) Shifts : 100% WFO - any 9 hours shift between 10 am to 9 pm as per business requirements Salary: Max 13 lpa Job Description : Key Responsibilities: Manage the entire employee life cycle Partner with leaders to establish plans and deliver solutions in order to achieve strategic business initiatives and deliver results. This includes developing a people strategy that is focused on organizational effectiveness, workforce planning, talent and overall business performance Ensure the delivery of innovative organizational development solutions and cutting edge HR services across talent management, career development, performance management, leadership development, culture and conflict resolution Provide day-to-day performance management guidance which includes coaching, counseling, and disciplinary actions; manage and resolve employee relations issues; conduct effective, thorough and objective investigations Utilize a deep understanding of the talent within the assigned organization and actionable plans to develop and grow talent in line with our company needs Partner effectively with other cross-functional teams such as Diversity, L&D, Talent Management and Compensation on communications and best practices Act as a liaison between recruiting and business teams. Participate in interview processes for key hires Be an ambassador for IKS culture and values. Qualifications : Masters degree in Human Resources, Business Administration, Organizational Development or related field is a plus Role Prerequisites: Minimum 5 years of proven experience within HR Experience in Stakeholder Management, Employee Engagement, Performance Management, Retention Management, Business partnering Functional Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Able to work effectively and productively with internal stakeholders at all levels. Positive and proactive with minimal supervision Ability to work in a fast-moving environment. Good team player ***5 Days Work Week & weekends off***

ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #RAHOSAADAA #PEHNOSAADAA In the top 1% of Shopify stores in India, we have been bootstrapped and profitable with industry-leading benchmarks. We have grown from a 100-square-foot garage to a 150+-person team within 4 years. WHAT ARE WE LOOKING FOR? Join us at / SAADAA and play a key role in strengthening our customer engagement and retention efforts. WHAT WILL YOU BE RESPONSIBLE FOR? Assist in executing customer retention and engagement strategies across various channels such as email, SMS, WhatsApp, and push notifications. Support the creation of personalized customer communication based on user segmentation and behavior. Analyze customer data to identify trends, pain points, and opportunities to improve retention. Work closely with the marketing and creative teams to develop content for retention campaigns. Monitor and track campaign performance, reporting key metrics and insights. Help optimize the customer journey by collaborating with product and tech teams to reduce friction and enhance user experience. Stay updated on industry trends and best practices in retention marketing. WHO YOU ARE? 0-3 years of experience in a retention marketing or CRM role, preferably in a D2C environment. Basic understanding of Customer Data Platforms (CDPs) such as WebEngage, CleverTap, or MoEngage. Familiarity with email marketing, push notifications, and customer segmentation. Proficiency in Excel and a data-driven mindset for analyzing retention metrics. Strong communication skills and an eye for detail. A proactive learner with a problem-solving attitude. WHY BE A PART OF / SAADAA? Do you feel out of place in a world full of unnecessary complexities? Do you find joy in little things? Are you an avid reader with a curiosity for understanding how things work and how we got here? Do you believe life is simple and people around you are focusing on the wrong things? Are you excited by the idea of learning new things or solving problems with the simplest solutions? If the answer to all the above questions is yes, you are in the right place. The world is full of unnecessary complexities, & we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life. WHAT DO WE OFFER? A team of empathetic problem-solvers The Right Compensation A clear growth path within the marketing team An opportunity to drive meaning with products A culture of continuous learning Freedom: freedom to explore, fail, and learn

Role & responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Preferred candidate profile Preferred to work for shifts Immediate or 1month notice period Perks and benefits As per company policy Interested and eligible Candidates please forward your resumes to my mail ID kalaivaani.kalaivaani@teleperformancedibs.com

Product Manager - Supply Chain Finance Position Grade: M M /strong> Business Unit: SME Job Purpose The AVP - Product and Program will support the National Program & Product Manager in executing strategies and initiatives aimed at driving the growth and efficiency of our SME finance business. The role requires a strong understanding of market trends, policy implementation, performance tracking, and process improvement. The AVP will collaborate with various teams to ensure seamless product development, customer onboarding, and retention strategies. Main Accountabilities Market and Industry Analysis: Conduct in-depth market research to identify trends and opportunities in the SME finance sector. Assist in the development of market-related strategies and product offerings that align with business objectives. Onboarding New Corporates: Support program managers in identifying and securing new corporate partnerships. Drive initiatives for the growth of the supply chain finance business. Policy Implementation: Assist in the rollout of new policies and amendments. Ensure effective communication and training on new policies to all relevant stakeholders. Performance Tracking : Generate and analyze MIS reports to monitor business performance. Track key metrics such as disbursements, account numbers, fees, Portfolio at Risk (PAR), Non-Performing Assets (NPAs), and productivity. Retention Strategies: Help devise and implement retention strategies and life cycle management approaches. Monitor market dynamics and regulatory changes to adapt retention strategies accordingly. Strategic Partnerships: Identify and develop strategic partnerships with external agencies. Facilitate initiatives aimed at customer acquisition and revenue growth. Automation and Digitization: Support the implementation of automation and digitization projects for SME finance products. Ensure streamlined processes for enhanced efficiency and customer satisfaction. Marketing Collaboration: Work closely with the marketing team to develop and execute marketing schemes and campaigns. Drive initiatives that promote business growth and customer engagement. Product Innovation: Assist in the development and launch of new SME finance products. Contribute to the introduction of innovative financial solutions such as Channel Finance, Working Capital Products, Factoring, and Term Loans. Process Improvement: Identify areas for process improvement and support initiatives to enhance customer experience. Implement effective retention processes and strategies. Team Development: Identify training needs and facilitate training programs for team members. Ensure all employees are well-versed in SME finance products and processes. Compliance: Ensure adherence to company policies, processes, and procedures. Maintain a high standard of compliance across all business operations. JD Written by

Role & responsibilities - To manage recruitment requirement in respective Zone. - Identify resource requirements for meeting business plans and to ensure business is sufficiently staffed. - Design metrics for measuring productivity in collaboration with business leaders, Review and analyse data to identify trends and recommend solutions to improve performance, retention, and employee experience - Design, implement and track employee retention program. Work with the team to continuously monitor the "pulse" of employees to ensure a high level of engagement - Provide compensation direction including salary planning, promotions and job re-levelling. - Collaborate with L&D team and business in identifying training needs. Responsible for tracking the effectiveness of training programs and suggest stake holders for improvisation. - Work with business to access, create and implement innovative product and geo specific employee engagement initiatives to improve ESAT scores. - Anticipate and address HR related trends and issues impacting the business and provide insights, recommendations, plans, tools and solutions. - Develop and maintain positive relationships with employees at all levels and promote and energizing and open work environment. - You should be conceptual, sound, articulate and have great ability to work with multiple stakeholders. - Work closely with business and enhance performance ( at individual and business level ) - Advice/direction to the management team on HR policy, performance management, organizational development, team building and employee relations matters; recommend appropriate decisions consistent with the strategic direction of the group. Preferred candidate profile Candidate from NBFC with proven exposure of HRBP role & immediate joiner.

Job Title: Manager - Talent Management Job Overview: We are looking for a seasoned and dynamic Manager of Talent Management to join our team. The successful candidate will be responsible for overseeing all aspects of talent management within the organization, ensuring the development and retention of top talent. Responsibilities: Establish and maintain effective talent management processes and tools to evaluate employee potential and drive continuous improvement. To implement succession planning efforts to identify and develop future leaders within the organization, ensuring continuity of talent. To conduct interactions with the stakeholders and the High Potential candidates and taking them through the processes Design, develop and implement training and development programs to enhance employee skills and performance, including career development plans and coaching initiatives. To develop the assessment tools and materials required for running the assessment centre Implement initiatives to enhance employee engagement and satisfaction, including employee surveys, recognition programs, and retention strategies. Utilize HR analytics and reporting to track key talent metrics, identify trends, and drive data- driven decision-making. Stay informed about market trends and best practices in talent management and make recommendations for continuous improvement. Application Instructions: Interested candidates are invited to submit their resumes to gaurav.bharadwaj36358@paruluniversity.ac.in by 25/10/24 We look forward to receiving your application and considering you for this exciting opportunity. Please ensure your resume highlights your relevant experience and qualifications.

Role: Senior Manager Corporate HR Exp 10-15 Years Domain/ Industry : Real Estate Developments Location- Gurugram Role & responsibilities: HR Planning, Budgeting, Forecasting per business requirement and Operating plans Provide strategic direction for setting up the Human Resources function in line with the organizational business plans and facilitate the execution of organizational HR plans and policies across all locations Ensure competitive positioning of group in the talent market by regularly updating the organizations positioning through conducting regular benchmark exercises, periodic review of organization structure, lines of control and delegation of authority. Ensure availability of critical skill sets and competencies in the organization in line with the business plans and manage people capability risks through continuous capability building, retention strategies and career & succession planning. Develop, implement and monitor HR systems for the organization, such as performance appraisal, recruitment, compensation, training & development, career and succession planning. Plan and evolve the Human Resource budget in coordination with Corporate Planning & Monitoring and controlling of Employee payroll cost. Develop and monitor the budget for HR department (including training, recruitment and organization development budget). Negotiate and monitor Service Level Agreements with various service providers to ensure value maximization for the organization. Maintain Organization staff by establishing a Recruiting, Testing& Interviewing program; Counselling Managers on Candidate Selection; Conducting and analysing Exit Interviews and recommending changes. End to End Talent Acquisition and Talent Management for different Business Verticals spanning Real Estate, Hospitality Development and Entertainments. Employee Life Cycle Management from Hiring/ Onboarding to Exits Periodic Performance review and management of employee Learning and Development, Conduct & Organize Training Sessions on Soft Skills, Behavioral Skills as per organizational needs. Ensures Legal and Statutory HR compliance by monitoring and implementing applicable HR Federal and State Requirements; Conducting investigations, Maintaining Records Maintains Management guidelines by preparing, updating, and recommending HR Policies and Procedures. Design and support organization development and culture building initiatives to create an environment most conductive to achieving business objectives. Preferred candidate profile: 1. Shall have 10+years of Experience in Corporate/ Business HR preferably in Real Estate / Construction/ Infrastructure/ Hospitality 2. Graduate + MBA in human Resources from premier B Schools. 3. Core Expertise in Manpower Planning, Budgeting and Forecasting 4. HR Business Partnering 5. Employee Life Cycle management and administrations 6. Employee KRA-KPI, Competency Mapping and Assessment Metrices 7. Performance Review and Performance Management 8. Succession planning and Cadre building 9. Organizational developments and Employer Branding 10. Cross functional coordination and Stakeholders management 11. Excellent communication and interpersonal skills Perks and benefits: As per Industry best practise.

Job Title: Assistant Manager- HR Business Partnering Experience: 2 - 4 Years Education: MBA-HR preferred Role type: Individual contributor Locations: Bangalore About Role: We are looking for a dynamic and empathetic HR Business Partner (Assistant Manager Level) who thrives in fast-moving environments and brings strong regional context and people-first thinking. This role is embedded in the business and requires deep connection with ground teams across regions. Youll be expected to influence zonal and regional leaders, manage employee experience, and close the loop on grievances while staying compliant with our HR policies and values. Key Responsibilities: Regional People Partnering Be the go-to HR partner for regional teams — understand challenges on the ground and offer actionable support. Influence Zonal Heads and RCMs while balancing both employee and business priorities. Travel to key cities/zones to build, connect and gather on-ground feedback. 2. Grievance Handling & Culture Building Handle employee concerns with empathy and urgency. Be a custodian of candidates' values and culture. Enable whistleblower conversations and partner on disciplinary matters with discretion. 3. Performance & Development Drive performance management conversations with managers. Partner with central HR teams to identify upskilling needs and roll out training initiatives. Ensure feedback loops, confirmations, and performance cases are run smoothly. 4. Engagement & Communication Work closely with city managers to drive engagement, recognition, and connect activities. Proactively conduct employee 1:1s and pulse check-ins. Requirement: 2–4 years of experience in HRBP / HR Generalist / Field HR roles Must speak at least one South Indian language fluently. Experience managing regional or distributed teams is a strong plus. Strong influencing and communication skills. Ability to work independently, build trust with business, and follow through on outcomes. Comfort with HR data tracking and maintaining detailed records. About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills: Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience: • Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment • Working knowledge of GA4 Qualification: • Any Graduate with good Analytical & Technical bend of mind [MBA preferred]