Manager Software Development

• We are seeking a collaborative, people-first Product Engineering Manager to lead and support a team of India-based technology professionals, including developers, QA/QEs, architects, business analysts, and project managers
• This leader will focus on effective people management, team cohesion, and alignment with US-based product and technology initiatives
• Each engineer reporting to the Product Engineering Manager may be assigned to different product teams, often supporting efforts led by counterparts in the US
• The Product Engineering Manager will serve as the primary point of contact for India-based staff and will coordinate closely with US technology leaders, project owners, and local functions (HR, facilities, etc) to ensure smooth operations and a high-quality employee experience

Key Responsibilities:

• *Provide day-to-day people management, coaching, and performance development for a distributed team of engineers and technical contributors based in India
• Partner with US-based technology and product leaders to understand staffing needs and ensure effective engineer allocation across diverse efforts
• Serve as a communication bridge between India-based engineers and their US-based team leads as needed, advocating for clarity, collaboration, and alignment
• Support hiring, onboarding, and retention strategies in collaboration with HR and recruiting partners
• Foster a culture of technical excellence, ownership, inclusion, and continuous improvement across the India-based team
• Collaborate with local leaders (eg, facilities, HR) to ensure a smooth, compliant, and productive working environment for engineers
• Monitor and support the professional growth and we'll-being of team members through regular 1:1s, goal setting, and career development planning
• Ensure engineers follow established engineering best practices, security protocols, and organizational policies
• Identify opportunities for team process improvements and cross-team collaboration
• Track and report team health and engagement metrics; escalate risks or concerns proactively
• Ensure alignment of personal and team working hours to facilitate effective communication and collaboration with US-based teams

Required Qualifications:

• *Bachelors degree in computer science, engineering, or a related field; equivalent work experience considered

• 12 years of experience in software engineering or quality engineering roles
• 5 years of experience managing technical teams, preferably in a global and/or matrixed organization
• Demonstrated success managing remote or distributed teams
• Strong interpersonal skills and a collaborative approach to working with cross-functional teams
• Excellent communication skills (written and verbal), with an ability to operate effectively across time zones
• Experience working with US-based leadership and cross-continental team structures
• Familiarity with Agile delivery methods and modern SDLC practices

Preferred Qualifications:

• *Prior experience supporting SaaS or enterprise platform delivery
• Exposure to DevOps practices and/or cloud-native development environments
• Exposure to a wide variety of software engineering technologies (eg java, C#, Angular, python) Experience in a technology services or certification/licensure organization is a plus