Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. As Black Duck engages with clients, the Project Manager has direct responsibility for developing strong and lasting relationships with clients. The Project Manager assists in the execution and delivery of planned project deliverables, such as tracking, organizing, and monitoring the progress through completion. The Project Manager will also assist in gathering requirements and requests on a daily from our existing clientele, as well as monitoring emails, scheduling meetings, and managing administrative and project management tasks. As our clients’ have operations around the globe, the role requires some flexibility to accommodate local client needs. This position requires applicants possess a unique blend of project and account management skills, as well as technical knowledge and experience. Key Responsibilities Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients Gathering requirements from our clients Manage planning, prep, and delivery of all projects for specific clients Maintain a project backlog Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements Make effective decisions and trade-offs under pressure Work through issues and risks with clients in assessment planning, preparation, and delivery Collaborate with Resource Management to develop resource plans and facilitate consultant onboarding/off-boarding Schedule and kick off each project Direct technical resource priorities to satisfy client commitments and SLAs Monitor and track assessment team progress and report back to client Host conference calls and daily meetings with clients and the assessment team Facilitate review of findings with clients and the technical assessment team Receive and track periodic, on-going requests from clients regarding specific project needs Address and monitor all incoming customer communications Escalate all items including those urgent in nature, from the client to the appropriate Black Duck resource or manager Work in close contact with technical staff members to understand Black Duck service offerings and determine the best course of action within the project lifecycle Audit deliverables and evaluate team performance Qualifications & Experience Bachelor’s Degree – engineering or equivalent preferred The right candidate will have worked in an environment where detail-oriented behavior was required at a fast-pace on an ongoing basis Ability to consistently respond to customer needs in a timely and effective manner Excellent client management skills Excellent written and verbal communication skills – with strong phone and email skills Schedule, Budget, and Invoice Management Issue Management and Resolution Experience managing software security or IT projects preferred, but not mandatory Experience with MSWord, Excel, Outlook, Project, and other general office applications 2-3 Years of experience working in a Project Management office setting Consulting experience is desired but not mandatory Experience with Project Management activities on security projects: network, infrastructure, and application preferred Experience working with SharePoint highly desired PMP Certification a plus Time Zone Requirement: EST working hours Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. As a recognized pioneer in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to rapidly identify and address vulnerabilities and defects in proprietary code, open source components, and application behavior. By leveraging industry-leading tools, services, and expertise, Black Duck supports organizations in enhancing security and quality throughout the software development life cycle and in DevSecOps environments. The Seeker platform stands out as a cutting-edge application security solution renowned for its accuracy and relevance. Utilizing innovative technology, Seeker identifies security vulnerabilities in web applications and presents findings to customers in a user-friendly manner. Job Location: Black Duck Software, Near Dairy Circle, Bangalore - (Hybrid work model - 3 days in a week) Experience: 6 - 9 Years What We're Looking For: - Masters or Bachelors degree in Computer Science or equivalent work experience - Proficient problem-solving skills, strong logical reasoning, and a solution-oriented mindset - Willingness and ability to adapt and learn new technologies as needed - Team player with the capacity to work independently with minimal supervision - Customer-centric and results-driven approach, capable of making pragmatic engineering decisions - Minimum of 6 years of experience in Java and JavaScript (preferably in AngularJS / ReactJS/EmberJS) - Familiarity with web development frameworks and Services (WebSocket, RESTful) - Experience with RDBMS (PostgreSQL) databases and designing persistence layers for web applications using ORMs - Security expertise is advantageous - Knowledge of Linux/Unix OS is advantageous - Experience with Docker is advantageous What You Will Do: As a part of the team responsible for the Seeker Platform, you will be involved in managing the central component that stores and displays security vulnerabilities. Roles and Responsibilities: - Taking complete ownership of product features - Ensuring the development of state-of-the-art code with thorough testing suites - Investigating and resolving complex technical issues thoroughly and effectively,

As a Lead / Staff Software Engineer in Black Duck SRE team, you will play a key role in transforming our R&D products through the adoption of advanced cloud, Containerization, Microservices, modern software delivery and other cutting edge technologies. You will be a key member of the team, working independently to develop tools and scripts, automated provisioning, deployment, and monitoring. The position is based in Bangalore (Near Dairy Circle Flyover) with a Hybrid work mode. Key Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Minimum of 5-7 years of experience in Site Reliability Engineering / DevOps Engineering. - Strong hands-on experience with Containerization & Orchestration using Docker, Kubernetes (K8s), Helm to Secure, optimize, and scale K8s. - Deep understanding of Cloud Platforms & Services in AWS / GCP / Azure (Preferably GCP) cloud to Optimize cost, security, and performance. - Solid experience with Infrastructure as Code (IaC) using Terraform / CloudFormation / Pulumi (Preferably Terraform) - Write modules, manage state. - Proficient in Scripting & Automation using Bash, Python / Golang - Automate tasks, error handling. - Experienced in CI/CD Pipelines & GitOps using Git / GitHub / GitLab / Bitbucket / ArgoCD, Harness.io - Implement GitOps for deployments. - Strong background in Monitoring & Observability using Prometheus / Grafana / ELK Stack / Datadog / New Relic - Configure alerts, analyze trends. - Good understanding in Networking & Security using Firewalls, VPN, IAM, RBAC, TLS, SSO, Zero Trust - Implement IAM, TLS, logging. - Experience with Backup & Disaster Recovery using Velero, Snapshots, DR Planning - Implement backup solutions. - Basic Understanding messaging concepts using RabbitMQ / Kafka / Pub,Sub / SQS. - Familiarity with Configuration Management using Ansible / Chef / Puppet / SaltStack - Run existing playbooks. Key Responsibilities: - Design and develop scalable, modular solutions that promote reuse and are easily integrated into our diverse product suite. - Collaborate with cross-functional teams to understand their needs and incorporate user feedback into the development. - Establish best practices for modern software architecture, including Microservices, Serverless computing, and API-first strategies. - Drive the strategy for Containerization and orchestration using Docker, Kubernetes, or equivalent technologies. - Ensure the platform's infrastructure is robust, secure, and compliant with industry standards. What We Offer: - An opportunity to be a part of a dynamic and innovative team committed to making a difference in the technology landscape. - Competitive compensation package, including benefits and flexible work arrangements. - A collaborative, inclusive, and diverse work environment where creativity and innovation are valued. - Continuous learning and professional development opportunities to grow your expertise within the industry.,

Black Duck Software, Inc. is dedicated to assisting organizations in building secure, high-quality software to minimize risks and enhance speed and productivity. As a recognized leader in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to efficiently identify and resolve vulnerabilities and defects in both proprietary code and open source components. By leveraging a combination of cutting-edge tools, services, and expertise, Black Duck enables organizations to optimize security and quality in DevSecOps and throughout the software development life cycle. We are currently looking for a proficient and experienced SFDC Certified Administrator & Production Support to join our team. In this role, your primary responsibility will be to deliver top-notch support to end-users by troubleshooting issues, maintaining system integrity, and collaborating with stakeholders to address operational challenges related to Black Duck's core enterprise applications. While this position is not focused on development, it necessitates hands-on proficiency in Salesforce and NetSuite applications, problem-solving abilities, and effective communication skills. As a member of the Enterprise applications team, you will have the opportunity to work in a collaborative and innovative environment where your contributions will directly impact global business operations. **Role Responsibilities:** **Application Support & Troubleshooting:** - Serve as a Tier 2 support resource for resolving escalated issues with Enterprise Applications including Salesforce (SFDC), Boomi, and NetSuite applications. - Debug and troubleshoot Salesforce Flows, Apex code, and other configurations to pinpoint and resolve root causes of issues. - Collaborate with multiple development teams to address and resolve production issues related to system integration, including troubleshooting complex challenges involving REST API, system permissions, and other integration components. **SQL & Database Troubleshooting:** - Write and analyze complex SQL and SOQL queries to identify data inconsistencies or issues. - Possess a strong understanding of relational databases and data models in Salesforce, NetSuite, and other integrated applications. **NetSuite Administration & Support:** - Provide support for NetSuite UI issues and perform general administrative tasks. - Troubleshoot integration or data discrepancies related to NetSuite. **System Administration:** - Install and manage SFDC packages, perform data imports/exports, and configure system settings. - Analyze integration failures and data exchange issues. - Support ongoing Salesforce administration tasks such as updating user permissions and creating new users. **Customer & Stakeholder Communication:** - Act as the main point of contact for business users, ensuring clear and effective communication regarding issue resolution. - Explain technical issues in a non-technical manner to business users. - Manage end users" expectations to ensure high customer satisfaction. **Documentation:** - Create detailed user stories in Jira to facilitate efficient issue resolution by the development team. - Maintain comprehensive documentation for troubleshooting processes, known issues, and resolutions. **Required Qualifications:** - Prior experience in customer service or helpdesk support. - Excellent verbal and written communication skills to interact effectively with business users and technical teams. - Ability to manage SLAs, track tickets, and ensure timely issue resolution. - Strong analytical skills to troubleshoot and debug production issues efficiently. - SFDC Administrator Certification is mandatory. - Proficiency in Salesforce administration, APEX code, and SFDC data structures. - Ability to write and analyze complex SQL queries and understand relational databases. - Expertise in SFDC Flow Automation. - Familiarity with REST API concepts. - Extensive knowledge of Salesforce Communities and their configuration. - Experience working with Jira or similar tools for creating detailed user stories. **Preferred Qualifications:** - Experience supporting enterprise-level applications in a fast-paced environment. - Platform Developer Certification. - Experience working with CPQ. - Familiarity with NetSuite, including basic navigation and key functionality. - Understanding of ServiceNow or similar IT service management tools for incident tracking. Join Black Duck Software, Inc. and be a part of our dynamic team where your expertise will make a significant impact on our global business operations.,