Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. As Black Duck engages with clients, the Project Manager has direct responsibility for developing strong and lasting relationships with clients. The Project Manager assists in the execution and delivery of planned project deliverables, such as tracking, organizing, and monitoring the progress through completion. The Project Manager will also assist in gathering requirements and requests on a daily from our existing clientele, as well as monitoring emails, scheduling meetings, and managing administrative and project management tasks. As our clients’ have operations around the globe, the role requires some flexibility to accommodate local client needs. This position requires applicants possess a unique blend of project and account management skills, as well as technical knowledge and experience. Key Responsibilities Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients Gathering requirements from our clients Manage planning, prep, and delivery of all projects for specific clients Maintain a project backlog Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements Make effective decisions and trade-offs under pressure Work through issues and risks with clients in assessment planning, preparation, and delivery Collaborate with Resource Management to develop resource plans and facilitate consultant onboarding/off-boarding Schedule and kick off each project Direct technical resource priorities to satisfy client commitments and SLAs Monitor and track assessment team progress and report back to client Host conference calls and daily meetings with clients and the assessment team Facilitate review of findings with clients and the technical assessment team Receive and track periodic, on-going requests from clients regarding specific project needs Address and monitor all incoming customer communications Escalate all items including those urgent in nature, from the client to the appropriate Black Duck resource or manager Work in close contact with technical staff members to understand Black Duck service offerings and determine the best course of action within the project lifecycle Audit deliverables and evaluate team performance Qualifications & Experience Bachelor’s Degree – engineering or equivalent preferred The right candidate will have worked in an environment where detail-oriented behavior was required at a fast-pace on an ongoing basis Ability to consistently respond to customer needs in a timely and effective manner Excellent client management skills Excellent written and verbal communication skills – with strong phone and email skills Schedule, Budget, and Invoice Management Issue Management and Resolution Experience managing software security or IT projects preferred, but not mandatory Experience with MSWord, Excel, Outlook, Project, and other general office applications 2-3 Years of experience working in a Project Management office setting Consulting experience is desired but not mandatory Experience with Project Management activities on security projects: network, infrastructure, and application preferred Experience working with SharePoint highly desired PMP Certification a plus Time Zone Requirement: EST working hours Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. As a recognized pioneer in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to rapidly identify and address vulnerabilities and defects in proprietary code, open source components, and application behavior. By leveraging industry-leading tools, services, and expertise, Black Duck supports organizations in enhancing security and quality throughout the software development life cycle and in DevSecOps environments. The Seeker platform stands out as a cutting-edge application security solution renowned for its accuracy and relevance. Utilizing innovative technology, Seeker identifies security vulnerabilities in web applications and presents findings to customers in a user-friendly manner. Job Location: Black Duck Software, Near Dairy Circle, Bangalore - (Hybrid work model - 3 days in a week) Experience: 6 - 9 Years What We're Looking For: - Masters or Bachelors degree in Computer Science or equivalent work experience - Proficient problem-solving skills, strong logical reasoning, and a solution-oriented mindset - Willingness and ability to adapt and learn new technologies as needed - Team player with the capacity to work independently with minimal supervision - Customer-centric and results-driven approach, capable of making pragmatic engineering decisions - Minimum of 6 years of experience in Java and JavaScript (preferably in AngularJS / ReactJS/EmberJS) - Familiarity with web development frameworks and Services (WebSocket, RESTful) - Experience with RDBMS (PostgreSQL) databases and designing persistence layers for web applications using ORMs - Security expertise is advantageous - Knowledge of Linux/Unix OS is advantageous - Experience with Docker is advantageous What You Will Do: As a part of the team responsible for the Seeker Platform, you will be involved in managing the central component that stores and displays security vulnerabilities. Roles and Responsibilities: - Taking complete ownership of product features - Ensuring the development of state-of-the-art code with thorough testing suites - Investigating and resolving complex technical issues thoroughly and effectively,
As a Lead / Staff Software Engineer in Black Duck SRE team, you will play a key role in transforming our R&D products through the adoption of advanced cloud, Containerization, Microservices, modern software delivery and other cutting edge technologies. You will be a key member of the team, working independently to develop tools and scripts, automated provisioning, deployment, and monitoring. The position is based in Bangalore (Near Dairy Circle Flyover) with a Hybrid work mode. Key Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Minimum of 5-7 years of experience in Site Reliability Engineering / DevOps Engineering. - Strong hands-on experience with Containerization & Orchestration using Docker, Kubernetes (K8s), Helm to Secure, optimize, and scale K8s. - Deep understanding of Cloud Platforms & Services in AWS / GCP / Azure (Preferably GCP) cloud to Optimize cost, security, and performance. - Solid experience with Infrastructure as Code (IaC) using Terraform / CloudFormation / Pulumi (Preferably Terraform) - Write modules, manage state. - Proficient in Scripting & Automation using Bash, Python / Golang - Automate tasks, error handling. - Experienced in CI/CD Pipelines & GitOps using Git / GitHub / GitLab / Bitbucket / ArgoCD, Harness.io - Implement GitOps for deployments. - Strong background in Monitoring & Observability using Prometheus / Grafana / ELK Stack / Datadog / New Relic - Configure alerts, analyze trends. - Good understanding in Networking & Security using Firewalls, VPN, IAM, RBAC, TLS, SSO, Zero Trust - Implement IAM, TLS, logging. - Experience with Backup & Disaster Recovery using Velero, Snapshots, DR Planning - Implement backup solutions. - Basic Understanding messaging concepts using RabbitMQ / Kafka / Pub,Sub / SQS. - Familiarity with Configuration Management using Ansible / Chef / Puppet / SaltStack - Run existing playbooks. Key Responsibilities: - Design and develop scalable, modular solutions that promote reuse and are easily integrated into our diverse product suite. - Collaborate with cross-functional teams to understand their needs and incorporate user feedback into the development. - Establish best practices for modern software architecture, including Microservices, Serverless computing, and API-first strategies. - Drive the strategy for Containerization and orchestration using Docker, Kubernetes, or equivalent technologies. - Ensure the platform's infrastructure is robust, secure, and compliant with industry standards. What We Offer: - An opportunity to be a part of a dynamic and innovative team committed to making a difference in the technology landscape. - Competitive compensation package, including benefits and flexible work arrangements. - A collaborative, inclusive, and diverse work environment where creativity and innovation are valued. - Continuous learning and professional development opportunities to grow your expertise within the industry.,
Black Duck Software, Inc. is dedicated to assisting organizations in building secure, high-quality software to minimize risks and enhance speed and productivity. As a recognized leader in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to efficiently identify and resolve vulnerabilities and defects in both proprietary code and open source components. By leveraging a combination of cutting-edge tools, services, and expertise, Black Duck enables organizations to optimize security and quality in DevSecOps and throughout the software development life cycle. We are currently looking for a proficient and experienced SFDC Certified Administrator & Production Support to join our team. In this role, your primary responsibility will be to deliver top-notch support to end-users by troubleshooting issues, maintaining system integrity, and collaborating with stakeholders to address operational challenges related to Black Duck's core enterprise applications. While this position is not focused on development, it necessitates hands-on proficiency in Salesforce and NetSuite applications, problem-solving abilities, and effective communication skills. As a member of the Enterprise applications team, you will have the opportunity to work in a collaborative and innovative environment where your contributions will directly impact global business operations. **Role Responsibilities:** **Application Support & Troubleshooting:** - Serve as a Tier 2 support resource for resolving escalated issues with Enterprise Applications including Salesforce (SFDC), Boomi, and NetSuite applications. - Debug and troubleshoot Salesforce Flows, Apex code, and other configurations to pinpoint and resolve root causes of issues. - Collaborate with multiple development teams to address and resolve production issues related to system integration, including troubleshooting complex challenges involving REST API, system permissions, and other integration components. **SQL & Database Troubleshooting:** - Write and analyze complex SQL and SOQL queries to identify data inconsistencies or issues. - Possess a strong understanding of relational databases and data models in Salesforce, NetSuite, and other integrated applications. **NetSuite Administration & Support:** - Provide support for NetSuite UI issues and perform general administrative tasks. - Troubleshoot integration or data discrepancies related to NetSuite. **System Administration:** - Install and manage SFDC packages, perform data imports/exports, and configure system settings. - Analyze integration failures and data exchange issues. - Support ongoing Salesforce administration tasks such as updating user permissions and creating new users. **Customer & Stakeholder Communication:** - Act as the main point of contact for business users, ensuring clear and effective communication regarding issue resolution. - Explain technical issues in a non-technical manner to business users. - Manage end users" expectations to ensure high customer satisfaction. **Documentation:** - Create detailed user stories in Jira to facilitate efficient issue resolution by the development team. - Maintain comprehensive documentation for troubleshooting processes, known issues, and resolutions. **Required Qualifications:** - Prior experience in customer service or helpdesk support. - Excellent verbal and written communication skills to interact effectively with business users and technical teams. - Ability to manage SLAs, track tickets, and ensure timely issue resolution. - Strong analytical skills to troubleshoot and debug production issues efficiently. - SFDC Administrator Certification is mandatory. - Proficiency in Salesforce administration, APEX code, and SFDC data structures. - Ability to write and analyze complex SQL queries and understand relational databases. - Expertise in SFDC Flow Automation. - Familiarity with REST API concepts. - Extensive knowledge of Salesforce Communities and their configuration. - Experience working with Jira or similar tools for creating detailed user stories. **Preferred Qualifications:** - Experience supporting enterprise-level applications in a fast-paced environment. - Platform Developer Certification. - Experience working with CPQ. - Familiarity with NetSuite, including basic navigation and key functionality. - Understanding of ServiceNow or similar IT service management tools for incident tracking. Join Black Duck Software, Inc. and be a part of our dynamic team where your expertise will make a significant impact on our global business operations.,
As a Staff Software Engineer at Black Duck, you will be part of a team that helps organizations develop secure, high-quality software with a focus on minimizing risks and maximizing speed and productivity. Black Duck is a pioneer in application security, offering solutions such as SAST, SCA, and DAST to help teams quickly identify and resolve vulnerabilities and defects in proprietary code, open source components, and application behavior. By leveraging industry-leading tools, services, and expertise, Black Duck enables organizations to enhance security and quality throughout the software development life cycle. The Seeker platform, a cutting-edge application security solution, is a key product at Black Duck. It utilizes innovative technology to detect security vulnerabilities in web applications and present them to customers in an accessible format. As a Staff Software Engineer, you will play a crucial role in the Seeker Platform team, responsible for storing and displaying security vulnerabilities effectively. We are seeking candidates with 4 to 9 years of experience and a background in Computer Science or equivalent field. Strong problem-solving skills, logical reasoning, and a solution-oriented mindset are essential. The ideal candidate should be eager to learn new technologies, work well both independently and as part of a team, and prioritize customer satisfaction and results in their engineering decisions. Key qualifications include at least 4 years of experience in Java and JavaScript, familiarity with web development frameworks and services such as WebSocket and RESTful, expertise in RDBMS databases like PostgreSQL, and the ability to design persistence layers for web applications using ORMs. Knowledge of security principles, experience with Linux/Unix operating systems, and proficiency in Docker are advantageous. As a Staff Software Engineer, your responsibilities will include taking ownership of product features, ensuring the development of high-quality code with comprehensive testing suites, and resolving complex technical issues through in-depth analysis. Join us at Black Duck in Bangalore, where we offer a hybrid work model with 3 days in the office each week. Embrace the opportunity to contribute to cutting-edge security solutions and drive innovation in application security.,
Black Duck Software, Inc. assists organizations in developing secure and high-quality software, reducing risks and enhancing speed and productivity. As a pioneer in application security, Black Duck offers Static Application Security Testing (SAST), Software Composition Analysis (SCA), and Dynamic Application Security Testing (DAST) solutions to help teams swiftly identify and rectify vulnerabilities and defects in proprietary code, open source components, and application behavior. By leveraging industry-leading tools, services, and expertise, Black Duck empowers organizations to optimize security and quality in DevSecOps and across the software development life cycle. At Black Duck, the Software Security and Quality business focuses on accelerating the development of secure software. This involves utilizing static analysis, software composition analysis, and dynamic analysis to infuse security and quality into the core of code at every stage of the software development process and throughout the supply chain. The primary objective is to minimize risks and expedite application development. We are currently seeking a full-time Security Senior Staff Consultant to join our Professional Services Consulting team. In this role, your responsibility will be to proactively address software insecurities, eliminate bugs, and rectify flaws wherever they are detected. Our consultants play a vital role in establishing themselves as indispensable advisors to our clients, fostering relationships that lead to additional assignments. As a subject matter expert (SME) in various domains of application and infrastructure security, you will be tasked with delivering high-quality assessments and recommendations to clients. In this role, you will lead the end-to-end delivery of multiple concurrent security projects, ensuring the timely achievement of milestones and actionable outcomes for clients. You will serve as a trusted advisor to clients, aiding them in comprehending and implementing secure software development practices. Additionally, you will act as an SME in security domains like Web Application & API Penetration Testing, Mobile Application Security Testing, Infrastructure Pentesting, Source Code Review (SAST), Software Composition Analysis (SCA), Cloud Config Reviews, Architecture Security Reviews, Pentest of AI/ML integrated applications, and more. Your responsibilities will include providing technical oversight to project teams, ensuring adherence to defined methodologies, quality standards, and best practices. You will actively engage in client presentations, delivery review meetings, and strategic planning sessions related to application security. Furthermore, you will contribute to the development of internal tools, templates, methodologies, and the technical knowledge base while mentoring and supporting junior consultants in technical skills and client communication. As a Senior Staff Consultant, you are expected to possess practical expertise in various technical skills such as Web/API/Web Services Penetration Testing, Mobile Application Penetration Testing, Infrastructure Pentest and Hardening, Red Team Analysis, Secure Code Analysis, Cloud Security, Architecture Security Analysis, and more. Additionally, you should have hands-on knowledge of tools like Burp Suite, NMAP, Kali Linux, Nessus, and SQLMap. The ability to interface with clients, negotiate effectively, work autonomously, meet deadlines, and possess strong communication skills is essential for this role. Key qualifications include a Bachelor's degree in Computer Science, Engineering, or equivalent (Master's degree preferred) and relevant certifications such as OSCP, CISSP, CEH, CRTP, among others. The ideal candidate will have 8 to 12 years of experience in a similar role and be willing to travel occasionally.,
You will be a part of a team at Black Duck Software, Inc., dedicated to helping organizations develop secure and high-quality software efficiently. Black Duck is known for its cutting-edge application security solutions such as SAST, SCA, and DAST, which assist teams in identifying and resolving vulnerabilities in both proprietary code and open source components. By leveraging industry-leading tools and expertise, Black Duck empowers organizations to enhance security and quality throughout the software development life cycle. Your primary responsibility will involve working on Seeker's Agents, which are instrumental in detecting security vulnerabilities using advanced technology and presenting the findings in a user-friendly manner. Key Responsibilities: - Taking ownership of product features and ensuring the development of top-notch code with appropriate testing mechanisms. - Resolving complex technical issues by conducting in-depth investigations. Qualifications: - A degree in Computer Science or equivalent practical experience. - Strong problem-solving skills, logical reasoning, and a solution-oriented mindset. - Willingness and ability to learn new technologies as required. - Capable of working effectively both independently with minimal supervision and as part of a team. - Minimum of 5 years of experience in Node.js, Python, or Go. - Proficiency in web technologies including protocols, frameworks, and architecture of web servers. - Prior experience in security, instrumentation, Linux/Unix OS, and Docker would be advantageous.,
As a Staff / Lead Software Engineer at Black Duck Software, Inc., you will play a crucial role in implementing complex and innovative solutions while providing guidance to junior engineers. Your contributions will be instrumental in maintaining and enhancing our industry-leading application security platform. Join our team and contribute to pushing the boundaries of web application development through agile practices, cloud-native patterns, and cutting-edge engineering methodologies such as GitHub Copilot and other AI/GenAI tools. The ideal candidate for this role is an innovative thinker with a proven track record of delivering solutions across development teams. As a hands-on technology enthusiast and a proficient full-stack engineer, you will not only excel in your technical capabilities but also enjoy mentoring your peers and driving the adoption of industry best practices to enhance organizational productivity and elevate the team's expertise. Key Qualifications: - Possess a minimum of 7 years of experience in developing large enterprise applications using microservices architecture and container orchestration technologies, ideally running on Kubernetes or cloud platforms. - Demonstrated success in leading cross-functional innovative projects. - Expertise in at least one object-oriented programming language and scripting language, with preference given to Java, Golang, Python, and Perl. - Strong background in systems design, including experience in scalable architecture and performance optimization. - Proficient in Agile methodologies and DevOps practices. - Exceptional problem-solving skills and the ability to think strategically. - Strong leadership capabilities and excellent communication skills, both in-person and in remote settings. Key Responsibilities: - Provide technical leadership to the engineering team by leveraging best practices in SaaS and related technologies. - Collaborate with cross-functional team members to design and deliver innovative technical solutions that add value to our customers. - Focus on optimizing system performance to meet high standards of quality and efficiency. - Contribute to defining development guidelines to ensure consistency and efficiency in the software development process. - Mentor and coach other team members, offering technical training and support as needed. - Stay up-to-date with industry best practices, learning from both successes and failures, and guide the team towards adopting the most effective practices. This position is based in Bangalore near Dairy Circle and offers a hybrid work model combining remote and in-office work environments. Join our dynamic team at Black Duck Software, Inc., and be part of a collaborative environment where your expertise and leadership will make a significant impact on our cutting-edge application security platform.,
You will be responsible for processing invoices, maintaining vendor records, reconciliation and reporting activities, compliance with regulatory requirements, and supporting audits. Your key responsibilities will include reviewing and verifying invoices, processing invoices in the ERP system, addressing discrepancies, maintaining accurate vendor records, performing reconciliations, assisting in month-end and year-end closing activities, ensuring compliance with local regulations, and supporting audits. To be successful in this role, you should possess a Bachelor's degree in accounting, finance, commerce, or a related field. You should have proficiency in accounting software and ERP systems such as SAP, Oracle, or NetSuite, a strong understanding of local tax regulations, knowledge of basic accounting principles, strong organizational skills, effective communication and interpersonal skills, and the ability to work in a fast-paced environment. Preferred qualifications include experience with AP automation tools or shared services operations.,
You will be supporting Black Duck global operations by ensuring accurate and timely financial closings, intercompany transactions, reconciliations, and eliminations for consolidated financial reporting. Your role will involve collaborating closely with the Global Accounting Manager in the US to drive efficiency, compliance, and excellence in accounting operations. As the India Senior Accountant, you will play a critical role in supporting audits and ensuring balance sheet reconciliations across all regions. Key Responsibilities: - Ensure accurate and timely month-end, quarter-end, and year-end closings for all entities. - Create intercompany transactions, reconciliations, and eliminations for accurate consolidated financial reporting. - Support audits (internal and external) by providing documentation and ensuring audit readiness globally. - Complete and ensure approval of balance sheet reconciliations across all regions. Ideal Core Qualifications, Experience, Attributes And Skills: - Bachelor's degree in Accounting and/or Business from an accredited College/University. - 5+ years of experience, preferably in SAAS/software industry. - Proficiency in global ERP systems, preferably Netsuite. - Quick learner with the ability to pick up accounting and finance knowledge in a fast-paced environment. - Attention to detail to identify irregularities in invoices and financial reports. - Excellent communication skills to collaborate effectively with cross-functional teams and external third parties. - Problem-solving mindset to navigate cultural and regulatory complexities.,
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. We are a recognized pioneer in application security, providing SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With our industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. We are currently seeking a Professional Services Engineer to join our Technical Services Team. In this role, you will work directly with our clients to help them meet their software security, quality, and compliance goals. You will assist customers in unlocking the potential of Black Duck's suite of products including Coverity (SAST), Black Duck (SCA), Seeker (IAST), Defensics (Fuzz Testing), and Software Risk Manager (ASPM). As a Professional Services Engineer at Black Duck, your responsibilities will include customer onboarding and enablement. You will collaborate with customers to establish objectives, achieve milestones, and provide ongoing support. You must possess strong technical skills for hands-on implementation, scripting, and troubleshooting, along with excellent non-technical skills to develop customer relationships, understand requirements, and conduct training sessions. Representing Black Duck at our customers means that you are the face of our company and play a crucial role in ensuring customer satisfaction. Your passion and dedication will contribute to the success of both our customers and Black Duck as a whole. The Technical Services Team at Black Duck offers fixed-scope packages and customized statements of work to its customers. The post-sales function provided by Technical Services is often referred to as Professional Services, Customer Success, or Application Engineering in other organizations. Key Responsibilities: - Documenting customer requirements and reviewing use cases. - General onboarding of new accounts and ensuring successful technical implementation. - Strategizing, conceiving, and executing internal processes to enhance the Customer Success organization and service offerings. - Identifying areas for improvement in Black Duck's product line and overall company functions. - Customer enablement through formal training and efforts to drive self-sufficiency within assigned accounts. - Assisting in Black Duck's renewals business. Key Requirements: - Ability to prioritize activities, set objectives, and meet milestones. - Well-organized with the ability to deliver project milestones on time. - Experience working with at least 2 programming languages such as C/C++, C#, or Java. - Desired experience with security testing and network protocols. - Understanding of open-source software libraries and their associated licensing. - Experience with project scoping, requirements gathering, and software development lifecycles. - Strong interpersonal skills to work with and influence people. - Good analytical skills, conceptual ability, and creativity. - Willingness to travel occasionally and be in-office at least 3 days per week. - Minimum of 3 years of relevant experience in a technical customer-facing role. - Experience with SAST or SCA tools is an advantage. Education: - Bachelor's Degree in Computer Science, Master's Degree preferred, or equivalent experience.,
As a Lead / Staff Software Engineer at Black Duck, you will be a part of an organization that focuses on helping organizations build secure, high-quality software while minimizing risks and maximizing speed and productivity. Black Duck is a pioneer in application security, offering solutions like SAST, SCA, and DAST to help teams quickly identify and fix vulnerabilities in proprietary code, open-source components, and application behavior. With industry-leading tools, services, and expertise, Black Duck empowers organizations to enhance security and quality in DevSecOps and throughout the software development life cycle. In this role, you will be responsible for the Seeker Platform, which is a cutting-edge application security solution that identifies security vulnerabilities in web applications and presents them in a user-friendly manner. Your key responsibilities will include: - Taking full ownership of product features - Ensuring the development of state-of-the-art code and implementing proper testing suites - Resolving complex technical issues by conducting deep dives To excel in this position, Black Duck is looking for candidates with the following qualifications: - Masters or Bachelors in Computer Science or equivalent work experience - Strong problem-solving skills, logical reasoning, and solution-oriented thinking - Willingness and ability to learn new technologies - Ability to work both independently and as part of a team - Customer-focused and results-oriented mindset with the ability to make practical engineering decisions - Minimum 5 years of experience in Java Full stack / Java and JavaScript, ideally with EmberJS, AngularJS, or ReactJS - Experience with web development frameworks and services like WebSocket and RESTful APIs - Proficiency in RDBMS (PostgreSQL) databases and designing persistence layers for web applications using ORMs - Security expertise is an advantage - Experience with Linux/Unix OS and Docker is a plus Join Black Duck in Bangalore near Dairy Circle with a hybrid work model of 3 days in the office. If you are passionate about software security and eager to contribute to a dynamic team, this role may be the perfect fit for you.,
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. The Customer Success Manager serves as a trustworthy advisor and customer advocate, helping our customers achieve success and maximize their return on investment with Black Duck solutions. You will leverage your strong customer management, business and sales acumen, and technical skills to ensure you build trusted relationships with the customer to ensure a continuous positive relationship with Black Duck. Acting as a trusted advisor and coach, you will be responsible to define and measure / confirm the realization of our customer's business goals through the use of our solutions. The ideal candidate will have experience in enterprise software, a consultative approach to working with C level executives, and a passion for customer advocacy . Responsibilities Develop and maintain durable relationships at all levels within the customer organization Develop technical proficiency with all solutions Be the customer's single point of contact throughout the entire customer life cycle (sales, implementation, adoption, proficiency, expansion) Advocate for the customer by working closely with professional services, product management, customer support, and sales teams Develop, deliver, and execute customer success plans which outline critical success factors and measures for success Drive customer adoption through training and development of best practices to continually create incremental value Monitor the adoption rates of assigned accounts; help align customer use cases with their business purposes Maintain steady customer retention rates aligned with corporate goals Partner with sales by identifying new business opportunities for expanding the footprint Capacity to learn the software development lifecycle and application security Qualifications And Experience 4+ year’s account management, customer success, or sales engineer experience in the enterprise software space Able technical aptitude; ability to deliver complex technical presentations, perform product demonstrations, and help the customer achieve technical success Understanding of the software development lifecycle, application security, and/or related field Experience with the development, execution, and overview of account plans Proven executive presence at the VP level and above; demonstrated ability to seamlessly participate in discussions with business and technical leadership Excellent verbal and written communication and in-person and virtual presentation skills Ability to work unsupervised and to collaborate effectively across functions Able to travel nationally up to 10% of the time when permissible Fluency in English language is required Education and Certifications Bachelor's degree in Computer Science or Engineering Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Job title: Senior DevOps Engineer As a Senior Software Engineer in Black Duck SRE/DevOps team , you will play a key role in transforming our R&D products through the adoption of advanced cloud, Containerization, Microservices, modern software delivery and other cutting edge technologies. You will be a key member of the team, working independently to develop tools and scripts, automated provisioning, deployment, and monitoring. Job location: Delhi / NCR Work Mode: Hybrid work mode Required Key Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field. A minimum of 3 – 5 years of experience in Site Reliability Engineering / DevOps Engineering. Strong hands-on experience with Containerization & Orchestration using Docker, Kubernetes (K8s), Helm to Secure, optimize, and scale K8s Hands-on end to end deployment experience on Kubernetes. Deep understanding of Cloud Platforms & Services in AWS / GCP / Azure (Preferably GCP) cloud to Optimize cost, security, and performance Solid experience with Infrastructure as Code (IaC) using Terraform / CloudFormation / Pulumi (Preferably Terraform) - Write modules, manage state Proficient in Scripting & Automation using Bash, Python / Golang - Automate tasks, error handling Experienced in CI/CD Pipelines & GitOps using Git / GitHub / GitLab / Bitbucket / ArgoCD, Harness.io - Implement GitOps for deployments Strong background in Monitoring & Observability using Prometheus / Grafana / ELK Stack / Datadog / New Relic - Configure alerts, analyze trends Good understanding in Networking & Security using Firewalls, VPN, IAM, RBAC, TLS, SSO, Zero Trust - Implement IAM, TLS, logging Experience with Backup & Disaster Recovery using Velero, Snapshots, DR Planning - Implement backup solutions Basic Understanding messaging concepts using RabbitMQ / Kafka / Pub,Sub / SQS Familiarity with Configuration Management using Ansible / Chef / Puppet / SaltStack - Run existing playbooks Excellent problem-solving, organizational, and leadership skills. Strong communication abilities to effectively collaborate with internal teams and stakeholders. Certifications: CKAD, CKS, and/or CKA (highly preferred) Key Responsibilities Design and develop scalable, modular solutions that promote reuse and are easily integrated into our diverse product suite. Collaborate with cross-functional teams to understand their needs and incorporate user feedback into the development. Establish best practices for modern software architecture, including Microservices, Serverless computing, and API-first strategies. Drive the strategy for Containerization and orchestration using Docker, Kubernetes, or equivalent technologies. Ensure the platform's infrastructure is robust, secure, and compliant with industry standards. What We Offer An opportunity to be a part of a dynamic and innovative team committed to making a difference in the technology landscape. Competitive compensation package, including benefits and flexible work arrangements. A collaborative, inclusive, and diverse work environment where creativity and innovation are valued. Continuous learning and professional development opportunities to grow your expertise within the industry. Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Senior Applications Engineer – Customer Support Are you a passionate programmer who thrives on solving real-world engineering challenges ? Do you enjoy diving deep into complex systems, debugging intricate issues, and helping top-tier developers build secure, high-quality software? This is not a traditional support role as our Technical Support Engineers are problem solvers, trusted advisors, and technical experts . You’ll work directly with some of the world’s best engineering teams, helping them resolve sophisticated issues in their development environments using your programming and systems knowledge. What You’ll Do As a Senior Applications Engineer , you’ll be a key member of our Technical Support team, acting as a trusted advisor to our strategic customers. You’ll use your programming skills to analyze, debug, and resolve complex issues—not just answer tickets, Work closely with R&D, product teams, and senior engineers to drive solutions and improve our products. Your Responsibilities Will Include Acting as the Single Point of Contact for strategic customers, understanding their environments and business goals. Troubleshooting and resolving complex technical issues via phone, email, and other channels. Collaborating with developers and support teams to drive resolution. Researching and responding to customer inquiries with clarity and technical depth. Creating and maintaining knowledge base articles for recurring issues. Participating in a 24x7x365 support rotation, including on-call responsibilities. Must-Haves What We’re Looking For Bachelor’s degree in Computer Science, Engineering, or a related field. 2+ years of experience in technical customer support. Ability to read and debug code in one or more of the following: C/C++, C#, Objective-C, Java. Excellent communication skills—both written and verbal. Solid understanding of Unix/Linux systems and scripting. Experience with 3 or more of the following, Troubleshooting complex applications Container Orchestration tools – Docker Swarm & Kubernetes Web application servers, particularly Tomcat Databases, SQL Open Source Software Jenkins, TeamCity, or other CI tools Preferred Skills & Experience Familiarity with cloud platforms (AWS, GCP, Azure) and container technologies (Docker, Kubernetes). Experience with CI/CD tools like Jenkins, TeamCity, Git, Terraform. Knowledge of relational databases (MySQL, PostgreSQL, Oracle, SQL Server) or search services (e.g., JVM memory analysis, CPU utilization). Exposure to application security tools such as Coverity, Black Duck, Seeker, Fortify, Checkmarx, etc. Understanding of open source licenses and application security best practices. Security certifications (OSWE, GWAPT, OSCP) are a plus. Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Job title: Sr. Software Engineer – DevOps (Prodops) As a Sr, Software-Engineer in Black Duck SRE team , you will play a key role in transforming our R&D products through the adoption of advanced cloud, Containerization, Microservices, modern software delivery and other cutting-edge technologies. You will be a key member of the team, working independently to develop tools and scripts, automated provisioning, deployment, and monitoring. Location: Delhi NCR Key Responsibilities Design and develop scalable, modular solutions that promote reuse and are easily integrated into our diverse product suite. Collaborate with cross-functional teams to understand their needs and incorporate user feedback into the development. Establish best practices for modern software architecture, including Microservices, Serverless computing, and API-first strategies. Drive the strategy for Containerization and orchestration using Docker, Kubernetes, or equivalent technologies. Ensure the platform's infrastructure is robust, secure, and compliant with industry standards. Leadership qualities for taking care of the shifts. Act as a Shift Lead Escalation Management. Training L1 and L2. Flexible with rotational shifts which includes Night Shifts Flexible to work on weekends (On – Call). Qualifications Bachelor's or master's degree in computer science, Engineering, or a related field. A minimum of 5 - 8 years of experience in Site Reliability Engineering Hands-on of Go or Python OR Shell OR Perl scripting languages Proven expertise in cloud computing services (AWS, Azure, GCP), container technologies (Docker, Kubernetes) Background working with CI/CD pipelines and familiarity with modern software delivery ecosystem (GitHub Actions, ArgoCD, Harness.io, GitLab CI, etc.). Excellent problem-solving, organizational, and leadership skills. Strong communication abilities to effectively collaborate with internal teams and stakeholders. Certifications: CKAD, CKS, and/or CKA (Good to have) Willingness to work in 24/7 environment and rotational shift and rotational weekly offs. What We Offer An opportunity to be a part of a dynamic and innovative team committed to making a difference in the technology landscape. Competitive compensation package, including benefits and flexible work arrangements. A collaborative, inclusive, and diverse work environment where creativity and innovation are valued. Continuous learning and professional development opportunities to grow your expertise within the industry. Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.