140 Retention Strategies Jobs - Page 4

All HR Business Partner functions while working closely with the leadership and stakeholders to policy adherence. Onboarding, KM, Performance Management, Talent Engagement, PIP, attrition, grievances, to exit interviews. Manage data efficiently. Required Candidate profile Good exposure of strategic HR, employee retention and attrition management. Experience required into employee engagement and connect activities. Should be Open to work in a 6 pm - 3 am shift.

Key Responsibilities and Duties: Recruitment and Hiring: Lead the end-to-end recruitment process to attract top talent and meet company staffing needs. HR Documentation: Develop, organize, and maintain HR documents, including policies, procedures, and employee handbooks, ensuring they are up to date and compliant with legal standards. Process Implementation: Design and implement HR processes and systems that are scalable, improving operational efficiency and supporting company growth. Culture and Engagement: Foster a positive work environment through initiatives that promote team bonding, employee engagement, and a healthy work-life balance. Team Bonding Activities: Plan and execute team bonding activities and events that enhance collaboration and team spirit. Required Skills: Proactive Recruitment Skills: Proven ability in sourcing, interviewing, and hiring candidates for a variety of roles. Strong Organizational Skills: Ability to manage multiple projects simultaneously with keen attention to detail. Excellent Communication Skills: Proficient in communicating effectively with team members at all levels within the organization. Knowledge of HR Best Practices: Up-to-date with the latest HR trends and best practices, especially those relevant to the tech industry. Problem-Solving Skills: Aptitude for identifying problems and implementing innovative solutions. Adaptability: Ability to adapt to a rapidly changing environment and to implement processes that can scale with company growth. What you will be Doing: You'll lead our efforts in recruiting top talent, ensuring we have the right people in the right roles to drive our success. You'll be the architect of our HR documentation, crafting policies and procedures that are both compliant and conducive to our culture. As we grow, you'll implement scalable HR processes, ensuring we remain efficient and effective. You'll champion our company culture, fostering an environment that's friendly, engaging, and conducive to high performance. Your creativity will come to play as you design and execute team bonding activities that bring us closer together. You are a great fit if you are: You have 2-4 years of experience in HR, ideally in the tech or software development industry. You possess excellent communication skills, are organized, and can handle multiple tasks with ease. You're a problem solver at heart, ready to tackle challenges with innovative solutions. You're passionate about building a positive work culture and understand the importance of team engagement. Adaptability is your middle name; you thrive in fast-paced environments and are excited by the prospect of growth and change.

Lead generation, client relationship management, and sales strategy development IT sector. market research, proposal preparation, negotiation, deal closure, and sales reporting. Requires 5+ years of experience, negotiation, and strategic planning.

Job description We have a vacancy with below details, Role : HRBP Experience -5+ Notice Period : Immediate to 60 days ( Currently serving) Work Mode :WFO KEY RESULT AREA KEY DUTIES 1 Strategic HR Partnership Collaborate with business leaders to align HR strategies with organizational goals. Act as an advisor to managers on workforce planning, succession planning, and organizational development. Drive cultural transformation and change management initiatives. 2 Talent Acquisition & Workforce Planning Work with hiring managers to define talent needs and ensure timely hiring. Oversee recruitment efforts, ensuring alignment with industry trends and business demands. Enhance employer branding to attract top talent in logistics and freight forwarding. 3 Employee Relations & Engagement Serve as a key point of contact for employee concerns and grievances, ensuring fair resolution. Support employee engagement initiatives, including events, fun at work, surveys and team-building activities. Assist in handling employee concerns and grievances in alignment with company policies. Promote a positive workplace culture and support HR-led wellness programs. 4 Performance Management & Learning & Development Assist in coordinating the performance review cycle and employee feedback sessions. Help identify training and development needs across teams. Support HR team in tracking individual development plans. 5 HR Operations & Policy Implementation Support payroll processing, attendance management, and workforce reporting. Oversee HR systems and digital transformation initiatives for process efficiency. Disclaimer: This document is not all inclusive and hence to be treated as point of reference. From time to time it may be necessary to consider changes to the Role Template in response to the changing nature of work environment-including technological requirements or statuary changes. The Manager/HOD of this position can initiate such change as necessary. This Role Template may be reviewed as part of the preparation for performance planning for the annual performance cycle. Area Description 1 Professional Qualifications Bachelors degree level or higher degree, preferably related to MBA in Human resources 2 Critical Knowledge, Skills and Abilities Strong stakeholder management & influencing abilities. Experience with HR systems- Darwinbox preferrable Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, high-growth environment.

Why We Work at Dun Bradstreet Learn more at dnb.com/careers . Location - Bengaluru Qualification - MBA (Marketing Finance) Key Responsibilities Develop and execute GTM plans for products including pricing, communication, marketing, market assessment and define requirements for products launched in India Own and optimize acquisition, engagement, and conversion, leveraging data-driven insights especially during early adopter phases of products Support and build business cases for the launch of local offerings as well as India market specific product asks Define and track key performance metrics (KPIs) to measure GTM success and product adoption Collaborate with cross-functional teams, including marketing, finance, legal, sales, content and tech, to ensure seamless execution of GTM plans Conduct market research to understand competitive positioning, user needs, and emerging trends in the market Work closely with sales to identify and assess lost opportunities and stitch the story to drive the product roadmap Work closely with product and engineering teams to ensure alignment between product development and market needs Drive customer insights and feedback loops to refine product offerings and enhance user experience Key Requirements 2-4 years of experience in an B2B SaaS based company, specifically in a product or growth-related role Strong understanding of core product management principles MBA is good to have, however equivalent experience will also be considered Strong understanding of product lifecycle, growth and retention strategies, customer segmentation Ability to work in a fast-paced environment and drive projects from ideation to execution Excellent communication and stakeholder management skills driving conversations with both C-Suite audiences and Analysts alike Familiarity with JIRA and confluence and experience with API based products is a plus Notice to Applicants : Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Levers Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.

• Managing all HR Generalist activities • HR Policies, Performance Management • Lead workforce planning & talent management initiatives • Drive engagement activities • Manage TA, Onboarding & Exit formalities • Dashboarding, Data Analysis & Reporting Required Candidate profile - MBA / PG in HR - 8 to 15 years in HR - MUST Have exp in any services domain - Good exp as an HR Generalist - Exp on Growth, Appraisal, Policies, TM, TA, Analysis - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization

ROLE We are seeking a strategic, data-driven Retention Marketing Expert to join our marketing team. In this role, you will be responsible for developing and executing retention strategies aimed at increasing customer loyalty, reducing churn, and improving lifetime value (LTV). You will leverage data analytics and customer insights to create personalized retention campaigns, build strong relationships with customers, and ensure seamless experiences across multiple touchpoints. This role requires someone with a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using Various CRM and Marketing Automation tools. Key Responsibilities: Strategy Development: Develop and implement CRM strategies, including segmentation, personalization, and automation, to enhance customer engagement, retention, and lifetime value. Customer Journey Mapping: Analyze the customer journey and identify touchpoints where CRM efforts can enhance the overall experience. Email Marketing : Lead the email marketing efforts, including planning, designing, executing, and analyzing email campaigns to optimize open rates, click-through rates, and conversions. Push Notifications and SMS: Develop and execute push notification and SMS campaigns, ensuring relevant and timely messages that drive user engagement and conversions. A/B Testing : Implement A/B testing and conduct post-campaign analysis to refine CRM strategies, continually improving performance. - Customer Service Management - Develop and implement customer service strategies - Ensure timely resolution of customer issues - Analyze customer feedback and metrics Plan and execute multichannel retention campaigns including email, SMS, Whatsapp, push notifications, and in-app messages to drive repeat purchases and subscription renewals. - Data-Driven Insights: Utilize data analytics to identify key drivers of churn, segment customers, and measure the effectiveness of retention efforts. Provide actionable insights to optimize campaigns. - Customer Segmentation & Personalization: Leverage customer data and behavior to create segmented, personalized marketing campaigns that speak directly to specific customer needs and preferences - Cross-Functional Collaboration: Work closely with product, marketing, creative, customer support, and other teams to align retention strategies with overall business goals, ensuring a seamless customer experience. - Churn Prevention & Win-Back Campaigns: Develop targeted campaigns to prevent churn and re-engage lapsed customers through personalized communication, special offers, and loyalty programs. - A/B Testing & Optimization: Design and implement A/B tests to continually optimize retention strategies, focusing on open rates, conversion rates, and customer satisfaction metrics. - Reporting & KPIs: Monitor key retention KPIs such as churn rate, customer retention rate, LTV, and customer satisfaction (NPS). Regularly present performance metrics and insights to senior leadership. - Technology & Tools: Utilize CleverTap and other marketing automation platforms, CRM systems, and analytics tools (e.g. CleverTap Journeys, Google Analytics) to design, implement, and measure retention campaigns. CRM Tools/Vendor Collaboration : Work closely with CRM vendors, to maximize the efficiency and effectiveness of CRM efforts and drive new initiatives. Should have strong knowledge in using e-CRM platforms. Cost and Revenue Attribution : Monitor and analyze cost and revenue generated from CRM campaigns, ensuring a clear understanding of the ROI for each initiative. Enhance And Monitor The Brands Visibility Work with creative/in-house agency to create, develop and manage content for brands online presence. Performing ad-hoc SEO audits and analysis to validate the content plan and approach. Identify and curate existing relevant content in line with the brand sense of purpose. Create compelling and engaging brand content on social and e-retailer platforms which will attract viewers as well as amplification and interaction through social sharing. Qualifications: Minimum of 5-10years of experience in digital marketing, CRM, email marketing, customer service or related roles. Proven track record of successfully developing and executing digital and CRM strategies that resulted in increased customer engagement and revenue. Strong analytical and data-driven mindset. Exceptional communication and project management skills. Team player with the ability to collaborate cross-functionally.

Job Title : Sr. Manager - Sales (Assistant Store Manager Grade) Location : Ghaziabad, NCR Industry : B2B Wholesale & Retail Reports to : Store Business Head (Store Manager) Job Purpose The Sr. Manager - Sales will oversee sales growth, customer acquisition, and team management across various customer channels, including Traders, HoReCa, and Offices & Institutions. Responsible for driving business development and repeat billing from tagged customers. Key Responsibilities Drive overall sales growth and market penetration in target segments. Lead the customer acquisition strategy to expand the client base. Manage, mentor, and motivate a team of 15-20 Sales Executives through Department Managers or Team Leaders. Drive sales across multiple customer channels (Traders, HoReCa, Offices & Institutions). Lead business development initiatives to increase market share and sales volume. Ensure repeat billing from tagged customers and enhance customer retention strategies. Monitor and adjust strategies to achieve sales targets and customer satisfaction. Collaborate with cross-functional teams to ensure operational efficiency and sales alignment. Evaluate market trends and competition to develop proactive sales strategies. Maintain regular reporting to the Store Business Head on sales performance and team progress. Key Performance Indicators (KPIs) Sales Growth : Achieving growth in sales revenue across key customer segments. Repeat Billing : Maximizing the frequency of repeat sales from tagged customers. HVS vs NHVS Sales Proportion : Managing the balance between High-Value Sales (HVS) and Non-High-Value Sales (NHVS). Increasing Share of Wallet : Growing the sales contribution from existing clients. Achieving Top Line and Bottom Line Business Limits : Meeting financial targets and profitability goals. Functional Competencies Strong sales management and team leadership skills. Ability to develop and execute strategic business development plans. Proficiency in customer acquisition and retention strategies . In-depth knowledge of B2B wholesale and retail industry dynamics. Experience in handling sales across multiple channels . Knowledge of the local market to understand customer preferences and trends. Behavioural Competencies Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to work under pressure and meet deadlines. High level of empathy and emotional intelligence in team management. Results-oriented , with a focus on achieving business objectives. Requirements Area Sales Manager level experience in FMCG sales. Background in Processed Food , Commodities , and DnT product range within the FMCG industry. Minimum Graduate qualification, with preference for PGDBM in Sales & Marketing specialization . Knowledge of the local market to cater to customer needs effectively.

Job Summary: We are seeking an experienced Human Resources Business Partner (HRBP) to join our team in Delhi. The HRBP will be responsible for driving HR strategies that align with business objectives, ensuring competency development, delivering complete trainings, and supporting unbiased evaluations. This role is crucial in developing strong business partnerships, supporting recruitment efforts, and analyzing HR metrics to contribute to the overall success of the organization. Key Responsibilities: Strategic HR Partnership: Collaborate with senior leaders and department heads to understand their business goals and develop HR strategies to support these objectives. Training and Development: Identify training needs and design, deliver, and evaluate training programs to enhance employee skills and capabilities. Performance Management: Implement and manage performance appraisal systems and ensure performance evaluations are conducted fairly and unbiased way. Implementing the KRA/KPIs and other systems. Competency Development: Identify key competencies required for various roles within the organization. Develop and implement competency frameworks and models to enhance employee performance and professional growth. Employee Relations: Provide guidance and support to employees and managers on employee relations issues, ensuring a fair and consistent approach to policies and procedures. Support Recruitment: Collaborate with the recruitment team to ensure a smooth hiring process, from sourcing to onboarding, attracting top talent that fits the company culture and values. HR Metrics and Reporting: Monitor and analyze HR metrics to identify trends and recommend solutions to improve performance, retention, and employee engagement. Organization Culture and Engagement: Foster a positive work environment that promotes employee engagement, satisfaction, and retention. Lead initiatives to enhance company culture. • Additional Duties: Assist the MD & CEO with HR-related functions and other duties as assigned. Manage and handle the company's social media sites related to HR activities Qualifications and Skills: • Master degree in Human Resources, Business Administration, or related field. Master's degree preferred. • Minimum 4-7 years of experience in HR. • In-depth knowledge of HR functions • Excellent interpersonal and communication skills. • Strong problem-solving and conflict resolution abilities. • Ability to work independently and as part of a team. • Proficiency in HR software and Microsoft Office Suite. • Demonstrated ability to handle sensitive and confidential information with discretion. • Willing to travel to Sri City factory and other branches

Experience in recruitment/retention of manpower Develop and implement HR strategies and initiatives aligned with the overall business strategy Recruitment and support suggest improvements to the entire recruitment process Required Candidate profile HR manager Age - less than 40 Good Communication Skills Experience in recruitment/retention of manpower Mandatory from Garments Industry Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Role - Business Development Manager - K-12 Responsibilities Regional Target Strategy Development Strategy Implementation Customer Relationship Management Interested can share their CV at Geeta.r@head2hire.com

Employee Communication Relocation Assistance Employee support and engagement Role change Settling the teams Alignment and integration between the old team and the new members joining Policy Considerations Legal compliances Compensation Adjustments Retention strategy Employee Onboarding and Hand holding

Job Description: We are looking for a proactive and experienced HR Executive to join our team in Rajkot, Gujarat . The ideal candidate will handle end-to-end HR functions , including recruitment, employee relations, payroll, and compliance. Key Responsibilities: Talent Acquisition & Recruitment Sourcing, screening, and hiring candidates as per company requirements. Employee Relations Handling employee grievances, engagement, and retention strategies. Payroll & Compliance – Managing salary processing, attendance, and statutory compliances (PF, ESIC, etc.). Training & Development – Organizing employee training sessions and performance reviews. HR Policies & Administration – Implementing and maintaining HR policies, company regulations, and documentation. Requirements: Education: Any Graduate / Postgraduate Experience: Minimum 2 years in HR roles Skills: Strong communication and interpersonal skills. Knowledge of labor laws and HR software. Experience in recruitment and employee engagement.

Dear Jobseeker, We are urgently hiring for multiple leadership openings for the Growth & strategy team of an Ecommerce Client in Bangalore Skillsets: Growth, Marketing, CRM, Customer Lifecycle Management, Loyalty, Growth Strategy, Customer Loyalty, Engagement Strategy, Loyalty Programs Education- Full time MBA from Tier 1 College (Mandatory with 3-7 years of experience ) Job Responsibilities: Customer Lifecycle Management: Manage the end-to-end customer lifecycle for loyalty program users, from trial to acquisition, onboarding, engagement, and retention. Drive Product-Led Growth - Collaborate with Product to develop constructs and experiences that drive customer growth Strong analytical and problem-solving skills, with the ability to interpret customer insights and behaviors to uncover actionable opportunities Preferred Industries: Startups, E-commerce, Fintech, Gaming, Consulting Interested candidates can drop in your resumes at annyesha@ybconsultants.com/annyesha.yb@gmail.com

Job Description Extramarks is seeking a skilled and experienced Assistant Manager- Growth Marketing to join our team. The successful candidate will be responsible for managing campaigns, utilizing various marketing automation tools such as Netcore, Clevertap and Moengage. The ideal candidate will have 1-3 years of experience on the internet CLM industry and have a proven track record of delivering successful campaigns. Responsibilities: - Develop and execute campaign strategies to drive customer acquisition, retention, purchase and engagement. - Utilize Netcore/Clevertap/Moengage to create, launch and manage targeted campaigns across various channels such as email, push notifications, SMS, and in-app messaging. - Collaborate with cross-functional teams, including product, design, and content, to develop campaign assets such as landing pages, events, email templates, and banners for push & in-app. - Analyse campaign performance and provide regular reports to management, making recommendations for optimizations and improvements. - Use excel and other data analytics tool to extract data from various sources and generate insights to inform campaign strategies. - Managing the KPI's such as Activation, CTR, Conversions, WAU, MAU, Retention rate for different user segments and present it in a dashboard on monthly or bi-monthly basis. Qualifications: - Bachelors degree in field of Marketing, or related field. - 1-3 years of experience in the digital, with a focus on campaign management and retention marketing. - Expertise in Netcore/Clevertap /Moengage/Adobe Campaign/ Unica Campaign or any similar marketing automation tools. - Strong analytical skills with experience in analyzing campaign performance and making data-driven decisions. - Excellent communication and interpersonal skills with the ability to collaborate crossfunctionally and manage external vendors. - Strong project management skills with the ability to manage multiple campaigns simultaneously. - Proficiency in Microsoft Excel is mandatory. The ideal candidate should be able to use Excel to manipulate and analyze data, create pivot tables, and generate reports. - Self-starter with the ability to work independently and in a fast-paced environment.

Execute sales strategies for flow elements to meet organizational targets for domestic markets. Build and maintain relationships with EPC, MRO OEM customers, ensuring understanding of their requirements and offering tailored solutions. Good understanding of handling customer portals, such as GEM, WRENCH, ARIBA, etc. Conduct customers meetings, presentations, and negotiations (commercial contractual) to close sales deals Prepare Techno-commercial Quotations, Support Sales execution (Project management) team to get the approvals from customers Ensuring alignment with company revenue targets and sales goals Prepare customized proposals, highlighting the benefits and specifications of the flow elements. Provide ongoing support and address any technical or product-related queries from customers. Use customer relationship management (CRM) systems to track customer interactions and maintain a pipeline of prospects. Stay updated on technical specifications and features of Flow instruments such as orifice plates, venturis, pitot tubes, and related products. Work closely with engineering teams to ensure accurate technical specifications and product configurations are provided. Provide regular reports on sales performance, forecast sales trends. Oversee the successful execution of large-scale orders, ensuring that all customer requirements are met. To ensure cost-effective customer acquisition and retention strategies. Graduate / B.Tech Mech Experience- 3 to 6 years Location- Faridabad Work-life integration Employee discounts Attractive remuneration system Flexible working hours Good development opportunities Mobile working Health initiatives

The Managed Services Delivery Manager manages efficient and effective managed services to meet customer agreed service levels, through continually assuring process performance, and optimizing delivery resources. You have: 14+yrs of experience on Telcom Network 3G/4G/5G Handson experience on Radio Network Elements Ensure RAN performance degradations detection, proper INC handling, resolution on time, on time resolution of customer complaints and exceeding customers expectations. Show casing strength and positive mindset in turbulent times. Managing SLA based deliverables of PM and CPD. It would be nice if you also had: RAN performance degradations detection knowledge, proper INC handling, on time resolution of customer complaints Forecast of scope, Business case, Resource dimensioning and solution and total project management Customer/Cross functional Stakeholders Management Skills, Analytical skills, forecasting and planning Project Management, People management, Competency development, recruitment, and retention strategies. Operational Escalation Management and New Business additions and controlling scope creep. Interface towards Customer and to maintain Seamless delivery Ensuring automated delivery as much as possible. NPO projects deliverables.

We seek a dynamic Assistant Manager - HRBP to lead HR functions for US/UK accounting projects, focusing on performance management, attrition analysis, compliance, HR analytics, and succession planning. Required Candidate profile Dynamic HRBP with strong HR ops, performance management, analytics, and compliance expertise for US/UK projects. Perks and benefits 5 Days Working UK Shift Timing (1 PM to 10 PM IST)

JOB DESCRIPTION Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future. About the Role: Engagement & Conversion Rates across CRM Channels Customer Retention & Repeat Purchase Rates Churn Prevention & Customer Resurrection Metrics CRM Campaign Performance & ROI Growth in contribution of RedTab Loyalty Program to overall business Effectiveness of Customer Segmentation & Personalization Plan, execute, and optimize multi-channel CRM campaigns to boost customer engagement and ROI. Use customer data and tools like CleverTap to create targeted segments and automate personalized journeys. Analyze campaign performance and customer behavior to refine strategies and improve results. Ensure a seamless, personalized experience across all CRM touchpoints to enhance customer loyalty. Collaborate with cross-functional teams to align CRM efforts with business and marketing objectives. About you: Bachelor s Business/Engineering/Statistics . MBA (not a must, but will be good to have) 5-7 years of experience in CRM, Lifecycle Marketing, or Loyalty Management, preferably in Fashion Retail, or D2C E-commerce. Hands-on experience with CRM tools like CleverTap, MoEngage, Netcore, or similar platforms. Strong understanding of customer segmentation, retention strategies, and churn prevention. Experience in conceptualizing and executing reports and dashboards Experience in running multi-channel campaigns across Email, SMS, WhatsApp, and Push Notifications. LOCATION India, Bangalore - Office FULL TIME/PART TIME Full time Current LS&Co Employees, apply via your Workday account.

Position Title - Business HR Growth & Strategy Office Role Type - Individual Contributor Company - EXL Service Location - Noida/Gurgaon Reporting to Global BHR Leader, Growth Office Shift starts at 11:30 am Employee Span - 180+ JOB PURPOSE & SUMMARY The BHR Growth & Strategy Office will play a pivotal role in advancing strategic organization wide initiatives while also focusing on the people strategy for Growth & Strategy Office. This position has two primary focuses: enhancing sales performance through targeted initiatives involving collaboration with company leadership, and Sales Leaders, and fulfilling the BHR responsibilities for colleagues within the growth office. This leadership position requires a strategic thinker to collaborate closely with senior leadership in the growth office, Executive Committee (EC) and Operating Committee (OC) members, and Sales Leaders to drive initiatives that enhance sales performance and align with organizational goals. The BHR will report to the Global BHR Leader for the Growth & Strategy Office. PRINCIPAL ACCOUNTABILITIES Accountabilities Key Responsibilities & Actions Strategic Planning for Sales Effectiveness Initiatives Develop and implement comprehensive growth strategies for initiatives aligned with organizational goals, focusing on market expansion, service innovation, and competitive positioning. Conduct in-depth market research and competitive analysis to identify trends, opportunities, and risks, and leverage findings to inform strategic decisions for projects like Sales Incentives, Sales Rewards, Sales Productivity, Sales Onboarding that have a direct impact on the Sales Colleagues in front-end, client facing roles. Collaborate with key leaders in the sales organization to design and launch new initiatives that enhance sales effectiveness to drive revenue growth and partner with Senior Leadership, EC and OC members, and Sales Leaders to ensure cohesive execution of initiatives. Provide key insights for the creation development programs that equip sales colleagues with the skills necessary to succeed in a dynamic sales environment and also identify training needs Lead change management efforts related to new initiatives, ensuring smooth transitions and buy-in from all leaders and impacted colleagues Role of Strategic Business Partners for Growth Office Colleagues Develop and execute people initiatives that promote talent acquisition, retention, and development within the growth office, fostering a high-performance culture. Oversee performance management processes including promotions, market corrections, Mid & Year-End Reviews. Collaborate with and guide managers to drive goal setting for team members & create Individual Development Plans (IDPs) tailored to the growth office colleagues. Identify training and development needs for growth office colleagues, creating and implementing programs that enhance skills and support career progression. Bring insight and decision-making skills to the table during performance and career-related discussions, aiming to drive managerial performance and facilitate effective talent management. Address and manage people-related issues effectively, providing guidance and support to managers and team members to resolve conflicts, enhance team dynamics, and promote a positive work environment. Collaboration & Interactions Regular collaboration with Growth Office BHR Leader & Chief Growth & Strategy Officer to understand top-level organizational requirements, ensuring alignment of growth office initiatives and sales effectiveness initiatives with broader business needs. Partner with Senior Leadership, EC and OC members, and Sales Leaders to ensure cohesive execution of initiatives and leadership buy-in. Interact with sales colleagues in client-facing roles to develop a deeper understanding of sales performance and ground realities, using these insights to inform strategies for initiatives that drive performance. Interact with Industry consultants and leaders to guide EXL strategy and thinking in ongoing projects. Partner with other HR Functions like Recruitment, Compensation & Benefits, Digital HR Ops, Capability Development, Employee Relations and also Payroll, Finance, Technology & Operations Teams SKILLS AND KNOWLEDGE Recipient Educational Qualifications Masters degree in Business Administration HR, preferably from a Premier B-School Functional Skills Proven experience in developing and executing strategic plans that align with organizational goals and drive performance improvements. In-depth knowledge and practical experience of industry best practices in human resources and otherwise, ensuring effective implementation across the organization. Familiarity with managing systems, projects, and budgets, along with a strong understanding of local and international best practices. Proficient in leveraging data analytics to inform decision-making, measure performance, and drive strategic initiatives. Understanding of revenue streams and sales pipelines, enabling effective collaboration with sales leaders to drive performance. Familiarity with designing and managing incentive programs that motivate and align employees with organizational goals. Strong business acumen with the ability to align HR and sales initiatives with organizational objectives and financial goals. Behavioral Skills Confidence to interact with Top Level Leadership and Senior Front-End Leaders demonstrating strong executive presence to communicate effectively with diverse mindsets, inspiring confidence, and engagement. Embraces a boundaryless approach to teamwork, encouraging open communication and collaboration across all levels of the organization. Skilled in building relationships, influencing decision-makers, and negotiating outcomes that align with organizational goals. Excellent verbal and written communication skills, with the ability to present complex ideas clearly and persuasively. Maintains a constructive and enthusiastic demeanor, contributing to a motivating and uplifting work environment for colleagues and stakeholders alike. Embraces innovation and effectively manages change, driving initiatives that enhance performance and adapt to evolving business needs. Willing to roll up sleeves and actively contribute to team efforts, demonstrating commitment and dedication. Capable of planning and prioritizing tasks effectively to meet demanding targets and deadlines, ensuring efficient use of resources. Relevant and total years of Experience 8-10 years of HR experience and industry knowledge

Roles and responsibilities: Candidate should apply HRBP/BHR experience with English and South Regional Language proficiency only' 1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 3. Assist the L&D team in the co-ordination for JUMP / L&D initiatives 4. Assist IC team in carrying out employee engagement activities across floor 5. Support Operations in any Ad-hoc / calendarized engagement activity / R&R /etc. 6. Support HR Operations team in any compliance related activity 7. Provide HR Policy guidance and Interpretation to employees for resolution to queries on existing policies, salary, Mediclaim, insurance claims etc. 8. Support operations in conducting Regular Rewards & Recognition programs on floor 9. Co-ordinate with Training team to carry out induction program with new Joiners up to Grade II 10. Support supervisor in coordinating / execution of Induction program defined for new joining at TL & TM 11. Support / Guide operations in usage of CCMS tool for all process flows defined 1. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 2. Responsible for the roll-out and closure of Internal Job Posting (IJPs) on the floor within specific time-lines; Identifying tools of assessment/ selection in co-ordination with the OD team and implementing the same for IJP selection 3. Implementation of HR initiatives on the floor such as Early Life Intervention, HR Forums, PMS, Employee Satisfaction surveys, etc. 4. Ensure timely communication & completion of Appraisals for all teams on the floor; KRO and Appraisal Audits and Performance Awareness sessions conducted for all employees TL and above 5. Ensure Employee listening activities are planned, organized & conducted every quarter 6. Ensure closure of action planning jointly with Operations within timelines and prepare Communication pack reports for cascades to the floor. 7. Ensure Confirmation process is run efficiently in the process; meet up with all employees' (E01/E02) on an EDP and effectively manage the process 8. Conduct regular refresher training on HR policies for both agents and Team Leaders to ensure clarity/awareness on HR policies and procedures 9. Own, Ideate and devise Engagement activities for the Floor 10. Organize and Conduct Employee Engagement initiatives like Fun at work activities, CSR, etc. 11. Conduct Exit Interviews for resigned employees (Grade II) and escalate issues, if any, arising of the interview. 12. Investigate and issue DAP (Disciplinary Action Plan) to employees found in violation of process/ company policies post appropriate approvals. 13. Maintain database and trackers for all BHR activities on a real time basis. 14. Ensure consistent and regular usage of BMS wrt all BHR activities on real time basis. 15. Ensure consistent usage of CCMS tool by employees across operations 16. Preparation of various BHR Reports within timelines 17. Highlight any anomalies / deviations noted within the process to Reporting Supervisor for necessary action 1. To be accessible when anyone a CSE/TL has any grievance that requires HR intervention. 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 3. Ensure adherence to disciplinary policies existing in the organization by employees on floor 4. Need based escalation of non-adherence to respective supervisors and operations stakeholders 5. Provide adequate support and guidance to employee in case of any medical requirements / emergencies in co-ordination with respective departments 1. Ensuring that engagement activities / listening sessions are carried out in a manner which does not impact Operations SLAs 2. Ensure clearance formalities for resigned employees are completed within committed timelines by operations. 3. Timely settlement of any advance taken from finance with regards to R&R / Fun @Work activities carried out 4. Timely issuance of Final Level CAP & Closure of "Refer to BHR" by operations to training team to ensure "No Impact" on business on account of non-performance of an individual. 5. Highlight any anomalies / deviations noted within the process to Reporting Supervisor for necessary action Domain /functional skills - Awareness of the TP Values and HR Policies - Knowledge of MS Office - Good Communication skills Critical competencies: - Delivers Customer Service - Engaging Communication - Builds Collaborative Relationships - Takes initiative to deliver team objectives - Maintains Composure - Prior HR experience preferred two years Kindly share your updated CVs and cover letter with your application Note: Looking for Immediate Joiners. Contact person: 9449900627 | yamanurappa.kuri@teleperformancedibs.com

Product & Growth Lead ThemeHigh ( 2+ years Exp. ) Role Overview We are looking for a Product & Growth Lead to take ownership of ThemeHigh s product success and business growth. In this role, you will ensure that our WooCommerce plugins are delivered on time, marketed effectively, and continuously improved to meet customer needs. You will work closely with the development, marketing, and support teams to drive new product launches, increase sales, and expand our market reach. This is a hands-on leadership role where you will be responsible for both product execution and revenue growth ensuring that ThemeHigh remains competitive and continues to scale. Key Responsibilities Product Strategy & Execution Develop and own the product roadmap collaborating with the Product Research analyst and the Product Manager , ensuring timely plugin releases and updates. Work closely with the development, QA, and design teams to ensure smooth execution of product launches. Oversee product-market fit research, ensuring new features and plugins align with market needs. Identify and eliminate roadblocks in the product development cycle, ensuring on-time delivery . Collaborate with the support team to analyze customer feedback and drive continuous product improvements . Define and execute go-to-market strategies for new plugins and updates. Develop pricing, positioning, and messaging strategies for ThemeHigh s products. Explore new revenue channels, including partnerships, affiliate programs, and marketplace expansions. Optimize customer acquisition and retention strategies to increase ThemeHigh s sales and customer base . Business & Team Coordination Act as the primary liaison between product, development, marketing, and sales teams. Set clear KPIs to track ThemeHigh s growth, user engagement, and revenue performance . Analyze sales data and performance metrics to drive data-backed decision-making . Collaborate with leadership to refine OKRs and business goals for ThemeHigh. Qualifications & Skills Previous experience in growth strategy, or brand management. Strong knowledge of WooCommerce, WordPress, and the e-commerce ecosystem . Proven ability to lead cross-functional teams and manage product releases . Strong analytical skills with experience in business performance tracking and KPI analysis . Ability to strategically plan and execute product and marketing initiatives with precision. Why Join Us? Direct impact on ThemeHigh s growth and brand evolution. Opportunity to work in a fast-paced environment and

Responsible for monthly\/quarterly Offers and Joinings targets of the team, client relationship management, delivery, account relationship, new business development and end-to-end recruitment operations. Excellent people skills, capable of hiring right teams, mentoring and growth of the overall business that includes new client on boardings and expanding existing client relationship. Heading a team of 10 recruiters and be responsible for their output delivery and act as one point contact for the client. Mentoring the team by providing guidance & assistance in lead generation, prospecting, and other activities. Motivating the team to achieve the desired goals, improve morale and productivity of the team. Counselling, handling grievances, ensuring discipline, helping, and enabling the team with their challenges Diligently checking the requirement Dashboard and ensuring 100 % coverage with quality submittals on all requirement flow Allocating resource\/Shuffling recruiters to balance bandwidth challenge in case flow of requirement is high. Involved in new recruiter hiring, and constantly training fresh recruits, retention strategies, and constantly motivating employees in bringing the best out of them, participate in daily and weekly meetings to make sure that the said performance is attained Excellent understanding of different sourcing channels, ability to guide the teams on sourcing strategies for Niche & Complex Skills Excellent understanding of the nuances of Staffing business Desired Candidate Profile Around 10 to 15+ Years of IT Services, T & M Delivery or Staffing Industry Experience Bachelors Degree Should good technical understanding of IT & Technology domain Excellent communications (Written & Spoken) Logical thinking and a go getter personality. Self-driven, Accountability for the results Ability to drive teams on constant improvement and keep them motivated. Ensure Delivery and meet monthly quarterly targets. Excellent verbal \/ written communication skill

Hey there! Glad you found this JD trust me, it s worth reading till the end! If you love solving problems, helping customers, and working with a global SaaS company that s growing fast, you re in the right place. About Saleshandy We re building a future-ready outreach platform that eliminates manual work and helps businesses generate more leads efficiently and at scale. Bootstrapped yet profitable since 2016, we re a 65+ member team serving 4,000+ customers worldwide. Our customer team is expanding! If you have a customer-first mindset , love engaging via chat & email , and want to be part of a fast-paced, problem-solving squad we need YOU! What You ll Be Doing Assist customers via chat & email solving issues and making their journey smooth Conduct live sessions & onboarding calls to guide users through the platform Educate customers on features, best practices & potential upgrades Troubleshoot technical issues and provide quick, effective solutions Be a problem-solver identify pain points & work with the team to improve user experience Drive customer retention proactively help users succeed with our product Work cross-functionally with product, sales & marketing to enhance our offering What Makes You a Great Fit > Excellent communication (especially written) & problem-solving skills > Experience in chat/email support & handling queries effectively > Passion for helping customers & a growth mindset > Ability to simplify complex topics & explain them in a user-friendly way > Self-motivated, proactive & adaptable to new tools and tech > Familiarity with customer success & retention strategies is a bonus! Why Join Saleshandy > Work with customers across the globe > Growth opportunities scale into leadership roles as we expand > Open culture your ideas matter! > Personal development budget for books, courses & conferences > Health insurance allowance for peace of mind > Annual team retreats last one was in Lonavala! The Hiring Process (Easy & Transparent) 1 Apply & answer pre-screening questions (Be yourself!) 2 Chat with the Hiring Manager 3 Work on a small assignment 4 Final call with the Reporting Manager 5 Job offer & welcome to the Ikigai tribe! Ready to be part of something exciting Hit "Apply" & let s get started!

About Paytm Group: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the Role: Drive user acquisition, engagement, and retention for our digital gold products, accelerating growth and market penetration. Responsibilities: - Develop and execute data-driven growth strategies to increase user adoption and transaction volume for digital gold offerings. - Design and implement A/B tests and experiments to optimize user funnels and improve key metrics. - Analyze user behavior and identify opportunities for product enhancements and marketing campaigns. - Collaborate with marketing, product, and engineering teams to implement growth initiatives. - Monitor and report on key performance indicators (KPIs) and provide insights to stakeholders. - Identify and leverage new channels and partnerships to expand user reach. - Implement user feedback loops to improve product experience and increase customer loyalty. - Focus on increasing repeat purchase rates, and overall customer lifetime value. Requirements: - 3-4 years of experience - Proven experience in product growth or growth marketing, preferably within the fintech or e-commerce industry. - Strong analytical skills and proficiency in using data analysis tools (e.g., Google Analytics, SQL). - Experience with A/B testing and experimentation. - Understanding of user acquisition and retention strategies. - Familiarity with digital marketing channels and techniques. Experience in the gold or financial services industry is a must. - Excellent communication and collaboration skills. - A data-driven and results-oriented mindset. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India s largest digital lending story is brewing here. It s your opportunity to be a part of the story!