238 Retention Strategies Jobs - Page 4

You are looking for a taskmaster, flexible, and smart HR Manager to maintain and enhance the organization's human resources. In this role, you will be responsible for planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Your key responsibilities will include technical hiring, talent acquisition process management, attending college career fairs, interacting with students to promote the employer brand, and providing informative materials about hiring vacancies to university TPOs. Additionally, you will be responsible for keeping job descriptions up-to-date, building and maintaining relationships with universities and educational institutions, developing training and performance management programs, handling employee grievances, and motivating employees through induction, orientation, and training programs. To succeed in this role, you will need 3-8 years of hands-on experience in engagement, talent reviews, and learning & development. You should be confident, proactive, and comfortable in a continuously changing environment, with excellent verbal and written communication skills. A keen understanding of organizational roles, designations, and current industry trends is essential, along with the ability to prioritize work, handle confidential information, and adapt to changing priorities. Additionally, proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and HR systems like SuccessFactors is required. Soft skills such as excellent communication and interpersonal abilities, strong problem-solving skills, conflict resolution capabilities, organizational skills, proficiency in data analysis, critical thinking, and emotional intelligence are crucial for this role. Experience in employee engagement and retention strategies, leadership skills, and the ability to lead and develop HR teams are also desired qualities. You have a higher chance of securing this position if you have worked in an IT firm, possess strong experience in technical recruitment and campus hiring, are an extrovert willing to take on responsibilities, and have the ability to act quickly, maintain quality standards, and solve problems through root cause analysis. Familiarity with HR software is an added advantage. ,

As the primary contact for local business leaders on GDC HR related issues, you will work closely with the business to strategize and lead employee engagement initiatives, improve work relationships, build morale, increase productivity, and develop and execute retention strategies. You will pro-actively collaborate with HRBP lead to identify and communicate HR direction and issues to business leaders. Your role will involve influencing business stakeholders to decide and act promptly in response to business requirements and issues. Additionally, you will provide guidance and mentorship to junior staff members of the business in consultation with the business leaders. In the realm of Organization Development & Change, you will be responsible for providing the business with relevant metrics, analytics, and data to make HR-related business decisions. You will offer HR policy guidance and interpretation while supporting customer service and operations service resolution for critical or sensitive issues. Ensuring that HR solutions are aligned with business strategy will be a key aspect of your responsibilities. Moreover, you will support cultural changes across the business unit through various methods, such as implementing action plans following the Staff Survey and enabling managers to more effectively line manage their staff. As an HR Business Partner, you will be tasked with executing process and policy recommendations, assessing HR demand, and communicating needs to relevant parties (HR SMEs/HR Operations/HR Shared Services). You will collaborate with HR SMEs/HR Operations/HR Shared Services to deliver focused and customized HR solutions to the business. Your role will also involve supporting the effective delivery of a higher performing HR service, ensuring that high standards within the team are developed and maintained. Additionally, you will drive the performance management process for GDC and carry out other duties as reasonably requested by the line manager or any senior manager. **Essential skills required:** - Strong written and oral communication skills - Strategic thinking and creative problem-solving abilities - Consultative and continuous-improvement focused mindset - Collaborative nature with the ability to manage authority by building strong business relationships - Results-oriented and customer-service oriented **Education / Professional Qualifications:** MBA/PGDM or equivalent **Prior Experience:** Minimum 5 years of relevant experience in a similar role. In this role, your behavioral and team skills will play a crucial part in your success. Your ability to communicate effectively, think strategically, and solve problems creatively will be highly valued. A consultative approach and a focus on continuous improvement will be essential. Your collaborative nature and capability to build strong business relationships while managing authority, along with a results-oriented and customer-service oriented mindset, will be key to excelling in this role.,

You are a highly motivated and customer-focused individual seeking to join a team as a Learning Experience Manager. Your primary responsibility will include handling customer inquiries, processing refunds, and implementing retention strategies to ensure customer satisfaction and loyalty. Your role will require excellent communication skills, a strong attention to detail, and a passion for delivering exceptional service. You will be working as an Operations Associate (US Process)- Freshers in Bangalore, specifically at HSR Layout, with night shift timings. As the face of Bhanzu support for customers, you will act as a single point of contact and allocate trainers to batches. You will respond to customer queries via phone, email, or chat promptly and accurately. Additionally, proactive outbound calling to build rapport with customers will be part of your responsibilities. Identifying customer needs and proposing suitable solutions efficiently by coordinating with cross-functional teams is crucial. Following up with customers to ensure issue resolution, building and maintaining relationships with existing customers, and maintaining a deep knowledge of company products and services are also key aspects of the role. To qualify for this position, you should hold a degree in management, marketing, communication, or a related field. Strong written and verbal communication skills, interpersonal skills, conflict resolution abilities, and problem-solving skills are essential. You must be able to multitask and exhibit patience when handling challenging cases. Please note: 1) Immediate joiners are required for this role. 2) This is an individual contribution role. 3) Freshers are encouraged to apply for this position.,

About the Role: Were looking for a hands-on, enthusiastic Junior HR Business Partner to join our growing team. This role is a great fit for someone with around 3 - 4 years of experience who enjoys working across various HR functions and wants to make a real impact. Youll support key people processes such as performance management, employee engagement, and HR operations, while also being the first point of contact for everyday employee queries. If youre someone who enjoys balancing strategic thinking with rolling up your sleeves to get things done wed love to hear from you. Must Haves: Strong track record of leadership skills Excellent communication skills Statutory & compliance knowledge Strategic & problem solving thinking Analytical mind-set Total relevant experience: : 3-4 years Zeal to work in a growing company with head count over 50 employees Experience of working in a SAAS/Product IT Company/ or similar Responsibilities: Act as the first point of contact for employees and managers, providing day-to-day HR guidance and support. Help foster a strong, inclusive, and high-performance work culture. Plan and manage employee engagement programs, team-building activities, wellness initiatives, and celebrations. Help implement HR policies, ensure compliance with labour laws, and manage employee documentation. Partner with business teams to understand their needs and provide people-focused support. Support performance management processes including mid-year and annual reviews, feedback loops, and growth plans. Contribute to the performance review process, including goal setting, check-ins, and feedback coordination. Work with the finance and payroll teams to ensure accurate salary processing and benefits administration. Manage and maintain the HRIS system and support any ongoing implementations or upgrades. • Generate HR dashboards and insights to inform leadership decisions on attrition, engagement, and performance. Be involved in internal HR audits and ensure all compliance and documentation is in place. Help implement people programs such as engagement surveys, feedback loops, and employee check-ins. Support implementation of new HR policies, programs, and global HR initiatives. Expected & Desired Skills: 3- 4 years of relevant HR experience in a generalist, HR operations, or business partnering role. Exposure to employee lifecycle management, policy implementation, and HR processes. Experience managing or supporting HRIS platforms (e.g., Zoho, Keka, GreytHR). Comfort with handling employee queries and resolving minor grievances. A collaborative and proactive mindset, with strong ownership. Ability to use Excel or HR systems for generating people reports and insights. Experience organizing employee engagement activities and creating inclusive team culture. Strong understanding of labor laws and basic compliance requirement Nice to Have: • Prior experience working in a SaaS/product-based or tech-driven organization is preferred. • Exposure to working with leadership or supporting senior stakeholders. • Familiarity with global HR practices or working with distributed teams (especially UK/US markets). • Awareness of audit requirements like ISO, SOC2. • Interest or basic knowledge of compensation processes and payroll coordination. Education Background: • A full time MBA or equivalent Must • An undergraduate degree, or equivalent, in Business Administration or related field • SPHR or CPHR preferred

Responsibilities: * Lead business growth through strategic planning & execution * Manage sales team performance & development * Drive revenue expansion opportunities * Foster strong client relationships

Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, youll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, youll help us deliver better care for billions of people around the world. It starts with YOU. In this role, you will: Architect and implement a comprehensive customer identity solution tailored to our organization's vision and goals, in compliance with regulatory requirements and enterprise standards. Define and implement best practices for identity management, including SSO, MFA, and consent management. Stay abreast of industry trends, emerging technologies, and standard processes in AdTech, influencing the continuous improvement of our systems. CDP assessment - Oversee the assessment and integration of a next-generation CDP to improve data unification, segmentation, and analytics. Ensure CDP capabilities support marketing personalization, campaign execution, and customer insights. Implement universal identifiers like UID 2.0, PAIR and ramp id to improve data interoperability and identity resolution. Evaluate and modernize the current CRM platform to drive customer engagement, retention, and loyalty strategies. Lead the integration of CDP with other systems, including CRM, CIAM, and AdTech platforms, to create a unified marketing ecosystem. Collaborate with marketing teams to optimize paid media activation, leveraging CRM and CDP data for targeted campaigns. Ensure seamless integration of AdTech platforms with CRM for efficient audience segmentation, retargeting, and ROI measurement. Develop strategies to collect, manage, and leverage customer data across all digital touchpoints effectively while ensuring compliance with data privacy regulations. Collaborate with cross-functional teams including marketing, DTS, Legal and Compliance, and data analytics to drive alignment and achieve business objectives. About Us Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brandsand so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldnt exist without talented professionals, like you. At Kimberly-Clark, youll be part of the best team committed to driving innovation, growth and impact. Were founded on more than 150 years of market leadership, and were always looking for new and better ways to perform so theres your open door of opportunity. Its all here for you at Kimberly-Clark. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, were constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, youll experience Flex That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, youll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Who you are Bachelor's degree in management information systems/technology, Computer Science, Engineering, or related discipline. MBA or equivalent is preferred. 10+ years of experience in an information technology solutions architecture role. 3+ years of experience working in customer identity management and have a strong background in identity management protocols (OAuth, OpenID Connect, SAML). Proven experience evaluating, implementing, and integrating enterprise-level CIAM, CDP, and CRM solutions. Experience in a digital marketing or e-commerce environment. 5+ years of hands-on relational, dimensional, and/or analytic experience (using RDBMS, dimensional, NoSQL data platform technologies, and ETL and data ingestion protocols). Experience with CDP platforms (e.g., Adobe Experience Platform, Epsilon, Salesforce CDP). Experience with CRM platforms (e.g., Salesforce, HubSpot, or Microsoft Dynamics). Deep understanding of customer data lifecycle, including identity resolution, consent management, and segmentation. In-depth knowledge of customer data platforms, identity graphs, and universal identifiers. Strong understanding of cookie technology and its implications for digital marketing. Experience with database development and scripting. Experience in AdTech, with a proven track record of designing and implementing large-scale ad delivery systems. Familiarity with AdTech platforms (e.g., Google Ads, Facebook Ads Manager, The Trade Desk) and their integration with CRM and CDP. Experience with data enrichment techniques and tools. Experience with cloud-based services (e.g., MS, AWS, Google Cloud). Total Benefits Here are just a few of the benefits youd enjoy working in this role for Kimberly-Clark. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. #LI-Hybrid,

The ideal candidate will have a generalist HR experience, with a particular advantage if they have worked in startups or small businesses, as they understand the importance of being resourceful and handling multiple tasks simultaneously. In terms of recruitment and onboarding, the candidate will be responsible for leading the entire recruitment process through various channels, managing hiring procedures, and establishing internship programs. Additionally, they will oversee onboarding activities, enhance employer branding, and collaborate with department heads to fulfill staffing requirements while monitoring recruitment metrics. Furthermore, the candidate should possess knowledge of local labor laws, benefits administration, and workplace safety regulations. They should be capable of drafting and updating HR policies such as remote work policies, leave policies, and anti-harassment policies. A strategic mindset is crucial for this role, as the candidate should be able to align HR initiatives with business objectives, such as implementing retention strategies to minimize turnover costs and devising growth plans like career paths and training programs. The candidate should have 2 to 3 years of relevant work experience, a Bachelor's degree in human resources or a related field (an MBA in HR or HR certification is a plus), exceptional communication skills to effectively interact with individuals, strong interpersonal skills to empathize and support employees at all levels, and familiarity with HR best practices and employment laws. Experience in tech, engineering, or industrial hiring is preferred but not mandatory. Joining this company offers the opportunity to own and enhance the recruitment function autonomously, collaborate closely with leadership to steer company growth, enjoy a competitive salary package with prospects for advancement, and be a part of a dynamic and collaborative work culture. Promethean Energy specializes in developing waste-heat recovery solutions for industrial and commercial applications, aiding industries in reducing heating expenses by up to 75% and minimizing their carbon footprint. The company is led by a team of IIT and IIM graduates dedicated to creating and commercializing innovative products in this field, with clients including prominent organizations like Raymond Textiles, Godrej Chemicals, Aditya Birla Group, and Model Dairy Plant (NDRI, Karnal).,

Day-to-day responsibilities for the Customer Success Manager may include, but are not limited to: Manage a portfolio of accounts to provide a seamless customer experience Proactively engage with your book of business, identifying opportunities for increased adoption, consumption, and expansion throughout the whole customer lifecycle Support onboarding efforts by providing customers with the knowledge and skills to use Deltek s solutions effectively Effectively communicate the value and benefit of Deltek s solutions to customers Develop a trusted advisor relationship with the customer such that all Deltek actions are closely aligned with the customer s business goals and strategy Conduct regular business reviews according to product and ACV expectations, and report to management on goal status, upcoming initiatives, and expansion opportunities Utilize Allego and other available learning platforms for continuous learning and personal development, staying current with product content, industry trends, and Customer Success best practices Update primary systems (e.g. Salesforce, Gainsight) daily to enable proper planning and seamless collaboration; maintain accurate and up-to-date notes of customer interactions, statuses, and feedback Address and resolve any customer concerns or issues that may impact their decision to renew, coordinating with internal cross-functional teams as necessary (Cloud, Product, Support, Renewal & Growth) Analyze customer data and monitor satisfaction and usage metrics to identify trends, provide recommendations for improving the customer experience, and identify opportunities for upselling or addressing potential risks Anticipate and communicate at-risk customer situations early on, utilizing Gainsight Call to Action (CTA) to develop tailored retention strategies and ensure risk CTAs are resolved

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Hospital/Hospital Systems (Commission) Job Category: Professional All Job Posting Locations: Gauhati, Assam, India, Kolkata, West Bengal, India Job Description: Helps establish and implement programs and innovative initiatives for the organization to advance Clinical Sales - Specialty Physicians initiatives.Contributes to projects, programs, or processes for the Clinical Sales - Specialty Physicians area.Integrates methods based on analyses of trends and the competitive landscape to continually improve the organizations Clinical Sales - Specialty Physicians strategy.Generates growth initiatives within the clinical sales area by reviewing consumer analytics and communicating data-driven sales and customer retention strategies.Attends to cases in customer accounts and advises physicians on clinical attributes or techniques associated with products.Implements growth initiatives and improves competitive positioning through innovative sales and customer retention strategies.Understands and applies Johnson & Johnson s Credo and Leadership Imperatives in day-to-day interactions with team.This job is salaried.Job is eligible for sales incentive / sales commissions.

- Master s degree in Human Resources, Business Administration, or related field - 4+ years of experience in human resources, preferably in the retail or multi-site industry. - Strong knowledge of labour laws, compliance, and HR best practices. - Excellent interpersonal and communication skills with the ability to build strong relationships. - Proven ability to lead, coach, and develop teams. - Strong problem-solving and decision-making abilities. - Ability to travel upto 2 (7 to 10 days) weeks within the region. Skills: - Taking Charge, people management, and influencing skills - Talent acquisition and retention strategies

To lead the HR functions across multiple business units within our group. He/She will serve as a strategic advisor to the Mgmt driving HR alignment, fostering a high-performance culture, building people strategies employee engagement across companies Required Candidate profile MBA - HR ,15+yrs of exp. in multi-business environment, Open to travel, Excellent communication skill, Strong Statutory knowledge, Tamil knowledge - Must

Customer Success Center of Excellence Lead About the Role: Trantor delivers post-sales Customer Success as a Service for enterprise B2B SaaS companies, helping our clients drive Net Revenue Retention (NRR) growth and reduce churn through scalable, high-impact engagement. We are looking for a highly motivated and experienced Customer Success Center of Excellence Leader to join our growing organization. You will be responsible for shaping and executing the customer success delivery strategy , leading and mentoring a team of CSMs and CSEs, and driving excellence through best practices and continuous improvement . Your goal will be to create a proactive, value-led experience that enhances customer satisfaction, product adoption, and long-term retention. Key Responsibilities: Strategic Leadership: Define and implement the Customer Success delivery strategy aligned with client organizational goals. Drive initiatives that improve customer lifecycle management, product adoption, renewals, and expansion opportunities. Collaborate with post-sales practice leadership to design and execute strategies that support customer retention, adoption, and satisfaction. Work cross-functionally with practice leadership, team leads, Support, and L&D to align teams around a unified customer journey and consistent value delivery. Analyze customer data (NPS, CSAT, Churn, usage, retention, etc.) and provide actionable insights to the CS team and leadership. Team Building & Upliftment: Lead, mentor, and inspire a team of Customer Success Managers (CSMs) and Customer Success Engineers (CSEs) Develop career paths, training programs, and coaching plans to foster professional growth. Build a culture of accountability, empathy, customer obsession, and continuous learning. Identify and close skill gaps within the team. Best Practices & Process Optimization: Establish and document customer success best practices, playbooks, and engagement models. Drive process improvements to enhance delivery efficiency, enable data-driven decision-making, and support scalable reporting across the customer lifecycle. Implement tools and systems to support team workflows, such as CRM, CS platforms, and analytics. Design scalable health check frameworks and proactive risk mitigation strategies to support customer retention and success. Support QBRs and executive reporting with data-driven narratives and insights. Develop regular dashboards and reports for CS leadership to monitor customer health, risk, and renewal forecasts. Requirements: 10+ years of experience in Customer Success or related customer-facing roles, including 2+ years in a leadership or managerial capacity. Demonstrated success in leading high-performing, customer-facing teams with a focus on retention, satisfaction, and growth. Prior experience managing Customer Success Engineers (CSEs) is highly preferred. Strong technical aptitude, with hands-on experience or understanding of Cybersecurity and/or Database technologies considered a major advantage. Familiarity with Professional Services delivery models is a strong plus. Proven ability to leverage data and analytics to inform decisions, drive strategy, and measure success. Exceptional communication, interpersonal, and conflict resolution skills, with a customer-centric mindset. Experience with customer success operations frameworks and technology stacks including platforms such as Gainsight, Totango Proficiency in CRM and Customer Success platforms such as Salesforce, Gainsight, HubSpot, or similar tools. Strategic thinker with the ability to execute tactically and drive initiatives end-to-end. Comfortable working with global or multi-regional customer bases and navigating diverse cultural dynamics.

Core Purpose of the Role HRBP aligns business objectives with employees and management in designated business units. The HRBP serves as a consultant to management and works collaboratively with the leaders in the OU team in understanding the business strategies, goals, objectives and key performance measures of the OU. Role Accountabilities Collaborating closely with the Operating Unit level leadership team andprovide required guidance and support with regard to Human Resources. Drive and implement rewarding culture in the organisation Drive talent discussions with the leaders Analysis continuous pulse of the business and coach the leaders to build a culture of high performance in the OU. Provide strategic and operational leadership in the design, development, and implementation of robust people centric programs for the Operating Unit which is on fast-paced growth path. Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce Implement new policies, procedures, and programs for the Operating Unit. • Responsible for onboarding activities and partnering with the recruitment team in hiring associates based on business forecasts. Support the L&D needs team in conducting training needs assessment for employees across levels. • Provide MIS support for attrition analysis, includes- analysing Exit Interview, observe trends and highlight important aspects, prepare, and publish dashboards for Division and OU leadership.

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. Key Responsibilities: Develop the business by building new business pipelines To provide expert HR support and advice, coach, support, and offer guidance to all stakeholders on applying HR policies and procedures in line with current legislation. Identify priorities from corporate and departmental plans, translate business requirements into effective HR practices, and deliver people solutions aligned to business objectives. Deliver key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement, and performance management. Support managers in complex casework, performance, attendance, and employee relations issues. Work closely with Managers and the Talent Acquisition Manager concerning workforce planning and the development of resource plans Provide HR support to wider organizational projects, leading on change management activity. Develop and maintain good relations with recognized trade unions. To support job evaluation exercises and undertake job evaluations as part of a panel, as required. To support the equality, diversity, and inclusion agenda. To actively promote health & well-being. To be involved and support L&D activity, as required. Key Requirements: 6+ years of relevant experience as HRBP HR professional qualifications would be an advantage. Excellent communication skills, including the ability to present information to build senior management engagement around a range of HR initiatives. Ability to analyze a range of data, including statistical information, interpreting and bringing insight to a range of business and organizational issues

Role: Executive / Sr. Executive Department: Human Resource - Business Partner Work Location: Hyderabad Reporting To: Director / Associate Vice President - Human Resources Shift: 5:30pm to 2:30am / 6pm to 3am Working Days: Monday to Friday Key Responsibilities 1. Retention & Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders. Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain. Strategize and ensure execution of Employee Relations initiatives across the organization. 3. Policy, Process & Compliance Update and implement HR policies and conduct presentations and refresher training. Investigate policy violations and take appropriate disciplinary actions. 4. Employee Engagement Activities Organize motivational, team-building, and business-related activities, including floor games and quizzes. Conduct and analyze employee engagement surveys and implement plans to improve engagement scores. 5. Recognition & Reward Develop strategies for recognizing and rewarding associates, including managing award ceremonies from planning to execution. 6. Grievance Management Address employee queries, grievances, and escalations promptly. Act as a mediator between management and employees to resolve issues effectively. 7. Exit Management & Attrition Analysis Conduct exit interviews and escalate any arising issues. Prepare monthly attrition reports, track trends, and formulate retention strategies. Conduct one-on-one meetings with critical talent and communicate insights to leadership. 8. Communication & Change Management Ensure effective communication on policy guidelines, employment processes, and benefits. Conduct workshops and surveys, and manage initiatives related to change management. Develop content for communications aligned with leadership input. 9. Data Analysis & Reporting Maintain updated employee databases and prepare monthly reports. Track events, confirmations, exits, and other relevant data points. Interested candidate can share their profile on anandi.bandekar@gebbs.com

1. Define & implement Group HR Strategy. 2. Lead HR synergies across group companies in terms of policies & practices. 3. Manage Leadership Talent strategy 4. Ensure robust succession pipelines across leadership positions. Age not more than 37 years Required Candidate profile 5.Govern group performance management framework for CEO & L1s 6. Work closely with CEOs & CHROs of the group 7. Present HR updates to the board 8.Design Executive compensation structures. MBA regular

Lead end-to-end new product launches from concept development to market activation. Own and execute multi-channel marketing campaigns across digital Conceptualise and run influencer, loyalty programs, design and execute community marketing, media Craft and elevate a brand that resonates deeply with urban families, millennials, and Gen Z. Manage P&L ownership, pricing strategy, packaging design, and go-to-market (GTM) plans. Champion consumer insights, drive qualitative and quantitative research, and translate insights into brand strategy. Collaborate cross-functionally with product, supply chain, sales, and leadership teams. Manage external partners, creative agencies, and key influencers/celebrity collaborations. Drive brand storytelling rooted in trust, traceability, and quality. Demonstrated expertise in designing and executing effective go-to-market (GTM) strategies across digital and offline channels

Maintain and manage the LeadSquared CRM system, ensuring data accuracy and regular updates Refine and develop CRM workflows, scripts, and automation to enhance the customer experience Manage and analyze large datasets using Advanced Excel tools (e g , pivot tables, macros) Collaborate with cross-functional teams (sales, academic, and support) to streamline interactions Address and troubleshoot CRM issues; act as the go-to person for system-related queries Monitor CRM performance and customer service KPIs; generate insights and suggest improvements Train users on new CRM features and best practices Lead initiatives for data clean-up, segmentation, and customer retention strategies Educational Qualification A bachelor s degree in any discipline is assumed, though the JD does not specify Preferred backgrounds would be in Business Administration, Information Systems, Computer Applications, or related fields, considering the technical and operational nature of the role

Responsibilities Requisition ID R-10355186 Date posted 07/02/2025 End Date 07/04/2025 City Mumbai State/Region Maharashtra Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Business Manager, Sales - GBS What does a successful Business Manager, Sales - Retention do at Fiserv: Merchant retention, relationship management, and improving overall Merchant satisfaction. What will you do: Develop and implement strategies to improve Merchant retention rates. Analyse Merchant behaviour and identify factors contributing to churn. Monitor churn rates and Merchant satisfaction metrics. Conduct Merchant surveys, focus groups, and feedback sessions to gauge satisfaction. Identify at-risk customers and implement retention programs (e.g., Offers and Promotions offers). Track reasons for Merchant attrition and develop targeted actions to reduce it. Collaborate with marketing, sales, and Merchant service teams to ensure a consistent and personalized Merchant experience. Align retention strategies with business goals and Merchant insights. Measure and report the success of retention initiatives and campaigns. Establish and track key performance indicators (KPIs) related to Merchant retention, such as retention rate, Net Promoter Score (NPS), Merchant satisfaction score, and churn rate. What will you need to know: 3-5 years of experience in Merchant retention, Merchant success, or a related field. Preferable Experience working with Merchant data analysing trends, and analytics platforms. Merchant Relationship Management experience. Bachelor s degree - Typically in Business Administration, Marketing, Communications, or a related field. Using analytics tools to track Merchant behavior, identify trends, and measure retention metrics. Preparing and presenting regular reports on retention performance to senior management. Focussing on increasing the Merchant lifetime value by nurturing high-value relationships. Implementing targeted programs for high-value or high-potential customers. What would be great to have: Masters in Business Administration (MBA) or a related field could be beneficial. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name Contact: Balakrishna Goud Whatsapp: 9949147272 Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Role & responsibilities: Strategic HR Leadership Lead the integration of HR strategies with business operations to optimize talent management, enhance operational efficiency, and proactively scale for growth. Serve as a trusted advisor to senior leaders, aligning talent strategy with business objectives. Talent Optimization & Analytics Leverage advanced HR analytics to inform workforce planning and talent management decisions, driving strategic outcomes such as reduced attrition, improved employee productivity, and increased employee satisfaction. Develop and communicate insightful HR metrics dashboards that inform executive decisions and enhance operational performance. People Experience and Culture Continuously monitor employee sentiment using innovative methods (pulse surveys, Health Check, exit interviews), proactively addressing areas of improvement. Design and implement powerful employee engagement initiatives that reinforce a collaborative and high-performance culture. Provide strategic counsel to leadership on engagement best practices, recognition frameworks, and culture reinforcement activities. Compensation & Benefits Strategy Support strategic compensation reviews, utilizing external benchmarks and internal analytics to ensure competitive pay structures that attract and retain top talent. Lead initiatives that link rewards clearly to performance and organizational impact. Employee Relations & Compliance Expertly handle complex employee relations issues with discretion and effectiveness, safeguarding the culture and integrity of the organization. Maintain a deep understanding of HR compliance requirements, proactively ensuring organizational adherence and risk management. Performance Excellence & Learning Development Partner closely with leadership to implement high-impact performance management systems, fostering a culture of continuous feedback and professional growth. Champion comprehensive talent assessments and targeted learning interventions to address skill gaps and elevate performance across the center.

Job Description Role: Lead- Human Resource Business Partner Location: Gurugram Work mode: Hybrid About the Opportunity: This is an exciting role within an international work environment where you will be working alongside peers from different geographies. This role is front end role, and you will thrive in it if you enjoy solving problems and truly partnering with business leaders and team members at all levels. You will be the people and culture partner for a set of line of business. HR Business Partnering is a way to partner with business leaders to achieve short-term and long-term goals of the unit by advising on people practices. The role frontends all people process and collaborates with other people functions to deliver solutions to any people issues and work towards increasing the overall service level and people experience. The role is of an advisor, consultant, enabler, and partner and will cover all generalist aspects of people (HR) function, including but not limited to, team member relations, grievance management, talent management/succession planning and supporting day-to-day people matters as well as on-going process improvement. What you'll be doing: Strategic Leadership: • Partnering with leadership to develop and implement HR strategies that align with the long-term goals. • Acting as a trusted advisor on strategic planning and business transformation projects and all people matters Talent Strategy and Development: • Overseeing the development and execution of comprehensive talent management programs, including succession planning, and high-potential employee programs. • Driving initiatives to build a diverse and inclusive workforce. • Designing and implementing organizational development interventions to enhance organizational effectiveness and employee engagement. • Conducting organizational assessments and diagnostics to identify areas for improvement. Employee Relations and Culture: • Cultivating a strong organizational culture that aligns with the company's values and mission. • Conducting skip connects with 3A & above. • Managing complex and high-risk employee relations issues, including executive-level conflict resolution. • Leading initiatives to enhance employee engagement and satisfaction. HR Metrics and Analytics: • Utilizing advanced HR analytics to provide strategic insights and drive data-driven decision-making. • Monitoring and analyzing key HR metrics to evaluate the effectiveness of HR programs and initiatives. • Reporting on HR performance to the executive team and recommending improvements. Leadership and Team Management: • Leading and developing a high-performing HR team, providing mentorship and guidance. • Managing large-scale HR projects and ensuring successful implementation. • Promoting a culture of continuous learning and professional development within the HR team. Compliance and Risk Management: • Ensuring compliance aligned PAC roles and responsibilities. • Supporting HR audits and managing risks related to human capital. • Developing and implementing policies to mitigate HR-related risks. Qualification and Experience: 7+ years of experience in a similar role. Proven experience as an HRBP, preferably in the technology or Insurance background. Strong interpersonal and communication skills with the ability to build relationships at all levels of the organization. Good analytical skills with logical thinking approach & problem-solving attitude. Experience in Stakeholder management, Attrition Management, Grievances, Analytics & Strategic HR If interested share your cv at aishwarya@beanhr.com

Job Details: Role Type: Fulltime Location: Bangalore (5 days On-site) | Mon to Friday Designation: Content Operations Associate Role Overview: As a Content Operations Associate, you will play a pivotal role in managing content operations, from ideation to execution. You will work closely with creators, develop content ideas, manage communication, and oversee the production process to ensure timely delivery of high-quality videos. You will also be responsible for content moderation, ensuring that all content aligns with our guidelines and standards. Key Responsibilities: Creator Management: Build and maintain strong relationships with content creators. Onboard new creators, guide them through the content creation process, and ensure timely delivery of videos. Act as the primary point of contact for creators, handling queries, feedback, and providing creative support. Content ideation and quality control : Collaborate with creators to brainstorm and develop content ideas for shows and episodes. Review and moderate all content to ensure compliance with company guidelines and community standards. Provide constructive feedback to creators to improve content quality and align with brand voice. Flag and resolve any content issues or discrepancies promptly. Creator Relationship & Retention: Build strong relationships with content creators, educators, and influencers. Develop creator engagement and retention strategies to keep top talent motivated. Collaborate with creators to align content with audience needs and platform goals. Performance tracking and Reporting : Track content performance metrics and analyze data to provide insights on improving future content. Compile feedback and performance reports to share with creators for continuous improvement. What We re Looking For: 1-2 years of experience in content operations, creator management, or content strategy (preferably in edtech, media, or digital learning platforms). Experience in managing creator communities and

ql-editor kch-description-color"> About SuperK: SuperK is revolutionizing grocery shopping in Indias small-town markets with a tech-driven, membership-based retail model. With over 100 stores across 80+ towns in Andhra Pradesh, SuperK is bringing the convenience of a small-format Costco to Tier 3-5 towns, turning unorganized retail into a seamless, organized experience. Backed by leading investors like Blume Ventures and XEED Ventures, SuperK is reshaping the future of retail, making quality groceries and savings accessible to small-town India like never before. Why Join SuperK? - High Ownership: You ll drive key business levers end to end and see the tangible impact of your work. - Growth & Scale: Be part of a fast-growing brand disrupting the grocery retail market. - Innovation-led Culture: Work with a passionate team that believes in challenging the status quo and building for Bharat. - Career Progression: Fast-track growth opportunities as SuperK scales across geographies and categories About the Role: We are looking for an experienced and driven Category Lead to spearhead our Branded Staples category function. You will own the core AAP (Assortment, Availability, Pricing) metrics, drive gross margins, revenue, and profitability, build strong brand partnerships, and unlock monetisation levers across offline and online channels. Key Responsibilities - Own the category P&L optimise product margins (NLC buy margins as well as sell margins), improve sales mix, and reduce damages. - Maintain real-time visibility on commodity price movements to drive agile pricing and procurement decisions. - Leverage deep local market connections and supplier relationships for competitive sourcing and consistent quality. - Negotiate and execute TOTs with millers, traders, and wholesalers. - Design assortment and merchandising strategies that drive trust and repeat purchase, both offline and online. - Develop demand forecasts and inventory plans to ensure high fill rates and optimal stock levels. - Harness SuperK s tech platform and retail footprint to build differentiated user acquisition and retention strategies for example, driving category growth through app-based offers, quick commerce initiatives, and innovative offline activations. - Effectively pitch SuperK s unique tech-enabled ecosystem to suppliers to secure partnerships and monetisation opportunities. - Ensure catalogue accuracy, pricing standards, and compliance. - Develop exit strategies for underperforming SKUs and monitor vendor spend against forecasts. Requirements - 4-8 years experience in staples procurement, commodity trading, or category management. - Depth of experience in categories such as Oil, Spices, Cereals and grains - Strong understanding of B2C grocery retail dynamics and tech-led retail models. - Well-established vendor network and expertise in commodity price tracking. - Proven negotiation and P&L management skills. - Analytical mindset and ability to adapt in a fast-paced environment. - Strong communication skills to effectively pitch SuperK s capabilities to brand partners.

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name HR Recruiter : Divya M Mobile: 8660530720 Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)