About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role The Spend Management Account Executive (SMB) role at Rippling provides an extremely unique opportunity - we’re looking for talented and ambitious SMB Account Executives who can both manage a high velocity sales cycle while also implementing newly signed Rippling customers. One fundamental belief at Rippling is that Account Executives should spend 100% of their time between engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, closing revenue from marketing-generated demos, driving Outbound activities to generate additional pipeline, and working with their customers to ensure a seamless transition to our platform. What you will do Maintain a pipeline of high-value prospects through salesforce to forecast revenue accurately Own the entire sales cycle from initial discovery, and demo, to contract signature Reach out to prospective customers and create new Spend management Opportunities to Generate Pipeline Via Outbound. Consistently attain and overachieve quota on a monthly basis Become a product expert across our Spend Management platform and understand our competitor landscape Articulate Rippling’s Spend Management value proposition by using the appropriate sales qualification standards Work closely with your customers to ensure a smooth transition onto the Rippling platform What you will need Minimum 2 years of quota-carrying experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills Minimum 1 year experience selling to mid-market sized businesses Ability to thrive in a fast-paced environment. AEs at Rippling close a large volume of deals every month and we require someone who is comfortable with volume and pace Proven track record of success (top 10% of sales org) Ability to discuss Rippling's value proposition with C-level executives, finance teams, and decision makers Experience with outbound prospecting to our existing customer base and conducting product demonstrations High adaptability and understanding of change within the evolution of a startup Please note: This job requires you to work EST/EDT hours. (5:30pm to 2:30am IST) This is a hybrid role and will require you to work out our Bangalore office three days (Monday, Tuesday, Thursday) a week. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Commission is not guaranteed #LI_Hybrid

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role The Insurance Operations Analyst will manage the enrollment connections between the Rippling product and health insurance carriers. This role will require impeccable organizational and communication skills with a willingness to directly contribute to the day-to-day operational needs of the insurance transactions we manage. You will work with health insurance carriers, our clients and our internal support and engineering teams to ensure that the information present within Rippling is accurate and matches that of our carrier partners. This is an exciting role that requires significant attention to detail, an ability to learn as our product grows and an ability to create new processes. What you will d o Manage an internal dashboard of tasks to ensure our clients data are matching that of the carriers Continuously iterate on the processes required to confirm data with the carrier Work directly with Health Insurance Carriers, Support, Engineering and our clients to ensure that member transactions were confirmed correctly Become a subject matter expert in everything Insurance Work with carriers to develop new and innovative ways of confirming the enrollments that have occurred within the Rippling platform What you will need Two or more years of experience in an operations, project management or an equivalent role at a high-growth startup or consulting firm High attention to detail with excellent work ethic, time management, and execution Experience communicating directly with customers Familiarity working with product and engineering teams to root-cause product issues Experience working through a dashboard of tasks and organizing your day around these tasks Experience working with a US based company G-Suite Experience, Salesforce experience Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. #LI_Hybrid

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related Canada payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our Canada customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST (there may be the opportunity to move to a day shift in the future based on performance and business requirements) A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on Canada Payroll Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role At Rippling, the payroll imports organization is at the heart of our company's growth. As a Payroll Supervisor , you will manage a team of Payroll Analysts and own the growth and mentorship of individuals on the team, build working relationships with various cross functional teams, compile various reports and monitor KPIs to determine the health of the team and organization, and execute strategic opportunities for team improvement to drive overall business and organizational goals. This role requires effective project management and prioritization skills, robust understanding and familiarity with organizational goals and KPIs, clear written and verbal communication skills across various levels of technical audiences both internal and external, and the ability to identify and execute product and process improvement strategies to drive overall business goals. What You Will Do Motivate and lead a team of payroll operations specialists to execute on time payroll and ensure that the team delivers services in line with business and customer expectations Hire and train new team members to support our market expansion and scaling operations Drive your team performance to ensure we are executing and meeting performance KPIs Monitor and report on the team’s progress to ensure requirements, KPIs and deadlines are met Facilitate training and development initiatives to build a skilled and high-performing team Develop best-in-class processes to scale day-to-day operations. Your goal is to create repeatable processes that eliminate room for manual error; these processes should be easy to learn, easy to expand to new use cases, and easy to measure. Support your team in driving issue resolutions and by communicating with various government agencies, partners and directly interfacing with our customers to resolve issues on their behalf Drive automated solutions that enable better efficiency and process improvement Work closely with US Payroll Engineering and Product teams to ensure that natively built payroll software supports key payroll and tax compliance requirements Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed Internal tooling requirements are properly prioritised and implemented What You Will Need Must have (Mandatory) Excellent Communication Skills Proven experience in Operational Excellence. Strong People Management capabilities. Cross-functional Stakeholder management experience. Exposure to Program/Project Management. Experience with Process Re-engineering. Effective Problem-Solving Abilities. Experience in handling an Escalation Desk. Strong experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus Good To Have (Preferred) Minimum of 5+ years in a US payroll processing role, and minimum of 2+ years managing payroll operations personnel, and a minimum of 4+ years in a client facing role Previous experience of managing a large team Strong overall US payroll experience Strong understanding of end-to-end payroll procedures and regulations (including taxes & Social Security registration & filings) with ability to guide operational specialists in the US region. Previous experience handing in-house payroll processing and via partner payroll providers A Strong Customer/Client Support background. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role In this role, you will work closely with a diverse team of engineers to create innovative products and platforms that maximize the potential of the Rippling for our users. This role provides the opportunity to take ownership of projects from concept through delivery, offering significant autonomy and impact. Your contributions will be pivotal in advancing Rippling’s growth by developing high-impact products What You Will Do Build high-quality software in mission critical projects Ship incrementally and continually at high velocity Build highly flexible and customizable platform that scales Work with engineers in a highly cross-functional team, take potentially ambiguous specs and turn it into actionable plans, execute and make recommendations & decisions Become the in-house expert on Rippling customers and competition What You Will Need 3+ years of experience in front-end engineering roles. Strong understanding of JS fundamentals. Hands-on experience with JavaScript/TypeScript (especially ES6+), React, HTML, and CSS, and unit and integration testing frameworks. Knowledge of front-end performance optimization techniques. Experience in building user-centric applications and large-scale frontend infrastructures. Familiarity with creating engaging and scalable interfaces within a dynamic, fast-paced environment. Comfortable in an environment that encourages autonomy and innovation to devise creative frontend solutions. Bonus: Experience designing and building SaaS products Bonus: Experience in backend technologies like python, mongo, etc. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The Account Executive role at Rippling provides an extremely unique opportunity -- we’re looking for talented and ambitious Account Executives who can both manage a high velocity sales cycle while being an advisor to Rippling’s customers. As a SSB Account Executive, you will be responsible for the full consultative sales cycle - engaging with interested prospects and understanding their business needs, recommending tailored solutions through our product, closing revenue, and partnering with our AM team to ensure a seamless transition to our platform for new customers. Your role goes beyond sales by helping customers navigate strategic decisions related to product configurations, compliance, and workflow improvements. What you will do : Collaborate with customers to understand their unique challenges, acting as a strategic partner to guide them through product configurations and decision-making processes that align with their business objectives Manage pipeline in Salesforce to ensure accurate revenue forecasting both monthly and quarterly Close business and achieve quota attainment consistently Become a product expert across our entire platform and understand our competitor landscape to deliver targeted product demos Collaborate with cross-functional teams, including product, solutions engineers, sales development and compliance, to directly influence product development Manage the entire client engagement cycle, from initial consultation through implementation and ongoing relationship management with the AM team, to ensure a seamless and successful customer experience. What You Will Need Ability to thrive in a fast paced environment. AEs at Rippling close a large volume of deals every month and we require someone who is comfortable with volume and pace 3+ years sales experience, preferably in SaaS markets selling B2B. Bachelor's Degree is a must-have. Experience carrying a $600,000+ annual quota Comfortable with monthly quota Experience of success (top 10% of sales org) Experience selling HRIS/HCM software and/or selling security related products is a good to have Please note: This job requires you to work EST/EDT hours. (5:30pm to 2:30am IST) This is a hybrid role and will require you to work out our Bangalore office three days a week. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com. Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. Note: This role requires flexibility across different time zones, with the following shift options: APAC Shift: [10 AM - 6.30 PM IST] EMEA Shift: [2 PM - 11.30 PM IST] PST Shift: [10 PM - 6.30 AM IST] The role operates on a rotational shift basis, so it requires you to be available to work during different time zones as required by the business needs. Off Days: The role includes two consecutive fixed off days (which may not always fall on weekends). About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. As a member of our quickly growing Travel support team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What You Will Do Responsible for supporting our Rippling customers and resolving issues related to our Travel Products. Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment. Leverage phone, chat, email functionality, and video conferencing to help our customers optimize Rippling’s Travel Product De-escalate and resolve issues by leveraging platform and industry expertise. Responsible for documenting product functionality and country-specific nuances and training Global Support Team members. Become a product expert - you'll be a go-to resource for both customers and coworkers. Identify areas of improvement and work directly with Product and Engineering teams to share areas where we can better serve our customer base through automation or added features. Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met What You Will Need Required: Proficient in English; written and verbal communication skills 3+ years of work experience in a customer/client-facing role Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Flexibility with changing job duties and responsibilities Time management skills and ability to prioritise Bonus 3+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level IATA accreditation (WWAFT/WAII/BA2) Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Customer Support is a major differentiator for Rippling - you can tell based on the review sites and our public support status page. We are looking for an experienced support leader to join our team and take on direct responsibility for a growing portion of our product. We will be scaling a team and launching new products in the expense / spend management domain - including travel management. You will own the customer experience in your product area(s) by planning for and building a team, analyzing KPIs and implementing process improvements to improve team performance, coaching and developing a team or managers, and liaising directly with Product and Engineering counterparts. What You Will Do Take the reins of an early stage team and lay the groundwork for scale (20 → 75) with a global footprint Communicate a strategy with executive leadership on projects, priorities, and goals for the next 12-18 months Own team performance and KPIs and drive improvements with data-driven experimentation Deliver product feedback to Product / Engineering counterparts to reduce the inbound contact rate or resolution time on support interactions Develop and implement a hiring strategy and design the onboarding program for new joiners including domain-specific systems training Collaborate with support leadership to refine and adapt operating processes and procedures What You Will Need You have 10+ years of professional experience in the Travel industry, specifically at a travel management company OR you have 10+ years of professional experience leading a B2B Support team within a fast-paced environment, startup, or SaaS organization Strong commercial understanding of the travel/expense management business model, core drivers & technology requirements. Strong functional/technical knowledge of relevant systems: GDS (i.e. Travelport), ARC, etc. Understanding of the travel sector including but not limited to Loyalty Travel, Online Travel Agencies (OTA’s) and TMC’s (Travel Management Companies). Experience directly hiring and managing a distributed team Proven track record of success in scaling Support teams and maintaining SLAs Experience designing and overseeing training, QA, and metric management programs at scale Excellent analytical thinker who can deliver actionable recommendations; analyze various communication channels and develop metrics to track success Lead by example with a learning mindset, people-first attitude, and strong sense of responsibility for your domain Self-motivated, detail-attentive, action-driven with the ability to take initiative, execute, and follow-through Extensive experience with Salesforce Service Cloud About The Team We are building a world-class support team - committed to helping customers realize the full potential of Rippling - while also adapting to a growing customer base and product ecosystem. Our Customer Support organization is roughly 400 members, while our Customer Experience organization stretches over 1000+ employees! We often collaborate closely with our R&D partners to continuously improve our products and services and to ensure our clients receive a stellar end-to-end Rippling experience. The pay range for this role is: 129,000 - 225,750 USD per year(US Tier 1) 116,100 - 203,175 USD per year(US Tier 2) 109,650 - 191,888 USD per year(US Tier 3) Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related Australia payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our Australia customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 5:00 AM IST - 2:00 PM IST A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on Australia Payroll Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Benefits is one of Rippling's largest and most important product categories. The Benefits Operations team is critical to getting US-based companies enrolled in the right benefits, and manages tens of thousands of enrollments every year. Rippling is looking for an Support Analyst to resolve process and system issues as they arise, and to help root cause and contribute to fixes needed to prevent issues impacting benefits and coverage. This role will require significant engagement across customers, vendors, carriers, and a number of internal departments, and will have a major impact on the success of Rippling's Benefits platform. What You Will Do Act as the primary point of contact for our US-based customers, US-based insurance carriers, and internal partners while owning the end-to-end resolution of issues related to benefits and enrollments Root cause complex issues, collaborate with R&D and other internal stakeholders to define and implement enhancements through process and automation, in order to improve the customer experience Communicate with stakeholders throughout the duration of assigned projects Manage complex escalations and issues What You Will Need 3+ years of experience in a customer-facing operational role, such as implementation, support, or operations with US-based insurance and benefits experience required. Strong communication skills (written required, verbal preferred) Strong project management and organizational skills: good attention to detail with excellent work product, time management, and execution Strong problem solving, research and conflict resolution skills Strong desire to learn about subject matter and new processes surrounding the work Prior experience at a Saas/start-up company preferred Note: This job requires you a to work in the EMEA shift (1:00 PM to 10:00 PM) Additional Information Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed. We do this by intimately understanding the market, our customers, and the perspectives of our key stakeholders and synthesizing that into a product that is effective, efficient, and easy to use. In this role, you will be a part of the Rippling Global Payroll product. Rippling’s payroll product is responsible for moving billions of dollars and making payments to millions of workers each week, and is a cornerstone of Rippling’s platform. You will ensure that 10,000+ customers have an amazing payroll experience, and build capabilities that unlock the next set of customers for Rippling. As part of the Run Management you’ll work closely with engineers, designers, support teams and compliance experts across the company making sure data is synched across the Rippling platform, that the payroll run UX is world class and building net new features to support new client use cases. What You Will Do Partner with cross-functional teams to find insights from customer feedback and compliance requirements, turning them into actionable solutions. Maintain a prioritized roadmap and a clear vision on how to generate maximum impact as a platform function. Implement monitoring systems to identify and resolve potential issues proactively, ensuring a seamless experience for payroll users. Scope and build net new features that impact thousands of payroll admins and many more EEs across the Globe. What You Will Need 3+ years of Product Management experience preferred Self-starter with a bias toward action Ability to thrive in a fast-paced environment Relentlessly focused on customers’ needs Exceptional interpersonal communication, relationship management, and organizational skills Deep analytical, prioritization, and problem-solving skills Strong alignment with Rippling’s core leadership principles, namely Go and see, Decide quickly, Push the limits of possible Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed. We do this by intimately understanding the market, our customers, and the perspectives of our key stakeholders and synthesizing that into a product that is effective, efficient, and easy to use. In this role, you will be responsible for defining the roadmap and execution for our US Payroll filings product. You will work closely with your design and engineering team to build the product, with legal and compliance to understand our regulatory requirements, and with other experts to ensure that we build and operate the best and most efficient payroll system in the world. You’ll work with sales, implementation, and support to launch the product and continuously improve it. What You Will Do Own the roadmap and execution for payroll tax filings for all Rippling customers. Rippling makes millions of filings and tax remittances on behalf of our customers every year. Understand in detail the legal, compliance, regulatory requirements, and operational payroll needs in each jurisdiction of that country. Develop a product roadmap and define the product vision, strategy, and goals. Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to ensure successful product development and launch. Define product requirements and create detailed specifications, user stories, and wireframes to guide development. Participate in agile software development processes and work with the engineering team to ensure that the product is delivered on time and within budget. Communicate with key stakeholders, including customers, sales, marketing, and customer support, to gather feedback and ensure that the product meets their needs. Oversee the testing and quality assurance of the payroll product, including conducting user acceptance testing. What You Will Need 5+ years of Product Management experience preferred Self-starter with a bias toward action Ability to thrive in a fast-paced environment Scaled a successful product into new customer segments and use cases Strong ability to motivate and inspire people to do their best work Relentlessly focused on customers’ needs Possess a deep sense of ownership and responsibility and understand that the buck stops with you Exceptional interpersonal communication, relationship management, and organizational skills Deep analytical, prioritization, and problem-solving skills Strong alignment with our core values: Go and see, Decide quickly, Push the limits of possible Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related France payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our France customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST (there may be the opportunity to move to a day shift in the future based on performance and business requirements) A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on France Payroll Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Team Are you looking to be in a role where you can have a significant impact on the company’s growth and success? Does the prospect of making the most pragmatic technical decisions, which will drastically shape the future of the products excite you? Are you someone who takes immense pride in building excellent products for customers that are technically designed for scalability and extensibility, and just work all the time? If you answered yes to these, come join us! What You'll Do Develop high-quality software with meticulous attention to detail. Continuously ship incremental updates at a rapid pace. Collaborate with the sales teams to prioritize enhancements that drive revenue growth. Interact with customers, providing support to ensure their success with Rippling. Become the go-to expert on Rippling's customers and competition. What You'll Do Develop high-quality software with meticulous attention to detail. Continuously ship incremental updates at a rapid pace. Collaborate with the sales teams to prioritize enhancements that drive revenue growth. Interact with customers, providing support to ensure their success with Rippling. Become the go-to expert on Rippling's customers and competition. Qualifications 3+ years of experience in a production environment - Our stack is Python, Django, React, MongoDB, and AWS - this is nice to have but not necessary to join You care about product ownership and solving problems for our customers You’re passionate about being in a product-focused environment where everyone cares deeply about customer impact Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related Germany payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our Germany customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST (there may be the opportunity to move to a day shift in the future based on performance and business requirements) A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on German Payroll Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role As a Senior Software Engineer on the Global Payroll team, you will play a critical role in advancing our global payroll platform to scalably process and pay hundreds of thousands of employees over $50B+ year. This is a great opportunity to shape the platform powering one of Rippling’s core product offerings, and the next billion dollar vertical. You will own and drive initiatives by creating new product functionality from the ground up as well as rearchitecting key components of our platform to help us scale. If you are an experienced engineer looking for high impact and autonomy, come build the future of payroll with us! What You'll Do Profile and tune performance for one of our most critical products Build generic frameworks for orchestrating complex workflows and re-computations for point-in-time changes Contribute to solution for bitemporal data modeling Confidently ship moderate/large features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects Model and execute against requirements involving complex and interdependent systems Implement maintainable solutions with high quality and reliability that can scale as our business continues to grow and expand Implement comprehensive unit tests for confirming functionality and the quality of code. Ensure high-quality code and related documentation. Build relationships with teams across engineering, ops, and support, to understand their needs and help improve their day-to-day workflows Participate in an on-call rotation to handle customer and production support, with an eye towards root cause fixes and improvements Provide mentorship to other engineers, fostering their professional growth and success Participate in team ceremonies and collaborate on processes improvements that help set the team up for success Qualifications 6+ years of professional experience as a software engineer Solid understanding of modern design patterns, practices and architectures Ability to own and deliver projects, transforming product specifications into successful releases Continuous improvement mindset and ability to identify and implement improvements to the codebase, product and developer experience Strong debugging skills and the ability to diagnose and resolve complex issues Experience in building projects with good abstractions and clean architecture Knowledge of our stack: Python, Django, MongoDB, React. Experience - this is nice to have but not necessary to join Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. Show more Show less

About Rippling: Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses. About the Role: The Data Platform team works on building the blocks that are used by other teams at Rippling to create advanced HR applications at lightning fast speed. At the core of our technological aspirations lies this Team, a group dedicated to pushing the boundaries of what's possible with data. We architect high-performance, scalable systems that power the next generation of data products - ranging from reports, analytics, customizable workflows, search, and many new sets of products and capabilities to help customers manage and get unprecedented value from their business data. This is a unique opportunity to work on both product and platform layers at the same time. We obsess over the scalability and extensibility of platform solutions, ensuring that solutions will meet the needs across the breadth of Rippling's product suite, along with the applications of tomorrow. You won't just be crafting features; you'll be shaping the future of business data management. What You'll Do: Develop high-quality software with attention to detail using tech stacks like Python, MongoDB, CDC, and Kafka Leverage big data technologies like Apache Presto, Apache Pinot, Flink, and Airflow Build OLAP stack and data pipelines in support of Reporting products Build custom programming languages within the Rippling Platform Create data platforms, data lakes, and data ingestion systems that work at scale Lead mission-critical projects and deliver data ingestion capabilities end-to-end with high-quality Have clear ownership of one or many products, APIs, or platform spaces Build and grow your engineering skills in different challenging areas and solve hard technical problems Influence architecture, technology selections, and trends of the whole company Qualifications: 7+ years of experience in software development, preferably in fast-paced, dynamic environments. Solid understanding of CS fundamentals, architectures, and design patterns. Proven track record in building large-scale applications, APIs, and developer tools. Excellent at cross-functional collaboration, able to articulate technical concepts to non-technical partners. You thrive in a product-focused environment and are passionate about making an impact on customer experience. Bonus Points: for contributing to open-source projects (Apache Iceberg, Parquet, Spark, Hive, Flink, Delta Lake, Presto, Trino, Avro) Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1,85 B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Are you looking to be in a role where you can have a significant impact on the company’s growth and success? Does the prospect of making the most pragmatic technical decisions, which will drastically shape the future of the products excite you? Are you someone who takes immense pride in building excellent products for customers that are technically designed for scalability and extensibility, and just work all the time? If you answered yes to these, come join us! The HR Products organization is looking for a seasoned Software Engineer to join the team which owns one of the most critical and strategic product lines for Rippling - Global Contractors, Compliance & Work Authorization - which is among the most foundational products of Rippling. The areas of ownership for this role will require you to be a key owner of our Global Expansion efforts, which comes with high visibility and growth opportunities. This role will involve an outstanding blend of Technical savviness and Product development, the ability to look into and shape the overall architecture of the Product itself. What you will need We're looking for an Engineering Manager who has a strong product-building mindset and thrives in high-ownership environments. Key expectations from the role include: Product Development Experience : Hands-on experience building scalable products end-to-end. Should have been closely involved in defining and delivering both small and large-scale projects. Stakeholder Collaboration : Proven ability to work closely with cross-functional teams and stakeholders, both within India and globally. Strong collaboration and coordination skills are essential. Execution-Driven : Should be execution-oriented with a clear understanding of how to set up roadmaps, define milestones, and drive outcomes. People Leadership : Minimum of 2 years in a managerial role, with prior experience of 7-8 years as an Individual Contributor. Must have experience leading engineering teams and mentoring developers. Technical Foundation : While deep technical hands-on experience is good to have at this stage, the candidate should have a sound understanding of tech and be able to guide and review effectively. Communication Skills : Clear and effective communication is a must, especially when working with distributed teams and stakeholders. Experience Range : Total experience of 8–12 years (IC + Managerial). About Team Rippling HRIS is an all-in-one platform that unifies HR, IT, and finance operations. It offers centralized employee data, automated workflows, and global payroll in 185+ countries. The platform includes time tracking, benefits, performance, and learning management. Employees can self-manage tasks via an intuitive web and mobile interface. It's scalable, easy to use, and ideal for companies of all sizes. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prfioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Rippling is seeking a talented Senior Software Engineer to join our Tax Payments Team. Be a member of a high-impact engineering team for building the foundational platform within payroll organization that enable and support critical flows around payroll processing, approvals, corrections and many more. At Rippling, we manage over $50+ billion in funds and $15+ billion in taxes annually for thousands of businesses and millions of employees. We’re building a cutting-edge taxation and filing system integrated seamlessly with our payroll software, enabling effortless and precise tax management for our growing client base. Our systems are designed to scale both horizontally and vertically to support increasing volumes of customers and transactions. The platform processes over 20 million transactional records, ensuring data accessibility across 100+ dimensions. It supports 4,000+ tax types across 1,000+ tax authorities, generating 50+ million unique documents and enabling tax payments exceeding $15 billion annually. The platform’s innovative architecture is built to handle structured and unstructured document processing, with the potential to be utilized across multiple teams within Rippling. What You Will Do Build high-quality software in mission critical projects Ship incrementally and continually at high velocity Build highly flexible and customisable platform that scales Work with engineers in a highly cross-functional team, take potentially ambiguous specs and turn it into actionable plans, execute and make recommendations & decisions Become the in-house expert on Rippling customers and competition What You Will Need 1-2 years of experience in front-end engineering roles. Strong understanding of JS fundamentals. Hands-on experience with JavaScript/TypeScript (especially ES6+), React, HTML, and CSS, and unit and integration testing frameworks. Knowledge of front-end performance optimization techniques. Experience in building user-centric applications and large-scale frontend infrastructures. Familiarity with creating engaging and scalable interfaces within a dynamic, fast-paced environment. Comfortable in an environment that encourages autonomy and innovation to devise creative frontend solutions. Show more Show less

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Lead a team of specialists related to Canada Payroll, create RCAs or deep dive into client facing role or Support Take charge of customer issues related Canada payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our Canada customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST, any 9hrs (there may be the opportunity to move to a day shift in the future based on performance and business requirements) A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on Canada Payroll as Lead Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize Show more Show less