JD for Sales Executive / Holiday Consultants Customer Acquisition: Job Purpose: To make powerful and successful sales presentations in different settings; to keep abreast with the organization's products and services; to crack profitable deals and referrals to achieve sales targets Job Responsibilities: 1. Achieving stretched targets in a result-focused environment 2. Preparing pre-sales proposals for prospective clients 3. Delivering inspiring sales presentations to convert prospects to successful sales 4. Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings 5. Identifying potential customers and new business opportunities 6. Building and maintaining strong client relationship and high level of customer service 7. Being updated on new products and services 8. Provide necessary support in booking first time holiday for new members and generate quality referrals from them Candidate Specification: Great Communication Strong Sales Experience Strong Results Orientation and Execution Excellence High Energy and Passion High Customer Centricity

Job Responsibility: Identifying training needs for all branch employees new and old in the system, in conjunction with line/functional managers. Conducting Inductions for Sales & other staffs. Handholding new employees and organizing On the Job Training. Ensuring New employees achieve their base line performance. Co-ordinate with the L&D team in the process of designing and implementing appropriate training modules by ensuring relevant content / subject matter goes into content building. Help the HR team SPOC in planning, scheduling, and conducting training and development programs for the targeted audience in line with the branch needs. Manage Training calendar for all stake holders and ensuring maximum participation from the training audience pool. Undertaking Performance improvement initiatives along in conjunction with TM, UH & Branch Head Facilitate the L&D team in successful execution of training sessions. Mentoring executives who have been identified to go through special training/focused sessions both in regard to concept understanding or practical execution on the ground; thus facilitating desired objectives from them Overall Promote an open knowledge-sharing environment that builds knowledge, skills, and service for the benefit of whole branch. Help them learn the sales pitch and product demonstration techniques. Covering core areas like skill development, core competencies required for a successful sales and other soft skills & etiquettes. Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results.Conduct Selling skills and refresher program. Track record of designing, developing, and delivering training and development initiatives, in relation to; customer service, core skills, management and leadership development. Own the training MIS. Monitor, Analyze, Evaluate and develop training Content to assess the effectiveness of the training programs. Identify loops both on the content quality and content consumption in the L&D programs and Plug the identified loops by helping address the issues through appropriate recommendations.

Job Role -Matured & courteous male/Female to handle the Members/ visitors visiting to the office Ensuring the booking of the members into the desired resorts of Club Mahindra Holidays Efficient to handle the variety of members queries and to satisfy them effectivelyEnsuring the compliance of the present system/ processes. Excellent in leadership qualities with good in communication into English and HindiPleasing personality & excellent telephone etiquettes & netiquettes Should be highly enthusiastic, diligent and excellent to work for long tenureMust have experience of well structured work profile with dire TATs Should do revenue generation by Cross sell and upgrades Preferred candidate profile:Specify required role expertise, previous job experience, or relevant certifications.Both M/F will be considered.Perks and benefits:Mention available facilities and benefits the company is offering with this job.For more details call -9369600228

Job Purpose:1. To make powerful and successful sales presentations in different settings 2. To keep abreast with the organization's products and services 3. To crack profitable deals and referrals to achieve sales targets Job Description:1. Achieving stretched targets in a result-focused environment 2. Preparing pre-sales proposals for prospective clients 3. Delivering inspiring sales presentations to convert prospects to successful sales 4. Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings 5. Identifying potential customers and new business opportunities 6. Building and maintaining strong client relationship and high level of customer service 7. Being updated on new products and services 8. Provide necessary support in booking first time holiday for new members and generate quality referrals from them. 9. Candidates should be flexible on working on weekends and travelling within Gujarat. One rotation off between Monday to Thursday.

Experience:Collection & Customer Handling with Min 5 Years of Experience, Team Management, Customer Retention, Resolution Handling, Personal Customer Visit,Relationship Building /Good communication skill Have worked Under Target Environment, able to handle target pressure, Willing to Travel ( south Part of TN, (Trichy, Salem, Madurai and other southern part of TN)Job Purpose:To increase the collection percentage of the branch by effectivelymanaging a team of collection executives; to dealing with any collection-related issue in aprofessional and timely manner.Job Responsibility:Effectively managing a team of collection executives.Achieving the target of ROCs and regularizing for future payments.Collecting and regularizing overdue cases.Maintain three plus ROC cancellation of net sales and achieving minimum ASF target.Resolving any collection-related concern in a timely and professional manner.Preparing weekly/ monthly MIS report.Skill Required:Strong Collections & Credit ExperienceAnalytical AbilityStrong Results OrientationHigh Energy and PassionHigh Customer CentricityPersuasion and Judgment SkillsWhat is in it for you?Opportunity to service Premium Customers and thus create a value proposition.Develop Retention skills.High Earning potential through Incentives.Regular Skill enhancement programs.Share updated CV to ranjeet.r@mahindraholidays.com

Experience:Collection & Customer Handling with Min 5 Years of Experience, Team Management, Customer Retention, Resolution Handling, Personal Customer Visit,Relationship Building /Good communication skill Have worked Under Target Environment, able to handle target pressure, Willing to Travel ( south Part of TN, (Trichy, Salem, Madurai and other southern part of TN)Job Purpose:To increase the collection percentage of the branch by effectivelymanaging a team of collection executives; to dealing with any collection-related issue in aprofessional and timely manner.Job Responsibility:Effectively managing a team of collection executives.Achieving the target of ROCs and regularizing for future payments.Collecting and regularizing overdue cases.Maintain three plus ROC cancellation of net sales and achieving minimum ASF target.Resolving any collection-related concern in a timely and professional manner.Preparing weekly/ monthly MIS report.Skill Required:Strong Collections & Credit ExperienceAnalytical AbilityStrong Results OrientationHigh Energy and PassionHigh Customer CentricityPersuasion and Judgment SkillsWhat is in it for you?Opportunity to service Premium Customers and thus create a value proposition.Develop Retention skills.High Earning potential through Incentives.Regular Skill enhancement programs.Share updated CV to jai.shetty302@mahindraholidays.com

Role & responsibilities Achieving stretched targets in a result-focused environment. To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times. To prepare sales proposals for prospective clients. Regular liaison sales/Pre-sales and member relations department. To keep abreast of new products and services and undertake training as and when required. G. Candidate Profile Should have a minimum of Bachelors degree Experience of 1 - 6 years preferred. Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure. Should posses sound knowledge about the local market and local language Possess strong communication skills H. Desired Industry FMCG, consumer durables industry, Service sector like Telecom, personal financial products, insurance and real estate. etc Interested candidates can drop there resume below mention id josphine.veronikaj099@mahindraholidays.com

Role & responsibilities 1 To be an effective team player and be an inspiration / motivation to other team members2 making minimum 5 calls per day - appointment calls / lead calls / courtesy calls/ cold calls/ detailing etc.3 reverting on leads same day by sending offer letter within 24 hours and meeting the leads within 48 - 72 hours.4 Devising new ways to expand the client base viz. Networking, cold calling, area blitz, follow up of lead calls5 Reaching out to existing and new clientele for res-con.6 sucessfully dealing in negotiation7 meeting sales targets for the allotted area8 taking feedback, Addressing and resolving any issues or complaints regarding service9 Ensuring that guests are satisfied with their stay at the hotel and that large group needs are being met.10 Maintaining positive relationships with clients and to encourage repeat and recurring business.11 effective communication within and outside the organization12 maintaining brand image13 keeping abreast about competition 14 mapping potential customers and generate leads 15 devise strategies and techniques for achieving sales targets.16 Development of the new cities in order to increase the market presence17 Representation of hotel in trade fair and exhibitions.18 to be an effective team player and be an inspiration / motivation to other team members19 making promotional strategies for the hotel.20 Up selling, category wise selling and active revenue management. 21 To reassess the refusals, regrets if any and the reasoning behind the same. If feasible the remedial actions in order to garner the same business.22 Achieving Room nights, Revenue and ARR target with outstanding to be minimum with due approvals only.23 inviting clients for property visit 24 educating the client on detailing for booking / conference in details25 detailed contracting within time to be signed from the client and sent to the hotel before 72 hours of client check in.26 ensuring right sales procedures 27 ensuring right credit policies and payment follow ups28 maintaining rates offered in market as per demand / occupancy / forecast and to pre plan the same as per seasonREPORTS1 maintaining leads / queries / refusal report2 Maintaining weekly SM Reports, Daily Sales Reports, weekly Calls Management Report3 giving monthly sales action plan.4 maintaining and updating master database5 maintaining feedback on weekly basis.

Responsible for handling the prospects.100% on B2C sales Generation/ souring of prospects appointments for the sales.End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.Effective delivery of the sales presentations to the prospects.Handling the direct meetings, exhibition sales, web leads etc.Handling the HFRP (Happy Family Reference Program)Capable to handle the customer issues/ escalations effectivelyGood in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile

Job Description: Responsible for handling the direct sale at the prospects site Generation/ souring of prospects appointments for the sales Effective delivery of the sales presentations at the prospects at his locationHandling the direct meetings, exhibition sales, web leads etcHandling the HFRP (Happy Family Reference Programme)Capable to handle the customer issues/ escalations effectivelyGood in the B2C sale thats to say CDSO (Customer Direct Sales Officer) profilePl reach out at heena.sheikh@mahindraholidays.com/ 8982313283

Job Purpose:1. To make powerful and successful sales presentations in different settings 2. To keep abreast with the organization's products and services 3. To crack profitable deals and referrals to achieve sales targets Job Description:1. Achieving stretched targets in a result-focused environment 2. Preparing pre-sales proposals for prospective clients 3. Delivering inspiring sales presentations to convert prospects to successful sales 4. Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings 5. Identifying potential customers and new business opportunities 6. Building and maintaining strong client relationship and high level of customer service 7. Being updated on new products and services 8. Provide necessary support in booking first time holiday for new members and generate quality referrals from them. 9. Candidates should be flexible on working on weekends and travelling within Gujarat. One rotation off between Monday to Thursday.

Role & responsibilities Develop offline marketing initiatives to expand customer base and to optimize sales.To manage the marketing department budget Designing and producing marketing collateralsExecuting tie-ups, Lead generation BTL Activities and events in up country markets Oversee corporate communications and other business development activities To plan and develop all marketing, advertising, promotional activities for effectively executing and monitoring the marketing strategies in meeting the organizational objectives and enhancing the club Mahindra brand. Evaluate customer research; market conditions, competitor data and implementing marketing plan/changes as needed.

Monitor & Manage member queries/concerns/requests & Govern through internal escalation process : a. Interaction Management (Exceed TAT) b. Complains & Retention Process 2. Responsible for improving the experiences customers have with organization, with the goal of increasing customer satisfaction score, FTRs, proactive engagements (Member Meets) 3. To maintain the team effectively towards the customer satisfaction (CAPS) 4. Driving Team to generate revenues for the organization by upselling products, referrals and rescue management 5. Responsible to adhere to the standard operating procedures 6. Reduce dormancy and improve eligible base 7. Responsible for ASF collections from dormant members 8. Responsible to achieve CAPS score of + 80 and CES score of + 80 9. Create magical moments for customers at every touch point 10. Reduce incoming complaints 11. Focus of fixing problems through quality tools 12. Responsible for recruitment, training, mentoring and retention

Job descriptionRole & responsibilitiesMeet ambitious targets in a performance-driven setting.Develop pre-sales proposals for potential clients.Deliver compelling sales presentations to convert prospects into successful sales.Address objections and resolve customer conflicts through regular member meetings.Identify new business opportunities and potential customers.Cultivate and sustain robust client relationships with a focus on exceptional customer service.Stay informed about latest products and services updates.Assist new members in booking their initial holidays and leverage their satisfaction to generate valuable referrals.Preferred candidate profileStrong field Sales Experience (ready to work for 6 days in a week (week off between Mon Thu))Strong Results Orientation and Execution ExcellenceHigh Energy and PassionHigh Customer Centricity

Handling 5-6 Sales Executives directly doing to the front-line sales.Planning and executing the sales targets.Ensuring the sales closures along with the sales executivesEffective delivery of the sales presentations at the prospects at his location if requiredManaging the direct meetings, exhibition sales, web leads etc.Capable to manage the customer issues/ escalations effectivelyGood in the B2C sales For more information pls call - 7007473668

Role & responsibilities Planning: Responsible and Managing activities including resource schedules, execution methodologies, milestones, scheduling and monitoring of resources. Evaluating designs; coordinating with Architects / Consultants and Sub Contractors for changes as required. Responsible for Interfacing with other departments, consultant and vendors for smooth and effective flow of schedule and progress data. Site & Construction Management/Resource Planning: Responsible for Managing the Various execution contractors including their resource and material delivery schedule at site.Responsible for Time to time change management in design & deliverables from various agencies, consultants and detailed instructions to fulfil the Quality standards.Design coordination at site level.Supervising all construction activities including providing technical inputs for methodologies of construction & coordination with site management activities.Reporting and highlighting the critical issues in scope for the project.General Well-versed with modern prevalent contractual practices and latest construction methodologies.Effective communicator & negotiator with strong analytical, problem solving & organizational abilities

Key Responsibilities:Responsible for Planning, Scheduling / Rescheduling, Cost control & Quality control by visiting all sites on regular intervals.Micro level monitoring of all project parameters viz., Time, Cost, Quality.Leading a team of Project Leaders / Managers Value Engineering at site levelCoordination with consultants / Vendors / Contractors / MHRIL Corporate office TeamSorting out local issues / Site issuesCandidate Qualification / Profile Preferred:B.E (Civil) / B.Tech (Civil) / with 12-15 years of experience Diploma in Civil Engineering above 15-18 years of experience. Project Management /Construction Management degree from NICMAR or from reputed institute.Knowledge in Project Management ProcessCompletion of minimum five Hotel & Resort projects from concept to completionGood communication & interpersonal skillsGood Technical knowledge (Civil / MEP/ INTERIORS/LANDSCAPING)Very good experience in Civil and Structural worksExperience in High end interior and exterior finishes.Good Team Leader Skills Experience of working in remote sitesExtensive travelling, all time to different sites and stay at site for long time.Desired Industry:Hotels & Resorts / Hospitality / SEZ / Hospital and Companies having Hospitality projectsProject Management Consultancy Services.

Achieving monthly sales/ revenue and data generation targets.Developing new channel partners and managing team of existing DSAs for improved performance.Ensuring partner compliance to the polices of MHRIL.Generating regular productivity reports and maintaining MIS.Preparing budgets and achieving budgeted financial targets.Exploring new opportunities while continuing to develop the existing ones.Recruiting and selecting DSA manpower; training and leading channel sales force and sales representatives.Providing market information (competition, potential and market data).Defines the revenue / sales targets for the set of partners being handled.QOQ Productivity review and growth.Maintain MIS for channel market.Focus on horizontal and vertical growth (recruiting new DSAs, opening new marketing & developing existing)

Job Purpose: The Center Head will be responsible for driving the sales performance of the outbound call center. This role involves managing a team of agents, developing strategies to maximize sales, and achieving sales targets Key Responsibilities: Lead and manage the outbound call Centre team including performance evaluation.oversee the daily operations of the call Centre, ensuring efficient performance and achieving operational targets.This role involves managing a team of agents, implementing strategies to improve efficiency, and maintaining high levels of productivity.Develop and implement strategies to achieve sales targets and improve performance.Monitor and analyze call Centre metrics to identify areas for improvement.Ensure compliance with company policies and defined processes.Foster a positive and productive work environment.Collaborate with other departments to align call Centre operations with overall business goals.Manage budgets and resources effectively to achieve operational efficiency Analyse input data parameters on daily basis for increasing productivity Skills Required: Proven experience in a leadership role within a call centre environment.Strong understanding of outbound call centre operations and sales processes.Excellent communication and interpersonal skills.Ability to motivate and inspire a team to achieve targets.Strong analytical and problem-solving skills.Bachelors degree in business administration, Management, or a related field (preferred)

JD for Relationship Manager / Sr. Relationship ManagerJob Purpose: To make powerful and successful sales presentations in different settingsTo keep abreast with the organization's products and servicesTo crack profitable deals and referrals to achieve sales targets.Job Responsibilities: 1. Achieve stretched targets in a result-focused environment.2. Prepare pre-sales proposals for prospective clients.3. Deliver inspiring sales presentations to convert prospects to successful sales.4. Handle objections and resolve member/ customer conflicts by constantly connecting with them through member meetings.5. Identify potential customers and new business opportunities.6. Build and maintain strong client relationships and a high level of customer service.7. Keep updated on new products and services.8. Provide necessary support in booking first-time holidays for new members and generate quality referrals from them.Candidate Specification: Strong field sales experience (ready to work 6 days a week)Strong result orientation and execution excellenceHigh energy and passionHigh customer centricityExperience in direct sellingQualification: Graduate and above