Product Manager

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Product Manager

This role sits at the intersection of technology, design, and business; it requires strong systems thinking, user empathy, and a bias for execution in a fast-paced, early-stage environment.

Product Strategy & Roadmapping

• Define and maintain the roadmap for one or more product pillars (e.g., multilingual transcription, real-time nudging, analytics dashboards, CRM/telephony integrations).
• Conduct competitive and market analyses to inform positioning and prioritisation.
• Align roadmap with company OKRs and communicate priorities to cross-functional stakeholders.

Requirement Gathering & Specification

• Lead customer discovery sessions with sales, success teams, and end-users to identify pain points.
• Translate insights into detailed PRDs, user stories, acceptance criteria, and success metrics.
• Collaborate with design on wireframes and prototypes that balance usability with technical feasibility.

Execution & Delivery

• Drive sprint planning, backlog grooming, and milestone tracking with engineering leads.
• Proactively remove roadblocks, manage scope, and ensure on-time delivery of committed features.
• Partner with QA and release teams to validate functionality, performance, and edge-cases before deployment.

Launch & Adoption

• Craft go-to-market plans: positioning, packaging, and internal enablement materials.
• Track adoption, usage, and qualitative feedback; iterate quickly to improve retention and NPS.
• Work with marketing on collateral, case studies, and thought-leadership content.

Data-Driven Decision-Making

• Define product KPIs and build dashboards (Mixpanel / GA / custom SQL) to monitor performance.
• Design and analyse A/B tests for new features or UX flows.
• Present progress and insights regularly to founders and cross-functional leads.

• 3–6 years of product-management experience in B2B SaaS, analytics, or AI-centric products.
• Proven track record of shipping customer-facing features from concept to production.
• Familiarity with agile methodologies, backlog management tools (Jira/ClickUp), and design systems (Figma).
• Strong analytical skills: proficiency with SQL/Sheets for cohort analysis, funnel metrics, and experiment design.
• Excellent written and verbal communication; ability to articulate trade-offs and influence engineers, designers, and GTM teams.
• Comfort working in founder-led, high-velocity environments with ambiguous requirements.

• Exposure to speech analytics, contact-centre tech, sales-enablement, or LLM/RAG-based features.
• Technical background (B.Tech or equivalent) with ability to discuss APIs, data flows, and latency trade-offs.
• Experience integrating with CRMs (Salesforce, Zoho), telephony platforms (Twilio, Exotel), or vector databases.
• Prior work with multi-region, multi-tenant SaaS deployments and enterprise security/compliance requirements.

• Launch at least two major features or integrations adopted by Tier-1 customers.
• Achieve target adoption and engagement KPIs (e.g., ≥ 30 % uplift in weekly active users for owned modules).
• Maintain roadmap predictability with ≥ 85 % commitment accuracy per quarter.
• Deliver measurable revenue impact through upsell or new-logo wins enabled by your features.
• Positive stakeholder feedback on documentation quality, communication, and execution cadence.

• 0–6 Months:

  Master existing product stack, deliver quick-win feature improvements.

• 6–12 Months:

  Own a full product pillar end-to-end; start mentoring junior PM/analyst resources.

• 12–24 Months:

  Progress to

  Senior Product Manager

  or

  Group PM

  leading multiple pods and influencing company strategy.

• User-First Thinking:

  You obsess over making complex AI outputs actionable for non-technical users.

• Bias for Action:

  You deliver incrementally and iterate fast instead of waiting for “perfect.”

• Systems Approach:

  You understand downstream impacts—data pipelines, latency, edge-cases—before committing.

• Evidence-Driven:

  Opinions are grounded in data, user interviews, and measurable experiments.

• Extreme Ownership:

  You see blockers as your responsibility to resolve, not excuses for delay.

careers@darwix.ai

Application – Product Manager – [Your Name]

(Optional) Include a brief case study (max one page) describing a product feature you shipped, the problem it solved, your role, and the measurable outcome.

Join Darwix AI to build real-time GenAI products that power thousands of enterprise conversations every day. If you thrive on shipping, learning, and iterating at startup speed, we want to hear from you.