About the Job We’re looking for a Product Manager who will own the end-to-end lifecycle of our offerings—from ideation, user validation, prototyping, development, and launch—while building demos and POCs. You’ll partner with sales and customer-success to enable compelling product demos, conduct market research to define requirements and go-to-market strategies, and rigorously evaluate both new and existing product lines against competitive and technical benchmarks. Key Responsibilities: Product Lifecycle Management: Drive the complete product lifecycle from ideation, user vetting, and PRD creation, through prototyping, greenlighting, development, and market launch. Agentic AI Platform Expertise: Build demos and Proofs of Concept (POCs) for Agentic AI implementation within the platform, highlighting their unique capabilities and approaches. Sales & Customer Enablement: Empower sales and customer success teams to effectively demo and sell the product to clients. Market Research & Strategy: Identify product opportunities, conduct thorough market research, define product requirements, and develop comprehensive marketing, production, pricing, and launch strategies. Thought Leadership: Serve as an internal thought leader on Agentic Generative AI platforms and tools, continuously researching and informing stakeholders on new technology trends in this domain. User Acceptance Testing (UAT): Act as a hands-on UAT tester, representing user perspectives for building agents and workflows powered by enterprise knowledge sources. Agile & Scrum Management: Lead and facilitate scrum meetings, including weekly and daily standups, to ensure timely and high-quality delivery of features and product capabilities. Cross-Platform Product Strategy: Collaborate with other Product Managers to develop a cohesive cross-platform product strategy. Required Qualifications: Experience: 3-6 years in product management, with a preference for B2B SaaS, MarTech, or Conversational AI. AI/ML Experience: 2+ years working with AI/ML teams, including experience with NLP, NLU, or Generative AI applications. Problem-Solving: Strong problem-solving skills, capable of translating complex workflows into scalable, productized solutions. Analytical Acumen: An analytical mindset with the ability to extract actionable insights from data. Collaboration: Proven experience collaborating across design, engineering, and customer success teams in a fast-paced environment. Communication: Excellent written and verbal communication skills, with the ability to clearly convey product ideas through slides, visuals, and documentation.
About Commotion Commotion has created the future of commerce customer experience by unifying multiple touch points of the customer journey in our AI-driven platform. The value of the Commotion platform lies in a single point of commerce data that allows for a seamless delivery of all customer-facing experiences without the need to integrate multiple apps together. What We’re Looking For: Experience: 2-3 years of frontend development. 1+ years of hands-on experience with React.js, with a solid understanding of building modern web applications. Enterprise SaaS Exposure: Prior experience working on SaaS products, ideally in an enterprise context, will be highly beneficial. Ownership & Accountability: Someone who takes full ownership of their tasks, capable of driving projects end-to-end with minimal supervision. Startup Mindset: A candidate eager to work in a dynamic, fast-paced startup environment, where challenges and growth opportunities come hand-in-hand. Exciting Work Over Comfort: We are looking for someone who thrives on new challenges and is not afraid of longer working hours if it means avoiding mundane, repetitive tasks. What We Offer: At Commotion, we’re redefining the future of commerce customer experience by unifying all touchpoints into a single, AI-driven platform. Here’s what you can expect when joining our team: Innovative Work Environment: Be part of a forward-thinking company that’s shaping the next generation of commerce technology, where your work will contribute to impactful solutions that simplify and enhance customer experiences. Ownership & Growth: We provide the opportunity to take ownership of meaningful projects right from the start. You’ll play a crucial role in delivering features that seamlessly integrate across our platform, driving real value for customers. Collaborative Culture: Work alongside a passionate, talented team that thrives on problem-solving and innovation. Our culture is centered around collaboration, continuous learning, and pushing the boundaries of what’s possible. Dynamic Challenges: Say goodbye to mundane tasks. Embrace exciting, challenging work that will keep you engaged and constantly learning as we build solutions that eliminate the need for fragmented integrations. Startup Energy: Join us in a dynamic environment where your contributions will have a direct and immediate impact on the success of our platform and the experience we deliver to our customers.
About Commotion Commotion has created the future of commerce customer experience by unifying multiple touch points of the customer journey in our AI-driven platform. The value of the Commotion platform lies in a single point of commerce data that allows for a seamless delivery of all customer-facing experiences without the need to integrate multiple apps together. What Were Looking For: Experience: 2-3 years of frontend development. 1+ years of hands-on experience with React.js, with a solid understanding of building modern web applications. Enterprise SaaS Exposure: Prior experience working on SaaS products, ideally in an enterprise context, will be highly beneficial. Ownership & Accountability: Someone who takes full ownership of their tasks, capable of driving projects end-to-end with minimal supervision. Startup Mindset: A candidate eager to work in a dynamic, fast-paced startup environment, where challenges and growth opportunities come hand-in-hand. Exciting Work Over Comfort: We are looking for someone who thrives on new challenges and is not afraid of longer working hours if it means avoiding mundane, repetitive tasks. What We Offer: At Commotion, were redefining the future of commerce customer experience by unifying all touchpoints into a single, AI-driven platform. Heres what you can expect when joining our team: Innovative Work Environment: Be part of a forward-thinking company thats shaping the next generation of commerce technology, where your work will contribute to impactful solutions that simplify and enhance customer experiences. Ownership & Growth: We provide the opportunity to take ownership of meaningful projects right from the start. Youll play a crucial role in delivering features that seamlessly integrate across our platform, driving real value for customers. Collaborative Culture: Work alongside a passionate, talented team that thrives on problem-solving and innovation. Our culture is centered around collaboration, continuous learning, and pushing the boundaries of whats possible. Dynamic Challenges: Say goodbye to mundane tasks. Embrace exciting, challenging work that will keep you engaged and constantly learning as we build solutions that eliminate the need for fragmented integrations. Startup Energy: Join us in a dynamic environment where your contributions will have a direct and immediate impact on the success of our platform and the experience we deliver to our customers. Show more Show less
Product Solutioning Manager- AI & CX About Commotion Commotion is an Agentic AI-first B2B SaaS platform that helps brands deliver personalized marketing and customer support experiences at scale. Our all-in-one solution uses real-time orchestration and predictive insights to adapt to each customer’s journey, while seamlessly integrating with existing enterprise systems. Backed by a leadership team with a track record of building unicorn startups and global platforms for the world’s biggest brands, we’ve been at the forefront of AI technology Role Overview We are looking for a Product Solutioning Manager with 2–5 years of experience to drive successful implementation and adoption of the Commotion platform for our enterprise clients. In this client-facing role, you will combine technical savvy and business insight to understand each customer’s architecture and processes, then tailor and deploy our solution to meet their needs. You’ll own the end-to-end journey from onboarding to go-live, ensuring customers realize full value from our platform. This role requires a blend of data-driven analytical skills , technical aptitude, and strong communication, as you’ll be the bridge between customer teams and our internal product/engineering teams. (Location: Mumbai, India ) Key Responsibilities Requirement Discovery: Engage with enterprise customers to deeply understand their requirements, current architecture, and business processes. Translate client needs into solution plans leveraging Commotion’s capabilities. Platform Implementation: Lead the deployment and integration of the Commotion platform with the customer’s tech stack, working closely with their IT and marketing teams. Ensure seamless integration with existing databases, marketing tools, and customer data sources. Coordinate technical tasks (data feeds, APIs, custom configurations) to set up the platform for success. Project Management: Own the end-to-end project delivery for bringing each customer live on the platform. Develop project plans, manage timelines, and coordinate cross-functional efforts (customer teams, Commotion engineering, etc.) to meet go-live targets. Proactively identify and mitigate risks or blockers, ensuring a smooth implementation journey. Customer Enablement & Support: Provide ongoing guidance and support to enterprise users post-implementation. Conduct training sessions, periodic check-ins, and Q&A to drive proper platform usage. Coach customers on best practices in marketing automation and personalization so they can achieve their business outcomes (higher engagement, conversion, retention, etc.). Act as a trusted advisor on how to leverage Commotion’s features for maximum value. Requirements Experience: 2–5 years in a client-facing implementation, solutions engineering, or customer success role within a B2B SaaS company. Prior exposure to marketing technology or enterprise software deployments is highly desirable. Education: B.E./B.Tech in Computer Science, Engineering, or a related field. Technical Skills: Proven ability to understand and discuss software architectures and integrations. Familiarity with APIs, databases, and web technologies is a plus. Marketing Domain Knowledge: Exposure to digital marketing, e-commerce, or customer engagement concepts. You understand how campaigns, personalization, and analytics work (experience with marketing automation or CRM tools is a bonus). B2B SaaS experience in Mar-Tech companies is highly preferred. Project Management: Strong organizational skills with the ability to manage multiple enterprise projects simultaneously. Experience leading end-to-end implementations or technology rollouts, including planning, tracking progress, and delivering on schedule. Communication & Interpersonal Skills: Excellent written and verbal communication in English. You can confidently lead meetings with enterprise stakeholders, conduct trainings, and simplify technical concepts for non-technical audiences. Strong client relationship-building skills and a customer-centric attitude are a must. Problem-Solving: Analytical and solution-oriented mindset. Able to troubleshoot issues under pressure, think on your feet, and coordinate with technical teams to resolve challenges. Adaptability: Comfortable working in a fast-paced startup environment. Able to quickly learn new features, especially in the AI/ML space, and adapt implementation approaches as the product evolves. Team Collaboration: A team player who can work cross-functionally – aligning with sales on handovers, supporting customer success goals, and feeding insights to product/engineering.
Product Solutioning Manager- AI & CX About Commotion Commotion is an Agentic AI-first B2B SaaS platform that helps brands deliver personalized marketing and customer support experiences at scale. Our all-in-one solution uses real-time orchestration and predictive insights to adapt to each customers journey, while seamlessly integrating with existing enterprise systems. Backed by a leadership team with a track record of building unicorn startups and global platforms for the worlds biggest brands, weve been at the forefront of AI technology Role Overview We are looking for a Product Solutioning Manager with 25 years of experience to drive successful implementation and adoption of the Commotion platform for our enterprise clients. In this client-facing role, you will combine technical savvy and business insight to understand each customers architecture and processes, then tailor and deploy our solution to meet their needs. Youll own the end-to-end journey from onboarding to go-live, ensuring customers realize full value from our platform. This role requires a blend of data-driven analytical skills , technical aptitude, and strong communication, as youll be the bridge between customer teams and our internal product/engineering teams. (Location: Mumbai, India ) Key Responsibilities Requirement Discovery: Engage with enterprise customers to deeply understand their requirements, current architecture, and business processes. Translate client needs into solution plans leveraging Commotions capabilities. Platform Implementation: Lead the deployment and integration of the Commotion platform with the customers tech stack, working closely with their IT and marketing teams. Ensure seamless integration with existing databases, marketing tools, and customer data sources. Coordinate technical tasks (data feeds, APIs, custom configurations) to set up the platform for success. Project Management: Own the end-to-end project delivery for bringing each customer live on the platform. Develop project plans, manage timelines, and coordinate cross-functional efforts (customer teams, Commotion engineering, etc.) to meet go-live targets. Proactively identify and mitigate risks or blockers, ensuring a smooth implementation journey. Customer Enablement & Support: Provide ongoing guidance and support to enterprise users post-implementation. Conduct training sessions, periodic check-ins, and Q&A to drive proper platform usage. Coach customers on best practices in marketing automation and personalization so they can achieve their business outcomes (higher engagement, conversion, retention, etc.). Act as a trusted advisor on how to leverage Commotions features for maximum value. Requirements Experience: 25 years in a client-facing implementation, solutions engineering, or customer success role within a B2B SaaS company. Prior exposure to marketing technology or enterprise software deployments is highly desirable. Education: B.E./B.Tech in Computer Science, Engineering, or a related field. Technical Skills: Proven ability to understand and discuss software architectures and integrations. Familiarity with APIs, databases, and web technologies is a plus. Marketing Domain Knowledge: Exposure to digital marketing, e-commerce, or customer engagement concepts. You understand how campaigns, personalization, and analytics work (experience with marketing automation or CRM tools is a bonus). B2B SaaS experience in Mar-Tech companies is highly preferred. Project Management: Strong organizational skills with the ability to manage multiple enterprise projects simultaneously. Experience leading end-to-end implementations or technology rollouts, including planning, tracking progress, and delivering on schedule. Communication & Interpersonal Skills: Excellent written and verbal communication in English. You can confidently lead meetings with enterprise stakeholders, conduct trainings, and simplify technical concepts for non-technical audiences. Strong client relationship-building skills and a customer-centric attitude are a must. Problem-Solving: Analytical and solution-oriented mindset. Able to troubleshoot issues under pressure, think on your feet, and coordinate with technical teams to resolve challenges. Adaptability: Comfortable working in a fast-paced startup environment. Able to quickly learn new features, especially in the AI/ML space, and adapt implementation approaches as the product evolves. Team Collaboration: A team player who can work cross-functionally aligning with sales on handovers, supporting customer success goals, and feeding insights to product/engineering. Show more Show less
We are looking for a Product Solutioning Manager with 2-5 years of experience to drive the successful implementation and adoption of the Commotion platform for our enterprise clients. In this client-facing role, you will combine technical savvy and business insight to understand each customer's architecture and processes, then tailor and deploy our solution to meet their needs. You'll own the end-to-end journey from onboarding to go-live, ensuring customers realize full value from our platform. This role requires a blend of data-driven analytical skills, technical aptitude, and strong communication, as you'll be the bridge between customer teams and our internal product/engineering teams. (Location: Mumbai, India ) Responsibilities Requirement Discovery: Engage with enterprise customers to deeply understand their requirements, current architecture, and business processes. Translate client needs into solution plans leveraging Commotion's capabilities. Platform Implementation: Lead the deployment and integration of the Commotion platform with the customer's tech stack, working closely with their IT and marketing teams. Ensure seamless integration with existing databases, marketing tools, and customer data sources. Coordinate technical tasks (data feeds, APIs, custom configurations) to set up the platform for success. Project Management: Own the end-to-end project delivery for bringing each customer live on the platform. Develop project plans, manage timelines, and coordinate cross-functional efforts (customer teams, Commotion engineering, etc. ) to meet go-live targets. Proactively identify and mitigate risks or blockers, ensuring a smooth implementation journey. Customer Enablement & Support: Provide ongoing guidance and support to enterprise users post-implementation. Conduct training sessions, periodic check-ins, and Q& A to drive proper platform usage. Coach customers on best practices in marketing automation and personalization so they can achieve their business outcomes (higher engagement, conversion, retention, etc. ). Act as a trusted advisor on how to leverage Commotion's features for maximum value. Requirements Experience: 2-5 years in a client-facing implementation, solutions engineering, or customer success role within a B2B SaaS company. Prior exposure to marketing technology or enterprise software deployments is highly desirable. Education: B. E. /B. Tech in Computer Science, Engineering, or a related field. Technical Skills: Proven ability to understand and discuss software architectures and integrations. Familiarity with APIs, databases, and web technologies is a plus. Marketing Domain Knowledge: Exposure to digital marketing, e-commerce, or customer engagement concepts. You understand how campaigns, personalization, and analytics work (experience with marketing automation or CRM tools is a bonus). Project Management: Strong organizational skills with the ability to manage multiple enterprise projects simultaneously. Experience leading end-to-end implementations or technology rollouts, including planning, tracking progress, and delivering on schedule. Communication & Interpersonal Skills: Excellent written and verbal communication in English. You can confidently lead meetings with enterprise stakeholders, conduct training, and simplify technical concepts for non-technical audiences. Strong client relationship-building skills and a customer-centric attitude are a must. Problem-Solving: Analytical and solution-oriented mindset. Able to troubleshoot issues under pressure, think on your feet, and coordinate with technical teams to resolve challenges. Adaptability: Comfortable working in a fast-paced startup environment. Able to quickly learn new features, especially in the AI/ML space, and adapt implementation approaches as the product evolves. Team Collaboration: A team player who can work cross-functionally - aligning with sales on handovers, supporting customer success goals, and feeding insights to product/engineering. This job was posted by Riyaz Khan from Commotion.
About Us We are a fast-growing startup reimagining the future of customer experience through AI Workers — persistent, multimodal agents that live across every channel, continuously listen to asynchronous events, and engage in real-time conversations. Our mission is to push the boundaries of autonomous, self-learning AI , combining the latest in speech modeling, agentic reinforcement, and memory architectures . We are building a world where AI Workers can listen, think, and speak naturally — just like humans. Role Overview We’re looking for a Senior Data Scientist (Research) with a strong background in speech-to-speech modeling and LLM-based multimodal systems . This is a pure research role — focused on exploring new architectures, training methodologies, and agentic learning behaviors, not production deployment. You’ll work on LLM-backed speech systems that can handle full conversational turn-taking, perform voice activity detection (VAD) , maintain natural prosody, and drive end-to-end speech generation with minimal text intermediaries. Your work will help shape the cognitive and auditory intelligence of our AI Workers — making them expressive, contextually aware, and capable of continual self-improvement. Key Responsibilities Research and develop direct speech-to-speech modeling pipelines leveraging LLM backbones (e.g., Qwen) and audio encoders/decoders (e.g., Whisper). Model and evaluate turn-taking, latency handling, and voice activity detection (VAD) mechanisms for real-time conversational AI. Explore Agentic Reinforcement Training (ART) and self-learning loops for continual improvement of speech models. Design and experiment with memory-augmented multimodal architectures that allow persistent recall and contextual understanding across interactions. Develop novel approaches for expressive speech generation , emotion conditioning , and speaker identity preservation . Collaborate with the Research Director to define and drive long-term AI research roadmaps around autonomy, speech cognition, and agentic intelligence. Conduct internal benchmarks and contribute to SOTA research in multimodal learning, audio-language alignment, and agent reasoning. Work closely with MLEs for model training and evaluation, while focusing entirely on research design, datasets, and experimentation . Requirements Experience: 2+ years of applied or academic experience in speech, multimodal, or LLM research . Education: Bachelor’s or Master’s in Computer Science, AI, or Electrical Engineering. Programming: Strong in Python and scientific computing; experience in JupyterHub environments. Core Skills: Deep understanding of LLM architectures , transformers , and multimodal embeddings . Experience with speech modeling pipelines — ASR, TTS, speech-to-speech, or audio-language models. Understanding of turn-taking systems , VAD , prosody modeling , and real-time voice synthesis . Familiarity with self-supervised learning , contrastive representation learning , and agentic reinforcement (ART) . Strong background in dataset curation, experimental design , and model evaluation . Tools & Ecosystem: Comfortable using Agno , Pipecat , HuggingFace , and Pytorch . Familiarity with LangChain , vector stores , and memory systems for agentic research. Excellent written communication and ability to clearly articulate research insights. Mindset & Traits Deep research curiosity — constantly exploring new methods beyond published papers. Strong ownership mindset — design, experiment, analyze, iterate independently. Excited about building cognitive speech systems , not just fine-tuning existing ones. Commitment to mission: passionate about shaping the future of autonomous AI Workers. What We Offer Opportunity to work on frontier research in speech, multimodal, and agentic AI. Access to dedicated compute infrastructure and collaboration with experienced ML researchers. Environment that encourages paper publication, experimentation, and rapid innovation . Industry-best compensation with no upper cap for exceptional contributors. High-growth trajectory in one of the fastest-evolving AI domains globally.
We are looking for an Implementation Consultant with 2-3 years of experience to drive the successful implementation and adoption of the Commotion platform for our enterprise clients. In this client-facing role, you will combine technical savvy and business insight to understand each customer's architecture and processes, then tailor and deploy our solution to meet their needs. You'll own the end-to-end journey from onboarding to go-live, ensuring customers realize full value from our platform. This role requires a blend of data-driven analytical skills, technical aptitude, and strong communication, as you'll be the bridge between customer teams and our internal product/engineering teams. (Location: Mumbai, India ) Responsibilities Requirement Discovery: Engage with enterprise customers to deeply understand their requirements, current architecture, and business processes. Translate client needs into solution plans leveraging Commotion's capabilities. Platform Implementation: Lead the deployment and integration of the Commotion platform with the customer's tech stack, working closely with their IT and marketing teams. Ensure seamless integration with existing databases, marketing tools, and customer data sources. Coordinate technical tasks (data feeds, APIs, custom configurations) to set up the platform for success. Project Management: Own the end-to-end project delivery for bringing each customer live on the platform. Develop project plans, manage timelines, and coordinate cross-functional efforts (customer teams, Commotion engineering, etc. ) to meet go-live targets. Proactively identify and mitigate risks or blockers, ensuring a smooth implementation journey. Customer Enablement & Support: Provide ongoing guidance and support to enterprise users post-implementation. Conduct training sessions, periodic check-ins, and Q& A to drive proper platform usage. Coach customers on best practices in marketing automation and personalization so they can achieve their business outcomes (higher engagement, conversion, retention, etc. ). Act as a trusted advisor on how to leverage Commotion's features for maximum value. Requirements Experience : 2-3 years in a client-facing implementation, solutions engineering, or customer success role within a B2B SaaS company. Prior exposure to marketing technology or enterprise software deployments is highly desirable. Education : B. E. /B. Tech in Computer Science, Engineering, or a related field. Technical Skills: Proven experience in crafting and optimizing prompts for AI agents to drive accurate, safe, and human-like interactions. Ability to understand and discuss software architectures and integrations. Familiarity with APIs, databases, and web technologies is a plus. Project Management : Strong organizational skills with the ability to manage multiple enterprise projects simultaneously. Experience leading end-to-end implementations or technology rollouts, including planning, tracking progress, and delivering on schedule. Communication & Interpersonal Skills : Excellent written and verbal communication in English. You can confidently lead meetings with enterprise stakeholders, conduct training, and simplify technical concepts for non-technical audiences. Strong client relationship-building skills and a customer-centric attitude are a must. Problem-Solving : Analytical and solution-oriented mindset. Able to troubleshoot issues under pressure, think on your feet, and coordinate with technical teams to resolve challenges.