About the Job We’re looking for a Product Manager who will own the end-to-end lifecycle of our offerings—from ideation, user validation, prototyping, development, and launch—while building demos and POCs. You’ll partner with sales and customer-success to enable compelling product demos, conduct market research to define requirements and go-to-market strategies, and rigorously evaluate both new and existing product lines against competitive and technical benchmarks. Key Responsibilities: Product Lifecycle Management: Drive the complete product lifecycle from ideation, user vetting, and PRD creation, through prototyping, greenlighting, development, and market launch. Agentic AI Platform Expertise: Build demos and Proofs of Concept (POCs) for Agentic AI implementation within the platform, highlighting their unique capabilities and approaches. Sales & Customer Enablement: Empower sales and customer success teams to effectively demo and sell the product to clients. Market Research & Strategy: Identify product opportunities, conduct thorough market research, define product requirements, and develop comprehensive marketing, production, pricing, and launch strategies. Thought Leadership: Serve as an internal thought leader on Agentic Generative AI platforms and tools, continuously researching and informing stakeholders on new technology trends in this domain. User Acceptance Testing (UAT): Act as a hands-on UAT tester, representing user perspectives for building agents and workflows powered by enterprise knowledge sources. Agile & Scrum Management: Lead and facilitate scrum meetings, including weekly and daily standups, to ensure timely and high-quality delivery of features and product capabilities. Cross-Platform Product Strategy: Collaborate with other Product Managers to develop a cohesive cross-platform product strategy. Required Qualifications: Experience: 3-6 years in product management, with a preference for B2B SaaS, MarTech, or Conversational AI. AI/ML Experience: 2+ years working with AI/ML teams, including experience with NLP, NLU, or Generative AI applications. Problem-Solving: Strong problem-solving skills, capable of translating complex workflows into scalable, productized solutions. Analytical Acumen: An analytical mindset with the ability to extract actionable insights from data. Collaboration: Proven experience collaborating across design, engineering, and customer success teams in a fast-paced environment. Communication: Excellent written and verbal communication skills, with the ability to clearly convey product ideas through slides, visuals, and documentation.
About Commotion Commotion has created the future of commerce customer experience by unifying multiple touch points of the customer journey in our AI-driven platform. The value of the Commotion platform lies in a single point of commerce data that allows for a seamless delivery of all customer-facing experiences without the need to integrate multiple apps together. What We’re Looking For: Experience: 2-3 years of frontend development. 1+ years of hands-on experience with React.js, with a solid understanding of building modern web applications. Enterprise SaaS Exposure: Prior experience working on SaaS products, ideally in an enterprise context, will be highly beneficial. Ownership & Accountability: Someone who takes full ownership of their tasks, capable of driving projects end-to-end with minimal supervision. Startup Mindset: A candidate eager to work in a dynamic, fast-paced startup environment, where challenges and growth opportunities come hand-in-hand. Exciting Work Over Comfort: We are looking for someone who thrives on new challenges and is not afraid of longer working hours if it means avoiding mundane, repetitive tasks. What We Offer: At Commotion, we’re redefining the future of commerce customer experience by unifying all touchpoints into a single, AI-driven platform. Here’s what you can expect when joining our team: Innovative Work Environment: Be part of a forward-thinking company that’s shaping the next generation of commerce technology, where your work will contribute to impactful solutions that simplify and enhance customer experiences. Ownership & Growth: We provide the opportunity to take ownership of meaningful projects right from the start. You’ll play a crucial role in delivering features that seamlessly integrate across our platform, driving real value for customers. Collaborative Culture: Work alongside a passionate, talented team that thrives on problem-solving and innovation. Our culture is centered around collaboration, continuous learning, and pushing the boundaries of what’s possible. Dynamic Challenges: Say goodbye to mundane tasks. Embrace exciting, challenging work that will keep you engaged and constantly learning as we build solutions that eliminate the need for fragmented integrations. Startup Energy: Join us in a dynamic environment where your contributions will have a direct and immediate impact on the success of our platform and the experience we deliver to our customers.