Product Manager

About Commotion

Everyone’s chasing speed — but true conversation isn’t just fast, it’s human.

200–300 ms

500 ms

Commotion

~500 ms

AI Workers

digital teammate

The Role

Product Manager

You’ll work with Product owners on the product roadmap, lead customer implementations from discovery to go-live, and ensure every deployment showcases the full power of Commotion’s platform.

hybrid role combining product leadership and implementation ownership

What You’ll Own

1. Product Strategy & Discovery

• Own the process of identifying the most valuable AI Worker use cases across enterprise customers.
• Define the roadmap for multimodal AI — spanning reasoning, orchestration, latency, and integrations.
• Translate customer workflows and business needs into clear product requirements and success metrics.

2. Product Design & Delivery

• Drive feature development end-to-end — from concept to release.
• Write crisp PRDs, define priorities, and make trade-offs that balance innovation with reliability.
• Ensure platform modules — APIs, orchestration layers, and UX — ship with speed and polish.

3. Customer Implementation & Onboarding

• Lead all implementation phases for new enterprise clients — from initial requirement discovery to successful go-live.
• Own integration of Commotion’s platform into customer ecosystems (data pipelines, APIs, webhooks, voice routing, etc.).
• Configure, test, and optimize AI Workers to ensure smooth performance and measurable outcomes.
• Deliver onboarding sessions, enablement collateral, and adoption playbooks to embed long-term success.

4. Post-Launch Success & Continuous Improvement

• Monitor live performance, usage data, and latency benchmarks to improve platform reliability and conversational quality.
• Capture insights from customer deployments and convert them into product enhancements.
• Continuously refine implementation frameworks for faster, more scalable rollouts.
  

What We’re Looking For

Experience

• 2-5 years in product management, implementation consulting, or forward-deployed engineering within B2B SaaS or AI.
• Proven record of owning full-cycle product launches or enterprise implementations.
• Strong grasp of data flows, APIs, and integration architectures.

Technical Acumen

• Able to discuss design, infrastructure, and latency trade-offs fluently.
• Understanding of AI reasoning, prompt design, or real-time systems preferred.
• Bonus: experience with speech-to-speech or voice AI products.

Execution & Communication

• End-to-end owner who thrives on accountability — not coordination.
• Exceptional clarity in writing, planning, and cross-functional execution.
• Comfortable making decisions quickly, with evidence and conviction.

Mindset

• Resourceful and fast-moving — you figure things out.
• Thrive in ambiguity and build structure where none exists.
• Driven to make AI not just efficient, but emotionally intelligent.
  

Why This Role Matters

• Own the product experience that defines how humans and AI work together.
• Build and deliver AI Workers that can reason, respond, and feel human in real time.
• See your work move from idea to production — and into customer conversations — every week.