46856 Chat Jobs

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1.0 - 6.0 years

2 - 6 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Min. 1 year experience Upselling/ Retention experience preferred Required excellent communication skills Both Side Cabs 5 days working Rotational Shifts Salary - Upto 50k ctc + Upto 15k of Performance based incentives +Other incentives Loc: Gurgaon Required Candidate profile Grad/Undergrad both can apply.

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Greetings From *Ishmeet Consultant* Hiring for International Blended Process Of Chat & Email 5 days Working 2 Rotational Off 1 Side cab Us Rotational Shifts Salary Upto 4 LPA For More Info Call HR Harmeet @ 9582013131 Required Candidate profile Any Grad/Undergrad Fresher / Experience Can Apply Need Excellent Verbal & Written Skills In English. Perks and benefits Cab Allowance Incentives/Variables Night Allowance

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0.0 - 5.0 years

3 - 6 Lacs

noida, gurugram, delhi / ncr

Work from Office

Hiring for international chat process - Customer Support 5 Days working | 2 Days off Rotational shift Salary-Upto 42k For More Info call & Whatsapp HR Kabir-9899691914 Required Candidate profile Any Grad Fresher / or minimum 6 months expereince can apply. Perks and benefits Both Side Cabs + Good Variables.

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1.0 - 6.0 years

3 - 5 Lacs

kolkata

Work from Office

International Chat Process 5 Days Working || 2 Off's UK Shift's Both Side Cab Salary - 3.8 to 5 LPA Location - Kolkata Need Immediate Joiners For More Details Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Any Grad / UG with min 1 year International Chat Experience is required Must Have Good Chat Skills ( Live Chat or Web Chat ) with dual chat Exp Perks and benefits Both Side Cab Night Allowance Incentives

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1.0 - 2.0 years

0 - 0 Lacs

mumbai city

On-site

Job Title: Customer Service Executive US Retention (Chat/Voice) Job Location: Work From Office Joining Dates (DOJ): 05 January 2026 & 19 January 2026 Job Description: We are hiring Customer Service Executives for a leading US process in the Retention Chat & Voice segment. The role involves handling US customers, resolving queries, and retaining customers through effective communication. Experience Required: Minimum 1 year of experience in Customer Service (International/Domestic) Shift & Work Schedule: US Night Rotational Shifts 5 days working 2 days rotational week-offs Must be flexible with US shifts Salary & Benefits: Net Take Home: 23,300 per month Performance Variables (Pacman): 0 2,380...

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support FOR VOICE / NON VOICE / CHAT / BLENDED PROCESS Key Highlights: 1: Graduate Fresher 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, or chat. Salary Compensation - Upto Rs 3.00 - 4.75 LP...

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

Work from Office

WORK PLACE:-AHMEDABAD POSITION:- U.S CUSTOMER CARE EXECUTIVE (VOICE/NON-VOICE PROCESS) FLUENT ENGLISH REQUIRED SALARY:-20K-40K CTC+INCENTIVES+NIGHT ALLOWANCES 5 WORK DAYS READY TO WORK IN ROTATIONAL /NIGHT SHIFTS CONNECT/SEND YOUR CV @8200326423

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2.0 - 7.0 years

7 - 17 Lacs

mumbai

Work from Office

SUMMARY Greetings, We are hiring Freshers and experienced candidates for a multinational transportation company, Work From Office@Mumbai -Kurla West About The Client Our client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button. Job Description: You'll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others and are good at quickly and efficiently troubleshooting problems. And if you do...

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35.0 years

0 Lacs

bengaluru east, karnataka, india

Remote

Description Company Overview: When it comes to IT solution providers, there are many choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key pa...

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1.0 - 5.0 years

2 - 4 Lacs

kolkata

Work from Office

SUMMARY Job Opening: Senior Customer Support Representative (International Billing Voice) Location: Kolkata Salary: Up to 4 LPA Work Mode: Office (Both-side cab provided) Shift: Rotational Week Off: 2 rotational days Role Overview We are hiring for a Senior Customer Support Representative with mandatory experience in International Billing Voice Process . The role involves handling calls/chats from global clients, ensuring accurate billing support, and delivering a professional customer experience. NOTE: Freshers not eligible, Only Kolkata based candidates can apply. Key Responsibilities Handle international billing voice calls and chats across different time zones. Provide prompt, positive, ...

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1.0 years

0 Lacs

chandigarh

On-site

DESCRIPTION Amazon's IT Services support is the first point of contact for technical support requests. Our IT Support Technician spends their day fielding incoming support chats, calls and tickets on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer-focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities Provides comprehensive technical support to ...

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0 years

2 - 2 Lacs

chandigarh

On-site

Urgently Hiring – Chat Process Executive (International Chat) Be a part of our International Chat Support team in Chandigarh! We are seeking graduates with good English writing skills and the ability to handle customer queries efficiently while working in a dynamic global environment. Location: Chandigarh Salary: ₹22,000 – ₹23,000 per month Qualification: Graduate Shifts: Rotational night shifts Working Days: 5 days working Perks: Cab facility available (pick-up & drop) Job Responsibilities: Handling customer queries thorough chat Resolving issues of the customers blended process Call/WhatsApp: 79869 69965 Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Health insurance ...

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0 years

0 Lacs

chandigarh

On-site

Job Description Job Title: Administrator L1 City: Chandigarh State/Province: Chandigarh Posting Start Date: 1/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chang...

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0 years

4 - 6 Lacs

cochin

On-site

Job Description Job Title: Administrator L1 City: Cochin State/Province: Kerala Posting Start Date: 1/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing worl...

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3.0 years

2 - 8 Lacs

hyderābād

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a w...

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3.0 years

5 - 9 Lacs

hyderābād

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a w...

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1.0 years

3 - 6 Lacs

hyderābād

On-site

DESCRIPTION Overview: Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Amazon Centralized Timekeeping The vision o...

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1.0 years

0 Lacs

telangana

On-site

DESCRIPTION Amazon's IT Services support is the first point of contact for technical support requests. Our IT Support Technician spends their day fielding incoming support chats, calls and tickets on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer-focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities Provides comprehensive technical support to ...

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1.0 years

0 Lacs

telangana

On-site

DESCRIPTION Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities Provides comprehensive techn...

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0 years

2 - 6 Lacs

hyderābād

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start C aring. Connecting. Growing together. With every role in the company, each position has a requirement for building quality into every output. The Techno...

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1.0 - 3.0 years

4 - 8 Lacs

hyderābād

On-site

Job Description Job Title: Administrator L2 City: Hyderabad State/Province: Telangana Posting Start Date: 1/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changin...

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0 years

3 - 4 Lacs

delhi

Remote

Conduct online medical consultations through video/audio/chat platforms Assess patient symptoms, medical history, and clinical data remotely Diagnose and manage common acute and chronic conditions Prescribe medications in compliance with telemedicine and medical council guidelines Provide clear medical advice, lifestyle guidance, and follow-up instructions Maintain accurate and confidential electronic medical records Identify cases requiring in-person evaluation and refer appropriately Adhere to ethical standards, patient privacy laws, and telemedicine protocols Collaborate with care teams, specialists, and support staff as needed Excellent communication and patient counseling abilities Job ...

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0 years

1 - 2 Lacs

delhi

On-site

Job Description – E-commerce Operations We are looking for a proactive and detail-oriented team member to manage daily e-commerce operations and customer service for Zastraa. This role ensures smooth order fulfilment, accurate stock management, timely communication, and an excellent customer experience. Key Responsibilities: Order Fulfilment: Extract orders from all e-commerce platforms daily. Create POs and ensure same-day dispatch of products. Inventory & Stock Management: Update stock levels across all platforms daily. Mark out-of-stock items as “0” and adjust excessive inventory levels appropriately. Pricing & Discounts: Update product prices during discounts or sales (after discussion w...

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1.0 years

0 Lacs

delhi

On-site

DESCRIPTION Amazon's IT Services support is the first point of contact for technical support requests. Our IT Support Technician spends their day fielding incoming support chats, calls and tickets on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer-focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities Provides comprehensive technical support to ...

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0.0 - 2.0 years

1 - 3 Lacs

india

On-site

Job Title: Digital & Technical Operations Executive Location : 106 JASOLA POCKET-1, Jasola, Delhi, 110025 (On-site ) Company : Corporate Innovations Industry : Corporate Gifting & Uniform Manufacturing Website : www.corporateinnovations.in Salary : ₹15,000 – ₹25,000 per month (based on experience and skillset) About the Company Corporate Innovations is a fast-growing brand in the corporate gifting and uniform segment. We specialize in helping organizations enhance their brand recall with premium customized merchandise. Our clients include corporates, institutions, and event agencies across India. Role Overview We are looking for a proactive and technically sound individual to manage our soci...

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Exploring Chat Jobs in India

The chat job market in India is rapidly growing with the increasing demand for customer support services across various industries. Chat jobs offer flexibility, remote work opportunities, and a chance to engage with customers in real-time through chat platforms. If you are considering a career in chat jobs in India, here is a detailed guide to help you navigate through the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their booming tech industries and are actively hiring for chat roles in various companies.

Average Salary Range

The average salary range for chat professionals in India varies based on experience levels. Entry-level chat agents can expect to earn between INR 2-4 lakhs per annum, while experienced chat managers can earn upwards of INR 8-12 lakhs per annum.

Career Path

A career in chat jobs typically progresses from a Chat Support Executive to a Team Leader, followed by roles such as Chat Operations Manager or Chat Quality Analyst. With experience and expertise, professionals can advance to roles like Chat Operations Head or Customer Support Manager.

Related Skills

In addition to chat skills, professionals in this field are often expected to have skills such as customer service, problem-solving, multitasking, and proficiency in using chat platforms and CRM systems.

Interview Questions

  • What experience do you have with chat platforms? (basic)
  • How do you handle an angry or dissatisfied customer in a chat conversation? (medium)
  • Can you provide an example of a time when you had to multitask while managing multiple chat conversations simultaneously? (medium)
  • How do you ensure data security and confidentiality while handling chat interactions? (medium)
  • What strategies would you use to upsell or cross-sell products/services through chat? (advanced)
  • How do you stay updated with industry trends and best practices in chat support? (basic)
  • Describe a challenging chat scenario you faced and how you resolved it. (medium)
  • What metrics do you think are important to measure the success of a chat support team? (advanced)
  • How would you handle a technical issue raised by a customer in a chat conversation? (medium)
  • Can you explain the importance of tone and language in chat interactions? (basic)
  • How do you prioritize and manage your chat queue during peak hours? (medium)
  • What steps would you take to improve the efficiency of a chat support team? (advanced)
  • How do you ensure accuracy and quality in your chat responses? (medium)
  • Describe a time when you had to escalate a chat conversation to a senior team member. (medium)
  • What do you think are the key skills required to excel in a chat support role? (basic)
  • How do you handle confidential customer information shared during a chat conversation? (medium)
  • Can you provide an example of a successful chat interaction that led to a positive customer experience? (medium)
  • How do you handle long waiting times for customers in a chat queue? (medium)
  • What measures would you take to reduce response time in chat conversations? (advanced)
  • How do you adapt your communication style when interacting with customers from different cultural backgrounds in chat? (medium)
  • Describe a time when you had to de-escalate a tense situation in a chat conversation. (medium)
  • How do you ensure consistency in responses across multiple chat agents in a team? (advanced)
  • Can you explain the role of chat analytics in improving customer service? (advanced)
  • How do you handle technical issues or system errors during a chat conversation? (medium)

Closing Remark

As you prepare for chat job interviews in India, remember to showcase your communication skills, problem-solving abilities, and expertise in chat platforms. With the right skills and preparation, you can confidently apply for chat roles and excel in this dynamic and rewarding career field. Good luck!

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