9496 Chat Jobs

Roles and Responsibilities We are up with the requirement of Sr. Associate 1 year of mandate experience into international voice Share your cv to HR SOURAV - 8420958306 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 30 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SOURAV - 8420958306

*Graduate Candidates Required. *Freshers and Experienced both can apply. *Good Communication skills required. *6 Days working. *Salary up to 4 Lakhs *One side cab in Odd hours. *Only Immediate Joiners if interested pls call Pragati 73795 47131

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR ARPAN - 8420957662 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR ARPAN - 8420957662

Education: Bachelor’s or master’s in computer science, Software Engineering, or a related field (or equivalent practical experience). About the Role We’re creating an internal platform that turns data-heavy engineering workflows—currently spread across spreadsheets, PDFs, e-mail, and third-party portals—into streamlined, AI-assisted services. You’ll own large pieces of that build: bringing data in, automating analysis with domain–specific engines, integrating everyday business tools, and partnering with a data analyst to fine-tune custom language models. The work is hands-on and highly autonomous; you’ll design, code, deploy, and iterate features that remove manual effort for our engineering and project-management teams. What You’ll Do AI & LLM Workflows – prototype and deploy large-language-model services for document parsing, validation, and natural-language Q&A. Automation Services – build Python micro-services that convert unstructured project files into structured stores and trigger downstream calculation tools through their APIs. Enterprise Integrations – connect calendars, project-tracking portals, and document libraries via REST / Graph APIs and event streams. DevOps & Cloud – containerize workloads, write CI/CD pipelines, codify infrastructure (Terraform/CloudFormation) and keep runtime costs in check. Quality & Security – maintain tests, logging, RBAC, encryption, and safe-prompt patterns. Collaboration – document designs clearly, demo working proofs to stakeholders, and coach colleagues on AI-assisted development practices. You’ll Need 5+ years professional software-engineering experience, including 3+ years Python. Proven track record shipping AI / NLP / LLM solutions (OpenAI, Azure OpenAI, Hugging Face, or similar). Practical DevOps skills: Docker, Git, CI/CD pipelines, and at least one major cloud platform. Experience integrating external SDKs or vendor APIs (engineering, GIS, or document-management domains preferred). Strong written / verbal communication and the discipline to work independently from loosely defined requirements. Nice-to-Have Exposure to engineering or construction data (drawings, 3-D models, load calculations, etc.). Modern front-end skills (React / TypeScript) for dashboard or viewer components. Familiarity with Power Automate, Graph API, or comparable workflow tools. How We Work Autonomy + Ownership – plan your own sprints, defend technical trade-offs, own deliverables end-to-end. AI-Augmented Development – we encourage daily use of coding copilots and chat-based problem solving for speed and clarity. If you enjoy blending practical software engineering with cutting-edge AI tooling to eliminate repetitive work, we’d like to meet you. Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹90,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 30/06/2025

key Responsibilities : Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Identify and resolve customer issues efficiently while maintaining a positive relationship. Maintain a deep understanding of company products or services to provide accurate assistance. Document all customer interactions in the CRM system. Escalate unresolved issues to appropriate internal teams when necessary. Follow up with customers to ensure issues are resolved and satisfaction is achieved. Meet or exceed individual and team performance metrics (e.g., response time, customer satisfaction scores). Provide feedback to the management team to help improve processes and customer experience. Job Type: Full-time Pay: ₹9,593.60 - ₹14,000.00 per month Schedule: Day shift Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person Speak with the employer +91 8714675013

Role : Service Desk Engineer (24x7 Support) Location : Bengaluru, Karnataka Work Mode : 24x7 rotational shifts (5-day work week) Experience : Minimum 4 years Education : Full-time graduation required Must-Have Skills Hardware and software troubleshooting (desktops, laptops, printers, etc.) Application support Incident and service request management Access management Problem management (root cause analysis) Networking fundamentals Ticketing tools experience Strong communication skills Customer-centric mindset Good to Have Familiarity with ITIL practices Exposure to chat/email/phone-based support environments Experience in fast-paced or global support teams Key Responsibilities Provide 24x7 technical support to customers (phone, email, chat) Troubleshoot and resolve hardware/software issues Log and document all support activities in ticketing system Escalate unresolved issues appropriately Maintain high standards of service and customer satisfaction Why Lenovo? We’re building a world-class support experience. Join us to be part of a dynamic team with growth opportunities and ongoing technical training. Show more Show less

Step into a role where your voice builds brands and your ideas create growth. Join with the leading SEO, MyDestiGo today! Join with the MyDestiGo Team – We’re Hiring: Business Associate/Executive & Telecaller! Are you a confident communicator with a passion for marketing and customer interaction? MyDestiGo.com, a fast-growing business listing and travel platform, is looking for a dynamic and multi-skilled professional to take on a dual role as Business Associate/Executive & Telecaller. If you enjoy building relationships, presenting services, and helping customers in multiple languages — we want you on our team! About the Role: We are hiring a versatile and energetic team player with excellent communication, presentation, and customer support skills. The ideal candidate will manage outbound marketing calls, engage with clients, follow up on leads, and assist in promoting our platform's services across various sectors including travel, business, and professional services. Location: Kottayam Employment Type: Full-time Experience: 0–2 years (Freshers with strong communication skills are encouraged to apply) Key Responsibilities: Make outbound calls to potential customers to promote MyDestiGo.com listings and services Respond to customer inquiries via phone, email, and chat in a courteous and professional manner Explain our platform features clearly and guide clients through the onboarding process Conduct follow-up calls and maintain a strong customer relationship pipeline Assist with basic marketing campaigns, data entry, and lead generation Communicate in multiple languages to cater to a diverse customer base Maintain accurate records of calls, leads, and customer feedback Key Skills Required: Strong verbal and written communication Excellent telephone etiquette and people skills Confidence in presentation and persuasive speaking Ability to speak in multiple languages (English, Hindi, Malayalam, Tamil, etc.) Basic knowledge of marketing, CRM tools, and social media is a plus Positive attitude, self-motivated, and result-oriented Qualifications: Bachelor's degree in Marketing, Business, Communication, or related field preferred Prior experience in tele calling, customer support, or marketing will be an added advantage Apply Now: hrdestigo@gmail.com Website: www.mydestigo.com Job Type: Full-time Work Location: In person

As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, problem-solving abilities, and a dedication to delivering high-quality service. Responsibilities: -Respond promptly and professionally to customer inquiries via phone, email, chat, or social media platforms. -Provide accurate information regarding products, services, policies, and procedures to customers. -Assist customers with troubleshooting technical issues and guide them through problem-solving steps. -Handle and resolve customer complaints or concerns in a courteous and timely manner. -Escalate complex issues to appropriate departments or supervisors for further assistance and resolution. -Keep detailed records of customer interactions, transactions, inquiries, and complaints. -Follow up with customers to ensure their issues are resolved to their satisfaction. -Collaborate with other team members to improve processes and enhance the overall customer experience. -Stay updated on product features, updates, and industry trends to better assist customers. -Meet or exceed performance goals related to customer satisfaction, response times, and resolution rates. Requirements: -Bachelor's degree in business administration, communications, or related field preferred. - Minimum 2 years experience required. -Proven experience in customer service or support roles, preferably in a fast-paced environment. -Excellent communication skills, both verbal and written, with a strong command of the English language. -Ability to remain calm and professional in challenging situations and effectively manage customer emotions. -Strong problem-solving skills and the ability to think creatively to resolve issues. -Proficiency in using customer service software, CRM systems, and other relevant tools. -Flexibility to work in shifts, including evenings, weekends, and holidays, as needed. -Demonstrated ability to work independently as well as collaboratively within a team. -Attention to detail and accuracy in documenting customer interactions and resolutions. -Empathy and a genuine desire to help customers resolve their issues and improve their experience with our company. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Telecalling: 3 years (Preferred) Work Location: In person Speak with the employer +91 7994437290

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SHREERUPA - 8981509748 Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Cloud Network Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏

We are looking for enthusiastic and customer-focused individuals to join our Customer Support team in Hyderabad. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with queries, resolving issues, and ensuring a smooth customer experience. Key Responsibilities: Respond to customer queries via phone, email, or chat in a professional and timely manner. Resolve customer complaints and provide appropriate solutions and alternatives. Maintain a high level of product knowledge to assist customers accurately. Document customer interactions and escalate complex issues to higher support levels when required. Meet individual and team performance targets (e.g., response time, resolution rate, customer satisfaction). Ensure customer satisfaction and provide professional support. Required Skills: Excellent communication skills in English (verbal and written). Strong problem-solving skills and a customer-centric attitude. Ability to handle customer interactions with patience and empathy. Basic computer knowledge and ability to navigate systems and tools. Eligibility: Education: Any Graduate (Freshers welcome). Experience: 0 to 6 months in customer support, call center, or related roles. Location: Candidates must be currently residing in or willing to relocate to Hyderabad. Job Type: Full-time Pay: ₹12,617.66 - ₹33,615.42 per month Schedule: Day shift Morning shift Work Location: In person

AI Specialist / Machine Learning Engineer Location: On-site (hyderabad) Department: Data Science & AI Innovation Experience Level: Mid–Senior Reports To: Director of AI / CTO Employment Type: Full-time Job Summary We are seeking a skilled and forward-thinking AI Specialist to join our advanced technology team. In this role, you will lead the design, development, and deployment of cutting-edge AI/ML solutions, including large language models (LLMs), multimodal systems, and generative AI. You will collaborate with cross-functional teams to develop intelligent systems, automate complex workflows, and unlock insights from data at scale. Key Responsibilities Design and implement machine learning models for natural language processing (NLP), computer vision, predictive analytics, and generative AI. Fine-tune and deploy LLMs using frameworks such as Hugging Face Transformers, OpenAI APIs, and Anthropic Claude. Develop Retrieval-Augmented Generation (RAG) pipelines using tools like LangChain, LlamaIndex, and vector databases (e.g., Pinecone, Weaviate, Qdrant). Productionize ML workflows using MLflow, TensorFlow Extended (TFX), or AWS SageMaker Pipelines. Integrate generative AI with business applications, including Copilot-style features, chat interfaces, and workflow automation. Collaborate with data scientists, software engineers, and product managers to build and scale AI-powered products. Monitor, evaluate, and optimize model performance, focusing on fairness, explainability (e.g., SHAP, LIME), and data/model drift. Stay informed on cutting-edge AI research (e.g., NeurIPS, ICLR, arXiv) and evaluate its applicability to business challenges. Tools & Technologies Languages & Frameworks Python, PyTorch, TensorFlow, JAX FastAPI, LangChain, LlamaIndex ML & AI Platforms OpenAI (GPT-4/4o), Anthropic Claude, Mistral, Cohere Hugging Face Hub & Transformers Google Vertex AI, AWS SageMaker, Azure ML Data & Deployment MLflow, DVC, Apache Airflow, Ray Docker, Kubernetes, RESTful APIs, GraphQL Snowflake, BigQuery, Delta Lake Vector Databases & RAG Tools Pinecone, Weaviate, Qdrant, FAISS ChromaDB, Milvus Generative & Multimodal AI DALL·E, Sora, Midjourney, Runway Whisper, CLIP, SAM (Segment Anything Model) Qualifications Bachelor’s or Master’s in Computer Science, AI, Data Science, or related discipline 3–7 years of experience in machine learning or applied AI Hands-on experience deploying ML models to production environments Familiarity with LLM prompt engineering and fine-tuning Strong analytical thinking, problem-solving ability, and communication skills Preferred Qualifications Contributions to open-source AI projects or academic publications Experience with multi-agent frameworks (e.g., AutoGPT, OpenDevin) Knowledge of synthetic data generation and augmentation techniques Job Type: Permanent Pay: ₹734,802.74 - ₹1,663,085.14 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Kubernetes. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Windows Server Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

· To address and manage customer queries · Responsible for achieving registration and collection target. · Timely customer query resolution, monitoring collections and active follow-ups. · Contributing to productivity of customer care team by maintaining completeness and comprehensiveness of data and documentation. · To ensure prompt responsiveness on sales enquires (viz. chat process) so as to maximize sales conversions · Achieve monthly collection targets and update payment collection status. · Keep tally of entries of daily receipt · Maintaining Reports and MIS Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Psychologist Intern – Remote Night Shift Company: Solh Wellness Location: Work From Home (with occasional in-office meets for Delhi NCR candidates) Schedule: Rotational Night Shifts (Between 8:00 PM – 8:00 AM, 6 days/week – Weekends are working) About Solh Wellness At Solh, we don’t just provide mental health support – we’re redefining it. As a leading digital mental wellness platform, we believe mental well-being should be accessible, stigma-free, and tech-enabled. From therapy to community-driven support, we offer everything under one umbrella, powered by a team of psychologists, tech enthusiasts, and mental health warriors. If you're passionate about making a real difference while working on cutting-edge AI-driven mental health solutions, welcome aboard! Role Overview We’re looking for smart, empathetic, and driven Psychology Interns for our night shift user support and research team. This is more than just a support role. It's a frontline mental health opportunity — supporting individuals in crisis, stress, or depressive states, while also diving deep into research, psychology-based content creation, and exploring the intersection of AI and mental wellness. If you have a knack for connecting with people, a curious mind for psychological theories, andthe passion to innovate mental health care — this internship is your platform. Key Responsibilities 1. User Support Be the first line of emotional support for users on chat, especially during high-stress, depressive, or crisis moments. Provide non-judgmental, empathetic communication that ensures safety and trust. Triage and escalate complex or high-risk cases to senior psychologists. Guide users toward relevant tools, resources, and self-help options available on the Solh platform. Maintain detailed and accurate user documentation as per internal protocols. 2. Research & Projects Work closely with in-house psychologists to assist in research, data analysis, and literature reviews across emerging psychological themes. Support development and testing of new mental wellness frameworks, courses, and interventions. Explore ways to integrate AI tools in mental health research and user experience. 3. Content & Learning Resource Creation Collaborate with the content and psychology teams to create insightful, evidence-based content – blogs, infographics, courses, and digital resources. Ensure psychological depth while maintaining user-friendliness in all resources. Desired Profile Must-Have: Master’s (ongoing or completed) in Psychology or Counseling Psychology. Experience (academic, volunteer, or professional) in handling distressed individuals or crisis interventions. Excellent written communication with a calm, compassionate tone. Strong sense of responsibility and emotional resilience. A team player with high learning agility and curiosity for applied psychology. Comfortable with digital platforms, AI tools, and remote working. Stable internet connection and a distraction-free work setup. Willingness to work night shifts on a rotational basis (8 PM – 8 AM), six days a week (weekend working, weekday off). Good-to-Have: Based in Delhi NCR (occasional in-person meetings/workshops). Experience in tele-counseling, helpline support, or similar environments. Exposure to mental health apps, AI-based tools, or research software. Understanding of ethical and confidentiality standards in digital mental health. Internship Details : Minimum Duration: 6 Months (extendable based on performance). Stipend: Based on availability and contribution (discussed post-interview) Work Mode: Remote (with possible in-person workshops for NCR candidates) Perks: Certificate on completion. Mentorship from leading psychologists and mental health innovators. Exposure to real-world cases and applied research. Path to a full-time role for high-performing candidates. Job Types: Full-time, Permanent, Internship Contract length: 3-6 months Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: Night shift Work Location: Remote

About the company - Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore & Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. We are backed by global VCs, Shark Tank India and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us. About the role - ● Execution and measurement of customer support across all channels, including update tracking, analysis, and evaluation. ● Diligently address and resolve customer inquiries and issues via e-mails and calls. ● Ensuring that their needs are met with the highest level of efficiency and attentiveness. ● Engage in both inbound and outbound communication. ● Resolve the real-time queries of esteemed customers, foster customer retention, and provide service-related information as needed. ● Ensure all the customer queries/issues are being resolved on priority with clarity and promptness. Qualifications and Skills - ● Willingness to work in a friendly, energetic and fast-paced environment ● Must be proficient with Hindi, English & speaking another language will be an added advantage. ● Preferred to have a minimum of 1 year of work experience as a CX executive. ● Should have managed- Emails/Calls/Chat/Social Media queries. ● Ability to multitask, and must have excellent communication skills. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Fixed shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 20/06/2025

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏

About BookMyTourNow: BookMyTourNow is a dynamic and rapidly growing travel agency dedicated to crafting personalized and unforgettable travel experiences. We are passionate about travel and committed to providing exceptional customer service. We foster a collaborative and innovative work environment where employees are empowered to thrive. We leverage cutting-edge technology to ensure seamless and memorable travel experiences for our clients. About the Role: As a Fresher Travel Consultant at BookMyTourNow, you will play a key role in assisting clients with their travel arrangements. This involves directly engaging with interested customers, understanding their travel needs, crafting personalized itineraries, providing quotes, and ultimately converting leads into sales. You will gain valuable experience in a fast-paced and dynamic environment, learning the intricacies of the travel industry and developing essential customer service skills. This position offers an excellent opportunity for individuals passionate about travel and eager to launch their career in the tourism sector. Responsibilities:· Customer Interaction: o Respond to customer inquiries via phone, email, and chat, providing accurate and timely information. o Understand customer needs and preferences to recommend suitable travel packages and destinations. o Build rapport with customers and provide exceptional customer service. · Travel Planning: o Research and book flights, accommodations, transportation, and other travel-related services. o Create customized travel itineraries based on customer requirements. o Provide customers with detailed information about destinations, travel advisories, and visa requirements. o Ensure all bookings are accurate and confirmed. · Sales and Promotion: o Promote travel packages and special offers to customers. o Achieve sales targets and contribute to team goals. · Administrative Tasks: o Maintain accurate records of customer interactions and bookings. o Process payments and issue invoices. o Stay up-to-date on travel industry trends and regulations. · Learning and Development: o Participate in training programs and workshops to enhance product knowledge and skills. o Learn to use travel booking systems and other relevant software. o Stay informed about new destinations, travel products, and industry best practices. Qualifications: · Passion for travel and customer service. · Excellent communication and interpersonal skills. · Strong organizational and time-management skills. · Ability to work independently and as part of a team. · Proficiency in basic computer skills (Microsoft Office Suite). · Willingness to learn and adapt to new technologies and processes. · A diploma or degree in Tourism/Travel & Tourism or any related field is a plus but not mandatory. Benefits: · You will receive a competitive salary. · You will gain valuable knowledge of the travel industry. · You will be eligible for sales incentives and bonuses. · Significant opportunities for professional growth exist within the organization. Job Types: Full-time, Permanent Schedule: Rotational shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: BMC Helix ITSM. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The Role As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,000,000.00 per year Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Job Title: Ayurveda Medical Officer- (Only Male Candidates) Company: Deep Ayurveda Healthcare Pvt. Ltd. Location: Mohali, Punjab Job Type: Full-time, Permanent Contact us@ 7087038074, 7087038073 Key Responsibilties: Consultations: Conduct online consultations via video calls, chat, and calls. Perform OPD consultations at the clinic, diagnosing and treating patients according to Ayurvedic principles. Panchakarma Therapies: Administer and supervise Panchakarma treatments like Vamana (vomiting therapy), Virechana (purgation), Nasya (nasal therapy), and Basti (enema therapy). Treatment Planning: Develop personalized treatment plans for patients based on Ayurvedic principles and practices. Patient Education: Educate patients about Ayurveda, health and wellness, and preventive healthcare practices. Documentation: Maintain detailed and accurate medical records of patient consultations, treatments, and progress. Collaboration: Work in collaboration with other healthcare professionals, including allopathic doctors, for patients requiring combined medical care Qualifications: Bachelor of Ayurvedic Medicine and Surgery (BAMS) degree from a recognized institution. Valid registration with the relevant Ayurvedic medical council. Proven experience in Ayurvedic consultation and treatment. Strong knowledge of Ayurvedic products and their applications. Excellent communication and interpersonal skills. Ability to conduct online consultations using various digital platforms. Experience in product training and team coordination is an advantage. Good Knowledge of MS Excel Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Physician: 2 years (Required) total work: 2 years (Required) Work Location: In person Expected Start Date: 23/06/2025

Job Summary: We are looking for a Business Development Executive (Online Bidder) for ourorganization, who have passion for business who will be responsible to develop thegrowth opportunities in existing and new IT Markets. Required Skills: 1. Must have experience in Online bidding. 2. Must be familiar with Online portals like Upwork 3. Experience in proposal writing. 4. Confident enough to do international Client Communication using emails,chat, audio and video call, Skype call 5. Excellent expertise in Sales for the projects as IT Services, Web and softwareServices, Website designing, PHP Development, iPhone and Android mobileapplication etc. to clients. 6. Good working experience in effort estimation, client follow up, proposalwriting. 7. Excellent communication/presentation skills and ability to build relationships 8. Analytical and time-management skills 9. Up selling and cross selling skills 10. A flexible work schedules Roles & Responsibilities: 1. To identify profitable business opportunities based on the analysis ofpotential profit margins, timescales, and competition 2. The candidate is responsible for generating business from online BiddingPortals like Upwork. 3. Responsible for bidding on Web Development, designing, mobile appdevelopment, SEO, and online branding projects. 4. To develop and maintain a lead generation plan. 5. Will be responsible for generate new leads and contribute to revenuegeneration. 6. Creating and maintaining a list/database of prospect clients, maintaining adatabase of prospective client information. 7. Responsible for costing, negotiations, follow up & requirement gathering. 8. To identify and report on market trends, competitor activity, customerdemand, buying process developments and other relevant market intelligence Additional Skills: Must have strong communication and IT fluency Creative talents and the ability to solve tough problems In-depth knowledge of the industry and its current events The ability to handle pressure and meet deadlines Must have good interpersonal skills. Interested candidate share your cv at mandeep.singh@matrixmarketers.com Contact us at 9878011368 Job Type: Full-time Pay: ₹25,000.00 - ₹500,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Experience: total work: 2 years (Preferred) Work Location: In person