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AI Engineer
Uplers

4.0 years

25 - 50 Lacs

Jaipur, Rajasthan, India

Remote

Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...

Posted 4 days ago

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AI Engineer
Uplers

4.0 years

25 - 50 Lacs

Greater lucknow area

Remote

Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...

Posted 4 days ago

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AI Engineer
Uplers

4.0 years

25 - 50 Lacs

Kanpur, Uttar pradesh, India

Remote

Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...

Posted 4 days ago

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AI Engineer
Uplers

4.0 years

25 - 50 Lacs

Nashik, Maharashtra, India

Remote

Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...

Posted 4 days ago

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AI Engineer
Uplers

4.0 years

25 - 50 Lacs

Sadar, Uttar pradesh, India

Remote

Experience : 4.00 + years Salary : INR 2500000-5000000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: A Series A funded California based Software Development Company) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: BI style data models, Snowflake or SQL warehouses, Agentic AI, CrewAI or ADK, LangChain, LangGraph, MongoDB and SQL, NLQ, AWS, Python A Series A funded California based Software ...

Posted 4 days ago

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International BPO : Chat Support : 3.7 LPA : Grad : 5 Days Work : Call
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

New delhi, Gurugram, Delhi / ncr

Work from Office

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Posted 5 days ago

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

Posted 5 days ago

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Sr Associate : International Voice : Customer Support : 3.6 LPA
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

Posted 5 days ago

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Chat Support Executive || Walking Drive || Navi Mumbai -Airoli
Sutherland

0.0 - 5.0 years

2 - 3 Lacs

Navi mumbai

Work from Office

Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...

Posted 6 days ago

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Email Support Executive
Teleperformance (TP)

1.0 years

2 - 4 Lacs

Chennai

Work from Office

Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...

Posted 6 days ago

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Customer Support Executive
Career Guideline

0.0 - 5.0 years

2 - 3 Lacs

Navi mumbai

Work from Office

Process: Customer service Shift 7am to 12am (any 9hr shift) 2 rotational off Quality: Excellent communication location: Vashi Salary: O to 1 year - 17k 2 to 3 year upto 27k in hand salary Qualification : Graduate fresher or experience

Posted 6 days ago

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MEGA Walkin Drive - Email/Chat Process
EXL

1.0 - 6.0 years

3 - 4 Lacs

Pimpri-chinchwad, Pune

Work from Office

Hiring for Email/Chat Process :- Any graduate Minimum 1year of any experience Should have excellent English communication Candidate should have excellent English written skill Work from office Rotational shifts and Rotational week offs Incentives as per performance Both sides cab facility Interested candidates can walkin to the office for the interview.

Posted 1 week ago

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Lifecycle Automation Specialist
Uplers

3.0 years

Nashik, Maharashtra, India

Remote

Experience : 3.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+11:00) Australia/Sydney (AEDT) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: Communication, Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Compare Club is Looking for: Position Summary Compare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist , you will pla...

Posted 1 week ago

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Lifecycle Automation Specialist
Uplers

3.0 years

Sadar, Uttar pradesh, India

Remote

Experience : 3.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+11:00) Australia/Sydney (AEDT) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Compare Club) What do you need for this opportunity? Must have skills required: Communication, Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Compare Club is Looking for: Position Summary Compare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist , you will pla...

Posted 1 week ago

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Email Support Executive
Teleperformance

0.0 - 31.0 years

3 - 4 Lacs

Ambattur, chennai region

On-site

!!Greetings from Teleperformance!! Job Title: Customer Support Executive Job Description: We are looking for a Customer Support Executive with Good English communication skills and experience in email support or Chat support exp (International process) - ready to work with (Non-Voice Process) and Experience (Minimum 6 Months - 1 year) are eligible. Salary: 2 LPA - 4 LPA Work Time: Any 9 hrs of rotational day & night shift (24*7) Work Days: Any 5 days of work / 2 day rotational week off Location: Ambattur, AMBIT IT Park Eligibility: Graduation (Experience Min 6 Mths - 1 Yr) Employment type: Full - Time Candidates can come for Direct Walkin Interview to Location: Location: Ambattur, AMBIT IT P...

Posted 1 week ago

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Customer Service-Process Associate
Genpact

0.0 - 2.0 years

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Posted 1 week ago

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Full Stack Engineer - Remote
Uplers

3.0 years

14 - 15 Lacs

Nashik, Maharashtra, India

Remote

Experience : 3.00 + years Salary : INR 118518-133333 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Lyzr) What do you need for this opportunity? Must have skills required: AI chatbot, PGVector, Use Cases, Vector databases, DevOps, FastAPI, GenAI, LLM, Mongo DB, Postgre SQL, Python, TypeScript Lyzr is Looking for: We are looking for a highly skilled Full Stack Engineer with strong backend expertise and solid frontend capabilities . The ideal candidate enjoys owning features end...

Posted 1 week ago

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Full Stack Engineer - Remote
Uplers

3.0 years

14 - 15 Lacs

Sadar, Uttar pradesh, India

Remote

Experience : 3.00 + years Salary : INR 118518-133333 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Lyzr) What do you need for this opportunity? Must have skills required: AI chatbot, PGVector, Use Cases, Vector databases, DevOps, FastAPI, GenAI, LLM, Mongo DB, Postgre SQL, Python, TypeScript Lyzr is Looking for: We are looking for a highly skilled Full Stack Engineer with strong backend expertise and solid frontend capabilities . The ideal candidate enjoys owning features end...

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Full Stack Engineer - Remote
Uplers

3.0 years

14 - 15 Lacs

Kanpur, Uttar pradesh, India

Remote

Experience : 3.00 + years Salary : INR 118518-133333 / month (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 6 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Lyzr) What do you need for this opportunity? Must have skills required: AI chatbot, PGVector, Use Cases, Vector databases, DevOps, FastAPI, GenAI, LLM, Mongo DB, Postgre SQL, Python, TypeScript Lyzr is Looking for: We are looking for a highly skilled Full Stack Engineer with strong backend expertise and solid frontend capabilities . The ideal candidate enjoys owning features end...

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Dairy - Technical Sales Lead - West
Cargill

2.0 years

Kolhapur, Maharashtra, India

On-site

Job Purpose and Impact The Dairy - Technical Sales Lead - West based at Kolhapur will be aligned to Cargill’s Feed Nutrition business in India. In this role you will assist commercial team members with technical solutions and support interactions with clients and prospective customers, to help them understand how the company can provide solutions for them and improve profitability. In this role, you will assist to ensure new technologies and tools are utilized to provide competitive customer focused solutions. Key Accountabilities Assist more commercial team members to establish and cultivate effective partnerships with customers to maintain existing business and gain new ones. Manage produc...

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ADMINISTRATOR L1(CONTRACT)
Wipro

0.0 years

Chennai, tamil nadu

On-site

Job Description Job Title: ADMINISTRATOR L1(CONTRACT) City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ev...

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AI Technical Specialist
TriEdge Solutions

0.0 years

Delhi g.p.o., delhi, delhi

On-site

Position : AI Technical Specialist Location : Delhi We are looking for an AI Technical Specialist who can use AI tools to improve work efficiency, content creation, and business processes. The candidate should be comfortable using AI platforms like Chat GPT, AI browsers, design tools, and automation tools. Required Skills:Key Responsibilities:Preferred Qualifications: Good knowledge of computer fundamentals (hardware, software, networking, databases, etc.) Understanding of AI concepts like Machine Learning, Deep Learning, Neural Networks, etc. Familiarity with programming languages like Python (preferred), Java, or R. Basic knowledge of data structures and algorithms. Awareness of new techno...

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BPO : Inbound Voice Process : 4.2 LPA : Grads and UG : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

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AR Callers - Access Healthcare
Access Healthcare

1.0 - 4.0 years

2 - 5 Lacs

Chennai

Work from Office

Hi All, Soumya HR from Access healthcare We have openings for International voice process It will be at US shift Timings - 7PM to 4 AM Interview Mode - Virtual Transportation: 2-way cab will be provided Intrested ones please share me jd to my wts app - 6361028508 Soumya K JD attached below The ideal candidates should have prior experience of 6 months and above in International Call Centre operations, preferably (not mandatory) in chart scheduling (Retrieval of Medical Records / Chart Retrieval) or payer-related workflows like Voice process. Strong leadership and communication skills are essential, especially for managing cross-functional teams and ensuring timely deliverables. Were looking f...

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Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

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Exploring Chat Jobs in India

The chat job market in India is rapidly growing with the increasing demand for customer support services across various industries. Chat jobs offer flexibility, remote work opportunities, and a chance to engage with customers in real-time through chat platforms. If you are considering a career in chat jobs in India, here is a detailed guide to help you navigate through the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their booming tech industries and are actively hiring for chat roles in various companies.

Average Salary Range

The average salary range for chat professionals in India varies based on experience levels. Entry-level chat agents can expect to earn between INR 2-4 lakhs per annum, while experienced chat managers can earn upwards of INR 8-12 lakhs per annum.

Career Path

A career in chat jobs typically progresses from a Chat Support Executive to a Team Leader, followed by roles such as Chat Operations Manager or Chat Quality Analyst. With experience and expertise, professionals can advance to roles like Chat Operations Head or Customer Support Manager.

Related Skills

In addition to chat skills, professionals in this field are often expected to have skills such as customer service, problem-solving, multitasking, and proficiency in using chat platforms and CRM systems.

Interview Questions

  • What experience do you have with chat platforms? (basic)
  • How do you handle an angry or dissatisfied customer in a chat conversation? (medium)
  • Can you provide an example of a time when you had to multitask while managing multiple chat conversations simultaneously? (medium)
  • How do you ensure data security and confidentiality while handling chat interactions? (medium)
  • What strategies would you use to upsell or cross-sell products/services through chat? (advanced)
  • How do you stay updated with industry trends and best practices in chat support? (basic)
  • Describe a challenging chat scenario you faced and how you resolved it. (medium)
  • What metrics do you think are important to measure the success of a chat support team? (advanced)
  • How would you handle a technical issue raised by a customer in a chat conversation? (medium)
  • Can you explain the importance of tone and language in chat interactions? (basic)
  • How do you prioritize and manage your chat queue during peak hours? (medium)
  • What steps would you take to improve the efficiency of a chat support team? (advanced)
  • How do you ensure accuracy and quality in your chat responses? (medium)
  • Describe a time when you had to escalate a chat conversation to a senior team member. (medium)
  • What do you think are the key skills required to excel in a chat support role? (basic)
  • How do you handle confidential customer information shared during a chat conversation? (medium)
  • Can you provide an example of a successful chat interaction that led to a positive customer experience? (medium)
  • How do you handle long waiting times for customers in a chat queue? (medium)
  • What measures would you take to reduce response time in chat conversations? (advanced)
  • How do you adapt your communication style when interacting with customers from different cultural backgrounds in chat? (medium)
  • Describe a time when you had to de-escalate a tense situation in a chat conversation. (medium)
  • How do you ensure consistency in responses across multiple chat agents in a team? (advanced)
  • Can you explain the role of chat analytics in improving customer service? (advanced)
  • How do you handle technical issues or system errors during a chat conversation? (medium)

Closing Remark

As you prepare for chat job interviews in India, remember to showcase your communication skills, problem-solving abilities, and expertise in chat platforms. With the right skills and preparation, you can confidently apply for chat roles and excel in this dynamic and rewarding career field. Good luck!

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