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3.0 - 6.0 years

0 Lacs

Gurgaon

On-site

Senior Executive EXL/SE/1422031 Travel & LeisureGurgaon Posted On 15 Jul 2025 End Date 29 Aug 2025 Required Experience 3 - 6 Years Basic Section Number Of Positions 3 Band A2 Band Name Senior Executive Cost Code 5218651 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 450000.0000 - 750000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Travel & Leisure LOB Back Office SBU Operations Country India City Gurgaon Center IN Gurgaon C61 Skills Skill GDS SYSTEMS TRAVEL AND HOSPITALITY DOMAIN KNOWLEDGE ON IATA STANDARDS. Minimum Qualification GRADUATE Certification No data available Job Description English speaking Travel expert with prior experience in handling Travel queries over call, mail/ chat. Good knowledge of Airlines Fares/Hotel & Car bookings and working experience on GDS handling all types of travel related queries including Ticket Issuance/Re-issue/Refunds/EMDs. Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment. Required to work on all Indian holidays as the process requires to follow servicing market holidays. Workflow Workflow Type Back Office

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1.0 years

1 - 3 Lacs

Yamunānagar

On-site

Process: ( Customer Review Process) non voice Shift: Day Shift (9am to 7pm) Lunch Break -2pm to 3pm -1 hour 2nd & 4th Saturday off with all sunday. Job location: Yamunanagar (Haryana) Salary: Depend upon the experience and interview Qual : Graduate in any stream Mature sensible and married /unmarried both prefer, who can handle the work efficiently and okay with timgs and salary budget. who have very good command on english written. who can handle customer query easily and smoothly by email or chat . who can handle customer query Customer Support experience should be preferrable. 100% work from office . Should have good typing speed good Writing skill Job Type: Full-time Pay: ₹15000.00 - ₹20,000.00 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Location: Yamunanagar, Haryana (Preferred) Job Type: Full-time Pay: ₹10,511.99 - ₹30,499.32 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Location: Yamunanagar, Haryana (Preferred) Work Location: In person

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1.0 years

2 - 3 Lacs

India

On-site

Immediate Joiner Janakpuri West- New Delhi Salary Upto 30K+Unlimited Incentive Roles & Responsibilities: Calling & Follow-Up: Engage with potential students and parents to communicate about ease to learn’s exam prep course • Sales cycle Management: Manage the entire sales closing lifecycle for assigned leads, including: • Interest Creation: Generate interest • Product Demonstration: Effectively demonstrate the benefits and features of ease-to-learn offerings. • Sales Closing: Convert leads into customers by closing sales. • Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale • Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes. • Record Maintenance: Keep detailed records of all interactions and communications with leads and customers. Mandatory Skills: • Work Experience : A minimum one year of telesales experience is required. Having expertise in EdTech for K-12 education would be an added advantage. • Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes. • Goal Orientation: Strong drive to achieve and exceed sales targets. • Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs. • Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for ease to learn offerings. • Self-motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment. • High Integrity: Demonstrated honesty and strong ethical principles in all dealings Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid time off Schedule: Day shift Supplemental Pay: Commission pay Ability to commute/relocate: Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Experience: Direct sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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0 years

2 - 3 Lacs

Delhi

On-site

Responding or resolving customer queries over calls/ chat Call on provided data and pitch our product or services Responding to customer queries in timely manner Maintain a good relationship with the customers Call/ WhatsApp HR Rajeshwari 87918 81514 Required Candidate profile Excellent command over English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply Experience in CS Banking & Sales( insurance) will be preferred. Perks and benefits Unlimited Incentives Health Insurance Bonus Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹29,000.00 per month Benefits: Health insurance Paid sick time Paid time off Language: English (Required) Work Location: In person

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1.0 years

0 Lacs

Delhi

On-site

About RidenRoll: RidenRoll is a fast-growing transportation support platform designed to empower solo drivers and fleet companies across the U.S. We offer technology, backend support, and transparent fare systems to help drivers thrive. As we continue to expand, we're seeking dedicated professionals who are passionate about helping others succeed. Position Overview: We're looking for a friendly, detail-oriented Customer Service Representative to join our support team. In this role, you'll help onboard new drivers by reviewing and processing documentation, verifying compliance, and assisting with any questions they may have during the application process. Key Responsibilities: Process and verify driver applications, background checks, and other required documentation. Ensure driver submissions are complete and meet RidenRoll's onboarding standards. Respond to incoming driver inquiries via phone, email, or chat in a timely and professional manner. Provide clear and accurate information regarding the onboarding process, program requirements, and account issues. Maintain accurate records of driver interactions and status updates in our internal systems. Collaborate with other departments to resolve escalated issues and improve onboarding workflows. Qualifications: 1+ years of experience in customer service, administrative support, or document processing. Strong attention to detail and ability to review and verify sensitive information. Excellent verbal and written communication skills. Proficient in using CRM systems, email platforms, and other common office tools. Ability to multitask in a fast-paced environment. Friendly, patient, and committed to providing exceptional service. Preferred: Experience in transportation, gig economy, or driver onboarding support is a plus. Bilingual in English and Spanish is a strong advantage. Benefits: Competitive hourly rate or salary Flexible scheduling options Opportunities for growth Supportive team culture

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20.0 years

2 - 3 Lacs

Delhi

On-site

Job Title: Chat Support Executive Location: Rohini, Delhi 6 Days Working Rotational shift Job Summary: As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts. Key Responsibilities: 1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns. 2. Typing Skills: Maintain quick and accurate responses during chat interactions. 3. Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable. 4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage. Qualifications: 1. Proven experience in chat-based customer support or a related field is a plus. 2. Excellent typing skills 3. Proficiency in computer usage 4. Strong command of written English 5. Excellent interpersonal and communication skills. 6. Flexibility to work in rotational shifts About Us: Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields. What Sets Us Apart 20+ Years old company ISO 9001:2008 certified Proper policies in place Timely increments Certified in multiple technologies 6 Days Working Please visit : www.nethues.com Job Type: Full-time Pay: ₹20,000.00 - ₹32,000.00 per month Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Application Question(s): This is 06days working with rotational shifts, are you comfortable? Work Location: In person Speak with the employer +91 7428455526

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0 years

1 - 1 Lacs

Mohali

On-site

Designation – Customer Chat Services Location - Mohali, Punjab Qualification - Graduate and under graduate both can apply Fresher and exp. both can apply Salary is same for Fresher & Experienced- 14000–Inhand with 80Rs. /Day Evening Allowance Communication Skills: Good knowledge of Tenses (versant 4), Not consider MTI and RTI issue, Req. Min. 30 words per minute typing speed with Accuracy of 90% & have knowledge of BPO, Basic computer knowledge is must, Comfortable for rotational shifts. Cab facility available for female. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Health insurance Language: English (Required) Work Location: In person

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0.0 - 1.0 years

1 - 2 Lacs

Mohali

On-site

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, live chat, or other communication channels in a professional and courteous manner. Issue Resolution: Address customer complaints and resolve issues effectively and efficiently while maintaining customer satisfaction. Product Knowledge: Stay updated on the company's products/services to provide accurate and helpful information to customers. Ticket Management: Log and track customer issues in the support system, ensuring timely follow-ups and resolutions. Problem Solving: Diagnose and troubleshoot technical issues, working closely with relevant departments to escalate and resolve complex problems. Customer Education: Guide customers on product features and usage to enhance their overall experience and ensure they maximize the value of the product/service. Feedback Collection: Gather customer feedback to identify areas for improvement in products and services and communicate insights to the team. Maintain Records: Keep accurate records of customer interactions, transactions, and feedback, ensuring that all details are properly documented. Customer Retention: Proactively engage with customers to build relationships and ensure repeat business and loyalty. Team Collaboration: Work closely with other customer support team members and other departments to resolve issues and improve the overall customer experience. Requirements: Education: High school diploma or equivalent required. A bachelor’s degree in business, communications, or a related field is a plus. Experience: 0–1 years of experience in a customer support or customer service role preferred. Communication Skills: Strong written and verbal communication skills. Problem-Solving Skills: Ability to think critically and handle difficult situations with professionalism. Technical Skills: Familiarity with customer support software, CRM systems, and basic troubleshooting. Empathy & Patience: Ability to empathize with customers and remain patient in challenging situations. Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Application Deadline: 02/08/2025

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1.0 years

3 Lacs

Mohali

On-site

Role Overview: We are seeking a customer service associate who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK/US rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Type: Full-time Pay: Up to ₹360,000.00 per year Schedule: Rotational shift Language: English (Required) Location: Mohali, Punjab (Preferred) Work Location: In person

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0.0 years

4 - 8 Lacs

Coimbatore

On-site

The Opportunity: To be part of a multi disciplined team providing pre and post sales technical support to our customers and sales associates via the telephone, email and live chat. The team will consist of 24 associates from a variety of scientific specialities from Life Sciences. Avantor is looking for an associate for an entry level position who can provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of problems. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. What we ’ re looking for Education: · Undergraduate/Masters in Science (Biotechnology & Industrial BT, Microbiology, Biochemistry, Applied/Advanced microbiology, Bioinformatics, Nanotechnology, Bio-Medical Eng/Instrumentation) Experience: 0-1 years of experience. Preferred Qualifications: Preferred experience in Proteomics, Genomics, Microbiology & Bio-Chemistry lab techniques. Hands-on experience with HPLC, GC-MS, RT-PCR, FPLC, FTIR, AAS, SEM/TEM. Excellent communication in English (written & Verbal) - ability to interact with native English speakers. Adequate Typing skills – minimum of 25 wpm with 98+% accuracy Proficiency in Microsoft Office – MS Word and MS Excel and/or MS Access Positive attitude towards work, team, learning and taking up initiatives/tasks. Ability to provide accurate information in user-friendly manner. Flexible to shifts. Attention to details - Quality, training abilities and people management. Ability to handle business calls. How you will thrive and create an impact: To be part of a multi disciplined team providing pre and post sales technical support to our customers and sales associates via the telephone, email and live chat. Continually enhances product knowledge as well as sales and customer applications skills. Maintains specific account records as required by management. Maintains awareness of territory and overall sales and profitability goals. Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts. Performs other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

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2.0 years

2 - 3 Lacs

India

On-site

Job Title: Full Stack Developer – MERN Stack Location: Coimbatore, Tamil Nadu (Hybrid/On-site Preferred) Experience: Minimum 2 Years Job Type: Full-Time About Neuronest Neuronest is an innovation-led technology firm delivering intelligent automation in LegalTech, AI Surveillance, and Business Process Systems. Our core platforms power everything from facial recognition and WhatsApp business bots to smart CRMs and legal scenario engines. As we scale our architecture and diversify our integrations, we seek forward-thinking developers to join our growing product team. Position Summary We are looking for a proactive and highly skilled Full Stack Developer (MERN) with strong backend and frontend development capabilities and real-world experience integrating with third-party APIs and cloud services. You will be a key contributor to building scalable, secure, and high-performing web applications across a wide array of domains. Key Responsibilities Develop full-stack web applications using MongoDB, Express.js, React.js, and Node.js Implement third-party integrations including but not limited to: WhatsApp Business API (Meta Cloud) Razorpay Payment Gateway Google OAuth / One-Tap Login AWS S3 for file/document storage Webhook-based communication with services like Razorpay, Meta, AI Sensy Build and consume RESTful APIs with proper authentication and access control Manage database schemas and implement efficient data flows in both NoSQL (MongoDB) and SQL (MySQL) environments Develop and maintain reusable React components with optimized performance Collaborate with DevOps and AI teams to deploy solutions via Docker, Jenkins, and cloud-native environments Write clean, modular code with robust error handling, logging, and version control Review code, provide technical mentorship, and participate in agile development cycles Must-Have Skills Frontend React.js, Hooks, Context API, Axios Responsive layout design (Bootstrap, CSS3, Flex/Grid) Integration with live feeds, chat interfaces, and media preview components Backend Node.js with Express.js REST API architecture, authentication (JWT, OAuth2) Webhook endpoints, file upload handling, queue-based processing (basic understanding) Database Proficiency in MongoDB (Mongoose ORM) Working knowledge of MySQL (for hybrid use cases) Third-Party Integrations WhatsApp Business Cloud API (Messaging, Templates, Webhooks) Razorpay (Subscriptions, Orders, Webhooks, Auto-renewals) AWS S3 / SES, Google Login, AI-based video & text processing APIs Any experience with chatbot frameworks (Dialogflow, Rasa, or custom-built) is a plus Tools & DevOps Git & GitHub (version control, branching workflows) Docker (containers), Jenkins (CI/CD), basic familiarity with NGINX Comfortable with environment management, deployment pipelines, and logs Good to Have Experience with AI or automation-based products (face recognition, chatbots, CRMs) Exposure to Python/Flask or FastAPI for integration points Familiarity with Jira/Trello and agile processes Interest in learning and adapting to new tools like Pinecone, FAISS, or Firebase Soft Skills Solution-oriented mindset with a calm and structured problem-solving approach Strong team collaboration and communication skills Reliability, ownership, and a passion for clean coding practices Humility and a willingness to mentor or learn when needed Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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0.0 years

3 - 7 Lacs

Coimbatore

On-site

The Opportunity: Avantor is looking for an Associate for the Bids & Quotes NA team. It is an entry-level position. He/She is responsible for providing initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management. They should be part of a multi-disciplinary team providing direct technical support to our customers and sales associates via call, chat, and email. The team consists of associates from a variety of scientific specialties, including Life Sciences (Microbiology, Molecular and cell biology, Biochemistry & Biotechnology) What we’re looking for Education: Minimum of an Undergraduate/bachelor’s in science (Biotechnology & Industrial BT, Microbiology, Biochemistry, Applied/Advanced microbiology, Bioinformatics, Nanotechnology, Bio-Medical Eng/Instrumentation). Experience: 0-1 years of experience. Preferred Qualifications: Practical Laboratory experience is preferred. Excellent Communication Skills with telephone etiquette. Preferably with customer service experience. Proficiency in Microsoft Office - MS Word and MS Excel Positive attitude towards work, team, learning and taking up initiatives/tasks. Customer centric approach, with ability to provide accurate information in user friendly manner to both technical and non-technical purchasers. Awareness of the sales process and a commercial understanding of the service Eye for details and accuracy of information supplied. Ability to comprehend the technical enquiry, analyze, probe to understand thecustomer requirement and ensure complete information before formulating a response. Competencies: Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adhere to Avantor’s policies, procedures, rules, and guidelines. Always uphold Avantor Culture and Values. How will you thrive and create an impact: Provide Pre & Post sales assistance relating to our product range to customers via Hotline/Live Chat or E-Mail. To make the greatest use of technical expertise and experience, team members divide up incoming inquiries, but they also should have a readiness to broaden their knowledge and address a range of inquiries. Maximize opportunity to achieve sales by; o Identifying products based on end user’s specifications & application o Suggesting alternatives to unavailable products o Providing technical information about Avantor product ranges o Providing first line troubleshooting for equipment & instruments o Up selling of products and services where possible Maintain a database of supplier product information, specifications, and certificates. Build relationship with sales staff and customer service associates to ensure continuity of service provided. Ability to produce results in a pressurized environment, within agreed service levels and the ability to follow through on all commitments. Mentor team members and lead small groups within the team. Perform Quality Audits & Checks. Involve in Product & Process training for new hires. Perform Root Cause Analysis on customer complaints and take necessary actions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

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1.0 - 3.0 years

0 Lacs

Chennai

On-site

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

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0.0 - 1.0 years

0 Lacs

Chennai

On-site

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

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0 years

1 - 1 Lacs

Chennai

On-site

E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹120,000.00 - ₹144,000.00 per year Work Location: In person

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0 years

0 Lacs

Noida

On-site

Go to Market at Innovaccer Our GTM team is passionate about healthcare and wants to leave a positive impact in the ecosystem. We are the tip of the spear that leads the organization externally. We care deeply about our customers and want to resolve their challenges with our solutions. If this excites you, let's chat about how you can help us tell our special story. With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world. Requirements About the Role Are you a recent graduate with a strong interest in sales and technology? Innovaccer is seeking a motivated and enthusiastic Inside Sales Executive to join our team. This entry-level role offers an excellent opportunity to begin your career in sales within the healthcare technology sector. You will be trained to assist in program management, engage with stakeholders, and develop key communication skills. A Day in the Life Lead Generation: Support the identification of potential clients through various methods, including cold calling, email outreach, and social media. Program Management: Assist in managing sales programs and campaigns, ensuring they are executed effectively and meet defined objectives. Stakeholder Management: Engage with internal and external stakeholders, understanding their needs, and coordinating efforts to achieve sales goals. Client Interaction: Communicate with prospects and clients, provide information about Innovaccer’s solutions, and address their queries. Product Learning: Gain comprehensive knowledge of Innovaccer’s products and services to effectively convey their value to potential clients. CRM Management: Help manage and track leads, opportunities, and sales activities using CRM software, ensuring accurate records and follow-ups. Sales Strategy Support: Contribute to the development and execution of sales strategies and campaigns to drive business growth. Reporting: Assist in preparing and presenting regular reports on sales activities, client interactions, and program performance to the management team. Communication Skills: Develop and refine your communication skills for executive conversations, including presenting product solutions and negotiating terms with potential clients. What You Need Education: Master’s degree in Business, Marketing, or a related field is an advantage, Recent graduates are encouraged to apply. Skills: Strong communication and interpersonal skills with the ability to engage effectively with various stakeholders. Attributes: Enthusiastic, self-motivated, and keen to learn. Strong organizational skills, attention to detail, and a proactive attitude. Technical Proficiency: Basic familiarity with CRM software and Microsoft Office Suite is advantageous, but not required. Executive Conversation Skills: Ability to participate in and support high-level discussions and presentations, demonstrating professionalism and confidence. Benefits Here’s What We Offer Generous Leaves: Enjoy generous leave benefits of up to 40 days. Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition. Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most. Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need. Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer : Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com Check us out on YouTube, Glassdoor, LinkedIn, Instagram, and the Web.

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0 years

1 - 2 Lacs

Meerut

Remote

Job Title: Customer Support Representative Department: Customer Service Reports To: Customer Support Manager Location: Meerut, Uttar Pradesh Employment Type: Full-Time / Part-Time / Shift-Based Job Summary: As a Customer Support Representative at Travelodesk, you will be the first point of contact for our customers, handling taxi inquiries, taxi bookings, complaints, and support requests through various communication channels including phone, email, WhatsApp chat, and social media. You will play a vital role in ensuring a smooth and satisfying customer experience across our taxi and travel services. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, phone, email, and social media. Assist customers with taxi bookings, travel reservations, cancellations, and modifications. Provide accurate information about services, pricing, routes, driver arrival times, and travel policies. Resolve customer issues, complaints, or disputes in a courteous and efficient manner. Coordinate with drivers, dispatchers, and operations team to handle real-time travel or taxi issues. Escalate unresolved problems to the appropriate department or supervisor. Maintain detailed records of customer interactions and transactions in the CRM system. Follow communication scripts and service protocols when necessary. Collect customer feedback and share insights with the team to help improve services. Stay updated on company policies, new routes, pricing changes, and travel offerings. Requirements: Proven experience in a customer service or support role, preferably in travel, transportation, or e-commerce. Excellent verbal and written communication skills in English (additional languages are a plus). Proficient with support software tools (e.g., Zendesk, Freshdesk, Intercom) and CRM systems. Ability to multitask, work under pressure, and handle high-volume inquiries during peak hours. Strong problem-solving and conflict-resolution skills. Flexible with working hours, including weekends, holidays, and rotating shifts. Preferred Qualifications: Experience in the travel, ride-hailing, or logistics industry. Familiarity with GPS tracking systems or driver dispatch tools. Knowledge of local geography or travel regulations. What We Offer: Competitive salary and performance bonuses. Flexible working hours and remote work options. Opportunities for career advancement and training. Dynamic and inclusive work environment. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Language: English (Required) Work Location: In person Speak with the employer +91 7409146146 Application Deadline: 15/08/2025 Expected Start Date: 10/08/2025

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1.0 - 2.0 years

2 - 3 Lacs

India

On-site

Job Summary: We are looking for a highly motivated and empathetic Customer Support Associate to join our team. In this role, you will serve as the first point of contact for our customers, providing timely, accurate, and friendly support through various channels including email, chat, and phone. Your goal will be to resolve customer issues efficiently while delivering an exceptional customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a professional and timely manner. Troubleshoot product or service issues and provide appropriate solutions. Document customer interactions and maintain accurate records in the CRM system. Escalate complex issues to the appropriate internal teams when necessary. Maintain a high level of product knowledge to provide effective support. Follow communication procedures, guidelines, and policies. Gather customer feedback and share insights to help improve products and services. Meet individual and team performance metrics, including customer satisfaction scores. Requirements: High school diploma or equivalent (Bachelor’s degree preferred). 1–2 years of experience in customer service or a related role. Excellent verbal and written communication skills. Good knowledge of Excel formulas like Vlookup, pivot table etc. Strong problem-solving abilities and attention to detail. Familiarity with CRM systems is a plus. Ability to multitask, prioritize, and manage time effectively. A positive attitude and a strong desire to help customers. Preferred Qualifications: Experience in a tech or e-commerce environment. Multilingual skills are a plus. Ability to work flexible hours, including evenings, weekends, or holidays as needed. What We Offer: Competitive salary and benefits. Opportunities for career growth and development. Supportive team environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you knowledge of Excel? Experience: Customer service: 1 year (Required) Work Location: In person

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0 years

2 - 3 Lacs

Noida

On-site

Hiring for international chat process in bpo Immediate joiner Night shift 2 rotational off Noida sec 81 Virtual interview Min 6 months experience in international chat mandatory on papers Send cv Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹33,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 9205936567

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1.0 years

1 - 2 Lacs

Lucknow

On-site

As an International Customer Service representative, you will be the first point of contact for customers from various countries, assisting them with their inquiries, resolving complaints, and providing product information. You will be responsible for maintaining a high level of customer satisfaction and ensuring that all customers receive prompt and effective assistance. Additionally, you will collaborate with different teams to improve customer support processes and contribute to the overall success of the customer service department. Post International Customer Service JobResponsibilities Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner Assist customers in resolving product-related issues, billing inquiries, and complaints Provide accurate and complete information about products, services, and promotions Document and track customer interactions and inquiries in the CRM system Collaborate with cross-functional teams to resolve customer issues and improve customer satisfaction Identify opportunities for process improvement and share feedback with the team Adhere to company policies and procedures to ensure customer satisfaction and data security Stay up-to-date with product knowledge and industry trends to provide the best assistance to customers Qualifications Previous experience in customer service or a related role Excellent communication and interpersonal skills Fluency in English and proficiency in one or more foreign languages Strong problem-solving and decision-making abilities Ability to work well under pressure and handle challenging customer situations Attention to detail and ability to multitask Familiarity with CRM software and customer support tools Flexible schedule to accommodate different time zones Skills Strong verbal and written communication skills Multi-lingual proficiency Customer service orientation Problem-solving skills Attention to detail Ability to work independently and in a team Time management skills Adaptability to different cultures and customs Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Experience: English: 1 year (Required) Work Location: In person Speak with the employer +91 6394763583

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1.0 - 2.0 years

2 - 3 Lacs

Noida

On-site

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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2.0 years

0 Lacs

Ahmedabad

On-site

Key Responsibilities: 1. Customer Interaction: Manage customer inquiries via phone, email, and live chat in a professional and timely manner. 2. Issue Resolution: Address and resolve customer complaints and issues efficiently, escalating to higher authorities when necessary. Resolve team complaints and coordinate between different teams within the company. 3. Booking Management: Assist customers and sales team with bookings, modifications, cancellations, and refunds, ensuring all processes are followed correctly. 4. Product Knowledge: Maintain a thorough understanding of Bluestone Travels's offerings and services to provide accurate information and recommendations to customers. 5. Documentation: Maintain accurate records of team interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 6. Team Collaboration: Work closely with other departments, such as operations and sales, to ensure a smooth customer journey and quick resolution of issues. 7. Customer Satisfaction: Strive to achieve high levels of customer satisfaction and loyalty by providing personalized and efficient support. Job Type: Full-time Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: Travel planning: 2 years (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

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2.0 years

2 - 4 Lacs

Vadodara

On-site

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Desktop Support Analyst is responsible for delivering end-to-end support in accordance with the IT Service Level Agreements. By partnering with end-users and technology groups, the support analyst ensures all incidents are analyzed, resolved, and reported back within the promised timeframes. Responsibilities Develop service strategy to mitigate software, hardware, and networking issues Responds to requests for assistance from employees who are experiencing problems, via call, chat, and in-person channels Ensure all incidents are resolved within stipulated SLAs Document actions taken, RCA, results, of problems in internal ticketing system. Provides permanent solutions to reduce recurring issues. Track and report all open and closed incidents. Proactively learn on new product and service technologies Participate in short-term and long-term projects. Qualifications Graduation in any stream or other relevant combination of training and experience. Educated in English Medium is preferred At least 2 Years of Experience in IT Service and Support Technical Skills - Experience in using help desk ticketing software. Experience in troubleshooting technical issues and ability to handle L2 and L3 escalations. Familiarity with ITIL or related service delivery frameworks. Hands-on Experience with Windows OS, MS Office 365, macOS Hands-on experience in computer hardware troubleshooting and assembling. Strong knowledge of Network fundamentals. Basic knowledge of Active Directory, DNS, DHCP. Familiar with Network Printer & Scanner Installations & Troubleshooting. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

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0 years

1 Lacs

Surat

On-site

Job description Solutions Absolute Job Consultancy is Hiring for Standard Group for Candidate at their operations at Surat Gujarat ( We do not charge any fee to the candidates) Freshers required as Computer Operator / Data Entry Operator- Surat Hiring Company - High encrypted Software Development Company - Standard Group Dadar Mumbai. 3rd party Service provider to Government. Role - Computer Operator data Entry Operator / Office Assistant Job Location - Near Grahak bhawan , Umra Surat (Local Residents of SURAT and arround only apply) Experience - Male Freshers Preferred Education : HSC minimum CTC/ Salary - Maximum Gross Rs 1.65 Lacs per annum , Job Description :- We are looking for Data entry Operator for service provider Company who provides passport processing services to Government of India. Your job will be to print passport from program and dispatch systematically by post. You will be provided with necessary training of software and Passport printing using special printers Should have knowledge of Basic MS Office, Excel etc Freshers Preferred Whatsapp resumes / Chat with me on 9821177328 (Please do not call on this number) Email: You can press "Apply" button on indeed . Ensure latest resume is updated on indeed first by you Thanks Kamal Solutions Absolute Job Consultancy Job Type: Full-time Pay: Up to ₹165,000.00 per year Benefits: Life insurance Provident Fund Work Location: In person

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2.0 years

3 - 6 Lacs

India

On-site

Key Responsibilities: Handling bookings: Managing all aspects of hotel reservations, including booking, modifications, and cancellations for both domestic and international travel. Customer Support: Providing excellent customer service via phone, email, and chat, addressing inquiries, resolving issues, and ensuring traveler satisfaction. Hotel Coordination: Collaborating with hotels to confirm bookings, manage room allocations, and resolve any discrepancies or issues. Payment Processing: Handling payments, refunds, and addressing any payment-related discrepancies. Record Keeping: Maintaining accurate and up-to-date booking records and generating reports on bookings and operational performance. Process Improvement: Identifying areas for improvement in the booking process and implementing solutions to enhance efficiency and customer experience. Communication: Maintaining clear and effective communication with clients, hotels, and other relevant parties. Required Skills and Experience: Strong communication skills: Excellent verbal and written communication skills are essential for interacting with clients and hotels. Problem-solving abilities: The ability to quickly and effectively resolve issues and handle escalations is crucial. Attention to detail: Accuracy in record-keeping and booking management is vital. Organizational skills: Managing multiple bookings and tasks simultaneously requires strong organizational skills. Knowledge of the travel industry: Familiarity with hotel booking systems, travel regulations, and common industry practices is beneficial. Experience with booking systems: Experience with online booking platforms and reservation systems is often required. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: Travel Agency: 2 years (Preferred) Work Location: In person

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