14575 Chat Jobs - Page 7

Legal | Manager Manager Legal Advisor optimizing Risk with Modern Legal Solutions and safeguarding Searce's innovation through proactive dispute resolution and decisive litigation. What are we looking for real solver? Solver? Absolutely. But not the usual kind. We're searching for the architects of the audacious & the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer ‘best practices,’ and build solutions that make the future possible NOW, then you're speaking our language. Improver. Solver. Futurist. Great sense of humor. ‘Possible. It is.’ Mindset. Compassionate collaborator. Bold experimenter. Tireless iterator. Natural creativity that doesn’t just challenge the norm, but solves to design what’s better. Thinks in systems. Solves at scale. This Isn’t for Everyone. But if you’re the kind who questions why things are done a certain way—and then identifies 3 better ways to do it — we’d love to chat with you. ______________________________________ Your Mission: The Role solving for better. You're the proactive legal backbone of our business, ensuring innovation thrives within a secure and compliant framework. This role isn't about passively reviewing documents; it's about actively shaping our future by identifying and neutralizing legal risks before they become roadblocks. Your mission is to seamlessly integrate legal foresight into every business decision. As a Directly Responsible Individual (DRI), you'll balance crucial business objectives with astute legal risk mitigation. You'll achieve this by leveraging your keen observation, analytical skills, and clear communication to solve differently, challenging the status quo in traditional legal approaches. You'll lead from initial legal due diligence to enabling our teams with modern technology and streamlined processes. This isn't your typical legal role. You'll be in the trenches with our teams, understanding their nuances and empowering them to move faster and more securely. You'll remain 100% accountable for the clarity of your legal interpretations, the robustness of protections, and the tangible reduction of legal risk. If you’re a business-savvy legal professional with the sharp mind of a strategist, the unwavering integrity of a guardian, and the collaborative spirit of an enabler—we've got a critical seat for you at the table. You're our proactive risk intelligence engine. You're not just a legal advisor. You're our proactive risk intelligence engine. ______________________________________ Your Responsibilities what you will wake up to solve. You're the proactive legal backbone of our business, ensuring innovation thrives within a secure and compliant framework. This role isn't about passively reviewing documents; it's about actively shaping our future by identifying and neutralizing legal risks before they become roadblocks. Your mission is to seamlessly integrate legal protection into our operational DNA, working hand-in-hand with diverse teams. You'll leverage your expertise to illuminate legal pathways and empower informed decision-making. Here’s how you'll make your mark: Strategic Risk Management & Advisory: Proactively identify, analyze, and strategically mitigate inherent legal risks (data privacy, IP, contracts, regulatory compliance) in business operations, new product development, and tech initiatives. Interpret & Apply Complex Laws: Provide clear, actionable interpretations of intricate laws and contractual terms, ensuring company-wide adherence and advising on their practical business implications. Validate & Optimize Legal Documents: Lead the review, drafting, and negotiation of diverse legal documents, ensuring they're robust, protect company interests, and align with business objectives. Business Enablement & Collaboration: Act as a key liaison, translating legal complexities into understandable business impacts. You'll also empower teams through education, fostering a culture of proactive risk management, and support strategic initiatives with critical legal counsel from inception. Modernization & Continuous Improvement: Champion and implement modern legal technologies (e.g., CLM, AI-driven research, e-discovery) to enhance efficiency, accuracy, and scalability. You'll continuously identify inefficiencies, designing smarter, streamlined solutions for faster, legally sound operations. Accountability & Impact: Own legal outcomes as the Directly Responsible Individual (DRI) for the integrity of legal advice and the effectiveness of risk mitigation. You'll track and communicate the impact of legal interventions, showing how proactive strategies contribute to business continuity, growth, and reputation. ______________________________________ Welcome to Searce The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules. We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients. The result? Modern business reinvention, built on math, tech, and clarity of purpose ______________________________________ The DNA of a ‘Searcian’ superpowers we value. The ‘happier’ core happier-at-heart: h umble, a daptable, p ositive, p assionate, i nnovative, e xcellence-minded, r esponsible. happier-in-action: Not just a poster on the wall; It's how we make decisions, treat each other, show up for clients & hire or promote people. Thinks like a founder. Acts like an owner. Always in Beta: Relentless curiosity. Openness to learn, un-learn, and re-learn. Real Optimist: Views all setbacks as opportunities. Believes in truth over comfort. Ideas over titles. Learning over knowing. Embraces chaos with calm. Evolves faster than the market. Functional Skills Strategic Risk Mitigation: Proactively identify, assess, and mitigate complex legal/contractual risks across diverse operations & cutting-edge tech. Business-Integrated Legal Counsel: Translate legal concepts into actionable advice for business goals & leadership. Contractual Mastery & Negotiation: Advanced skills in drafting, interpreting, and negotiating legal documents for robust protections. Tech-Driven Legal Enablement & Optimization: Leverage modern legal tech/process improvements for efficiency, scale, and compliance. Cross-Functional Collaboration & Problem Solving: Build relationships, influence stakeholders, and dissect complex problems for practical solutions. Tech Superpowers Legal Tech Integration: Adept at leveraging AI-powered legal research & CLM for efficiency & insight. Data & Privacy Fluent: Understand data flows, cybersecurity, and privacy tech for precise governance and compliance advice. Cloud & AI Literacy: Grasp cloud/AI/ML concepts, identifying legal risks and providing practical guidance. Digital Risk Assessment & Automation: Analyze legal implications of emerging digital tech, translating risks to actionable advice; streamline workflows via automation. Experience & Relevance Legal Leadership (8+ Years): Extensive corporate legal/law firm experience (8+ years) in contractual review, risk mitigation, and astute legal counsel impacting business. Tech Sector Acumen (5+ Years): Demonstrated history (5+ years) operating within/advising tech companies (cloud, AI, data). Dispute Resolution & Strategic Advisory: Comprehensive knowledge of dispute resolution (mediation, arbitration, litigation) and proven ability to provide strategic, actionable legal advice. Risk Management Execution & Process Optimization: Strong track record in proactive risk mitigation, asset protection, and enhancing legal function efficiency through tech adoption. Bonus Points (you'll thrive if you have) Entrepreneurial Legal Mindset: High ownership and bias for action; sees legal challenges as impact opportunities. Global Legal Frameworks & Innovation: Experience with international laws and a track record of introducing novel legal solutions/technologies. "0 to 1" Legal Tech & Action Over Deliberation: Instrumental in building/scaling new legal functions/tools from scratch; defaults to solve, protect, deliver tangible outcomes; prioritizes impact. ______________________________________ Join the ‘real solvers’ ready to futurify? If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘ Art of the possible ’. Don’t Just Send a Resume. Send a Statement.

Job Summary: We are looking for professional Language Experts fluent in one or more of the following languages : Urdu Marathi Malayalam Hindi Bengali Nepali The selected candidates will support a variety of linguistic tasks, including translation, localization, content writing, quality assurance, transcription, or customer communication for regional and global audiences. Key Responsibilities: Translate content from English to [Target Language] and vice versa, ensuring clarity, accuracy, and cultural relevance. Review and proofread content across formats (web, product UI, subtitles, learning materials, customer communication). Collaborate with internal teams such as localization, content, QA, and customer support to meet project objectives. Provide support in regional languages via email, chat, or voice (if required). Ensure language consistency using glossaries, style guides, and translation memory tools. Perform linguistic QA and assist with testing of localized content or interfaces. Required Skills & Qualifications: Native or near-native fluency in one or more of the following: Urdu, Marathi, Malayalam, Hindi, Bengali, Nepali. Strong English proficiency (written and verbal). Bachelor's degree in Language, Literature, Translation, Communication, or relevant field

Job description About Us We are a prominent player in the research and financial advisory industry, known for delivering actionable insights by turning real-time market data into strategic decisions. Our expertise spans across FOREX, COMEX, and INDICES, where we provide our clients with accurate signals and timely recommendations through all major digital channels. Our commitment is to empower clients with the right knowledge to navigate and succeed in the dynamic world of financial markets. Position: Business Development Executive 📍 Location: Indore (On-site) 🕒 Type: Full-time 💼 Experience: Minimum 1 year What You’ll Be Doing We’re in search of a passionate and energetic Inside Sales Executive to be part of our growing team in Indore. You’ll be at the forefront of client interaction—identifying potential prospects, nurturing leads, and building long-term client relationships. If you're someone who thrives on targets and enjoys communicating with people, this role is for you. Your Day-to-Day Responsibilities: Handle client communication through phone calls and live chat support. Proactively manage and build strong relationships with both new and existing clients. Maintain consistent follow-ups to convert leads and keep the sales funnel active. Discover potential sales opportunities and work towards revenue goals. Gather and interpret market feedback to anticipate client needs and challenges. Work closely with cross-functional teams to deliver exceptional client service and retention. What We’re Looking For A Bachelor’s degree in any discipline. Excellent communication skills—both spoken and written. Strong persuasion, interpersonal, and relationship-building abilities. A sharp eye for detail and a problem-solving mindset. Capability to work efficiently in a fast-moving, data-driven environment. Well-organized with strong time management and multitasking skills.

Job Summary NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries. Link for our website: - https://www.niit.com/en/learning-outsourcing/services/ Solve technical issues for customers on SAP Learning, SAP Training Shop, SAP Learning Hub and Global Certification Communicate with customers via e-mail, chat and ticketing channels Manage customer escalations Collaborate with fellow support colleagues and other internal organizations globally to provide superior customer service Take ownership of technical issues and driving a resolution and root cause analysis with our development teams Continuously improve support processes to increase efficiency Create root cause analysis of reported incidents Run reports on learning usage triggered through customer service requests Deliver on-demand reports to our customers based on their individual needs Required Skills Experience in technical customer support or web shop operations Enthusiasm for working in a global, multicultural team, especially with virtual teams Superior oral and written communication and presentation skills in English Excellent customer service skills Basic understanding of cloud infrastructure Excellent problem-solving and analytical skills and a willingness to investigate issues and resolve customer cases within a specified time frame Ability to work in teams of multicultural nature Professional user of MS Office (Power Point, Outlook, XLS, Teams) Fluent in English, both spoken and in writing Knowledge of SAP SuccessFactors Platform, SAP SuccessFactors Learning, SAP Jam or SAP C4C is a plus NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Educational Qualification Degree in Business Administration, Information Technology or Computer Science Experience 3 years to 6 years

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexity Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s skills Authentication - Measurement of the customer service representative’s soft skills Attendance - dependability Schedule Adherence - punctuality First chat resolution Customer Experience (NPS) - Measurement of the customer service representative’s skills Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Manage customers chats for any queries related to Services Provide resolution by catering exceptions and update systems accordingly. Verifying customer details Provide relevant system generated information Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve customer queries in first contact itself

Location: Chennai, Hybrid Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Operational Hours Open for Night shift and Rotational shifts with three days in the office per week. Open to rotational shifts that may include weekends and holidays. Hybrid requiring 3 days in the office and 2 days working from home., Chennai - Ramanujan it park | 5 day working (Rotational in days & time) Night Shift - 8:30 PM - 5:30 AM and 11:30PM - 08:30AM Bready* to make a change? As a Customer Care Specialist - Toast Now, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat. Our customers are at the heart of everything we do. You'll use your problem-solving skills and friendly approach to craft solutions that leave them happy. With an unwavering commitment to learning and a hospitality-focused mindset, you're eager to showcase our ever-expanding suite of hardware and software offerings. To thrive as a Tech Support Specialist for ToastNow, you are resilient, motivated to deliver high-quality customer interactions, and excel in ambiguous environments. As a Customer Care Specialist, you will: (Responsibilities) Leverage your Toast product knowledge and customer service skills to answer Toast customer chats, voice calls, and casework. Write clear, concise, and professional messages that ensure customers understand exactly what's going on. Ability to communicate complex technical information efficiently. Expertly balance business applications and customer chats staying organized and meeting deadlines. Collaboration is key! Work seamlessly with your colleagues to ensure every customer gets the support they need. Expand your knowledge of Toast’s hardware and software weekly through professional development time, training, knowledgebase articles, and the experience gained from performing the role. Conduct Toast procedures to escalate and coordinate the customer response per Toast values. Do you have the right ingredients*? (Requirements) A minimum of 3 year Bachelor’s degree in any area, or any other related discipline. 2-4 years of experience in a customer support role, troubleshooting software and/or hardware issues. Strong English language proficiency - need the ability to understand complex issues and communicate clearly with customers using restaurant industry jargon. Strong written communication and typing skills. Ability to operate in an ambiguous environment, troubleshooting unique issues that involve a complex set of configurations that require thorough investigation. Strong customer service mindset - the ability to empathize, problem solve collaboratively, de-escalate, and deliver a superior experience to our customers. You can handle your workload and prioritize tasks effectively, even when things get busy. You enjoy collaborating with others and fostering a positive work environment! Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming Chats and ticketing systems Experience working in the tech industry or for a SaaS company Operational Hours Candidates must be available to work on-site for the full 6- 8 week training & learning period. Following training, nesting & mentorship the role transitions to a hybrid schedule, requiring 3 days in the office and 2 days working from home. To ensure a seamless learning experience, we require full attendance during the training period. Open to rotational shifts that may include weekends and holidays. Hybrid, Chennai | 5 days working (Rotational in days & time). Open for flexible Night Shift - 8:30 PM - 5:30 AM and 11:30PM - 08:30AM. If selected, you would be assigned to any of these shifts. We are Toasters Diversity, Equity, and Inclusion is Baked into our Recipe for Success. At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry. Bready* to make a change? Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Company Description Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen. Job Description Job Description We are building the next generation technology to power our business. Our work not only reaches the end user of Carousell but also becomes the backbone of our internal moderation and customer experience teams. We write platforms that house multiple modules ranging from marketing to moderation tools. We strive to create an ecosystem that keeps our users and their data safe. Become part of this growing team and have a phenomenal impact by helping users shop at Carousell with confidence. You can breathe the innovation and excitement of a startup, working alongside some of the most talented engineers! You will: Work closely with the product and design teams across multiple locations(Singapore, India and Taiwan) to build exciting and innovative features for the Carousell web platform Co-own the safety and security of our users Co-own the in-house platform and capabilities that power user and chat moderation activities Build high-performance, dynamic web applications and platform technologies Take full ownership of projects from design, to implementation, and deployment Write clean, testable and maintainable code Participate in design discussions and code reviews to evolve Carousell’s web platform and maintain a high-quality code culture You have: User obsession and empathy. Drive and resourcefulness to persevere and overcome obstacles achieving challenging goals. Focus on impact and results. You work on the right things and get them done. High integrity and ability to positively collaborate with others 3+ years of experience building production-level, modern web apps Strong command of JavaScript and associated technologies (ES6+, Node, etc.) Experience with modern web technologies and reactive frameworks like React, Angular or Vue In-depth knowledge of web frontend, including the DOM, browser APIs, modern CSS, responsive/mobile web, and components Proven ability to ship beautiful, stable and high-performance desktop and mobile web applications from start to finish Nice to have: Degree in Computer Science, Software Engineering, or equivalent Built and shipped production- level web apps using Express, React, Redux and Webpack Experience with multi-language, multi-country, and multi-currency web apps Additional Information By proceeding with your application , you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.

Job Title: Customer Service Associate Location: Mohali, Punjab Job Type: Full-Time | Permanent | Fresher Company Profile: Whispering Homes Pvt. Ltd. is a premium home décor brand specializing in elegant and thoughtfully curated decorative pieces. With a strong online presence and a growing customer base across India, we offer unique and timeless products that reflect sophistication and taste. Our mission is to help people create inspiring spaces that express their personality. At Whispering Homes, we value creativity, customer satisfaction, and a collaborative work culture that encourages innovation and growth. Website: www.whisperinghomes.com Job Summary: We are seeking a motivated and customer-focused Customer Service Associate to join our dynamic team. The ideal candidate will be responsible for assisting website visitors and responding to WhatsApp inquiries. This role involves helping customers with product selection and guiding them smoothly through the ordering process. The right candidate should have excellent communication skills, a proactive attitude, and a passion for providing a top-notch online shopping experience. Key Responsibilities: Proactively engage with website visitors to assist with placing orders Handle customer queries received through WhatsApp and online chat Understand customer requirements and suggest suitable products/services Provide accurate information regarding pricing, availability, and order process Coordinate with the marketing and customer support teams to ensure customer satisfaction Log and maintain customer interactions in the CRM system Continuously update product knowledge and stay informed about market trends Qualifications & Skills: Bachelor’s degree in Business, Marketing, or a related field (preferred) Prior experience in customer service, e-commerce, or sales (preferred but not mandatory) Strong written communication and interpersonal skills Ability to work independently in a fast-paced, target-driven environment Familiarity with CRM tools, WhatsApp Business, and live chat platforms Salary: ₹15,000 – ₹25,000 per month Schedule: Evening shift Night shift Work Location: In-Person (Mohali, Punjab) Speak with the Employer: +91 8264949048 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Evening shift Night shift Work Location: In person Speak with the employer +91 8264949048

Are you passionate about travel and helping others create unforgettable journeys? We’re looking for a detail-oriented and enthusiastic Travel Consultant Intern to join our team. This internship is ideal for someone who loves travel planning, customer interaction, and learning about destinations worldwide. Key Responsibilities: Assist clients with planning customized domestic and international travel itineraries Communicate with customers via phone, email, or chat to understand their travel needs Research travel options including flights, hotels, visa requirements, and activities Support in preparing travel quotations, proposals, and follow-ups Help manage bookings, confirmations, and changes to travel plans Stay updated on the latest travel trends, restrictions, and offers Maintain client databases and assist with post-trip feedback Requirements: Passion for travel and tourism Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Basic knowledge of popular travel destinations and booking platforms Ability to handle multiple tasks and work under minimal supervision Students or recent graduates in Travel & Tourism, Hospitality, or related fields preferred What You’ll Gain: Hands-on experience in the travel and tourism industry Opportunity to work with real clients and plan real itineraries Training in using booking tools, CRM systems, and sales techniques Certificate of Completion & Letter of Recommendation Potential full-time opportunity based on performance Incentives for confirmed bookings (optional, if applicable) Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

We are seeking a compassionate and resilient Remote Customer Service Agent to join our team. In this role, you will be the primary point of contact for our customers, providing top-tier support and building lasting relationships. You will handle a high volume of inquiries through various channels, including email, live chat, and phone calls. Your core responsibility will be to listen to customers, understand their needs, and provide effective and efficient solutions, all while maintaining a positive and professional demeanor. Key Responsibilities: Handle inbound customer inquiries and requests with professionalism and empathy, resolving issues in a timely and effective manner. Provide accurate and detailed information about Saaga Solve's products and services. Use and navigate a CRM system and other support software to document all customer interactions, feedback, and resolutions. Troubleshoot technical issues with customers, guiding them through step-by-step solutions with clarity and patience. Proactively identify customer pain points and provide feedback to product and engineering teams to help improve our offerings. Collaborate with team members and supervisors to ensure a consistent and high-quality customer experience. Meet or exceed individual and team performance metrics, including customer satisfaction scores and response times. Maintain a thorough understanding of all company policies, procedures, and product updates. Required Skills and Qualifications: High school diploma or equivalent; a bachelor's degree is a plus. Minimum of 1-2 years of experience in a customer-facing role, preferably in a remote or tech-support environment. Excellent verbal and written communication skills in English, with a professional and friendly tone. Demonstrated ability to listen actively, empathize with customer issues, and handle difficult situations with grace. Strong problem-solving skills and a knack for finding creative solutions. Proficiency in using help desk software (e.g., Zendesk, Freshdesk, Intercom) and CRM systems. Exceptional time management and organizational skills to thrive in a self-managed, remote setting. A reliable high-speed internet connection, a quiet and dedicated workspace, and a computer with a camera for team meetings. Flexibility to work in different shifts, which may include evenings or weekends, to support our customers effectively. What We Offer: A competitive hourly wage or salary, along with performance incentives. Comprehensive training and ongoing professional development to help you succeed. A supportive and positive team culture. The flexibility and convenience of working from home. Opportunities for career growth within the company.

Hi-Tech, Hyderabad, Telangana, India Department Y Digital Job posted on Jul 31, 2025 Employee Type Permanent Experience range (Years) 2 years - 5 years Job Title: SEO Specialist Location: Hyderabad (Work from Office) Employment Type: Full-Time / Permanent About Y-Axis Y-Axis, our mission is to empower individuals to become Global Indians—ready to thrive and make an impact on the world stage. As the world's leading overseas career, immigration, and visa company, we guide clients through their international journeys. With 50+ offices across India, Australia, the UAE, the UK, and Canada, and a dedicated team of 1500+ professionals, we have helped over 1 million clients achieve their global aspirations. Job Overview: We are seeking an experienced and driven SEO Specialist to manage and execute our on-page and off-page SEO strategies. This role is responsible for increasing organic traffic, improving keyword rankings, boosting domain authority, and generating quality leads through effective SEO execution. The ideal candidate will have expertise in managing multi-regional websites, technical SEO, and tools like SEMrush, Ahrefs, and Google Analytics. Technical Skills: On – Page, Keyword Research, Word Press, Drupal, Google Analytics, Google Tag Manager, Google Search Console, and Data Studio, Tools: Chat GPT, SEMrush, Ahref, Moz, Screaming frog, Google keyword planner Candidate Profile: 1. Possess a thorough understanding of search engine algorithms and ranking factors. 2. Have experience with international SEO, managing multiple websites across different regions and languages that receive traffic from various search engines. 3. Capable of managing multiple client projects simultaneously. 4. Possess excellent written and verbal communication skills. 5. Display strong analytical and problem-solving skills. 6. Have a track record of achieving results through effective SEO strategies. 7. Skilled to create a large number of backlinks. 8. Responsible for overseeing all SEO activities, including content strategy, link building, and keyword strategy, with the goal of improving rankings on major search networks Job Description: 1. The individual will be tasked with enhancing critical metrics, such as organic traffic, domain authority, ranking positions, conversion rates, and engagement levels. 2. The incumbent will be responsible for monitoring web traffic KPIs that focus on growth and quality, such as unique visitors and bounce rates. 3. The job involves creating search-optimized content, including meta titles, meta descriptions, URLs, image alt tags, and other related items. 4. The role requires designing and presenting SEO reports and dashboards to track and report on organic search KPIs, as well as promptly addressing emerging issues. 5. The individual will need to analyze traffic and conversion trends to gain insights and take necessary actions. 6. The job holder will be responsible for providing actionable reports to the marketing team and senior management. 7. The incumbent will need to diagnose and prioritize website performance issues that impact SEO. 9. The individual will need to conduct continuous keyword discovery and analysis, as well as expansion and optimization based on intent. 10. researching and executing search engine optimization latest recommendations. 11. Coordinate with the development team to ensure that SEO best practices are appropriately implemented on newly developed code. 12. Need to work alongside the editorial and marketing teams to promote SEO in content creation and programming. 13. Responsible for suggesting modifications to website architecture, content, linking, and other factors, to enhance the SEO positions for target keywords. 14. A competitive intelligence analyst specializes in providing recommendations to optimize a company's sales performance and business plans. 15. Responsible for generating high-quality organic leads. Responsibilities: The SEO Specialist's responsibilities will include enhancing the organization's organic search results by developing and implementing on-page and off-page SEO campaigns. They will also be tasked with auditing the website, identifying areas of improvement, and generating monthly reports that track the progress of the project, website status, improvements, traffic, and position. 1. Develop and execute SEO strategies to improve organic search rankings across multiple accounts. 2. Monitor SEO status and address detected website errors that impact SEO performance, as needed. 3. Conduct keyword research, provide SEO recommendations for website content, and formulate link building plans. 4. Achieve positive and measurable results monthly through the implementation of effective and up-to-date SEO practices. 5. Stay up to date with the latest search engine algorithm updates. 6. Conduct SEO audits, prepare reports, and gather relevant metric data to offer insightful analysis and data-driven recommendations for website improvements and campaign optimization. 7. Keep up with industry trends and continuously leverage new tools and best practices to enhance campaign efficiency. 8. Research keywords, optimize text and display ads, and collaborate with the marketing team to increase conversions and reduce costs. 9. Meet monthly report deadlines and produce required campaign data on an urgent basis. Application Process Submit your application online and upload your updated resume and a cover letter Send your resume and cover letter to Jeevagan@y-a xis.com Call - 9121230336 on or WhatsApp. Shortlisted candidates will be contacted for a preliminary phone interview Selected candidates will be invited for an in-person interview and an assessment Shortlisted candidates will be put through for a final interview with the Senior Manager of the department they are applying to. Finalized candidates will receive an offer letter detailing the next steps.

ABOUT FLUTTER ENTERTAINMENT: Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million average monthly players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game! Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA: Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. OVERVIEW OF THE ROLE: As a Customer Support Advisor, you play a pivotal role in delivering outstanding customer service experiences. Your primary responsibility is to handle and process customer inquiries through email and live chat communication channels, ensuring the highest level of customer happiness and compliance with company policies and industry standards. Reporting to a Team Leader, you’ll be part of a team making our customers' experiences outstanding by handling and processing inbound customer service requests, helping to keep our processes running efficiently, and capturing all relevant information for our customer databases. Customer Service Advisors stay in the know about bet types, bet options, key events, and industry trends. Key responsibilities Competencies Customer focus Problem Solving & Investigative Efficiency & Speed Effective Communication – Written & Verbal Technical Skills Strong numeracy skills Microsoft (Excel, Word, SharePoint) Outlook Ability to comprehend and source new information required to perform duties Knowledge & Experience Technical Ability & Computer Literacy High attention to detail in processing and interpreting information Values Collaboration (with other teams within Customer Operations and other departments) Resilience Ability to adhere to policies and compliance Attention to detail and Quality focus Productive Behavioral Competencies You succeed working in a structured environment i.e. KPI’s, Ongoing Chats, Calendar not set by you You’re passionate about working in a team that supports each other during busy periods, being the ultimate teammate You thrive working in a fast-paced Contact Centre environment and strive for continuous improvement through positive action You are customer-focused, show compassion, and put our customers’ needs first and last KPIs Adherence to all Contact Centre policies and processes Compliance with completing all Game On modules Compliance with QoS Rubrics framework Remain up to date across all CS communications in real-time Communicate and interact appropriately with all relevant stakeholders Experience 0-2 years of experience in Customer Support role. Experience working within 24/7 operations. Equal opportunities: At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences. The group: Flutter International is a proud member of the Flutter Entertainment family, a worldwide leader in sports betting, gaming, and entertainment. We're not just another company; we're part of the FTSE 100 index on the London Stock Exchange. What sets us apart is our exceptional blend of brands, top-notch products, and a global presence that spans across 40 countries. What truly defines us is our commitment to ensuring that the thrill of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.

Designation: Analyst Role: Audit Application support - Analyst Job Description: This Job provides voice, chat, email and webforms support to different Deloitte Audit applications. Support is mostly around the firm audit applications which requires effectively providing resolution to complex queries, resolving customer issues / bug fixes and also acting as liaison between auditors and engineering teams . Works in a 24*7 support environment demonstrating excellent communication skills. 'This process involves providing Level 1 remote support on Application products / systems. This includes resolution of queries which are of high complexities across multiple geographies. As these are internal applications, the knowledge around resolutions is not available outside Deloitte, therefore members need to clearly understand and comprehend the knowledge available and provide resolution. Roles and Responsibilities: Answer incoming interactions (calls, webforms, emails, chats and voicemails). Excellent verbal and written communication skills. Stay up to date with outage, knowledge update alerts that are communicated on a need basis. Adhere to contact quality guidelines. Excellent decision making skills to ensure optimum customer satisfaction. Excellent troubleshooting skills to diagnose and resolve/address customer issues/requests. Display excellent customer service skills and attitude on each and every interaction. Constantly strive to meet or exceed the goals/KPIs. Demonstrate flexibility in working in different shifts . This team works 24x7. Self-disciplined in order to adhere to the schedule published. Identify knowledge gaps and submit corrections/updates and new knowledge documents. Should be able to mentor new hires Required Skills / Competencies: B.Sc/B.Com/BCA/B.E/B.Tech (with computer science and electronics background) Other non-engineering graduation/Diploma: 2-4 yrs Trainings needed: Generic Training(s) Generic Trainings • Basic understanding of Microsoft Office applications (Outlook,Excel,Word,PowerPoint) Effective Email Writing Be a better listener Intonation in Conversations Reading Strategies Customer Service & Support For Customer Service Executives The Customer: How to Understand Their Needs Customer Service English Essentials Functional training(s) • Introduction to Service Management with ITIL 4 IT Troubleshooting Skill Training •IT Help Desk Professional•SharePoint Online Beginners Course Firm Knowledge • Ethics (deloitte.com) CoRe Global Contact Center IRPM |Snapshots & How they are being used Business Chemistry Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307848

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹18,724.10 - ₹31,959.41 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Job Summary: We are looking for a dynamic and customer-focused Inbound Sales Executive to join our B2C sales team in Kochi. The ideal candidate will be responsible for handling incoming inquiries, converting leads into customers, and delivering exceptional customer experiences. You will work closely with marketing and customer support to drive revenue and ensure customer satisfaction. Language Skills: Proficient in English communication (written and spoken) Arabic speaking is a plus Roles & Responsibilities: Handle inbound leads via phone, email, and chat, delivering prompt, professional responses to inquiries about watch models, pricing, and availability. Meet and exceed defined sales targets. Follow up with existing leads to nurture relationships and drive conversions, ensuring timely engagement to prevent drop-offs. Manage customer interactions across Chat, Email, and CRM systems—track leads, update deal statuses, and maintain accurate records. Collaborate with sales and warehouse teams to confirm product availability and coordinate urgent orders (e.g., bulk purchases or same-day store visits). Identify upsell and cross-sell opportunities by recommending relevant watch models based on customer preferences. Provide exceptional customer service to increase satisfaction and loyalty, addressing queries and resolving issues efficiently. Generate daily/weekly reports on lead conversion rates, chat volumes, and follow-up outcomes to support data-driven sales strategies. Participate in team training to stay updated on product offerings, promotions, and tools. Engage with Arabic-speaking customers when applicable, leveraging language skills to build stronger relationships in key GCC markets. Requirements: Proficient English communication skills (spoken and written). Arabic language proficiency (preferred) to cater to leads from UAE, KSA, Qatar, and Oman. Strong interpersonal skills for effectively engaging diverse customers. Ability to multitask, prioritize leads, and manage high-volume inquiries. Understanding of eCommerce sales funnels and lead nurturing techniques. Flexibility and adaptability to handle urgent customer needs (e.g., same-day store visits). Experience using CRM tools and managing digital communication channels. 2–5 years of experience in inbound B2C sales (preferred). Salary will be discussed during the interview process. Job Types: Full-time, Permanent

About AstroEra: AstroEra is a fast-growing astrology and spiritual guidance platform helping users connect with certified astrologers via chat, call, and app-based services. We are on a mission to empower millions with personalized astrological insights, and we’re looking for a skilled Digital Marketing Expert to drive growth through performance-driven campaigns. Key Responsibilities: Plan, execute, and optimize paid ad campaigns across Google Ads, Meta (Facebook & Instagram), and other relevant digital platforms. Focus on driving quality app installs while maintaining profitable ROAS (Return on Ad Spend). Create and manage multi-channel campaigns (Search, Display, YouTube, Meta Ads, and other ad networks). Monitor daily performance metrics, analyze data, and optimize bids, budgets, and creatives to achieve targets. Collaborate with the creative and content team to produce high-performing ad creatives (static, video, UGC). Conduct A/B testing on ad copies, audiences, and creatives for continuous performance improvement. Stay updated with latest ad trends, algorithm changes, and marketing tools to maximize results. Generate weekly and monthly performance reports, highlighting insights and strategies for scaling campaigns. Requirements: 3+ years of experience managing Google Ads and Meta Ads campaigns with a proven track record of delivering strong ROAS. Experience in mobile app user acquisition campaigns (Google UAC, Meta App Ads). Strong understanding of performance marketing metrics (CPC, CPA, CTR, ROAS, LTV). Ability to manage multiple campaigns and budgets simultaneously. Proficiency with Google Analytics, Appsflyer, Firebase, and other tracking tools (preferred). Excellent analytical, problem-solving, and communication skills. Willing to work full-time from our Gurgaon office. What We Offer: Opportunity to work with a fast-growing brand in the astrology and wellness space. A dynamic and creative work environment where your ideas can make a direct impact. Exposure to large-scale campaigns and budgets, driving both growth and brand awareness. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: Digital marketing: 3 years (Preferred) Work Location: In person Reference ID: Digital Marketing Specialist

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive . The ideal candidate will act as the first point of contact for customers, helping to resolve issues, answer queries, and provide an excellent customer experience. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in person. Identify and resolve customer issues efficiently and accurately. Provide product/service information and handle complaints with professionalism. Escalate complex issues to the appropriate internal teams. Maintain accurate records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Meet personal/team customer service targets and KPIs. Contribute to team efforts by accomplishing related tasks as needed. Required Skills and Qualifications: Excellent verbal and written communication skills. Strong problem-solving abilities and a patient, empathetic attitude. Ability to handle pressure and resolve conflicts effectively. Basic computer skills; experience with CRM software is a plus. Multilingual abilities (if required for the role). Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Work Location: In person Speak with the employer +91 9523558483

Pre-sales and post-sales customer support via email, online chat, phone (inbound/outbound). Handle inquiries regarding product, stock, shipping, order status, returns/exchange, refunds. Resolve complaints, provide appropriate solutions and alternatives within the time limits. Listing and updating products on the company's website and increase online sales. Regularly creating and updating banners on the website Running company social media advertising campaigns. Formulating high-quality novel written and visual content for each social media campaign. Monitoring the company's brand on social media Looking for person who have worked and managed online portal and should have knowledge about order processing, cataloging, product listing,Inventory management, vendor management. Monitor and maintain proper functionality of the website Observe the sales, promotions, marketing and social media activities over digital platforms Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred)

Location: Gurugram Job Type: Full-Time, Permanent Shift: Rotational Shifts | 6 Days Working | 1 Weekly Off Work Mode: On-site (Work from Office) Job Overview: We are hiring Customer Support Associates for voice, chat, and email-based roles. If you're a fresher looking to build a career in customer service, this is a great opportunity to join a dynamic team in a professional environment. Key Responsibilities: Interact with customers through voice and chat Assist with basic product or service-related queries Maintain customer satisfaction through timely resolution Follow internal protocols for documentation and communication Who Can Apply: Graduate / Undergraduate Freshers welcome (No prior experience needed) Good communication in English and Hindi Basic typing and computer skills Salary: ₹18,000 – ₹23,000 CTC/month (Based on communication & skill level) Perks: Paid training Career growth opportunities Daytime interview slots available Supportive and team-oriented work culture Interview Mode: Walk-in or Virtual (based on availability) Work Location: Gurugram – On-site Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Language: English (Required) Location: Gurgaon City, Haryana (Required) Work Location: In person *Speak with the employer* +91 9359550985 Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Education: Bachelor's (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9359550985

Location: Gurugram Job Type: Full-Time, Permanent Shift: Rotational Shifts | 5 Days Working | 2 Weekly Offs Work Mode: On-site (Work from Office) Job Overview: We are hiring experienced professionals for Customer Support and Technical Support Associate roles. This opportunity is ideal for candidates with prior experience in international voice/chat/email support or technical troubleshooting roles . Key Responsibilities: Handle customer interactions across voice, chat, or email Assist with service or product-related issues, technical queries, and troubleshooting Deliver professional and prompt support ensuring a high customer satisfaction rate Follow internal processes for documentation and escalation Eligibility Criteria: Graduation preferred (Undergraduates allowed for select roles) Minimum 6 months – 1 year experience in customer support, international BPO , or technical support Excellent communication skills in English Typing and basic computer proficiency required Immediate joiners preferred Must reside within 20 km of the Gurugram office Salary: ₹23,000 – ₹32,000 CTC/month (Based on experience and communication level) Perks & Benefits: 5 Days Working with 2 rotational weekly offs Cab facilities available (based on process) Paid training provided Career growth opportunities and incentives Safe and professional work environment Interview Mode: Walk-in or Virtual (based on role) Work Location: Gurugram (Work from Office) Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹32,000.00 per month Experience: International voice process: 1 year (Required) Technical support: 1 year (Required) Language: English (Required) Work Location: In person *Speak with the employer* +91 9359550985 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹32,000.00 per month Experience: Technical support: 1 year (Required) International voice process: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9359550985

Location: Gurugram Job Type: Full-Time, Permanent Shift: Rotational Shifts | 6 Days Working | 1 Weekly Off Work Mode: On-site (Work from Office) Job Overview: We are hiring Customer Support Associates for voice, chat, and email-based roles. If you're a fresher looking to build a career in customer service, this is a great opportunity to join a dynamic team in a professional environment. Key Responsibilities: Interact with customers through voice and chat Assist with basic product or service-related queries Maintain customer satisfaction through timely resolution Follow internal protocols for documentation and communication Who Can Apply: Graduate / Undergraduate Freshers welcome (No prior experience needed) Good communication in English and Hindi Basic typing and computer skills Salary: ₹18,000 – ₹23,000 CTC/month (Based on communication & skill level) Perks: Paid training Career growth opportunities Daytime interview slots available Supportive and team-oriented work culture Interview Mode: Walk-in or Virtual (based on availability) Work Location: Gurugram – On-site Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Language: English (Required) Location: Gurgaon City, Haryana (Required) Work Location: In person Speak with the employer +91 9359550985

Location: Gurugram Job Type: Full-Time, Permanent Shift: Rotational Shifts | 5 Days Working | 2 Weekly Offs Work Mode: On-site (Work from Office) Job Overview: We are hiring experienced professionals for Customer Support and Technical Support Associate roles. This opportunity is ideal for candidates with prior experience in international voice/chat/email support or technical troubleshooting roles . Key Responsibilities: Handle customer interactions across voice, chat, or email Assist with service or product-related issues, technical queries, and troubleshooting Deliver professional and prompt support ensuring a high customer satisfaction rate Follow internal processes for documentation and escalation Eligibility Criteria: Graduation preferred (Undergraduates allowed for select roles) Minimum 6 months – 1 year experience in customer support, international BPO , or technical support Excellent communication skills in English Typing and basic computer proficiency required Immediate joiners preferred Must reside within 20 km of the Gurugram office Salary: ₹23,000 – ₹32,000 CTC/month (Based on experience and communication level) Perks & Benefits: 5 Days Working with 2 rotational weekly offs Cab facilities available (based on process) Paid training provided Career growth opportunities and incentives Safe and professional work environment Interview Mode: Walk-in or Virtual (based on role) Work Location: Gurugram (Work from Office) Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹32,000.00 per month Experience: International voice process: 1 year (Required) Technical support: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9359550985

Skill required: Email - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? •Accenture Code of Business Ethics •Ability to establish strong client relationship •Ability to work well in a team •Adaptable and flexible •Agility for quick learning •Commitment to quality •Customer Technical Support •Customer Support Operations Certifications: English - Fluent Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

Job Title: Customer Service Executive – Blended Process (Voice + Chat) Process: Blinkit (Blended Customer Support) Key Responsibilities: Handle incoming customer queries via chat and voice calls Resolve customer concerns with accuracy and empathy Maintain excellent communication standards with clear, polite, and professional responses Document interactions and update systems accurately Meet daily targets for response time, resolution, and customer satisfaction Eligibility Criteria: Education: 12th Pass, Undergraduate, or Graduate (any stream) Experience: Freshers & candidates with prior chat or customer service experience are welcome Communication: Should be confident with Versant Level 5 communication , good comprehension & vocabulary skills Computer Knowledge: Basic system handling is a must Gender: Both Male and Female can apply Interview Mode: Face-to-face only Training: 15 Days (Stipend of ₹1,000/day based on present days) Cab Facility: Not available Shift Details: For Female Candidates: General Day Shift For Male Candidates: Rotational Shifts (24x7 with Night Shifts) Work Days: 6 Days Working 1 Rotational Week Off Salary: Freshers: ₹28,000 CTC | ₹24,250 In-hand Experienced (Chat/Customer Support): ₹32,500 CTC | ₹28,750 In-hand Attractive Incentives (Based on performance) For Male Candidates: Rotational Shifts (24x7 with Night Shifts) Job Type: Full-time Pay: ₹20,000.00 - ₹31,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Fluent English (Required) Work Location: In person

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn't need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.