About the role: We are seeking a motivated SEO Specialist to join our team. This role offers hands-on experience in planning and executing digital marketing campaigns across various channels. The ideal candidate will assist in implementing strategies to enhance brand visibility and engagement. Key Responsibilities : -Execute SEO strategies including keyword research, on-page optimization, content optimization, and link building. -Support digital marketing campaigns across SEO, SMO, email, social media, and display ads. -Manage and optimize SEO-friendly content for websites, blogs, and social platforms. -Track performance using tools like Google Analytics, Search Console, and heatmaps; generate insights and reports. -Collaborate with internal teams to optimize landing pages and improve UX. Requirements: -Bachelor’s degree in Marketing, Business, or related field (preferred) -Hands-on experience in digital marketing and SEO fundamentals -Strong communication, analytical, and content optimization skills -Experience with SEO tools (Ahrefs, Semrush, Moz) and analytics tools Perks: -Salary + Incentives -Insurance -5 Days working -Lunch and other facilities Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person

About the role: We are seeking a motivated SEO Specialist to join our team. This role offers hands-on experience in planning and executing digital marketing campaigns across various channels. The ideal candidate will assist in implementing strategies to enhance brand visibility and engagement. Key Responsibilities : -Execute SEO strategies including keyword research, on-page optimization, content optimization, and link building. -Support digital marketing campaigns across SEO, SMO, email, social media, and display ads. -Manage and optimize SEO-friendly content for websites, blogs, and social platforms. -Track performance using tools like Google Analytics, Search Console, and heatmaps; generate insights and reports. -Collaborate with internal teams to optimize landing pages and improve UX. Requirements: -Bachelor’s degree in Marketing, Business, or related field (preferred) -Hands-on experience in digital marketing and SEO fundamentals -Strong communication, analytical, and content optimization skills -Experience with SEO tools (Ahrefs, Semrush, Moz) and analytics tools Perks: -Salary + Incentives -Insurance -5 Days working -Lunch and other facilities Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person

About the Role: As a Java Developer at Relinns, you will be responsible for designing, developing, and maintaining high-performance, scalable, and secure Java applications. You will collaborate with cross-functional teams to analyze requirements, create technical designs, and implement robust software solutions that meet business needs. What You Need for this Position: Knowledge of Java and its core principles. Familiarity with Joget Workflow or a strong willingness to learn is a plus. Understanding of web technologies including HTML, CSS, and JavaScript. Basic knowledge of database systems such as MySQL or PostgreSQL. Familiarity with Git and version control. Strong problem-solving skills and attention to detail. Excellent communication skills and the ability to collaborate effectively with team members. Ability to work methodically, manage priorities, and meet deadlines. Eagerness to learn new technologies and improve skills continuously. Previous internship or coursework in web development is a plus. What You Will Be Doing: Assist in the development and maintenance of web applications using Java and Joget Workflow. Write reusable, testable, and efficient code. Collaborate with cross-functional teams to gather and analyze requirements. Design and implement solutions to streamline business processes. Integrate user-facing elements developed by front-end developers with server-side logic. Participate in code reviews and provide constructive feedback to peers. Debug and troubleshoot issues to ensure optimal performance. Stay updated with the latest industry trends and best practices in web development. Contribute to team efforts by delivering high-quality work within established timelines. Top Reasons to Work with Us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with an intellectual and exceptionally talented team Friendly and high-growth work environment Competitive compensation Job Type: Full-time Pay: ₹200,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Java: 1 year (Required) total work: 1 year (Required) License/Certification: Java (Preferred) Work Location: In person

About the role As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 3+ years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI/ML: 3 years (Required) Work Location: In person

About the role As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 3+ years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI/ML: 3 years (Required) Work Location: In person

About the role: We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. What You Need for this Position: Required bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services. Required experience in professional UI/UX design work for both web and mobile platforms. Must have experience working in a product-based company, with a strong background in SaaS (Software as a Service) and B2B (Business-to-Business) environments. Should have Working knowledge of the related technologies and software that include Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite. Team player but can work independently too. Should have Excellent written and verbal communication skills. Should be Multi-tasking and time-management skills, with the ability to prioritize tasks. What You Will Be Doing: To Investigate user experience design requirements for our suite of digital assets. To Develop and conceptualize a comprehensive UI/UX design strategy for the brand. To Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. To Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets. To Test UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages. To Collaborate with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user. To Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. To Adhere to style standards on typography and graphic design. Top reasons to work with us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with intellectual and exceptionally talented team. Friendly and high growth work environment. Competitive compensation. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

The Role- As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role- Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2–5 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing- Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us- Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI: 2 years (Required) Work Location: In person

Job title: Customer Support Executive Experience: 2 - 5 Years Location: Mohali As a Technical Support Executive , you will be the first point of contact for customers using our flagship product, BotPenguin . You will help resolve technical queries, troubleshoot issues, and ensure customer satisfaction by providing timely and effective solutions. Your role will also involve gathering customer feedback and collaborating with product and engineering teams to improve the platform continuously. What you need for this role- Education: Bachelor’s degree in Computer Science, IT, or related field. Experience: 2–5 years in technical support or customer success roles (preferably in SaaS or IT solutions). Skills Required: Strong problem-solving and troubleshooting skills. Excellent communication skills (verbal and written). Familiarity with CRM and support tools (e.g., Freshdesk, Zendesk). Ability to analyze customer feedback and identify recurring issues. Technical aptitude with a willingness to learn product features deeply. What you will be doing- Respond to customer queries via chat, email, and calls. Troubleshoot technical issues and provide timely, effective solutions. Escalate complex issues to engineering or product teams when required. Collect and document customer feedback to identify trends. Suggest improvements for product features and support processes. Collaborate with cross-functional teams to enhance customer experience. Support other organisational tasks as required, including training new team members or assisting operations teams. Top reasons to work with us- Be the voice of customers for a fast-growing AI SaaS product. Work with global clients and cutting-edge technology. Growth-oriented culture with opportunities to upskill. Collaborative team environment with knowledge-sharing at its core. Flexible work hours and a strong work-life balance. Job Type: Full-time Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Leave encashment Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

About the role: We are hiring a Senior Content Writer to join our team and enrich our company platforms with drool-worthy content such as new blog posts, quora answers, videos, guides, and marketing copy. He/She will be responsible for conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication. Quality writing pieces that appeal to our audiences, attract customers and boost brand awareness will be required. Requirements for This Role: Bachelor’s degree in Marketing, English, Journalism, or a related field 3–4 years of experience as a Content Writer, Copywriter, or in a similar role Strong understanding of digital marketing frameworks and strategies, including SEO, email marketing, and web analytics Proven experience conducting research using multiple sources and tools such as Typeform, SurveyMonkey, Statista, Google Ads, Google Keyword Planner, Google Analytics, or similar platforms Demonstrated ability to scale content and drive organic traffic using platforms like Quora, Reddit, Medium, and others Excellent writing, editing, and communication skills, with the ability to collaborate effectively across teams and consistently meet tight deadlines Hands-on experience with Content Management Systems (CMS) such as WordPress, Wix, or similar platform Key Responsibilities: Analyze content marketing performance metrics and provide actionable insights to improve overall content effectiveness and team growth Regularly audit content published across platforms to ensure it meets quality standards and brand expectations Plan, create, and manage the content calendar for the content marketing team Research industry-related topics using SEO best practices to increase organic traffic Produce a wide range of content formats, including blogs, emails, newsletters, social media posts, videos, and white papers Write clear, compelling marketing copy to promote products and services Create well-structured content drafts using CMS tools Collaborate with marketing and design teams to enhance articles with visuals and illustrations Conduct in-depth keyword research and apply SEO guidelines to scale website traffic Ensure consistency across all content in terms of tone, style, fonts, and imagery Actively manage and promote the company blog and pitch content to relevant third-party platforms Review and edit content created by other team members and collaborate cross-functionally to develop innovative content ideas Top Reasons to Work with Us: ● We're a fast-paced growing team tackling newer and bigger challenges every day. ● Learning new concepts while working with an intellectual and exceptionally talented team ● Friendly and high-growth work environment ● Competitive compensation Job Type: Full-time Pay: ₹200,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in generating content tailored for both SaaS and B2B contexts? Experience: Tech Content Writing: 3 years (Required) Work Location: In person

About the role: We are seeking an experienced Marketing Strategist with a strong background in planning and implementing marketing initiatives, particularly for SaaS products. This role involves driving customer acquisition, enhancing brand visibility, and achieving product-market fit through innovative, data-driven strategies. The ideal candidate will take ownership of strategic planning, execute comprehensive marketing campaigns, and collaborate cross-functionally to maximize profitability and market share while maintaining consistency across all marketing efforts. What you need for this position: Master’s degree in Marketing, Business Administration, or a relevant field. 5 to 8 years of experience in marketing roles, preferably in a product company (experience with SaaS products is highly preferred). Experience in marketing roles with a proven track record of managing comprehensive strategies is a plus. Hands-on experience in planning and executing marketing strategies and campaigns. Proficiency in CRM software and Content Management Systems. Strong grasp of market research techniques, data analysis, & statistics methods. Thorough knowledge of strategic planning principles and marketing best practices. Excellent communication, interpersonal, and presentation skills. Analytical mindset with a focus on data-driven decision-making. Familiarity with agile development methodologies is preferred What you will be doing: Develop and implement forward-thinking marketing strategies tailored to SaaS products, ensuring alignment with business objectives and product lifecycle goals. Identify and prioritize target audience segments to drive engagement, customer acquisition, and product adoption. Craft compelling value propositions and messaging frameworks to position products competitively in the market. Conduct comprehensive research to uncover industry trends, customer pain points, and competitive insights for differentiation. Plan and execute data-driven demand generation initiatives across digital, email, social media, and paid advertising channels. Focus on lead nurturing, customer retention, and reducing churn through targeted campaigns. Design and manage multi-channel marketing campaigns in collaboration with creative and content teams. Analyze campaign performance using analytics tools, tracking KPIs like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Investment (ROI), etc. Leverage data insights to optimize campaigns and inform future strategies. Work closely with product management, sales, and customer success teams to ensure cohesive marketing efforts and successful product launches. Develop and manage the marketing budget, ensuring efficient allocation and cost-effectiveness. Provide regular reporting on expenditures and ROI to justify investments. Stay updated on emerging SaaS marketing tools, techniques, and platforms to maintain a competitive edge. Experiment with innovative marketing strategies and share advancements with the team to foster continuous learning and adaptation. Top reasons to work with us: The organization is led by an IIM alumnus who built it on a strong set of values. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Job Type: Full-time Pay: ₹900,000.00 - ₹1,200,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you worked for Saas products? Work Location: In person

The Role: As a Customer Success Lead , you will own the post-sales customer journey for our AI chatbot SaaS platform. You will be responsible for client onboarding, technical support excellence, process improvement, and team leadership. This role acts as the bridge between customers, support teams, and product engineering to ensure fast issue resolution, high satisfaction, and long-term customer success. You will also play a key role in defining support standards, improving documentation, and driving measurable outcomes across customer success metrics. What you need for this role: Education- Bachelor’s degree in Computer Science, IT, Engineering, or a related field Experience- 5 to 7 years of experience in Customer Success or Technical Support roles within a SaaS product-based company Skills Required- Strong hands-on experience with APIs and Webhooks Experience using HubSpot for CRM and ticket management Ability to troubleshoot technical issues and integrations end-to-end Experience managing and mentoring an existing support or CS team Strong process building and documentation skills Excellent written and verbal communication skills Prior exposure to WhatsApp API or chatbot platforms is a plus What you will be doing: Own and manage client onboarding , including technical setup and integration guidance Act as the escalation point for complex technical and product issues Ensure smooth day-to-day support operations across tickets and live channels Collaborate closely with Product and Engineering teams to resolve bugs and feature gaps Create and maintain support processes, SOPs, and help assets such as FAQs and knowledge base articles Track and improve key customer success metrics, including First Response Time, TAT, Resolution SLA, and CSAT Review support quality and guide the team on best practices and improvements Share customer feedback and insights to drive product and experience improvements Support organisational initiatives such as training, internal documentation, and process audits Top reasons to work with us: Be the voice of customers for a fast-growing AI SaaS product. Work with global clients and cutting-edge technology. Growth-oriented culture with opportunities to upskill. Collaborative team environment with knowledge-sharing at its core. Flexible work hours and a strong work-life balance. Job Type: Full-time Pay: From ₹800,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: SaaS: 5 years (Required) Product based company: 5 years (Required) Work Location: In person

About the role: We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. What You Need for this Position: Required bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services. Required experience in professional UI/UX design work for both web and mobile platforms. Must have experience working in a product-based company, with a strong background in SaaS (Software as a Service) and B2B (Business-to-Business) environments. Should have Working knowledge of the related technologies and software that include Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite. Team player but can work independently too. Should have Excellent written and verbal communication skills. Should be Multi-tasking and time-management skills, with the ability to prioritize tasks. What You Will Be Doing: To Investigate user experience design requirements for our suite of digital assets. To Develop and conceptualize a comprehensive UI/UX design strategy for the brand. To Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. To Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets. To Test UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages. To Collaborate with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user. To Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. To Adhere to style standards on typography and graphic design. Top reasons to work with us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with intellectual and exceptionally talented team. Friendly and high growth work environment. Competitive compensation. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: SaaS: 2 years (Required) Product development: 2 years (Required) Work Location: In person

About the role: We are seeking a dynamic MEAN Stack Developer with expertise in MongoDB, Express.js, AngularJS, and NodeJS. The successful candidate will join a team dedicated to developing scalable products that reach a wide audience. Additional knowledge in React, Python, and server management will be instrumental to the role. What You Need for this Position: Bachelor’s degree in Computer Science or a related field. 2-5 years of experience as a MEAN Stack Developer, with a solid foundation in MongoDB, Express.js, AngularJS, and NodeJS. Proficiency in additional technologies such as React, Python, PHP, jQuery, MySQL, and Symfony. Proficient in other web technologies and UI/UX standards. Strong understanding of OOP principles and server management. Experience with AWS and cloud infrastructure. Excellent communication skills, both written and verbal. Analytical thinker with the ability to solve problems creatively. What You Will Be Doing: Implement new features in our existing products using React/JS, enhancing functionality and user experience. Contribute to the detailed design and architecture of both backend API services and frontend applications. Ensure that architectural integrity is maintained and evolved as needed. Drive design discussions, participate in code reviews, and lead daily stand-up meetings to ensure alignment and progress toward project goals. Work closely with the Product team to understand requirements, assist in building the product backlog, and plan new initiatives. Ensure that the technical team's insights are incorporated during the product development phases. Stay informed about the technical implementation of all initiatives. Collaborate with engineering leadership to identify and mitigate any risks that could impact delivery timelines or quality. Partner with the QA team to support the resolution of bugs identified during regression and functional testing. Ensure that the developed solutions meet quality standards and functional requirements. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Job Type: Full-time Pay: ₹200,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Mohali district, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: MEAN: 1 year (Required) Work Location: In person

About the role We are looking for a MERN Stack Developer who will be responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary. What You Need for this Position: Graduation in computer science & related field Must have experience in designing and developing applications using JavaScript frameworks Required strong knowledge of HTML 5, CSS, Bootstrap, and other front-end frameworks Required a strong understanding of OOAD, OOPS, and core JAVA principles Should have a Strong understanding of Data Structures and Design Patterns Should have Good knowledge of SQL programming, and databases such as MongoDB, MySQL Must have experience in working with code versioning tools (SVN/Git) Must have experience working in an Agile/Scrum environment Must have experience in working with cloud environments such as AWS, Azure, Google Cloud Exposure to payment gateways, social network integrations, and messaging systems would be an advantage MERN stack developer must have proven experience in front-end & back-end development Excellent written and verbal communication skills Self-motivated and outstanding analytical skills Client Interaction. What You Will Be Doing: To design and develop scalable applications using Node JS, React JS, HTML 5, CSS, Bootstrap, Mongo DB To design and develop applications using XML, JSON Web Services, RESTFul APIs, and related frameworks To create and maintain databases and objects using SQL and No SQL databases To ensure the best possible performance, quality, and responsiveness of applications To write bug-free code with relevant commenting and documentation To work on new platforms/frameworks/technologies as required Job Type: Full-time Pay: ₹200,000.00 - ₹600,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali district, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current or Home location? Experience: MERN: 2 years (Required) Location: Mohali district, Punjab (Required) Work Location: In person

The Role As a DevOps Engineer , you will be an integral part of the product and service division, working closely with development teams to ensure seamless deployment, scalability, and reliability of our infrastructure. You'll help build and maintain CI/CD pipelines, manage cloud infrastructure, and contribute to system automation. Your work will directly impact the performance and uptime of our flagship product, BotPenguin. What you need for this role Education: Bachelor's degree in Computer Science, IT, or a related field. Experience: 2-5 years in DevOps or similar roles. Technical Skills: Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions. Experience with containerization and orchestration using Docker and Kubernetes. Strong understanding of cloud platforms, especially AWS & Azure. Familiarity with infrastructure as code tools such as Terraform or CloudFormation. Knowledge of monitoring and logging tools like Prometheus, Grafana, and ELK Stack. Good scripting skills in Bash, Python, or similar languages. What you will be doing Build, maintain, and optimize CI/CD pipelines. Monitor and improve system performance, uptime, and scalability. Manage and automate cloud infrastructure deployments. Work closely with developers to support release processes and environments. Implement security best practices in deployment and infrastructure management. Ensure high availability and reliability of services. Document procedures and provide support for technical troubleshooting. Contribute to training junior team members, and assist HR and operations teams with tech-related concerns as required. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. A culture that fosters creativity, ownership, and collaboration. Detail-oriented with a focus on automation and efficiency. Strong problem-solving abilities and proactive mindset. Effective communication and collaboration skills. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: DevOps: 3 years (Required) Work Location: In person

The Role- As a Customer Success Lead , you will own the post-sales customer journey for our AI chatbot SaaS platform. You will be responsible for client onboarding, technical support excellence, process improvement, and team leadership. This role acts as the bridge between customers, support teams, and product engineering to ensure fast issue resolution, high satisfaction, and long-term customer success. You will also play a key role in defining support standards, improving documentation, and driving measurable outcomes across customer success metrics. What you need for this role- Education - Bachelor’s degree in Computer Science, IT, Engineering, or a related field Experience - 5 to 8 years of experience in Customer Success or Technical Support roles within a SaaS product-based company Skills Required - Strong hands-on experience with APIs and Webhooks Experience using HubSpot for CRM and ticket management Ability to troubleshoot technical issues and integrations end-to-end Experience managing and mentoring an existing support or CS team Strong process building and documentation skills Excellent written and verbal communication skills Prior exposure to WhatsApp API or chatbot platforms is a plus What you will be doing- Own and manage client onboarding , including technical setup and integration guidance. Act as the escalation point for complex technical and product issues. Ensure smooth day-to-day support operations across tickets and live channels. Collaborate closely with Product and Engineering teams to resolve bugs and feature gaps. Create and maintain support processes, SOPs, and help assets such as FAQs and knowledge base articles. Track and improve key customer success metrics, including First Response Time, TAT, Resolution SLA, and CSAT. Review support quality and guide the team on best practices and improvements. Share customer feedback and insights to drive product and experience improvements. Support organizational initiatives such as training, internal documentation, and process audits. Lead, mentor, and train junior customer success team members , ensuring consistent service quality. Handle escalations and resolve complex customer issues effectively. Top reasons to work with us- Be the voice of customers for a fast-growing AI SaaS product. Work with global clients and cutting-edge technology. Growth-oriented culture with opportunities to upskill. Collaborative team environment with knowledge-sharing at its core. Flexible work hours and a strong work-life balance. Job Type: Full-time Pay: ₹700,000.00 - ₹1,500,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person

About the Role: As a Java Developer at Relinns, you will be responsible for designing, developing, and maintaining high-performance, scalable, and secure Java applications. You will collaborate with cross-functional teams to analyze requirements, create technical designs, and implement robust software solutions that meet business needs. What You Need for this Position: Knowledge of Java and its core principles with 3+ years of experience Familiarity with Joget Workflow or a strong willingness to learn is a plus. Understanding of web technologies including HTML, CSS, and JavaScript. Basic knowledge of database systems such as MySQL or PostgreSQL. Familiarity with Git and version control. Strong problem-solving skills and attention to detail. Excellent communication skills and the ability to collaborate effectively with team members. Ability to work methodically, manage priorities, and meet deadlines. Eagerness to learn new technologies and improve skills continuously. Previous internship or coursework in web development is a plus. What You Will Be Doing: Assist in the development and maintenance of web applications using Java and Joget Workflow. Write reusable, testable, and efficient code. Collaborate with cross-functional teams to gather and analyze requirements. Design and implement solutions to streamline business processes. Integrate user-facing elements developed by front-end developers with server-side logic. Participate in code reviews and provide constructive feedback to peers. Debug and troubleshoot issues to ensure optimal performance. Stay updated with the latest industry trends and best practices in web development. Contribute to team efforts by delivering high-quality work within established timelines. Top Reasons to Work with Us: We're a small, fast-paced growing team tackling huge new challenges every day. Learning new concepts while working with an intellectual and exceptionally talented team Friendly and high-growth work environment Competitive compensation Job Type: Full-time Pay: ₹600,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: Java: 1 year (Required) total work: 1 year (Required) License/Certification: Java (Preferred) Work Location: In person

About the role As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 3+ years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI/ML: 3 years (Required) Work Location: In person

About the role As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 3+ years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI/ML: 3 years (Required) Work Location: In person

About The Role As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What You Need For This Role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills:Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What You Will Be Doing Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Based on performance, this role offers the opportunity for promotion to a VP/ CTO position. MEAN/MERN Stack