Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Subject Matter Expert - Service Desk at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Subject Matter Expert - Service Desk, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Subject Matter Expert - Service Desk combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Graduate with 3-5 years of experience in Service Desk/L2/IAM/ environment Should have spent 15 months in current role. Should be technically good with handling advance troubleshooting on Desktop/Laptop/Applications and Network. Knowledge of Windows, Mac, or Linux operating systems Support help desk knowledge development and good with conducting training Excellent with Troubleshooting and problem-solving skills Develop and support Customer support knowledge Should be excellent with customer service/handling skills Active listener with flexibility to modify approach and adapt to customer needs Willing to Work from office 3-4 days as required by business. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Subject Matter Expert - Service Desk at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Subject Matter Expert - Service Desk, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Subject Matter Expert - Service Desk combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Graduate with 3-5 years of experience in Service Desk/L2/IAM/ environment Should have spent 15 months in Current role. Should be technically good with handling advance troubleshooting on Desktop/Laptop/Applications and Network. Knowledge of Windows, Mac, or Linux operating systems Support help desk knowledge development and good with conducting training Excellent with Troubleshooting and problem-solving skills Develop and support Customer support knowledge Should be excellent with customer service/handling skills Active listener with flexibility to modify approach and adapt to customer needs Willing to Work from office 3-4 days as required by business. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Subject Matter Expert at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Subject Matter Expert , you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Subject Matter Expert combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Minimum 4 – 5-year Service Desk experience. Understanding and implementing ITIL best practices for IT service management. Familiarity with IAM concepts and best practices. Should have the overview knowledge of Azure & Active Directory Managing user accounts and permissions in the identity and access management system. Should have insight knowledge of working in ServiceNow tool and service now reporting Flexibility to modify approach and adapt to customer needs Experience modifying approaches and adapting to customer needs Experience in Service Desk role of Providing exceptional support and ensuring customer satisfaction. Effectively communicating with users and team members. Developing and utilizing a knowledge base for faster issue resolution. Conducting thorough analyses to prevent recurring issues. Strong analytical skills required for resolving technical issues efficiently. Providing technical support via remote tools. Creating and maintaining detailed documentation for processes and solutions. Efficiently managing time to handle multiple tasks and projects. Proficient in using spreadsheets and word processing software, such as Microsoft Excel and Microsoft Word& Microsoft Teams Preferred Skills and Experience: Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Please Apply on the below link or share application on apeksha.patil@kyndryl.com https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/Java-Developer_R-35456 Immediate Joiners preferred Job Description Summary Employees in this role define and use design documentation, functional programming specifications, and high level design documents to implement identified components. Ensure implemented components are documented appropriately, unit tested, and ready for integration into the final product. Present/demonstrate implemented product features through playback sessions as required. Provide fixes to defects identified during pre-production and post-production phases in the software development life cycle. Provide work estimates for assigned development work. Guide and explain features, functional objectives, or technologies that are being built to interested parties. Job DescriptionJob Description Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. 1. Design and Development: Expertise in design and develop efficient end-to-end web based application . Design and implement micro-services based solutions and strategy. Hands on experience in designing and developing applications using Java, J2EE, JSF, Spring Boot . Writing application interface codes using JavaScript following angular and react.js workflows. 2. Code Review and Quality: Deliver quality code including reliability, efficiency, security, maintainability, and usability by applying best practices. 3. Problem Solving: Troubleshoot and resolve software defects and challenges. Work closely with cross-functional teams to address technical issues and find solutions that elevate the user experience. Ability to prioritize and multi-task to meet deadlines. 4. Continuous Improvement: Identify and implement process improvements to optimize development efficiency and software quality. Actively participate in knowledge-sharing sessions and contribute to the growth of the development team. Technical Skill Expertise in following technical areas is MUST. 1. Hands on experience in designing and developing applications using Java, J2EE. 2. Hands on experience in Spring, Spring Boot. 3. Proficiency In Microservices based application development and RESTful APIs. 4. Excellent knowledge on Relational Databases, SQL and ORM technologies (Hibernate), PostgreSQL. 5. Hands on experience In JavaScript, CSS, HTML and front-end languages. 6. Hands on experience in GIT, Maven. 7. Hands on experience in Docker, Kubernetes, and AWS . 8. Excellent troubleshooting skills. Other Skill In-depth understanding of SDLC life Cycle. Code Quality and other quality framework. Good communication skills.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description : As ELK architect (Elasticsearch, Logstash, and Kibana), you will be responsible for designing and implementing the data architecture and infrastructure for data analytics, log management, and visualization solutions using the ELK stack. You will collaborate with cross-functional teams, including data engineers, developers, system administrators, and stakeholders, to define data requirements, design data models, and ensure efficient data processing, storage, and retrieval. Your expertise in ELK and data architecture will be instrumental in building scalable and performant data solutions. Responsibilities: 1. Data Architecture Design : Collaborate with stakeholders to understand business requirements and define the data architecture strategy for ELK-based solutions. Design scalable and robust data models, data flows, and data integration patterns. 2. ELK Stack Implementation : Lead the implementation and configuration of ELK stack infrastructure to support data ingestion, processing, indexing, and visualization. Ensure high availability, fault tolerance, and optimal performance of the ELK environment. 3. Data Ingestion and Integration : Design and implement efficient data ingestion pipelines using Logstash or other relevant technologies. Integrate data from various sources, such as databases, APIs, logs, AppDynamics, storage and streaming platforms, into ELK for real-time and batch processing. 4. Data Modeling and Indexing : Design and optimize Elasticsearch indices and mappings to enable fast and accurate search and analysis. Define index templates, shard configurations, and document structures to ensure efficient storage and retrieval of data. 5. Data Visualization and Reporting : Collaborate with stakeholders to understand data visualization and reporting requirements. Utilize Kibana to design and develop visually appealing and interactive dashboards, reports, and visualizations that enable data-driven decision-making. 6. Performance Optimization : Analyze and optimize the performance of data processing and retrieval in ELK. Tune Elasticsearch settings, queries, and aggregations to improve search speed and response time. Optimize data storage, caching, and memory management. 7. Data Security and Compliance : Implement security measures and access controls to protect sensitive data stored in ELK. Ensure compliance with data privacy regulations and industry standards by implementing appropriate encryption, access controls, and auditing mechanisms. 8. Documentation and Collaboration : Create and maintain documentation of data models, data flows, system configurations, and best practices. Collaborate with cross-functional teams, providing guidance and support on data architecture and ELK-related topics Who You Are Candidate should have minimum 8+ years of experience. Apply Architectural Methods. Design Information System Architecture. Lead Systems Engineering Management. AD & AI leadership . Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Please submit application on the below link or write to apeksha.patil@kyndryl.com https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/Java-Full-Stack-Developer_R-35416 Immediate Joiners Proffered Job Description Summary Employees in this role define and use design documentation, functional programming specifications, and high level design documents to implement identified components. Ensure implemented components are documented appropriately, unit tested, and ready for integration into the final product. Present/demonstrate implemented product features through playback sessions as required. Provide fixes to defects identified during pre-production and post-production phases in the software development life cycle. Provide work estimates for assigned development work. Guide and explain features, functional objectives, or technologies that are being built to interested parties. Job DescriptionJob Description Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then theres a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Required Technical and Professional Experience 6+ years of experience in Java. Experience with Spring Boot, Hibernate, and RESTful API design. Working knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB). Familiarity with version control systems such as Git. Strong experience with React and related libraries (e.g., Redux, React Router). Understanding of HTML5, CSS3, and JavaScript (ES6+). Experience with frontend build tools like Webpack, Babel, and npm/yarn. Knowledge of responsive web design and cross-browser compatibility issues. Tools & Technologies: Familiar with CI/CD pipelines, Docker, and containerized environments. Experience with unit testing frameworks (JUnit, Mockito for Java and Jest, React Testing Library for React). Knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Preferred Technical and Professional Experience Bachelors or masters degree in computer science, Engineering Experience with microservices architecture and design patterns. Familiarity with GraphQL or other API architectures. Knowledge of DevOps tools and practices (e.g., Jenkins, Kubernetes). Experience with React Native or mobile application development is a plus.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Skills and Experience Public Cloud /Hybrid Cloud Services Deep technical understanding of Private Cloud, Virtualization environments like Vmware VCF/vSpere, Nutanix, KVM & others, Openshift / Kubernetes, Dockers. Deep architectural and solutioning knowledge with AWS/Azure services whether IaaS, PaaS or Cloud Native services, Kubernetes and microservices. Landing zone architectures, Public Cloud Network and Security capabilities/services across AWS, GCP, Azure. AWS/Azure Architectural framework for applications, resiliency/disaster recovery, Kubernetes services and other PaaS Services for Cloud native applications etc. Kubernetes services for application modernization and microservices and containers Experience architecting solutions within Amazon Web Services (AWS), Azure, VMware & Hybrid cloud environment, AWS Outpost etc. Cloud CLI, APIs, CloudFormation templates and Management Console, Cloud Watch, Azure Monitor, Monitoring & Logging, Cloud Optimization, Cloud native Security Services Cloud Build Services, Cloud Migration (CSP to CSP, On-prem to CSP), Cloud Managed Services Competitive understanding of services from CSPs and costing Multi-Cloud Managed Services, Cloud native services for Cloud operations and management. Modern Cloud operations using AI/ML framework, AIOps, Observability and analytics. Service level agreements, Key Performance indicators for Cloud Services, Cloud managed services. Application Services @Cloud Architect Cloud native applications on AWS/Azure cloud services, microservices, containerization on Kubernetes, DevOps and CI/CD pipelines Understanding of industry specific architectures on Cloud, Cloud native resiliency for platforms and applications SAP / Oracle ERP Services on AWS/Azure Cloud Data lake, Data Analytics, Data Management solutions on AWS/Azure Cloud, Data warehousing and Big data processing Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes for Cloud native apps, data protection, cryptography, key management, identity and access management (IAM), API security, Key management) within SaaS, IaaS, PaaS, and other cloud environments Review technology designs with technology architects and engineers, taking local and regional regulatory requirements into account Professional Skills Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes. Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs/Hyperscalers and partners to support the development of winning solutions at optimum cost. Effectively interface with Sales and bid-management teams. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Skills and Experience IT Managed Services (Technology Towers): Understanding of various Hyper-scales/ Public Cloud Services /Cloud Native elements from a Managed Services context such as management of – Cloud native services, landing zone/elements, Compute/storage instances, Cloud Native administration /security/optimization. Knowledge of new age Hybrid Cloud, multi-cloud and Containers/kubernetes platforms operations and management and tools/service management framework. Deep understanding of various legacy Data Center /Hybrid Cloud infrastructure / Hyperconverged infrastructure / Public Clouds /Cloud Native elements from a Managed Services context such as management of – Server, Storage, DB, Middleware, RTO, RPO, HA, Backup, firewalls, switches routers. Proven understanding & experience of various IT Managed Services aspects such as Service Window, Availability SLA, Incident SLA, SLO, KPI. Experience of solutioning Shared Service Model / dedicated on-premise solution model. Knowledge in AI/ML driven service delivery, Automation –Ansible, AIOps, Observability or Hybrid Cloud / Multi-Cloud environments for modern service delivery and operations. Knowledge in security managed services for technologies deployed across Data Center, Cloud Native Security, Network and perimeter security, End point security etc Digital Workplace Services: Deep understanding of today’s Digital Workplace Services; workplace modernization based on GenAI driven Service Desk, ChatOps, Collaboration and Workflow orchestrations for IT and business services, Proven experience of solutioning Digital Workplace Support solution covering multi-location on-premise / on-call support models. Proven experience of solutioning complex Service Window & SLAs for Incident, Change, On-call, AMC, Vendor Management etc. Deep understanding of Asset Management, Patch Management solutions. Deep understanding of service desk solutions & related KPIs of Response, Resolution, MTTR etc. Deep understanding of automation, cognitive & self-healing, self help solutions, and integrating the productivity & efficiency benefits of these components in the overall solution. Workflow orchestration and Digital experience management Experience in End user computing solutions like VDI, Cloud Desktop, Mobility/MDM/M365, unified end point management, workplace transformation etc. Professional Skills Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes. Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs and partners to support the development of winning solutions at optimum cost. Teaming & Collaboration with Sales and bid-management teams. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator- CICS at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8 + years of experience in Mainframe CICS. Installation, upgrade and maintenance of CICS and related products & Sound knowledge in SMPE. · Experience in problem determination, performance tuning, setting security and web enabling CICS. Set up and maintain CICS regions. · Primary on call support for upgrading/installing and migrating CICS Transaction servers. · Diagnose CICS system and related product issues and follow up with root cause analysis. Knowledge in managing MQ subsystems in Mainframe. · Working experience with page sets, buffer pools, VSAM files, CSQUSTIL, shared queues and cluster. Preferred Technical and Professional Experience Bachelor’s degree in computer science or a related field. SME for MF CICS Application problem determination. Technical guidance to the team. Experience supporting high availability infrastructure operations and implementing/improving disaster recovery. Proven experience in CICS System Administration environment with work management, user management, journal management and performance management. Excellent troubleshooting and customer service skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 3 years of experience administering messaging and collaboration environments. Hands-on experience with third-party messaging solutions, especially Retarus, is highly desirable. Strong knowledge of Microsoft 365 collaboration and productivity tools such as Planner, Delve, Shifts, Stream, Forms, and Sway. Administer, monitor, and support messaging services, including Exchange servers, SMTP relay configurations, and Retarus for secure and compliant email delivery. Manage and troubleshoot hybrid messaging environments, ensuring seamless mail flow, mailbox provisioning, distribution lists, and delegated access. Oversee integration and ongoing support for third-party messaging solutions, with a focus on Retarus, to enhance email security and compliance. Configure, support, and optimize supplementary Microsoft 365 collaboration and productivity services, including Planner, Delve, Shifts, Stream, Forms, and Sway, to meet business needs and drive user adoption. Implement and manage security measures such as threat protection, data loss prevention, compliance policies, and encryption for messaging and collaboration tools. Plan and execute migrations, upgrades, and integrations with minimal disruption, including mailbox and data migrations across platforms. Provide technical support and guidance to end users and stakeholders, including training and documentation for all messaging and collaboration tools. Collaborate with IT, security, and business teams to align solutions with organizational requirements and compliance standards. Monitor system performance, proactively address issues, and conduct root cause analysis and reporting for incidents and outages. Stay current with Microsoft 365, Retarus, and industry best practices, recommending and implementing improvements as needed. Preferred Technical and Professional Experience Relevant Microsoft 365 or messaging certifications are a plus. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Proficiency in configuring and managing user accounts, licenses, and security settings within Microsoft 365. Solid understanding of messaging security, compliance, and data protection best practices. Experience with scripting for automation and reporting (e.g., PowerShell). Excellent troubleshooting, analytical, and communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience At least 5 years of experience in a key IT discipline such as desktop field services, network support, applications, security, or IT management Capability to navigate effectively between infrastructure and application platforms, businesses and functions, end users and senior management Expertise in desktop, technical, and help desk support, incident management, and service improvement Experience in SLA Management/Service Management Expertise in customer service and customer communications Preferred Skills and Experience ITIL certified High level communicator with good written and verbal skills Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Key Responsibilities: Monitor and manage backup and recovery operations using Dell EMC Networker, IBM TSM, and HP Data Protector. Troubleshoot backup and recovery issues, escalating complex problems to L3 support. Perform restores and recoveries as needed. Collaborate with IT teams to ensure backup and recovery requirements are met. Develop and maintain documentation for backup and recovery procedures Manage Networker servers, clients, and devices. Implement and manage TSM policies, schedules, and retention rules. Manage HP Data Protector servers, clients, and storage devices. Monitor and troubleshoot HP Data Protector backup and recovery jobs. Implement and manage HP Data Protector policies, schedules, and retention rules. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 5+ years of experience in backup and recovery administration. Experience with Dell EMC Networker, IBM TSM, and HP Data Protector. Strong knowledge of backup and recovery concepts and best practices. Monitor and troubleshoot Networker backup and recovery jobs. Implement and manage Networker policies, schedules, and retention rules. Manage TSM servers, clients, and storage devices. Monitor and troubleshoot TSM backup and recovery job Mandatory Certification - Dell EMC Networker, IBM TSM, or HP Data Protector. Preferred Technical and Professional Experience. Bachelor's degree in computer science , Information Technology, or related field. Analytical and problem-solving skills. Excellent communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about ensuring that employees are paid accurately and on time? Do you thrive in a dynamic and fast-paced environment where your attention to detail makes a significant impact? If so, we have the perfect opportunity for you! As an HR Payroll Professional at Kyndryl, you'll be the payroll guru, ensuring that the entire process runs like a well-oiled machine. Speed and accuracy are your middle names, and you take pride in making sure every employee gets the paycheck they deserve. But it's not just about numbers; you'll be the bridge between our incredible employees and third-party payroll vendors, ensuring that our unique pay policies are seamlessly integrated into the system. But that's not all; you'll have the exciting opportunity to spearhead the coordination of third-party payroll system implementations and upgrades. Embrace the challenge of managing these projects and watch as your expertise helps us stay at the forefront of payroll technology. Interpreting pay policies may sound like a mundane task, but not for you! You'll be the interpreter of a payroll symphony, ensuring that vacation days, leaves of absence, disability, workers' compensation, and union contracts are harmoniously calculated and applied to the various accounts. Your knowledge of government regulations and withholding exemptions will be key in this symphonic masterpiece. And here's the exciting part – you won't just be a payroll expert; you'll also be a compliance champion. Staying up-to-date with ever-changing federal and state payroll requirements is no small feat, but you'll rise to the challenge. Your dedication to compliance will keep us ahead of the game, ensuring that we're always on the right side of the law. As part of our Kyndryl team, you'll also be involved in the offboarding process. You'll work closely with former employees, labor unions, and internal teams to ensure a smooth transition and seamless handling of all offboarding tasks. So, if you're ready to take on a rewarding role as our HR Payroll Professional, join us and let's build a future where accurate payroll processing and compliance are celebrated like it deserves. Apply now and let your payroll prowess shine! Your Future at Kyndryl Kyndryl has a global footprint, which means that as an HR Payroll Professional at Kyndryl, you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Technical & Professional Expertise: At least 4 years of experience in IT industry with a focus on Bilingual proficiency in Japanese and English. Fluent in Japanese (JLPT N2 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting Hands-on experience with Excel, Macros. Familiarity with payroll regulations, tax laws, and HR operations. Experience with IT service management tools (e.g., ServiceNow,). Preferred Technical & Professional Expertise: Knowledge or experience in payroll regulations and tax laws, as well as HR operations. Certifications in Japanese language proficiency JLPT N2 or above Excellent communication and interpersonal skills, with the ability to explain information to team members Experience in working with Japanese clients or in a multicultural team is preferred. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development/Implementation team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Responsibilities include Work as the lead tools architect and be primarily responsible for the planning, design, implementation, and acceptance of enterprise IT tools that monitor and manage a vast infrastructure and applications landscape. Guide the individual tools teams for successful rollout of their tools and ensure the overall orchestration of the rollout to minimize disruption to client business. Partner with engineers, administrators, architects, developers, and project managers to plan and implement complex, technical monitoring solutions and architecture. Identify relevant data sources and sets to mine for client business needs, integrate with such data sources, and present the data in an actionable manner. Analyze data for trends and patterns and interpret data with a clear objective in mind. Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8-12 years of experience working as a Monitoring and Observability Tools Architect on complex projects. Familiarity with ITSM tools like ServiceNow, BMC would be a plus" to " Experience with ServiceNow implementation would be a plus. Rich experience in hands-on implementation/custom development in at least one of the leading monitoring and observability tools like Manage Engine, Dynatrace, Zabbix, or similar. (Mandatory) Minimum 6 years of experience in tools implementation and automation. Past experience of leading tools rollout programs involving multiple technologies/tools and integrations in at least one large landscape (>1000 nodes). At least 1 year of experience in visualization or dashboarding tools. Familiarity with patch & configuration management, capacity management tools like Bigfix, BMC, etc. Demonstrated ability to communicate both laterally and upwards to influence decisions and actions. Preferred Technical and Professional Experience Any bachelor's degree in a related technical field Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Data Scientist at Kyndryl you are the bridge between business problems and innovative solutions, using a powerful blend of well-defined methodologies, statistics, mathematics, domain expertise, consulting, and software engineering. You'll wear many hats, and each day will present a new puzzle to solve, a new challenge to conquer. You will dive deep into the heart of our business, understanding its objectives and requirements – viewing them through the lens of business acumen, and converting this knowledge into a data problem. You’ll collect and explore data, seeking underlying patterns and initial insights that will guide the creation of hypotheses. Overview: We are seeking a highly skilled and experienced Senior Data Scientist with a minimum of 10 years of experience in Data Science and Machine Learning. The ideal candidate should have expertise in NLP, Generative AI, LLMs, MLOps, optimization techniques, and AI solution architecture. Familiarity with business processes in 1-2 domains (e.g., Financial, Telecom, Retail) is essential to quickly understand requirements and develop solutions. Additionally, expertise in data engineering, DevOps, and MLOps practices will be valuable. Responsibilities: Lead the development and implementation of Generative AI and LLM projects, ensuring alignment with business objectives. Design and deploy Proof of Concepts (POCs) and Points of View (POVs) across various industry verticals, demonstrating the potential of Generative AI applications. Engage effectively with customers, showcasing and demonstrating the relevance and impact of Generative AI applications in their businesses. Collaborate with cross-functional teams to integrate AI/ML solutions into cloud environments (Azure, GCP, AWS, etc.). In this role, you will embark on a transformative process of business understanding, data understanding, and data preparation. Utilizing statistical and mathematical modeling techniques, you'll have the opportunity to create models that defy convention – models that hold the key to solving intricate business challenges. With an acute eye for accuracy and generalization, you'll evaluate these models to ensure they not only solve business problems but do so optimally. Additionally, you're not just building and validating models – you’re deploying them as code to applications and processes, ensuring that the model(s) you've selected sustains its business value throughout its lifecycle. Your expertise doesn't stop at data; you'll become intimately familiar with our business processes and have the ability to navigate their complexities, identifying issues and crafting solutions that drive meaningful change in these domains. You will develop and apply standards and policies that protect our organization's most valuable asset – ensuring that data is secure, private, accurate, available, and, most importantly, usable. Your mastery extends to data management, migration, strategy, change management, and policy and regulation. If you're ready to embrace the power of data to transform our business and embark on an epic data adventure, then join us at Kyndryl. Together, let's redefine what's possible and unleash your potential. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Minimum of 10 years of experience in Data Science and Machine Learning, with expertise in NLP, Generative AI, LLMs, MLOps, optimization techniques, and AI solution architecture. Familiarity with business processes in 1-2 domains (e.g., Financial, Telecom, Retail) to quickly understand requirements and develop solutions. Graduate/Postgraduate in computer science, computer engineering, or equivalent with 10-12 years of experience in the IT industry. Past experience in responding to or solutioning for RFPs, customer proposals, and customer presentations/orals. Minimum 5-6 years of hands-on experience in a Data Scientist role or similar role. Strong understanding of Transformers, LLMs, Fine Tuning, Agents, and RAG techniques. Experience using LLM models on cloud platforms (OpenAI @ Azure, AWS Bedrock, GCP Vertex AI). Experience in AI/ML, with a focus on Generative AI and Large Language Models. Proven track record in working with major cloud platforms (Azure, GCP, AWS). Understanding of how to deploy LLMs on cloud/on-premise and use APIs to build industry solutions. Strong domain experience in at least two industries (e.g., Financial, Retail, Manufacturing, Telecom). Completed 2-3 projects in the domain of expertise. Strong knowledge of Python, C/C++. Data mining, visualization, and machine learning skills. Fluent in English (written and spoken). Degree in a quantitative discipline, such as mathematics, statistics, computer science, or other engineering fields. Preferred Technical and Professional Experience Certification in one or more of the hyperscalers (Azure, AWS, Google Cloud Platform) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. Responsibilities include: Monitor IT availability levels by comparing actual levels against targets and addressing shortfalls. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Excellent hands-on experience with MSSQL. Over 8 years of experience. Extensive knowledge of all associated IPC processes. Strong understanding of SLAs, including their measurement, configuration, and reporting. Hands-on experience with installation, configuration, and troubleshooting of Log Shipping, Replication, Mirroring, and Cluster management. Hands-on experience with Windows Server Clustering. Experience with Azure and AWS database management. Understanding of Virtualization, Windows, and Linux platforms. Backup and Restore strategies, including Maintenance Plan configuration. Monitoring high availability setups to ensure synchronization. Strong understanding of application, database, and network integration. Experience with configuration and troubleshooting. Demonstrated experience in handling day-to-day server and operating system break-fix support, changes, and critical client-impacting situations. Preferred Technical and Professional Experience Experience with MongoDB and Postgres Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 3 years of experience administering messaging and collaboration environments. Hands-on experience with third-party messaging solutions, especially Retarus, is highly desirable. Strong knowledge of Microsoft 365 collaboration and productivity tools such as Planner, Delve, Shifts, Stream, Forms, and Sway. Administer, monitor, and support messaging services, including Exchange servers, SMTP relay configurations, and Retarus for secure and compliant email delivery. Manage and troubleshoot hybrid messaging environments, ensuring seamless mail flow, mailbox provisioning, distribution lists, and delegated access. Oversee integration and ongoing support for third-party messaging solutions, with a focus on Retarus, to enhance email security and compliance. Configure, support, and optimize supplementary Microsoft 365 collaboration and productivity services, including Planner, Delve, Shifts, Stream, Forms, and Sway, to meet business needs and drive user adoption. Implement and manage security measures such as threat protection, data loss prevention, compliance policies, and encryption for messaging and collaboration tools. Plan and execute migrations, upgrades, and integrations with minimal disruption, including mailbox and data migrations across platforms. Provide technical support and guidance to end users and stakeholders, including training and documentation for all messaging and collaboration tools. Collaborate with IT, security, and business teams to align solutions with organizational requirements and compliance standards. Monitor system performance, proactively address issues, and conduct root cause analysis and reporting for incidents and outages. Stay current with Microsoft 365, Retarus, and industry best practices, recommending and implementing improvements as needed. Preferred Technical and Professional Experience Relevant Microsoft 365 or messaging certifications are a plus. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Proficiency in configuring and managing user accounts, licenses, and security settings within Microsoft 365. Solid understanding of messaging security, compliance, and data protection best practices. Experience with scripting for automation and reporting (e.g., PowerShell). Excellent troubleshooting, analytical, and communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ years of experience in Zabbix Implementation & Configuration Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Zabbix installation, configuration, and management. Experience with Linux/Unix and Windows operating systems. Proficiency in SQL and experience with Zabbix databases (MySQL, PostgreSQL, or MariaDB). Hands-on experience with network protocols (SNMP, ICMP, HTTP, etc.) and monitoring network devices. Scripting skills in Bash, Python, or PowerShell for automation. Tools & Integration: Familiarity with integrating Zabbix with tools like Grafana, Prometheus, or Elasticsearch. Experience with IT service management (ITSM) tools such as ServiceNow or Jira. Preferred Technical and Professional Experience Linux and Windows certifications, Ansible and automation certification Python and Scripting knowledge, Devops Skills Database – SQL Cloud knowledge Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in Power Platform Administration & Governance Manage all Power Platform settings, environments, and administrator privileges. Monitor platform capacity, license usage, and database resources (Dataverse). Implement and enforce Data Loss Prevention (DLP) policies and compliance frameworks. Stay up to date with Microsoft’s continuous platform changes and align configurations accordingly. Establish and maintain governance frameworks ensuring platform compliance with corporate policies and legal regulations. Application Management & Support Monitor and manage Power Apps and Power Automate workflows to ensure optimal performance and availability. Troubleshoot and resolve complex technical issues and incidents promptly. Provide advanced support including escalation coordination with Microsoft Support when necessary. Document processes, resolutions, and best practices to enhance knowledge sharing. Development & Integration Create, optimize, and manage Power Apps and Power Automate flows, including custom connectors and APIs. Integrate Power Platform with Microsoft 365 services (Teams, Outlook, SharePoint, OneDrive), Dynamics 365, SQL databases, and Azure services (Logic Apps, Azure Functions, Key Vault). Support hybrid environments by connecting on-premises data via On-Premises Data Gateway or Power Automate Desktop. Implement security protocols and encryption standards across the platform. Identify and remediate security vulnerabilities in Power Platform components. Ensure adherence to GDPR and other industry-specific compliance requirements. Preferred Technical and Professional Experience Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. Proven experience (3+ years) in Power Platform administration, including Power Apps and Power Automate. Strong knowledge of Microsoft 365 integration and Azure services related to Power Platform. Experience managing environments, capacity planning, licensing, and governance within Power Platform. Proficiency in PowerShell scripting and automation within Microsoft ecosystems. Solid understanding of data security, compliance (GDPR), and DLP policies. Experience troubleshooting complex Power Platform technical issues and managing escalations with Microsoft Support. Familiarity with ITIL incident and problem management processes. Excellent communication, documentation, and collaboration skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in Redgate SQL, SQL 2022 , Icinga Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Hands-on multi-tier architecting skills. Sound knowledge of Infrastructure design (Compute, Storage, Network). Good knowledge of cloud security practices. Linux & Windows Hands-on Expertise. Lifecycle management of databases on-premises or in the cloud such as: Provisioning of databases,Upgrading the database,Decommissioning the database,Patch Management of the database,Backup, restore, and recovery of databases,Data Move (Export/Import) within the database,Database Performance Tuning Database Security, including but not limited to: User Management,Authentication and Authorization Database Resource Management (memory, storage, tablespaces, archives, etc.) Monitoring of databases such as: Database availability,Database capacity, including utilization, allocation, etc.,Events and incidents from monitoring, Security vulnerabilities Troubleshooting, such as failed jobs, ORA-errors, blocking sessions, etc. Customizing the database environment to meet specific business requirements and workloads. Adherence to established rules and standards by the service and Customer Admin On Duty who manages the daily operation and ensures the service KPIs and SLA are met. Offering 24/7 technical support with experienced engineers to assist with any questions or issues Preferred Technical and Professional Experience Cloud Level certification Oracle RAC, ODA, Data guard, AWS RDS Zabbix, OEM, Icinga, Automation scripting Ansible, Devops Skills, Scripting. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.