Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role I nfrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 9+ Years of experience AD Architecture in L4 Design, deploy, Installation, configuration and administration of Active Directory Domain controllers, DHCP, DNS, GPO, DFS, SCOM. Enterprise IT application experience Active directory operational management , Monitoring AD infrastructure , set up domain and forests securing resources using active directory, understanding back up , restoration procedures, Group policy management, DFS (distributed file system ) for file share knowledge on WIN, DNS, Quest tools Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain In-depth knowledge of Windows and Linux Operating Systems Must have experience driving for engineering solutions and working across teams Extensive experience and judgment to plan and accomplish goals Ability to apply general rules to specific problems to produce conclusions and responses. Ability to communicate effectively, both verbal and written Strong process improvement experience Preferred Technical and Professional Experience In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to details Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience • 1-5 Years Experience working as a software engineer on complex software projects • Excellent coding skills and solid development experience in at least one of Java, NodeJS/ReactJS, Python, .Net etc. with debugging and problem-solving skills • Software development methodologies, with demonstrated experience developing scalable and robust software • Hands on Programming experience with at least 2 projects involving the above technologies • Experienced in relational and NoSQL databases, data mapping, XML/JSON, Rest based web services • Familiarity with architecture design - Microservices architecture, containers (Docker & k8s), messaging queues • Experience with devops toolchain •Understanding of OOP and Design patterns Preferred Technical and Professional Experience •Bachelor's degree in Computer Science, related technical field, or equivalent practical experience •Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) •Experience with DevOps tools and modern engineering practices Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

The Role This role involves managing and optimizing IT infrastructure, performing health checks, and ensuring effective communication with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions, particularly with Japanese clients. The position requires working on innovative technologies and providing technical troubleshooting and system optimization. Your responsibilities will include: You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers. Ensure delivered solutions are realized in committed time frame and meet client expectation Establish a quality management system: tracking of project milestones, quality and KPIs Manage project risks, issues, and dependencies, implementing effective mitigation strategies. You will interact with the Account team and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture. Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers. In addition to Japanese language expertise, your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise: Bilingual Skills: Excellent Japanese translation and interpretation skills. Experience: Minimum 7 years of experience in IT infrastructure management projects. Certification: Japanese Language Proficiency Test (JLPT) level N1/N2/N3. IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects. Incident Handling: Proficient in handling incidents, problems, and changes. Technical Aptitude: Strong understanding of IT environments. Communication: Effective communication with stakeholders in Japan and India. System Administration: Administration knowledge of Linux and windows OS. Preferred Technical and Professional Experience: Growth Mindset: Keen on personal and professional development. Customer Focus: Prioritizes customer success in their work. Inclusivity: Naturally inclusive in working with others.

The Role As a Mainframe ZOS/MVS System programmer SME at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management Demonstrable skills in z/OS systems programming. Good understanding of z/OS services structure, JES2 concepts, Parallel Sysplex and Catalog management. Experience in PARMLIB and JES2 customization/configuration Practical Knowledge on JCL, REXX and CLIST . Practical Knowledge on GDPS PPRC. Preferred Technical and Professional Experience Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work). Provide 24x7 after hours on-call support as required for products supported by the team. Experience in support and deployment of z/OS Operating System, is desired.

The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. Youll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience Work as a Network Security specialist in 24x7 shifts Firewall management - Cisco FTD 9k/4k, FMC, Firewall, Cisco ISE. Manage Software Defined Network. WLC management. Primarily to monitor and ensure the Security devices uptime of the client is 100% Prepare weekly reports, monthly availability, and performance reports of the client. Provide root cause analysis of outages. Upgrade firmware/Software of network security devices. Work on End-of-Life hardware upgrades on head end and remote end devices and insure the Asset management is up to date. Should have a sound knowledge on ITIL process - Ops Management, Change Management, Incident/Problem Management Troubleshooting and resolution of incidents, working on critical SLA's by communicating with OEM Support center, TAC etc for effective closure and RCA of all incidents. User co-ordination, Vendor Co-ordination - Client and user interaction with ownership for incident resolution, POA Submission Should be able to integrate network & security devices with SIEM, able to read & understand logs of all network & security devices to troubleshoot issues quickly. Timely resolution of calls incidents related to all Security issues within defined timelines. Securing network security systems by establishing and enforcing policies, defining, and monitoring access. Regular patching of all provisioned network & security devices Security Operations - configuration, IP assignment, monitoring, Firmware upgrades, Firewall Policy fine tuning. Fault handling and escalation (identifying and responding to faults on security devices. Liaising with 3rd party suppliers, vendors handling escalation through to resolution). Creation and Maintenance of blue-print document for NOC & SOC covering the processes and procedures. Preferred Skills and Experience Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX

The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 7 - 10 years in mission-critical network support; hands-on experience with Micro Segmentation platforms (e.g., Illumio, Guard core). Have deep knowledge in Networking, Network Security (Firewalls), Operating System. Have ability to manage multiple projects simultaneously and collaborate with a remote global team. Basic understanding of operating system administration (Windows and Linux). Basic scripting and automation knowledge. Have experience with Network or Endpoint security platforms, Administration of VMware or Public Cloud, Config management. Initial Setup and Configuration Software update of PCE and VENs. Manage life cycle of the product (end of support, compatibility...) Manage safety rules and Reporting Reviews control of the rules implemented by the business Manage capacity management Managing support (L1, L2, L3 requests, incidents and changes), administration Analysis of console alerts Activating/deactivating specific rules Monitoring and analysis of PCE alerts on the console Monitoring VENs Ensure continuity and recovery of the IT PCE service Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users Act on alerts received through tickets or monitoring tools. Good Troubleshooting of Illumio related components on Windows and Unix servers. Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Provide required inputs to stakeholders involved in case of critical incidents like outages. Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents and service calls Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team Update daily reports and checklists as defined. Create and update documentation To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. Preferred Technical and Professional Experience Illumio Certification Operating system Windows or Linux certification Scripting expertise and certification

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else. Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have! This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum of 7-8 years of experience in setting, configuring and maintaining the ITM and Netcool servers Strong experience and knowledge of ITM, Netcool suite, TEP and TEMs and RTEMs L3 & L4 hands on related to Event & Monitoring support for Netcool, ITM, Zabbix, and ScienceLogic Advanced skills on configuration and troubleshooting of Netcool and ITM Maintain the Netcool servers and user management and associated Incident, Change and Problem handling Knowledge of account and new node registrations on Netcool WebGui Relevant and strong knowledge of auto notifications tools Working knowledge of API user's password reset and certificate renewal, GNM API user and token update activity, maintenance. Experience in configuring Object Server Gateways like JDBC, Uni and Bi-directional Gateway. Working experience of monitoring and event management of heterogeneous environment Implemented transition of monitoring tools from on-premises to cloud M&E Strong skills of working, implementing and troubleshooting IBM Tivoli monitoring servers End-to-end automation of IT service management processes experience and skills. Experience of administration of ITM and Netcool in multi-tier architecture Strong skills in creating business rules, event correlation, deduplication, and enrichment using Netcool Impact Excellent skills in integrations of ITM and Netcool with other third-party tools Hands on experience of ServiceNow and other ticketing tools Manage user accounts, roles and permission to align with organizational requirement Strong knowledge of workflows and IPC like Incident, Problem, and Change Linux/AIX server implementation and troubleshooting experience in large environments. Preferred Technical and Professional Experience Certified professional with relevant experiences Excellent communication skills to interact with multiple Global teams Knowledge of AIX Linux/Windows, Database. Industry certifications desirable In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail Being You Diversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. Key Responsibilities: Create, modify and delete user groups, users and user properties Create login scripts and other scripts for automating L1 tasks Create, modify and delete network shares Assign and maintain user access rights as per policies defined and agreed upon with the Customer Assign and maintain space usage restrictions Configure and maintain print servers and print queues Maintain and administer DNS, DHCP, NFS, NIS, DFS roots, and group policy Connectivity checks for remote computers, IP resolution Check server ports Perform Active Directory management Create and edit Group Policies Keep Domain Controllers in sync Creation of objects in AD Restore server operating system in the event of a crash Troubleshoot cluster related issues Resolve server problems like system hang, hard disk crash, etc. Create new file systems and correct file system inconsistencies as and when required Configure the print servers and resolve users printing problems Perform periodic system performance tuning as per Customers policy Perform periodic schedule maintenance activity including, if required, restart of the systems Conduct hardening of the operating systems as per agreed policy with Customer during the Transition phase Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 4-6 years of experience in server management Administration and maintenance of Virtual Windows environments Virtual Machine performance monitoring, tuning Patch Management Troubleshooting HA, DRS, vMotion Cloning, and thin-and-thick provisioning Configuring and tuning Resource Pools Configuring Host Networking, including Distributed Virtual Switches and VLAN Trunking Physical server consolidation and P2V migrations Installation, configuration, migration and troubleshooting ESX, VMs servers and license server Performing Basic & Advanced Configurations Antivirus management services For ex: McAfee, Symantec, Trend Micro Preferred Technical and Professional Experience Microsoft Active Directory and federation services

The Role Infrastructure Specialists at Kyndryl are project-based experts in all infrastructure-related matters. They excel in analysis, documentation, creating diagrams for hand-off, offering timely solutions, and generally resolving complex issues. This hands-on position requires a keen understanding of the interaction between systems and their environments, which is crucial for client success. Key Responsibilities: Lead OS patching activities for LINUX systems. Analyze and assess patch requirements and their impact on infrastructure and applications. Create and maintain detailed work plans and procedures based on existing design documents, past procedures, and templates. Collaborate closely with internal and external teams to ensure successful implementation of changes. Review customer-requested changes, provide feedback, and implement them in a timely manner. Execute patching and maintenance tasks, ensuring minimal disruption to system operations. Construct Linux (RHEL) servers using Ansible. This project-based role offers deep involvement throughout the project lifecycle and the opportunity to collaborate closely with Architects, Technicians, and Project Managers. No matter your current level of technical expertise or career aspirations, you'll find ample opportunities and support for growth at Kyndryl. Boredom will not be an issue. Your Future at Kyndryl Every position at Kyndryl offers a pathway to career growth. We provide unique opportunities, including hands-on experience, learning opportunities, and certification programs. Whether you aim to broaden your knowledge base or specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience: Minimum of 4-6 years of strong hands-on experience with LINUX systems administration, patching, and troubleshooting. Bilingual proficiency in Japanese and English, with JLPT certification. Strong communication skills in both English and Japanese. Experience in creating OpenShift on-premises Ability to create and test a playbook for building a RHEL server based on the base document. Preferred Technical and Professional Experience: Exceptional judgment and decision-making abilities. Familiarity with various IT concepts, practices, and procedures. Strong analytical and problem-solving skills with high attention to detail.

The Role As a Mainframe Z/Os System Administrator SME at Kyndryl, , youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management. Responsible for Installation, Maintenance and upgrades for z/OS and ISV products. Responsible for Problem determination and remediation. Work closely with customer, vendor and internal teams to remediate problems. Adopt the given technology to meet the drift of customer and business requirements. Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software. Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams. Support for new product installation and evaluation as needed. Hands on expertise/Knowledge in z/OS, SMP/E, SMF, RMF, GRS, JCL, WLM, RACF, VTAM, TCPIP, USS/OMVS etc. Preferred Technical and Professional Experience Bachelors degree in computer science or a related field. Experience in Mainframe zOS service line with knowledge in handling OS related problems. Experience in zOS upgrade, zOS Maintenance roll out, ISV product upgrades Participate in Disaster Recovery planning and tests as scheduled Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Well versed in OS components, Networking, Storage and modernization software such as z/OSMF, zowe etc. zeal to learn and practice new tools, products or technology areas.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customers networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers including new wireless and 5G technologies not yet adopted by most companies. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 3+ years of experience in Illumio and Micro segmentation Experience mission-critical network support; hands-on experience with Micro Segmentation platforms (e.g., Illumio, Guard core). Troubleshooting skills at OS Kerner level. Knowledge on various Software deployments/Automation tools such as Ansible & Puppet. Basic knowledge on Firewall concepts, Routing & Switching. Initial Setup and Configuration Software update of PCE and VENs. Manage safety rules and Reporting Reviews control of the rules implemented by the business Managing support (L1, L2, requests, incidents and changes), administration Analysis of console alerts Activating/deactivating specific rules Monitoring and analysis of PCE alerts on the console Monitoring VENs Ensure continuity and recovery of the IT PCE service Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users Act on alerts received through tickets or monitoring tools. Good Troubleshooting of Illumio related components on Windows and Unix servers. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents and service calls Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team Update daily reports and checklists as defined. Create and update documentation To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. Preferred Technical and Professional Experience Illumio Certification Operating system Windows or Linux certification Scripting expertise and certification

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Responsibilities Manage and monitor Office365 health and services. Troubleshoot mail flow and resolve issues with user access to cloud services. Handling OWA, ActiveSync related issues Maintain on-boarding and off-boarding processes Assign Office365 licenses, set permissions, troubleshoot issues Assist with administering MS Teams Assist with administering SharePoint Online Manage Intune (deployment, configuration profile & compliance profile, monitoring) Manage different exchange versions of Office365 Good understanding on Active Directory (On-Prem) and AZURE as well. Manage Office 365 services in hybrid infrastructure Knowledge on On-Prem to cloud migration Supporting OneDrive issues Provide day to day on-call administration support in a O365 environment along with supporting assigned systems and installing applications. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 3-4 years of experience in Office 365 PowerShell scripting Working knowledge of Office365 Teams Working knowledge of Office365 Security and Compliance Centre Working knowledge of SPAM and threat prevention solutions Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, SharePoint Online, Outlook etc.) Troubleshooting, Solving and following up of Level 1 and 2 incidents Endpoints management through Intune or other Mobile Device Management solution Operational Security, Maintenance and Governance Troubleshoot various Office 365 issues including connectivity and mobility Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings Expert in Windows Active Directory, Office365, and PowerShell. Knowledge on On-Prem to cloud migration Experience with Power shell commands, DAG and clusters Ability to fix with logs and event viewer Validated knowledge in managing DAG replication network and resolve Exchange server database Preferred Technical and Professional Experience Bachelor's degree in IT/Computer Operations preferred; or equivalent from college or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience. Must have industry certifications (or years of experience) Experience administering O365 Exchange Online, Teams, OneDrive, CA Policies, MFA, Azure Active Directory and SharePoint environment

The Role Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next. As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success. You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection. But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth where every challenge is an opportunity and innovation knows no bounds. Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Having a technical delivery experience in DC operation of at least 10+ years and should be SME for Linux, Windows or VMWare Manage a team of technical resources for Server OS, VMWare, Storage and Backup Should be able to assess the requirements and create SOPs. Should be able to ensure that 100% SOPs are available and are updated periodically Should be able to understand overall technology architecture and should be able to create architecture diagrams Good logical understanding for all server operating systems, Network, Storage, Backup and Database like MS SQL Accountable for following Kyndryl Compliance processes to ensure satisfactory compliance status and deliver SAT rating for MSAC each quarter Should be able to comprehend internal and external audit requirements and execute processes accordingly Manage shift rosters for all team members to ensure round the clock availability. Manage prioritization of workload at all time, always focused on business need and guest experience. Proactively plan for and deliver the continuous improvement of the infrastructure, thinking long term while always protecting the here and now. Encourage collaboration with all other teams in the Technology department. Embed a culture of proactivity, establishing proactive monitoring and analysis as a standard way of working. Ensure the Server and Storage infrastructure remains highly available and well protected at all times, supporting the needs of a 24 x 7 business. Ability to lead troubleshooting and mentor technical staff in formulating conclusions and judgements. Manage the technical implementation of agreed initiatives working with all required parties to ensure successful delivery. Have understanding cyber security and Patch management, Vulnerability Management.

The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else.Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have!This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum of 6 years in IT infrastructure design and management, with demonstrable experience in on-premises solutions. ?Experience in developing and maintaining high-quality documentation for complex technical systems. In-depth understanding of on-premises infrastructure components including servers, storage, networking, virtualization, and security. Familiarity with automation, monitoring, and management tools. Architect and deploy scalable, secure, and resilient on-premises systems including servers, storage, networking, and virtualization. Develop technical blueprints and solution designs that align with business objectives and industry best practices. Evaluate emerging technologies and recommend enhancements to improve system performance and security. Develop, maintain, and update detailed technical documentation, including system architecture diagrams, design specifications, standard operating procedures (SOPs), and disaster recovery plans. Create training materials and conduct technical sessions for internal teams to ensure proper system usage and maintenance. Preferred Technical and Professional Experience Bachelors degree in computer science, Information Technology, or a related field. Masters degree is a plus. Relevant certifications such as TOGAF, ITIL, PMP, or similar are preferred. Ensure all infrastructure solutions meet relevant regulatory requirements, security standards, and compliance guidelines. Monitor system performance and implement optimization measures to enhance efficiency and reliability. Coordinate with external vendors and service providers as needed to support infrastructure initiatives.

Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 3-4 Years OS Experience on any of the two platforms - Windows, Linux, AIX, Sun Solaris. Scripting & proficient knowledge on Linux CLI commands is a must. Troubleshooting skills at OS Kerner level. Knowledge on various Software deployments/Automation tools such as Ansible & Puppet. Basic knowledge on Firewall concepts, Routing & Switching. Initial Setup and Configuration Software update of PCE and VENs. Manage safety rules and Reporting Reviews control of the rules implemented by the business Managing support (L1, L2, requests, incidents and changes), administration Analysis of console alerts Activating/deactivating specific rules Monitoring and analysis of PCE alerts on the console Monitoring VENs Ensure continuity and recovery of the IT PCE service Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users Act on alerts received through tickets or monitoring tools. Good Troubleshooting of Illumio related components on Windows and Unix servers. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents and service calls Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team Update daily reports and checklists as defined. Create and update documentation To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. Preferred Technical and Professional Experience Illumio Certification Operating system Windows or Linux certification Scripting expertise and certification

The Role Kyndryls Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job its a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Join us as a Cybersecurity Infrastructure Professional, where you'll be entrusted with the crucial task of maintaining and enhancing the infrastructure that is the backbone of our cybersecurity operations for our Fortune 500 clients. You'll be responsible for the orchestration of infrastructure, keeping our systems protected from the relentless advances of physical and cyber adversaries. Your vigilance and technical expertise will be the shield that safeguards our computer systems, networks, and invaluable data from the threat of unauthorized access, theft, damage, and other malicious activities. Your domain will revolve around preserving the integrity of an IT infrastructure, the security of networks, and the sanctity of data. If you have a passion for cybersecurity and are looking for a role that combines cutting-edge technology with the thrill of safeguarding critical assets, then this role is your gateway to the world of cybersecurity heroism. Join us at Kyndryl, and let's build the future of digital security together. Who You Are Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience At least 5 years of work experience in the full breadth of information technology. Experience with the design and/or implementation of Microsoft security products like Microsoft Defender for Endpoint, Microsoft Defender for Cloud, Antimalware, EDR/XDR, including platform architecture (Microsoft Azure, Windows 10, Windows Server and Linux Virtual Machines, Apple MacOS, iOS/Android, etc.) for Enterprise graded implementations (>5000 employees). Able to cope with scalability, interoperability and performance questions and to provide solutions; Experience of malware analysis (reverse engineering) and how to setup needed environments; Experience in setting up CI/CD tooling, such as Microsoft Azure Pipelines. Preferred Skills and Experience Good communications skills, ability to reach an agreement on requirements and solutions in communications with stakeholders at different levels of the organization; You are not afraid of being in the spotlight and demonstrating your achievements; Relevant (security) certifications, or proof of having the competences (like AZ-104, SC-200) Experience in working in a security environment, preferably in the financial sector; Problem solving attitude; Actively share knowledge with other team members; Follow trends and developments inside and outside the bank and integrate them with company-wide solutions.

The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. Youll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience Work as a Network Security specialist in 24x7 shifts Firewall management - Cisco FTD 9k/4k, FMC, Firewall, Cisco ISE. Manage Software Defined Network. WLC management. Primarily to monitor and ensure the Security devices uptime of the client is 100% Prepare weekly reports, monthly availability, and performance reports of the client. Provide root cause analysis of outages. Upgrade firmware/Software of network security devices. Work on End-of-Life hardware upgrades on head end and remote end devices and insure the Asset management is up to date. Should have a sound knowledge on ITIL process - Ops Management, Change Management, Incident/Problem Management Troubleshooting and resolution of incidents, working on critical SLA's by communicating with OEM Support center, TAC etc for effective closure and RCA of all incidents. User co-ordination, Vendor Co-ordination - Client and user interaction with ownership for incident resolution, POA Submission Should be able to integrate network & security devices with SIEM, able to read & understand logs of all network & security devices to troubleshoot issues quickly. Timely resolution of calls incidents related to all Security issues within defined timelines. Securing network security systems by establishing and enforcing policies, defining, and monitoring access. Regular patching of all provisioned network & security devices Security Operations - configuration, IP assignment, monitoring, Firmware upgrades, Firewall Policy fine tuning. Fault handling and escalation (identifying and responding to faults on security devices. Liaising with 3rd party suppliers, vendors handling escalation through to resolution). Creation and Maintenance of blue-print document for NOC & SOC covering the processes and procedures. Preferred Skills and Experience Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX Experience with Ansible automation

The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. Roles & Responsibilities: Installing and configuring the ITM and Netcool servers. Upgrading of ITM and Netcool servers Customizing the server/environment as per the customer/business requirements Development of probe rules files and trigger codes according to the requirements Interacting with multiple teams to resolve the issue Creation of filters/reports and dashboards Strong hands-on of maintaining the multi-tier and HA architectures Diagnose and resolve technical issues related to ITM and Netcool and integrations. Decide on a course of action User testing Development Requirements confirmation testing requirements definition Change management, Release management, evidence storage and approval handling Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum of 7-8 years of experience in setting, configuring and maintaining the ITM and Netcool servers Strong experience and knowledge of ITM, Netcool suite, TEP and TEMs and RTEMs L3 & L4 hands on related to Event & Monitoring support for Netcool, ITM, Zabbix, and ScienceLogic Advanced skills on configuration and troubleshooting of Netcool and ITM Maintain the Netcool servers and user management and associated Incident, Change and Problem handling Knowledge of account and new node registrations on Netcool Web Gui Relevant and strong knowledge of auto notifications tools Working knowledge of API user's password reset and certificate renewal, GNM API user and token update activity, maintenance. Experience in configuring Object Server Gateways like JDBC, Uni and Bi-directional Gateway. Working experience of monitoring and event management of heterogeneous environment Implemented transition of monitoring tools from on-premises to cloud M&E Strong skills of working, implementing and troubleshooting IBM Tivoli monitoring servers End-to-end automation of IT service management processes experience and skills. Preferred Technical and Professional Experience Certified professional with relevant experiences Knowledge of AIX Linux/Windows, Database. Industry certifications desirable Excellent communication skills to interact with multiple Global teams Strong skills in creating business rules, event correlation, deduplication, and enrichment using Netcool Impact Manage user accounts, roles and permission to align with organizational requirement Strong knowledge of workflows and IPC like Incident, Problem, and Change Linux/AIX server implementation and troubleshooting experience in large environments

The Role Kyndryl is on the lookout for a Quality Assurance Software Engineer who is passionate about delivering top-notch cloud-based managed services to our clients. As a QA Software Engineer at Kyndryl, you will be at the forefront of ensuring that our software products meet the highest standards of quality, reliability, and performance. Your role will involve using your expertise to define test strategies, test specifications, test cases, and test plans based on design documentation, functional specifications, and high-level design documents. You will work closely with other engineering squads/tribes to develop new features and products, and ensure that the implemented components are feature, integration, and system tested before being released to our customers. You will also be responsible for automating test cases to build test suits for regression, scalability, and performance testing. You will analyze, track, and verify defects during the software development lifecycle, and contribute to designing, developing, implementing, executing, and troubleshooting automated test tools, test frameworks, and test scripts for application and API testing. As a QA Software Engineer at Kyndryl, you will be the go-to person for developing, executing, and maintaining automation tests for acceptance, functional, and regression test cases for the identified areas/modules/technology. You will also be responsible for accurately documenting and communicating issues to developers to facilitate elimination of problems and to create efficient fixes. At Kyndryl, we believe in promoting testing best practices and principles across the organization, and as a QA Software Engineer, you will play a pivotal role in determining these practices and principles. You will also be responsible for leading quality engineering discussions and mentoring other QA Engineers in debugging, planning, and domain expertise. If you are a fast learner who thrives on challenges, likes to learn new solutions, and can step into the shoes of the end user to see the product from a consumers point of view then we want you on our team. Apply today and become part of a dynamic and independent squad of Engineers who are dedicated to delivering quality cloud-based managed services to our clients. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience testing complex software products for large enterprise customers in a fast-paced agile environment Deep understanding of the QA processes, standards, tools and technologies Experience with testing and successfully delivering complex features/products for web-based enterprise applications and automating UI, CLI, and API testing Practical knowledge in at least one or two open-source automation tools and frameworks Good understanding of the entire software development life cycle Proficient analytical and problem-solving skills Collaborative communication and team working skills Preferred Technical and Professional Experience Familiarity with test frameworks like Selenium, Protractor etc. Use of scripting languages like Python, Perl, PowerShell, and Java script to create scripts rapidly that can integrate into the testing stage within a pipeline Use of Test-Driven Development (TDD), SDLC, and Agile software development practices

As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Responsibilities include Facilitate the review of SOPs, policies, and procedures proposed by the SI to meet data privacy requirements for the project. Monitor the integration of privacy considerations into the design and development of IT systems and applications. Oversee the SIs incident response and mitigation plan for data breaches and provide feedback. Implement any new or existing guidelines, policies, or acts issued by the Government of India on data privacy. Implement the Client Data Privacy Framework. Review the data privacy framework to ensure it aligns with current laws, rules, and regulations. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions so, if youre a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Data Privacy Experience : 5+years experience in administering data privacy controls in large IT systems dealing with personal, sensitive, financial, or transactional data in at least 2 IT projects Education : MCA B.E. B. Tech Solid understanding of applicable data privacy aspects as per Indian laws, including the IT Act 2000 and DPDP Act 2023 We are seeking candidates who are available for immediate joining and can work on-site at the client location in Delhi, Monday through Friday. Preferred Technical and Professional Experience We are seeking candidates with experience in Data Privacy activities, including Privacy Implementation, Privacy Impact Assessments, Data Protection Impact Assessments, Consent Management, roles as Data Protection Officers, developing Data Protection Frameworks, and familiarity with regulations such as GDPR, DPDP, CCPA, and the IT Act. Excellent communication skills to effectively interact with stakeholders and educate employees on data privacy. Excellent communication skills, both written and verbal, with the ability to communicate complex security concepts to technical and non-technical audiences