Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Senior Linux Devops engineer, responsible for planning and implementing complex Linux projects. You lead system hardening, security, and compliance initiatives. You are also an advocate for cloud solutions and can mentor others effectively. Key Skills: 10+ years of Mastery of Linux Server technologies. Leadership in system hardening, security, and compliance. Strong understanding of cloud solutions and architecture Expertise in Ansible Automation, Azure CICD Pipelines, Packers Expertise in Yaml and Python scripting Leadership in planning and executing Linux projects. Mentorship and knowledge sharing with the team. Strong critical thinking and problem-solving skills. Effective communication, including presenting to stakeholders. Certifications: RHSCA (EX200) RHCE (EX294) RHCA EX467 AZ400 AZ304 Who You Are Graduate degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Having 8+ years of Experience in Strong architectural understanding of Hybrid Cloud ecosystems (Azure/AWS/GCP/VMware) Infra Automation: Ansible, Terraform, PowerShell, Python CI/CD & DevOps: Git, Jenkins, GitHub Actions, Azure DevOps Observability & Monitoring: Dynatrace, Datadog, Elastic, ServiceNow ITOM, Splunk, SolarWinds, Prometheus/Grafana AI Ops Platforms: Moogsoft, BigPanda, BMC Helix, ServiceNow Predictive Intelligence Container & Orchestration: Docker, Kubernetes (optional but beneficial) Strong understanding of Service Desk, ITSM/ITIL, Incident/Problem/Change Management, CMDB, Asset & Endpoint Management. Leadership & Behavioral Ability to translate technology improvements to business value. Strong stakeholder management, influencing & consulting skills. Comfortable leading workshops, POCs, innovation labs, and presenting to senior executives. Structured problem-solving and program management mindset. Innovation & Modernization Strategy Develop innovation roadmap in partnership with service line owners, account teams, and customers. Evaluate emerging technologies (AI Ops, Observability platforms, Containerization, Infrastructure as Code, Service Reliability Engineering, Zero Trust, etc.) and define adoption use-cases. Convert operational pain points into improvement initiatives with measurable business outcomes (SLA, MTTR, Cost-to-serve, Stability, Automation rates). Solution Architecture & Design Architect future-state operating models for hybrid IT (On-Prem, Cloud, Edge). Lead design and implementation of automation workflows, runbooks, self-heal and self-service capabilities. Define technical standards, integration patterns, and reference architectures for infrastructure services. Conduct architecture reviews and ensure compliance with security, regulatory, and performance requirements. AI Ops, Automation, and Observability Drive adoption of AI/ML-powered Ops, predictive analytics, event correlation, anomaly detection, and incident auto-remediation. Lead automation strategy across Service Desk, Endpoint, Network, Servers, Cloud, Storage, and Backup operations. Champion Observability frameworks using metrics, traces, logs, dashboards, and service maps. Platform and Service Engineering Build reusable, scalable, and modular platform components (IaC templates, reusable scripts, monitoring frameworks, playbooks). Drive standardization across service lines to reduce fragmentation and technical debt. Collaborate with Product & Engineering teams to launch new managed service offerings. Stakeholder Engagement & Governance Work directly with CXO, Architects, and Client Transformation Leaders to shape strategic outcomes. Present innovation proposals, prototypes, business cases, and benefit realization progress. Run Value Realization and Continuous Improvement governance models for accounts. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Are you ready to take on the cyber threats of tomorrow? As a Cybersecurity Engineer working alongside our Cybersecurity Architecture team, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through the implementation, deployment, and maintenance of security solutions you’ll ensure the utmost confidentiality, integrity, and availability of data. We're not looking for ordinary; we need individuals with deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases. This role isn’t just protecting data – it’s a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and infrastructure, covering everything from networks and servers to systems and hardware devices, you'll lead the charge in deploying high-tech solutions that not only meet compliance with regulations and industry standards but also exceed expectations. As a Cybersecurity Engineer you'll oversee incident response, vulnerability management, and cyber threat hunting. You'll execute security solutions applying cutting-edge technologies like firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners. You will be instrumental in not only addressing threats but also proactively recommending system tuning, identifying new use cases, and providing additional insight from customer and industry data to continually enhance the value of our services. If you're ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Cybersecurity Engineer, and together we’ll fortify our cyber defenses making the world a safer place in the digital age. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •X years of experience in engineering/deploying security technologies e.g., EDR, MDR, SIEM, SOAR •Demonstrated experience with managing and maintaining current system security measures as well as implementing new systems •Experience with cloud security, cyber resiliency/incident management, Zero Trust, network/EDGE security, and emerging technologies such as IoT and AI •Expertise in network, host, and cloud-based security, attack techniques, analysis, and investigation •Deep understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks Preferred Skills and Experience •Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields •Preferred Certifications in Cyber Security: ECTHP (Certified Threat Hunting Professional) or ECMAP (Malware Analysis Professional) •Experience in security monitoring and in advanced analytics (UEBA) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Are you ready to take on the cyber threats of tomorrow? As a Cybersecurity Engineer working alongside our Cybersecurity Architecture team, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through the implementation, deployment, and maintenance of security solutions you’ll ensure the utmost confidentiality, integrity, and availability of data. We're not looking for ordinary; we need individuals with deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases. This role isn’t just protecting data – it’s a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and infrastructure, covering everything from networks and servers to systems and hardware devices, you'll lead the charge in deploying high-tech solutions that not only meet compliance with regulations and industry standards but also exceed expectations. As a Cybersecurity Engineer you'll oversee incident response, vulnerability management, and cyber threat hunting. You'll execute security solutions applying cutting-edge technologies like firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners. You will be instrumental in not only addressing threats but also proactively recommending system tuning, identifying new use cases, and providing additional insight from customer and industry data to continually enhance the value of our services. If you're ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Cybersecurity Engineer, and together we’ll fortify our cyber defenses making the world a safer place in the digital age. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Having 5 Years of Experience in DLP & CASB Engineer Review and validate DLP and CASB alerts escalated by L1 analysts. Investigate potential data exfiltration, misuse, or policy violations across email, endpoint, and web channels. Escalate confirmed incidents to L3 SMEs or Incident Response teams with detailed context and evidence Collaborate with DLP/CASB SMEs to fine-tune detection rules and reduce false positives. Implement rule changes based on business requirements (typically 10–50 per month for CASB) Support policy lifecycle management, including testing, deployment, and rollback procedures. Monitor the operational health of DLP and CASB platforms (e.g., Forcepoint, Netskope). Ensure integration with SIEM and ticketing systems is functioning correctly. Coordinate with OEMs and platform teams for patching, upgrades, and troubleshooting Maintain incident logs, RCA documentation, and policy change records. Preferred Skills and Experience: Contribute to monthly dashboards and SLA/KPI reporting for DLP/CASB operations Participate in governance reviews and client-facing reporting sessions. Work closely with L1 monitoring teams to guide triage and escalation practices. Support cross-skilling initiatives and contribute to SOP development Participate in threat modelling and use case development for data protection. Tools:Forecpoint & Netskope Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Are you ready to take on the cyber threats of tomorrow? As a Cybersecurity Engineer working alongside our Cybersecurity Architecture team, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through the implementation, deployment, and maintenance of security solutions you’ll ensure the utmost confidentiality, integrity, and availability of data. We're not looking for ordinary; we need individuals with deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases. This role isn’t just protecting data – it’s a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and infrastructure, covering everything from networks and servers to systems and hardware devices, you'll lead the charge in deploying high-tech solutions that not only meet compliance with regulations and industry standards but also exceed expectations. As a Cybersecurity Engineer you'll oversee incident response, vulnerability management, and cyber threat hunting. You'll execute security solutions applying cutting-edge technologies like firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners. You will be instrumental in not only addressing threats but also proactively recommending system tuning, identifying new use cases, and providing additional insight from customer and industry data to continually enhance the value of our services. If you're ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Cybersecurity Engineer, and together we’ll fortify our cyber defenses making the world a safer place in the digital age. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Having 5+ Years of experience in Akamai for Microsegmentation Continuously monitor traffic flows and policy violations using Guardicore’s visualization tools. Tune segmentation policies based on observed behaviour, threat intelligence, and compliance requirements. Ensure proactive alerting and response to unauthorized communication attempts Act as L3 SME for micro segmentation-related incidents within the CDC (Cyber Defense Center) operations model Collaborate with SOC, SIEM, and WAF teams to correlate alerts and enforce containment strategies. Support 24x7 on-call operations for critical incident response and policy enforcement Participate in governance forums and SLA reviews to report on segmentation coverage, policy effectiveness, and incident metrics Provide documentation and evidence for audits, including PCI DSS, ISO 27001, and internal security assessments Contribute to CXO dashboards and Power BI reporting on segmentation posture Work with OS, application, and network engineers to define protection boundaries and validate enforcement logic Support onboarding of new applications and workloads into the segmentation framework. Assist in cross-skilling initiatives and knowledge transfer to L2/L3 SOC teams Preferred Skills and Experience •Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields •Experience with workload, server, network architectures and associated security controls Akamai for Microsegmentation Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Are you ready to take on the cyber threats of tomorrow? As a Cybersecurity Engineer working alongside our Cybersecurity Architecture team, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through the implementation, deployment, and maintenance of security solutions you’ll ensure the utmost confidentiality, integrity, and availability of data. We're not looking for ordinary; we need individuals with deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases. This role isn’t just protecting data – it’s a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and infrastructure, covering everything from networks and servers to systems and hardware devices, you'll lead the charge in deploying high-tech solutions that not only meet compliance with regulations and industry standards but also exceed expectations. As a Cybersecurity Engineer you'll oversee incident response, vulnerability management, and cyber threat hunting. You'll execute security solutions applying cutting-edge technologies like firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners. You will be instrumental in not only addressing threats but also proactively recommending system tuning, identifying new use cases, and providing additional insight from customer and industry data to continually enhance the value of our services. If you're ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Cybersecurity Engineer, and together we’ll fortify our cyber defenses making the world a safer place in the digital age. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Need overall 3 - 6 years experience. Configure and monitor Prisma Cloud for misconfiguration alerts across multi-cloud Integrate Prisma Cloud and container scanning into CI/CD workflows for real-time vulnerability detection and policy enforcement during build and deployment stages Track compliance risks (e.g., CIS, NIST, India-specific baselines) Analyse Prisma alerts, triage critical findings, and track remediation within SLA Integrate CSPM risk feeds into CI/CD dashboards and risk reports Share assessment reports and highlight high and critical findings with application teams Coordinate with infra/cloud teams and support remediation guidance Assist in identifying areas for automation and policy-as-code Configure KPI dashboards and metrics in Prisma Cloud Notify high risk findings (like zero days, threats) to application and infra teams and track for closure SLA compliance failure tracking and escalation management Identify automation opportunities for ticketing and remediation management by integrating with respective ITSM/ Patching tool Preferred Skills and Experience: Prisma Cloud, Understanding findings from AWS Security Hub, Azure Security Center, Google Cloud Security Command Center Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Subject Matter expert for Service Desk and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience At least 5 years of experience in a key IT discipline such as desktop field services, network support, applications, security, or IT management Capability to navigate effectively between infrastructure and application platforms, businesses and functions, end users and senior management Expertise in desktop, technical, and help desk support, incident management, and service improvement Experience in SLA Management/Service Management Expertise in customer service and customer communications Preferred Skills and Experience ITIL certified High level communicator with good written and verbal skills Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Linux SME with experience in Ansible / Shell Scripting and Python 10 years of experience Preferred Technical and Professional Experience Automation experience, especially IaaS (infrastructure as a code) Vulnerability management Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown – being the defender of tomorrow’s digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Any Professional level active certification from OEM (F5, Citrix) Hands on experience Citrix Net scalar and F5 Devices Experience on F5 Products (LB and WAF) Good Knowledge and Hands on Static and Dynamic Routing protocol: (BGP, EIGRP, OSPF) and fail over concepts. Knowledge and hands on LTM/GTM, GSLB, HA, Cloud XC concepts. Experience on ASM will be preferred. Knowledge of SSL offloading and understanding of OWASP waf. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Implementing change request w.r.t LB and WAF technology Configure and troubleshoot Load balancer and WAF devices Troubleshooting severity issues Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process. Minimum 6-8years of experience. Attend and able to participate in architecture discussion. Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks) Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you an experienced Software Architect looking for an exciting opportunity to shape the future of software development? Look no further than Kyndryl, where you'll have the chance to make a meaningful impact as you lead the design and development of cutting-edge software applications. As a Software Engineering Architect at Kyndryl, you will be responsible for leading the charge in creating technical blueprints, defining product/solution architecture, and developing the technical specifications for our projects. You'll be a key player in integrating the features of our software applications into a cohesive and functioning system. Responsibility Includes: The ServiceNow Architect should possess deep knowledge of ServiceNow Modules: ITSM, ITOM, HR, App Engine, Portal, and Industry-specific solutions for Manufacturing and Financial Services. This includes familiarity with specialized ServiceNow solutions like Manufacturing Asset Management, Field Service Management, Financial Services Operations, and Risk Management. Lead the design and enhancement of ServiceNow solutions with a strong focus on the Manufacturing and Financial sectors. Ensure alignment of business needs with ServiceNow’s capabilities, delivering industry-specific use cases that maximize value for Manufacturing and Financial services clients. Leverage Servicenow’s out-of-the-box solutions and customize them to meet the needs of clients in the Manufacturing and Financial industries. Understand unique business challenges in these industries, such as supply chain management, risk and compliance in finance, asset lifecycle management, and automated financial processes, to deliver tailored solutions. Understand key challenges within Manufacturing and Financial Services sectors, such as financial regulatory compliance, supply chain disruptions, or asset optimization, and provide guidance on how ServiceNow solutions can address these needs effectively. Provide the architectural leadership to implement ServiceNow solutions within these specific industry contexts, ensuring that each deployment maximizes productivity, efficiency, and compliance in both Manufacturing and Financial Services environments. Architect integrations between ServiceNow and external systems commonly used in Manufacturing and Financial Services sectors (e.g., ERP systems like SAP, Oracle, financial management software). Guide the use of Integration Hub, Web Services, and Data Models to ensure seamless connectivity across platforms. Provide guidance on utilizing Servicenow’s GRC (Governance, Risk, and Compliance) suite tailored to the Financial industry. Implement solutions that support compliance tracking, financial reporting, and regulatory requirements. In Manufacturing, focus on integrating safety protocols, equipment maintenance, and quality control into Servicewow’s platform. In Manufacturing, automate critical workflows such as inventory management, asset management, and supply chain logistics using ServiceNow’s App Engine and Field Service Management solutions. For Financial Services, automate financial approvals, audits, and risk management processes to drive efficiency and reduce operational overhead. Ensure that Manufacturing and Financial Services solutions are continuously improved, leveraging the latest updates and innovations in the ServiceNow platform. Recommend enhancements and new capabilities as ServiceNow evolves, particularly with regard to industry-specific features like Manufacturing Asset Management and Financial Services Operations. Ensure that technical governance processes are followed in both Manufacturing and Financial use cases, maintaining high standards for configuration, data integrity, and security. Focus on industry-specific standards (e.g., financial regulations, manufacturing compliance. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of ServiceNow experience as architect with ServiceNow CTA certification. ServiceNow Architect should have excellent knowledge on Service Now Module: ITSM, ITOM, HR, App Engine, Portal. Core Services: Service Catalog, Service Level, CMDB / CSDM/Now Assist/Agentic AI. A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Architect. Proficient in data model design including design of entity relationships, data flows and conceptual and logical data models, data dictionaries. Proficiency in data modelling/migration/integration, data privacy and security regulations, Common Service Data Model (CSDM), SQL stored procedures, indexing, performance analytics, designing dashboards and reports. Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Strong understanding of the ServiceNow platform and its functionalities. In-depth knowledge of performance tuning in ServiceNow, ability to troubleshoot and identify bottlenecks, establish RCA for system performance issues, and experience in improving overall system performance. An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team. Project management and problem-solving expertise. Business acumen and ability to translate business needs into technical solutions. Adaptability and willingness to learn new technologies. Preferred Technical and Professional Experience Completion of IT Service Management (ITSM) Professional Plus Suite Servicenow implementation Specialist – ITSM (CIS-ITSM), and Certified Application Developer (CAD Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you an experienced Software Architect looking for an exciting opportunity to shape the future of software development? Look no further than Kyndryl, where you'll have the chance to make a meaningful impact as you lead the design and development of cutting-edge software applications. As a Software Engineering Architect at Kyndryl, you will be responsible for leading the charge in creating technical blueprints, defining product/solution architecture, and developing the technical specifications for our projects. You'll be a key player in integrating the features of our software applications into a cohesive and functioning system. Responsibility Includes: The ServiceNow Architect should possess deep knowledge of ServiceNow Modules: ITSM, ITOM, HR, App Engine, Portal, and Industry-specific solutions for Manufacturing and Financial Services. This includes familiarity with specialized ServiceNow solutions like Manufacturing Asset Management, Field Service Management, Financial Services Operations, and Risk Management. Lead the design and enhancement of ServiceNow solutions with a strong focus on the Manufacturing and Financial sectors. Ensure alignment of business needs with ServiceNow’s capabilities, delivering industry-specific use cases that maximize value for Manufacturing and Financial services clients. Leverage Servicenow’s out-of-the-box solutions and customize them to meet the needs of clients in the Manufacturing and Financial industries. Understand unique business challenges in these industries, such as supply chain management, risk and compliance in finance, asset lifecycle management, and automated financial processes, to deliver tailored solutions. Understand key challenges within Manufacturing and Financial Services sectors, such as financial regulatory compliance, supply chain disruptions, or asset optimization, and provide guidance on how ServiceNow solutions can address these needs effectively. Provide the architectural leadership to implement ServiceNow solutions within these specific industry contexts, ensuring that each deployment maximizes productivity, efficiency, and compliance in both Manufacturing and Financial Services environments. Architect integrations between ServiceNow and external systems commonly used in Manufacturing and Financial Services sectors (e.g., ERP systems like SAP, Oracle, financial management software). Guide the use of Integration Hub, Web Services, and Data Models to ensure seamless connectivity across platforms. Provide guidance on utilizing Servicenow’s GRC (Governance, Risk, and Compliance) suite tailored to the Financial industry. Implement solutions that support compliance tracking, financial reporting, and regulatory requirements. In Manufacturing, focus on integrating safety protocols, equipment maintenance, and quality control into Servicewow’s platform. In Manufacturing, automate critical workflows such as inventory management, asset management, and supply chain logistics using ServiceNow’s App Engine and Field Service Management solutions. For Financial Services, automate financial approvals, audits, and risk management processes to drive efficiency and reduce operational overhead. Ensure that Manufacturing and Financial Services solutions are continuously improved, leveraging the latest updates and innovations in the ServiceNow platform. Recommend enhancements and new capabilities as ServiceNow evolves, particularly with regard to industry-specific features like Manufacturing Asset Management and Financial Services Operations. Ensure that technical governance processes are followed in both Manufacturing and Financial use cases, maintaining high standards for configuration, data integrity, and security. Focus on industry-specific standards (e.g., financial regulations, manufacturing compliance. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of ServiceNow experience as architect with ServiceNow CTA certification. ServiceNow Architect should have excellent knowledge on Service Now Module: ITSM, ITOM, HR, App Engine, Portal. Core Services: Service Catalog, Service Level, CMDB / CSDM/Now Assist/Agentic AI. A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Architect. Proficient in data model design including design of entity relationships, data flows and conceptual and logical data models, data dictionaries. Proficiency in data modelling/migration/integration, data privacy and security regulations, Common Service Data Model (CSDM), SQL stored procedures, indexing, performance analytics, designing dashboards and reports. Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages. Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Strong understanding of the ServiceNow platform and its functionalities. In-depth knowledge of performance tuning in ServiceNow, ability to troubleshoot and identify bottlenecks, establish RCA for system performance issues, and experience in improving overall system performance. An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team. Project management and problem-solving expertise. Business acumen and ability to translate business needs into technical solutions. Adaptability and willingness to learn new technologies. Preferred Technical and Professional Experience Completion of IT Service Management (ITSM) Professional Plus Suite Servicenow implementation Specialist – ITSM (CIS-ITSM), and Certified Application Developer (CAD Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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