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5.0 years
0 Lacs
India
Remote
Title: - AI Engineer Location: Remote Type: Full-time Experience: 2–5 years About Omelo Omelo is India’s first intelligent pet health companion, an AI-powered assistant that helps pet parents care for their pets proactively. From image-based symptom scanning (skin, eyes, stool) to multilingual chat and vet-backed guidance, we’re building the health stack pets deserve. Every year, millions of pets in India go undiagnosed due to a lack of access or awareness. At Omelo, we’re changing that, with inclusive, AI-first tools accessible via WhatsApp, web, and mobile. Why This Role Matters AI isn’t a support function here; it is the product. From visual health scans to symptom conversations, every user interaction is powered by real-time AI. What You’ll Work On Build and scale computer vision models to detect pet health symptoms (e.g., rashes, eye infections, stool quality) Enhance our multimodal AI assistant, combining vision, NLP, and structured inputs Lead end-to-end AI workflows: data labeling, training, optimization, and deployment Tune models with real-world feedback loops, improving performance across diverse pet types and conditions Collaborate with product, design, and vet advisors to ship features that are clinically useful and intuitive Bonus: Proficient in using LangGraph What Success Looks Like in 3–6 Months Ship 2 high-impact CV modules (e.g., skin or stool detection) used in production Improve top-line model precision/recall by 30% via iteration and feedback Deploy your models into production across mobile/web with real user traction Contribute meaningfully to our core health scoring and assistant logic. What We’re Looking For 2–5 years of experience building and shipping ML models, especially in health, agri, food, or diagnostic tech Strong hands-on experience with computer vision (CNNs, classification, segmentation, etc.) Comfort with NLP or LLMs for enhancing chat-based UX (Hugging Face, LangChain, etc.) Fluent in Python and familiar with tools like TensorFlow/PyTorch, FastAPI, GCP/AWS Bonus: Experience with mobile inference (ONNX, Core ML, TensorFlow Lite) Bonus: You’ve worked with real-world health or animal datasets (not just academic ones) Tools & Workflow We Work With Python, PyTorch, TensorFlow, Hugging Face FastAPI, Label Studio, ONNX GCP, Firebase, Postgres You don’t need to know them all, but familiarity helps! What We Offer AI is the product, not a side project Real-world pet health data, with vet-labeled image and symptom datasets Direct collaboration with the founder, engineers, and vet experts Fast cycles, zero bureaucracy, and full model ownership Path to early equity and technical leadership for the right person Skills: python,multimodal ai,langgraph,mobile,nlp,building,data,datasets,machine learning,chat,bonus,health,onnx,core ml,fastapi,tensorflow,tensorflow lite,computer vision,ai,pytorch,aws,gcp,hugging face,models
Posted 17 hours ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Position Overview: We are seeking a versatile and dedicated Customer Support Executive who will also handle computer operations and assist the General Manager in the day-to-day workings of the company. This role is vital in ensuring smooth customer interactions, efficient office operations, and supporting management with administrative tasks. Responsibilities: Customer Support: Handle customer inquiries via phone, email, and chat, providing timely and accurate information about our products and services. Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction. Maintain detailed records of customer interactions, feedback, and resolutions. Assist customers with order tracking, returns, and exchanges. Provide product information, usage instructions, and troubleshooting assistance. Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Computer Operations: Perform data entry, manage databases, and maintain accurate records. Generate reports and compile data for various departments. Ensure all computer systems and software are functioning properly and troubleshoot any issues. Manage inventory databases and update product information as needed. General Manager Assistance: Assist the General Manager with administrative tasks and daily operations. Coordinate with other departments to facilitate smooth business operations. Requirements: High school diploma or equivalent; a bachelor's degree is a plus. Proven experience in a customer support role or similar position. Excellent communication skills, both written and verbal, in English and Hindi. Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism. Proficiency in MS Office, especially MS Excel. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Technical proficiency with computer systems and software. A positive attitude and a passion for helping customers. About Us: PAffy is a leading provider of high-quality, affordable home improvement products. Our diverse range includes wardrobe organizers, ladders, drying racks, ironing tables, mirror cabinets, shoe racks, and wardrobes. We partner with renowned brands like Amazon Basics, Solimo, and Asian Paints to bring innovative solutions to every household. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred)
Posted 18 hours ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Concentrix: Concentrix Corporation (NASDAQ: CNXC) a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more. Job Role: This is a Techno-functional role to support the accounts for Hyderabad location. The incumbent would be accountable to identify scope of Process Excellence for improving the customer experience (NPS,CSAT,etc.) via doing end to end process assessment and deploying any cognitive or CCAAS solutions if applicable based on the CBA and Tech outcomes. Key essentials: RPA / Cognitive solution-based project to improve customer experience. Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience with end-to-end process assessment on understand the bottlenecks and tech landscape Good to have knowledge around CCAAS solutions like GEN AI tools like Conversation AI, Community forums, Accent Neutralizer, QA Automation, Sentiment analysis, language Translation etc., Sandbox Simulation, Knowledge AI etc. It's a complete Work from Office role (5days week) from Mumbai office (Malad) Key Roles & Responsibilities: Co-innovate with our clients to outline transformation roadmaps Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping Support delivery, account management, sales teams in problem solving and driving business growth Develop Innovative solutions which helps in addressing the identified people, process, technology opportunities Create a culture of problem solving by imparting trainings Identify new technologies which can help us improve CNX &/ our client’s business processes Desired Skills/ Preferred Qualifications: Comprehensive understanding of Business Process Service & CX business & associated channels Solution Building – Business Transformation Roadmaps Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Proven experience in conducting Process Discoveries & write Process Design Documents Lean Six Sigma BB / MBB Certification would be preferable Strong Stakeholder / client management experience
Posted 18 hours ago
8.0 years
0 Lacs
Gujarat, India
On-site
If you're a Senior Verification Engineer with minimum 7+ to 8+ years AND happy to work from Ahmedabad onsite, i would love to chat with you. We require a minimum of hands-on experience with PCIe/PCI-E, UCIe, CXL along with strong SV, UVM. Please reach out to me at 9934158404 or send over your resume to vkeshav@verifasttech.com. Let's make the most of this chance to talk more.
Posted 19 hours ago
4.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Job Title: Remote Desktop Support Specialist Experience Required: 4+ Years Location: Pune (Hinjewadi) / Mumbai (Juinagar, Navi Mumbai) Work Mode: 5 Days Work from Office Shift: 24/7 Rotational Shift (including Night Shifts) Interview Mode: Face-to-Face (F2F) – Weekday Drive on 6th & 7th August (Wednesday & Thursday) Job Summary: We are hiring experienced Remote Desktop Support Specialists with a strong background in international calling, ITIL process knowledge, and remote troubleshooting. The candidate must have excellent communication skills and prior experience working in an MNC environment on permanent payroll. Key Responsibilities: Provide L1 Technical Support for global users over phone, chat, and email. Troubleshoot issues related to hardware, software, remote access, network connectivity, and system configuration. Respond to client inquiries and guide users through installation, setup, and usage of IT tools. Diagnose and resolve issues with desktops, laptops, VPN, printers, email (Outlook), and basic applications. Escalate unresolved or high-impact issues to higher support levels or specialized teams. Log all support interactions in ticketing tools like JIRA or other ITSM systems. Follow ITIL-aligned processes for incident, problem, and change management. Maintain documentation and create knowledge articles for common issues. Mandatory Requirements: Excellent English communication skills (verbal and written). Experience handling international customer calls and remote troubleshooting. Strong understanding of ITIL Processes . Prior experience in MNC environment on permanent payroll . Willingness to work in 24/7 rotational shifts , including night shifts. Ability to work full-time from office (no remote option). Technical Skills Required: Remote Desktop Support tools and troubleshooting. Knowledge of OS (Windows) , MS Office , antivirus clients, and common enterprise software. Basic knowledge of Active Directory , user account management, and system access control. Familiarity with VPN , network configuration , and connectivity troubleshooting. Printer and peripheral device setup and support. Exposure to JIRA or similar incident management tools. Preferred Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Certifications such as ITIL Foundation , CompTIA A+ , or Microsoft certifications will be a plus. Experience supporting users in the US/Canada time zones .
Posted 19 hours ago
0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Company Description Kaleido Kraft Digital is a vibrant agency specializing in Social Media Marketing, Brand Design, and SEO. We create eye-catching graphics and captivating social media content that builds a community around your brand. Our SEO strategies ensure that your brand gets the visibility it deserves. Ready to transform your digital presence? Let's chat and make your brand shine. Role Description This is a full-time role for a Video Editor, based on-site in Indore. The Video Editor will be responsible for video production, editing, color grading, and the creation of motion graphics. Day-to-day tasks will include assembling recorded footage, polishing and enhancing video content, and ensuring the visual quality and engaging aspects of created material meet company standards. Qualifications Video Production and Video Editing skills Expertise in Video Color Grading and Motion Graphics Experience with graphics design software Strong attention to detail and creativity Excellent communication and teamwork skills Bachelor's degree in Film, Media, Communications, or related field is a plus
Posted 19 hours ago
0 years
0 Lacs
New Delhi, Delhi, India
Remote
Company Description Gadget Guruz is the first-of-its-kind repair aggregate platform designed to support small local businesses by bringing quality and reliability to the unorganized gadget repair industry. Our platform helps customers find the right repair shop and maintains a customer rating feedback system and open pricing to ensure competitive and high-quality services. We aim to solve the increasing problem of gadget repairs by providing the best level of care and repairs at the best rates. Role Description This is a full-time hybrid role as an AI Chatbot Training Intern, based in New Delhi with some work from home flexibility. The intern will be responsible for training and developing AI chatbots, designing instructional content, and working closely with the core product team to enhance conversation quality, label training data, refine prompt engineering, and contribute to building a compassionate, context-aware AI assistant . Day-to-day tasks include creating and updating chatbot scripts, monitoring chatbot performance, and reporting on chatbot interactions to improve user experience. Key Responsibilities Curate and annotate chat data for training large language models (LLMs) Fine-tune prompt structures and simulate real-life conversations Analyze and improve chatbot responses for emotional and contextual accuracy Conduct A/B testing of different model outputs Document edge cases and suggest training set improvements Collaborate with the founding team on research, testing, and iteration Qualifications Final year or recently graduated B.Tech/B.E. in Computer Science (AI/ML specialization preferred) Solid understanding of NLP, transformer models, and generative AI concepts Experience with Python and frameworks like TensorFlow, PyTorch, or HuggingFace Familiarity with prompt engineering and LLM evaluation metrics is a plus Strong communication skills and a curious, research-oriented mindset Bonus points Prior work on a chatbot or conversational AI project Experience using OpenAI, LangChain, or similar LLM-based platforms Interest in psychology, mindfulness, or human-centered AI design What you'll gain Real-world exposure to LLM fine-tuning and conversational AI workflows Mentorship from a passionate product and AI team A chance to be part of an impact-led funded early-stage venture building a digital platform for electronics Certificate and Letter of Recommendation upon completion Competitive Stipend To Apply: Email your resume and a short note on “Why do you want to work on AI chatbots?” to hr@gadgetguruz.com with the subject: AI Chatbot Training Intern – July 2025.
Posted 20 hours ago
2.0 years
0 Lacs
Surat, Gujarat, India
On-site
We are looking for an online bidder who will be responsible for managing the entire bid process using freelance platforms like Upwork, Fiverr, Freelancer.com, and ensuring a high level of excellence. Applicants must have outstanding communication skills, combined with the ability to understand technical concepts and tend to questions, then provide clear, concise responses whilst working to deadlines and targets. Key Responsibilities: Identify, bid, and win projects on platforms like Upwork , Freelancer , and other bidding portals. Write effective proposals tailored to client requirements. Communicate clearly with international clients via chat, email, and video calls. Generate leads and convert them into long-term business partnerships. Understand client requirements and coordinate with the technical team for project execution. Follow up with clients and build strong client relationships. Required Skills: Minimum 2 years of experience in online bidding on Upwork, Freelancer, etc. Strong written and verbal English communication skills. Ability to understand technical requirements and create customized proposals. Knowledge of IT services and industry trends. Goal-oriented, self-motivated, and a team player.
Posted 20 hours ago
0.0 years
0 - 0 Lacs
Mansarovar, Jaipur, Rajasthan
On-site
Urgent Requirement For BPO(International Process) Job Location:- Jaipur Contact: 7734942844 Site- Sitapura/Mansarovar /pratap nagar (Jaipur) Process- Chat/Voice Process, (Work From Office) Salary Slabs:-23K, 25K, 27K, 34K And 38k CTC (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary) Shifts- Rotational Shifts, 24*7 5.5 Working Days -Graduates, Undergraduates (Freshers And Experienced), All Can Be Hired Skills Required:- *Excellent Communication Skill Required *Light On Accent *Computer Proficient *Average Typing *Excellent In Verbal And Written Communication (Outstanding Comms) *High On Tenses And Grammar || No MTI Training Period: 30- 45 Days (Paid) Benefits:- -Both Side Cab Facility -15 Days Accommodation -Rs 10000 Relocation Bonus (Out Of Rajasthan Only) -Can Source From PAN India However, Candidates Need To Commute Within 72 Hours Interview Process- HR Round- Telephonic Ops Round- Video Call Happy Hiring! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹38,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift UK shift US shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Quarterly bonus Work Location: In person
Posted 22 hours ago
0.5 - 2.0 years
4 - 6 Lacs
India
Remote
Machine Learning (ML) Engineer Intern (India/Remote) Apply using this link - https://app.dover.com/apply/Peakflo/f885883d-1ae9-48a7-bd64-8e2898be07b7?rs=42706078 🚀 What We’re Building Finance operations at any high-growth SMB or startup are plagued with resource-intensive customer collections and vendor payment processes. This culminates into hundreds of wasted finance manhours and thousands of dollars in payment fees! Peakflo with its simple API and one-click accounting software integrations, allows businesses to streamline their customer collections and vendor payments. 187 finance team users, from early-stage startups to unicorns in SE Asia, use Peakflo each week to: ✅Save 100 hours/month on finance ops ⏳ ✅Get paid faster on customer invoices by 10-20 days 📈 ✅Streamline vendor payments and save 50-90% on fees 💰 Most importantly, we have begun building an environment that encourages intellectual curiosity, problem-solving, and ownership. An environment that provides the support and mentorship needed to succeed, learn, and grow ❤️ 💻 What We’re Looking For We are seeking a highly motivated and detail-oriented Machine Learning (ML) Engineer Intern to join our dynamic team. As a ML Engineer Intern, you will play a crucial part in developing and implementing machine learning solutions to drive business growth and improve our products. 💪 What You’ll Do Craft voice‑optimized prompt flows: Design conversational flows that account for natural speech patterns—pauses, interruptions, intonation—with goal‑oriented multi‑turn dialogue optimized for voice-only interactions. Ensure prompts are clear for TTS pronunciation (e.g. spelling out email IDs, phone numbers, dates explicitly) to avoid ambiguity Implement agentic architecture and hierarchical workflows: * Build finance AI agents that coordinate sub‑agents—for example, a Research Agent to fetch financial data, a Finance Agent to analyze transactions, and an Editor Agent to craft reports. * Organize these into hierarchical-sequential or plan‑and‑execute flows for scalability and modularity Continuous prompt refinement & iteration: * Use LLM feedback loops or "self‑reflection" to score outputs, detect hallucinations, and improve prompts over time. * Set up pipelines for A/B testing, prompt versioning, and performance QA tailored to financial use cases * Apply expertise in and potentially fine-tune leading LLMs (e.g., Google's Gemini, OpenAI's GPT series, Anthropic's Claude) to optimize AI Finance Employee performance. * Optimize overall LLM system performance to ensure low latency and high efficiency across all financial AI applications. * Grounding & retrieval true‑fact enhancement: * Integrate RAG (retrieval-augmented generation) with enterprise knowledge bases or financial APIs to avoid misinformation or drift—especially for task‑sensitive use cases like invoicing or AR follow-ups. * Maintain tight context control around business domains to limit actions only to finance‑specific interactions Voice integration & prompt‑tech stack collaboration: * Collaborate closely with engineering teams to integrate prompts with speech recognition, intent extraction, LiveKit voice infrastructure, and telephony APIs. * Ensure client-side and server-side orchestration maintains real‑time responsiveness and low latency in voice flows * Architect and integrate LLM systems with a wide range of third-party tools and platforms to facilitate diverse use cases, including email interactions and user chat interfaces. * AI Solution Development - Develop and optimize complementary AI components such as advanced customizable OCR models, intelligent chatbots, and automated approval systems to support financial workflows. * Maintain a strong understanding of and stay current with the latest advancements, research, and best practices in large language model (LLM) technologies and AI to drive continuous innovation. 🕵️♀️ Who We’re Looking For Bachelor's or Master's degree in Statistics, Machine Learning, Data Science, or a related field. 0.5 - 2 years of industry experience with Machine Learning, Statistics and / or LLM fine-tuning and prompt engineering. Excellent written and verbal communication skills in English. Extensive experience in Python programming. Proficiency with cloud platforms like Google Cloud. Strong expertise in Python back-end development and launching ML products in production. Passionate about AI and its potential to transform businesses. ➕ We’re Particularly Interested In People Who Have Experience with multiple LLM platforms and frameworks. Familiarity with natural language processing (NLP) techniques and libraries. Knowledge of software engineering best practices and version control systems (git) 🙂Benefits Competitive stipend Performance based full-time role conversion Benefits package (post full-time conversion) Opportunity for career growth and skill development. Collaborative and innovative work environment. Flexible work hours and remote work options. Apply using this link - https://app.dover.com/apply/Peakflo/f885883d-1ae9-48a7-bd64-8e2898be07b7?rs=42706078
Posted 22 hours ago
0 years
0 Lacs
Kochi, Kerala, India
On-site
Position Overview: As a full-stack developer intern at Vidyalai, you will play a pivotal role in shaping the future of education technology. You will be responsible for designing, developing, and maintaining our online learning platform, ensuring it remains robust, efficient, and user-friendly. This position offers an exciting internship opportunity to work with a product-based company to create innovative solutions that empower students and educators worldwide. Selected Intern's Day-to-day Responsibilities Include Write clean, maintainable, and modular code using JavaScript frameworks, including Node.js, Express.js, web sockets, and MongoDB on the backend, and ReactJS on the front end Work on taking conceptual ideas and transforming them into production-ready solutions by designing, architecting, building, testing, and deploying applications Develop highly available and scalable REST API endpoints to meet the needs of our users Skills Required Proficiency in front-end technologies like React.js, Next.js, Redux, etc. Proficiency in back-end technologies like Express.js, Nest.js, Socket.io, MongoDB, etc. Writing clean and maintainable code, with an eye for systems thinking Who Can Apply Should have hands-on experience in at least a few of the aforementioned technologies Should have a passion for software development- to be demonstrated through side projects or past internships/work About Company: Vidyalai is an online learning platform that aims to revolutionize education in India by making quality education accessible and affordable. Started by IIT Madras alumni, Vidyalai is one of the fastest-growing startups in the country, with users from more than 10 countries. We enable students to attend live one-to-one classes from the top tutors in the country. Our tutors are selected from top institutes like IITs, BITS, AIIMS, NITs, etc. Through video chat and a collaborative online whiteboard, our state-of-the-art online classrooms enable students from all over the country to learn directly from top tutors without any constraints of geography.
Posted 23 hours ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
We’re looking for a proactive and detail-oriented Online Reputation Manager Intern to join our team. The intern will play a key role in enhancing customer experience and managing our brand's online presence. You will be the first point of contact for our customers, ensuring smooth order confirmations and assisting with queries via call and chat support. Selected Intern's Day-to-day Responsibilities Include Call and confirm online orders placed by customers Provide prompt and polite support to users via phone and chat Assist customers with queries related to orders, shipping, returns, etc. Gather feedback and share insights with the team to improve service quality Maintain a positive brand image through effective communication Escalate critical issues to the relevant internal teams About Company: Vision Marshals is a dynamic firm specializing in data-driven digital marketing solutions. We partner with businesses of all sizes to create, implement, and optimize multi-channel marketing campaigns that drive lead generation, customer acquisition, and revenue growth. Our expert consultants leverage advanced analytics and cutting-edge technologies to ensure clients achieve the highest return on investment for their marketing efforts. From strategy development to execution and ongoing optimization, Vision Marshals is dedicated to helping clients succeed in the competitive digital landscape.
Posted 1 day ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Selected Intern's Day-to-day Responsibilities Include Assist in planning, designing, and executing test cases Report bugs and work closely with developers to track and resolve issues Perform manual and automated testing for web/mobile applications Learn and apply QA tools and techniques in a real-world environment Help maintain test documentation and ensure software quality standards About Company: At SoulBol, we are dedicated to providing the best mental health support. Our team of highly qualified psychologists brings years of experience and a deep understanding of various mental health challenges. Whether you're dealing with anxiety, addiction, family issues, or other concerns, we offer personalized solutions tailored to your unique needs. With flexible session options, including chat and call support, and a compassionate, confidential environment, we ensure that you feel heard, supported, and empowered on your mental health journey. Choose us for expert care, ongoing support, and a commitment to helping you achieve long-lasting well-being.
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Customer Service Representative based in Ahmedabad, Gujarat, you will play a crucial role in assisting customers through various communication channels such as chat, text, email, social media, and direct messaging. Your primary focus will be on addressing customer queries, providing product consultations, and resolving issues effectively to ensure a positive and exceptional customer experience. Reporting to the Team Lead, you will be an integral part of the team's success in enhancing customer satisfaction and overall operational efficiency. Your responsibilities will include promptly responding to incoming customer communications and utilizing written communication to connect with customers and resolve their concerns efficiently. To excel in this role, you should possess at least 1 year of customer service experience, although freshers are encouraged to apply. Strong written communication skills, attention to grammar and spelling, a High School Diploma or Graduation, and proficiency in computer operations are essential requirements. Additionally, you should be adaptable to working in a 24/7 environment and demonstrate flexibility in handling rotational shifts with weekend availability. Joining our team, you can expect to work in a supportive and diverse environment with opportunities for career growth and continuous learning. Our leadership is knowledgeable, encouraging, and committed to your success. Along with competitive compensation, performance bonuses, and standard benefits, we offer additional perks such as food provisions, Provident Fund, and various shift allowances. If you are passionate about delivering exceptional customer service, possess excellent communication skills, and are eager to embark on a rewarding career journey, we welcome your application for this full-time, permanent position as a Customer Service Representative.,
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Dewas, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Sehore, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Ashta, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Hoshangabad, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Raisen, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
0.0 - 1.0 years
1 - 3 Lacs
Vidisha, Madhya Pradesh, India
On-site
Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.
Posted 1 day ago
1.0 - 31.0 years
1 - 2 Lacs
Nirnay Nagar, Ahmedabad Region
On-site
Manage Alibaba and IndiaMART accounts Find and engage with potential clients for both import & export Respond to client inquiries via email and chat Maintain regular communication with leads and buyers Coordinate with internal team to share requirements and close deals Basic documentation and follow-up tasks for trade deals
Posted 1 day ago
0.0 - 31.0 years
1 - 2 Lacs
Amritsar
On-site
Responsibilities: Sales II Customer Acquisition * Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits * Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements * Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals * Field Sales + Incentive Upto 6000
Posted 1 day ago
1.0 - 31.0 years
1 - 3 Lacs
Koramangala, Bengaluru/Bangalore
On-site
Urgent Hiring for Customer delight Executive Job Title: Customer Delight Executive (L1) Location : Koramangala area in Bangalore Employment type – Full time Working – Work from office, 6 days a week, 1 rotational off, rostered shift between 7:00am to 9:00pm Graduate (Any Stream) Minimum requirement of 6 months of experience in customer service on voice/chat and mail channels (Preferable in B2B Ecommerce) Languages – English, Hindi, Kannada, Tamil, Telegu ( Not Mandatory but if 3 languages are know its would be great) We are looking for enthusiastic and customer-focused individuals to join our Customer Delight team as Customer Delight Executive. The role involves handling customer queries and concerns across voice calls (inbound/outbound), live chat and email. You will be the face of the brand and pay a key role in delivering exceptional customer experience to our internal and end customers. Key Responsibilities: 1. Customer Assistance: Handle customer calls (inbound/outbound)/ chat/mails and provide assistance with inquiries, product information, and issue resolution in a professional and courteous manner. 2. Problem-Solving: Probe and identify customer requirements and issues and update customer basis the information available on the CRM and other applications and the SOP. Resolve the product or service issues by providing appropriate resolution. 3. Escalate / Complaint redressal: Escalate and forward the unresolved issues as per the SOP to appropriate internal teams for follow up and closure. 4. Recording voice of customer: Classify customer into Query/Request/ Complaint in the respective header as per the defined SOP. Accurately enter and record customer interactions as per the defined SOP. 5. Product Knowledge: Stay informed about our products, services, and promotions to effectively address customer inquiries and provide relevant information. Should know about KYC documents and Business documents 6. Service Quality: Maintain high-quality standards in customer interactions, adhering to the policies, procedures, and service level agreements (SLAs). Deliver the interaction quality as per the defined quality framework (CQ score). 7. Customer Satisfaction: Deliver consistent customer satisfaction (C-Sat) 8. Communication: Ensure clear and effective communication with customers, supervisors and relevant cross functional teams to facilitate seamless customer support. 9. Customer Follow-Up: Follow up with customers as needed to ensure the successful resolution of their inquiries or concerns. Requirements: 1. Customer Focus: A customer-centric mindset with a genuine passion for assisting and delighting customers. 2. Communication Skills: Excellent verbal communication skills to interact confidently and professionally with customers over the phone. 3. Problem-Solving: Strong problem-solving skills to handle customer issues with empathy and sense of ownership to address customer issues. 4. Tech-Savvy: Familiarity with basic computer applications and the ability to navigate call centre software and CRM systems. Note : Interested candidate can share their CV om mail ID shweta.hpconsultant@gmail.com or whatsApp on 7398382828 .
Posted 1 day ago
0.0 - 1.0 years
2 - 3 Lacs
Malleswaram, Bengaluru/Bangalore
On-site
Non Voice / Chat Support English + Anyone Language Good Salary Package Bangalore Location Direct Company No Charges its a free job
Posted 1 day ago
0.0 - 31.0 years
1 - 2 Lacs
New Perungalathur, Chennai Region
On-site
Job Description: Company Overview: Sutherland is a global leader in digital transformation and customer experience, combining cutting-edge technologies with deep industry expertise. With a digital-first approach, Sutherland helps global clients enhance customer relationships through personalized and efficient support. Role Summary: As a Customer Support Associate, you will be the first point of contact for global B2B clients through email and chat support. You’ll solve problems, offer exceptional customer service, and manage sensitive queries with empathy and precision. Key Responsibilities: Handle B2B customer interactions via email and chat. Deliver accurate and timely support while meeting SLAs. Take ownership of each interaction with proactive resolution. Document interactions and maintain precise customer records. Ensure excellent customer service and issue resolution. Report recurring issues and suggest process improvements. Requirements: Good verbal and written English communication skills. Strong customer service mindset with email/chat handling skills. Ability to work independently, empathize with customers, and manage time effectively. Basic knowledge of Windows OS. Familiarity with email etiquette and multi-channel support. Minimum Qualification: High school diploma or equivalent. Experience: 0–2 years (freshers welcome!). Work Details: Location: Work from Office (Sutherland A1 block,Ground floor, Shriram Gateway Parks, Perungalathur, Chennai-63) Shifts: Rotational (day and night shifts) Workdays: 5 days/week, 2 rotational off Performance Incentives Two-way cab facility (pick-up and drop) Health Insurance & ESI What You’ll Gain: Global work environment with learning opportunities. Career growth in a multinational organization. Recognition, rewards, and a team-oriented culture. Development of skills in problem-solving, communication, and professionalism. Disclaimer Sutherland never asks for payments or favours for job opportunities. If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com
Posted 1 day ago
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