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Human Potential Consultant

HP Consultant is a HR – one stop solutions firm engaged in the business of working with organizations, to understand and meet the requirements imperative in the ever changing and growing industry. We provide consultancy in areas such as Recruitment, Manpower/ HR Process Outsourcing in India. HP Consultant an epitome of excellence, relishes the idea of providing Human Resource to the best of its charismatic ability. We have the talent to think extraordinarily & catapult the manpower worldwide .

33 Job openings at Human Potential Consultant
Optometrist Ahmedabad, Gujarat, India 0 years None Not disclosed On-site Full Time

We have an urgent job opening for the role of an optometrist for the Gujarat location . Roles And Responsibilities Eye exams Optometrists perform comprehensive eye exams using optometric equipment.They explain the process and duration to patients. Diagnosis and treatment Optometrists diagnose and treat eye conditions and injuries, including diseases like glaucoma and cataracts.They may refer patients to specialists if necessary. Corrective lenses Optometrists prescribe, fit, and adjust eyeglasses and contact lenses.They educate patients about single vision and progressive lenses, and recommend the appropriate lens and/or frames. Customer service Optometrists provide outstanding customer service through all patient interactions.They answer questions and provide advice to patients regarding vision and optical issues. Interested candidates can drop their updated resume at anjali.hpconsultant@gmail.com or call / Whatsapp at 7081208119 This job is provided by Shine.com

Customer Success Associate Koramangala, Bengaluru/Bangalore 0 - 31 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

We have an Urgent job Opening for Customer success Associate for our Leading E-commerce Industry for Bangalore Location. Roles and Responsibilities - Effectively communicate with potential customers in English, Hindi, and Kannada (knowledge of Tamil and Telugu ). Leverage prior experience in customer-facing roles to build trust and establish rapport with clients. Present our business model compellingly, addressing queries, and overcoming objections with strong convincing skills. Assist customers throughout the decision-making process, ensuring they are fully onboarded and satisfied with the service. Maintain consistent communication with customers to address their needs and close the onboarding process efficiently. If Anyone is Interested then Share their Update Resume at neha.hpconsultant01@gmail.com or call or Whatsapp on 7897133959.

HR Recruiter Sector 62, Noida 1 - 31 years INR 1.2 - 3.6 Lacs P.A. On-site Full Time

Job description Handling the End to End Recruitment. Sourcing candidates from various job portals Screening resumes and conducting initial screening calls on the basis of job descriptions Conducting and ensuring smooth interviews between candidates and hiring managers Successfully onboarding the candidate and closing the position Preparing MIS (If anyone is Interested in this can share their resume in 8353935209 or email on riddhi.hpconsultant@gmail.com)

Fashion Consultant New Delhi 0 - 31 years INR 0.84 - 3.0 Lacs P.A. On-site Full Time

We have the opening for fashion consultant profile for leading retail industry in Delhi location Ensure an efficient staff plan that covers all areas at all times. o Check sum-up of working hours for all staff members at the end of the week/month and ensure that we are within target (staff costs). Sales and customer service: o Execute sales and service to customer as first priority o Ensure that there is a standardized greeting and salutation line for all our customers. o Create an “approach to customer” attitude in the staff. o Achieve 80% score in the customer service metrics of mystery audit results. o Ensure implementation of Bestseller’s service standards; all employees greet and serve our customers. o Ensure that complaints and returns are handled friendly, helpfully and professionally. o Keep updated on complaint and exchange rules and customer rights. o Ensure Month on month growth in sales turnover of stores o Ensure growth in creating the preferred place to shop and the most attractive place to work o Positive progress of the shops (10% bottom line result). Interested candidates kindly share their resumes on 8353942604 or aditi.hpconsultant@gmail.com

Fashion Consultant Shahkot, Jalandhar 0 - 31 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Make sure that the customer is aware of the delivery date. Needs to build a good rapport with customers to generate additional business with the help of reference and repeat business. Ensure that there should not be any escalations, in case of escalation the same has to be closed with the help of Team leader or City lead. Fixing the appointment basis customers availability and exhibit requests and closing the sale. Follow up on the postponed leads by calling the customer, on the date and time requested. Extend support to the fellow team members in case of any Has to be a team player by sharing best practice within the tea

HR Recruiter Khalasi Lines, Kanpur 0 - 31 years INR 1.2 - 4.8 Lacs P.A. On-site Full Time

Handling the End to End Recruitment. Sourcing candidates from various job portals Screening resumes and conducting initial screening calls on the basis of job descriptions Conducting and ensuring smooth interviews between candidates and hiring managers Successfully onboarding the candidate and closing the position Preparing MIS

Digital Marketing Executive Khalasi Lines, Kanpur 0 - 31 years INR 1.2 - 4.8 Lacs P.A. On-site Full Time

Plan and execute digital marketing campaigns to generate leads and promote consultancy services. Manage and optimize company presence across digital platforms. Develop engaging content such as blog posts, case studies, whitepapers, and email content. Implement and improve SEO strategies (on-page and off-page) to increase organic search visibility. Coordinate with consultants and subject matter experts to create thought leadership content. Track KPIs and provide regular reports and insights to the leadership team.

Customer Delight Executive Bengaluru/Bangalore 0 - 31 years INR 2.4 - 4.8 Lacs P.A. On-site Full Time

We have an Urgent Opening for Customer Care Delight in leading FMCG Industry for Bangalore location: Roles and Responsibilities: Handle customer calls (inbound/outbound)/ chat/mails and provide assistance with inquiries, product information, and issue resolution in a professional and courteous manner. Probe and identify customer requirements and issues and update customer basis the information available on the CRM and other applications and the SOP. Resolve the product or service issues by providing appropriate resolution. Escalate and forward the unresolved issues as per the SOP to appropriate internal teams for follow up and closure. Classify customer into Query/Request/ Complaint in the respective header as per the defined SOP. Accurately enter and record customer interactions as per the defined SOP. Stay informed about our products, services, and promotions to effectively address customer inquiries and provide relevant information. Maintain high-quality standards in customer interactions, adhering to the policies, procedures, and service level agreements (SLAs). Deliver the interaction quality as per the defined quality framework (CQ score). Deliver consistent customer satisfaction (C-Sat) Ensure clear and effective communication with customers, supervisors and relevant cross functional teams to facilitate seamless customer support. Follow up with customers as needed to ensure the successful resolution of their inquiries or concerns. If anyone interested kindly call on 8188889523 or revert back with your updated resume on hpconsultant.shikha123@gmail.com

Field Sales Executive Electronics City, Bengaluru/Bangalore Region 1 - 31 years INR 1.8 - 4.44 Lacs P.A. On-site Full Time

 Assume overall responsibility for ensuring 99.99% Customer Uptime  Ensure that the switches in the network are maintained as per norms  Ensure support for timely connectivity for all the cross functional teams  Maintain the network database and submit the required report to the reporting manager on regular intervals  Attend customer complaints on field and give quality resolution within the TAT  Provide timely resolution of technical complaints through analysis/ trouble shooting  Monitor NMS through relevant application and take appropriate action based on the events  Analyze repeat complaints and ensure implementation of corrective measures through escalations if required  100% compliance on safety and cardinal rules  Responsible for process adherence  Provide structured feedback to management to provide permanent solutions to improve service

Fashion Stylist Bengaluru/Bangalore 0 - 31 years INR 0.84 - 3.0 Lacs P.A. On-site Full Time

We have urgent opening for fashion consultant profile in leading retail industry for Bangalore and Mumbai location Role and responsibility: Ensure that there is a standardized greeting and salutation line for all our customers. o Create an “approach to customer” attitude in the staff. o Achieve 80% score in the customer service metrics of mystery audit results. o Ensure implementation of Bestseller’s service standards; all employees greet and serve our customers. o Ensure that complaints and returns are handled friendly, helpfully and professionally. o Keep updated on complaint and exchange rules and customer rights. o Ensure Month on month growth in sales turnover of stores o Ensure growth in creating the preferred place to shop and the most attractive place to work o Positive progress of the shops (10% bottom line result). Interested candidates kindly share their resume on 8353942604 or aditi.hpconsultant@gmail.com

Fashion Consultant New Delhi 0 - 31 years INR 0.84 - 3.0 Lacs P.A. On-site Full Time

we have an urgent opening for fashion consultant in leading retail industry for Delhi location Roles and responsibility: Execute sales and service to customer as first priority o Ensure that there is a standardized greeting and salutation line for all our customers. o Create an “approach to customer” attitude in the staff. o Achieve 80% score in the customer service metrics of mystery audit results. o Ensure implementation of Bestseller’s service standards; all employees greet and serve our customers. o Ensure that complaints and returns are handled friendly, helpfully and professionally. o Keep updated on complaint and exchange rules and customer rights. o Ensure Month on month growth in sales turnover of stores o Ensure growth in creating the preferred place to shop and the most attractive place to work o Positive progress of the shops (10% bottom line result). Interested candidates kindly share their resumes on 8353962406 or aditi.hpconsultant@gmail.com

Export Documentation Executive Mumbai/Bombay 3 - 31 years INR 2.4 - 3.12 Lacs P.A. On-site Full Time

 Candidate should be responsible for creating, maintaining and releasing company documents and filling storage.  Overall planning all documents of trade.

Optometrist Bandra East, Mumbai/Bombay 0 - 31 years INR 1.2 - 3.36 Lacs P.A. On-site Full Time

Roles & Responsibilities:- · Eye exams · Optometrists perform comprehensive eye exams using optometric equipment. They explain the process and duration to patients. · Diagnosis and treatment · Optometrists diagnose and treat eye conditions and injuries, including diseases like glaucoma and cataracts. They may refer patients to specialists if necessary. · Corrective lenses · Optometrists prescribe, fit, and adjust eyeglasses and contact lenses. They educate patients about single vision and progressive lenses, and recommend the appropriate lens and/or frames. · Customer service · Optometrists provide outstanding customer service through all patient interactions. They answer questions and provide advice to patients regarding vision and optical issues.

Sales Executive Chennai 0 - 31 years INR 1.56 - 2.64 Lacs P.A. On-site Full Time

We have an urgent job opening for the role of Sales Executive/Fashion Consultant for leading retail industry in Chennai location: ROLES & RESPONSIBILITIES: Developing sales strategies and setting up goals. Generating leads and reaching out to prospects. Contacting customers and potential customers over calls, emails, and even in person. Handling and resolving client queries and complaints. Preparing, and drafting proposals and quotes. Carrying on the sales process using the particular sales software. Creating and maintaining customer relationship management data. Achieving daily, weekly and monthly sales targets. Taking part in team meetings. If anyone interested, Kindly call on 8188889524 or revert back with you updated resume on hpconsultant.shweta@gmail.com

Telecalling Executive Bengaluru/Bangalore 0 - 31 years INR 2.52 - 3.96 Lacs P.A. On-site Full Time

Tele selling or Tele-Consultations . Explaining about the various products and services . Handling incoming calls about the services and transferring calls to the concerned team . Close sales and achieve the target given by management. Maintained and built CRM records, reports and opportunities to increase sales optimization and performance within my team.

Makeup Artist New Delhi 0 - 31 years INR 2.4 - 5.64 Lacs P.A. On-site Full Time

We have an urgent job opening for the role of Makeup Artist for a leading premium luxury brand in the retail industry, in Delhi and Gurugram. ROLES & RESPONSIBILITIES: Developing sales strategies and setting up goals. Generating leads and reaching out to prospects. Contacting customers and potential customers over calls, emails, and even in person. Handling and resolving client queries and complaints. Preparing, and drafting proposals and quotes. Carrying on the sales process using the particular sales software. Creating and maintaining customer relationship management data. Achieving daily, weekly and monthly sales targets. Taking part in team meetings. If anyone interested ,kindly call on 8188889524 or revert back with your updated resume on hpconsultant.shweta@gmail.com

Customer Support Executive Koramangala, Bengaluru/Bangalore 1 - 31 years INR 1.92 - 3.24 Lacs P.A. On-site Full Time

Urgent Hiring for Customer delight Executive Job Title: Customer Delight Executive (L1)  Location : Koramangala area in Bangalore  Employment type – Full time  Working – Work from office, 6 days a week, 1 rotational off, rostered shift between 7:00am to 9:00pm  Graduate (Any Stream)  Minimum requirement of 6 months of experience in customer service on voice/chat and mail channels (Preferable in B2B Ecommerce)  Languages – English, Hindi, Kannada, Tamil, Telegu ( Not Mandatory but if 3 languages are know its would be great) We are looking for enthusiastic and customer-focused individuals to join our Customer Delight team as Customer Delight Executive. The role involves handling customer queries and concerns across voice calls (inbound/outbound), live chat and email. You will be the face of the brand and pay a key role in delivering exceptional customer experience to our internal and end customers. Key Responsibilities: 1. Customer Assistance: Handle customer calls (inbound/outbound)/ chat/mails and provide assistance with inquiries, product information, and issue resolution in a professional and courteous manner. 2. Problem-Solving: Probe and identify customer requirements and issues and update customer basis the information available on the CRM and other applications and the SOP. Resolve the product or service issues by providing appropriate resolution. 3. Escalate / Complaint redressal: Escalate and forward the unresolved issues as per the SOP to appropriate internal teams for follow up and closure. 4. Recording voice of customer: Classify customer into Query/Request/ Complaint in the respective header as per the defined SOP. Accurately enter and record customer interactions as per the defined SOP. 5. Product Knowledge: Stay informed about our products, services, and promotions to effectively address customer inquiries and provide relevant information. Should know about KYC documents and Business documents 6. Service Quality: Maintain high-quality standards in customer interactions, adhering to the policies, procedures, and service level agreements (SLAs). Deliver the interaction quality as per the defined quality framework (CQ score). 7. Customer Satisfaction: Deliver consistent customer satisfaction (C-Sat) 8. Communication: Ensure clear and effective communication with customers, supervisors and relevant cross functional teams to facilitate seamless customer support. 9. Customer Follow-Up: Follow up with customers as needed to ensure the successful resolution of their inquiries or concerns. Requirements: 1. Customer Focus: A customer-centric mindset with a genuine passion for assisting and delighting customers. 2. Communication Skills: Excellent verbal communication skills to interact confidently and professionally with customers over the phone. 3. Problem-Solving: Strong problem-solving skills to handle customer issues with empathy and sense of ownership to address customer issues. 4. Tech-Savvy: Familiarity with basic computer applications and the ability to navigate call centre software and CRM systems. Note : Interested candidate can share their CV om mail ID shweta.hpconsultant@gmail.com or whatsApp on 7398382828 .

Fashion Consultant Bengaluru/Bangalore 1 - 31 years INR 2.4 - 4.2 Lacs P.A. On-site Full Time

We have an Urgent Job Opening for the role of Fashion Consultant in leading Retail Industry for Bangalore location: ROLES & RESPONSIBILITIES: Make sure that the customer is aware of the delivery date. Needs to build a good rapport with customers to generate additional business with the help of reference and repeat business. Ensure that there should not be any escalations, in case of escalation the same has to be closed with the help of Team leader or City lead. Fixing the appointment basis customers availability and exhibit the requested and close the sale. Follow up on the postponed leads by calling the customer, on the date and time requested. Extend support to the fellow team members in case of any Has to be a team player by sharing best practice within the team. If anyone interested kindly call on 8188889525 or revert back with your updated resume on Shambhavisinghhpconsultant.19@gmail.com

Fashion Consultant Bengaluru/Bangalore 1 - 31 years INR 0.96 - 2.76 Lacs P.A. On-site Full Time

We are actively looking for fashion consultant profile in leading retail industry for Bangalore location Role and responsibility: o Execute sales and service to customer as first priority o Ensure that there is a standardized greeting and salutation line for all our customers. o Create an “approach to customer” attitude in the staff. o Achieve 80% score in the customer service metrics of mystery audit results. o Ensure implementation of Bestseller’s service standards; all employees greet and serve our customers. o Ensure that complaints and returns are handled friendly, helpfully and professionally. o Keep updated on complaint and exchange rules and customer rights. o Ensure Month on month growth in sales turnover of stores o Ensure growth in creating the preferred place to shop and the most attractive place to work o Positive progress of the shops (10% bottom line result). Interested candidates kindly share their resume on 8353942604 or aditi.hpconsultant@gmail.com

Restaurant Manager Hyderabad 2 - 31 years INR 3.6 - 5.88 Lacs P.A. On-site Full Time

Roles and Responsibilities:- Recruiting, hiring and training all restaurant staff, including servers and hosts Scheduling employees to ensure shifts have proper coverage Streamlining the restaurant processes to improve the guest experience Monitoring restaurant finances, including sales and expenses Enforcing food handling regulations and other guidelines to increase guest safety Promoting the restaurant and finding ways to bring in more customers Handling customer complaints Completing necessary paperwork, such as sales, inventory and staff attendance reports.

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Human Potential Consultant