Fashion Consultant

We have the opening for fashion consultant profile for leading retail industry in Delhi location  Ensure an efficient staff plan that covers all areas at all times. o Check sum-up of working hours for all staff members at the end of the week/month and ensure that we are within target (staff costs). Sales and customer service: o Execute sales and service to customer as first priority o Ensure that there is a standardized greeting and salutation line for all our customers. o Create an “approach to customer” attitude in the staff. o Achieve 80% score in the customer service metrics of mystery audit results. o Ensure implementation of Bestseller’s service standards; all employees greet and serve our customers. o Ensure that complaints and returns are handled friendly, helpfully and professionally. o Keep updated on complaint and exchange rules and customer rights. o Ensure Month on month growth in sales turnover of stores o Ensure growth in creating the preferred place to shop and the most attractive place to work o Positive progress of the shops (10% bottom line result). Interested candidates kindly share their resumes on 8353942604 or aditi.hpconsultant@gmail.com