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Vision Marshals
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Customer Service/Customer Support Internship in Pune

Customer Service/Customer Support Internship in Pune

Vision Marshals

0 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

service support chat shipping vision data marketing drive analytics cutting strategy development optimization

Work Mode

On-site

Job Type

Internship

Job Description

We’re looking for a proactive and detail-oriented Online Reputation Manager Intern to join our team. The intern will play a key role in enhancing customer experience and managing our brand's online presence. You will be the first point of contact for our customers, ensuring smooth order confirmations and assisting with queries via call and chat support.

Selected Intern's Day-to-day Responsibilities Include

Call and confirm online orders placed by customers
Provide prompt and polite support to users via phone and chat
Assist customers with queries related to orders, shipping, returns, etc.
Gather feedback and share insights with the team to improve service quality
Maintain a positive brand image through effective communication
Escalate critical issues to the relevant internal teams

About Company: Vision Marshals is a dynamic firm specializing in data-driven digital marketing solutions. We partner with businesses of all sizes to create, implement, and optimize multi-channel marketing campaigns that drive lead generation, customer acquisition, and revenue growth.
Our expert consultants leverage advanced analytics and cutting-edge technologies to ensure clients achieve the highest return on investment for their marketing efforts. From strategy development to execution and ongoing optimization, Vision Marshals is dedicated to helping clients succeed in the competitive digital landscape.

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Customer Service/Customer Support Internship in Pune