Customer Service/Customer Support Internship in Pune

Selected Intern's Day-to-day Responsibilities Include

• Interact with customers on daily basis and share information as needed.
• Run advertising campaigns (email/WhatsApp) ongoing offers, deals, product launches, loyalty programs to customers via digital media using available marketing content and company portals.
• Coordinate with other departments to reply to customers in a time-bound manner.
• Generate & maintain customer master from data from e-commerce channels, and digital sales orders.
• Understand and continuously train themselves under guidance of line manager about company products & policies.
  

Requirements

• Prior experience in a client or consumer facing role (full time/part time).
• Good command on English, Hindi & Marathi.
• Working knowledge of MS-Office tools & basic computer skills.
• Ability to take ownership of their work.
• Curiosity to investigate and solve problems.
  

Benefits

• Working directly with founders.
• Career growth with us.
• Great working environment.