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Outmarch
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Customer Service/Customer Support Internship in Pune

Customer Service/Customer Support Internship in Pune

0 years

|

0 Lacs

pune maharashtra india

Posted:2 days ago| Platform:

Apply

Skills Required

service support onboarding training retention drive strategies management metrics data efficiency

Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern's Day-to-day Responsibilities Include

Owning overall relationship with assigned clients, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and achieving high levels of customer satisfaction
Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services
Maintaining and developing customer success strategies and best practices, as well as customer support content
Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning
Maintaining existing customer success metrics and data as directed

About Company: We use our modern cloud-native platform to collaborate smartly with your associates. We provide a simple and easy way to enhance store operations efficiency.

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