17969 Empathy Jobs

Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate Job Description & Summary A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Creating business intelligence from data requires an understanding of the business, the data, and the technology used to store and analyse that data. Using our Rapid Business Intelligence Solutions, data visualisation and integrated reporting dashboards, we can deliver agile, highly interactive reporting and analytics that help our clients to more effectively run their business and understand what business questions can be answered and how to unlock the answers. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within…. A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Responsibilities Develop and maintain web applications using Angular, and React. Collaborate with cross-functional teams to define, design, and ship new features. Participate in code reviews to maintain high-quality code. Troubleshoot and resolve software defects and issues. Ensure the performance, quality, and responsiveness of applications. Stay updated with the latest industry trends and technologies to ensure our solutions remain cutting-edge. Qualifications: Bachelor's or master's degree in computer science, Engineering, or a related field. 4-6 years of professional experience in software development. Proficiency in .React and Nodeprogramming. Strong experience with front-end technologies, specifically Angular and React. Familiarity with RESTful APIs and web services. Solid understanding of version control systems, such as Git. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Preferred Skills: Experience with cloud platforms such as Azure. Experience in Agile/Scrum development environments. Proficient in SQL and Stored procedures Mandatory Skill Sets Net, SQL, C# Preferred Skill Sets Net, SQL, C# Years Of Experience Required 4 - 8 Education Qualification B.Tech / M.Tech / MBA / MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration, Master of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills AWS Devops Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within SAP Consulting services, will provide you with the opportunity to help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions. Responsibilities: Experience: 4-7 years The candidate would be responsible for Design, development, and implementation of standard and custom SAP WRICEF. Cloud Platform Integration (CPI) Defining the requirements and create architectural specifications, ensuring. Feasibility analysis and integration with existing systems/platforms. Leading the development team. Maintaining frequent collaboration with the team members. Perform Coding, Testing and QA in ABAP, HANA, BRF+, Web Dynpro and related programming languages. Leading/driving client meetings related to design solutioning. The candidate should have the ability to work with other IT and business teams to ensure implementation. Mandatory skill sets: Perform Coding, Testing and QA in ABAP, HANA, BRF+, Web Dynpro and related programming languages. Preferred skill sets: Perform Coding, Testing and QA in ABAP, HANA, BRF+, Web Dynpro and related programming languages. Years of experience required: 4-7 years Education qualification: BE/B.Tech/MBA/MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Cloud Platform Integration (CPI) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

load_list_page(event)"> Job listing Job details Job Information Industry Retail Date Opened 08/13/2025 Salary 22000 to 27000 Job Type Full time City Hilite Business Park, Calicut State/Province Kerala Country India Zip/Postal Code 673014 Job Description Role Overview As the CX Manager, you will own the end-to-end customer journey—ensuring seamless, personalized experiences across WhatsApp, email, social media, website, and post- purchase touchpoints. You will build strong processes, leverage data for continuous improvement, and work closely with marketing, operations, and product teams to deliver an exceptional brand experience. Key Responsibilities  Map and continuously optimize the customer experience from awareness to advocacy.  Identify pain points and create moments that surprise & delight customers.  Lead the customer support team to deliver fast, empathetic, and personalized responses.  Oversee WhatsApp, email, and social media query resolution with clear SLAs.  Implement personalization protocols for engraving requests, order changes, and gift customizations.  Collect and analyze customer feedback to influence product and process improvements.  Track key CX metrics: NPS, CSAT, repeat purchase rate, average response time.  Share actionable insights with leadership to guide brand and product strategy.  Own the CRM and CX automation tools to ensure smooth, personalized customer interactions.  Work with tech and marketing to create automated yet human-like experiences. Requirements  4–5 years of experience in Customer Experience, Customer Success, or similar role (premium/luxury/FMCG/e-commerce background preferred).  Strong understanding of CX best practices, CRM systems, and automation tools (WhatsApp API, BIK, etc.).  Excellent communication skills in English and Malayalam (Hindi is a plus).  Ability to balance empathy with data-driven decision-making.  A knack for storytelling and building emotional brand connections.  Comfortable working in a fast-paced, growth-stage startup  4–5 years of experience in Customer Experience, Customer Success, or similar role (premium/luxury/FMCG/e-commerce background preferred).  Strong understanding of CX best practices, CRM systems, and automation tools (WhatsApp API, BIK, etc.).  Excellent communication skills in English and Malayalam (Hindi is a plus).  Ability to balance empathy with data-driven decision-making.  A knack for storytelling and building emotional brand connections.  Comfortable working in a fast-paced, growth-stage startup  Ensure brand voice consistency across all customer-facing communications. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

About Fateh Fateh Education founded in 2004, is a pioneer in the study abroad industry, with over 21 years of experience guiding students to global academic opportunities. We’ve helped more than 40,000 students realise their international education dreams, and have built a reputation for trust, expertise, and care along the way. As a proud British Council member, UCAS accredited consultant, and official Education in Ireland partner, we've established meaningful partnerships across 120+ top universities. With our expertise and reach in global education, how we present ourselves online shapes the trust and connection we build with prospective students. That’s where this team and your creativity steps in. This role is an opportunity to be part of that story. What You’ll Do • Collaborate with our internal creative team, writers, designers, and strategists to develop content ideas that resonate with our student audience. • Contribute actively in brainstorming sessions for reels and posts, shaping how ideas evolve from thought to execution. • Be involved in content shoots, whether behind the scenes helping guide the vision or occasionally in front of the camera when needed. A comfortable on-camera presence is part of the role. • Review and fine-tune scripts written by the team to ensure they feel natural, relatable, and aligned with the brand voice. • Oversee timely posting of content across all social media platforms (Instagram, LinkedIn, Facebook, X, Whatsapp), making sure everything goes out as per the content calendar, with consistency in tone, timing, and style. • Engage with our community, respond to messages, comments, and DMs with empathy, clarity, and genuine interest. • Track and organise social media leads, ensuring they're updated smoothly into our CRM. • Keep an eye on current trends and platform shifts to help us stay relevance, especially for moment-driven content opportunities. • Monitor basic content performance and engagement insights to help guide what we do next and suggest small tweaks when needed. Qualifications • You’ve got around 1 year of experience working in social media, content, or creative writing. (Preferred, Not Mandatory) • Creative thinking with a sense of ownership, someone who’s proactive and doesn’t wait for instructions to start ideating. • You have a strong sense of what feels right on different platforms and how to adjust content accordingly. • You’re thoughtful in your communication and care about how ideas come across to an audience. • You’re organised and reliable, someone who ensures that nothing slips through the cracks. • You’re curious, observant, and plugged into what’s trending, especially with younger audiences. • A general understanding of the study abroad space or an eagerness to learn quickly. Why You’ll Love It Here • A work culture that respects your brain and your bandwidth. • A team that’s supportive, chill, and genuinely passionate about what we do. • The freedom to test new ideas, play with formats, and bring your full self to work. • Opportunity to shape the voice of a brand that's making a difference in young people’s lives.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your Primary Responsibilities Include Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that affect release scope, schedule and quality and bring to the table potential solutions. Make sure that all integration solutions meet the client specifications and are delivered on time. Preferred Education Master's Degree Required Technical And Professional Expertise You’ll have access to all the technical and management training courses you need to become the expert you want to be. You’ll learn directly from expert developers in the field; our team leads love to mentor You have the opportunity to work in many different areas to figure out what really excites you. Should have minimum 3 or more years of relevant experience in ODI(Oracle Database Integrator) 12c Development and Implementation. Should have hands on experience in complex data migration between heterogeneous large complex databases (Oracle database is must) Preferred Technical And Professional Experience You’ll have access to all the technical and management training courses you need to become the expert you want to be. Should have minimum 3 or more years of relevant experience in ODI (Oracle Database Integrator) 12c Development and Implementation. Should have good knowledge of integrating with WebServices, XML(Extensible Markup Language) and other API(Application Programming Interface) to transfer the data - from source and target, in addition to database.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development. Preferred Education Master's Degree Required Technical And Professional Expertise Should have minimum 3 or more years of relevant experience in ODI(Oracle Database Integrator) 12c Development and Implementation. Should have good knowledge of integrating with Web Services, XML(Extensible Markup Language) and other API(Application Programming Interface) to transfer the data - from source and target, in addition to database. Should have hands on experience in complex data migration between heterogeneous large complex databases (Oracle database is must) Preferred Technical And Professional Experience Exposure in risks management and resolving issues that affect release scope. Ability to maintain quality and bring potential solutions to the table

About Saviynt: Saviynt is a leader in intelligent identity and access governance solutions. Our cloud-native platform provides a unified approach to securing applications, data, and infrastructure across hybrid IT environments. We empower our customers to scale fearlessly and securely, a principle that extends to our own team. Role Overview: We are seeking an experienced and technically astute Supportability Manager – Product Support Engineering. This critical role serves as the primary interface between our customer-facing Product Support teams and our Engineering/Product teams. The position demands a blend of deep technical analysis, strong cross-functional collaboration, and customer empathy. You will lead a team of supportability engineers with extensive domain knowledge, who are responsible for root cause analysis, reproducing complex issues, and providing crucial insights to Engineering and Product teams for sustainable fixes and product enhancements WHAT YOU WILL BE DOING Lead the supportability function, managing escalated technical issues that require in-depth analysis and reporting. Bridge the gap between Technical Product Support (L1–L3) and Engineering/Product, ensuring a timely, accurate, and complete information flow Take ownership of Root Cause Analysis (RCA) and post-mortem reports for complex customer issues and escalations. Collaborate with Engineering to influence bug prioritization, technical debt resolution, and product enhancements based on customer pain points Maintain a robust feedback loop with Product Management, highlighting recurring issues and advocating for roadmap adjustments. Ensure a consistent process for the reproduction, debugging, and documentation of critical issues, facilitating knowledge transfer to both Support and Engineering teams. Recruit, mentor, and manage a high-performing supportability team with strong technical acumen across Saviynt's modules (IGA, PAM, CPAM, Application Access Governance, etc.) Define and monitor key metrics for case handling, resolution time, and inter-team hand-offs. Contribute to automation and tooling initiatives aimed at improving productivity and reducing Mean Time To Resolution (MTTR) Serve as the escalation point for high-severity or sensitive cases, working directly with Customer Support Leadership and Engineering stakeholders WHAT YOU BRING 10+ years of experience in Technical Support, Product Engineering, or similar customer-facing technical roles, with a preference for experience in SaaS, Identity Governance, or Cybersecurity domains . Strong understanding of Saviynt architecture or comparable IGA/PAM platforms.Proven experience managing or leading technical teams focused on supportability or sustaining engineering. Exposure to enterprise customer environments (cloud, hybrid, on-prem) and the ability to navigate complex architectures Understanding of debugging, log analysis, performance troubleshooting, and root cause identification. Excellent communication skills for engaging with internal stakeholders, including Engineering, Product Managers, Support teams, and Customers. Demonstrated ability to effectively manage priorities across multiple high-impact issues under pressure Experience with tools such as JIRA, Confluence, Splunk, Datadog, and Postman is a plus. Bachelor's degree in Computer Science, Engineering, or a related technical field. A Master’s degree is preferred Work Model This is a Hybrid role, requiring a minimum of 3 days per week in the office (Bangalore office) Flexibility for occasional extended hours during critical customer escalations or product releases Why Join Us? Regards, Primula

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday, founded in 2005, stands as a groundbreaking force in the human capital and financial management industry, with a global presence and a diverse array of customers. Across our offices worldwide, our teams are united by a shared dedication to innovation, collaboration, and excellence! Joining our team means embarking on a journey of opportunity to advance your career and contribute to impactful solutions that shape industries. Whether you thrive with solving sophisticated business problems, collaborating with agile teams, or championing innovation and software design, Workday offers an environment where your talents can thrive. Our Product Development and QA organization spans across various products, serving a wide range of customers worldwide. Every project you undertake with us contributes to Workday's outstanding culture, core values, and dedication to excellence. We're proud to have received numerous awards and accolades for our products, outstanding workplace culture, and commitment to sustainability. With your talent, we continue to lead the way in cloud technology and make a difference in the lives of our customers worldwide! About The Role A successful candidate will lead multiple priorities with bold deadlines, be passionate about building high-quality enterprise applications, and be innovative in their approaches to technical delivery, process and operations, and relationship-building. You are a leader, a coach, and a mentor - you will lead with heart and empathy, inspire your teams, galvanize in times of pressure, and equip teams and team members for success. You are a business leader with a growth mindset - you will use your technical expertise to challenge the status quo, find opportunities for positive change, and work with your partners to ensure sustainable business success for Workday. You will promote a diverse and inclusive environment where employees are happy, energized and engaged, and who are excited to come to work every day. Responsibilities: Partner and collaborate with multi-functional stakeholders to prioritize, plan and deliver first-rate experiences for Workday customers Drive the activities of application development scrum teams delivering innovative features for customers in key markets outside the United States. Co-ordinate the analysis, design, programming, debugging, and improvement of high-quality Workday product(s) Engage with Development, Product, QA, Automation, Research/UX, Agility, Doc-writing, and Customer Support colleagues - and with Workday customers - to identify, discuss, debate and ultimately solve customer issues in increasingly innovative ways Understand and promote industry-standard methodologies Coach and mentor team members to help them to be at their best, assisting with career growth and personal development Personify and promote the Workday values of Employees, Customer Service, Innovation, Integrity, Fun, and Profitability About You Basic Qualifications: 3+ years of experience building and directly managing impactful engineering teams 8+ years of experience developing applications using Cloud-based technologies 8+ years of experience with design and development using an object-oriented language such as Java, Python, C#, C++, etc. Experience with running server orchestration solutions in production (Kubernetes, Docker Swarm, or other solutions) Experience designing and building a microservice architecture Experience with a cloud platform: AWS (preferred), GCP, Azure Knowledge of Linux Ability to work cross functionally with multiple stakeholders (including product management, workmates as well as external teams using our platform) Experience working in an Agile environment Experience developing automation solutions Knowledge of best practices for Cloud Native infrastructure management and operations Knowledge of CI / CD principles and best practices Knowledge of Storage, Networking, Systems, configuration management Other Qualifications: You see software development as a team sport and thrive in a highly collaborative and agile culture where you’re always guiding and learning You have a strong focus on delivering high-quality software products, continuous innovation, and you value test automation and performance engineering You are proactive and able to deliver on initiatives that you start You demonstrate the interpersonal skills needed to positively influence important issues or decisions in a multi-functional environment You have the ability to communicate technical complexity in simple terms to both technical and nontechnical audiences Experience in ERP application development is a plus Experience supporting team members career growth and development You put people first and ensure a psychologically safe environment for team members Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Job Description: We are looking for a highly motivated Associate Product Manager (APM) with 1–3 years of experience in building and managing websites and mobile applications. The ideal candidate will support the end-to-end product lifecycle from requirement gathering to launch, while collaborating closely with cross-functional teams including engineering, design, business, QA, and account management. The candidate will play a key role in improving user experience, driving feature adoption, and ensuring timely and high-quality product delivery. A keen eye for detail, user empathy, and a strong grasp of digital platforms are essential. Responsibilities: Support the product roadmap and backlog for web and mobile platforms Translate user needs and business goals into clear feature requirements and user stories Work with design and development teams to ensure timely and high-quality execution Conduct user research, usability testing, and competitor benchmarking Monitor product performance and user behavior using Google Analytics Maintain clear product documentation, release notes, and training materials Ensure alignment with business stakeholders and account managers, and provide regular updates on progress Required Skills and Traits: Bachelor’s degree in Engineering, Computer Science, Design, or a related field 1–3 years of product experience in web and mobile app environments Strong analytical skills and understanding of product metrics using Google Analytics Experience with Zoho Sprints and familiarity with tools like JIRA, Figma, or Trello Knowledge of project management and the complete product development lifecycle Ability to lead ideation sessions and define clear user and business requirements Good written and verbal communication skills Experience working with cross-functional teams and client stakeholders Strong presentation skills and the ability to deliver product demos with clear understanding of functionality and user workflows Preferred Qualifications: Prior involvement in consumer-facing digital platforms Understanding of APIs, technical constraints, and platform differences Experience working with cloud-based products or services is a plus Certification in Product Management from recognized institutions (e.g., Airtribe, Product School, Hello PM or equivalent) Deployment Location: Uttarakhand, Dehradun Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹700,000.00 per year Work Location: In person

About the Team! The APAC Center of Excellence team believes in a #GoGetIt approach. Our successes are attributed to our people who are relentless to help others in any way we can. We handle critical concerns from Risk & Identity fraud and make sure that the resolution matters to the customer - making each member an eventual promoter of Uber. The right time is always now" when joining Uber and the COE; it has always been moving towards greater heights as we support a lot of markets - allowing you to learn every single day. About the Role! We are looking for a strategic and execution-focused Program Specialist to join the APAC Center of Excellence Strategy & Planning Team. From framing strategic problems to developing scalable solutions, you'll thrive in the ambiguity between idea and execution. You'll dive deep into operational data, collaborate across functions, and design structured approaches to elevate performance, enable excellence, and align regional strategies with global goals. Whether you're building business cases, facilitating decision-making forums, or architecting new processes, you'll be at the center of some of the most critical initiatives in the CoE. You'll work closely with a lean, high-performing CoE S&P team, CoE site leads, and regional leadership to ensure we deliver APAC CoEs strategic priorities at local, regional and global level. This is a hands-on role for someone who enjoys getting into the weeds, thinking systemically, and crafting stories that move strategy forward. If you're passionate about solving tough problems with a balance of analytical rigor and stakeholder empathy - we'd love to work with you. The Impact You'll Have Foster Thought Partnership Cross-functional Strategy Support: Serve as a trusted thought partner to APAC CommOps leadership and cross-functional teams on topics spanning quality, acquisition, and operations strategy. Storytelling & Strategic Influence: Craft compelling narratives and business cases that influence regional and global decisions, grounded in data and frontline context. Drive Strategic Clarity Regional Strategy Design: Shape the APAC CoE's annual and multi-quarter strategic roadmap in alignment with CommOps global priorities and business needs. Operational Problem Framing: Translate ambiguous business challenges into structured problem statements that guide regional programs and stakeholder focus. COE-wide Alignment: Define shared goals, success metrics, and planning principles that ensure clarity across Operations, CX, and Enablement. Enable Executional Excellence Program Execution Management: Design and lead execution of regional P0 initiatives, experiments, and continuous improvement programs with measurable impact. Performance and Insights Frameworks: Own and enhance enablement scorecards, dashboards, and audit cadences to track effectiveness and drive accountability. Leadership Forums & Cadences: Architect and run planning syncs, town halls, and LT summits that drive transparency, alignment, and momentum across the org. The Experience You'll Bring Basic Qualifications Bachelor's degree in Business, Economics, Mathematics, statistics and 3+ years experience OR MBA and 2+ years of experience in strategy, product management, program management, strategy consulting, or a similar role, ideally within a high-growth or matrixed organization. Analytical problem-solving skills: Ability to understand complex data, identify key insights, and break down information into clear, actionable recommendations; comfortable interpreting reports and using tools like Excel/Google Sheets, Tableau, or similar platforms to support decision-making. Structured strategic thinking: Skilled in framing ambiguous problems, conducting root-cause analysis, and building clear solution paths that align with business goals. Executive-level communication and storytelling: Ability to craft compelling narratives, influence decisions, and confidently present insights and proposals to senior stakeholders. Cross-functional collaboration mindset: Proven ability to work across cross functional teams, building consensus and driving alignment. Ownership and self-direction: Demonstrated ability to operate independently, prioritize effectively, and push initiatives forward without needing day-to-day oversight. Preferred Qualifications CoE or IT services exposure: Experience working in a Center of Excellence, IT Services, or BPO context with an understanding of scalable service delivery models. Knowledge of quality and enablement systems: Familiarity with performance scorecards, quality assurance frameworks, operational audits, and process optimization. Regional awareness and adaptability: Experience working across diverse APAC markets, with cultural fluency and a practical understanding of regional execution nuances.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description We’re looking for a Employee Relations Specialist to join our People Services team in the India office. This role suits someone who is passionate about all things ER, but also wants the unique opportunity to have an impact on Wise’s mission and support our Wisers, Leads and wider teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey. This role will report to our APAC Employee Relations Regional Lead, based in Singapore. Your mission: As one team, our vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates. You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimization of our People Services team, through deliverables in local and global projects. Here’s how you’ll be contributing to the team: Being a trusted and accountable specialist supporting end-to-end ER matters within dedicated business functions. Supporting and advising Wisers and Leads through a significant volume and range of situations, including complex cases (from internal conflict management to external escalated cases). You will also balance our exposure and appetite to risk in the process. Partner with ER Specialists around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI, legal considerations and best practice. Collaborate with People Partners to complement their functional business insights with your ER data and expertise. Analyse and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices. Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the other SME’s to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice. Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow. Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data. Provide additional support to the wider People team and other leaders with ad-hoc tasks/data queries and project-based work. This role will give you the opportunity to: Contribute strategic thinking towards the bi-annual planning cycles: collate data on stakeholder’s team performance, share ideas for improvements and lead new projects. Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook. Maximise advisory impact and partnership: collaborate with the People Partners and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships. Qualifications About you: Strong HR experience: previous and demonstrable experience in a HR Advisor / ER Specialist role within APAC, owning and advising on a range of ER matters end-to-end. Including (not an exhaustive list); advising on capability and conduct cases, absence cases, supporting grievances, advise on and support with change management decisions, carrying out Exit Interviews and on the rare occasion support with external claims or disputes raised through statutory bodies, labor authorities or employment courts across APAC region. Subject matter expert in employment law and ER advice: Senior Leadership will look up to you for sound advice on a variety of complex cases. You need to have strong knowledge of India’s employment law landscape. Strong growth mindset: being resilient to and excited about change in a hyper-growth environment, with the opportunities it brings and the multiple projects you’ll be involved with simultaneously. This is a team effort but each Wisers contribution is crucial to Wise’s ongoing success. Data driven: you always start with data, facts and insights to help inform your approach through storytelling to solving problems and analysing needs. A heap of empathy and emotional intelligence: you’ll need to be able to communicate effectively and inclusively, both in person and in writing, and deal with confidential information in a professional manner. Adaptable: you’ll be as comfortable working with ambiguity as you are with certainty, as we need someone who can be agile enough to respond to changing priorities, but be able to have big-picture proactive thinking for the long-term path ahead. Collaborative: with tested communication and facilitation skills, you guide a vast variety of stakeholders, building and fostering relationships over time, but also not afraid to challenge through healthy discussions. Eagle-eyed attention to detail Ability to deal with confidential information in a professional manner Courageous and calm in challenging situations Some extra skills that would be great: Tech savvy: familiar with Google Suite, Slack, Workday, but also adept to learning new technology as we grow. Financial services experience: you possess deeper insight to empower our team further with our commercial strengths, weaknesses, opportunities and threats. Regional experience: you have employment law experience in other countries in the APAC region. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Trigent Software Private Ltd ServiceNow Specialist_ITSM & JavaScript Location: Hyderabad Job: in office Exp Range: 3 - 8 years experience Technical Support Engineer for Service Management responsible for resolving customer-reported issues through various support channels. The role involves analyzing system logs, code snippets, and configurations to troubleshoot complex technical problems. Strong analytical skills and technical expertise are required to ensure platform stability and customer satisfaction. Key Responsibilities Own and resolve customer-reported issues through web, chat, email, case updates, and phone support Analyze system logs, code snippets, and configurations to isolate root causes and recommend solutions Leverage platform knowledge to provide guidance and best practices to customers Collaborate with internal product and engineering teams on complex, cross-functional cases Contribute feedback to improve documentation, platform features, and internal processes Maintain high levels of customer satisfaction through empathy, clear communication, and technical expertise Skills & Requirements Must Have Skills JavaScript debugging and troubleshooting IT Service Management (ITSM) tools System log analysis and debugging techniques Object-oriented programming and web application architecture Scripting languages (JavaScript, Python, Unix/Windows Shell) Enterprise support tools (ticketing systems, knowledge bases) Good To Have Skills Eclipse IDE E-commerce application troubleshooting SaaS support environment experience Soft Skills Strong analytical and problem-solving mindset Attention to detail Excellent verbal and written communication skills Empathy Collaboration Additional Information Industry Domains Experience supporting or implementing IT Service Management (ITSM) tools is a big plus Background in troubleshooting e-commerce applications (catalog, shopping cart, payment systems) is a big plus Work Experience Hands-on experience with debugging JavaScript code Familiarity with tools used in enterprise support: ticketing systems, knowledge bases, and escalation protocols Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹1,500,000.00 - ₹1,600,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: ServiceNow: 3 years (Required) JavaScript: 3 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person

Role Overview We’re on the lookout for a motivated, customer-obsessed, and results-driven Assistant Store Manager to help lead our Hyderabad store to new heights. Working side-by-side with the Store Manager, you’ll have hands-on involvement in sales, team leadership, and store excellence — ensuring every customer walks out delighted and every day ends with targets smashed.This is your chance to grow into a Store Manager role while learning the ropes in a fast-paced, high-style retail environment. What You’ll Do Operational Partner: Support the Store Manager in running all aspects of store operations — from sales strategy to service delivery. Sales Driver: Lead your team to consistently meet and exceed sales targets through smart selling techniques and strong customer connections. Customer Experience Champion: Ensure every shopper feels welcomed, valued, and impressed by our products and service. Visual Excellence: Keep the store looking fresh, on-brand, and visually stunning at all times. Problem Solver: Handle customer inquiries and resolve concerns with speed, empathy, and professionalism. Inventory Guardian: Oversee stock levels, manage counts, and ensure merchandise is received and displayed on time. Team Coach: Train and develop sales associates on product knowledge, sales skills, and customer engagement. Closing & Opening Pro: Execute daily opening/closing procedures with accuracy and efficiency. Culture Builder: Maintain a positive, team-first environment where everyone feels motivated to perform their best. What You BringEducation: High School Diploma required; Bachelor’s degree preferred. Experience: 2-4 years in retail management or a leadership role in a fast-paced retail setting. Skills: Strong leadership and team motivation abilities. Excellent customer service and problem-solving skills. Good organisational skills with an eye for detail. Retail math and POS system familiarity. Mindset: Passion for retail and exceeding customer expectations. Ability to work flexible hours, including evenings and weekends. A hands-on, can-do attitude with the drive to grow into a Store Manager role. Job Type: Full-time Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Provident Fund Work Location: In person Expected Start Date: 15/08/2025

About the Team! The APAC Center of Excellence team believes in a #GoGetIt approach. Our successes are attributed to our people who are relentless to help others in any way we can. We handle critical concerns from Risk & Identity fraud and make sure that the resolution matters to the customer - making each member an eventual promoter of Uber. The right time is always now" when joining Uber and the COE; it has always been moving towards greater heights as we support a lot of markets - allowing you to learn every single day. About the Role! We are looking for a strategic and execution-focused Program Specialist to join the APAC Center of Excellence Strategy & Planning Team. From framing strategic problems to developing scalable solutions, you'll thrive in the ambiguity between idea and execution. You'll dive deep into operational data, collaborate across functions, and design structured approaches to elevate performance, enable excellence, and align regional strategies with global goals. Whether you're building business cases, facilitating decision-making forums, or architecting new processes, you'll be at the center of some of the most critical initiatives in the CoE. You'll work closely with a lean, high-performing CoE S&P team, CoE site leads, and regional leadership to ensure we deliver APAC CoEs strategic priorities at local, regional and global level. This is a hands-on role for someone who enjoys getting into the weeds, thinking systemically, and crafting stories that move strategy forward. If you're passionate about solving tough problems with a balance of analytical rigor and stakeholder empathy - we'd love to work with you. The Impact You'll Have Foster Thought Partnership Cross-functional Strategy Support: Serve as a trusted thought partner to APAC CommOps leadership and cross-functional teams on topics spanning quality, acquisition, and operations strategy. Storytelling & Strategic Influence: Craft compelling narratives and business cases that influence regional and global decisions, grounded in data and frontline context. Drive Strategic Clarity Regional Strategy Design: Shape the APAC CoE's annual and multi-quarter strategic roadmap in alignment with CommOps global priorities and business needs. Operational Problem Framing: Translate ambiguous business challenges into structured problem statements that guide regional programs and stakeholder focus. COE-wide Alignment: Define shared goals, success metrics, and planning principles that ensure clarity across Operations, CX, and Enablement. Enable Executional Excellence Program Execution Management: Design and lead execution of regional P0 initiatives, experiments, and continuous improvement programs with measurable impact. Performance and Insights Frameworks: Own and enhance enablement scorecards, dashboards, and audit cadences to track effectiveness and drive accountability. Leadership Forums & Cadences: Architect and run planning syncs, town halls, and LT summits that drive transparency, alignment, and momentum across the org. The Experience You'll Bring - Basic Qualifications - Bachelor's degree in Business, Economics, Mathematics, statistics and 3+ years experience OR MBA and 2+ years of experience in strategy, product management, program management, strategy consulting, or a similar role, ideally within a high-growth or matrixed organization. Analytical problem-solving skills: Ability to understand complex data, identify key insights, and break down information into clear, actionable recommendations; comfortable interpreting reports and using tools like Excel/Google Sheets, Tableau, or similar platforms to support decision-making. Structured strategic thinking: Skilled in framing ambiguous problems, conducting root-cause analysis, and building clear solution paths that align with business goals. Executive-level communication and storytelling: Ability to craft compelling narratives, influence decisions, and confidently present insights and proposals to senior stakeholders. Cross-functional collaboration mindset: Proven ability to work across cross functional teams, building consensus and driving alignment. Ownership and self-direction: Demonstrated ability to operate independently, prioritize effectively, and push initiatives forward without needing day-to-day oversight. - Preferred Qualifications - CoE or IT services exposure: Experience working in a Center of Excellence, IT Services, or BPO context with an understanding of scalable service delivery models. Knowledge of quality and enablement systems: Familiarity with performance scorecards, quality assurance frameworks, operational audits, and process optimization. Regional awareness and adaptability: Experience working across diverse APAC markets, with cultural fluency and a practical understanding of regional execution nuances.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

We’re KALINGAEURO . A global education consultancy with one bold mission: to turn aspirations into achievements. We help students discover their path abroad with personalised counselling for world's top public universities, expert support, and a world of opportunities. Now, we’re looking for passionate individuals to join our growing team — and help shape the next generation of global leaders. Position: Study Abroad Counsellor(Fresher) Location: Spaze I-Tech Park, Sector 49, Gurgaon-Sohna Road, 122018 Gurugram Type: Full-time What You’ll Do You’ll be more than a counsellor — you’ll be a guide, a mentor, and a trusted advisor in a life-changing journey. Student Counseling:Provide clear, honest, and expert guidance to students exploring international education. Personalised Support:Conduct one-on-one counseling sessions to understand each student’s story — their goals, strengths, and aspirations — and help map out the right academic journey. Course & University Selection:Match students to the right programs and institutions based on their unique profiles and ambitions. Inquiry Handling:Respond to questions from students and parents — about applications, visas, scholarships, and more — with clarity and care. Stay Ahead:Keep up with the latest study abroad trends, university updates, and global education shifts. Data & Documentation:Maintain organized, accurate records of student progress and interactions. Team Collaboration:Partner with senior counselors to plan workshops, webinars, and student events — creating impact beyond the desk. Institutional Engagement:Build and maintain strong ties with universities and educational bodies around the world. What You Bring Strong English communication skills — spoken and written A genuine passion for education and helping others succeed Confidence in hosting or creating video content and presentations for social media and outreach The ability to listen deeply, advise wisely, and inspire trust A spirit of curiosity, empathy, and continuous learning Why You’ll Love It Here Because every day, you’ll make a real difference — helping students unlock doors to a better future. Because you’ll grow — personally and professionally — in a team that’s supportive, ambitious, and driven by purpose. Ready to Apply? Apply through Indeed or send us your updated CV with brief Cover Letter to hr@kalingaeuro.com Subject: Application for Study AbroadCounsellor At KALINGAEURO, we don’t just offer careers, we offer the chance to change lives. Come be a part of that journey! Job Types: Full-time, Permanent Pay: From ₹240,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund Education: Master's (Preferred) Language: English (Required)

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: As Manager Category Management Business Unit Running, you will drive the category business Net Sales in Emerging Markets You will be the EM expert for category, understanding consumer trends, distribution opportunities and competitor strategies. Together with the Senior Manager & the BU Lead you will execute seasonal, fiscal and long-term strategic plans to grow profitable market-share for the category. To succeed you will collaborate with EM cluster/country organizations and Channel teams to identify and address business opportunities in the market and deliver against those by collaborating with the Global Business Unit throughout the seasonal Go-to-Market process. You will be the point of contact for BU Running in EM for pre-season planning and in-season tracking, monitoring, and actioning. KEY RESPONSIBILITIES: Execute defined BU Running KPIs with the objective to grow the business across EM Countries & Channels. Execute the seasonal Go-To-Market (GTM) process and calendar milestones for the category in Emerging Markets. Deliver an effective Emerging Markets Range that allows Clusters to maximize their opportunities. Build a Category “Common Range” as the foundation of EM Range ensuring consistent Brand Footprint without compromising on any commercial opportunities. Ensure all system requirements for ranging in RMA and M-3 is met basis GTM milestones and timelines. Drive decision making through data analytics & category tracking paired with consumer trends and market opportunities. Be the interface between Global Business Unit (BU) and market stakeholders. Work closely with Brand Activation, Omnichannel & Membership teams to deliver Category activations & Credibility moments with impact. Perform category analysis including Buy-Sales review, market/consumer/competitor insights and leverage for planning. KPIS: EM Category Net Sales, Key Franchise growth/share of NS. Range Planning : FTW & Apparel Own Running Apparel business along with defined KPIs Deliver Special Projects in Halo FTW and Running apparel Execute seasonal GTM calendar and deliver as per timelines. KEY RELATIONSHIPS: EM Horizontal Brand Teams (Hub Running Brand Communications & Activation, Marketing Operations, Sports Marketing) EM Cluster Category Management/CTC teams EM Hub Channel teams EM Demand Planning & SCM Global Running Business Unit KNOWLEDGE, SKILLS, AND ABILITIES: Passion for Running, Sports, Fitness & Fashion Strong analytical skills structured and process oriented. Experience in Category Management, Merchandising experience is a plus. Consumer-focused with deep product and range understanding with an excellent ability to balance brand and commercial aspects and build channel specific GTM solutions Experience in footwear and apparel design and development is a plus Pro-active (engaging & impact-oriented) mind-set, ability to think end-to-end. Ability to work in a fast-paced environment with different international cultures. Strong communication (both written and verbal), presentation and facilitation skills (small and large groups) Ability to communicate with Senior Leadership in Global & Local teams. Ability to travel, domestic or international, as required. REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: 5+ years Product Management and Merchandising experience, ideally in sporting goods, fashion, or other youth culture brands. University degree in business or fashion/sports, ideally with Marketing and sales focus or equivalent professional experience; MBA is a plus. Strong MS-Office skills - advanced user of Excel, PowerPoint and Power BI. Fluent in English (verbal and written) with strong communication & presentation skills. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE. – CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU – BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS. JOB TITLE: Manager Category Mgt Running EM BRAND: LOCATION: Gurgaon TEAM: Merchandising & Planning STATE: HR COUNTRY/REGION: IN CONTRACT TYPE: Full time NUMBER: 532392 DATE: Jul 29, 2025

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts. Your Primary Responsibilities Include You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting. Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making. Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery. Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training. Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met. Preferred Education Master's Degree Required Technical And Professional Expertise Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations Proven experience creating and developing value propositions, business cases, and industry-specific offerings. Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines. Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes. Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments. Preferred Technical And Professional Experience A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant. Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process. In-depth process knowledge in central finance reporting, management reporting and reports. Ability to influence people internal/external customers, Operations and Finance partners. Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work. Intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts. Your Primary Responsibilities Include You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting. Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making. Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery. Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training. Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met. Preferred Education Master's Degree Required Technical And Professional Expertise Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations Proven experience creating and developing value propositions, business cases, and industry-specific offerings. Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines. Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes. Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments. Preferred Technical And Professional Experience A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant. Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process. In-depth process knowledge in central finance reporting, management reporting and reports. Ability to influence people internal/external customers, Operations and Finance partners. Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work. Intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Key Responsibilities: Patient Coordination Welcome and assist patients and attendants with registration, consultation scheduling, and admission processes. Act as a liaison between patients, doctors, nursing staff, billing, and other departments. Guide patients through diagnostic, OPD, admission, and discharge procedures. Track and follow up on appointments, investigations, and treatment timelines. Ensure patient documents, reports, and consents are managed and updated. Handle interdepartmental coordination to avoid delays and confusion. Support international patients with interpreter services, visas, and travel logistics (if applicable). Counselling & Support Offer basic emotional and psychological support to patients and their families. Educate patients about treatment plans, expected outcomes, and care processes. Address patient concerns and feedback with empathy and professionalism. Support patients during distress, particularly those with chronic illness or critical conditions. Offer counseling for pre- and post-procedural stress, especially in surgeries, maternity, and long-term care. Provide financial counselling regarding insurance, TPA processes, and payment planning. Documentation & Reporting Maintain accurate records of patient interactions, feedback, and escalations. Prepare and share periodic reports related to patient satisfaction and coordination gaps. Assist in maintaining patient consent forms, discharge summaries, and feedback forms. Qualifications & Skills: Graduate in any stream (Psychology/Social Work/Nursing background preferred) Additional certification in Counselling or Patient Care preferred 1–3 years of experience in a hospital, clinic, or healthcare setup Excellent communication and interpersonal skills Empathetic, composed, and patient-centric approach Proficient in MS Office and hospital management software Multilingual skills are a plus Key Traits: Compassionate listener Problem solver Team player Emotionally resilient Strong organizational skills Job Types: Full-time, Fresher Pay: ₹11,721.43 - ₹29,822.98 per month Benefits: Health insurance Paid time off Work Location: In person

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best-in-class service for our hotel partners. Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference! The Opportunity: As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda's business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. In this Role, you'll get to: Lead the implementation of market strategy in India. Lead, inspire, coach and develop teams to grow our local business. Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage. Deliver on country commercial and profitability targets. Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. Attend and participate in relevant industry events. What you'll Need to Succeed: More than 6 years of professional experience Proven strong leadership skills, team leader and team player is a must Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships Relevant sales, business development or general management experience Deep numerical and analytical skills and attention to details Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders A curious mindset, energized by and adapt well to changes Be creative and innovative Professional "get it done" attitude and work ethic Experience in e-commerce, online or tech business preferred Fluency in English is required It's Great if you have: MBA or master's degree Travel-related or OTA experience a bonus #gurgaon #newdelhi #india #sale #supl #4 #PS #BD #LI-MT1 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a UI Developer to be part of making this happen. About The Role The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. They are involved in all aspects of the research, prototyping and implementation of user interfaces that solve problems for our customers. UI Developers bring engineering knowledge and user context to the Agile team to help make well-informed design decisions that are technically feasible, testable, and maintainable. They bring expertise of Front-End technologies and JavaScript development. They also bring empathy for the user and deep problem-space understanding to the engineering team by sharing insights, knowledge and research and help define what success means and how to measure it. Responsibilities Include Implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Contribute to the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. You will support R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer will be an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. Develop, maintain, and improve our UI component libraries that are the building blocks for all web development at Arctic Wolf Help design and develop the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. Design and implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Create comprehensive documentation that is clear and concise for developers to consume and easy for designers to update and improve over time. You will support and lead R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. About You You’re an experienced software developer with 2+ years of hands-on experience who can complete solutions with little or no guidance. You are passionate about building beautiful, simple, and effective user interfaces. You’ve got proven experience, talent, and keen interest in designing great user experiences. Ability to work closely with designers to translate mock-ups into engaging responsive interfaces. You should have multiple years of work experience in the following areas: React framework Web components JavaScript modules TypeScript Progressive Web Apps HTML5 and CSS Knowledge of web accessibility standards such as WCAG to build inclusive interfaces Unit and browser integration testing tools (e.g. Vitest/Jest, Cypress/PlayWright) Familiarity with REST web services Working knowledge of GitHub, Jenkins, and automated test tools In addition, you have proven leadership experience from previous projects, regardless of title held. You can perform programming tasks and large engineering projects with Independence and expertise. You will be responsible for guiding other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns. Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Job Category: Non - Faculty Job Type: Full Time Required Experience: 1-2 Years Job Location: Gurugram Job Title: Progression Incharge (PI) – Academic Success Tracking About the Role: We are seeking a dedicated and detail-oriented Progression Incharge (PI) to monitor, track, and ensure the academic success of our students. The PI will be responsible for maintaining progression reports, identifying at-risk students, coordinating with faculty, and ensuring timely interventions to support overall academic outcomes. Key Responsibilities Track and monitor students’ academic performance, attendance, and progression throughout the semester/year. Coordinate with faculty and academic teams to address student performance concerns. Maintain accurate and up-to-date academic records and progression data. Prepare and present regular reports to management regarding student performance trends. Identify students who require additional academic support and ensure timely follow-ups. Serve as a communication bridge between students, faculty, and management regarding academic progression. Assist in planning and executing academic improvement strategies. Required Qualifications Education: Graduation in any discipline is mandatory. Preferred: B.Tech / M.Tech / BCA / MCA. Experience: Minimum 1 year of relevant experience as a Progression Incharge or Operations Incharge. Strong communication skills (written and verbal). Proficiency in (Advance Excel, Google sheets, slide, doc) and data management tools. Ability to work collaboratively in a fast-paced academic environment. Key Skills Excellent organizational and time-management skills. Strong attention to detail and accuracy in data handling. Problem-solving and decision-making abilities. Empathy and ability to connect with students.