8584 Empathy Jobs - Page 6

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Product Manager to Coupa: As the Product Manager for Coupa’s Implementation Experience, you will own and execute a product roadmap designed to streamline customer implementations and establish a no-code integration paradigm across the Coupa ecosystem. Your work will directly impact mid-market customers, strategic partners, suppliers, and third-party application developers.You act as the bridge between business stakeholders, engineering, services, and user experience teams, being the voice of the customer. Your role will range from optimizing profitability of existing products to innovating new product ideas grounded in market and customer insights. You’ll leverage your unique blend of business acumen and technical expertise to turn vision into reality, focusing on solving customer pain points with elegant solutions for broad market adoption. What You'll Do: Drive roadmap planning and execution for Coupa’s Implementation Experience portfolio Establish and evangelize a “Quickstart Framework” to simplify implementation and configuration Innovate simple, elegant no-code integration experiences Manage the full product lifecycle: strategy, roadmap, feature design, development, go-to-market, support, and adoption Collaborate closely with UX and engineering teams during design, build, and testing phases Support multiple development and delivery teams in managing a customer and innovation-driven roadmap Develop a broad understanding of direct and indirect spend management What You Will Bring To Coupa: Minimum 3 years of Associate PM or PM experience in an innovative SaaS/Cloud product company or a similar software leadership role Strong familiarity with integration concepts such as REST, OAuth/OIDC, webhooks, and data transformation Experience with iPaaS is a plus but not required Ability to use and explain deeply configurable products and their business impact Innovative, entrepreneurial mindset with a hands-on approach Experience working cross-functionally in SaaS organizations, using data to generate actionable insights Deep empathy for customers with a commitment to meaningful product improvements Strong understanding of UX importance and experience driving usable, well-designed solutions with clear UX standards Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Responsibilities: Proficiency with Microsoft Excel, Access, PowerPoint, PowerBI and SQL required . What you will deliver Design and build Power BI reports and dashboards using DAX, Power Query (M), bookmarks, and drill-through features. Should have strong experience in implementing semantic models using best practices. Strong experience in Power BI Report Builder, Develop Paginated (RDL) reports. Tune and optimize reports connected to On-prem / Cloud databases via DirectQuery , ensuring performance. Manage and monitor Power BI Premium P1 capacity, including auto-scaling, memory usage, CPU load, and report cache strategies. Monitoring / Troubleshooting on-premises data gateways and optimize connector settings. Collaborate on report classification, and governance, including report lifecycle, naming conventions, RLS/OLS, and sensitivity labels. Integrate Power BI with multiple systems and design unified models across sources. Presentation of Data & Analysis Format data in a clear and concise presentation that communicates and documents analysis findings. Present findings and recommendations to functional areas impacted by analysis. Experience and Qualifications Proficiency in Microsoft Excel, Access, PowerPoint required ; PowerBI and SQL preferred. Experience Level: 3-6 years General Responsibilities Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Contributing analyses to departmental groups and committees (including procurement) for presentation. Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Self-starting projects while generating workable and realistic timeframes to improve the productivity of projects to produce tangible results. Establishing and Maintaining Interpersonal Relationships — Developing constructive and collaborative working relationships and maintaining them over time. Spending time to align personal and professional development with experts in all areas of the business. Collectively supplying and recognizing the achievements and successes of others. Physical and Mental Skills and/or Abilities Statistical & Spreadsheet Proficiency — Using computers and computer systems to evaluate and process information, enter data and set up functions/queries. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions ( includes finding a relationship among seemingly unrelated events). Mandatory skill sets: ‘Must have’ knowledge, skills and experiences MS Excel, Power BI, DAX, Data Modelling, SQL Preferred skill sets: ‘Good to have’ knowledge, skills and experiences Statistical analysis, SAP Analytics Years of experience required : 3 - 6 years of experience Education qualification: BE, B.Tech , ME, M,Tech , MBA, MCA (60% above ) Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Power BI Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Responsibilities: Proficiency with Microsoft Excel, Access, PowerPoint, PowerBI and SQL required . What you will deliver Design and build Power BI reports and dashboards using DAX, Power Query (M), bookmarks, and drill-through features. Should have strong experience in implementing semantic models using best practices. Strong experience in Power BI Report Builder, Develop Paginated (RDL) reports. Tune and optimize reports connected to On-prem / Cloud databases via DirectQuery , ensuring performance. Manage and monitor Power BI Premium P1 capacity, including auto-scaling, memory usage, CPU load, and report cache strategies. Monitoring / Troubleshooting on-premises data gateways and optimize connector settings. Collaborate on report classification, and governance, including report lifecycle, naming conventions, RLS/OLS, and sensitivity labels. Integrate Power BI with multiple systems and design unified models across sources. Presentation of Data & Analysis Format data in a clear and concise presentation that communicates and documents analysis findings. Present findings and recommendations to functional areas impacted by analysis. Experience and Qualifications Proficiency in Microsoft Excel, Access, PowerPoint required ; PowerBI and SQL preferred. Experience Level: 3-6 years General Responsibilities Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Contributing analyses to departmental groups and committees (including procurement) for presentation. Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Self-starting projects while generating workable and realistic timeframes to improve the productivity of projects to produce tangible results. Establishing and Maintaining Interpersonal Relationships — Developing constructive and collaborative working relationships and maintaining them over time. Spending time to align personal and professional development with experts in all areas of the business. Collectively supplying and recognizing the achievements and successes of others. Physical and Mental Skills and/or Abilities Statistical & Spreadsheet Proficiency — Using computers and computer systems to evaluate and process information, enter data and set up functions/queries. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions ( includes finding a relationship among seemingly unrelated events). Mandatory skill sets: ‘Must have’ knowledge, skills and experiences MS Excel, Power BI, DAX, Data Modelling, SQL Preferred skill sets: ‘Good to have’ knowledge, skills and experiences Statistical analysis, SAP Analytics Years of experience required : 3 - 6 years of experience Education qualification: BE, B.Tech , ME, M,Tech , MBA, MCA (60% above ) Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Power BI Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job Title: UI Developer Job Type: Full-Time Location: On-site, Hyderabad, Telangana, India Job Summary: Join one of our top customer’s dynamic team as a UI Developer, where your passion for clean, modern interfaces and interactive experiences will be brought to life. As a proactive UI Engineer, you’ll play an integral role in designing, developing, and maintaining both new and existing features that drive our product’s success. Your ability to communicate effectively and collaborate across disciplines will be a key asset in delivering seamless and engaging user experiences. Key Responsibilities: Design and implement visually compelling and highly interactive user interfaces using React, HTML, CSS, and JavaScript. Collaborate closely with designers, backend developers, and product managers to translate business requirements into intuitive UI solutions. Develop reusable code and UI components for scalable and maintainable applications. Optimize applications for maximum speed, scalability, and responsiveness across various devices and browsers. Troubleshoot and resolve UI/UX issues, ensuring a consistent, bug-free user journey. Participate in code reviews and actively contribute to technical discussions and best practice sharing. Document design decisions, workflows, and user interactions to foster clear and effective communication within the team. Required Skills and Qualifications: Strong proficiency in React, JavaScript, HTML5, and CSS3 with hands-on development experience. Working knowledge of Node.js, particularly in integrating with backend services and APIs. Proven expertise in responsive and adaptive web design principles. Solid understanding of modern UI/UX best practices and accessibility standards. Exceptional written and verbal communication skills—articulating ideas and feedback with clarity and empathy. Experience working collaboratively within cross-functional, agile teams. Strong problem-solving skills and attention to detail, consistently delivering high-quality work. Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Familiarity with automated testing frameworks for UI components. Previous experience contributing to large-scale, customer-facing products. Show more Show less

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation Show more Show less

Company Overview The Urban India, a dynamic company committed to delivering exceptional service in the customer support sector, is seeking a dedicated Customer Service Representative. We pride ourselves on fostering a culture of empathy, active communication, and problem-solving. Our mission is to ensure customer satisfaction by creating a seamless experience that reflects our core values of integrity, respect, and responsibility. Join us in our journey to make customer interactions a priority and contribute to the growing success of The Urban India. Role Responsibilities Assist customers with inquiries regarding products and services. Handle customer complaints and provide solutions in a timely manner. Maintain a high level of professionalism and courteous behavior at all times. Document customer interactions and maintain accurate records in the system. Provide feedback on the efficiency of the customer service process. Work with other teams to ensure customer requests are fulfilled. Develop an in-depth understanding of the company products and service offerings. Manage multiple customer inquiries simultaneously, prioritizing tasks efficiently. Follow up on customer interactions to ensure the issue was resolved. Train and mentor new team members on company policies and procedures. Participate in training sessions to improve personal and team performance. Monitor customer feedback and report trends to management. Engage with customers through various communication channels, including phone and email. Stay updated on product changes and industry trends. Assist in creating an inviting atmosphere for customers both in-person and remotely. Qualifications High school diploma or equivalent; a bachelor’s degree is preferred. Proven experience in customer service or a related field. Excellent verbal and written communication skills. Ability to work effectively within a team. Strong problem-solving abilities. Experience with customer management software. Ability to work in a fast-paced environment. Strong interpersonal skills. Detail-oriented with strong organizational skills. Ability to manage stressful situations calmly and effectively. Experience in handling difficult customers professionally. Knowledge of industry regulations and best practices. Willingness to receive feedback and learn new techniques. Flexible to work shifts as required. Fluency in English; additional languages are a plus. A positive attitude and a passion for customer service. Skills: conflict resolution,product knowledge,interpersonal skills,active listening,customer service,empathy,teamwork,customer management software,organizational skills,communication,problem-solving,customer support,communication skills,multitasking,problem solving,time management,stress management Show more Show less

Job Description As a Level I Inbound Account Executive, you will be a critical part of our revenue engine, responsible for converting warm, qualified leads into loyal customers. You will be the voice of our brand, engaging with prospects who have already shown interest in our solution. Your primary focus will be on understanding their needs, demonstrating the value of our product, and guiding them through the sales process to a successful close. This is a perfect role for a motivated individual looking to build a successful career in software sales. Key Responsibilities Respond & Engage: Promptly respond to and effectively qualify a high volume of inbound leads from marketing campaigns, website inquiries, and free trial sign-ups. Discovery & Consultation: Conduct thorough discovery calls to understand a prospect's business challenges, goals, and buying criteria. Product Demonstration: Perform compelling, personalized product demonstrations that clearly articulate how our solution addresses the specific needs of the prospect. Pipeline Management: Meticulously manage your sales pipeline from initial contact to close using our CRM (e.g., Salesforce, HubSpot), ensuring all data is accurate and up-to-date. Closing: Guide prospects through the evaluation process, manage negotiations, and successfully close new business to consistently meet and exceed monthly and quarterly quotas. Collaboration: Work closely with Sales Development Representatives (SDRs) and Marketing to ensure a smooth handoff of leads and provide feedback on lead quality. Product Expertise: Develop and maintain a deep understanding of our product, the competitive landscape, and our target customer personas. Forecasting: Provide accurate sales forecasts to sales leadership. What You Bring to the Table Required: 1-4 years of experience in a sales-focused role at a tech or SaaS company, preferably as a Sales Development Representative (SDR) Exceptional verbal and written communication skills, with the ability to listen actively and present ideas clearly. A strong desire to learn, a high degree of coachability, and a passion for technology. Excellent organizational and time-management skills. A competitive spirit and a relentless drive to achieve and exceed goals. Preferred: Prior experience in a closing role, even with a short sales cycle or small deal size. Hands-on experience with CRM software (Salesforce is a strong plus). Familiarity with the SaaS business model and key metrics (MRR, ARR, Churn). Formal sales training (e.g., Sandler, MEDDICC, Challenger Sale). Qualifications Core Sales Skills Lead Qualification: Ability to quickly assess if a lead matches the Ideal Customer Profile (ICP) and has a genuine need. Discovery: Skill in asking open-ended, probing questions to uncover pain points, business impact, and decision-making processes. Active Listening: The ability to hear, understand, and retain what a prospect is saying (and not saying). Product Demonstration: Competency in showcasing software in a way that connects features to the prospect's specific problems and required business outcomes. Objection Handling: Ability to professionally address and resolve prospect concerns regarding price, timing, features, or competition. Value Proposition Articulation: Clearly explaining the ROI and business value of the software, not just its features. Closing Techniques: Basic understanding of how to create urgency, ask for the business, and navigate the final steps of a sale. Pipeline Management: The discipline to maintain an accurate and up-to-date sales pipeline, reflecting the correct stages and deal values. Software & Tool Proficiency CRM: High proficiency in using a CRM like Salesforce or HubSpot for logging activities, tracking opportunities, and managing contacts. Video Conferencing: Expertise with tools like Zoom, Google Meet, or Microsoft Teams for conducting virtual meetings and demos. Communication & Collaboration: Familiarity with internal communication tools like Slack and project management suites like Google Workspace or Microsoft 365. Sales Engagement (Bonus): Experience with tools like SalesLoft or Outreach for sequencing and communication. Soft Skills & Personal Attributes Coachability: Eagerness to receive, process, and implement feedback from peers and managers. Curiosity: A genuine interest in learning about different businesses, industries, and the challenges they face. Empathy: The ability to understand and share the feelings of a prospect, building rapport and trust. Resilience: The mental fortitude to handle rejection and deal losses without losing motivation. Time Management & Organization: The ability to prioritize tasks, manage a high volume of leads, and follow a structured sales process. Drive & Motivation: A self-starter with a strong internal desire to succeed and hit targets. Problem-Solving: The ability to think on one's feet and creatively solve prospect challenges. Business & Industry Acumen SaaS Metrics: Basic understanding of key SaaS concepts like Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and Customer Lifetime Value (LTV). Industry Knowledge: Foundational knowledge of the industry the company sells into and the common personas of buyers within that industry. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Job Description As a Level I Inbound Account Executive, you will be a critical part of our revenue engine, responsible for converting warm, qualified leads into loyal customers. You will be the voice of our brand, engaging with prospects who have already shown interest in our solution. Your primary focus will be on understanding their needs, demonstrating the value of our product, and guiding them through the sales process to a successful close. This is a perfect role for a motivated individual looking to build a successful career in software sales. Key Responsibilities Respond & Engage: Promptly respond to and effectively qualify a high volume of inbound leads from marketing campaigns, website inquiries, and free trial sign-ups. Discovery & Consultation: Conduct thorough discovery calls to understand a prospect's business challenges, goals, and buying criteria. Product Demonstration: Perform compelling, personalized product demonstrations that clearly articulate how our solution addresses the specific needs of the prospect. Pipeline Management: Meticulously manage your sales pipeline from initial contact to close using our CRM (e.g., Salesforce, HubSpot), ensuring all data is accurate and up-to-date. Closing: Guide prospects through the evaluation process, manage negotiations, and successfully close new business to consistently meet and exceed monthly and quarterly quotas. Collaboration: Work closely with Sales Development Representatives (SDRs) and Marketing to ensure a smooth handoff of leads and provide feedback on lead quality. Product Expertise: Develop and maintain a deep understanding of our product, the competitive landscape, and our target customer personas. Forecasting: Provide accurate sales forecasts to sales leadership. What You Bring to the Table Required: 1-4 years of experience in a sales-focused role at a tech or SaaS company, preferably as a Sales Development Representative (SDR) Exceptional verbal and written communication skills, with the ability to listen actively and present ideas clearly. A strong desire to learn, a high degree of coachability, and a passion for technology. Excellent organizational and time-management skills. A competitive spirit and a relentless drive to achieve and exceed goals. Preferred: Prior experience in a closing role, even with a short sales cycle or small deal size. Hands-on experience with CRM software (Salesforce is a strong plus). Familiarity with the SaaS business model and key metrics (MRR, ARR, Churn). Formal sales training (e.g., Sandler, MEDDICC, Challenger Sale). Qualifications Core Sales Skills Lead Qualification: Ability to quickly assess if a lead matches the Ideal Customer Profile (ICP) and has a genuine need. Discovery: Skill in asking open-ended, probing questions to uncover pain points, business impact, and decision-making processes. Active Listening: The ability to hear, understand, and retain what a prospect is saying (and not saying). Product Demonstration: Competency in showcasing software in a way that connects features to the prospect's specific problems and required business outcomes. Objection Handling: Ability to professionally address and resolve prospect concerns regarding price, timing, features, or competition. Value Proposition Articulation: Clearly explaining the ROI and business value of the software, not just its features. Closing Techniques: Basic understanding of how to create urgency, ask for the business, and navigate the final steps of a sale. Pipeline Management: The discipline to maintain an accurate and up-to-date sales pipeline, reflecting the correct stages and deal values. Software & Tool Proficiency CRM: High proficiency in using a CRM like Salesforce or HubSpot for logging activities, tracking opportunities, and managing contacts. Video Conferencing: Expertise with tools like Zoom, Google Meet, or Microsoft Teams for conducting virtual meetings and demos. Communication & Collaboration: Familiarity with internal communication tools like Slack and project management suites like Google Workspace or Microsoft 365. Sales Engagement (Bonus): Experience with tools like SalesLoft or Outreach for sequencing and communication. Soft Skills & Personal Attributes Coachability: Eagerness to receive, process, and implement feedback from peers and managers. Curiosity: A genuine interest in learning about different businesses, industries, and the challenges they face. Empathy: The ability to understand and share the feelings of a prospect, building rapport and trust. Resilience: The mental fortitude to handle rejection and deal losses without losing motivation. Time Management & Organization: The ability to prioritize tasks, manage a high volume of leads, and follow a structured sales process. Drive & Motivation: A self-starter with a strong internal desire to succeed and hit targets. Problem-Solving: The ability to think on one's feet and creatively solve prospect challenges. Business & Industry Acumen SaaS Metrics: Basic understanding of key SaaS concepts like Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and Customer Lifetime Value (LTV). Industry Knowledge: Foundational knowledge of the industry the company sells into and the common personas of buyers within that industry. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation Show more Show less

About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a “Navi_ite” : 1.Perseverance, Passion and Commitment • Passionate about Navi’s mission and vision • Demonstrates dedication, perseverance and high ownership • Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results • Consistently creates value for the customers and stakeholders through high quality outcomes • Ensuring excellence in all aspects of work • Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability • Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Responsibilities : ● Represent the customer. Actively try to understand and build products and features by keeping customers in mind. ● Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis ● Analyze metrics that inform the success of products ● Design user experiences, setup funnels and ensure success for a 0-1 UPI product ● You will be working with the Credit over UPI team to scale the product from inception to wide-scale adoption ● Liaison with external partners for product delivery Key Skills Required : ● Up to 2-4 years of B2C product management ● Empathy towards needs, concerns and experience of the end user of the product ● Strong problem solving ● Technology grounding ● Strong written and verbal communication skills Show more Show less

Product Designer 2 Noida, Uttar Pradesh, India Date posted Jun 17, 2025 Job number 1830707 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Design & Creative Discipline Product Design Employment type Full-Time Overview Microsoft’s mission is to ‘empower every person and every organization on the planet to achieve more’. At studio+91 at the India Development Center (MSIDC), we work together across a multitude of disciplines: design, research and design engineering, to empower people all over the planet. Our diverse teams are constantly iterating, solving problems and collaborating with product managers, engineers to craft meaningful and relevant product experiences. Studio+91 is ‘microcosm of Microsoft’ with teams working across Microsoft 365, Office, Word, Excel, PowerPoint, OneDrive, Outlook, Teams, Edge, Bing, SharePoint, Notes and Tasks, Azure, etc. forming and contributing diverse perspectives to the product experiences. Microsoft 365 mobile app solves for user’s content-based productivity needs allowing them to get to, capture and create content quickly and delightfully on mobile. In addition to Word, Excel and PowerPoint, the focus is very much on mobile content such as Images, PDFs, Voice recordings, and Video, and the workflows around them such as Capture and Create. Microsoft 365 mobile will play a pivotal role in surfacing to the end-user Microsoft’s advances in AI over the last year such as Copilot and AI powered chat to empower mobile content productivity workflows in a delightful way. We are seeking an exceptional Product Designer with a proven track record for creating usable, seamless, elegant and impactful design solutions, deeply rooted in customer needs. The person in this role will contribute hands-on. This is an exceptional opportunity to reach hundreds of millions of people with your innovative and creative work. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems) Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: A strong portfolio that demonstrates your ability to turn user insights into end-to-end product experiences — showcasing both visual and interaction design skills, and the ability to tell a compelling design story. 3+ years of experience designing and shipping digital products, ideally in a product-focused software environment. Deep user empathy and a track record of solving complex problems with simple, elegant design solutions grounded in real user needs. Comfort navigating ambiguity, with the ability to simplify complexity and bring clarity through design. Proven collaboration skills and the ability to build strong partnerships with product managers and engineers to deliver high-quality outcomes. Excellent communication and storytelling skills — both visual and verbal — to influence and inspire across disciplines. Demonstrated expertise in tools like Figma, Protopie, AfterEffects, Illustrator, and PowerPoint, as well as experience with or curiosity for AI-assisted design tools. Bachelor's or Master’s degree in Product Design, HCI, Interaction Design, Communication Design, Industrial Design, Architecture, or equivalent practical experience. Responsibilities Collaborate closely with cross-functional teams — design, product management, and engineering — to define the product vision and ensure high-quality execution from concept to ship. Build and communicate design concepts through sketches, prototypes, and presentations to gather feedback and align stakeholders. Deliver polished, user-centered designs and detailed specifications that translate seamlessly into consumer-grade experiences. Uphold and advocate for design excellence, craftsmanship, and usability within the product team. Evolve and maintain the Microsoft 365 mobile design system, enabling consistency and efficiency across distributed teams. Partner with global design teams to ensure coherence and quality across features and workflows. Explore and implement emerging interaction patterns, especially those driven by advancements in AI, to craft forward-looking user experiences. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Senior Software Engineer Hyderabad, Telangana, India Date posted Jun 17, 2025 Job number 1829327 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about shaping the future applications of AI and empowering millions of users to unlock their full potential? OneNote team is at the forefront of an exciting transformation with Copilot Notebooks: intelligent, dynamic notebooks infused with powerful AI that act as a true "second brain." Imagine effortlessly capturing ideas, intuitively understanding complex information, and seamlessly taking informed action. This is the heart of our mission. We plan to build transformational experiences in Copilot notebook and are looking to hire a Senior Software Engineer in the OneNote team. The problems we solve will include building a multitude of grounding capabilities, creation of richer artefacts, multi-modal capture support, and above all building agent support on top of Copilot notebooks. The problems will also encompass deep architectural improvements to optimize performance and increase reliability. We plan to build these experiences at scale across all Web and mobile platforms and will continue to use the best-in-class infrastructure that boosts developer productivity and engineering velocity. We are looking for creative problem solvers and diverse thinkers, people who care about culture as well as customers and features. We believe that how we do things is at least as important as what we do. Big vision, a common purpose, passion for quality, curiosity as well as grit, and investment in fun and collaboration are what lead to great results. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 7+ years of software development experience. 3+ years of Full stack experience in Web technologies. Excellent problem solving, debugging, and troubleshooting skills. Proficiency in one of the following languages - TypeScript, JS, C#, or Java. Working in agile teams with strong customer focus. Excellent technical communication and cross group collaboration skills. Experience in Cloud and distributed systems is a big plus. Responsibilities Technical design and implementation of high-quality components/experiences in an iterative and rapid manner. Driving key architectural and design decisions at scale. Demonstrate passion for quality with customer empathy. Invest in others’ growth and mentor team members. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Software Engineer II Hyderabad, Telangana, India Date posted Jun 17, 2025 Job number 1829329 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about shaping the future applications of AI and empowering millions of users to unlock their full potential? OneNote team is at the forefront of an exciting transformation with Copilot Notebooks: intelligent, dynamic notebooks infused with powerful AI that act as a true "second brain." Imagine effortlessly capturing ideas, intuitively understanding complex information, and seamlessly taking informed action. This is the heart of our mission. We plan to build transformational experiences in Copilot notebook and are looking to hire a Software Engineer II in the OneNote team. The problems we solve will include building a multitude of grounding capabilities, creation of richer artefacts, multi-modal capture support, and above all building agent support on top of Copilot notebooks. The problems will also encompass deep architectural improvements to optimize performance and increase reliability. We plan to build these experiences at scale across all Web and mobile platforms and will continue to use the best-in-class infrastructure that boosts developer productivity and engineering velocity. We are looking for creative problem solvers and diverse thinkers, people who care about culture as well as customers and features. We believe that how we do things is at least as important as what we do. Big vision, a common purpose, passion for quality, curiosity as well as grit, and investment in fun and collaboration are what lead to great results. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 4+ years of software development experience. 2+ years of Full stack experience in Web technologies. Proficiency in one of the following languages - TypeScript, JS, C#, or Java. Solid problem solving, debugging, and troubleshooting skills. Working in agile teams with strong customer focus. Good communication and cross group collaboration skills. Experience in Cloud and distributed systems is a big plus. Responsibilities Design and implementation of high-quality features/experiences in an iterative and rapid manner. Demonstrate passion for quality with customer empathy. Demonstrate ownership and technical expertise of product areas. Be self-motivated to identify and fix gaps in our product/engineering stack. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual’s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world. Our programs: Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~24,00,000 learners across 12 Indian states. Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled up to a 27% income uplift for 5000+ entrepreneurs.The goal for Udhyam is to build a thriving and supportive ecosystem, where every individual feels empowered to define their own path Udhyam Vyapaar is working with Nano Entrepreneurs in the rural segment, mainly women and helping them with their businesses. Once the nature of the business is understood, various templatised solutions in terms of Sourcing, Market Linkage, Innovative practices and Business centric training are conducted with the ultimate goal of income increase and entrepreneurial mindset creation so that the business becomes sustainable in the long run. Typical engagements vary from 3 to 6 months per Vyapaari. Currently this program is running across multiple villages in a few districts in MP and MH. Role Overview We are looking for an outcome oriented and empathetic Leader to lead our Rural Entrepreneurship Solutions team working across various rural entrepreneurship projects in Madhya Pradesh and Maharashtra. You will play a pivotal role in supporting on-ground teams with solutions, ensuring smooth operations, accurate data management, and building strong relationships with stakeholders and funders. Key Responsibilities Team Management & Support Build, Lead and mentor a team working across different rural locations in MP and MH Help unblock day-to-day operational challenges and guide problem-solving for rural entrepreneur needs Support team in solutioning through regular check-ins, coaching, and contextual understanding Business Solutioning Mentoring and Business Solutioning for rural entrepreneurs - focussed towards income upliftment Understand context, challenges of rural entrepreneurs, unlock challenges and aid business growth Identify skill gaps and facilitate training, workshops and mentoring Develop sustainable business solutions and models based on local context and reality Facilitate connections for sourcing and selling with market, aggregators, online platforms etc. Stakeholder & Funder Engagement Build and manage strong, trust-based relationships with funders and key ecosystem players Represent the team’s work in review meetings and funder check-ins Share progress updates, insights, and reports in alignment with funder expectations Project Operations & Oversight Be on the field for about 50% of the time. Oversee execution of multiple concurrent projects on the ground Ensure timely delivery of project outcomes with a focus on quality and impact Collaborate with internal teams (Solutioning, Impact, Admin/Finance) to enable smooth field operations What We’re Looking For Over 15 years work experience, with at least 10 years leading operations, or rural development, people management - preferably in the development/social sector Past entrepreneurship experience will be highly preferred. Strong interpersonal and stakeholder management skills Empathy and ability to work with field teams and rural communities Problem-solving and execution mindset Proficiency in Hindi (spoken and written); knowledge of Marathi is a plus Willingness to travel frequently to rural locations in MP and Maharashtra Why Join Us? At Udhyam, we offer a purpose-driven culture that values empathy, experimentation, and autonomy. You’ll be a part of a passionate team working on innovative solutions to real-world problems, with the opportunity to create a deep impact on rural livelihoods. Work location: MP: Indore, Ujjain, Bhopal; or Maharashtra: Dhule, Nashik

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta: Okta is The World’s Identity Company. We free everyone to safely use any technology— anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: As our foundational Staff UX Researcher in Bengaluru, Karnataka, India, you will lead and establish user research efforts locally, embedding UXR practices within our growing India-based cross-functional teams and taking ownership of high-impact research initiatives for a key Okta product area. This is a unique opportunity to promote and cultivate a user-centered culture, guiding local product, design, and engineering partners who are new to direct collaboration with UX research. You will work closely with these local teams daily, while also collaborating effectively with your global UXR colleagues and stakeholders. Your research will directly inform critical decisions, contributing to both the product's long-term vision and near-term development. You will be instrumental in establishing research operations in India, ensuring that foundational and evaluative insights are effectively leveraged to drive exceptional user experiences. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment. In this role, you’ll get to: Champion user-centered best practices and build strong, trusted relationships with product, design, and engineering leaders within our growing Bengaluru office Drive collaborative research initiatives with cross-functional teams and guide them in leveraging insights to inform decisions and foster a culture of curiosity Communicate complex insights clearly and persuasively to diverse audiences across all levels and time zones, ensuring seamless alignment within our global team Help define how our UX Research team best collaborates with and supports product development in the APAC region Establish and refine UX research processes, operational frameworks, and supporting tools tailored to the needs of the Bengaluru office, aligning with our global UX Research standards Build and manage key research operations, including leading APAC participant recruitment efforts and collaborating with our global UX Research Operations team to optimize our Dovetail research repository for local stakeholders Drive UX research enablement for local product designers, guiding them to effectively conduct evaluative research and ensuring foundational artifacts like personas are developed, maintained, and widely adopted Lead end-to-end research initiatives, expertly applying a flexible range of methodologies (generative and evaluative) to illuminate customer needs and deliver high-impact insights that drive product growth Share your expertise and insights with the global UX Research team, and play a pivotal role in building UX Research capacity within the Bengaluru office as the team grows Access global learning resources and collaborate with experienced researchers worldwide to continuously enhance your skills You could be a fit if you have: Approximately 7-10+ years of dedicated UX Research experience, with a significant portion dedicated to leading complex research initiatives and driving product strategy Demonstrated ability to effectively introduce and integrate UX Research into teams with limited prior exposure, clearly articulating its value and driving buy-in Experience thriving in a remote, globally distributed team environment, with a proven ability to manage asynchronous communication, maintain alignment across different time zones, and build strong rapport and influence with remote stakeholders across cultures A proactive and highly self-driven approach, with a proven ability to independently identify research opportunities, define scope, and successfully project manage complex initiatives end-to-end, consistently delivering high-quality insights on time and within scope Resourcefulness in navigating ambiguity and establishing new processes and tooling where needed Proven experience as an embedded UX Researcher with deep expertise in applying a wide range of methodologies (e.g., usability studies, contextual inquiry, surveys) to identify and elevate user needs, driving valuable product outcomes Able to translate business problems into human-centered research questions, applying your technical understanding to inform company goals Exceptional proficiency in communicating complex research findings and insights, adeptly tailoring presentations and guiding collaborative sessions with diverse cross-functional partners and senior leadership to drive alignment and informed decisions Experience with products made for developers, administrators, or other technical audiences Strong decision-making and problem-solving capabilities while working with constraints Empathy for users and a passion for understanding technical experiences Experience working on security products is a plus A proactive and curious mindset with a dedication to continuous professional development, and a proven ability to contribute positively to the team's research culture and skill set Education Bachelor's or Master’s degree in Anthropology, Sociology, Psychology, Human-Computer Interaction (HCI), or a related field, or equivalent demonstrable experience leading impactful user research initiatives #LI-Hybrid #LI-MM #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Technical Support Engineering - Outlook Bangalore, Karnataka, India Date posted Jun 17, 2025 Job number 1832247 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Technical Support Engineering - Outlook Bangalore, Karnataka, India Date posted Jun 17, 2025 Job number 1832250 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 7+ years of technical support, technical consulting experience, or information technology experience o OR 7+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company Overview The Urban India is a dynamic organization dedicated to enhancing urban living through innovative solutions and exceptional services. As a forward-thinking company, we prioritize customer satisfaction and strive to make a positive impact in every community we serve. Our core values revolve around integrity, teamwork, and continuous improvement. We foster a vibrant company culture that encourages professional growth and collaboration among our employees, ensuring a rewarding workplace for all. Role Responsibilities Handle inbound and outbound calls for customer inquiries and support. Provide excellent customer service through effective communication. Resolve customer issues efficiently and promptly. Document all interactions in the company database accurately. Maintain a high level of professionalism during customer interactions. Meet and exceed performance metrics as set by the management. Collaborate with team members to enhance service delivery. Participate in training programs for personal development. Assist in identifying areas for process improvement. Handle customer complaints with a focus on resolution. Update customers about product features and promotions. Conduct surveys to gather customer feedback. Stay informed about the latest company products and services. Follow communication scripts to ensure consistency. Provide polite and prompt responses to customer inquiries. Qualifications High school diploma or equivalent; college degree is a plus. Proven experience in a voice process or customer service role. Strong verbal communication skills in English. Proficiency in local languages is advantageous. Ability to handle multiple tasks simultaneously. Strong decision-making abilities and attention to detail. Ability to work in a fast-paced environment. Proficiency with computer applications and call center software. Excellent interpersonal skills. Previous experience in conflict resolution. Knowledge of customer service best practices. Willingness to work on weekends and holidays if required. Flexibility to adapt to various shifts as needed. Strong willingness to learn and grow within the company. Ability to maintain a positive attitude in all customer interactions. Capacity to work both independently and as part of a team. Skills: conflict resolution,call center software,interpersonal skills,customer service,active listening,empathy,teamwork,verbal communication,computer applications,documentation,flexibility,team collaboration,problem-solving,adaptability,communication skills,time management Show more Show less

Company Gurus Helps Businesses Protect And Recover Revenue By Providing Innovative Chargeback Management Solutions, AI Analytics, And Insights Powered By Our Proprietary FPRONE Platform. By Understanding Our Clients Needs And Fully Aligning With Their Goals, We Help Clients Reduce Chargebacks And Increase Recovery Rates To Maximize Revenue. Our Technology Solutions Use Powerful AI Insights, Data Science And Advanced Analytics Combined With Deep Industry Expertiseto Deliver Hundreds Of Millions Of Dollars In Recovered Revenue To Our Clients. For More Information, Visit Overview We are seeking a highly motivated Product Support Specialist to join our growing team. This frontline support role is responsible for assisting merchant users as they navigate through the chargeback management process and utilize our proprietary platform. You will provide direct support to clients by helping them understand portal workflows, assisting with navigation issues, resolving general platform queries, and ensuring a smooth, efficient user experience. Strong communication skills, quick learning ability, adaptability, and a client-first attitude are critical for success in this role. This is an exciting opportunity for individuals who are passionate about client service, product support, and becoming an expert in the chargeback management Assist merchant users in navigating the chargeback process through our platform. Provide Tier 1 frontline support through tickets, emails, chats, and calls for product and navigation-related inquiries. Help clients resolve challenges related to portal functionality, workflow navigation, and usage best practices. Triage incoming tickets and categorize them appropriately (Product, Operations, IT-related). Escalate more complex technical issues to internal teams following standard escalation workflows. Maintain accurate and thorough documentation of client interactions and resolutions. Continuously stay updated on platform enhancements, new features, and process changes. Update and contribute to internal knowledge base resources based on new learnings. Manage escalations and pressure situations professionally, ensuring irate or concerned clients are handled empathetically and effectively. Meet and exceed SLAs, KPIs, and CSAT Result Areas (KRAs): Efficient and accurate support for portal navigation and platform functionality. First-level resolution of client queries related to chargeback workflows. Timely escalation of complex issues to relevant teams. High client satisfaction through effective communication and support & Master's degree in any discipline. 4-8 years of experience in customer support, product support, client services, and/or helpdesk roles (preferably supporting a technology platform). Excellent verbal and written communication skills, with strong ability to understand and assist US-based clients. Ability to quickly grasp platform workflows and explain them clearly to users. Familiarity with ticketing systems and escalation workflows. Strong attention to detail, multitasking skills, and client empathy. Ability to handle pressure situations and escalations calmly and professionally. Comfortable working US daytime hours and weekends, as Skills: Prior experience supporting clients using technology or workflow platforms. Familiarity with chargebacks, payment disputes, or merchant-facing financial technology. Experience working in fast-paced support environments focused on customer success. (ref:iimjobs.com) Show more Show less

About The Job Do you excel at orchestrating high-impact initiatives while fostering a culture of innovation, integrity, and mutual respect? Are you ready to guide strategic programs that will save countless lives and reshape our countrys safety landscape? If so, SaveLIFE Foundation invites you to join our c-suite team. Lead a passionate group of changemakers as we revolutionize road safety and create a lasting legacy of safer roads for all. Now is your moment to make an enduring impactcome be part of this mission. About SaveLIFE Foundation SaveLIFE Foundation (SLF) is on a mission to save lives on roads across India. Since 2012, over 1.5 million people have been killed in road crashes in India and close to 5 million have been left seriously injured or permanently disabled. Besides the insurmountable emotional trauma that thousands of families must suffer each year, road crashes deal a crushing economic blow to many families. SLF is a fast-growing, specialised organisation with a proven track record of delivering large-scale impact. We are best known for getting India its Good Samaritan Law and developing the Zero-Fatality Corridor solution to transform dangerous highways into safe ways. We are registered as a not-for-profit organisation to ensure complete mission alignment. Our teams work in a creative environment to build novel solutions and thrive on problem-solving. Over the last 15 years, we have built unique strengths in areas such as forensic investigation of crashes, data analytics and predictive modelling, safety design and engineering, public policy formulation, and strategic communication and training. We strive for excellence in everything we do and build leaders through opportunity and mentorship. Role Overview The Chief Technology Officer (CTO) will be a key member of the executive team, responsible for driving the technological vision of SaveLIFE Foundation. The CTO will lead the development and implementation of technology strategies that support the organizations mission, enhance operational efficiency, and foster innovation. This role requires a visionary leader with a strong background in technology, a passion for sustainability, and a commitment to making a positive impact on the environment. Your Responsibilities Include I. Strategic Planning and Leadership: Develop and implement a comprehensive technology strategy aligned with the foundations goals and mission. Collaborate with the executive team to identify and prioritize technology initiatives. Provide leadership and guidance to the technology team, fostering a culture of innovation and excellence. II. Technology Development And Implementation Oversee the development, deployment, and maintenance of IT systems and infrastructure. Ensure the security, scalability, and reliability of technology solutions. To develop and scale technology platforms/applications with a focus on incorporating the latest advances from the tech and data world, specifically with regard to AI/ML/LLM. III. Team Building And Leadership Build and lead the technology team at SaveLIFE Foundation, fostering a collaborative and high-performing work environment. Mentor and develop team members, promoting professional growth and continuous learning. IV. Hands-On Technical Leadership Think strategically while being hands-on enough to architect and implement solutions when needed. Understand, analyze, and make decisions around build vs. buy trade offs. V. Stakeholder Engagement Engage with external stakeholders, such as government officials and peer collaborators, leading technical discussions and building key relationships. Represent SaveLIFE Foundation in technology forums, conferences, and networks to advocate for sustainable tech practices. VI. Vendor And Relationship Management Identifying, building and managing relationships with partners who can build and deploy the necessary applications and technologies to meet the needs of the organization Engage with external partners, donors, and stakeholders to leverage technology for collaborative initiatives. VII. Policy And Governance Create and implement data governance policies to ensure data integrity and security. Set and implement organization IT policies that support operational excellence and and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred. 10-15 years of experience in technology roles, with at least 5 years of experience leading technology teams. Proven track record of developing and implementing technology strategies and solutions. Technical Skills Extensive experience in data management systems, data analytics, and data visualization. Clear understanding of Large Language Models (LLMs) & related AI technologies Strong experience in AI/ML/LLM technologies (for applications such as data extraction, knowledge management, and route optimization.) Strong expertise in web and Communication: Exceptional leadership, strategic thinking, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse stakeholders. Demonstrated ability to manage complex projects and lead cross-functional teams. Personal Characteristics Excellent problem-solving and critical-thinking skills. Committed to ethical standards and integrity. Adaptable and open to continuous learning and improvement. Belief in technology as an enabler and not being vested in tech tools per se Approachable with a good attitude and empathy towards work done in the social sector (ref:iimjobs.com) Show more Show less

About HomeLane At HomeLane, we are building the world's most trusted & customer-centric home interiors brand. By organizing an otherwise unorganised home interiors industry, which includes designers, carpenters, installers and painters, we deliver a delightful and hassle-free experience to new homeowners, with highly predictable costs, timelines and quality. Thanks to our tech-empowered teams, who are committed to delivering efficiency at every step, HomeLane was voted as the best interiors brand in 2020 by the Economic Times. Today, HomeLane operates in ten cities - Bengaluru, Chennai, Hyderabad, Mumbai, Kolkata, Pune, Coimbatore, Mysore, Vizag and NCR, where we have delivered 15000+ homes since 2014! HomeLane has also raised about $54 Million in venture funding from marquee investors like Stride Ventures, Sequoia Capital, Accel Partners, Aarin Capital and JSW Ventures. Job Description Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization. Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritise and execute multiple design projects. Analyse sales reports, project TAT and customer satisfaction. Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week. Desired Education, Skills & Experience Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution. Minimum 3 years of work experience. Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget. Exposure to residential projects is mandatory. Sketchup software knowledge. Ability to provide beautiful designs to customers. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable. Understands back end processes (Production and Costing). Empathy towards customer needs-lifestyle and budget. Responsible (delivers on his/her commitments to the customer/team). Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask. Basic Technology skills and ability to learn usage of software products. Aware of the competitive landscape in the city. Work location will be a showroom. Saturdays & Sundays will be working. Mondays will be weekly off. Show more Show less

JOB PROFILE Position Relationship Manager Location South Zone Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment 2. Innovation 3. Empathy 4. Collaboration 5. Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. Key Roles & Responsibilities Primary Role Description  The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries. Key Roles & Responsibilities Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases. Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs Support bank’s sales force in terms of various activities like o Joint sales calls to generate leads o Update branch manager on accurate records of referrals received from all constituents of the branch o Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered o Service branch customers for any query Regular product training / refresher to the sales force of the branch Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis Drive productivity by right advising of health insurance solutions Measure penetration across relationship manager, client base / branch base Update MBHI lead management system Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition Create mindshare across branch leadership team Drive effectively the Reward and recognition programs launched for the bank staff Key Requirements – Education & Certificates A graduate degree holder in any discipline Key Requirements - Experience & Skills 2-5 years of experience, preferably in Life / General Insurance Bancassurance only). Relationship Management/ Investment & Wealth Advisory (Banks) Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. Comments if Any/ Additional Functional Competency Special Differentiating Responsibilities 1. Managing 3 branches. 2. Focusing higher segment penetration. 3. First in the industry concept. 4. Propensity Lead support from HO Behavioral Competency Behavioral competency Beginner Intermediate Expert Strategic Mindset Yes Entrepreneurship Yes Execution Excellence Yes Building High Performing Teams Comments if Any Show more Show less

About HomeLane At HomeLane, we are building the world's most trusted & customer-centric home interiors brand. By organizing an otherwise unorganised home interiors industry, which includes designers, carpenters, installers and painters, we deliver a delightful and hassle-free experience to new homeowners, with highly predictable costs, timelines and quality. Thanks to our tech-empowered teams, who are committed to delivering efficiency at every step, HomeLane was voted as the best interiors brand in 2020 by the Economic Times. Today, HomeLane operates in ten cities - Bengaluru, Chennai, Hyderabad, Mumbai, Kolkata, Pune, Coimbatore, Mysore, Vizag and NCR, where we have delivered 15000+ homes since 2014! HomeLane has also raised about $54 Million in venture funding from marquee investors like Stride Ventures, Sequoia Capital, Accel Partners, Aarin Capital and JSW Ventures. Job Description Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization. Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritise and execute multiple design projects. Analyse sales reports, project TAT and customer satisfaction. Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week. Desired Education, Skills & Experience Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution. Minimum 3 years of work experience. Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget. Exposure to residential projects is mandatory. Sketchup software knowledge. Ability to provide beautiful designs to customers. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable. Understands back end processes (Production and Costing). Empathy towards customer needs-lifestyle and budget. Responsible (delivers on his/her commitments to the customer/team). Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask. Basic Technology skills and ability to learn usage of software products. Aware of the competitive landscape in the city. Work location will be a showroom. Saturdays & Sundays will be working. Mondays will be weekly off. Show more Show less

JOB PROFILE Position Agency Manager Location Madhya Pradesh Reporting Mgr. Name - ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency Department Retail Sales Reporting Mgr. Designation ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency Offered Grade Senior Executive / Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” Our Values Commitment Innovation Empathy Collaboration Transparency Proficiency Level (Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society For more Details visit our website- www.nivabupa.com Key Roles & Responsibilities Primary Role Description: - Enable achievement of key business outcomes Build a quality Agency by focusing on quality of hire and skilling Ensure adherence to all statutory and compliance requirements Key Roles & Responsibilities: Achievement of Business Plans Agents are engaged, motivated and productive by forging a strong relationship floated by HO, ZO and branch oduct wise targets & profitability revenue generation B. Team Building toring of all the relationship they are managing to ensure that they are on track to achieve their goals Key Requirements – Education & Certificates Education  Graduation in any discipline from a recognized educational institute Experience Key Requirements - Experience & Skills  2-5 years of relevant work experience Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing Skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. NBHI Core Competencies Behavioral Competency Behavioral competency Beginner Intermediate Expert Execution Excellence Stakeholder Management Driving Results Process Adherence Continuous Self-Development Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages) Goals Measures of Success Weightage Company MOS Defined as per Company Policy Defined as per Company Policy New GWP Renewal GWP Renewal no. of cases Active agents and PA New Agents Hiring Audit findings Unnati - Employees whose vintage less than 1 Year then below targets are applicable: Show more Show less

Company Description Say hAI to iSON! Join the AI revolution with iSON Xperienceswhere technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. The future is here, and it speaks AIpowered by iSON Xperiences. We are seeking a highly skilled Senior T24 TPH Developer to join our team in Chennai. This hybrid role offers a dynamic work environment with opportunities to contribute to the development and maintenance of cutting-edge T24 applications. As a senior team member, you will play a crucial role in designing technical solutions, coding, testing, and ensuring optimal system performance and scalability. Key Responsibilities Design, develop, and maintain T24 core banking applications with a focus on TPH (Temenos Payment Hub). Create technical designs based on business requirements and functional specifications. Conduct unit testing, integration testing, and participate in user acceptance testing (UAT). Implement solutions that align with best practices in performance, scalability, and reliability. Troubleshoot and resolve issues related to T24 systems in a timely and effective manner. Collaborate with cross-functional teams including business analysts, project managers, QA, and support teams. Contribute to ongoing improvements in development methodologies and tools. Maintain comprehensive documentation of systems and processes. Required Qualifications & Skills Proven experience in developing and supporting T24 applications, including hands-on coding and testing. Strong understanding of T24 architecture, including core modules and TPH. Proficiency in T24 development tools such as TAFJ, jBASE, OFSTOOL, and Enquiry/Version/Template programming. Expertise in system troubleshooting, performance optimization, and ensuring reliability of applications. Bachelor's degree in Computer Science, Information Technology, or a related field. Experience working with Temenos Payment Hub (TPH) in a production environment. Exposure to AI-driven solutions and customer engagement technologies. Knowledge of integration tools and APIs used within the T24 ecosystem. (ref:hirist.tech) Show more Show less