Summary Position Summary Software Engineer (Salesforce Marketing Cloud) – CL4 Role Overview : As a Salesforce Engineer – Marketing Cloud , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftmanship across multiple programming languages and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS/MTech) is preferred but not required. Experience is the most relevant factor. Strong software engineering foundation with the understanding of OOPs, data-structure, algorithms, code instrumentations, beautiful coding practices, etc. 3+ years proven experience with most of the following: Apex, Visualforce, Lightning Components, JavaScript, SOQL, Data Loader, Salesforce AppExchange. 5+ years of hands-on experience with cloud-native engineering, leveraging Salesforce Platform-as-a-Service (PaaS) capabilities like Service Cloud/Sales Cloud. 5+ years of hands-on experience with Marketing Cloud Email Studio, Journey Builder, Automation Studio, Content Builder, Audience Builder, AMPScript, SSJS, Data Management and integrating Marketing Cloud with other Salesforce Clouds like Service Cloud. Strong understanding of methodologies and tools like XP, Lean, SAFe, DevSecOps, SRE, and Salesforce-specific CI/CD tools like Salesforce DX, GitHub, and SonarQube, etc. to deliver high-quality Salesforce solutions rapidly. Strong preference will be given to candidates with experience in AI/ML and GenAI like Salesforce Einstein. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302973 Show more Show less

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users. Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications 2-5 years of experience in designing & implementing highly interactive UI for high-volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We Understand That Not Everyone Will Have Experience With Every Technology, But Familiarity With Any Of The Following Will Help You Stand Out GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When You Join Reputation, You Can Expect Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. Show more Show less

We are building a planet scale multi-modal database from the ground up. You will be part of the team that is reimagining the databases in the era of LLMs by deeply integrating AI into all parts of the stack. As a Software Engineer, you will collaborate with a team of passionate engineers, driving ideas to impactful results in a fast-paced environment. You will be working on building and using system-level software (e.g., distributed systems, operating systems, databases, networking, etc.). You are experienced in software engineering from ideation and architecture design, to writing high-quality code, to shipping. Successful engineers in our team have problem solving, design, coding and debugging skills, drive for execution and results, rigor in delivering quality software and a desire for continuous learning. Our team values a friendly, collaborative atmosphere with a passion for technology, and we believe that a diverse team with diverse perspectives that applies empathy and uses great communication skills helps deliver superior products and is key to success. This is a great opportunity to challenge yourself, grow your career, and influence the next generation of computing at Microsoft. Responsibilities This will be an individual contributor role with the majority of time focused on coding responsibilities. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years experience with Kubernetes 1+ year(s) experience with cloud technologies, including, but not limited to Azure, AWS, Google Cloud Currently programming/coding in your current or most recent role. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Job Description Responsibilities include but are not limited to: People Management Experience in managing a small team (5 associates) in people management role for 3+ years Exposure to people performance calibration Provide mentorship to junior team members and ensure quality team engagement Manage schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized Asset Management using ITSM (IT Service Management) Experience in Tracking and managing IT assets (hardware, software, licenses, etc.) Hands on experience on using ITSM Using tools like ServiceNow Ensuring compliance, lifecycle management, and cost optimization Technical Experience The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to operational status within the NielsenIQ end user community Under minimal supervision, it provides front line support to end users to include interacting with other technical teams as needed to resolve end user technical issues Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters Interact daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements Responsible for implementing fixes and patches as required by Security and Engineering teams Understands and can apply advanced technical principles and methodologies Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions Provide support for Audio and Video related issues at designated office. Install, Configure and Manage Audio and Video Hardware environment. Participate in critical support incidents that involve A/V equipment which may include being on site for testing/remediation after normal operating hours Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed Additional Skills - Documentation and Reporting Create and maintain reports, dashboards using data visualization tools (PowerBI) to communicate findings to stakeholders Created business processes, best practices, standards, templates and operating procedures to optimize team activities Analyzed, prepared and documented operational procedures and technical guidelines Cross-functional Collaboration Collaborated with system architects, engineering teams and IT management to ensure projects meet strategic initiatives Automation/Process Improvement (good to have) Exposure to Microsoft power platform would be a great added advantage – Simplify/Automate daily workflows using Microsoft PowerApps, Microsoft Automate or similar platforms Soft Skills And Professionalism Ability to successfully build relationships with challenging stakeholders and navigate social environments Ability to communicate effectively Can adapt to change and new ideas or ways of working Exhibits empathy when partnering with internal and external stakeholders Maintain an enthusiastic attitude and willingness to assist users at all times Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed. Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated Show initiative and follow through to completion of assigned tasks Respond timely to requests for assistance and confirm completion Respond positively to coaching and show improvement in areas requiring additional training or feedback Ability to challenge status quo, drive service improvement plans and strive to learn new technologies Qualifications 7+ years related experience with relevant certification Experience supporting MS Windows 10/11 in large scale environment Hands on experience in managing Intune registered clients, applying OS through Intune, troubleshooting Intune registration issues Hands on experience installing, configuring, and troubleshooting M365 apps Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules Desired certifications CompTIA A+, ITILv3 Experience with image/load set deployment in an enterprise environment Handled Asset Management using ITSM/Asset inventory tool Support Microsoft Rooms AV conferencing infrastructure Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms Recharge and revitalize with help of wellness plans made for you and your family Plan your future with financial wellness tools Stay relevant and upskill yourself with career development opportuniti Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

Requirements Description and Requirements Analyze, validate and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies. Research & Investigate and resolve outstanding items Determine eligibility and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Utilize Intellis and ACS (SIR) to update and maintain accurate data record Use PC programs to increase productivity and performance Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ensure adherence to established attendance schedules Sedentary work – involves sitting most of the time Close visual acuity - viewing a computer terminal and extensive reading Talking – expressing or exchanging ideas by means of the spoken word About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Analyze, validate and process transactions as per Desktop procedures (L3 & L4). Reconcile & Review bank to ledger transactions for all accounts. Analyze, research & review all discrepancies. Investigate and resolve outstanding items. Follow-up with other internal customers for closure of open items and provide back-up for all discrepancies. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures & publish reports Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. Ensure adherence to established attendance schedules. Comply with regulatory requirements in prioritizing and completing work assignments Any other essential function that may occur from time to time as directed by the Supervisor About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Who are we and What do we do? ShareChat (https://sharechat.com/about) is India's largest homegrown social media company, with 325+million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages & empowers each individual to share their unique journey and valuable experiences with confidence. We are spearheading India's internet revolution by building products through world-class AI & tech to evangelize the content ecosystem for India in regional languages. We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy & strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet! What you’ll do: Develop creative strategies for performance advertising campaigns across various media channels. Collaborate with our team of designers, copywriters, and marketing professionals to produce high-quality content. Execute the Ad and creative production process, from conceptualization to deliverables, ensuring consistency and quality. Stay up to date with industry trends, emerging technologies, and innovative advertising techniques. Manage budgets and timelines, ensuring projects are completed efficiently and effectively. Present creative concepts and campaign strategies to clients and executive leadership. Monitor campaign performance and make data-driven adjustments to optimize effectiveness. Optimise marketing campaigns w.r.t installs and deep-funnel events. Understand performance marketing data and build creative strategies on it. Conceptualise A/B test campaigns to optimise ad performance Who you are : 4-6 years of experience with Creative Advertising, and Ad Production. Strong portfolio of creative projects such as, content/script writing, photography, video production, etc. Graduated from IITs/IIMs preferred. Preference given to candidates with experience in organising college festivals, club activities, etc. Industry experience in Advertising, Marketing, Graphic Design, Video Production. Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or DaVinci Resolve. Basic knowledge of sound editing and audio mixing for video production. Familiarity with motion graphics and animation tools (e.g., Adobe After Effects, Blender, or similar). Excellent communication, presentation, and storytelling abilities. Experience with digital content production, social media marketing, print, TV, or multimedia advertising. Where you'll be: Bangalore (Hybrid) Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Description And Requirements Insurance Associate Position Title:Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios.And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Description And Requirements Insurance Associate Position Title:Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios.And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Key Responsibilities 1. Customer Acquisition & Growth Lead the end-to-end B2B sales funnel—from prospecting to closing—targeting large employers, staffing firms, infrastructure companies, and aggregators. Design and execute industry-specific sales strategies across manufacturing, logistics, construction, and facility management sectors. Forge strategic enterprise partnerships to secure high-volume, long-term housing contracts. Utilize CRM systems and sales analytics to refine the sales process, monitor performance, and drive data-informed decisions. 2. Key Account Management & Client Success Act as the primary liaison for key accounts, ensuring exceptional client satisfaction, retention, and revenue expansion. Collaborate with clients to tailor housing, transport, and meal solutions aligned with their operational needs. Establish structured account planning, quarterly business reviews, and success metrics to drive outcomes. Develop scalable playbooks for account growth, including upselling services, expanding to new regions, and onboarding additional workforce segments. 3. Team Leadership & Enablement Recruit, train, and lead a high-performing team of account managers, enterprise sales executives, and field coordinators. Define clear KPIs, incentive models, and streamlined sales processes to enhance team efficiency. Cultivate a team culture centered on ownership, customer empathy, and commercial excellence. Conduct regular training sessions, objection-handling workshops, and collaborative pipeline reviews. 4. Cross-Functional Collaboration Partner with Product, Operations, Housing Supply, and Finance teams to ensure smooth onboarding, service delivery, and contract renewals. Collaborate with Marketing to refine sales collateral, case studies, and industry-specific messaging. Work with Tech and Data teams to deliver client dashboards, usage insights, and customized reporting. 5. Process Optimization & Reporting Implement and manage CRM tools for lead tracking, pipeline visibility, and accurate forecasting. Establish consistent reporting rhythms—daily, weekly, and monthly—for acquisition, retention, and revenue metrics. Monitor and improve key performance indicators such as CAC, CLTV, churn rate, occupancy, NPS, and account growth. Show more Show less

Job Title: UI/UX Tester Job Type: Full-time Location: On-site Hyderabad, Pune or New Delhi Job Summary Join our customer's team as a UI/UX Tester and play a pivotal role in crafting seamless, engaging digital experiences. You will collaborate closely with cross-functional teams to ensure our products stand out in usability, responsiveness, and accessibility across devices and platforms. Key Responsibilities Conduct comprehensive end-to-end UI and UX testing across various platforms, devices, and browsers to ensure consistency and quality. Validate UI components, layouts, responsiveness, and user interactions to meet design standards. Perform cross-browser, cross-device, and responsive design testing using advanced testing tools. Execute a range of UX testing methodologies, including usability testing, heuristic evaluations, and A/B testing, to enhance user satisfaction. Identify, document, and report UI/UX issues using bug tracking systems such as Jira or Bugzilla. Validate design prototypes from Figma, Adobe XD, or Sketch against live or staging environments for accuracy. Assess accessibility compliance (WCAG, ADA) with industry-standard testing tools, ensuring inclusive user experiences. Collaborate with Designers, Developers, and Product Managers during Agile ceremonies to drive continuous improvement. Provide actionable insights and suggestions to optimize the user journey and product interface. Required Skills and Qualifications Proven experience as a UI/UX Tester, QA Analyst, or a related quality assurance role. Deep understanding of UI/UX principles, best practices, and modern design frameworks. Hands-on expertise with cross-browser and cross-device testing platforms (e.g., BrowserStack, LambdaTest). Proficient in using browser developer tools for UI inspection and troubleshooting. Experience with bug tracking and reporting tools such as Jira or TestRail. Familiarity with accessibility standards and accessibility testing tools (e.g., Axe, WAVE). Solid grasp of Agile and Scrum methodologies. Basic knowledge of HTML and CSS is considered an advantage. Exceptional attention to detail, with strong analytical and problem-solving abilities. Outstanding written and verbal communication skills, with a passion for clear documentation. Empathy for users and a collaborative, proactive mindset. Preferred Qualifications Hands-on experience with UI automation testing tools such as Selenium or Cypress. ISTQB or equivalent QA certification. Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your Primary Responsibilities Include Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Preferred Education Master's Degree Required Technical And Professional Expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred Technical And Professional Experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results Show more Show less

Key Responsibilities 1. Customer Acquisition & Growth Lead the end-to-end B2B sales funnel—from prospecting to closing—targeting large employers, staffing firms, infrastructure companies, and aggregators. Design and execute industry-specific sales strategies across manufacturing, logistics, construction, and facility management sectors. Forge strategic enterprise partnerships to secure high-volume, long-term housing contracts. Utilize CRM systems and sales analytics to refine the sales process, monitor performance, and drive data-informed decisions. 2. Key Account Management & Client Success Act as the primary liaison for key accounts, ensuring exceptional client satisfaction, retention, and revenue expansion. Collaborate with clients to tailor housing, transport, and meal solutions aligned with their operational needs. Establish structured account planning, quarterly business reviews, and success metrics to drive outcomes. Develop scalable playbooks for account growth, including upselling services, expanding to new regions, and onboarding additional workforce segments. 3. Team Leadership & Enablement Recruit, train, and lead a high-performing team of account managers, enterprise sales executives, and field coordinators. Define clear KPIs, incentive models, and streamlined sales processes to enhance team efficiency. Cultivate a team culture centered on ownership, customer empathy, and commercial excellence. Conduct regular training sessions, objection-handling workshops, and collaborative pipeline reviews. 4. Cross-Functional Collaboration Partner with Product, Operations, Housing Supply, and Finance teams to ensure smooth onboarding, service delivery, and contract renewals. Collaborate with Marketing to refine sales collateral, case studies, and industry-specific messaging. Work with Tech and Data teams to deliver client dashboards, usage insights, and customized reporting. 5. Process Optimization & Reporting Implement and manage CRM tools for lead tracking, pipeline visibility, and accurate forecasting. Establish consistent reporting rhythms—daily, weekly, and monthly—for acquisition, retention, and revenue metrics. Monitor and improve key performance indicators such as CAC, CLTV, churn rate, occupancy, NPS, and account growth. Show more Show less

Job Description 🎯 Atlys' mission is to enable every person on earth to travel freely. At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us. Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post. Job requirements Before customers commit to a visa application, they often have last-minute questions about documents, timelines, fees, or the process itself. Your job as the Customer Experience Intern is to be their first line of guidance, ensuring prospective users feel confident enough to proceed to checkout. You’ll handle inbound queries, clarify requirements, and surface frequent blockers to the product and operations teams. The Job Engage promptly with prospective customers who have questions before checkout and provide clear, helpful answers. Educate prospects on visa requirements, processing times, document standards, and Atlys features. Identify hesitation points and relay insights to the product, marketing, and operations teams to improve conversion. Maintain accurate interaction logs and tag common queries for analytics and FAQ updates. Collaborate with senior customer-experience managers to refine playbooks and response templates. Measure and report on key metrics such as first-response time, resolution time, and pre-checkout conversion rate. The ideal candidate Currently in the third year of college or a recent graduate Excellent written and spoken English; additional language skills are a plus. Comfortable learning visa regulations quickly and explaining them in simple terms. Patient, solution-oriented, and able to convey empathy in every interaction. Organized and diligent about follow-ups and documentation. Based in Delhi or able to commute to our Delhi office daily. Ready to join immediately for a 3–6 month internship. What You’ll Get Monthly stipend and an internship completion certificate. Hands-on experience in customer success and growth at a high-velocity startup. Exposure to visa operations, product development feedback loops, and data-driven conversion optimization. Mentorship from experienced customer-experience and operations professionals. The chance to contribute to a mission that helps people explore the world more freely. Show more Show less

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools. Our Client has appointed us to identify and hire a Customer Success Specialist Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp. Company’s Vision : To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education. Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes. Location : WFO (Mumbai, Maharashtra) Salary Range: INR 4 LPA to 6 LPA The Best Part About This Role You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google. If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work. You will be responsible for these Key Responsibility Areas (KRAs): Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent. Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills. Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality. Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy. Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey. Your Key Performance Indicators (KPIs) Learner satisfaction and retention rates. Response time and resolution rates for learner queries. NPS (Net Promoter Score) and positive learner feedback. Recommendation rates and repeat engagement metrics. Who We’re Looking For 1-2 years of experience in customer success, or a similar customer-facing role. Strong communication and interpersonal skills, with the ability to handle high-intent conversations. Proficiency in MS Excel and CRM tools. Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving. A serious, solution-focused attitude with a commitment to delivering outstanding user experiences. Skills:- Customer Success, Customer Retention and Customer Relationship Management (CRM) Show more Show less

Company: Shopolo Digital Pvt. Ltd. Location: Guwahati, Assam (On-site) Experience Required: 2–4 Years  About The Company : Shopolo Digital Private Limited, popularly known as Shopolo Music, is Northeast India’s first and leading digital music company. We serve over 3,000+ independent artists and 70+ labels across India. As we celebrate our 7th anniversary and launch our next-gen artist dashboard, we are scaling our core team to build deeper impact in the music-tech landscape. Our mission? To simplify music distribution, empower creators, and become the most artist-friendly platform in the country—step by step, idea by idea. Who We’re Looking For : We’re looking for a dynamic Marketing and Business Development Executive who blends creativity with strategy. Someone who can brainstorm and execute ideas from scratch, who understands both the science of growth and the art of storytelling . Someone who thrives in a startup environment, experiments boldly, and handles situations professionally—with clarity, empathy, and executional efficiency. If you’re excited by music, technology, and brand building—and love solving problems hands-on—this is your playground. Key Responsibilities : Drive marketing strategy, sales, and business development efforts for Shopolo Music and allied verticals. Build partnerships and close B2B/B2C sales pipelines across music labels, production houses, content creators, and agencies. Collaborate with the content and social team to design effective product campaigns, contests, and outreach strategies. Ideate and run grassroots marketing and low-cost, high-impact experiments. With the combined team effort, generate qualified leads through email campaigns, cold outreach, and strategic relationship-building. Develop growth experiments and track performance metrics to guide marketing decisions. Coordinate with the tech and design teams during the dashboard launch, ensuring strong visibility and onboarding traction. Represent the brand in client meetings, pitch sessions, and industry events. Prepare detailed monthly reports and strategic marketing plans for leadership review. Explore monetization avenues (sync, branded content, creator campaigns, etc.) with a long-term view. Required Skills & Qualities We Value : 2–4 years of experience in marketing/growth/business development (preferably in music, entertainment, startups, or D2C). You know how to take an idea from whiteboard to execution independently . Passionate about music, branding, digital media, and creator ecosystems. Proficient in communication (English, Hindi, and Assamese). Prior experience in running successful brand campaigns or community initiatives is a big plus. Hands-on with tools like Google Sheets, Docs, Canva, Notion, CRM tools, etc. Organized, responsible, and obsessed with smart execution and ethical growth. Strategic thinker with a doer’s mindset—you’re both the planner and the pilot. Why Join Shopolo Digital ? Be part of a growing music-tech brand that values innovation and authenticity. Work closely with the founding team and directly impact company growth. A culture that rewards experimentation, encourages learning, and nurtures ownership. Opportunities to grow into leadership roles and co-create long-term verticals. Access to a pan-India artist network and a diverse range of projects. Freedom to pitch ideas, run pilots, and shape the future of independent music from Northeast India. How to Apply : Email us your CV and write a few lines on why you’re the right fit to: career@shopolo.in Or Apply directly via LinkedIn with the subject: [Role Name – Your Name] Show more Show less

Who are we and What do we do? ShareChat (https://sharechat.com/about) is India's largest homegrown social media company, with 325+million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages & empowers each individual to share their unique journey and valuable experiences with confidence. We are spearheading India's internet revolution by building products through world-class AI & tech to evangelize the content ecosystem for India in regional languages. We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy & strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet! What'll you do: Post-production of video ad content for internal brands like ShareChat, Moj, Vibely, QuickTV. Collaborate with creative teams (directors, producers, copywriters, and designers) to bring storyboards and concepts to life. Assemble raw footage into a polished, engaging final product while ensuring alignment with brand guidelines and campaign objectives. Enhance video quality through color grading, sound design, transitions, motion graphics, and special effects. Adapt content into multiple formats and aspect ratios for use across various platforms (e.g., YouTube, Instagram, Facebook). Maintain an organized workflow, including file management, version control, and backup procedures. Stay up-to-date with industry trends, editing software advancements, and emerging storytelling techniques. Manage deadlines and work on multiple projects simultaneously in a fast-paced, high-pressure environment. Who you are: 2-4 years of experience with video production, and motion graphics. Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or DaVinci Resolve. Strong understanding of visual storytelling, pacing, and narrative structure. Basic knowledge of sound editing and audio mixing for video production. Familiarity with motion graphics and animation tools (e.g., Adobe After Effects, Blender, or similar). Creative mindset with a sharp eye for detail, color, and composition. Excellent time management and ability to meet tight deadlines. Knowledge of social media platform specifications and best practices for video content optimization. Where you'll be: Bangalore (Hybrid) Show more Show less

Who are we and What do we do? ShareChat (https://sharechat.com/about) is India's largest homegrown social media company, with 325+million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages & empowers each individual to share their unique journey and valuable experiences with confidence. We are spearheading India's internet revolution by building products through world-class AI & tech to evangelize the content ecosystem for India in regional languages. We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy & strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet! What you’ll do: Develop creative strategies for performance advertising campaigns across various media channels. Collaborate with our team of designers, copywriters, and marketing professionals to produce high-quality content. Execute the Ad and creative production process, from conceptualization to deliverables, ensuring consistency and quality. Stay up to date with industry trends, emerging technologies, and innovative advertising techniques. Manage budgets and timelines, ensuring projects are completed efficiently and effectively. Present creative concepts and campaign strategies to clients and executive leadership. Monitor campaign performance and make data-driven adjustments to optimize effectiveness. Optimise marketing campaigns w.r.t installs and deep-funnel events. Understand performance marketing data and build creative strategies on it. Conceptualise A/B test campaigns to optimise ad performance Who you are : 4-6 years of experience with Creative Advertising, and Ad Production. Strong portfolio of creative projects such as, content/script writing, photography, video production,etc. Graduated from IITs/IIMs preferred. Preference given to candidates with experience in organising college festivals, club activities,etc. Industry experience in Advertising, Marketing, Graphic Design, Video Production. Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or DaVinci Resolve. Basic knowledge of sound editing and audio mixing for video production. Familiarity with motion graphics and animation tools (e.g., Adobe After Effects, Blender, or similar). Excellent communication, presentation, and storytelling abilities. Experience with digital content production, social media marketing, print, TV, or multimedia advertis ing. Where you'll be: Bangalore (Hybrid) Show more Show less

Who Can Apply? Freshers / Tele calling experience Fluent in Hindi & English Graduate (Must) | Age: 18–30 yrs Key Responsibilities Respond to and resolve customer queries, concerns, and requests over the phone in line with company standards Accurately record customer interactions and follow-up tasks in internal systems Understand and support multiple insurance products and service processes Use pre-defined scripts to offer product information and retain customers Provide clear summaries of unresolved queries for internal escalation Handle irate customers with empathy and professionalism Meet performance metrics including call handling, quality, and customer satisfaction Participate in ongoing team initiatives and improvement programs. About the Client You’ll be working with one of India’s leading insurance and financial services companies, known for its customer-centric approach and innovative offerings. The company values high-quality service delivery and is constantly investing in talent, training, and technology to elevate the customer experience. Why Join Us? Be part of a reputed brand in the financial services and insurance sector Professional growth through on-the-job learning and upskilling opportunities Work in a structured, supportive team environment Attractive incentives and career path for high performers Contribute to a customer-first culture built on trust and transparency Apply Now! Send your resume to mohammad.saqib@visionaryhire.com Or call / WhatsApp: +91 8273680523 Subject Line: “ Customer Relationship Manager , Indore" Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person Expected Start Date: 30/06/2025

Education background: ● Bachelors or Masters in Fashion Management or Technology or MBA ● 6 to 10 years of experience in a similar role with online/offline Retail in category management, buying or merchandising ● Strong data analysis acumen and an ability/knack to forecast trends. Good to have: ● Interest in pop culture, fandom & ever-evolving fashion trends ● Ability to partner & collaborate well in a very fast-paced environment ● Passion to partner with an evolving brand and be personally vested in its growth Deep empathy and belief in people and relationships. ● A ‘roll up your sleeves and get it done’ leadership style, marked by a high level of energy and attention to detail Show more Show less

We are looking for a proactive and detail-oriented HR Generalist to manage key people functions including recruitment, payroll processing, and employee engagement initiatives. This role requires strong coordination skills, people empathy, and the ability to work hands-on in a dynamic, fast-growing environment. Key Responsibilities: Recruitment: Manage end-to-end hiring lifecycle – job posting, screening, coordinating interviews, and onboarding. Payroll: Ensure accurate monthly payroll processing, salary revisions, compliance (PF, ESI, etc.), and liaising with finance. Employee Engagement: Plan and execute engagement activities, events, feedback sessions, and recognition programs to foster a positive work culture. Maintain HR records, attendance, and leave data in coordination with store and department heads. Address employee queries and grievances with sensitivity and professionalism. Assist in policy communication, internal HR documentation, and compliance tracking. Requirements: 2–4 years of experience in core HR functions, especially recruitment and payroll Knowledge of Indian labor laws and statutory compliance Strong interpersonal and communication skills Proficient in Excel and HRMS tools Ability to work independently and manage multiple tasks Ahmedabad 6 Days working Show more Show less

Company Description La Joie, Early Learning Habitat is a pioneering preschool in Lucknow that follows authentic Montessori Learning Practices. The team at La Joie firmly believes in the philosophy of “Follow the Child” to create positive learning experiences for young learners. The preschool focuses on the holistic growth and development of children, emphasizing crucial social, emotional, and logical skills development. Role Description This is a full-time on-site role for an Early Childhood Educator (Pre Primary Facilitator) at La Joie, in Gomtinagar, Lucknow. The Early Childhood Educator will be responsible for engaging in day-to-day activities that support children's development, creating a nurturing and educational environment, and building strong connections with young learners. Qualifications Interpersonal Skills and Working With Children Early Childhood Development and Creativity Skills Organization Skills Passion for early childhood education and child development Patience and empathy in working with children Strong communication and listening skills Ability to collaborate with parents and colleagues effectively Relevant certification or degree in Early Childhood Education Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours The Opportunity Adobe is seeking a dynamic and visionary leader to head its Digital Strategy and Business Consulting team within Adobe Consulting Services (ACS). This is a high-impact leadership role designed for someone who thrives at the intersection of digital strategy, pre-sales innovation, and enterprise transformation. As the Head of Digital Strategy team, you will lead a team of 50–60 consultants and strategists, guiding Adobe’s most strategic clients through their digital transformation journeys. You will also play a pivotal role in practice growth, pre-sales engagements, shaping strategic proposals and partnering with Sales and Solutions teams to win and deliver high-value consulting engagements. This is your opportunity to define the future of digital experience consulting at Adobe. Location: Bangalore Reports To: Director, Consulting Services Team Size: 50–60 (multi-level team with 5-6 direct reports) Key Responsibilities Team Leadership & Growth Lead, inspire, and grow a team of consultants, including people managers, senior consultants, and analysts with experience ranging from 2 to 20+ years. Foster a culture of high performance, continuous learning, inclusion, and career development. Collaborate with internal stakeholders (e.g., Sales, Product, Delivery) to align team capabilities with market needs. Client Strategy & Delivery Oversight Drive the team’s delivery of strategic engagements including Digital Transformation Strategy, Change Management, Customer Journey Mapping, User Experience (UX) Strategy, Conversion Rate Optimization (CRO), Process Optimization, and Web & Digital Analytics. Serve as an executive sponsor and thought partner for key client engagements, ensuring high-quality outcomes and long-term value. Practice Development Build and evolve consulting frameworks, playbooks, methodologies, and offerings that elevate Adobe’s consulting brand. Ensure repeatable, scalable delivery methods are adopted across the team. Business & Stakeholder Management Partner with regional/global Adobe teams to define consulting roadmaps for enterprise customers. Support business development and pre-sales motions by shaping proposals, solutioning engagements, and contributing to strategic pitches. Operational Excellence Drive planning, staffing, utilization, and quality metrics to ensure operational effectiveness and team health. Own team performance metrics, resource allocation, and P&L responsibility Qualifications MBA from a reputed institution (Tier 1 preferred). 20+ years of professional experience including: At least 5–7 years in a management consulting firm (e.g., Big 4, strategy boutique, or digital consultancy). Experience in digital strategy, customer experience transformation , or marketing technology consulting . Proven experience building and leading large, diverse, and multi-tiered consulting teams within a global or matrixed organization . Strong understanding of digital marketing, analytics, and customer experience platforms — familiarity with Adobe Experience Cloud is a strong plus. Track record of working with enterprise clients across industries (e.g., retail, BFSI, telecom, etc.). Demonstrated success in client leadership, team development, and solution innovation . Personal Attributes Visionary Mindset : Ability to inspire large teams and guide complex transformation engagements. Strategic Thinker: Can translate abstract business challenges into actionable consulting solutions. Deep C lient empathy : Builds trusted advisory relationships with senior client stakeholders. Influential Communicator: Excellent executive presence, written, and verbal communication skills. Collaborative Partner: Works cross-functionally to build synergy across teams and functions. Growth Mindset: Brings energy, curiosity, and a learning-first approach to innovation and problem-solving with pre-sales acumen and experience in shaping and winning strategic deals Bias for Execution: Balances strategic thinking with a strong ability to execute and deliver results. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less