32386 Empathy Jobs - Page 9

Admission Counselor Qualification: Any Bachelors or Masters degree in business administration Minimum 2 years of prior school experience is highly desirable Strong interpersonal and persuasive communication Proficient in CRM platforms, spreadsheets, and school software Confident in managing parental interactions and admissions effortlessly. Key Responsibilities: Counsel prospective parents and provide detailed information about school programs, admission process, and policies. Handle the complete admission cycle – inquiries, campus tours, applications, assessments, and enrollment confirmations. Make follow-up calls to parents regarding admissions and fee payments, ensuring timely collection....

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle customer calls, emails, and chat support professionally and efficiently. Resolve customer complaints and issues within agreed timelines. Maintain accurate records of customer interactions and transactions. Provide product/service i...

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle customer calls, emails, and chat support professionally and efficiently. Resolve customer complaints and issues within agreed timelines. Maintain accurate records of customer interactions and transactions. Provide product/service i...

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle customer calls, emails, and chat support professionally and efficiently. Resolve customer complaints and issues within agreed timelines. Maintain accurate records of customer interactions and transactions. Provide product/service i...

Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle customer calls, emails, and chat support professionally and efficiently. Resolve customer complaints and issues within agreed timelines. Maintain accurate records of customer interactions and transactions. Provide product/service i...

Job Description Eligibility Criteria Education, Certificate (Relevant education, achievement & certification) Any bachelor degree is mandatory MS Office certification / part of curriculum Knowledge (knowledge gained in the past relevant to this requirement) Knowledge in front-end retail operations Selling & customer service Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage Skills (Specific job skills required for this job) Communication - Excellent verbal communication in English(Mandatory) & regional language. Basic computer operating knowledge E-mail communication Basic knowledge of ‘Point of Sale’ system (POS) Experience (Specific type or amount ...

About Vastu Housing Finance Corporation Ltd.Vastu Housing Finance Corporation Ltd. is a fast-growing, digital-first housing finance company registered with the National Housing Bank (NHB). We are driven by a mission to positively impact lives by providing easy, affordable, and accessible financial solutions to customers across India. At Vastu, we combine advanced data analytics, robust technology platforms, and unique underwriting practices to deliver customized and reliable funding options. Our business operates on a strong foundation of people, performance, and a risk management-led framework at its core. We are a dynamic organization with 1,500+ professionals, serving customers across 180...

Summary Position Summary Sr. Full-Stack Software Lead Engineer – CL5 Role Overview: As a Sr. Full-stack Software Engineer , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable tea...

As a Customer Service Representative, your role will involve communicating with current and potential customers through calls, emails, and online chats (both inbound and outbound). Your responsibilities will include: - Handling complaints and developing strategies to enhance the overall customer experience and build loyalty - Troubleshooting technical problems - Processing orders and transactions - Providing information about the company's products and services - Developing and documenting knowledge into useful content To qualify for this role, you should have: - An undergraduate engineering degree in Mechanical, Automobile, or Electronics with a graduation year of 2023 or 2024 - Previous ex...

As a full-time on-site Pediatric Optometrist at The iRetina Centre in Ahmedabad, your role overview involves conducting comprehensive eye exams on children, diagnosing and treating various vision disorders, prescribing corrective lenses, and educating patients and their families about eye health. You will also collaborate with other healthcare professionals, manage patient records efficiently, and stay updated with the latest advancements in pediatric optometry. Key Responsibilities: - Conduct comprehensive eye exams on children - Diagnose and treat various vision disorders - Prescribe corrective lenses - Educate patients and their families about eye health - Coordinate with other healthcare...

Job Description Counsellor (Psychologist) Experienced and able to apply Psychotherapies. (Certified in counselling course from a prestigious Institute) CBT & REBT have certified courses and supervision done under experts from Albert Ellis Institute, India Experienced in taking up workshops on mental health Should be honest and be sensitive to student’s issues and have empathy Counsellor for the undergraduate college students Who also can counsel addictions Role Requirement Master’s Degree in Psychology (Full time course from a reputed institute) with specialization in Clinical/Counselling Psychology. Should have 1- 2 years of Practical working experience in counselling and solving individual...

Job Title: Customer Service Executive – Upstox IB (Inbound Process) Location: Thane Highstreet, Maharashtra Job Type: Full-Time (On-site) Shift Timing: 8:00 AM – 5:00 PM (Day Shift) Job Overview We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved . Ideal candidates will possess strong English communication skills and a passion for assisting customers. Key Responsibilities Handle inbound customer inquiries professionally and efficiently. Provide accurate information regarding products and services. Resolve customer issues and complaints with empathy...

Job Description Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success. As a Technical Project Manager III in Commercial and Investment Bank's Markets Tech Team, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate wit...

About The Job We are seeking a UX Designer in Pune, India who thrives on solving complex problems and creating seamless, human-centered support experiences. In this role, you will collaborate on the design process from discovery research and journey mapping to prototyping and testing, while collaborating closely with cross-functional partners. Your work will simplify workflows, empower users, and shape the future of our products. The User Experience Design (UXD) team is dedicated to making our products intuitive, enjoyable, and accessible for everyone. As a globally distributed group of researchers, designers, content strategists, and developers, we bridge the technical and human worlds. We ...

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software...

Description And Requirements Position Summary Candidate should be experienced in Identity Governance – Identity & Access Management support function. Should have deep understanding of Identity IIQ preferably in SailPoint technology - Implementation and Administration Subject matter expertise as it relates to Identity Governance and Administration and will be responsible for leading and executing design and development of rules, workflows, and other objects for general governance, access request, provisioning and certification in SailPoint IdentityIQ (IIQ) This individual must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams, and in...

Requirements Description and Requirements Basic Function: Require an IT Audit Analyst to assist our team with third-party assessments related to the Digital Operational Resilience Act (DORA). This role is ideal for an individual with foundational IT audit experience who is looking to specialize in regulatory compliance support. You will primarily focus on gathering and organizing information to help us ensure our third-party service providers meet DORA requirements Essential Functions: Information Collection: Gather documentation and evidence from third-party service providers relevant to DORA compliance. Documentation Review: Review provided policies, procedures, and reports for completenes...

Requirements Description and Requirements Must have knowledge on Java, OOPs concepts, Selenium Web Driver, Maven, TestNG, Page Factory/POM, Extent reporting, Apache POI and Error Handling. Must have working experience in agile model. Good knowledge of Azure DevOps (Board, Repository, Test Plan). Good to have knowledge on CI/CD pipeline creation for automation script in Azure DevOps. Should be able to write test scenarios & test cases for automation prospective. Must have hands on experience on functional, Integration, System, UAT and Regression Testing. Must have good understanding of different automation and testing frameworks (Data Driven with Test NG is preferable). Must have good underst...

Description And Requirements Position Summary Candidate should be experienced in Identity Governance – Identity & Access Management support function. Should have deep understanding of Identity IIQ preferably in SailPoint technology - Implementation and Administration Subject matter expertise as it relates to Identity Governance and Administration and will be responsible for leading and executing design and development of rules, workflows, and other objects for general governance, access request, provisioning and certification in SailPoint IdentityIQ (IIQ) This individual must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams, and in...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience. In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related c...

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re pas...

Requirements Description and Requirements Analyze, validate, and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies. Research & investigate and resolve outstanding items Determine eligibility and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Utilize Intellis and ACS (SIR) to update and maintain accurate data record Use PC programs to increase productiv...

Requirements Description and Requirements Job Responsibilities Responsible for daily cash & position reconciliation of MetLife investments Responsible for ensuring completion of tasks within prescribed timelines Establishing and maintaining effective communications with each team member Ensuring smooth communication with supervisor and stateside partners Imparting training to other new associates for things that have been performed over 6 months Task or activity completion must be within timelines or per the agreed SLA Knowledge, Skills And Abilities Education Graduate in Commerce Experience 1-2 years of experience Knowledge and skills (general and technical) Good understanding of securities...

Requirements Description and Requirements This function is responsible for integrating testing, development and design principles through every phase of the system development life cycle (SDLC) process. The role is proficient in creating test automation frameworks and tools while also utilizing manual testing techniques as needed, following the identified best practices. Responsibilities - Work closely with software engineers to identify code defects or regressions Partners with Sr Software Dev Engineer Test to write efficient test automation code using coding standards and best practices. Writes manual test where automated is not supported. Validate application functionality through the imp...

To-Let Globe is hiring for the role of Business Development Intern! Role Description: This is a part-time, remote Business Development Internship role. The Business Development Intern will be responsible for lead generation, market research, and customer service. The intern will also assist with the day-to-day tasks associated with business development such as cold-calling and preparing presentations for potential clients. Responsibilities of the Intern: ● Pay close attention to the customer's needs, concerns, and questions. Actively listening to their words, tone, and emotions will help you understand their requirements and respond appropriately. ● Show empathy towards customers' issues and...