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0 years

0 Lacs

India

On-site

Provide customer support by addressing inquiries, sharing product information, offering personalized recommendations, and answering questions to enhance the overall customer experience. Respond promptly and effectively to incoming calls, emails, and online inquiries, addressing customer questions and handling special requests in a timely manner. Accurately process customer orders using point-of-sale (POS) systems, ensuring all transactions and payments are properly recorded. Collaborate with team members to clarify customer concerns, communicate special instructions, and relay customization requests as needed. Resolve customer complaints and issues with professionalism and empathy, taking prompt action and escalating more complex matters to management when appropriate. Perform a variety of administrative duties, including data entry, filing, and maintaining customer records, to support smooth and efficient office operations. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 8712688153

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2.0 years

7 - 8 Lacs

Hyderābād

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. * Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Support month end closing process · Assist in preparing for monthly financial reports and variance analysis · Preparation of month end close checklists Assist in preparation of Group reporting packages · Assist with Audits · Specific knowledge- SAP , MS Office Mandatory skill sets: · Record to Report · Client stakeholder management · Project / delivery management · Project profitability management · Team onboarding / training / work allocation · Explore automation opportunities · Identify new business opportunities with existing and new clients Preferred skill sets: Experience in a multinational environment, with in depth knowledge of Indian Accounting Standard, Income Tax Act. Experience in Accounts payable function and reporting under Managed Services environment will be an added advantage Years of experience required: 2+ Years Education qualification: CA/CA Inter Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Finance Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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0.0 - 2.0 years

0 Lacs

Jayanagar, Bengaluru, Karnataka

On-site

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Company: Ze Learning Labb Location: Jay Nagar, Bangalore Ze Learning Labb is a fast-growing EdTech company on a mission to make high-quality education accessible and personalized for every learner. We offer a wide range of online courses, bootcamps, and certifications that empower individuals to upskill and succeed in their careers. Role Overview: We are seeking a proactive, empathetic, and detail-oriented Senior Student Support Executive to join our team. You will play a crucial role in ensuring student satisfaction by resolving queries, improving support processes, and providing exceptional assistance throughout the learner journey. Key Responsibilities: Handle escalated queries from students via phone, email, chat, and CRM platforms with professionalism and empathy. Ensure timely resolution of concerns related to course access, payments, schedules, technical issues, and certifications. Monitor student satisfaction metrics (e.g., CSAT, NPS) and implement initiatives to improve service quality. Collaborate with internal teams (Academic, Tech, Product, Sales) to ensure smooth student experience. Mentor and support junior support executives; assist in onboarding and training. Contribute to knowledge base documentation and FAQs to reduce repeat queries. Analyze trends in support tickets and propose process improvements. Assist with live session support, student onboarding calls, and orientation webinars, if needed. Requirements: Bachelor's degree in any discipline; additional certifications in communication/customer success are a plus. 3–5 years of experience in a customer support/student-facing role, preferably in EdTech or SaaS. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-first mindset. Comfortable working in fast-paced, dynamic environments. Familiarity with CRM tools like Freshdesk, Zendesk, or Salesforce. Flexible to work in rotational shifts, including weekends if required. Preferred: Experience working with online learning platforms or LMS tools. Knowledge of basic tech troubleshooting (e.g., browsers, video conferencing). Multilingual communication skills (depending on the market). Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Experience: working with students: 2 years (Required) LMS: 2 years (Required) Location: Jayanagar, Bengaluru, Karnataka (Required) Work Location: In person Application Deadline: 21/06/2025 Expected Start Date: 23/06/2025

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0 years

0 - 0 Lacs

Delhi

On-site

Hiring for center manager for delhi and gurgaon. Only females can apply Key ResponsibilitiesClient Interaction & Front Desk Duties Welcome clients with warmth, empathy, and professionalism—in person and across communication platforms. Respond promptly to phone calls, WhatsApp messages, emails, and walk-ins regarding service queries. Convert new client enquiries into confirmed appointments through timely and informative follow-ups. Book, confirm, and reschedule appointments based on therapist availability. Provide clear and accurate information about eMbrace’s services, pricing, and packages. Ensure client intake forms and documentation are completed prior to appointments. Center Management & Operational Support Oversee the day-to-day functioning of the centre including cleanliness, supplies, and general upkeep. Coordinate with vendors, housekeeping, and support staff as needed. Ensure therapist schedules and room allocations are optimized and smooth. Support therapists with materials or tools they may require before or after sessions. Billing & Payment Coordination Raise invoices for sessions, assessments, and packages. Assist clients with payment methods (UPI, cash, online transfer) and issue receipts accordingly. Track payments, share reminders for pending dues, and handle reconciliations. Administrative Coordination Maintain accurate logs of appointments, cancellations, and no-shows on Microsoft excel sheets Support any documentation, audits, or administrative projects as assigned. Keep records of daily footfall, cash flow, and relevant front-desk metrics. Flag any system, process, or client concerns to the operations team in a timely manner. Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

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4.0 - 8.0 years

0 - 0 Lacs

India

On-site

Job description Immediate joiner will be preferred for this role. Role & responsibilities Convert lead into admissions. Convince students/parents for courses. Follow-up with students to verify any application issues, including discrepancies or missing information Meet with and interview prospective students prior to final application decisions Conducting student assessments to understand their strengths, weaknesses, and educational needs. Guiding course selection, college applications, and career planning. Organizing workshops and information sessions on various educational pathways and opportunities. Assisting students with scholarship applications and financial aid information Preferred candidate profile 1) Good English communication skills required. 2) Minimum Graduate . 3) Good Convincing skills and empathy required. 4) 4-8 years of experience in Counselling, Telesales, inside sales etc. 5) Immediate joiner will be preferred. 6) If you have experience in Edutech, academic counseling, inside sales, tele counseling, student counseling, can apply. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹42,000.00 per month Job Type: Full-time Pay: ₹30,000.00 - ₹42,000.00 per month Schedule: Day shift Work Location: In person

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4.0 - 5.0 years

0 Lacs

Greater Kolkata Area

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Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In economics consulting at PwC, you will apply economic principles and analytical techniques to offer advice and guidance to businesses, public agencies, or organisations. Your work involves conducting research, analysing data, and interpreting economic trends to help clients make informed decisions on various aspects such as financial strategies, market dynamics, policy implications, and resource allocation. Working in this area, you will be responsible for providing valuable insights into economic conditions, helping clients navigate challenges, optimise performance, and achieve their goals in a dynamic and ever-changing economic landscape. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with Responsibilities: · Design and implement MIS frameworks for monitoring and evaluation of project activities. · Maintain and upgrade Management Information Systems (MIS) to ensure optimal performance. · Develop and manage dashboards, reports, and data visualization tools. · Oversee the deployment and maintenance of MIS systems. · Evaluate and recommend software and hardware solutions based on organizational needs · Ensure data security, integrity, and compliance with IT policies Mandatory skill sets: · Ability to manage large datasets and automate reporting processes · Knowledge in GIS software and spatial databases is preferred Preferred skill sets: · Ability to manage large datasets and automate reporting processes · Knowledge in GIS software and spatial databases is preferred Years of experience required: 4 to 5 years of experience in evaluating software and hardware requirements and rolling out software application Education qualification: BE/B.Tech/MCA/B.Sc./M.Sc. in IT/Computer applications or related fields Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Science, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Datasets Optional Skills Accepting Feedback, Active Listening, Analytical Thinking, Communication, Conducting Research, Creativity, Customer Relationship Management, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Project Management, Quantitative Modeling, Report Writing, Self-Awareness, Strategic Data Analysis, Strategic Thinking, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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3.0 years

6 Lacs

Gurgaon

On-site

Job Purpose: To enhance the professional presence, communication, confidence, and interpersonal effectiveness of preschool educators, enabling them to create nurturing and engaging environments for young children while building strong relationships with parents and peers. Key Responsibilities: Training & Capacity Building Design and conduct interactive training modules focused on: o Positive body language and confident classroom presence o Clarity and warmth in verbal communication with children and parents o Active listening and emotional sensitivity o Personal grooming, hygiene, and dressing for trust-building o Time management and organization in a preschool setting o Teamwork, adaptability, and conflict resolution Program Design & Delivery Develop session plans tailored for preschool educators (fresh and experienced). Use activity-based learning, storytelling, mock interactions, and self-reflection tools. Performance Coaching Conduct role-plays and mock classroom interactions to help teachers practice. Offer constructive individual feedback on tone, posture, and expressions. Monitoring & Reporting Maintain records of attendance, session feedback, and teacher progress. Report outcomes and recommend follow-up coaching where needed. Collaboration Work closely with academic coordinators and center heads to identify development areas. Provide inputs to the HR/training team on personality development needs during inducti Key Competencies Required: Warmth and empathy in trainer presence Strong spoken English and clarity in communication Sensitivity to early childhood education contexts Ability to mentor and motivate gently yet firmly Awareness of grooming and body language standards for educators Qualifications & Experience: Bachelor’s/Master’s in Education, Psychology, Communication, or related fields Certification in Soft Skills, Image Consulting, or Personality Development (preferred) 3+ years’ experience in teacher training, communication coaching, or related areas Experience in early childhood or preschool sector is highly desirable Minimum Education : • Bachelor’s/Master’s in Education, Psychology, Communication, or related fields • Certification in Soft Skills, Image Consulting, or Personality Development (preferred) Skills : • Warmth and empathy in trainer presence Strong spoken English and clarity in communication Sensitivity to early childhood education contexts Ability to mentor and motivate gently yet firmly Awareness of grooming and body language standards for educators Maintain records of attendance, session feedback, and teacher progress. Report outcomes and recommend follow-up coaching where needed. Conduct role-plays and mock classroom interactions to help teachers practice. Offer constructive individual feedback on tone, posture, and expressions. Experience : • 3+ years’ experience in teacher training, communication coaching, or related areas Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person

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2.0 years

0 Lacs

Greater Kolkata Area

On-site

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Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Manager Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a highly skilled and experienced Cybersecurity/Risk Consulting Senior Associate to join our Risk Consulting team. As a Cybersecurity Senior Associate, you will be responsible for leading and managing a team of consultants to deliver high-quality cybersecurity and risk management services to our clients. Responsibilities: Key Responsibilities: · Good interpersonal skills (written and oral communication) and ability to articulate complex issues · Ability to communicate technical · information clearly and concisely, commensurate with the audience · Conceptual thinking and communication skills — the ability to conceptualize complex business and technical requirements into comprehensible models and templates. · Good communicator (written and verbal) and listener. · Must be a team player and motivated self-starter with ability to work independently with limited supervision. · Must be assertive, methodical and detail oriented Technical Experience: · Experience in Web and Mobile Application Security Testing, Vulnerability Assessment and Penetration testing · Analyze scan reports and suggest remediation / mitigation plan for security vulnerabilities · Should be aware of tools like Qualys, HP Fortify, IBM Appscan, Burpsuite, Kali Linux suite of tools · Expertise in mobile apps reverse engineering and in-depth knowledge of Android and iOS ecosystems. Knowledge of industry standard tools for mobile pentest. · Thorough understanding of OWASP Top 10 vulnerabilities and their mitigations. Knowledge of Network Security technology in areas of Firewall, IPS, VPN, Gateway security solutions (proxy, web filtering) · Conduct penetration test and launch exploits using Nessus, Metaspoilt, kali linux penetration testing distribution tools sets · Conduct Vulnerability Assessments of Network Devices using various open source and commercial tools · Map out a network, discover ports and services running on the different exposed network and security devices · Research and maintain proficiency in computer network exploitation, tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding, network security, and encryption. · In-depth understanding on Common Vulnerability Exposure (CVE)/ CERT advisory database. Broad background of networks, operating systems (Window, Unix, Linux), firewalls and security engineering concepts. · Knowledge of scripting languages (Perl, Python, Shell etc) will be added advantage · Knowledge of Open-Source Security Testing Methodology Manual (OSSTMM) Mandatory skill sets: CEH, ECSA, LPT (any one) Preferred skill sets: OSCP, OSWE Years of experience required: 2-10 Years Education qualification: B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Professional Courage {+ 13 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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0 years

0 Lacs

New Delhi, Delhi, India

On-site

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Psychology Internship ● Internship Mode : Hybrid ● Stipend Provided : No SUMMARY Pehchaan The Street School is seeking a dedicated and enthusiastic individual to join our team as a Psychology Intern. This internship offers an excellent opportunity to gain hands-on experience in the field of psychology within a nonprofit organization. The intern will work closely with our psychology team to support the delivery of mental health services, conduct assessments, and provide interventions to individuals and communities in need. SKILLS REQUIRED :- ● Currently enrolled in a bachelor's or master's degree program in psychology ● Empathy, compassion, and a non-judgmental attitude ● Excellent verbal and written communication skills ● Basic knowledge of MS Office skills ● Research Skills KEY RESPONSIBILITIES :- ● Assist in conducting psychological assessments, screenings, and evaluations ● Provide individual counseling and support to Pehchaan ● Conduct research and gather data to support evidence-based practices and program development. ● Assist in organizing and facilitating psychoeducational workshops and Organizing group therapy sessions. ● Stay updated on the latest developments in the field of psychology and mental health through self-study ● Maintain accurate and confidential client records in compliance with ethical and legal guidelines. PERKS OF INTERNSHIP :- ● LinkedIn Recommendation ● Internship Certificate ● Letter of Recommendation on the basis of performance WHAT YOU WILL LEARN ? ● Practical Experience ● Portfolio Building ● Making a positive impact Show more Show less

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0 years

0 - 0 Lacs

Jalandhar

On-site

Job Title: Customer Service Representative Location: Make Me Travel, Jalandhar Job Description: We are looking for a Customer Service Representative to join our team in Jalandhar. The ideal candidate will handle customer inquiries, resolve issues, and ensure a smooth travel experience for our clients. Key Responsibilities: Handle inbound/outbound calls and emails Assist customers with travel bookings, changes, and cancellations Provide accurate information about tour packages and services Resolve customer complaints with a positive attitude Maintain customer records and follow up as needed Skills Required: Strong communication (English, Hindi, Punjabi preferred) Basic computer knowledge (MS Office, CRM tools) Patience, empathy, and problem-solving skills Ability to work in a team and meet deadlines Qualifications: Minimum 12th pass or graduate Prior experience in customer service or travel industry preferred Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person Speak with the employer +91 9646916111

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0 years

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Durg

On-site

Job Summary: We are seeking highly qualified, passionate, and dedicated Post Graduate Teachers (PGTs) to join our team. The ideal candidates will be experts in their respective subjects (Science - Physics, Chemistry, Biology; Mathematics; English) and possess a strong commitment to delivering engaging and effective instruction to students at the senior secondary level (Grades XI and XII). PGTs are responsible for fostering a deep understanding of their subject matter, preparing students for board examinations, and nurturing their overall academic and personal growth. Key Responsibilities: Instructional Excellence: Develop and deliver comprehensive and engaging lessons in their specialized subject(s) (Science: Physics, Chemistry, Biology; Mathematics; English). Design and implement effective teaching strategies that cater to diverse learning styles and abilities. Utilize a variety of instructional techniques, including lectures, discussions, group activities, demonstrations, and technology, to enhance student learning. Prepare students thoroughly for CBSE/ICSE/State Board examinations (specify board if applicable), including conducting regular assessments, mock tests, and providing constructive feedback. Maintain accurate and up-to-date records of student progress, attendance, and grades. Stay current with the latest pedagogical trends, curriculum developments, and subject-specific advancements. Curriculum Development & Assessment: Contribute to the ongoing development and refinement of the subject curriculum in alignment with educational standards and school objectives. Develop and administer a variety of assessment methods (quizzes, tests, projects, presentations) to evaluate student understanding and progress. Analyze assessment data to identify areas for improvement and adjust teaching strategies accordingly. Provide timely and constructive feedback to students to support their learning and development. Student Mentorship & Support: Foster a positive, inclusive, and stimulating classroom environment that encourages student participation and critical thinking. Provide individual support and guidance to students, addressing their academic and personal needs. Counsel students on higher education pathways and career opportunities related to their subject. Promote good study habits, time management, and independent learning skills. Collaboration & Professionalism: Collaborate effectively with colleagues, including other PGTs, TGTs, and administrative staff, to ensure a cohesive educational experience. Actively participate in departmental meetings, school events, and professional development programs. Communicate regularly and effectively with parents/guardians regarding student progress and concerns. Adhere to all school policies, procedures, and professional ethics. Contribute to the overall positive culture and reputation of the school. Qualifications: Science PGT: Post-graduate degree (M.Sc.) in Physics, Chemistry, or Biology from a recognized university. Bachelor of Education (B.Ed.) or equivalent teaching qualification. Mathematics PGT: Post-graduate degree (M.Sc. or M.A.) in Mathematics from a recognized university. Bachelor of Education (B.Ed.) or equivalent teaching qualification. English PGT: Post-graduate degree (M.A.) in English Literature or Linguistics from a recognized university. Bachelor of Education (B.Ed.) or equivalent teaching qualification. A minimum of [X] years of teaching experience at the senior secondary level (Grades XI & XII) in a reputed school is preferred. Proven track record of academic success in their teaching subject. Fluency in English (both written and spoken) is essential. Proficiency in using educational technology and online learning platforms. Skills and Attributes: Deep subject matter expertise and a passion for teaching. Excellent communication, interpersonal, and presentation skills. Strong classroom management and organizational abilities. Ability to inspire, motivate, and engage students. Patience, empathy, and a genuine interest in student well-being. Adaptability and willingness to embrace innovative teaching methods. Commitment to continuous professional development. Job Type: Full-time Pay: ₹10,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 19/06/2025

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4.0 years

0 Lacs

Delhi, India

On-site

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About Us: We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description: Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills: 0-2 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves: Experience in consultative selling. What is the recruitment process: As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi Show more Show less

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0 years

0 - 0 Lacs

India

On-site

Company Overview: ISBM, established in 1992 by the Aeron Foundation, is a leading International B-School offering management courses globally through correspondence. Committed to quality education, ISBM is dedicated to helping students and professionals achieve their academic and career goals. We are seeking a dynamic Tele Counsellor/Education Counsellor/Career Adviser to join our team and assist individuals in making informed decisions about their educational and career paths. Job Title: Tele Counsellor / Education Counsellor / Career Adviser Location: Andheri Salary - 15K to 25k TH Roles and Responsibilities: 1. Telephonic Counselling: Conduct telephonic sessions to understand the educational and career aspirations of students and professionals. 2. Program Guidance: Provide detailed information about various courses, programs offered by ISBM. 3. Candidate Support: Assist candidates in selecting the appropriate course or program based on their interests, academic background, and career objectives. 4. Follow-Up: Maintain ongoing communication with potential candidates to provide additional information, answer questions, and encourage enrolment. 5. Record Keeping: Maintain accurate records of all counselling sessions and follow-ups using the CRM system. 6. Collaboration: Work closely with the admissions team to ensure a smooth and efficient enrolment process. 7. Market Awareness: Stay informed about the latest trends in education and career counselling to provide relevant and up-to-date advice. 8. Issue Resolution: Address inquiries and concerns from candidates in a professional and timely manner. Key Skills: • Excellent Communication: Ability to communicate clearly and effectively with candidates. • Empathy and Understanding: Ability to connect with candidates and understand their needs. • Persuasive Abilities: Strong skills in persuading candidates and guiding them toward suitable educational paths. • Organizational Skills: Proficiency in maintaining records and managing multiple candidates simultaneously. • Team Collaboration: Ability to work well both independently and within a team. Desired Candidate Profile: Qualification: Minimum of Graduate with excellent communication skills. Experience: Prior experience in a similar role will be an advantage. Interpersonal Skills: Ability to build rapport and maintain positive relationships with candidates. Technical Proficiency: Familiarity with CRM software and basic computer skills. Adaptability: Willingness to learn and adapt to new challenges. Job Type: Full-time Pay: ₹11,394.04 - ₹36,477.25 per month Schedule: Day shift Application Question(s): R u an immediate joiner? R u ok with OB tele sales process? Work Location: In person

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0 years

0 - 0 Lacs

India

On-site

Role : sales Advisor Location: - Kurla Salary: - As per company standard Rotational Shift / 6 days working We are looking for a dynamic and results-oriented Sales Advisor to join our team. In this role, you will be instrumental in ensuring patients receive accurate information and support during their initial consultations. Your persuasive communication skills will help guide patients towards our treatment plans, while your ability to handle feedback and engage in outbound sales will enhance our overall patient experience. Key Responsibilities: Ensure accurate information is delivered to patients, taking feedback after their first consultation to improve services. Respond efficiently and accurately to incoming calls, providing possible solutions and ensuring callers feel valued and supported. Utilize persuasive techniques to drive hard sales, encouraging patients to commit to recommended treatment plans. Clearly inform patients about procedures, answering their questions and providing comprehensive information. Engage in active listening with callers, confirming or clarifying information as needed, and diffusing difficult situations with empathy and professionalism. Demonstrate proficiency in outbound sales, reaching out to potential patients and effectively communicating the benefits of our services. Collaborate with the team to continuously improve patient interactions and share insights for process enhancements. Qualifications: Proven experience in sales or customer service, preferably in a healthcare or consultative environment. Exceptional communication skills, with a strong ability to persuade and engage effectively. Proficient in outbound sales techniques and strategies. Strong active listening skills, with a knack for clarifying and confirming information. Ability to handle objections and difficult situations with composure and empathy. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Compensation Package: Performance bonus Work Location: In person

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7.0 - 10.0 years

0 Lacs

Mumbai

On-site

Job requisition ID :: 82809 Date: Jun 15, 2025 Location: Mumbai Designation: Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Technology & Transformation is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about Technology & Transformation Practice Your work profile As a Manager in our Cyber Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: Lead and manage data privacy and protection engagements across industries (e.g., BFSI, Technology, Healthcare). Design, implement, and assess privacy programs in alignment with global regulations like GDPR, CCPA, PDPB/DPDP Act (India), HIPAA, etc. Conduct privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and gap assessments. Provide advisory on cross-border data transfers, consent management, and lawful processing of personal data. Develop privacy frameworks, policies, and procedures tailored to client environments. Advise on embedding privacy-by-design in systems, processes, and product development lifecycles. Partner with cybersecurity and legal teams to build integrated data protection strategies. Lead client workshops, executive presentations, and training sessions on privacy compliance. Mentor junior team members and contribute to practice development and thought leadership. Desired qualifications 7–10 years of relevant experience in data privacy, data protection, or cybersecurity advisory. Deep understanding of privacy laws and frameworks (GDPR, DPDP, CCPA, ISO 27701, NIST Privacy Framework, etc.). Strong experience in conducting PIAs, gap assessments, and remediation roadmaps. Familiarity with data discovery tools, privacy tech solutions, and consent platforms is an advantage. Certifications such as CIPP/E, CIPM, CIPT, DPO Certification , or equivalent are preferred. Excellent stakeholder management, project leadership, and communication skills. Proven track record in client delivery and team management. Location and way of working Base location: Mumbai This profile involves frequent travelling to client locations. Your role as a Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Manager across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

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130.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description Manager, Quality Engineer The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s’ IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview Develop and Implement Advanced Automated Testing Frameworks Architect, design, and maintain sophisticated automated testing frameworks for data pipelines and ETL processes, ensuring robust data quality and reliability. Conduct Comprehensive Quality Assurance Testing Lead the execution of extensive testing strategies, including functional, regression, performance, and security testing, to validate data accuracy and integrity across the bronze layer. Monitor and Enhance Data Reliability Collaborate with the data engineering team to establish and refine monitoring and alerting systems that proactively identify data quality issues and system failures, implementing corrective actions as needed. What Will You Do In This Role Develop and Implement Advanced Automated Testing Frameworks Architect, design, and maintain sophisticated automated testing frameworks for data pipelines and ETL processes, ensuring robust data quality and reliability. Conduct Comprehensive Quality Assurance Testing Lead the execution of extensive testing strategies, including functional, regression, performance, and security testing, to validate data accuracy and integrity across the bronze layer. Monitor and Enhance Data Reliability Collaborate with the data engineering team to establish and refine monitoring and alerting systems that proactively identify data quality issues and system failures, implementing corrective actions as needed. Leverage Generative AI Innovate and apply generative AI techniques to enhance testing processes, automate complex data validation scenarios, and improve overall data quality assurance workflows. Collaborate with Cross-Functional Teams Serve as a key liaison between Data Engineers, Product Analysts, and other stakeholders to deeply understand data requirements and ensure that testing aligns with strategic business objectives. Document and Standardize Testing Processes Create and maintain comprehensive documentation of testing procedures, results, and best practices, facilitating knowledge sharing and continuous improvement across the organization. Drive Continuous Improvement Initiatives Lead efforts to develop and implement best practices for QA automation and reliability, including conducting code reviews, mentoring junior team members, and optimizing testing processes. What You Should Have Educational Background Bachelor's degree in computer science, Engineering, Information Technology, or a related field Experience 4+ years of experience in QA automation, with a strong focus on data quality and reliability testing in complex data engineering environments. Technical Skills Advanced proficiency in programming languages such as Python, Java, or similar for writing and optimizing automated tests. Extensive experience with testing frameworks and tools (e.g., Selenium, JUnit, pytest) and data validation tools, with a focus on scalability and performance. Deep familiarity with data processing frameworks (e.g., Apache Spark) and data storage solutions (e.g., SQL, NoSQL), including performance tuning and optimization. Strong understanding of generative AI concepts and tools, and their application in enhancing data quality and testing methodologies. Proficiency in using Jira Xray for advanced test management, including creating, executing, and tracking complex test cases and defects. Analytical Skills Exceptional analytical and problem-solving skills, with a proven ability to identify, troubleshoot, and resolve intricate data quality issues effectively. Communication Skills Outstanding verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Preferred Qualifications Experience with Cloud Platforms Extensive familiarity with cloud data services (e.g., AWS, Azure, Google Cloud) and their QA tools, including experience in cloud-based testing environments. Knowledge of Data Governance In-depth understanding of data governance principles and practices, including data lineage, metadata management, and compliance requirements. Experience with CI/CD Pipelines Strong knowledge of continuous integration and continuous deployment (CI/CD) practices and tools (e.g., Jenkins, GitLab CI), with experience in automating testing within CI/CD workflows. Certifications Relevant certifications in QA automation or data engineering (e.g., ISTQB, AWS Certified Data Analytics) are highly regarded. Agile Methodologies Proven experience working in Agile/Scrum environments, with a strong understanding of Agile testing practices and principles. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Business Intelligence (BI), Database Administration, Data Engineering, Data Management, Data Modeling, Data Visualization, Design Applications, Information Management, Software Development, Software Development Life Cycle (SDLC), System Designs Preferred Skills Job Posting End Date 08/31/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R345312 Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

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Summary Position Summary AWS DevSecOps Engineer – CL4 Role Overview : As a DevSecOps Engineer , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive DevSecOps engineering craftsmanship and advanced proficiency across multiple programming languages, DevSecOps tools, and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused CI/CD and automation solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop DevSecOps engineering solutions that solve complex automation problems with valuable outcomes, ensuring high-quality, lean, resilient and secure pipelines with low operating costs, meeting platform/technology KPIs. Technical Leadership and Advocacy: Serve as the technical advocate for DevSecOps modern practices, ensuring integrity, feasibility, and alignment with business and customer goals, NFRs, and applicable automation/integration/security practices—being responsible for designing and maintaining code repos, CI/CD pipelines, integrations (code quality, QE automation, security, etc.) and environments (sandboxes, dev, test, stage, production) through IaC, both for custom and package solutions, including identifying, assessing, and remediating vulnerabilities. Engineering Craftsmanship: Maintain accountability for the integrity and design of DevSecOps pipelines and environments while leading the implementation of deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing. Be always hands-on and actively engage with engineers to ensure DevSecOps practices are understood and can be implemented throughout the product development life cycle. Resolve any technical issues from implementation to production operations (e.g., leading triage and troubleshooting production issues). Be self-driven to learn new technologies, experiment with engineers, and inspire the team to learn and drive application of those new technologies. Customer-Centric Engineering: Develop lean, and yet scalable and flexible, DevSecOps automations through rapid, inexpensive experimentation to solve customer needs, enabling version control, security, logging, feedback loops, continuous delivery, etc. Engage with customers and product teams to deliver the right automation, security, and deployment practices. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, delivery, infrastructure, and security. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Support a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess intermediary knowledge in modern software engineering practices and principles, including Agile methodologies, DevSecOps, Continuous Integration/Continuous Deployment. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery, ensuring high-quality outcomes with minimal waste. Demonstrate intermediate level understanding of the product development lifecycle, from conceptualization and design to implementation and scaling, with a focus on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs into technical requirements and automations. Learn to navigate various enterprise functions such as product, experience, engineering, compliance, and security to drive product value and feasibility. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating technical concepts clearly and compellingly. Support teammates and product teams through well-structured arguments and trade-offs supported by evidence, evaluations, and research. Learn to create a coherent narrative that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Able to engage and collaborate with product engineering teams, including customers as needed. Able to build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Support diverse perspectives and consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes by leveraging a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. Strong software engineering foundation with deep understanding of OOP/OOD, functional programming, data structures and algorithms, software design patterns, code instrumentations, etc. 5+ years proven experience with Python, Bash, PowerShell, JavaScript, C#, and Golang (preferred). 5+ years proven experience with CI/CD tools (Azure DevOps and GitHub Enterprise) and Git (version control, branching, merging, handling pull requests) to automate build, test, and deployment processes. 5+ years of hands-on experience in security tools automation SAST/DAST (SonarQube, Fortify, Mend), monitoring/logging (Prometheus, Grafana, Dynatrace), and other cloud-native tools on AWS, Azure, and GCP. 5+ years of hands-on experience in using Infrastructure as Code (IaC) technologies like Terraform, Puppet, Azure Resource Manager (ARM), AWS Cloud Formation, and Google Cloud Deployment Manager. 2+ years of hands-on experience with cloud native services like Data Lakes, CDN, API Gateways, Managed PaaS, Security, etc. on multiple cloud providers like AWS, Azure and GCP is preferred. Strong understanding of methodologies like, XP, Lean, SAFe to deliver high quality products rapidly. General understanding of cloud providers security practices, database technologies and maintenance (e.g. RDS, DynamoDB, Redshift, Aurora, Azure SQL, Google Cloud SQL) General knowledge of networking, firewalls, and load balancers. Strong preference will be given to candidates with AI/ML and GenAI. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302803 Show more Show less

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2.0 years

0 Lacs

Delhi, India

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About us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 2 years, we have placed more than 1800+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode) Kraftshala is on a mission to become the largest career launchpad in the world. This is why Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and combine it with a willingness to go the extra mile to deliver, fit right in. We value problem-solving skills. We look at problems objectively, work backwards from the user, solve for root causes, and make decisions for long-term good instead of short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action, and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , the truth seekers who pursue the best data, ideas, and solutions with rigour and open-mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Description As part of the Associate - Program Management profile, you will be responsible for student experience and taking them through an epic journey of growth and discovery! Your goal would be to lead and execute various activities that lead to a gold-standard experience for students. Please read below to know more about the role : Program Management Take charge of the entire learning expedition, ensuring every student achieves their learning goals while enjoying a delightful learning experience. Be the friendly face that students turn to first, eagerly solving their questions and fostering positive relationships with them. Manage all aspects of Program Management, from arranging online sessions to coordinating evaluations and presentations. You'll get to interact with a diverse range of stakeholders, from senior managers and team leads to brilliant industry experts. Monitor each participant's progress closely, using program trackers to craft personalized support. Process Optimization While working with a large set of students, student experience becomes a function of the processes designed to deliver it and so, you’ll be: Discovering ways to improve efficiency in our daily processes in order to enhance student experience. Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our programs. Must-Have Skills Ability to clearly and crisply communicate ideas, both verbally and in writing High accountability and responsibility to ensure flawless execution on a day-to-day basis Working knowledge of MS Office (Excel and Powerpoint) Empathy and a high Emotional Quotient to actively engage with students, understand & solve their queries Demonstrated ability to take ownership and drive results to independently manage a set of programs Attention to detail - Spotting issues that could cause errors and delays, and affect quality, preferably before they snowball A structured approach to problem-solving, that involves struggling with the problem until you are able to isolate the Why before coming to a solution Recruitment Process As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 8 - 15 business days depending on your and our schedules, and will be a mix of online and in-person interactions. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Skill Assessment Task: This will be a task that assesses you on some of the core skills you’ll need to succeed in this role. Technical conversations: These will be calls with our current Program Management team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Culture fit conversation: This will be a conversation with one of our founders to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location Delhi Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. " Job Description Role title: Business Analyst - Marketing Activation Type: Individual Contributor (Violet role band) Reporting to: Lead Marketing Activation Location: Hyderabad Purpose: Analysing data to help our team make informed decisions about procuring marketing inputs at the right price, maximising savings, ensuring on time in full deliveries maintaining highest standards of quality and service levels. Along with procurement, support needs to be provided to various functions of Field Transformation. Objective: With help of analytics, support in our pursuit of world class procurement by ensuring optimal lead time to SCM / adherence to Marketing Code and compliance norms / provide novel and innovative reminders at optimised cost to enable marketing promotion of GG India brands Responsibilities: Prepare and share with all stakeholder’s performance dashboards on procurement lead times Deep dive analytics on Savings realised through the Saral process and indicate cost-saving opportunities in the ongoing procurement Provide analytics to help optimize SLOB (Slow Moving and Obsolete) Inventory of marketing materials Users/PMT Dashboard on Saral Lead Time and Inventory Concern Boards. OEM Uptake Analytics & users/ teams uptake maximization for realizing savings E-Commerce Procurement Analytics support – pricing index, B2C-B2B variance and service level metrics Evaluate vendors by creating an index on most frequent best pricing, quality, service levels, adherence to delivery schedules etc and provide vendor selection recommendations. Maintain ASN Dashboard aligned to the despatch schedule and provide early warning to Marketing Activation Team & Buyers in case of at-risk deliveries. Basis historic service levels provide pin code wise transporter selection recommendation. Identify the adherence to SLAs by Transporters and facilitate course correction in pockets of inefficiencies if any. Provide analytics support for Marketing S&OPs and similar forums for other field transformation teams. Qualifications Education & Experience: MBA with 4-6 years of experience in analyst roles in pharma industry and at least 2 years in procurement analyst role. Background in finance will be an added advantage. Operating network: Internal: Cluster Marketing Activation Team members, Marketing Operations, Marketing team, SCM, Finance & other functions of Field Transformation External: Suppliers and eCommerce Platforms Business Understanding: Understanding of the pharma business, sales and marketing and supply chain processes; Clear understanding of marketing promo inputs and requirements Technical skills: Good analytical skills and expertise in excel. Knowledge of Power BI & Python will be preferred. Behavioural skills: Collaboration, Performance orientation, Influencing skills, Service mind-set, Stakeholder management, Open-minded and inclusive, Data based decision making and ability to provide insights to enable decision making. Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. " Show more Show less

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP procurement at PwC, you will focus on implementing, configuring, and maintaining the SAP Procurement module within an organisation. You will utilise this module to streamline and automate the procurement process, including purchasing, supplier management, contract management, and inventory management. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description A career within SAP Consulting services, will provide you with the opportunity to help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led , technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions *Responsibilities: Design, configure, and implement SAP MM modules to streamline procurement and inventory management processes. Collaborate with business stakeholders to gather and analyze requirements, translating them into effective SAP solutions. Conduct system testing and work with users to validate results, ensuring seamless integration with other SAP modules. Provide expertise and support for SAP MM-related issues, troubleshooting problems to ensure minimal disruption to business operations. Develop and maintain documentation related to SAP MM configurations, processes, and user guides. Train end-users on SAP MM functionalities, ensuring they are equipped to efficiently use the system. Participate in project planning, including defining timelines, resources, and deliverables for SAP MM implementations. Stay updated with the latest SAP MM features and best practices, integrating them into existing systems where beneficial. * Mandatory skill sets Proven experience as an SAP MM Consultant, with at least [X] years of hands-on experience in SAP MM module implementation and support. Strong understanding of procurement processes, inventory management, and supply chain principles. Proficiency in SAP configuration, including customizing organizational structures, master data, and transaction data. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication and interpersonal skills to interact with stakeholders at all levels. SAP certification in MM module is a plus. *Preferred skill sets Experience with SAP S/4HANA and knowledge of its capabilities related to materials management. Familiarity with integration points between SAP MM and other SAP modules like SD (Sales and Distribution), PP (Production Planning), and FI (Financial Accounting). *Years of experience required 2 - 4 Yrs experience *Education Qualification BE/BTech /MBA/MCA/CAs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP MM Module Optional Skills Accepting Feedback, Active Listening, Ariba Module, Ariba Supplier Network, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, SAP Ariba, SAP Ariba Contracts, SAP Procurement, SAP Vendor Management, Source to Pay (S2P) Transformation, Spend Analysis, Supplier Relationship Management (SRM), Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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3.0 - 6.0 years

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Chennai, Tamil Nadu, India

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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Job Description The Role As a Demo Engineer, you are the technical powerhouse and product storyteller of our sales team. You will be instrumental in achieving our revenue goals by providing exceptional technical and product expertise to our prospective customers. You will be responsible for understanding a prospect's business challenges and delivering compelling, customized product demonstrations that clearly articulate the value and ROI of our solution. This is a critical role that bridges the gap between our sales team and our product, requiring a unique blend of technical acumen, business sense, and outstanding communication skills. Key Responsibilities: Collaborate with Account Executives: Work alongside the sales team to strategize on account pursuits, understand customer needs, and prepare for prospect meetings. Lead Technical Discovery: Engage with prospects to uncover their technical and business requirements, identifying key pain points and opportunities where our platform can provide value. Deliver World-Class Demonstrations: Design and deliver engaging, value-driven product demonstrations to audiences ranging from technical staff to C-level executives. Build Custom Demo Environments: Configure and customize the demo environment with prospect-specific data and workflows to create a personalized and impactful experience. Act as the Product Expert: Serve as the primary technical point of contact for prospects, answering in-depth questions about product features, architecture, security, and integrations. Handle Technical Objections: Expertly address and overcome technical objections from prospects throughout the sales cycle. Support RFPs/RFIs: Provide detailed and accurate written responses for the technical components of RFPs (Request for Proposal) and RFIs (Request for Information). Be the Voice of the Customer: Act as a key liaison between the field and our Product/Engineering teams, channeling customer feedback to help shape the future of our product roadmap. Stay Ahead of the Curve: Continuously learn and maintain expert-level knowledge of our product, the competitive landscape, and industry trends. Qualifications What We're Looking For: Required Qualifications: 3-6 years of experience in a pre-sales, sales engineering, solutions consulting, or a similar customer-facing technical role, preferably within a B2B SaaS company. Proven ability to understand complex business problems and map them to technical solutions. Exceptional presentation and communication skills, with the ability to tell a compelling story and articulate technical concepts clearly to both technical and non-technical audiences. A natural curiosity and a passion for technology and problem-solving. Ability to manage multiple projects simultaneously in a fast-paced environment. Self-motivated, proactive, and able to work effectively in a collaborative team setting. Preferred Qualifications (Nice to Have): Experience with scripting languages (e.g., Python, JavaScript) for demo customization. Hands-on experience with REST APIs, webhooks, and common integration patterns. Familiarity with cloud platforms (AWS, Azure, GCP) and modern enterprise IT architecture. Experience working with global customers across different time zones and cultures. Knowledge of the [Your Industry Vertical] industry. Additional Information Skills Inventory: Demo Engineer I. Technical Acumen Product Knowledge: Demonstrates a deep understanding of the platform’s features, use cases, and limitations. Demo Environment Management: Shows the ability to set up, customize, and troubleshoot the standard demo environment. Scripting & Customization: Possesses the ability to write light scripts (e.g., using Python or JavaScript) to tailor demos or showcase integrations. API & Integrations: Can clearly explain and demonstrate how our APIs (e.g., REST) work and connect with other third-party systems. Cloud & Infrastructure Literacy: Understands basic concepts of cloud hosting (AWS/Azure/GCP), security principles, and data residency. Database Fundamentals: Has the ability to use basic queries (e.g., SQL) to manipulate data within the demo environment to make it relevant for prospects. II. Sales & Business Acumen Discovery & Qualification: Asks insightful questions to effectively uncover prospect pain points, budget, authority, and timelines. Value-Based Storytelling: Consistently connects product features back to a specific business value or ROI for the prospect. Objection Handling: Effectively addresses and reframes technical and business-related objections from prospective customers. Competitive Analysis: Understands key competitors in the market and can clearly articulate our unique differentiators. Needs Analysis: Demonstrates the ability to accurately map complex customer requirements to the platform's capabilities. III. Communication Skills Presentation & Demonstration Delivery: Presents with confidence, clarity, and energy, while effectively pacing the demo to engage the audience. Active Listening: Genuinely listens to the prospect's needs and challenges before formulating a response. Explaining Complex Concepts Simply: Can distill highly technical topics into simple, digestible terms for non-technical stakeholders. Written Communication: Writes clear, concise, and professional emails, RFP responses, and follow-up documentation. Internal Collaboration: Works effectively and builds strong relationships with Account Executives, Product, Marketing, and Engineering teams. IV. Personal Attributes Problem-Solving: Thinks on their feet to creatively solve unexpected issues or questions during live demonstrations. Curiosity: Shows a strong and genuine desire to learn about the customer's business, our product, and new technologies. Composure Under Pressure: Stays calm and professional when facing tough questions or technical difficulties. Proactiveness / Self-Starter: Manages their own schedule and workload effectively without needing constant supervision. Customer Empathy: Genuinely seeks to understand and is driven to solve the customer's core problems. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

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Designation : Inside Sales & Academic Counselor Executive Contact: 9843218085 Email: hr@branzonecreative.com Job Description : Position Overview : We are looking for a dynamic and results-driven Inside Sales & Academic Counselor Executive to join our team. This role blends consultative sales with academic counseling, focusing on lead generation, nurturing prospects, and converting them into enrolled students or customers. The ideal candidate is a self-starter, a strong communicator, and thrives in a fast-paced sales environment. Key Responsibilities : Inbound Sales : Handle incoming inquiries from prospective students or customers via phone, email, or online platforms. Understand customer needs and provide relevant product/service information. Sales Cold Calling : Actively reach out to potential leads through cold calls to generate interest and set up meetings or demos. Maintain a high volume of outbound calls with consistent follow-ups. CRM Management : Update and manage the customer relationship management (CRM) system with accurate lead details, follow-ups, and status. Track interactions and ensure timely communication with leads. Academic Counseling : Guide students or customers in choosing suitable courses or offerings based on their interests and career goals. Build trust and rapport to effectively counsel and convert leads into admissions or sales. Lead Generation : Identify potential customers through various online and offline channels. Collaborate with marketing to execute lead generation campaigns. Team Collaboration : Work closely with marketing, product, and operations teams to ensure smooth onboarding of clients/students. Actively contribute to team meetings and sales strategy discussions. Key Skills : Excellent verbal and written communication Proven cold calling and sales experience Strong interpersonal and persuasive skills Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot) Empathy and listening skills for effective counseling Ability to work independently and within a team Qualifications : Bachelor’s degree in any discipline (Education, Marketing, or Business preferred) 1–3 years of experience in sales, academic counseling, or customer support EdTech or academic sales experience is a plus Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9843218085

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Role Overview: We are looking for a passionate and patient Mathematics Educator who loves working with children and can make math come alive in the classroom. The ideal candidate will be someone who values conceptual understanding over rote learning, communicates effectively, and fosters a love for numbers in young minds and can effectively teach Cambridge Curriculum. Key Responsibilities: Teach mathematics concepts clearly and engagingly to children (ages 6–10) Design and implement activities that make abstract ideas tangible and relatable Work closely with other educators to deliver an integrated curriculum Observe, assess, and support each child’s learning pace with care and respect Maintain a calm, encouraging, and focused classroom environment Communicate effectively with students, parents, and peers What We’re Looking For: A degree in Mathematics or a related field Strong verbal and written communication skills Patience, empathy, and genuine interest in children’s learning Ability to break down complex concepts into child-friendly language A team player who is open to learning and reflective practice Freshers can apply, prior experience in teaching might be an added advantage Residence must be located within 5 kilometers of Nanganallur. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

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Role Overview: We are looking for a passionate and patient English Educator who loves working with children and can make the subject come alive in the classroom. The ideal candidate will be someone who values conceptual understanding over rote learning, communicates effectively, and fosters a love for numbers in young minds and can teach the subject under Cambridge Curriculum . Key Responsibilities: Teach English concepts with view from global perspectives clearly and engagingly to children (ages 6–10) Design and implement activities that make abstract ideas tangible and relatable Work closely with other educators to deliver an integrated curriculum Observe, assess, and support each child’s learning pace with care and respect Maintain a calm, encouraging, and focused classroom environment Communicate effectively with students, parents, and peers. Teach Cambridge curriculum. What We’re Looking For: A degree in English or a related field Strong verbal and written communication skills. Patience, empathy, and genuine interest in children’s learning Ability to break down complex concepts into child-friendly language A team player who is open to learning and reflective practice Freshers can apply, prior experience in teaching in Cambridge curriculum might be an added advantage Preferably a candidate who resides within 5-6 Kms in and around Nanganallur. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Application Question(s): Can you teach Cambridge Curriculum ? Education: Bachelor's (Preferred) Language: English (Required) Location: Palavanthangal, Chennai, Tamil Nadu (Required) Work Location: In person

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Role Overview: We are looking for a passionate and patient Social Science Educator who loves working with children and can make the subject come alive in the classroom. The ideal candidate will be someone who values conceptual understanding over rote learning, communicates effectively, and fosters a love for numbers in young minds and can teach the subject under Cambridge Curriculum . Key Responsibilities: Teach Social Science concepts with view from global perspectives clearly and engagingly to children (ages 6–10) Design and implement activities that make abstract ideas tangible and relatable Work closely with other educators to deliver an integrated curriculum Observe, assess, and support each child’s learning pace with care and respect Maintain a calm, encouraging, and focused classroom environment Communicate effectively with students, parents, and peers What We’re Looking For: A degree in Social works or history or Geography or a related field Strong verbal and written communication skills. Patience, empathy, and genuine interest in children’s learning Ability to break down complex concepts into child-friendly language A team player who is open to learning and reflective practice Freshers can apply, prior experience in teaching in Cambridge curriculum might be an added advantage Preferably a candidate who resides within 5-6 Kms in and around Nanganallur. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Application Question(s): Can you teach Cambridge Curriculum ? Education: Bachelor's (Preferred) Language: English (Required) Location: Palavanthangal, Chennai, Tamil Nadu (Required) Work Location: In person

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Exploring Empathy Jobs in India

Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.

Average Salary Range

The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.

Career Path

A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.

Related Skills

In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.

Interview Questions

  • What does empathy mean to you? (basic)
  • Can you provide an example of a time when you demonstrated empathy in a professional setting? (basic)
  • How do you handle difficult conversations with customers/clients? (medium)
  • How do you practice self-care to prevent burnout in a high-empathy role? (medium)
  • How would you handle a situation where a customer is upset and demanding a refund? (medium)
  • Describe a time when you had to navigate a cultural difference to empathize with a colleague or client. (medium)
  • How do you show empathy towards your team members in a leadership role? (advanced)
  • How do you balance empathy with setting boundaries in a professional setting? (advanced)
  • Can you provide an example of a complex problem you solved using empathy as a key tool? (advanced)
  • How do you ensure that your empathy towards customers/clients does not affect your objectivity in decision-making? (advanced)

Closing Remark

As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!

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