830 Customer Success Jobs - Page 10

Interested? Apply today and take the next step in your career with MediaMint! Please fill out this form [ https://forms.gle/mwPLk4136UKx7tEH9] What do we do? MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail. Job Description: As a Customer Success Strategist, you'll be at the heart of our campaign delivery process-ensuring digital campai...

About the role: - We want to keep our customers for life. - To do that, customer success is probably going to be our most important function and we want to treat it like that. - So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). - We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. - Were looking for a Program Manager Customer Success to take the lead on making customers true fans of BiteSpeed and help us scale globally. What youll do: -...

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether its medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for an empathetic and experienced Customer Success Manager to join our team! You will provide the best customer experience by building and nurturing consultative relationships with strategic customers in order to achieve high retention rates and maximize value realization. You will have a ...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

About Customer Success Role DeltaX is looking for an enthusiastic person who will lead the Account services team and be instrumental in the development and maintenance of key client relationships In addition to understanding clients needs and challenges, you will also be responsible for the deliverables of this team. Your day to day responsibilities shall encompass: Strategic optimization of client accounts, by developing understanding nuances of our clients' businesses and needs Ensuring quality and timeliness of team deliverables Providing strategic directions, define processes, set up systems for the team Based on your own critical thinking and innovation skills develop and train the team...

Job Summary: We are seeking a highly motivated and results-oriented Business Development Executive to drive new business acquisition and expand our market presence. The BDE will be responsible for identifying and pursuing new sales opportunities, building strong client relationships, and contributing to the overall revenue growth of the company. This role requires a proactive approach, excellent communication skills, and a strategic mindset to understand client needs and position our solutions effectively. Key Responsibilities: Market Research & Prospecting: Conduct in-depth market research to identify new business opportunities, target industries, and ideal customer profiles (ICPs). Proacti...

Role Overview: As a SaaS Sales, you will be responsible for leading our sales efforts and expanding our client base in the US and UK. You will leverage your expertise in SaaS sales to build relationships, close deals, and drive revenue growth. This role demands a strategic thinker with a proven track record of success in managing high-value accounts and navigating complex sales cycles. What Youll Do: Have complete product knowledge and conduct highly interactive and solution-driven product demos for prospective clients. Develop and execute sales strategies tailored to the US and UK markets to achieve revenue targets and expand market share. Identify and engage potential clients through vario...

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through...

Job Description: Autodesk Product Renewal & Customer Success Specialist Position Overview We are seeking a proactive and customer-focused Autodesk, Bluebeam Products Renewal & Customer Success Specialist to join our team. This role is responsible for managing Autodesk subscription renewals, driving customer success initiatives, and ensuring clients maximize value from their Autodesk investments. The ideal candidate will combine strong sales acumen with excellent relationship management skills to support customer retention, adoption, and satisfaction. Key Responsibilities Renewals Management Manage and execute end-to-end Autodesk subscription renewals process for assigned accounts. Proactivel...

Innovatise - Manager - Customer Success (German Language Proficiency is Mandatory) German Language proficiency is Mandatory for this Job To strengthen our Customer Success Team we are looking for an enthusiastic German-speaking CUSTOMER SUCCESS MANAGER leading our German customers to success What you will do : Based on your German language skills you will be assigned one or more of the following responsibilities : - You lead the onboarding of our new customers independently. In the introductory phase, you assess the requirements, do the project management, train the customer on our software and produce a customer-app independently in cooperation with the customer in our innovative web cockpi...

Innovatise - Manager - Customer Success (German Language Proficiency is Mandatory) German Language proficiency is Mandatory for this Job To strengthen our Customer Success Team we are looking for an enthusiastic German-speaking CUSTOMER SUCCESS MANAGER leading our German customers to success What you will do : Based on your German language skills you will be assigned one or more of the following responsibilities : - You lead the onboarding of our new customers independently. In the introductory phase, you assess the requirements, do the project management, train the customer on our software and produce a customer-app independently in cooperation with the customer in our innovative web cockpi...

To strengthen our Customer Success Team we are looking for an enthusiastic German speaking CUSTOMER SUCCESS MANAGER leading our German customers to success. Our innovative, open and independent digital marketing platform and gym app myFitApp is used by sports facilities to acquire, retain and engage members giving them the best user experience in- and outside the gym. With 1,500 sportsfacilities in Germany and the UK using our software, we are the market leader in this area. Our customersinclude large, medium and small fitness chains and individual clubs. WHAT YOU WILL DO - Based on your German language skills you will be assigned one or more of the following responsibilities - You lead the ...

Process: Customer Success Location: Bangalore, Hebbal Previous Experience: 2+ Years Shift Timings: US Shifts (4:30 PM 9:00 PM as a Login) Job Overview: Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are able to use it to its fullest potential. The prime responsibility of this position is to manage inbound calls from our existing customers and assist in an efficient, courteous, professional manner. The key role involves providing customer support via phone, email/chat - processing payments, scheduling services, handling general queries and cross sell...

Position Overview We are looking for an experienced Technical Account Manager with expertise in SaaS, specializing in banking and financial services. The ideal candidate will be skilled in managing client relationships, resolving issues, driving account growth, and delivering technical guidance and training. They should be proficient in aligning technology solutions with business goals and leveraging data for strategic insights Core Responsibilities - Customer Relationship Management: Be the primary technology point of contact for our customers. They are responsible for understanding customer business challenges and technology needs, establishing and maintaining strong relationships, and ens...

Job Title : Solution Manager Function : Delivery and Services Location : Delhi/Bangalore (3 days in office) About the Company: Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata's platform Polly, helps research teams wrangle, store, manage and analyze large volumes of biomedical data. We are at the forefront of driving AI in personalized medicine R&D across companies like Pfizer, Janssen, Owkin and many more. We were recognised as the 'Most Innovative Biotech Company, 2024', by Fast Company. We are a 120+ multi-disciplinary team of experts based across the US and India. In Septemb...

Job Role: Customer Success Engineer Job Description: Receive escalation tickets, apply a structured troubleshooting protocol and provide timely resolution. Communication with customers is predominantly over the e-mail channel, but also via phone, online meetings, and chat conversations. Evaluate the needs of customers and work in a creative, proactive manner to resolve technical issues. Take complete ownership of the escalated tickets and collaborate with the relevant technology teams for a swift resolution. Document troubleshooting and problem resolution steps, accurately record data into CRM and other relevant tools. This role is primarily for the US timezones. Skills Required Excellent co...

Job Description: Implementation Consultant Morningstar is committed to empowering investor success. One way we accomplish this is by offering independent research and great software products to financial advisers and individual investors. We believe that when the investor wins, we all win. At Morningstar, your contributions have meaning and can drive change. We offer a place where talented, driven people can grow. Our differences are our strength; the fact that we dont all think the same way and encourage unique perspectives helps create great products and services for our clients. The Opportunity Were a seeking an Onboarding and Implementation Consultant. As an Onboarding and Implementation...

To communicate with Clients & with the SEO team, if anything is needed, approvals of the same needs to be taken and follow-up where required Excellant English speaking skills Pure Day shift Sat & Sun fixed off Min 1 year exp into customer service Required Candidate profile Mailbox management, Client Meetings,Whatsapp Texts,Review meetings Call/whatsapp HR Anika-7738581678

Work with cross-functional teams to resolve customer issues and align priorities. Lead client onboarding by configuring software and ensuring a smooth go-live.

Position Overview The Customer Success and Renewals Specialist is responsible for building strong relationships with customers to ensure adoption, satisfaction, and retention of company products or services. This role focuses on maximizing customer value, managing contract renewals, and identifying opportunities for expansion or upsell. Key Responsibilities Serve as the main point of contact for assigned customers throughout their lifecycle. Drive product adoption, onboarding, training, and support to ensure customers realize value. Proactively identify and resolve issues to increase customer satisfaction and reduce churn. Monitor customer health, usage, and engagement using reporting tools....

Job Details: Customer Success Manager - AWS Solution Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and...

As an Onboarding Manager at Nova Benefits, you will be responsible for overseeing the entire onboarding journey for new clients, starting from the contract signing to the implementation of employee benefits. Your role will involve leading a team of onboarding associates and collaborating with various internal and external stakeholders to ensure a seamless onboarding process. You will have the opportunity to shape the initial experience of new clients with Nova Benefits. Your primary responsibilities will include managing the full onboarding process, which encompasses platform setup, insurance activation, communications, and benefit rollout. You will work closely with internal teams such as S...