830 Customer Success Jobs - Page 7

About the Company: At Spyne, we are revolutionizing the marketing and sales of cars through advanced Generative AI technology. Our initial vision of utilizing AI-powered visuals to facilitate faster online sales for auto dealers has developed into a comprehensive, AI-centric automotive retail ecosystem. With significant backing of $16M in Series A funding from investors such as Accel and Vertex Ventures, our growth trajectory is rapid and ambitious: - Introduced pioneering AI-powered Image, Video & 360 solutions for Automotive dealers. - Launching Gen AI powered Automotive Retail Suite to revolutionize Inventory, Marketing, and CRM for dealers. - Successfully onboarded over 1500 dealers acro...

Roles and Responsibilities: 1. Assist in identifying new business opportunities by researching potential markets and prospects to support the growth of the companys customer base. 2. Support the development and maintenance of client relationships by engaging with key customers, partners, and stakeholders under the guidance of senior team members. 3. Work with the product and sales teams to understand customer needs and gather feedback that can help improve product features and offerings. 4. Monitor market trends and competitor activity by collecting and analyzing relevant data to help identify business opportunities and risks. 5. Contribute to sales forecasting and reporting by maintaining a...

As a Seller Recruitment and Onboarding Manager, you will be part of an incredible team of highly motivated, fast-paced, entrepreneurial individuals. Your role will involve developing a seller sourcing strategy in collaboration with the marketing team to generate qualified leads aligned with marketplace partners" expansion plans. You will work closely with Customer Success Managers and marketplace partners to ensure a seamless onboarding journey for referred sellers. Your responsibilities will include leading planning processes such as seller onboarding forecasting, performance tracking, market growth analysis, and expected GMV. Building strong relationships with global e-commerce marketplace...

As a Publisher Development Executive, your primary responsibility will be to initiate contact with potential leads through Account-based Sales. You will collaborate with the sales ops and ad ops teams to create and implement outreach strategies. Additionally, you will be tasked with developing efficient plans to transition closed deals to Account Managers for onboarding and account management. In this role, you will lead discovery calls with prospects to gain insight into their revenue and organizational objectives. It will be essential for you to gather information on the needs, pain points, and bottlenecks of potential clients. Understanding their goals, plans, challenges, timelines, budge...

At SentinelOne, cybersecurity is being redefined by leveraging AI-powered, data-driven innovation to proactively combat evolving threats. With a strong emphasis on industry-leading products and a thriving company culture, we are seeking individuals who excel in collaborative environments and are driven to make a meaningful impact. If you are enthusiastic about tackling complex challenges through innovative solutions, we invite you to join our team. In this role, your primary focus will be on enabling customer success by overseeing successful deployments for our highest value accounts. As a key member of the Customer Success team, you will serve as a technically skilled project manager respon...

The Manager, Customer Success will play a pivotal role in ensuring customers achieve their desired outcomes while utilizing products and services. This position requires a strategic leader to mentor and guide a team of Customer Success Advisors in India, driving customer satisfaction, growth, and retention through best practices and continuous improvement. You will be responsible for hiring, managing, mentoring, coaching, and developing the team. Furthermore, you will guide the team in engaging directly with customers through nurturing and planning interactions, data-driven actions, and reacting to customer-initiated triggers. You will collaborate with various internal teams to drive custome...

As a member of the iServeU team, you will play a crucial role in expanding our customer base within the assigned category of merchant customers. Your responsibilities will include identifying and pursuing new business opportunities through proactive outreach, networking, and relationship building. You will serve as the primary point of contact and advocate for assigned merchant customers, understanding their needs, challenges, and objectives to propose tailored solutions that drive mutual success. Your ability to create compelling pitch decks, product documents, RFP responses, and other materials to effectively communicate our value proposition will be essential in this role. Additionally, y...

Do you have a passion for pushing the boundaries of innovation Are you excited about AI's potential to improve the human experience Do you want to be part of a team that's redefining the transportation experience Then come join the ride! Cerence, the global leader in AI for transportation, specializes in building AI and voice-powered companions for cars, two-wheelers, and more, enabling people to focus on what matters most. With over 500 million cars shipped with Cerence technology, we partner with leading automakers such as Volkswagen, Mercedes, Audi, Toyota, and many more, as well as mobility providers and technology companies to power intuitive, integrated experiences that create safer, m...

We are searching for a proactive and motivated Customer Success Intern to join our team. This hands-on internship provides a unique opportunity to learn and develop in a customer-facing role within a B2B healthcare setting. As an intern, you will engage directly with customers at various locations, comprehend their experiences with our products, recognize potential challenges, and ensure optimal product utilization. Key Responsibilities: - Conduct Customer Check-ins: Regularly connect with customers to gather feedback on their experience with Tricog's products and services, ensuring effective usage to meet their needs. - Report Feedback to the Team: Collect and convey customer insights and f...

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for supply chain optimization, pricing strategy, service fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations, such...

As a Product Manager at Rippling, you will play a crucial role in leading the development and innovation of our billing infrastructure. Your responsibilities will include driving a comprehensive billing roadmap for a multi-product business, managing subscriptions and revenue collection, and collaborating with various teams to refine pricing models and packaging strategies. You will work closely with an engineering team to build a platform that supports contracting, product pricing, custom packages, and unique sales channels. In addition, you will collaborate with finance and accounting teams to ensure accurate revenue recognition and compliance with accounting standards and regulations. Your...

At Relinns Technologies, you will be at the forefront of the digital transformation era, contributing to crafting innovative solutions in Generative AI-powered chatbots, software, and eCommerce platforms. With a trajectory spanning over 8 years in the industry and partnerships with renowned clients, our cutting-edge projects showcase our commitment to redefining interactions with technology. Join us at Relinns as we build tech products and shape the global tech landscape with our vision. Within our vibrant and inclusive company culture, we value creativity, collaboration, and continuous learning. You will have the opportunity to work with cutting-edge Generative AI in a passionate team where...

About Edstruments Edstruments is a mission-driven company dedicated to improving financial processes for K12 and nonprofit organizations. As a Partner Success Associate at Edstruments, you will play a crucial role in supporting a portfolio of partners by leading onboarding, check-ins, and virtual training sessions. Your responsibilities will include ensuring partners are effectively onboarded, conducting virtual check-ins and training sessions, providing day-to-day support through various communication channels, and maintaining documentation and enablement support. This position offers an opportunity for professional growth into a strategic-facing role and involvement in building scalable sy...

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases ...

Key Responsibilities: Account Onboarding & Engagement: - • Drive smooth onboarding for new corporate accounts. • Collaborate with internal teams to ensure timely setup and seamless first experiences. • Conduct orientation sessions / webinars for participants and L&D stakeholders. • Ensure platform access, program details, and expectations are clearly communicated. Client Relationship Management: - • Build trusted relationships with the corporate partners (L&D, HR, Business Heads). • Schedule and lead regular Business Reviews; and feedback sessions along with academic & operations team. • Proactively identify and address any issues or roadblocks corporate partner face. Retention and Cross & U...

The Key Account Manager - Logistics role based in Gurgaon within the Key Accounts / Customer Success department, reports to the Regional Head - Key Accounts. With 1-2 years of experience in Logistics, Supply Chain, or Transportation, you will serve as the primary contact for key clients, handling communication, resolving complaints, and ensuring client satisfaction through various channels. Your responsibilities include building strong client relationships, coordinating with internal teams for issue resolution, and monitoring operational metrics to address potential issues proactively. You will play a critical role in growing wallet share from existing clients by identifying new business opp...

As a Customer Success and Service Operations Manager, you will utilize your 2 to 3 years of experience in the field to effectively manage customer relationships and operational processes. Your excellent communication and problem-solving skills will be instrumental in ensuring high levels of customer satisfaction. In this role, your multi-tasking abilities will be put to the test as you handle various responsibilities simultaneously. Experience in Escalation Handling is a key requirement for this position to effectively address and resolve any issues that may arise. This is a full-time, permanent position with a day shift schedule from Monday to Friday. The role is based in Bangalore, Karnata...

At SpotDraft, we believe that contracts should not be a headache. We are dedicated to making contracting a fast, easy, and stress-free process for high-growth companies such as PhonePe, Chargebee, Unacademy, Meesho, and Cred. Our platform is designed to help legal teams save 10 hours a week and close deals 25% faster because we understand that time is money, and contracts should not slow you down. Join us in the SpotDraft revolution and be a part of shaping the future of contracting! As an Implementation & Onboarding Associate at SpotDraft, you will play a crucial role in assisting new customers in getting started with our product. Your responsibilities will include supporting the setup and ...

As the Chief Operating Officer (COO) for a company specializing in core banking software, your primary responsibility will be to oversee the operational aspects of the business to ensure efficiency, effectiveness, and scalability of software delivery and support. You will work closely with executive leadership to develop and execute operational strategies aligned with the company's business goals and growth objectives. Collaboration with various departments will be essential to establish operational priorities, allocate resources, and optimize workflows. In terms of software development and delivery, you will be responsible for overseeing processes, methodologies, and project management prac...

The role involves direct interaction with existing customers to enhance their customer experience, drive customer retention, and introduce them to new products and services that elevate their overall customer experience. You will be responsible for developing and implementing strategies to maximize customer retention and Net Revenue Retention (NRR). Cultivating lasting relationships with customers, onboarding them to new services and products, and driving customer success metrics in retention and expansion will be key aspects of your role. Your responsibilities will include conducting regular business reviews with clients to ensure top-notch customer experience and continuous delivery of val...

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications. We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environ...

The Placement Officer - Operations Executive role at Terratern Pvt Ltd in Bangalore involves managing the placement process efficiently for clients across various industries. Your responsibilities will include coordinating job placements, matching candidate qualifications with job openings, conducting screenings and interviews, maintaining client relationships, tracking placement progress, and ensuring operational flow. You will also provide support to candidates throughout the job search and placement process, liaise with employers, monitor placement success, and stay updated with industry trends. Key Performance Indicators for this role include the number of successful job placements, clie...

As a Renewal Sales Executive, you will play a crucial role in managing and nurturing relationships with our existing customers to ensure their continued success and product adoption. Your responsibilities will include overseeing the end-to-end renewal process, fostering strong connections with clients to understand their needs, identifying opportunities for upselling and cross-selling, and proactively engaging customers to drive product adoption and satisfaction. Collaboration with various teams such as Customer Success, Sales, and Product will be essential to address customer concerns effectively. Additionally, maintaining accurate records of renewal opportunities and achieving monthly and ...

About Druva: Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs and deliver data resilience via a single platform spanning multiple geographies and clouds. Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. About Role: We are on the hunt f...

The selected intern will be responsible for assisting new customers in setting up their accounts and guiding them through the onboarding process. You will also maintain regular communication with existing customers to ensure their satisfaction and support the Customer Success team in building strong relationships with customers. Collaboration with internal teams will be necessary to identify and resolve customer issues, and documenting customer interactions, feedback, and resolutions in CRM tools will be part of your daily tasks. Additionally, you will learn about product features, updates, and use cases to effectively assist customers and update customer data and activity logs in platforms ...