1267 Customer Success Jobs - Page 11

Job Description Job Title: Head Customer Success (EV motors and Controllers) Reported By: Integration, Vehicle Validation & Service Engineers Department: Business Development Customer Success Location: Bengaluru (with travel to customer sites as required) Purpose The Head Customer Success will lead Company's customer-facing functions, ensuring seamless integration, Vehicle validation, and after-sales service / support for SynRM motors, controllers, and upcoming product lines. This mid-level leadership role requires a hands-on approach, where the individual will personally engage with OEM customers, oversee technical integrations, resolve issues, and drive customer satisfaction. Plus, the inc...

Job Title: Operations Partner Engagement & Quote Management Location: Noida (In-person) Shift Timing: 2:00 PM – 11:00 PM IST Experience: 3–5 years (minimum 3 years in renewals, retention, customer success, or inside sales within IT/SaaS/software industry) Industry: SaaS / Software / IT Type: Full-time (Non-sales role) Role Overview We are seeking an operations professional to manage partner engagement, quote creation, and renewal coordination in the SaaS/software industry. The ideal candidate will have strong experience in contract review, pipeline forecasting, and customer/partner collaboration to ensure timely and accurate renewals. Key Responsibilities Partner Coordination: Engage with ch...

Please copy paste the below application link in your browser to apply and to get Interview call letter https://feedbackally.walmart.com/survey/OnQwJ5VuAJMRkHF/ Job Summary You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About the team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center de...

As a Digital Solution Advisor (DSA) at HighRadius, you will be an integral part of the front-end sales/account management team, collaborating closely with the Account Executive (AE) to engage with prospects and customers. HighRadius adopts a Two-in-a-Box model, where you and the AE work hand in hand in all interactions with prospects/customers. Your role will encompass various aspects of the end-to-end sales and customer management process, ensuring the delivery of value to clients through HighRadius products. - Collaborate with the AE to efficiently progress deals/opportunities through the pipeline. - Engage with prospects/customers daily to understand their needs and requirements effective...

You will be the Regional Head at YuCollect, a part of Yubi Group, leading expansion efforts in SaaS, Service Sales, and Marketplace sectors. Your role involves managing sales processes, driving business growth, and owning profit and loss in your region. The ideal candidate will have strong sales acumen, communication skills, and industry connections. Your key responsibilities will include: - Directing regional business development strategy for client acquisition and account expansion. - Identifying strategic business opportunities to enhance market footprint. - Maximizing sales, revenue, and market share in the region. Ensuring customer satisfaction by collaborating with the Customer Success...

Were looking for a dynamic Customer Success Manager to join our team! If you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we’d love to connect. What you’ll do: Be the primary point of contact for clients and drive their success Ensure smooth onboarding, engagement, and retention Gather regular feedback from clients to enhance satisfaction and service quality Stay connected with employees working on client projects to ensure alignment and seamless delivery Identify opportunities for improvement and growth What we’re looking for: 3+ years of experience in Customer Success, Account Management, or Client Relations Excellent commun...

ProMobi Technologies Pvt. Ltd. Customer Success Specialist Promobi is looking for a Customer Success Specialist for our B2B SAAS product Scalefusion, you will be a pivotal part of our company's commitment to delivering exceptional customer experiences. You will engage with clients, understand their needs, and proactively ensure their success in utilizing our products/services. Your role will involve building relationships, providing support, and serving as a liaison between our clients and internal teams. Experience: 2-5 years Location: Viman Nagar, Pune. What you will do: Customer Relationship Management: Develop and maintain strong relationships with customers, serving as their main point ...

As a Customer Success Manager, your role involves appropriately identifying the needs of both new and current customers to ensure their success using our product. You will be responsible for developing effective communication with clients and internal team members to address and resolve any challenges customers may encounter. Key Responsibilities: - Collaborate cross-functionally within the company to engage with all stakeholders involved in customers" success - Establish and nurture relationships with customers to comprehend and fulfill their requirements - Conduct site visits to customers to explore opportunities for enhancing their experience with our platform - Monitor and maintain all r...

You will be joining Kenko Revolution, a company that is revolutionizing the fitness and wellness industry through AI technology. The company's AI-powered platform is designed to streamline operations, marketing, and customer experience for fitness and wellness business owners worldwide. Your role will involve acting as a passionate advocate for Kenko's community, delivering stellar operations outcomes, and ensuring customer success through strong relationships and value delivery. Your key responsibilities will include: - Advocating for all members of Kenko's community by listening attentively to their feedback and providing actionable insights - Ensuring the best customer outcomes and mainta...

As a Renewal Specialist at Autodesk, you will play a crucial role in driving renewals, forecasting revenue, and ensuring exceptional customer experiences. Your focus will be on minimizing churn risk, fostering strong customer relationships, and identifying opportunities for upsells and cross-sells. By collaborating with Customer Success and Sales teams, you will support customer retention and satisfaction, ultimately contributing to revenue growth. Responsibilities: - Develop and execute comprehensive renewal strategies to meet or exceed retention and revenue growth targets. - Identify opportunities to maximize customer lifetime value by understanding customer needs and delivering measurable...

As a People Manager at Adobe, you will be leading the Enterprise customer success team to ensure the success of Global Enterprise SaaS customers. You will work closely with clients to understand their business and technical needs, connecting them with the right resources to drive adoption of Adobe solutions and services. Reporting to the Global Head of Customer Success, you will be responsible for activities such as on-boarding, services, adoption, and retention. - Define and optimize the customer lifecycle, map the customer journey, and develop standardized interventions for each point in the journey. - Increase customer lifetime value through advocacy and reference-ability, serving as a cu...

As the Director of Customer Success at Zycus, a leading provider of SAAS procurement software, your responsibility will be to lead efforts to ensure the business success of Zycus's customers. Key Responsibilities: - **Team Leadership:** Manage a team of TAMs and CSMs, set goals, monitor performance, and support professional development. - **Customer Success:** Develop strategies for product adoption, usage, and helping customers achieve their business objectives to ensure satisfaction, retention, and growth. - **Relationship Management:** Build and maintain strong, long-term relationships with key stakeholders, acting as a technical advisor and business advocate. - **Collaboration:** Work cl...

Job Description: As a Solution Engineer at Salesforce, also known as a "Presales Consultant", "Sales Consultant", Pre-Sales Engineer, or Sales Engineer, you play a crucial role in the sales cycle. Your primary responsibility is to provide thought leadership and develop solutions that enhance the overall customer experience. Collaborating with colleagues, supporting the sales team, and translating business objectives into compelling recommendations are key aspects of your role. Utilizing your technical and sales skills, you will present Salesforce product offerings, address objections, and instill confidence in our technology infrastructure. Key Responsibilities: - Own the technical sales cyc...

As a Senior Automotive Customer Quality Engineer at TVS Electronics Tumkuru facility, your primary responsibility is to ensure that product quality meets customer needs and expectations. You will play a crucial role in leading proactive quality initiatives for automotive projects, collaborating with customers to understand quality requirements, and implementing customer-specific criteria at TVS Electronics. Your key responsibilities will include: - Developing and delivering Quality Assurance Plans focusing on Quality Screening, FMEA, Control Plan DFA, and Risk Analysis. - Leading quality issue-solving activities such as issue definition, RCA, Verification, and Validation. - Capturing, spread...

As a core member of the Partnerships team at NeoDocs, you will play a crucial role in leading the vision to make instant, affordable diagnostics accessible to every Indian. You will have the opportunity to contribute to India's healthcare revolution, collaborating closely with the healthcare ecosystem and potentially impacting lives across the country. **Responsibilities:** - Building NeoDocs business development strategy - Identifying partnership opportunities and verticals - Developing and nurturing strategic relationships with key stakeholders - Initiating and successfully executing pilots, converting them into long-term collaborations - Ensuring customer success and maintaining continuou...

As a Major Account Executive at GoComet, you will play a crucial role in owning and growing high-value midmarket and enterprise accounts across APMEA and the USA. Your primary responsibility will be selling GoComets AI-driven supply chain visibility platform, working as an individual contributor with a true hunter mindset. You will be running the full sales cycle from prospecting to close, collaborating with Marketing, SDRs, and Customer Success to drive predictable and scalable revenue. Key Responsibilities: - Drive net-new and expansion deals, consistently exceeding quota targets in full-cycle enterprise sales. - Take ownership of your territory and pipeline by crafting and executing strat...

Job Description: You will be joining Strategic Resources International Inc. as an experienced Oracle Cloud ERP Architect and Presales professional. Your main responsibility will be to lead ERP solutions for customers by developing Oracle Cloud ERP architecture and designing customized solutions tailored to their business needs. You will collaborate closely with clients, sales teams, and delivery teams to ensure the successful implementation of Oracle Cloud ERP applications. Key Responsibilities: - Develop Oracle Cloud ERP architecture and design solutions that are scalable, flexible, and secure to meet business needs. - Provide technical expertise and support to the sales team, conduct produ...

Role Overview: As a Sales Lead at SaveIN, your primary responsibility will be to drive the go-to-market strategy, build and scale a high-performing sales team, and optimize the sales funnel for the Healthcare SaaS offering. Your role includes owning sales execution, implementing CRM tools, and driving revenue growth from lead generation to conversion. Collaboration with cross-functional teams to enhance product marketing, customer success, and overall P&L is essential. If you have a successful track record in B2B SaaS sales and thrive in fast-paced environments, SaveIN looks forward to welcoming you to the team! Key Responsibilities: - Work closely with the growth marketing team and Ideal Cu...

Role Overview: By combining technology, professional content, and human support, goFLUENT accelerates language learning in a professional environment. With a SaaS platform offering over 10,000 pieces of content in 12 languages, goFLUENT assists more than 2 million individuals worldwide. The goal is to help companies and their employees improve communication skills and foster a more inclusive global culture by breaking down language barriers. As the new Account Manager in the French entity, you will play a vital role in the company's growth. Joining the dynamic commercial department positions you at the core of the Group's operations. Your primary responsibility will be managing a portfolio m...

As a Technical Account Manager (TAM) at Weekday's client, your primary role will be to drive customer success by bridging the gap between the advanced AI platform and enterprise clients. Your responsibilities will include: - Build and maintain strategic relationships with enterprise clients, acting as a trusted advisor. - Understand customer needs, business objectives, and technical challenges to align AI solutions effectively. - Conduct regular business reviews to track KPIs, ensure value realization, and drive continuous adoption. - Collaborate with Customer Success, Sales, and Product teams to enhance customer satisfaction and loyalty. - Lead customer onboarding, ensuring seamless deploym...

Job Role: Customer Support Executive (Travel Domain with API Experience) Experience: 5+ Years Location: Gurgaon Shift: Night Shift(US Shift) Key Skills: Customer Support, Travel Industry, API

As an Education Business Consultant at PowerSchool, your role is crucial in supporting clients to achieve success with the PowerSchool products utilized by students, school and district teachers, counselors, and administrators. You will work closely with the client account team to share best practices and product knowledge, driving improved usage and adoption of the identified PowerSchool products. Responsibilities: Your day-to-day job will consist of: - Encouraging others to achieve beyond their expectations, providing help and support when needed - Sharing best practices on how to achieve goals in challenging time frames - Mentoring and coaching team members to fulfill their responsibiliti...

Role Overview: As a Specialist in Concierge Services at Yext, you will have the opportunity to work with the leading digital presence platform for multi-location brands. You will play a crucial role in providing personalized, consultative, and technical support to enterprise businesses, ensuring they achieve their digital strategy and goals. Your responsibilities will involve troubleshooting platform inquiries, providing training services, and collaborating with various teams to enhance the end-user experience. Key Responsibilities: - Establish yourself as a dependable and solution-oriented Yextpert, advising clients on digital presence best practices creatively and professionally. - Trouble...

As an Enterprise Sales Business Head, your role will involve managing and growing key enterprise accounts, building long-term relationships with customers, and ensuring high levels of customer satisfaction and success. You will need to employ a mix of strategic thinking and hands-on execution to drive revenue and value for both the company and its clients. Key Responsibilities: - Account Ownership & Strategy - Manage a portfolio of high-value enterprise accounts focusing on retention, satisfaction, and expansion. - Develop strategic account plans to identify growth opportunities, drive adoption, and strengthen client relationships. - Serve as the primary point of contact for enterprise clien...

Role Overview: As a Customer Support & Success professional based in Navi Mumbai, your role will involve leading a team consisting of Pilots, Key Account Managers, and Trainers. You will be responsible for providing training, mentoring, and suggesting improvements for the team. Additionally, you will focus on training excellence and optimizing strategies related to product, process, and people. Your expertise in field operation management will ensure the timely completion of trials, demos, training, and ATP/commissioning. By participating in field trials for large deals, you will ensure alignment with relevant requirements and manage inventory efficiently. Developing SOPs and best practices ...