Job description Job Role - Sr. Software Engineer - .Net Full Stack (.Net/ .Net Core + React / Angular js / Javascript with Css and Bootstrap + MS SQL) Industry Type: Software Product Department: IT / Software Development Location: Hyderabad Desired Experience: 3 - 5 years Employment Type: Full Time Education: Bachelors Degree in Computer Science, IT, Engineering or a related field Job Overview Acads360 is seeking a talented and experienced Senior Software Engineer .NET Full Stack Developer to join our team. The ideal candidate will possess a robust background in developing scalable, high-quality software applications using .NET/.NET Core, along with front-end technologies such as React, AngularJS, JavaScript, CSS, and Bootstrap. The role also requires expertise in MS SQL and a proven ability to deliver in a fast-paced SaaS product-based environment. As a Senior Software Engineer, you will collaborate with cross-functional teams to design, develop, and maintain cutting-edge software solutions. This role is critical for driving innovation, enhancing product features, and delivering exceptional user experiences. Key Responsibilities Full Stack Development: Design, develop, and maintain SaaS-based software applications using .NET/.NET Core for the backend and React/AngularJS for the front end. System Design: Participate in architectural discussions, create design documents, and ensure adherence to design standards and best practices. Database Management: Design, optimize, and maintain database schemas, queries, and stored procedures in MS SQL Server. Code Quality and Standards: Write clean, efficient, and maintainable code while adhering to coding standards and best practices. Conduct peer code reviews to ensure quality. Collaboration: Work closely with Product Managers, Designers, and QA Engineers to deliver high-quality software solutions. Performance Optimization: Optimize application performance, scalability, and responsiveness. Identify and resolve technical issues and bugs. Mentorship: Mentor junior developers by providing technical guidance, training, and constructive feedback. Continuous Improvement: Stay updated with the latest technologies, tools, and practices in software development and recommend improvements to the development process. Key Skills Backend Technologies: .NET/.NET Core, RESTful API Development Frontend Technologies: React, AngularJS, JavaScript, CSS, Bootstrap Database Management: MS SQL Server, including advanced SQL querying and optimization techniques Version Control: Git, GitHub, or equivalent Other Skills: Strong problem-solving and debugging skills Excellent communication and teamwork abilities Knowledge of Agile/Scrum methodologies Qualifications Educational Background: Bachelors or Masters degree in Computer Science, Engineering, or a related field. Experience: 3-5 years of hands-on experience in Full Stack Development with .NET/.NET Core, React/AngularJS, and MS SQL Server. Certifications (Preferred): Microsoft Certified: Azure Developer Associate or similar. Certifications in Full Stack Development or Agile methodologies. Domain Expertise: Experience working in a SaaS product-based environment is highly desirable. Why Join Us? Work on innovative SaaS products that make a meaningful impact. Collaborative and inclusive work culture with ample opportunities for professional growth. Competitive compensation and benefits package. If you're a passionate and driven software engineer eager to work on cutting-edge technologies in a dynamic SaaS environment, we would love to hear from you!

Job Role: Project Manager - SaaS Location: Hyderabad Desired Experience: 10+ years of relevant experience with 4+ years into team management P2P/ERP Project Expertise: Experience managing procurement-to-pay (P2P) or enterprise resource planning (ERP) projects, with knowledge of business process integration and cross-functional coordination. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Role Overview We are seeking a seasoned Project Manager with extensive experience in managing teams and delivering projects in a SaaS product-based environment. The ideal candidate will have a proven track record of successful project delivery, team management, and strategic planning. This role requires strong leadership skills, exceptional problem-solving abilities, and the capability to manage multiple projects simultaneously. The Project Manager is expected to manage end-to-end procurement-to-pay (P2P) or enterprise resource planning (ERP) projects, coordinating cross-functional teams and ensuring seamless integration with business processes. Key Responsibilities Project Planning and Execution: Develop comprehensive project plans, ensuring resource availability and allocation. Manage project timelines, budgets, and deliverables Team Management: Lead, mentor, and manage a project team of developers, designers, and analysts. Ensure team members are aligned with project goals and deliverables Stakeholder Communication: Serve as the primary point of contact for all project-related matters. Maintain regular communication with stakeholders, providing project updates, addressing concerns, and managing expectations Risk Management: Identify potential project risks and develop mitigation strategies. Proactively address issues to ensure project success Quality Assurance: Ensure all projects meet high-quality standards and deliverables are completed on time and within scope Process Improvement: Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness Reporting: Generate detailed project reports and documentation for senior management and stakeholders P2P/ERP Project Handling: Manage end-to-end procurement-to-pay (P2P) or enterprise resource planning (ERP) projects, coordinating cross-functional teams and ensuring seamless integration with business processes. Key Skills Leadership and Team Management: Proven ability to lead and manage cross-functional teams with at least 5 years of experience in a managerial role Project Management: Strong understanding of project management methodologies and best practices. Proficiency in project management tools (e.g., MS Project, JIRA, Trello). SaaS Environment: Extensive experience working in a SaaS-based environment with a solid understanding of SaaS products and delivery models Communication: Excellent verbal and written communication skills. Ability to effectively communicate complex ideas to various stakeholders Analytical and Problem-Solving: Strong analytical skills with the ability to identify issues and develop effective solutions quickly Time Management: Exceptional time management and organizational skills. Ability to manage multiple projects simultaneously and meet deadlines Certifications: Relevant certifications such as PMP, PRINCE2, or Agile/Scrum certifications are a plus P2P/ERP Project Expertise: Experience managing procurement-to-pay (P2P) or enterprise resource planning (ERP) projects, with knowledge of business process integration and cross-functional coordination. Qualifications Education: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. An advanced degree (MBA or Master's) is preferred. Experience: 10+ years of relevant experience in project management, with at least 4+ years in a team management role within a SaaS environment. Certifications: PMP, PRINCE2, Agile, or Scrum Master Certification is highly desirable. Technical Skills: Familiarity with software development life cycles (SDLC), and a good understanding of web technologies and software development processes. Interpersonal Skills: Strong interpersonal skills with the ability to build relationships with stakeholders at all levels Domain Expertise: Hands-on experience in managing procurement-to-pay (P2P) or enterprise resource planning (ERP) projects, with a focus on end-to-end process implementation and cross-functional collaboration.

Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a strong background in technical support and proven experience in managing high-performing teams within a SaaS environment. The ideal candidate should have 10+ years of overall experience with at least 3 years in a leadership capacity, driving support excellence. This is a work-from-office role that requires close collaboration with the Delivery team and other cross-functional teams. Occasional client visits (3 to 4 days per quarter) are expected based on business needs. Candidates with a tech support background, prior sales experience, and familiarity with AI tools will be given preference. Key Responsibilities Lead and manage the customer support team to consistently deliver world-class support experiences Handle team development, performance management, coaching, and professional growth Establish and continuously improve support processes, KPIs, and quality standards Manage escalations and ensure swift resolution of high-priority or complex client issues Collaborate closely with the Delivery team, Product, Engineering, and Sales to drive holistic customer satisfaction Plan and execute customer site visits (approx. once per quarter) to strengthen relationships and understand customer needs Drive the adoption and integration of AI-based support tools and technologies Ensure the development and upkeep of internal and external knowledge resources Analyze support trends and customer feedback to inform strategic decisions Build a culture of ownership, accountability, empathy, and problem-solving within the team Key Skills People Management & Team Leadership Conflict Resolution & Stakeholder Management SaaS Customer Support Experience Technical Support Expertise Excellent Communication (Hindi and English preferably) & Customer Handling Skills Support Metrics & Performance Analysis CRM & Support Tools (e.g., Zendesk, Freshdesk, Salesforce) Escalation & Crisis Management Process Optimization & Knowledge Management Collaboration with Cross-Functional Teams (Delivery, Product, Sales) Familiarity with AI Support Tools / Automation Qualifications Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred) 10+ years of relevant experience in customer support, with at least 4 years in a team leadership role. Strong experience in SaaS-B2B based customer support is mandatory. Previous experience in technical support roles is highly preferred. Prior experience in sales or customer success is a strong advantage Exposure to AI-driven support tools will be a plus Willingness to travel to client locations for up to 3 to 4 days per quarter Must be comfortable working full-time from the office

Job Role: Customer Support Specialist Work Location: Client Location - Gurgaon Experience: 2-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Gurgaon. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their technical concerns, managing conflicts effectively, and maintaining clear documentation. Proficiency in English and Hindi , coupled with strong interpersonal skills, is essential for success in this role. Key Responsibilities: Serve as the on-site point of contact for client inquiries and technical support requests. Provide prompt, accurate, and efficient resolution to customer issues, escalating when necessary. Ensure effective communication with clients in both English and Hindi, adapting to varying levels of technical expertise. Analyze and troubleshoot product issues and collaborate with internal teams to resolve complex technical problems. Manage conflict situations with professionalism, ensuring customer satisfaction while protecting company interests. Prepare and maintain comprehensive documentation, including FAQs, troubleshooting guides, and client-specific knowledge bases. Collaborate with the product and development teams to relay client feedback and improve the user experience. Conduct training sessions for clients to maximize product utilization and adoption. Stay updated with product changes and enhancements to provide the best possible support. Key Skills: Excellent communication skills in English and Hindi (verbal and written). Strong interpersonal skills to build positive relationships with clients. Proven experience in conflict management and problem resolution. Technical troubleshooting and analytical skills. Ability to document processes clearly and concisely. Time management and organizational skills to handle multiple tasks efficiently. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2-5 years of relevant experience in customer support in a SaaS environment. Relevant certifications (e.g., ITIL, customer support certifications) will be an added advantage. Proficiency with ticketing systems, CRM tools, and other customer support platforms is desirable. Why Join Us? Opportunity to work on cutting-edge SaaS products. Direct interaction with clients, fostering impactful relationships. A dynamic and collaborative work environment that values innovation and client satisfaction.

Job Role: Technical Lead Angular FullStack Industry Type: IT/Software Product Department: Development Location: Hyderabad Desired Experience: Minimum of 10 years of hands-on software development experience with at least 3 years of experience in leading development teams. (Please check Key Skills to know more) Employment Type: Full Time. Immediate Joiner Only! Education: Bachelors or Masters degree in Computer Science, Engineering, or related field. Job Overview We are looking for a highly experienced and hands-on Fullstack Technical Lead (AngularJS) to lead the development of scalable SaaS products. The ideal candidate should have a strong background in both frontend and backend technologies, especially in AngularJS, and must have led development teams for at least 3 years. As a Technical Lead, you will be responsible for system design, architecture, code quality, mentoring team members, and delivering high-quality solutions within agile timelines. Key Responsibilities Lead the architecture, development, and deployment of full stack SaaS applications Ensure on-time delivery of assigned modules and product releases by managing scope, timelines, and dependencies effectively. Manage and mentor a team of developers, fostering technical excellence and accountability Collaborate with product owners, QA, UI/UX designers, and DevOps teams to deliver high-impact features Conduct warm-up sessions and stand-ups to align teams on sprint goals and technical focus areas. Ensure adherence to coding standards, design patterns, and best practices Drive best practices in coding, architecture, version control, and DevOps; ensure consistent implementation across the team Perform code reviews and provide constructive feedback to the development team. Review and approve code changes through rigorous code reviews , ensuring maintainability and scalability. Break down complex problems into actionable technical tasks and delegate effectively Identify skill gaps within the team and organize technical trainings and mentoring programs as needed Monitor and help achieve individual and team productivity targets Conduct periodic performance reviews , provide feedback, and support team growth Proactively address risks and blockers, and provide timely technical guidance to the team Own technical decision-making and guide the team through technical challenges Maintain and enhance existing codebase, with a focus on scalability and performance Drive continuous improvement in engineering processes and tools Stay updated with emerging technologies and propose adoption where applicable. Key Skills Frontend: Strong expertise in AngularJS (1.x), HTML5, CSS3, JavaScript, TypeScript Backend: Proficient in Node.js, Express.js or any backend technology (Java/.NET/Python acceptable if adaptable) Database: Experience with relational (MySQL/PostgreSQL) and NoSQL databases (MongoDB preferred) Version Control: Git, GitHub/GitLab/Bitbucket CI/CD: Hands-on with automated pipelines, build tools, and release processes Architecture: Strong understanding of RESTful APIs, Microservices architecture, and MVC patterns Testing: Unit, integration, and end-to-end testing frameworks (e.g., Jasmine, Karma, Jest) Cloud: Exposure to cloud platforms like AWS/Azure/GCP is a plus Soft Skills: Excellent leadership, communication, time management and problem-solving abilities Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Minimum of 10 years of hands-on software development experience At least 3 years of experience in leading development teams Proven experience building and scaling SaaS products is highly desirable Strong understanding of SDLC, agile methodologies, and sprint-based delivery Ability to mentor junior developers and contribute to career development Why Join Us Opportunity to lead and shape a core technology team in a fast-growing SaaS company. Work on innovative and scalable products impacting real-world users Collaborative and transparent work culture Continuous learning and up-skilling opportunities Competitive compensation and performance-driven growth

Job Role: Inside Sales Specialist Location: Hyderabad Desired Experience: 3-6 Years of experience in Lead Generation through cold calling (Major), Social Selling (Major) & email marketing (Minor) in space of IT Products and Services. Education: Any Graduate with MBA (Sales & Marketing) Role Overview: Inside Sales Specialists play a crucial role in B2B SaaS (Software as a Service) sales by engaging potential customers, understanding their needs, and persuading them to adopt the SaaS product, PRM360 . The ideal candidate shall have zeal to excel in sales career. They should be confident in building new client relationships and maintain existing ones. They should have evidence of strong skills and possess good presentation and negotiation skills. As an Inside Sales Specialist for our cutting-edge SaaS product, you will play a pivotal role in driving revenue growth through effective communication, relationship-building, and sales strategies. You will be responsible for reaching out to potential customers, understanding their needs, and demonstrating how our SaaS solution can address their business challenges. The successful candidate will be a motivated, results-driven individual with a passion for technology and a knack for consultative selling. Key Responsibilities: 1. Prospecting and Lead Generation Identify and qualify potential leads through various channels, including cold calling, email campaigns, and social media. Research and understand the target market to generate a pipeline of qualified opportunities 2. Product Knowledge Develop a deep understanding of our SaaS product (PRM360) and its features. Clearly articulate the value proposition and benefits of the product to potential customers. 3. Consultative Selling Engage with prospects to uncover their business challenges and goals in Supply Chain Management Position the SaaS solution as a tailored and effective solution to meet the prospects needs. 4. Sales Presentations and Demonstrations Conduct virtual or in-person product demonstrations to showcase key features and functionalities. Effectively communicate how the product addresses specific pain points and provides value. 5. Relationship Building Build and maintain strong relationships with prospects and customers. Work collaboratively with the sales team, marketing, and customer success to ensure a seamless customer experience. 6. Sales Quotas and Targets Meet or exceed monthly sales targets. Provide regular updates on sales activities, including pipeline status and forecasts. 7. Sales Tools and CRM Utilize sales tools, such as CRM software, to manage and track customer interactions and sales activities. Keep accurate and up-to-date records of all sales-related activities. Hence, a as a Inside Sales Specialist you are expected to do all of the below on a day-to-day basis:- Identifying Key decision makers in the given Database and fix appointments/meetings with them Cold Calling prospects based on the list given At least call 50-60 prospective customers per day Generation/Creation of Database Create, execute and follow-up with the prospects on regular basis, maintain good pipeline in assigned territory/geography/Vertical. Work under pressure in fast-paced environment with minimum monitoring Maintaining database (CRM, Excel, etc.) of prospective client information Create and deliver qualified opportunities to Account Managers where appropriate Collaborating with sales leadership to secure, retain, and grow accounts Key Skills: 3-6 Years of experience in Lead Generation through Cold Calling (Major), Social Selling (Major) & email marketing (Minor) in space of IT Products and Services. Experience of pitching Solutions or Products in Procure to Pay Space is added advantage (desirable not essential) Proficiency in sales methodologies and techniques, such as consultative selling, solution selling, or challenger selling. Strong negotiation skills to navigate through objections and close deals effectively. Lead Qualification Ability to qualify leads and prioritize them based on their potential value to the business. Skill in identifying key decision-makers within target organizations. Experience calling and dealing with CxO Level persons Experience in Prospecting, Customer Profiling, and Sales Strong prospecting and research skills Persuasive and effective communication skills Excellent verbal and written communication skills to effectively communicate with potential customers, understand their requirements, and present solutions. Data-driven and analytical mind set to evaluate lead generation strategies Ability to work independently and in a team, with a high degree of self-motivation Result-oriented and driven to meet or exceed lead generation targets Proficiency in using Customer Relationship Management (CRM) tools and other sales software to track leads, manage contacts, and analyse sales performance. Basic technical understanding of the SaaS product and the ability to explain technical concepts to non-technical customers. Customer Centric Approach A customer-focused mind-set to understand and address customer needs. Ability to build relationships and provide a positive customer experience throughout the sales process. Collaboration with other teams, such as marketing, customer support, and product development, to align efforts and improve overall customer experience. Understanding of key sales metrics and the ability to approx. data to assess performance and identify areas for improvement. Qualifications: Bachelors or Masters degree in sales and marketing (preferably an MBA) 3-6 years of proven experience in lead generation, presales and inside sales for SaaS products or in a similar role Good working knowledge in IT Product/Solution sales Working knowledge with MS Office- Excel, Word, PowerPoint Familiarity with CRM tools, marketing automation, and lead management systems Excellent communication and interpersonal skills Strong problem-solving abilities and goal oriented mind set Understanding of the SaaS industry and software solution is a plus Effective time management skills to prioritize tasks and focus on high-value activities that contribute to sales goals. Resilient and Persistent team player Flexible and Adaptable Proficient in English, Hindi and Telugu ** Interested candidate/s may share their resumes to tanushree.das@prm360.com along with the following details:- 1. Overall years of experience - 2. Relevant years of experience in SaaS/ERP-B2B Sales - 3. Present CTC (Fixed + Variable) excluding Incentives - 4. Notice Period - 5. Expected CTC- 6. Reason for Change - 7. Ready to Travel -

Job Title: Digital Marketing Specialist Job Type: Full-Time. Immediate Joiners Only! Location: Hyderabad Desired Experience: 5 to 7 years of hands-on experience in digital marketing, preferably in a SaaS product-based company Education: Bachelors degree in Marketing, Business, Communications, or a related field. Job Overview We are seeking a skilled Digital Marketing Specialist with 5 to 7 years of experience to join our dynamic team in a SaaS product-based company. The ideal candidate will be responsible for driving online marketing campaigns, enhancing brand presence, and generating high-quality leads through innovative digital strategies. You will work closely with cross-functional teams to implement effective marketing initiatives, optimize digital channels, and pprox. campaign performance to ensure measurable results. Key Responsibilities Digital Strategy Development: Design and execute comprehensive digital marketing strategies aligned with business goals to drive brand awareness, lead generation, and customer retention. Content Marketing: Create, manage, and optimize engaging content for blogs, email campaigns, social media, and other digital platforms. SEO & SEM: Optimize website and content for search engines, manage pay-per-click (PPC) campaigns, and pprox. performance metrics to improve rankings and ROI. Social Media Management: Develop and manage social media campaigns across platforms to boost engagement and brand presence. Email Marketing: Plan, execute, and optimize email marketing campaigns to nurture leads and increase customer engagement. Analytics & Reporting: Monitor, pprox., and report on campaign performance using tools like Google Analytics, HubSpot, or similar platforms to ensure data-driven decisions. Collaborations: Work closely with Product, Sales, and Customer Success teams to align marketing strategies with organizational objectives. Marketing Automation: Implement and manage marketing automation tools for lead nurturing and customer engagement. Market Research: Stay updated on industry trends, competitive landscape, and emerging technologies to identify opportunities for growth. Key Skills Technical Expertise: Proficiency in tools like Google Analytics, SEMrush, HubSpot, Mailchimp, and similar marketing platforms. Hands-on experience with SEO/SEM, social media advertising, and PPC campaign management. Content Skills: Strong writing, editing, and storytelling abilities for diverse digital channels. Analytical Skills: Data-driven mind-set with the ability to derive actionable insights from campaign performance metrics. Creativity: Innovative approach to designing campaigns and content that resonate with target audiences. Collaboration: Excellent interpersonal and communication skills to coordinate with various teams Project Management: Ability to prioritize tasks and manage multiple campaigns in a fast-paced environment. Qualifications Bachelors degree in Marketing, Business, Communications, or a related field. 5 to 7 years of hands-on experience in digital marketing, preferably in a SaaS product-based company. Proven track record of executing successful digital marketing campaigns and achieving measurable results. Certification in Google Ads, HubSpot, or other relevant tools is a plus. Familiarity with SaaS marketing strategies and customer journeys is a plus. Why Join Us? Opportunity to work in a fast-paced and innovative SaaS environment. Collaborative culture with a focus on growth and learning. Competitive compensation and benefits package. How to Apply: ** Interested candidates are invited to send their updated resume and portfolio of past campaigns to tanushree.das@prm360.com

Job Title: UI/UX Designer (3 to 5 Years Experience) Location: Hyderabad Employment Type: Full-Time Department: Product Company: Acads360 (Product: PRM360) Experience: 35 years of hands-on experience in UI/UX design, preferably in a SaaS environment Education: Bachelors degree in Design, HCI, Fine Arts, or a related field. Relevant courses/certifications will be a plus Company Profile Acads360 is a forward-thinking SaaS company powering digital transformation in procurement and resource management. At the heart of our innovation lies PRM360 , our flagship product that streamlines procurement processes with AI-driven insights, intuitive dashboards, and seamless workflows. Recognized for our agility and impact, weve spent the past decade helping enterprises make smarter, faster, and more cost-effective decisions. Job Overview Were on the lookout for a creative and detail-oriented UI/UX Designer to craft intuitive and visually compelling user experiences for PRM360. As a key part of our product team, you will play a pivotal role in translating business requirements into elegant, user-friendly interfaces that delight and empower users. Key Responsibilities Collaborate with product managers, developers, and stakeholders to understand user needs and translate them into wireframes, prototypes, and UI designs. Design clean, modern, and accessible interfaces for web and mobile platforms. Conduct user research, usability testing, and feedback loops to enhance user journeys. Work closely with the development team to ensure seamless implementation of design elements. Maintain and evolve design systems, ensuring consistency across all touchpoints. Analyze product metrics and iterate designs based on performance data. Key Skills Proficiency in Figma, Adobe XD, Sketch, and other design/prototyping tools. Strong understanding of responsive design, accessibility, and user-centered design principles. Experience with tools like Zeplin, InVision, and user testing platforms. Ability to interpret complex business logic into clean, engaging interfaces. Strong communication and presentation skills with a collaborative mindset. Familiarity with basic HTML/CSS is a plus. Qualifications Bachelor’s degree in Design, HCI, Fine Arts, or a related field. 3–5 years of hands-on experience in UI/UX design, preferably in a SaaS environment. A solid portfolio showcasing design thinking, interaction design, and visual storytelling. Experience working in agile environments and cross-functional teams. Why Join Acads360? Work on PRM360 — a product that's transforming how organizations manage procurement. Be part of a high-impact, design-first culture that values creativity and innovation. Opportunity to shape enterprise software experiences for clients across the globe. Enjoy a collaborative work environment, flexible culture, and rapid growth potential. Ready to craft experiences that matter? Apply now and be the creative force behind PRM360’s evolution. Email: tanushree.das@prm360.com | www.prm360.com

Job Role: Pre Sales Executive Location: Hyderabad Desired Experience: 2 4 years in handling Pre Sales role for an IT Product, Solutions or Services company preferably in SaaS environment. Education: Any Graduate with MBA (Sales & Marketing) Role Overview As a Pre-Sales Executive for our SaaS-based product, you will play a crucial role in driving the success of our sales team by engaging with prospective clients, understanding their needs, and effectively presenting our SaaS solutions. Your primary responsibility will be to serve as a key link between our sales and product development teams, showcasing the value of our product to potential customers. The ideal candidate shall have hands on experience of at least 2-4 years in handling Pre Sales role for an IT Product, Solutions or Services Company. Experience working with a SaaS Product Company is preferable. As a Presales Executive, you will be working closely across Sales, Marketing, Product Development and Customer Success Teams. The desirable candidate should have excellent communication and presentation skills. Key Responsibilities: Customer Engagement Initiate and maintain effective communication with potential clients to understand their business challenges and requirements. Conduct product demonstrations, workshops, and presentations to showcase the features and benefits of our SaaS solution. Actively listen to customer feedback and concerns, providing insightful responses and building rapport. Product Knowledge Develop a deep understanding of our SaaS product and its capabilities. Stay updated on industry trends, competitor products, and market demands to effectively position our solution in the market. Collaboration with Sales Team Work closely with the sales team to create tailored proposals and solutions based on customer needs. Collaborate with internal teams, including product development and marketing, to ensure accurate representation of the products capabilities. Technical Expertise Ability to convey technical information in a clear and understandable manner to both technical and non-technical audiences. Collaborate with the product development team to address technical queries and ensure a seamless transition from pre-sales to post-sales support. Lead Qualification Evaluate and qualify leads based on predefined criteria, ensuring a focus on high-potential opportunities. Maintain accurate records of customer interactions and transactions using CRM software. Sales Support – Assist the sales team in preparing and delivering compelling proposals and responses to RFPs (Request for Proposals). Provide input to the development of sales collateral and marketing materials. Hence, a as a Pre-Sales Executive you are expected to do all of the below on a day-to-day basis:- To create and deliver Product Presentations and Demonstrations Plan sales pitches in accordance with market and competition A go to person for any Product Demonstrations Understand customer’s needs and create custom presentations meeting their requirements Work in collaboration with Product Development teams to deliver the Custom Demonstrations Liaise with Sales and Marketing teams to handle demand generation activities like customer workshops, road shows etc., To handle RFX responses and Proposal Preparations Work under pressure in fast-paced environment with minimum monitoring Collaborating with sales leadership to ensure increased conversions Primary Skills: Proven experience in pre-sales, sales, or a similar customer-facing role. Technical Acumen – Understanding of SaaS concepts and the ability to articulate the technical features and benefits of the product. Familiarity with APIs, integrations, and other technical aspects relevant to the SaaS product Familiarity with APIs, integrations, and other technical aspects relevant to the SaaS product. Ability to quickly adapt to new product features and updates. Excellent verbal and written communication skills to effectively convey complex technical information in a clear and understandable manner. Active listening skills to comprehend customer needs and concerns. Presentation Skills – Proficient in delivering engaging and persuasive product demonstrations and presentations. Ability to tailor presentations to different audience levels, from technical teams to C-level executives. Sales Acumen – Strong sales instincts with the ability to identify and qualify leads. Understanding of the sales process, from lead generation to closing deals. Customer Focus – Customer-centric mind set with a focus on understanding customer requirements and providing solutions that meet their needs. Ability to build and maintain positive relationships with customers. Team player with the ability to collaborate effectively with internal teams, including sales, marketing, and product development. Experience working in cross-functional teams. Strong analytical and problem-solving skills to address customer concerns and provide effective solutions. Proactive in anticipating and resolving issues during the pre-sales process. Ability to adapt to changing priorities and evolving market conditions. Comfortable working in a fast-paced and dynamic environment. Stay updated on industry trends, competitor products, and market demands. Use industry knowledge to position the SaaS product effectively in the market. Proficiency in using sales tools and CRM software to manage customer interactions, track leads, and measure performance. Effective negotiation skills to close deals and address pricing discussions. Qualifications: Any Graduate or MBA in Business, Sales and Marketing, or a related field Minimum 2-4 years of relevant experience, preferably in SaaS based environment Good working knowledge with an IT Product/Solution/Services company is a MUST Working knowledge on various tools like MS Office- Excel, Word, PowerPoint, Visio, Lucid Charts etc.