830 Customer Success Jobs - Page 12

You have an exciting opportunity to join IRIS KPO Resourcing India Pvt Ltd as a Customer Success Advisor. As a Customer Success Business Partner (CSBP), you will play a crucial role in being a trusted advisor for key customers and strategic service partners. Your responsibilities will include understanding customer requirements, managing onboarding processes, driving adoption and retention, ensuring customer satisfaction, and serving as the primary point of contact for customers. You will work closely with various departments to drive customer success and maximize value for both customers and the company. Key Responsibilities: - Manage all products/solutions across the customers IRIS portfol...

As the Specialist III, Business Operations at TransUnion, you will be a key player in driving strong customer engagement post-sales and synthesizing customer success strategies. Your role will involve maintaining key customer relationships, implementing strategies with key decision-makers, and ensuring customer satisfaction by achieving delivery and service quality norms. You will be responsible for steering organizational customer success strategies across all associated large member banks/NBFCs and collaborating with various business stakeholders to identify priorities and metrics for customer success initiatives. Your primary responsibilities will include executing functional strategies, ...

As a Customer Success Manager at our Ahmedabad location, you will have the opportunity to lead a dynamic team to ensure the success and satisfaction of our clients. With over 10 years of experience, you will be responsible for various key benefits such as 5 days working, medical insurance incentives, gratuity, earned leaves, and access to a world-class facility. We are proud to be an equal opportunity employer and offer much more. Your primary shift timings will be from 3 PM to 12:30 AM, allowing you to effectively manage the team and client accounts. Your role will involve customer success, client account management, onboarding, escalation, and training. You will also lead team management, ...

As Vice President of Professional Services, you will lead and inspire a team to drive end-to-end SaaS product delivery, oversee project management, and ensure successful implementation of S2P solutions. The ideal candidate for this position will have experience with large business transformation programs enabled by cutting-edge ERP platforms such as SAP or Oracle. In this role, you will be responsible for P&L, delivery, quality of implementation, grooming managers and next-level leaders. Your expertise in program management, customer success, and strategic leadership will play a crucial role in helping enterprises unlock real savings, minimize risks, and elevate compliance through our seamle...

At Atlys, we believe in the vision of creating a more open world by making travel efficient and accessible. Our focus is on simplifying the visa process, which is a significant pain point for travelers worldwide. By automating this process, we aim to revolutionize global travel and make the movement across borders more seamless. If you are passionate about building the future of travel technology, we invite you to join us on this exciting journey. As an Account Management Associate at Atlys, you will play a crucial role in managing existing travel agent accounts, maximizing revenue, and fostering long-term relationships to ensure a seamless experience. This position requires individuals with...

As a Pre-Sales Solution Engineer at our company, you will play a crucial role in understanding customer needs and developing sales strategies. Our platform solutions cater to a wide range of industries, including BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure, and Automobile sectors. Notable clients of ours include TATA Steel, Persistent Systems, Toshiba, Inox, and more. Your primary responsibility will be to identify value and challenges that can be addressed with our Expenses Management System (EMS) by engaging with customers and prospects. You will be tasked with articulating the value proposition and vision of our EMS to potential clients, providing functionally compel...

At Spyne, we are revolutionizing the marketing and sales of cars by leveraging cutting-edge Generative AI technology. What initially began as a visionary concept of utilizing AI-powered visuals to facilitate quicker online sales for auto dealers has now evolved into a comprehensive, AI-centric automotive retail ecosystem. With substantial backing of $16M in Series A funding from prominent investors like Accel and Vertex Ventures, we are experiencing rapid growth and expansion. Our achievements include launching groundbreaking AI-powered Image, Video & 360 solutions for automotive dealers, introducing the Gen AI powered Automotive Retail Suite to empower dealers in managing inventory, marketi...

Our global Instructor-Led Training & Certification organization is currently undergoing a transformative journey aimed at reimagining the way we serve our customers in an Easy, Expert, and Efficient manner. This transformation encompasses changes in people, processes, and technology, with our Experience Design team playing a pivotal role in driving this shift. As the Instructor-Led Training Experience Manager, you will be tasked with designing comprehensive Instructor Programs and enhancing the customer experiences of Instructor-led training. Collaborating closely with key stakeholders across the business, you will spearhead continuous improvement initiatives. Utilizing Experience Design met...

As a Sales Professional at Salesforce, you will play a crucial role in driving strategic sales initiatives within the technology sector in India. Your primary responsibility will be to exceed monthly/quarterly sales targets by selling Salesforce solutions to enterprise accounts. You will be tasked with handling the entire sales process, from territory identification and research to pipeline development and engagement with prospective clients. Your accounts will consist of a mix of existing clients with additional revenue opportunities and potential prospects. You will need to forecast sales activity, achieve revenue targets, and ensure customer satisfaction to create referenceable clients. T...

As a Regional Vice President of Signature Specialist Sales for South Asia at Salesforce, you will play a crucial role in leading a high-performing specialist sales team to drive the success of some of the company's largest and most complex customers. Your primary responsibilities will include developing and executing a successful sales strategy, driving revenue growth, and ensuring operational excellence within the team. You will be responsible for driving bookings and exceeding revenue targets for the Signature specialist sales business while accurately reporting on sales activity and forecasting to senior sales management. Additionally, you will collaborate with key leaders of the South As...

The Customer Success Manager plays a pivotal role in driving the success of our selected customers - some of our largest customers in the Manufacturing industry in India - by overseeing how they are onboarded with Autodesk solutions, use them effectively, and expand their impact to achieve business outcomes. You will manage your own portfolio of customers, primarily in the manufacturing industry, working directly with them to co-create and execute a tailored Customer Success Plan that ensures they derive measurable business value from their partnership with Autodesk and our Channel Partners. Additionally, you will leverage data-driven insights to trigger proactive outreach, addressing potent...

As the Senior Manager of Customer Success at Frido, you will be instrumental in establishing and overseeing a top-tier customer success division. Your role will entail leading the customer success team, ensuring customer contentment and loyalty, and providing a seamless customer experience. This position is ideally suited for a proactive leader with a successful history in direct-to-consumer startups and a deep understanding of customer relationship management. Your core responsibilities will include: - Strategic Leadership: Develop and implement customer success strategies to enhance customer satisfaction, retention, and loyalty. - Team Management: Recruit, train, and guide a high-performin...

At Small Medium Enterprises and Channel (SME&C), you will be part of a high-growth, AI-powered global sales team that is deeply connected to partners and driven by customer success. By combining the Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity with significant investments in technology. Leveraging AI and our extensive partner ecosystem, we are reshaping how businesses of all sizes adopt technology to drive growth and innovation. SME&C fosters a culture of innovation, opportunity, and inclusivity. Join our diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning drive every...

About BiteSpeed BiteSpeed is a Sequoia-backed SaaS startup that specializes in building an AI-native Marketing, Support & Sales suite for e-commerce brands. With a global presence spanning over 50+ countries and working with 2500+ e-commerce brands, we have successfully raised $5.5M+ in funding from renowned investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and others. As we continue to grow and expand, we are looking for individuals who can help us in our mission to double down on existing customers and drive customer retention. This role is pivotal in ensuring that our customers become true fans of BiteSpeed by providing exceptional customer service and listening to their fe...

As a member of Oracle Customer Success Services, you will be an essential part of the organization's commitment to customer success. Your role will involve providing high-quality support and services to premium customers, aiming to help them optimize the benefits of their Oracle investments. Your contributions will play a crucial role in ensuring customer satisfaction and loyalty. Join our team and be a part of delivering exceptional customer experiences through a wide range of services and solutions.,

As the Regional Head at YuCollect, a part of Yubi Group, you will play a pivotal role in leading our expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your responsibilities will include developing and executing the regional business development strategy, driving business growth, and taking full ownership of the profit and loss (P&L) within your region. You will need to have a strong sales acumen, excellent communication skills, and the ability to foster meaningful industry connections. Your key responsibilities will involve: **Business Development:** - Direct and execute the regional business development strategy, focusing on acquiring new clients and expanding existing ...

You will be joining a dynamic team at Key, a company dedicated to reimagining how professionals connect, create, and grow together. We are focused on building a platform that emphasizes authentic relationships and meaningful connections, harnessing the power of real human connection enhanced by technology. As an Associate Product Manager, your role will be pivotal in driving the vision, strategy, and execution of Key.ai's core platform features. You will be at the forefront of user experience, technical feasibility, and business goals, working collaboratively with cross-functional teams to shape the future of professional communities. Your key responsibilities will include assisting in devel...

As a Technical Support Engineer within the Customer Service & Support (CSS) organization at Microsoft, you will play a crucial role in delivering exceptional support experiences to customers. You will be responsible for owning, troubleshooting, and resolving customer technical issues, utilizing Microsoft's AI technology to provide efficient and secure solutions. Your contributions will help build trust and confidence among consumers, businesses, and partners, enabling them to maximize their Microsoft investments and prevent future problems. In this role, you will have the opportunity to enhance your career growth by honing your problem-solving, collaboration, and research skills. You will de...

As a SAP Sales Manager at our Hyderabad office, you will play a crucial role in leveraging your in-depth sales knowledge to engage with client decision makers. Your primary responsibility will involve showcasing how SAP S/4HANA technology can drive business transformation and deliver substantial benefits. Your key responsibilities will include building and nurturing SAP S/4 HANA pipelines, managing all stages of the sales cycle, identifying customer requirements, and developing compelling solution value propositions. You will also be tasked with preparing proposals, updating product information, responding to RFPs, and managing pre-sales and after-sales activities for SAP S/4 portfolio. To e...

The Support Operations position is responsible for providing excellent customer service to both internal and external customers, encompassing support delivery, product and process education, as well as career growth and development. This lead position in the Louisville office focuses on ensuring customer satisfaction and the development of direct reports. The ideal candidate is a motivated and detail-oriented professional who excels in a fast-paced and dynamic work environment. Reporting to the Manager, Operations Support, the Supervisor of Support Analyst executes various tasks related to career development, corrective action, customer support satisfaction, and special projects. Key Respons...

Hi, Greetings for the day!! This is Melissa Farro from RightMatch HR Services Pvt. Ltd. which is a firm specializing in Middle and Senior level hiring for the General Insurance industry. Wanted to discuss with reference to the job opportunity with our esteemed client "Top General Insurance Co. Ltd. Kindly have a look at the JD and let me know if you are interested with your updated cv. The details of the position are: Company: Top General Insurance Company Designation: Senior Manager - App Success Team. Reporting to: AVP Location: Mumbai Work Days: 5 Key Responsibilities: Handling Mobile app which they have devised and is available for policyholders to download on their mobile devices. Websi...

As an Assistant Sourcing Manager at our company located in Vikhroli, west, Mumbai, you will be responsible for streamlining complete sourcing operations across locations and coordinating with various teams such as Supply-chain, finance, customer success, and regional business teams to fulfill the growing business needs. Your role will involve coordinating with the catalog team for the entire product listing process, cataloging, and pricing strategies by monitoring and analyzing the complete cycle of how suppliers list their products with the company's product catalog, to how our customers find and discover the products. You will be expected to implement best practices in procurement and supp...

As a Customer Success Executive at Colosseum Tech Solutions Pvt Ltd, you will be the primary point of contact for enterprise clients post-sales. You will lead platform implementation, manage client relationships, ensure successful onboarding, and drive product adoption across client organizations. The role includes managing a small internal team, resolving issues, and collaborating across product, engineering, and support functions to deliver measurable client outcomes. This role demands ownership, strong communication skills, and travel-readiness for client success. Key Responsibilities Client Relationship Management Build and nurture strong relationships with key client stakeholders (prima...

You will be responsible for sales activities for our client in the EV battery segment. This role involves lead generation, relationship building, consultative selling, deal closure, customer success, market insights, and reporting & analysis. Your focus will be on identifying and qualifying leads, developing connections with decision-makers, tailoring solutions to customer needs, negotiating terms, nurturing existing accounts, staying informed on industry trends, and using data to improve outcomes. To qualify for this position, you should have a Bachelor's degree in a relevant field, with an MBA considered a plus. You must have at least 2 years of B2B sales experience, preferably in sectors ...

As a Digital Customer Success Manager (CSM) at LSEG, you will play a crucial role in optimizing the customer experience for our data products. Your focus will be on ensuring that customers fully realize the value of LSEG's offerings through successful product adoption and growth. Utilizing scalable, tech-enabled strategies, you will drive customer engagement and develop long-term relationships with customers, internal teams, and key partners. Your responsibilities will include handling a portfolio of customers using digital tools to ensure they effectively utilize our data and feeds products. You will leverage automation and technology such as CRM systems and dashboards to deliver proactive,...