Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role This role is about protecting a treasury that’s growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years. We are looking for a qualified CA with a keen eye for detail and a passion for finance to help us build a robust financial framework. If you're a motivated and ambitious finance professional looking to make a meaningful impact, we'd love to hear from you! What you’ll do Own and execute all financial operations like payroll processing, vendor payouts and collections(accounts receivables). Oversee and ensure adherence to all statutory compliance requirements , including Provident Fund (PF), Professional Tax (PT), and Goods and Services Tax (GST), etc. Develop and maintain financial models to support the company's strategic planning and decision-making processes. Manage the budgeting and forecasting process, working closely with department heads to ensure accurate and timely financial reporting. Oversee the company's cash management , including monitoring cash flow and optimising working capital. Manage relationships with external stakeholders , including investors, banks, and auditors. Support fundraising efforts , including developing investor presentations and financial projections. Develop and implement financial policies and procedures to ensure compliance with regulatory requirements and best practices. Drive operational efficiency by monitoring costing activities and identifying saving initiatives. Oversee completion of statutory audit from a big 4 audit firm. What makes you a good fit 4+ years of experience in finance controllership, accounting, or a related field. Building the finance function from 0-1 for a scaling SaaS company excites you. You’re open to being a generalist and adapting to the uncertainty of early stage. You understand budgeting, forecasting, and financial reporting like the back of your hand. Past experience working in SaaS accounting is an added plus. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here! Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉). We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) - Ecommerce AI startup BiteSpeed raised USD 3.5 million E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge About The Role Until Q3 of 2022 , our sales and go-to-market function had been founder-led . We then set up a small team of BDR & AE and thankfully replicated our initial success . We’ve now grown 10X in the past 1 year due to the efforts of the founder and the small sales team we built. We initially tested Outbound prospecting ourselves to validate if scaling this effort was feasible. Our initial results from Outbound prospecting have been very promising. Cold calling and LinkedIn are the top two channels that have shown great results for us. Now, it’s time to scale our sales team, and we’re looking to hire 2 smart, high-energy AEs for the International Market to convert the SQLs generated by our BDR team's outbound efforts and bring in the $$$. Simple, right? What You’ll Do Tl;dr sell, sell, and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to International e-commerce business owners to understand their problems & help them see how our product improves their lives. You’ll be responsible for the end-to-end sales funnel from generating leads to converting them over product demos and getting the $$ in. Writing creative cold emails/LinkedIn messages that truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor during sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipeline for the regular flow of customer insights to the product team. Building the backbone of our sales process to scale for the next stage of growth. What Makes You a Good Fit Your childhood dream was to sell ice to an Eskimo (brownie points if you've tried it). You have 2+ years of experience doing high-volume sales in the International region at an SMB SaaS startup (this is not a hard requirement). You have stories of selling stuff to people (this could even be concert tickets, sports cards, or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top-of-market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way of Life Over time we’ve realized that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that. It’s taken us time to discover and articulate what our culture feels like; this evolving document attempts to candidly share what it’s like working at BiteSpeed. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation We like to think of BiteSpeed as a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for, and we bet on people who want that journey for themselves. There are stories of people across the company from a 20-year-old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success, and we want to help them get there. Wealth Creation Somehow most companies are shy about wanting to make money. It’s looked at as this thing that everyone does but no one really talks about. We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value in getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity, and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values. Winning Together We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognizing it’s a team sport. We don't care about man of the match awards, either we win the trophy, or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energizing. The question we ask ourselves is - can we play the game like it’s never been played before? Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward, and sometimes have to let go based on our values. **We have 5 core values:-** Go Above And Beyond We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so Making Things Happen Each company has an operating rhythm, and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way Say It Like It Is We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation Progress Over Perfection We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritization and problem-solving and actively look for 80/20 solutions Don’t Take Yourself Seriously, Take Your Work Seriously Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, and being self-critical all add up to this Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes Jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case-to-case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay salaries in the first week of the month. Skills: product demonstration,deal closures,communication,saas Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here! Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉). We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) - Ecommerce AI startup BiteSpeed raised USD 3.5 million E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge About The Role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from Outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire 2 smart, high energetic AEs for Indian Market to convert the SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners in Indian region, understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for the end to end sales funnel from generating leads to converting them over product demos and getting the $$ in. Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 2+ years of experience doing high volume sales in Indian region at an SMB SaaS startup (this is not a hard requirement). You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way Of Life Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that. It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation We like to think of BiteSpeed as being a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success and we want to help them get there. Wealth Creation Somehow most companies are shy about wanting to make money. It’s looked at as this thing which everyone does but no one really talks about. We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values. Winning Together We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognising it’s a team sport. We don't care about man of the match awards, either we win the trophy or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energising. The question we ask ourselves is - can we play the game like it’s never been played before? Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. ****We have 5 core values:- Go Above And Beyond We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so Making Things Happen Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way Say It Like It Is We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation Progress Over Perfection We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions Don’t Take Yourself Seriously, Take Your Work Seriously Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, being self-critical all add up to this Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. Skills: communication,product demonstration,deal closures,saas Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What you’ll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 1+ years of work experience in customer success with technical understanding of the product . You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Salary and Location Location: Bangalore Expected CTC: We pay on top of market standards with generous ESOPs for everyone in the team. Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos). Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 4+ years of experience doing Mid-market/enterprise sales at a SaaS startup. You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from Outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our BDR efforts and we’re looking to hire 2 smart, high energetic BDRs to flood our sales pipeline through their Outbound prospecting efforts. What you’ll do Tl;dr dial & write to your prospects using all the left out creativity within you and build a strong $$$ pipeline from top Named Accounts . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally, understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for the prospecting piece of sales funnel from generating leads to building pipeline. But, don’t worry, you will be measured only on SQLs, not pipeline. We recognise that this is not in your control. Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over cold calls to show prospects how our product improves their lives. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 1+ years of experience doing high volume Outbound prospecting at an SMB SaaS startup (this is not a hard requirement). You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos). Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 2+ years of experience doing Mid-market/enterprise sales at a SaaS startup with some experience in the EMEA/International Sales . You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Our revenue engine has been sales driven so far and now we’re shifting gears and putting more focus on our marketing to build a standout brand , open up new ways to generate demand , and help the sales team close even more deals. We’re looking for a Product Marketing Manager who loves crafting stories through content that truly connects with people. If you're someone who can help us shape our product narrative and build a brand that stands out, this might be for you! What you’ll do Create content strategies that align with product and business goals. Produce high-quality marketing materials like case studies, blog posts, website copy, sales collateral, PR content, founder-led content, and email campaigns. Own product messaging and ensure consistency across all channels. Collaborate with product teams to turn technical details into clear customer benefits. Work with sales to create materials that help close deals . Monitor market trends , competitor activity, and customer feedback to refine messaging. Manage content calendar and production workflow across teams. Track content performance and optimize based on data insights. What makes you a good fit You have 2-4 years of product marketing experience, ideally in a B2B SaaS setting. You’re good at writing and have a portfolio that shows off different types of content. You’re great at thinking strategically and simplifying complex ideas into clear messages. Have experience working closely with product and sales teams. Comfortable using data to plan content and measure its success. Solid project management skills to juggle multiple projects at once. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role "Train people well enough so they can leave. Treat them well enough so they don’t want to." – Sir Richard Branson summed it up well. At BiteSpeed, we're obsessed with talent density . This role is about helping our team grow into the best versions of themselves, while being the go-to support system for the entire company. We don’t see HR as just a value-protection function. We’re designing it to be a value-creating one—deeply involved in helping our people do the best work of their lives . What you’ll do Tl;dr being an invisible support layer for the entire company as we scale from 60 to 100 people within a year, doing everything we can to help people reach their potential. Managing onboarding for new team members, everything it takes to make the new folks comfortable & kicked to get started from paperwork to onboarding checklists & even sending some cool BiteSpeed swag to welcome them. Managing employee data & compliances for things like health insurances, salary slips so they don't have to worry about this. Assisting in payroll management & reimbursements , basically getting everyone paid on time (we tried the work for free model & didn’t quite work out). Overseeing all people operations - from picking the right gifts on occasions for the team to planning our quarterly off-sites & even managing our inventory(read: Macbooks). Regular one-on-ones with the team to understand how they’re doing personally & professionally, enabling them to become successful by teaming up with peers & managers. What makes you a good fit You like the challenge of taking BiteSpeed from total chaos to less chaos as we scale from to 100+ employees , with smart processes & diligent execution. You have 2+ years of experience driving the people function at an early stage startup (50+ employees). You’re a people custodian , it’s all about people for you & you get a kick out of creating a workspace with enviable talent density. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on tushita@bitespeed.co & cc talent@bitespeed.co . Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role This role is about protecting a treasury that’s growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years. We are looking for a qualified CA with a keen eye for detail and a passion for finance to help us build a robust financial framework. If you're a motivated and ambitious finance professional looking to make a meaningful impact, we'd love to hear from you! What you’ll do Own and execute all financial operations like payroll processing, vendor payouts and collections(accounts receivables). Oversee and ensure adherence to all statutory compliance requirements , including Provident Fund (PF), Professional Tax (PT), and Goods and Services Tax (GST), etc. Develop and maintain financial models to support the company's strategic planning and decision-making processes. Manage the budgeting and forecasting process, working closely with department heads to ensure accurate and timely financial reporting. Oversee the company's cash management , including monitoring cash flow and optimising working capital. Manage relationships with external stakeholders , including investors, banks, and auditors. Support fundraising efforts , including developing investor presentations and financial projections. Develop and implement financial policies and procedures to ensure compliance with regulatory requirements and best practices. Drive operational efficiency by monitoring costing activities and identifying saving initiatives. Oversee completion of statutory audit from a big 4 audit firm. What makes you a good fit 4+ years of experience in finance controllership, accounting, or a related field. Building the finance function from 0-1 for a scaling SaaS company excites you. You’re open to being a generalist and adapting to the uncertainty of early stage. You understand budgeting, forecasting, and financial reporting like the back of your hand. Past experience working in SaaS accounting is an added plus. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands . We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here- https://www.notion.so/bitespeed/BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cacd24f Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/ [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital About The Role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer onboarding and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What You’ll Do Your core job is to own our customer relationships, make them successful and fans of BiteSpeed. Giving customers a delightful onboarding experience and helping them get setup for success. Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. What Makes You a Good Fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 1+ years of experience in B2B customer onboarding, managing customer success & support at a SaaS startup. You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way Of Life Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that. It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Work From Home Budget - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered. Quarterly Offsites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Unlimited Leaves - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion). Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co . Tell us about something you shipped that you’re particularly proud of (could be due to quality or constraints or anything that made it valuable for you). Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here! Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉). We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) - Ecommerce AI startup BiteSpeed raised USD 3.5 million E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge About The Role This role is about protecting a treasury that’s growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years. This is one of our first hire in finance and you’ll be responsible for overseeing day-to-day financial operations, accounts receivables (collections) & reconciliation. It involves working closely with the CEO, executive team, and investors to develop and execute financial strategies that drive growth and profitability. What you’ll do Generate and send invoices to clients for our subscriptions and services. Track outstanding balances and follow up with clients on payment statuses. Resolve billing questions and issues with clients. Collaborate with internal teams to address any billing discrepancies. Maintain accurate records of payments and update customer accounts. Provide reports on accounts receivables status and flag any concerns What makes you a good fit You understand collections & reconciliation like the back of your hand. You’re open to being a generalist and adapting to the uncertainty of early stage. 1+ years of past experience working in SaaS accounting is an added plus. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way Of Life Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that. It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation We like to think of BiteSpeed as being a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success and we want to help them get there. Wealth Creation Somehow most companies are shy about wanting to make money. It’s looked at as this thing which everyone does but no one really talks about. We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values. Winning Together We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognising it’s a team sport. We don't care about man of the match awards, either we win the trophy or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energising. The question we ask ourselves is - can we play the game like it’s never been played before? Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. ****We have 5 core values:- Go Above And Beyond We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so Making Things Happen Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way Say It Like It Is We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation Progress Over Perfection We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions Don’t Take Yourself Seriously, Take Your Work Seriously Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, being self-critical all add up to this Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. Skills: communication skills,account rece,billing process,negotiation skills,saas,account coordination,saas accounting,collections,e-commerce,accounts receivables,customer engagement,reconciliation,financial operations Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role "Train people well enough so they can leave. Treat them well enough so they don’t want to." – Sir Richard Branson summed it up well. At BiteSpeed, we're obsessed with talent density . This role is about helping our team grow into the best versions of themselves, while being the go-to support system for the entire company. We don’t see HR as just a value-protection function. We’re designing it to be a value-creating one—deeply involved in helping our people do the best work of their lives . What you’ll do Tl;dr being an invisible support layer for the entire company as we scale from 60 to 100 people within a year, doing everything we can to help people reach their potential. Managing onboarding for new team members, everything it takes to make the new folks comfortable & kicked to get started from paperwork to onboarding checklists & even sending some cool BiteSpeed swag to welcome them. Managing employee data & compliances for things like health insurances, salary slips so they don't have to worry about this. Assisting in payroll management & reimbursements , basically getting everyone paid on time (we tried the work for free model & didn’t quite work out). Overseeing all people operations - from picking the right gifts on occasions for the team to planning our quarterly off-sites & even managing our inventory(read: Macbooks). Regular one-on-ones with the team to understand how they’re doing personally & professionally, enabling them to become successful by teaming up with peers & managers. What makes you a good fit You like the challenge of taking BiteSpeed from total chaos to less chaos as we scale from to 100+ employees , with smart processes & diligent execution. You have 2+ years of experience driving the people function at an early stage startup (50+ employees). You’re a people custodian , it’s all about people for you & you get a kick out of creating a workspace with enviable talent density. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on tushita@bitespeed.co & cc talent@bitespeed.co . Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos). Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 2+ years of experience doing Mid-market/enterprise sales at a SaaS startup with some experience in the EMEA/International Sales . You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Offsites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos). Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 2+ years of experience doing Mid-market/enterprise sales at a SaaS startup with some experience in the EMEA/International Sales . You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role Till Q3 of 2022 , our sales and go-to-market function has been founder-led . Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success . We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built. We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this. Our initial results from outbound prospecting have been nothing less than promising. Cold calling and LinkedIn are the top two channels that have shown great promising results for us. So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ . Simple, right? What you’ll do Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives. You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos). Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 4+ years of experience doing Mid-market/enterprise sales at a SaaS startup. You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role This is a true generalist business role that involves working closely with our CEO on growth and revenue initiatives . It’s an intense, always on, high impact role. If you enjoy all things business & sales, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :). The role spans across unlocking new 0-1 motions in international markets , starting and scaling new channels like partnerships and events, overseeing sales and account management strategy & revenue operations. What you’ll do Partner with sales teams on revenue maximisation initiatives ranging from pricing and packaging strategy to optimising demos and pitches for different segments of customers. Setting up tooling and operational processes for sales monitoring and revenue planning. Partner with CS teams on upselling and churn management strategy. Own new 0-1 initiatives in international markets for expansion . Own new channel initiatives like partnerships and event marketing. Work closely with CEO on enterprise deals. What makes you a good fit 2+ years of early stage startup experience on the business side. Love all things business and sales and don’t shy away from getting your hands dirty to get the job done. Comfortable with early stage startup imperfections and able to operate in disorder. Extremely high agency and adaptability to make things happen. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role This role is about protecting a treasury that’s growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years. We are looking for a qualified CA with a keen eye for detail and a passion for finance to help us build a robust financial framework. If you're a motivated and ambitious finance professional looking to make a meaningful impact, we'd love to hear from you! What you’ll do Own and execute all financial operations like payroll processing, vendor payouts and collections(accounts receivables). Oversee and ensure adherence to all statutory compliance requirements , including Provident Fund (PF), Professional Tax (PT), and Goods and Services Tax (GST), etc. Develop and maintain financial models to support the company's strategic planning and decision-making processes. Manage the budgeting and forecasting process, working closely with department heads to ensure accurate and timely financial reporting. Oversee the company's cash management , including monitoring cash flow and optimising working capital. Manage relationships with external stakeholders , including investors, banks, and auditors. Support fundraising efforts , including developing investor presentations and financial projections. Develop and implement financial policies and procedures to ensure compliance with regulatory requirements and best practices. Drive operational efficiency by monitoring costing activities and identifying saving initiatives. Oversee completion of statutory audit from a big 4 audit firm. What makes you a good fit 4+ years of experience in finance controllership, accounting, or a related field. Building the finance function from 0-1 for a scaling SaaS company excites you. You’re open to being a generalist and adapting to the uncertainty of early stage. You understand budgeting, forecasting, and financial reporting like the back of your hand. Past experience working in SaaS accounting is an added plus. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role This is a true generalist business role that involves working closely with our CEO on cross-functional initiatives. It’s an intense, always on, high impact role. If you enjoy all things business & operations, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :). The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships, supporting HR and org level initiatives, perfect for someone who thrives in ambiguity, likes solving unstructured problems, and enjoys collaborating across functions. What you’ll do Solve high-impact, cross-functional problems that don’t have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes. Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools. Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design. Own and drive key partnerships (e.g. payment providers, enablement tools), ensuring seamless coordination across teams and timely execution. Lead company-wide initiatives in collaboration with HR — from improving onboarding processes to driving org health projects. Support strategic hiring efforts — from workforce planning to closing key roles, especially in Sales, CS, and Ops. Drive revenue and capacity planning , working with the CEO and team leads to ensure resources and targets are aligned. Design and maintain key business metrics and dashboards , ensuring accurate, actionable data is available for decision-making. What makes you a good fit 2+ years of early stage startup experience on the business side. Love all things business and sales and don’t shy away from getting your hands dirty to get the job done. Can context-switch between domains (support → sales → HR) without losing depth. Comfortable with early stage startup imperfections and able to operate in disorder. Extremely high agency and adaptability to make things happen. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About BiteSpeed Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online. Currently, 3000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. 💡 Read more about our mission and the story of commerce here- https://www.notion.so/bitespeed/BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cacd24f Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414 About the role At BiteSpeed, providing the highest level of support possible has been a priority from Day 0. We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps.shopify.com/bitespeed-fb-messenger-chatbot). We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up. What you’ll do This role is a mix of supporting customers who reach out over live chat & emails. You'll be chatting with e-commerce business owners globally (50+ countries) , understanding how they run their business & helping them setup our product to make them successful. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a basic knowledge of SQL, JavaScript, Postman API testing and web debugging/analytics (not a hard requirement). Experience at an early stage SaaS startup would be a plus (this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Salary and Location Location: Bangalore Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team. Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e. Our Purpose At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:- Personal Transformation Wealth Creation Winning Together Our Values Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. We have 5 core values:- Go Above And Beyond Making Things Happen Say It Like It Is Progress Over Perfection Don’t Take Yourself Seriously, Take Your Work Seriously Perks & Benefits Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us. Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking). Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often. Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing. Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co. Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co. Show more Show less
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