1267 Customer Success Jobs - Page 8

As a Senior Director Customer Success Manager at Korn Ferry Digital, your mission is to engage and be the thought partner to Korn Ferry Digital's A&S clients in achieving measurable success through the effective adoption and usage of solutions. You will manage a portfolio of high-value client accounts, focusing on targeted renewals and playing a team leadership role across the regional CSM team. Your role involves acting as a thought partner to A&S Commercial and Delivery leaders, implementing best practices, and contributing to consistent ways of working across accounts and geographies. **Key Responsibilities:** - Identify and manage relationships across client stakeholders, understanding t...

As a Customer Success Manager at SiteMinder, your role is crucial in leading a team of Customer Success Advisors to ensure exceptional customer experiences and maximize customer lifetime value. Here's a breakdown of what you'll be doing: - **Team Leader & Coach**: - Guide and mentor a team of Customer Success Advisors through training, coaching, and performance management to foster their growth. - **Retention Strategist**: - Become an internal Subject Matter Expert (SME) for customer retention and churn by analyzing data, identifying trends, and developing strategies to minimize churn. - **Key Contributor**: - Ensure your team consistently achieves or surpasses key performance indicators (KP...

As a Customer Success Manager at Radancy, you will play a crucial role in driving successful adoption, retention, and growth of Radancy Talent Acquisition Cloud and professional services for valued customers. Your primary responsibility will be to establish strong relationships with assigned accounts, utilizing our data-driven platform to optimize hiring outcomes and ROI effectively. Your exceptional organizational and communication skills, along with a deep understanding of our platform, will be key to your success in this role. Collaborating closely with cross-functional teams, you will ensure that customers achieve their goals and KPIs efficiently. **Responsibilities:** - Act as the main ...

LogisticsNow is a Shell (Fortune 100) and Flipkart (Walmart) backed start-upbuilding the brain for logistics, for every major country in the world, helping Truckers/Transporters and leading Manufacturers leverage the power of tech + data science by providing logistics intelligence, procurement, and automation solutions to organize the currently fragmented logistics industry. Customer Success Associate Why LogisticsNow: An ultra-fast, growth-driven startup where learning is continuous, performance is rewarded, and your ideas can reshape the future of logistics. Join a culture that believes we can dent the universe and unlock the best version of you. About the Role As a Customer Success Associ...

Customer Succes Specialist Location & Employment Type Location: Shivaji Nagar, Bengaluru Employment Type: Full-time (Permanent) Work Arrangement: On-site work (5 days/week) Working Hours: 9:00 AM 6:00 PM (1-hour break included) Holidays: Saturdays, Sundays, and Indian public holidays Role Overview: Track Test is a coding skill assessment platform trusted by over 500 companies in Japan, including global leaders such as TCS, Toyota, SoftBank, and Deloitte. It enables organizations to evaluate the real-world coding ability of engineers using auto-graded tasks in areas such as algorithms, software development, debugging, and AI. As we expand globally, we are looking for a passionate Customer Suc...

**Job Description:** **Role Overview:** As the Industry Lead - BFSI at AppsFlyer, your role is crucial in deepening the consultative partnership with the BFSI ecosystem in the APAC region, particularly focusing on India. You will be the subject matter expert in the BFSI vertical, playing a senior-level, cross-functional role with high visibility across strategic accounts and regional leadership. While not involving team management, this role demands vertical ownership, industry expertise, and the ability to influence decision-making at multiple levels within the organization and client base. **Key Responsibilities:** - Develop and execute AppsFlyer's BFSI vertical strategy across India and b...

Role Overview: Relinns Technologies is looking for an experienced and proactive Customer Success Manager to lead customer success efforts in Mohali. As a Customer Success Manager, you will be responsible for providing expert-level support and guidance to customers, leading a team of customer success associates, and conducting product demos to enhance adoption and satisfaction. Key Responsibilities: - Serve as the primary point of contact for escalated customer inquiries, complex issues, and strategic accounts. - Lead and mentor a team of customer success associates to deliver exceptional customer service. - Conduct product demos and presentations to showcase features, benefits, and capabilit...

As a Sales Professional at Salesforce, you will be part of a dynamic team that believes in uniting companies and customers, utilizing business as a platform for positive change. With a focus on creating a more equitable and sustainable future, you will play a crucial role in helping companies connect with their customers through our #1 CRM, Customer 360. As a Trailblazer, you will drive your performance and growth, chart new paths, and contribute to improving the global landscape. **Key Responsibilities:** - Exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. - Handle the entire sales process ...

As a Renewal Executive at our Surat Head Office, your main responsibility will be to manage client renewals, post-sales relationships, and ensure the smooth continuation of subscriptions or service contracts. Your role will involve building strong relationships with clients, identifying upselling opportunities, collaborating with internal teams, maintaining accurate records, and providing excellent customer support. Key Responsibilities: - Manage the renewal cycle of existing customers to ensure timely contract or subscription renewals. - Build strong relationships with clients to understand their ongoing needs and ensure satisfaction with the product/service. - Identify opportunities for up...

Role Overview: As a Product Manager in the Customer Experiences Apps and AI team in the Webex Customer Experience organization, you will play a key role in shaping the future of customer experience by delivering intelligent, intuitive, and efficient experiences for agents, supervisors, operators, and analysts. Your primary focus will be to harness the power of AI to streamline workflows, reduce manual effort, and deliver actionable insights that enhance both day-to-day efficiency and long-term effectiveness. You'll help evolve how users interact with core contact center capabilities by improving workflows and embedding AI-driven recommendations, real-time adaptability, and automation into ar...

As a Salesforce Sales Professional, you will be part of a dynamic team dedicated to bringing companies and customers together through innovative CRM solutions. With a focus on exceeding sales targets and fostering customer success, you will play a crucial role in driving strategic initiatives and expanding the Salesforce footprint in the Indian market. **Key Responsibilities:** - Exceed monthly/quarterly sales targets by selling Salesforce solutions to enterprise accounts in India - Identify and research territories to develop a go-to-market strategy and target account list - Build and maintain a robust sales pipeline through cold calling, email campaigns, and market knowledge - Engage with ...

Job Title: Customer Success Manager (CSM) Location: Bangalore / Kolkata Experience Required: 3+ years in Saas Industry: IT Services / Software/ Customer Experience (CX). Employment Type: Full-time https://www.omind.ai/ Why Join Us? Work with cutting-edge CX solutions transforming digital engagement. Be part of a collaborative and high-performance team culture. Growth opportunities in a fast-scaling business environment. Role Summary : You will manage the full customer lifecycle for enterprise clients from onboarding and product training to renewal and expansion. Ensure successful deployment and value realization of Omind's AI-powered CX suite and build customer champions who drive long-term ...

Overview : The Engagement Lead will be responsible for driving strategic client engagement, ensuring high levels of customer satisfaction, and aligning account performance with Codvos business objectives. This role serves as a key liaison between clients and internal teams, advocating for client needs while identifying opportunities for growth and service improvement. The Engagement Lead plays a critical role in maintaining strong relationships, overseeing governance, and supporting revenue goals through proactive account management. Key Responsibilities: Lead engagement strategy and execution across assigned client accounts, acting as the primary point of contact. Ensure timely delivery of ...

About the Company Our client, Proflex Finance is a high-growth Silicon Valleybased fintech and technology company founded by IIT alumni and serial entrepreneurs. Its proprietary investment platform powers automated AI investing and high-leverage trading . Proflex caters to High-Net-Worth Individuals and Institutions, with an average client account size of $500K. Role Overview As a Customer Success Associate , you will be responsible for driving conversions, onboarding new clients, and building customer engagement through automation and analytics. This role gives you end-to-end ownership of customer interactions and the chance to directly impact business growth. Key Responsibilities Research ...

Role & responsibilities Manage customer relationships and develop new influential connections, becoming a trusted partner. Support retention and renewals by identifying value stories, and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth. Seamless onboarding of new customers and training. Drive customer satisfaction by delivering tailored value stories and demonstrating product ROI. Collaborate with sales/marketing for account renewals and licensing. Researching and identifying new/upsell sales opportunities, generating leads, target identification, and classification. Reaching out to new customers, making presentations and pi...

You will be joining a dynamic and inclusive team at BMC, where trust is not just a word but a way of life. Our award-winning company values diversity and giving back to the community. We strive for excellence every day in a fun and supportive work environment that allows you to balance your priorities. At BMC, your wins will be celebrated, and you will be surrounded by inspiring peers who will drive, support, and make you laugh. As a part of the BMC OneCS Success Central team, you will play a crucial role in integrating all Customer Success functions through a standardized Unified Service Delivery model. This role primarily focuses on Product-Market-Fit (PMF) and Go-To-Market (GTM) strategie...

As an Account Management Manager at goGlocal, your primary responsibility is to own and grow key brand relationships. You will serve as the main point of contact for assigned brands and partners, ensuring smooth onboarding, successful activation, and continuous performance optimization across global markets. Your role involves working closely with various internal teams to deliver brand goals, track client performance metrics, conduct regular business reviews, and resolve client issues efficiently while maintaining a positive brand experience. Key Responsibilities: - Serve as the primary point of contact for assigned brands and partners - Oversee onboarding, training, and activation of clien...

Role Overview: As the leader of the Network Customer Success team in the AP region at Mastercard, reporting to the Regional Lead of Customer Success, your role is crucial in developing and executing strategic priorities to ensure positive outcomes for priority customers and segments through effective utilization of Services network products. Collaboration with cross-functional teams will be essential to deliver the full value proposition of Mastercard Network Products to customers. Key Responsibilities: - Establish strong partnerships with customers by understanding their business needs and ensuring value realization during network product launch and post-sale - Identify optimization opportu...

Company Name:- Vyapar App - Billing Software Responsibilities: Contact the potential leads assigned and inform them about the product and the services provided. Answer questions about products and services of the company. Ask questions to understand customer requirements and help them remain active on the platform. Make timely follow ups and hand hold the customer in completing the onboarding. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Go t...

As an Escalations Manager at Plum's Founders Office, you will play a crucial role in managing and resolving escalations effectively. Your primary focus will be on ensuring exceptional customer experience by addressing and resolving issues promptly. Here is what you can expect in this role: Role Overview: You will be responsible for managing escalations effectively and ensuring timely resolution. Your role will involve collaborating with internal and external teams, analyzing data to identify patterns, and providing feedback to Operations, Sales, and Product teams. Additionally, you will be required to communicate with various stakeholders, including employees, HR personnel, decision-makers, ...

As a Client Account Manager in the Product Delivery team at Cygnet.One, your role will involve collaborating with clients to implement and onboard VAT automation projects. You will be responsible for integrating VAT software with clients" ERP systems, providing end-to-end support in VAT return preparation and filing processes, building strong client relationships, managing project deliverables, and ensuring client satisfaction. Additionally, you will assist existing clients in improving product adoption and usage, communicate with senior stakeholders and clients, and continuously learn and apply new knowledge in tax technology, project management, and software integration. Key Responsibiliti...

As an AI Solutions Engineer, you will play a crucial role in designing, building, and deploying end-to-end AI solutions with a specific focus on Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) workflows. Your in-depth knowledge of large language models and natural language processing techniques will be vital for efficient engineering. Moreover, your hands-on experience with Oracle Fusion Cloud Applications (ERP and HCM) and their AI features will be essential for creating AI chatbots using Oracle Digital Assistance (ODA), Fusion APIs, Oracle Integration Cloud (OIC), and genAI services. Your expertise in testing and validation processes will guarantee the precision and e...

As an ideal candidate for this role, you will be responsible for providing technical and application configuration support to enterprise customers. Your key responsibilities will include: - Answering technical and application configuration questions from customers in a timely and accurate manner. - Assisting in troubleshooting 1st and 2nd level technical issues to ensure smooth operations for our customers. - Collaborating with other business units such as the Integration team, Operations, and Customer Success to guarantee the success of our customers. - Taking ownership of customer production environments to maintain high levels of performance and reliability. You will work full-time on a p...

As the Chief Operating Officer (COO) at Anchanto, you will play a pivotal role as the #2 executive in the organization. Reporting directly to the CEO, you will be responsible for overseeing day-to-day operations on a global scale, focusing on delivery, implementation, customer success, quality assurance, and internal operations. Your primary objective will be to drive operational efficiency, enhance performance, and elevate customer satisfaction across various regions. **Key Responsibilities:** - Lead and optimize global delivery processes, onboarding procedures, customer success initiatives, and support operations. - Standardize processes, systems, and playbooks to enhance efficiency and en...

As an ideal candidate for the position, you will be responsible for appropriately identifying the needs of both new and current customers to support them in successfully utilizing our product. This involves establishing effective communication with clients and internal team members to comprehensively address and resolve any customer challenges that may arise. Key Responsibilities: - Collaborate across different departments within the company to ensure effective communication with all parties involved in customer success - Cultivate and nurture relationships with customers to gain a deep understanding of their requirements and facilitate their fulfillment - Conduct on-site visits to customers...