1267 Customer Success Jobs - Page 14

Role Overview: You will be responsible for testing web and mobile applications through manual and automation approaches. Working within an Agile scrum team, you will collaborate with the development team to ensure quality. Understanding end user deployment, you will contribute to requirements and design reviews. You will also develop acceptance criteria for stories and verify the product against them. Developing test plans and strategies for web applications aligning with the scrum model of development will be part of your responsibilities. Additionally, you will create automation scripts for stories during development, execute them to reduce cycle time, and improve quality. Monitoring relea...

Hiring Digital Adoption Specialists (2–6 yrs) in Bangalore, Pune & Indore. Role involves 70% client consulting & 30% HTML/CSS, driving adoption of Whatfix products, stakeholder communication & solution delivery. Required Candidate profile Dynamic professional (2–6 yrs) with expertise in client consulting, instructional design/tech writing, HTML/CSS,Salesforce, and digital adoption solutions. Strong Communication and Stakeholder skills.

Customer Success - Increase renewal rates and reduce churn Define & Optimize Customer Lifecycle Measure Effectiveness of Customer Success Lead Customer Success Team Enhance Effectiveness and Efficiency Through Technology Inspire Customer Success Required Candidate profile Customer Success exp in leading customer-facing organization manage through persuasion negotiation & consensus building empathy to customer understanding of value drivers in recurring revenue business

As a member of Oracle Customer Success Services (CSS) Learning Adoption & Renewals group, you will play a crucial role in empowering over 2,500 global customers to maximize their Oracle investments. Your responsibilities will include: - Developing and implementing strategies to drive customer adoption of Oracle University's Cloud Learning Subscriptions (MyLearn). - Leading, mentoring, and scaling a high-performing team of Service Solutions Specialists to support Oracle Cloud customers across various industries and geographies. - Championing Oracle learning offerings to clients by articulating business value and alignment with customer success goals. - Partnering with customers to design pers...

As a Product Marketing Lead at Hexnode, a division of Mitsogo Inc., you will play a crucial role in spearheading the go-to-market strategy, product positioning, and messaging for Unified Endpoint Management (UEM) solutions. Your collaborative efforts with cross-functional teams will ensure that our offerings meet market demands and exceed customer expectations. Key Responsibilities: - **Market Analysis and Strategy:** - Conduct in-depth market research to identify customer needs, industry trends, and competitive dynamics. - Develop and refine product positioning and messaging to effectively differentiate our offerings. - Identify and target key market segments with tailored marketing strateg...

As a Customer Success Executive, your role is crucial in ensuring that users derive maximum value from our product and remain engaged. Your responsibilities will include but are not limited to: - Owning and managing customer relationships post-onboarding to guarantee retention and satisfaction. - Handling inbound and outbound communication through email, calls, or chat to provide support and engage customers. - Proactively monitoring app uninstalls, reaching out to users, understanding reasons for uninstallation, resolving concerns, and guiding users to reinstall the app. - Providing responsive and proactive support to effectively resolve customer queries. - Educating customers on product fe...

As an Account Executive at our company, you will be responsible for driving sales revenue in the defined Industry within your assigned geographical region. You will represent the complete portfolio of Analytics from Salesforce, including Tableau, Data Cloud for Tableau, etc. Your role will involve demonstrating relentless Customer Focus while managing all aspects of the sales process and customer relationship, from Account Planning to Lead Qualification, Management, Negotiation, and Closing. This is a quota-carrying sales position. Some of the key responsibilities you'll have in this role include: - Creating and executing effective territory and account plans for the specified industry/regio...

Role Overview: You are a highly experienced Head of Customer Success & Operations with a strong background in healthcare and Pharma industries. Your main responsibility is to manage client relationships, ensure exceptional customer experience, and drive growth through strategic business development. You will be leading Customer Success and Operations teams, managing client accounts, organizing virtual medical educational events, collaborating with cross-functional teams, and continuously improving processes to enhance customer support operations. Key Responsibilities: - Lead Customer Success and Operations teams to ensure high levels of client satisfaction and retention. - Manage both B2B an...

As an Associate Engagement Manager (Product Manager) at Quantiphi, you will play a key role in shaping the future of enterprise-grade GenAI/Agentic platforms. You will have the opportunity to work closely with customer stakeholders to understand their business needs, define product vision, and drive platform development and delivery. Your strong communication and stakeholder management skills will be crucial in building trust-based relationships with enterprise customers and ensuring long-term success. **Role Overview:** As an Associate Engagement Manager (Product Manager) at Quantiphi, your role will involve partnering with customer stakeholders to uncover business needs, defining product v...

As a Customer Success Specialist at Cisco, you will play a crucial role in ensuring customer success by providing technical guidance, executing customer strategies, and proactively assisting customers in adopting Cisco's observability solutions. Your impact will be defined by your ability to develop strong relationships with key collaborators within customer and Cisco teams, enabling customers to derive maximum value from their observability investments, and guiding new customers through the product lifecycle journey. Your responsibilities will include: - Developing a deep understanding of Cisco's observability products and technical aspects to effectively assist customers with inquiries, co...

As an Experienced Implementation Analyst at Docyt, a member of the Customer Success team, you will work closely with the Manager of Implementations to provide value to customers through Docyt's software. Your role will involve identifying customer requirements and configuring solutions to meet those needs. This includes customer onboarding, training, data validation, and ongoing software support post-adoption. Key Responsibilities: - Drive implementation milestones by planning and executing tasks for successful first financials delivery - Lead Customer Success initiatives with management support, sharing expertise and mentoring team members - Conduct productive customer meetings and workshop...

As a Sales Professional at Salesforce, you will be part of a dynamic team committed to revolutionizing the software landscape. Your primary goal will be to exceed sales targets by driving strategic sales initiatives into enterprise accounts within the largest companies in India. Your role will involve identifying territories, conducting research, creating a go-to-market strategy, and maintaining a qualified target account list. You will be responsible for pipeline development through various channels such as cold calling, email campaigns, and leveraging market sector knowledge. Your focus will be on new business sales while expanding existing accounts to ensure revenue achievement and custom...

Join the Global Force in IT and Networking at CHANGE Networks. CHANGE Networks is a leading multinational technology company specializing in software development and the distribution of cutting-edge networking equipment across the globe. Headquartered in India, CHANGE Networks operates international offices in Dubai, Hong Kong, China, and the USA, serving a rapidly growing global customer base. As part of our strategic global expansion, we are actively looking for highly motivated, ambitious, and forward-thinking individuals to join our dynamic Sales and Marketing teams. Whether you're a seasoned professional or a passionate fresher, this is a rare opportunity to gain hands-on experience in ...

As a Digital Solution Advisor at HighRadius, you will be an integral part of the front-end sales/account management team, collaborating closely with the Account Executive to engage with prospects and customers. Your primary goal will be to drive sales through the pipeline and facilitate deal closures by showcasing the value of HighRadius products and services. You will follow a collaborative Two-in-a-Box model in all interactions with prospects and customers. **Key Responsibilities:** - Collaborate with the Account Executive to advance deals through the sales pipeline. - Engage with prospects and customers on a daily basis to understand their business needs and requirements. - Conduct system...

Job Description: Outmarch, a fast-growing retail startup, is seeking flexible go-getters to join as a Customer Success Specialist. As a key member of the leadership team, you will play a crucial role in crafting customer success strategies and maintaining strong relationships with clients. Your analytical skills will be pivotal in identifying and solving problems to enhance customer experiences. Responsibilities: - Own the overall relationship with customers, acting as a trusted advisor and promoting best practices. - Manage customer onboarding, oversee product adoption, and ensure customer satisfaction. - Accelerate contract renewals and provide feedback to the development team. - Develop t...

Job Description: As a Customer Success Executive at Syspree, your role will involve onboarding and supporting new customers. You will be responsible for building long-term relationships with clients to drive retention. Collaboration with internal teams to solve customer issues is a key aspect of your job. Additionally, you will be required to check relevant information with teams and provide appropriate responses to clients. Key Responsibilities: - Onboard and support new customers - Build long-term relationships and drive retention - Collaborate with internal teams to solve customer issues - Check relevant information with teams and provide appropriate responses to clients Qualifications Re...

As a high-impact Director India Services Sales GTM Leader at Blue Yonder, you will be responsible for driving and scaling three key strategic functions: Small Deal Desk, Services Inside Sales, and the Proposal Factory. These functions play a crucial role in shaping and executing the Go-To-Market (GTM) strategy for Blue Yonder's Professional Services, collaborating across sales, solutioning, delivery, and marketing functions. Key Responsibilities: - Strategic Leadership & Execution: Lead the India-based Services Inside Sales, Small Deal Desk, and Proposal Factory teams. Define goals, build processes, and align outputs to global sales and delivery objectives. - Team Management & Scaling: Build...

As a D&M Industry Focused Partner Development Manager at Autodesk, your role involves fostering strategic partnerships within specific industry verticals and with partners to drive business growth and market presence. You will collaborate with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. **Key Responsibilities:** - **Industry Strategy:** Develop and execute strategies targeting specific industry verticals to identify growth opportunities and market trends. - **Partner Identification:** Identify and onboard strategic partners within industry verticals t...

You will be joining SNS India, a leading cybersecurity company with over 24+ years of experience. As an ISO 27001 Certified Company and award winner, the company aims to be one of India's best security solution and support services partners. **Role Overview:** You will be a full-time Sales Specialist with 4-8 years of experience in selling Cybersecurity, IT Networking, Servers, and Storage. This role requires direct B2B selling experience, preferably managing internet accounts. Your responsibilities will include developing and executing sales strategies, managing sales pipelines, building client relationships, and staying updated on industry trends. **Key Responsibilities:** - Direct consult...

Greetings! Offers a professional work environment, outstanding challenges, industry competitive compensation, accelerated career growth and overseas opportunities. Work Location: Hyderabad ( Applicants Must be flexible to WFO) Process: Customer Success Designation: SME / Sr. Analyst (SPE) Salary Max. CTC : 12 LPA + NSA (Expect 30% Hike on Current CTC) Shift Timings: Flexible as Per Business Requires (Day / Night Shifts Qualification : Any Graduate (Must have CMM / PC Certificates) Eligibility : * SPE Level : Min. 1yrs+ Experience in Customer Service (International Voice Process) - Max. CTC: 7 LPA * SME Level : Min. 4yrs+ Experience in Customer Service (International Voice Process) - Max. CTC...

Job Summary Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. Were specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches. As a key member of our leadership team, you will help craft the companys customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. Objectives of this...

As a member of the Customer Success team at LeadSquared, your role is crucial in driving our growth and ensuring customer satisfaction. You will be responsible for nurturing customer relationships, guiding them through onboarding, adoption, and helping them achieve their business goals using our platform. **Key Responsibilities:** - **Seamless Onboarding & Adoption** - Facilitate smooth transitions from implementation to ongoing use by collaborating with the implementation team and customers. - Monitor account readiness and milestones to ensure customers maximize the benefits of our solutions. - **Drive User Engagement & Adoption** - Track product usage and user engagement to identify areas ...

Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, providing updates to customer & do follow ups as required, co-ordinate with internal departments. Experience: 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services. Extensive experience of in handling customer queries Can manage irritated customers and convert into sales Qualification: Any Graduate Shift Timings: 9:00am-6:00pm

As a Frontline Senior Manager - Customer Success Manager at our company, your primary focus will be to ensure that your team of 8-15 Customer Success Managers consistently delivers a premium Signature experience to our customers. This role goes beyond leadership, as it involves fostering collaboration across different areas of Salesforce, from efficiently allocating your team to aligning the best resources for customer success. You will also be responsible for building strong executive relationships, mitigating risks proactively, and strengthening connections with other Salesforce teams. **Responsibilities:** - Lead and develop a dedicated team of Customer Success Managers with a focus on de...

Location : Bangalore - Next to Kudlu Metro Station, Hosur Road, Bangalore About Cubic Logics: Cubic Logics is a fast-growing SaaS company specializing in workplace productivity and HR solutions with our flagship platforms, HR365 and Apps 365 , built for Microsoft 365. We serve a global customer base with a sharp focus on user experience, scalable solutions, and measurable value. Were on a mission to simplify enterprise workflows and amplify impactone customer at a time. Role: Customer Success Manager (CSM) We’re looking for a high-performing Customer Success Manager with proven experience in the international SaaS market to own post-sale relationships, drive renewals, upsell opportunities , ...