489 Customer Success Jobs - Page 14

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns and provide guidance to optimize solution effectiveness. Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: Quickly identify and resolve client issues to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges. Travel: Extensive travel to engage with clients Qualifications: Experience: Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to effectively communicate with clients. Industry Knowledge: Deep understanding of the collections landscape and trends, enabling you to provide insights and guidance to clients. Personal Qualifications: Age less than 35 years. A proactive problem solver with a strategic mindset and a client-focused approach. Target Companies for Recruitment: Experience with any major lenders or financial institutions is highly valued.

What You'll Do The Renewal Analyst will help drive the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure timely, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a strong focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other stakeholders to ensure that the renewal process aligns with business goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities Will Be Proactive Renewal Opportunity Management: You will work on renewal opportunities 120 days prior to the renewal date for Anchor contracts in both the 1st and 2nd halves of the year (H1 & H2). Work with CAMs to schedule account review calls with customers and ensure that the renewal process is aligned with customer needs. You will create the renewal presentation deck in collaboration with the CAM, ensuring all relevant details are covered. Contract Review and Price Lock Management: You will review existing and previous contracts to identify price lock conditions, ensuring that all pricing terms are following customer agreements. You will inform the CAM of any necessary changes to quote pricing based on the contract review. Discount Guidelines and Discount Grid Management: You will maintain the discount grid for each product based on usage and new pricing tiers. You will ensure CAMs are communicated on the discount grid and effect of unauthorized or excessive discounts Collaboration on Downgrades, Cancellations, and Adjustments: You will collaborate with CAMs to understand any customer-focused product downgrades or cancellations and incorporate these changes into the renewal quotes. You will help evaluate opportunities for additional discounts or adjustments for the upcoming subscription year and ensure these changes are reflected in the renewal quotes. Renewal Communication and Notifications: You will inform CAMs of all upcoming contract renewals for both halves of the year, ensuring that renewal deadlines and timelines are tracked. You will notify CAMs about products with zero or low usage within customer accounts and ensure these topics are addressed during the customer meeting to maximize engagement. Renewal Quote Creation and Customer Approval: You will collaborate with CAMs to create accurate and comprehensive renewal quotes, capturing all agreed-upon changes and adjustments. You will secure email approval from customers for renewal quotes to ensure that all terms are agreed upon before finalizing the contract. System Efficiency and Data Management: You will use Salesforce, CPQ, Gong, and Gainsight to manage renewal opportunities and ensure all data is updated and accurate ensuring processing and tracking of renewals, quotes, and customer interactions. Cross-Functional Collaboration: You will work with the CAM, Finance, CX, and Global Services Organization (GSO) to resolve issues, improve processes, and ensure that all renewal requirements are met. You will provide proactive support and insights to our teams to provide a smooth renewal process. Key Performance Indicators (KPIs): On-Time Renewals: Ensure renewals are completed 15 days before the renewal date to support our overall renewal targets. Gross Revenue Retention (GRR%): Maintain high retention rates by focusing on customer satisfaction and timely, accurate renewal processes. Post-Renewal Concessions: Keep post-renewal concession rates low by ensuring pricing and discounting protocols are followed. Renewal Quote Accuracy: Ensure all renewal quotes are accurate, capturing all changes made during the renewal process. Follow Discounting Grid: Maintain agreement on the discounting guidelines, ensuring discounts are within the approved grid. System Efficiency: Efficient use of Salesforce, CPQ, Gong, and Gainsight, ensuring that data is updated and renewal tasks are managed. Customer Approval: Ensure renewal quotes are sent to customers promptly and secured with email approvals promptly. What You'll Need to be Successful Experience: 3+ years of experience in renewal management, account management, or customer success in a B2B or SaaS environment. Education: Bachelors degree or equivalent experience .

About the Role As a Partner Onboarding Manager at Avalara, you will help integrate signed Partners into Avalaras Partner Ecosystem. This includes guiding them through the onboarding process to ensure they achieve partner certification, gain access to Avalaras Partner Portal, complete training, and develop a comprehensive sales and marketing plan. Your work will empower partners to quickly gain traction and make the most of their partnership with Avalara. You will report to Director, Business Development, this is Pune based job. What Your Responsibilities Will Be Primary Responsibilities Project management skills and serve as the primary contact during the onboarding process for signed Partners, ensuring completion of partner certification and successful integration into Avalaras systems and Avalaras Partner Programme. Facilitate access to Avalaras Partner Portal and guide partners in utilizing its resources effectively. Collaborate with partners and internal stakeholders to develop a detailed sales and marketing plan to support their launch, including identifying early adopters leveraging tools, customer webinars, partner trainings, etc. Communicate with partners about any remaining certification requirements and support them in addressing these items. Basic knowledge of Avalaras APIs to answer technical related questions from Partners building a certified integration. Work cross-functionally with internal teams (Sales, Product, Marketing, etc.) to provide partners with the resources needed to succeed. Track and report on key metrics, including the number of completed launch projects for signed partners. What You'll Need to be Successful Key Skills and Qualification Cross-functional collaboration : Demonstrated across various departments and manage complex projects involving multiple stakeholders. Project management : Experienced in handling projects and ensuring all deliverables are met. Goal-oriented : A mindset, with a specific focus on tracking and achieving launch project goals for each partner. Qualifications Bachelors degree in Business, Communications, or a related field. 5+ years of experience in a customer success, account management, project management or partner onboarding role. Work collaboratively across teams and manage multiple onboarding processes simultaneously. Comfortable using CRM software (e.g., Salesforce), project management software, and data tracking systems. Experience in SaaS is preferred

We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that exceeds the hotel's and its guests expectations Conduct training sessions for clients to effectively leverage the use of our products Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). Prioritise and manage several open issues simultaneously Operate & drive several projects internally Create SOPs and document knowledge in detailed steps Qualifications : BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) Excellent Problem-solving and Communication Skills Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) Ability to Sustain with Dynamic Processes and Constant Updates Ability to Provide Step-by-Step Guidance, Both Written and Verbal 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function

Customer Success Executive (Female Only) Immediate Joiner Location: Noida Sector-62 Work Mode: Work From Office (WFO) – 6 Days a Week Office Timings: 10:00 AM to 7:00 PM Joining: Immediate About the Role: We are looking for a dynamic and detail-oriented Customer Success Executive (Female Only) to join our team in Noida. The ideal candidate will be responsible for managing client and candidate coordination for interviews, ensuring seamless communication, and providing exceptional support throughout the recruitment process. Key Responsibilities: Handle high volumes of inbound and outbound calls with professionalism and efficiency. Manage and resolve customer queries, complaints, feedback, cancellations, and interview-related issues . Act as a liaison between clients, candidates, interview panels, and internal teams to resolve issues related to login, claims, scheduling, and feedback submissions. Coordinate interview scheduling , including gathering panel availability and matching with candidate timelines. Reschedule or cancel interviews as needed, based on availability or emergencies. Provide real-time support to candidates or panelists in case of technical difficulties or no-shows. Manage escalation emails , identify root causes, and ensure timely resolution. Build and maintain strong relationships with clients to drive interview pipeline visibility and project execution. Prepare and maintain daily and monthly reports to track performance, business updates, and service metrics. Conduct interview audits to monitor panel performance, feedback quality, and detect any proxy or unprofessional behavior during video interviews. Desired Candidate Profile: Excellent communication and interpersonal skills. Comfortable with high call volumes and fast-paced coordination. Strong problem-solving attitude and attention to detail. Ability to maintain professionalism and empathy in customer-facing interactions. Experience in interview coordination, client handling , or customer support is highly preferred. If you are proactive, thrive in client-facing roles, and have a knack for managing people and processes smoothly, we’d love to hear from you!