1267 Customer Success Jobs - Page 9

As a dedicated individual at BiteSpeed, a Sequoia-backed SaaS startup specializing in AI-native Marketing, Support & Sales solutions for e-commerce brands, your role will involve leading customer retention initiatives and nurturing brand advocates. Your contribution will be pivotal in establishing robust customer relationships, collecting feedback, and offering insights to improve product offerings. Key Responsibilities: - Take ownership of customer relationships to deliver exceptional service and enhance satisfaction levels. - Oversee client onboarding procedures and track product adoption to stimulate revenue growth. - Act as a product advisor, assisting customers in optimizing their BiteS...

As a highly experienced Senior Manager Customer Success at Wizikey, your primary responsibility will be to drive customer satisfaction, retention, and growth. You will play a crucial role in managing enterprise-level B2B clients, developing customer strategies, and ensuring clients maximize the value of the platform through cross-functional collaboration. Your dedication to being the key advocate for customers will be instrumental in helping them achieve their business objectives and nurturing long-term relationships. Key Responsibilities: - Lead the client onboarding process to ensure a smooth transition from sales to implementation and set customers up for success. - Demonstrate a track re...

As a Customer Success Associate, you play a crucial role in ensuring excellent customer satisfaction and support for the organization. You will help craft customer-success strategies, build strong relationships with customers, and collaborate with cross-functional leaders internally to deliver consistently excellent customer experiences. Your role involves maintaining a positive and professional company image while delivering exceptional service. - Support the Property Manager in overseeing multiple properties to ensure smooth operations and compliance with regulations. This includes monitoring financials, maintenance, and tenant relations. - Engage with tenants and homeowners to address the...

About Position: We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success. Role: Digital Customer Success Manager Location: All Persistent Locations Experience: 4 to 10 years Job Type: Full Time Employment What You'll Do: Customer Journey Design: Create and manage onboarding, adoption, and success journeys tailored to client needs and product use cases. Value Realization: Partner with customers to demonstrate how our products help achieve their business goals and optimize outcomes. AI & Technology Guidance: Simplify complex product capabilities, including AI-driven features, into clear use cases for customers. Engagement Programs: Leverage Gainsigh...

Responsibilities: Contact the potential leads assigned and inform them about the product and the services provided. Answer questions about products and services of the company. Ask questions to understand customer requirements and help them remain active on the platform. Make timely follow ups and hand hold the customer in completing the onboarding. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Go the extra mile to meet the assigned targets. D...

Primary point of contact for valued clients. Client Relationship Management. Strategic Sales & Feedback Integration. Account Reviews & Growth Strategy. Negotiation & Industry Expertise. Customer Advocacy & Issue Resolution. Customer Engagement Required Candidate profile A strong background of account management/customer success. Experience in cybersecurity domain or related industries is a must. Communication Skills with a client centric mindset. Problem solver Perks and benefits Pick and drop facility

Role Overview We are seeking a dynamic leader to head the MSME division and take full ownership of driving revenue, growth, and market penetration.The role requires a strong understanding of MSME customer needs, business development acumen, and the ability to design scalable logistics solutions for this segment.The incumbent will lead sales, partnerships, product adoption, and customer success for the MSME portfolio, directly contributing to organizational topline growth. Key Responsibilities Revenue & Growth Ownership Take ownership of the P&L for the MSME business unit Achieve revenue targets and accelerate market share in MSME segments Sales & Business Development Identify, acquire, and o...

As a Business Development and Account Manager at Impactsure Technologies Private Limited in Mumbai, your primary responsibility will be to manage client accounts, understand their requirements, and ensure successful implementation and usage of the company's solutions. You will be expected to: - Manage client accounts effectively to ensure satisfaction - Understand client requirements and provide suitable solutions based on their needs - Ensure successful implementation of the company's solutions for clients - Drive customer success by building and maintaining strong relationships - Utilize your experience in account management and sales to meet established business goals - Apply your experti...

Role Overview: As the P&L Head for the Insurance Vertical at the tech-enabled outsourcing platform, you will be responsible for driving operations, revenue, and profitability for enterprise accounts within the insurance domain. Acting as a mini-CEO, your role will involve leading a multidisciplinary team, optimizing processes, and expanding key client relationships to maximize impact. Your primary focus will be on ensuring seamless execution, exceptional service delivery, and sustained growth to scale the insurance vertical effectively. Key Responsibilities: - P&L Management: - Own the financial performance of the Insurance Vertical, tracking key performance indicators (KPIs) to drive profit...

As a Sales Specialist at Google Customer Solutions (GCS), you will play a crucial role in helping businesses of all sizes leverage Google's advertising solutions to thrive in the evolving marketing landscape. With your expertise in sales and online media, you will be dedicated to ensuring customer success and driving impactful outcomes for both Google and your clients. Your proactive approach, agility in navigating change, and strategic mindset will enable you to deliver innovative solutions that align with the ambitious goals of your customers. Responsibilities: - Manage a portfolio of customers in collaboration with account managers to meet objectives, while providing a personalized experi...

As an Associate Product Manager at Key, you will play a crucial role in driving the vision, strategy, and execution of Key.ai's core platform features. You will collaborate with cross-functional teams to shape the future of professional communities by focusing on authentic relationships and meaningful connections. Key Responsibilities: - Develop and manage the product roadmap for key platform features, balancing user needs with business objectives - Act as the Scrum Master for all product initiatives, facilitating agile ceremonies and removing impediments - Conduct user research and analyze data to identify opportunities and validate product decisions - Define success metrics and KPIs for pr...

Client-facing role involving 70% communication and 30% technical work (HTML/CSS). Responsible for driving digital adoption, customizing web solutions, and supporting global clients using CRM/ERP systems like Salesforce, SAP, or MS Dynamics. Required Candidate profile Ideal candidate has 2–6 yrs experience in customer success, consulting, or account management, strong communication skills, basic HTML/CSS knowledge, and exposure to CRM/ERP tools.

As a Business Development Manager at Toolyt, a cutting-edge SaaS-based CRM platform, you will play a crucial role in driving sales growth by identifying and developing new business opportunities, building strong client relationships, and aligning sales strategies with market demands. Key Responsibilities: - Identify and develop new business opportunities targeting enterprises, mid-market, and SMBs for Toolyt's CRM solution. - Build and maintain long-lasting client relationships through consultative selling and comprehensive knowledge of Toolyt's features and benefits. - Manage the entire sales cycle, from lead generation to closing deals, ensuring targets and KPIs are met. - Collaborate with...

In this role as an Account Manager at blueBriX, you will not be just a client babysitter, but a strategic growth driver. Your primary focus will be on turning signed contracts into long-term revenue, understanding client goals, and nurturing relationships for referrals and renewals. This is a post-sale warfare where you will protect, grow, and lead accounts through the chaos of the U.S. healthcare system with AI-powered, low-code health tech solutions. **Key Responsibilities:** - Own the relationship from onboarding to renewal - Understand client goals better than they do - Identify expansion opportunities and make upsells seamless - Translate technical jargon into value for CFOs, COOs, and ...

As a SAP Sales Manager at the Hyderabad office, your role will involve leading discussions with client decision makers to showcase how S/4HANA technology can transform their business. Your responsibilities will include: - Building SAP S/4 HANA pipelines & opportunities - Engaging in all stages of Sales Cycles, Go-To-Market, Deal Qualification, Identifying Value Proposition, Solutioning, Negotiation, Contracting for Customer Success - Identifying customer requirements and preparing the Solution Value Proposition - Preparing & presenting proposals based on customer requirements - Updating product information, pricing, and contract terms - Responding to RFPs/Tenders - Managing pre-sales and aft...

You will be joining Pinch, an early-stage startup based in Bengaluru, as a Founders Office (Customer Success) Intern. Your primary responsibility will be to collaborate with the founders to ensure exceptional customer experiences. This role will involve engaging with clients, managing relationships, gathering feedback, and ensuring successful adoption of AI solutions to drive customer success initiatives and enhance client satisfaction and retention. - Engage with clients to understand their needs - Manage client relationships effectively - Gather and implement feedback to improve services - Ensure successful adoption and utilization of AI solutions - Drive customer success initiatives and s...

In this role as a Senior Manager, Digital Customer Success at LSEG, your main responsibility will be to lead and develop teams of Customer Success Managers (CSMs) within your designated region. You will play a crucial role in ensuring exceptional client experiences and driving growth through technology-enhanced strategies. Collaboration with the Sales and Account Management organization is key to executing regional initiatives within global strategies and objectives. Key Responsibilities: - Lead and mentor a team of Customer Success Frontline Leaders within our Digital CSM Hubs. Cultivate a high-performance culture focused on customer success, DEI, and continuous improvement. - Guide and sup...

Role Overview: As a Customer Success Executive at the company, your primary responsibility will be to serve as the main point of contact for students, ensuring their inquiries are addressed promptly and assisting them in developing a solid understanding of stock market basics. If you are enthusiastic about mentoring learners and simplifying finance concepts, this position is ideal for you. Key Responsibilities: - Act as the initial support contact for students and clients. - Resolve beginner to intermediate-level queries pertaining to equity, derivatives, intraday vs. swing trading, technical and fundamental analysis. - Cultivate strong relationships with students through timely responses an...

Act as the first point of contact for our professionals and customers in Australia, New Zealand, the UK, the US and Global Emails Be a product expert, assisting new and existing professionals with queries related to our offerings. Required Candidate profile Strong proficiency in spoken and written English, with a clear and confident communication style. Minimum of 1 year experience in handling international customers.

Customer Success Manager Location: Noida Experience: 10+ Years About the Role: We are looking for a dynamic and customer-focused Customer Success Manager with strong experience in either ERP Solutions or “WMS solutions” . The ideal candidate will be responsible for managing client relationships, driving customer satisfaction, and ensuring seamless support and resolution across accounts. Key Responsibilities: Act as the primary point of contact for customers, ensuring timely resolution of issues and high satisfaction levels. Coordinate with internal teams to drive effective problem-solving and service delivery. Monitor customer health metrics and proactively address potential risks or escalat...

As an Enterprise Sales Manager/Enterprise Account Manager at our company in Mumbai, your role involves managing and growing key enterprise accounts, fostering long-term customer relationships, and ensuring high levels of customer satisfaction and success. You need to blend strategic thinking with hands-on execution to drive revenue and value for both the company and its clients. Key Responsibilities: - Account Ownership & Strategy - Manage a portfolio of high-value enterprise accounts with a focus on retention, satisfaction, and expansion. - Develop strategic account plans to identify growth opportunities, drive adoption, and strengthen client relationships. - Serve as the primary point of c...

You will be part of Group Trucks Technology and play a key role in designing sustainable transportation solutions for the future. As a Reactive Quality Project Manager (RQ-PM) at GTT Electromobility BLR, your main responsibility will be to lead in securing product quality that impacts customer needs. Your expertise will contribute to the development of next-gen technologies and sustainable solutions, ensuring that the products meet the highest quality standards. - Lead Re-active Quality for Global Electromobility Products - Conduct Quality Root Cause Analysis (RCA) using the 8D framework - Participate in cross-functional discussions to ensure product quality - Manage the product quality log ...

Role Overview: As a renewals account manager at Rippling, you will need to be a self-driven, growth-minded individual with a proven track record of success. Your responsibility will involve managing a large book of business supporting US companies from India and serving as the primary relationship owner for each customer. You will guide customers in optimizing the use of Rippling's suite of back-office HR products and solutions, lead initiatives to meet company objectives for customer adoption and retention, and own all renewals and retention within a fast-growing customer segment. Key Responsibilities: - Navigate a strategic renewal process within a large book of business to increase retent...

As a Solution Engineer at Salesforce, you play a crucial role in the sales cycle by providing thought leadership and developing solutions to enhance customer experience. Collaborating with colleagues, supporting the sales team, and translating business objectives into compelling recommendations are key aspects of your responsibilities. Your technical and sales skills will be essential in presenting product offerings, addressing objections, and instilling confidence in our technology infrastructure. - Own the technical sales cycle for the Automotive Industry, ensuring customer success from initiation to closure - Demonstrate Salesforce's automotive solutions in alignment with customer challen...

Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches Continuously assess client health. Collaborate with our product and engineering teams to resolve issues Translate client needs into action items.