Hiring for Position - Customer Experience Agent, Voice Process. (US shift) Locations :MG Road, Bangalore. Department : Customer Experience Exp.- min 6 months of exp. Overview : We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, and the US. If you have excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service, we want to hear from you! Roles & Responsibilities : Act as the first point of contact for our professionals and customers in Australia, New Zealand, the UK. Be a product expert, assisting new and existing professionals with queries related to our offerings. Respond to calls and emails from professionals, ensuring prompt and effective resolution of their concerns. Utilize the Zendesk ticketing system to reply to customer emails and manage support tickets. Handle unresolved questions and escalate issues when necessary. Identify and execute sales opportunities where applicable. Ensure all Customer Success KPIs are consistently met. Deliver satisfactory resolutions to issues within the specified Turnaround Time (TAT). Maintain high levels of service delivery and customer satisfaction. Required Skills : Strong proficiency in spoken and written English, with a clear and confident communication style. Minimum of 1 year experience in handling international customers. Excellent problem-solving and selling skills. Proficient in using laptops/computers with above-average typing speed. Exceptional attention to detail and organizational skills. Highly driven and motivated with a strong work ethic. Eagerness to learn and grow within the company. Self-starter with the ability to work independently and as part of a team. What We Offer : 5 days work week Competitive salary and benefits package Performance-based bonus payout + shift Allowance Learning & Development Opportunities with individual learning budget 40 paid days off One-way cab facility Corporate gym pass Quarterly townhall socials Monthly company lunches Fully stacked snacks counter Opportunity to work with a dynamic and supportive team Professional growth and development opportunities with personal L&D budget A chance to make a meaningful impact on customer success and satisfaction Healthcare insurance for you, upgradable to cover your family if you wish
We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, the US and Global Emails. Required Candidate profile Act as the first point of contact for our professionals/customers in Australia,New Zealand,the UK,the US/Global Emails Shift timings: APAC,UK,US Be a product expert,assisting new/existing professional
The purpose of this role is to drive profitable growth for the product range through the execution of the channel sales strategy. S/he is responsible for developing and managing relationships with channel partners to drive sales and revenue. Required Candidate profile B.E/B.tech/Dip. (Mech/Instrumentation/Electrical) MBA preferred Technical Requirements Advanced PowerPoints/MS Excel skills Advanced Presentation skills. Excellent problem-solving/analytical skills
Work Experience: minimum 12 months outbound call handling exp and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Languages should know: Position 1: English, Hindi, Marathi Required Candidate profile Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations: Position 2: English, Hindi and Telugu Mode of interview- face to face Notice period- 15 days
Making outbound calls for generating leads. Maintaining good relationship with customers. Influencing customers to buy our product/ service. Follow up with clients on the telephone Provide assistance to executives/management team members as required Required Candidate profile We are having Openings for our client a Property Management company in Bangalore Location: BTM Layout, Bangalore Exp. : 2+ years Inside Sales, Business Development
minimum 12 months outbound call handling experience and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Should have good analytical skills Identify root causes by regular RCA Required Candidate profile Languages should know: Position 1: English, Hindi and Marathi English, Hindi and Telugu Mode of interview- face to face Notice period- 15 days
The purpose of this role is to drive profitable growth for the product range through the execution of the channel sales strategy. S/he is responsible for developing and managing relationships with channel partners to drive sales and revenue. Required Candidate profile Advanced PowerPoints /MS Excel skills. Advanced Presentation. Strong interpersonal skills with the ability to communicate at all levels of the organization. Excellent problem-solving/analytical skills
Making outbound calls for generating leads Maintaining good relationship with customers Influencing customers to buy our product or service Follow up with clients on the telephone Provide assistance to executive/management team members
We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, the US and Global Emails. Required Candidate profile Strong proficiency in spoken and written English, with a clear and confident communication style. Min of 1 year exp in handling international customers. Excellent problem-solving and selling skills.
We are looking for a proactive and detail-oriented Talent Sourcer to join our team in India. This role will play a key part in supporting our global hiring efforts, with a particular focus on India. You will be responsible for sourcing top talent Required Candidate profile 2+ years of experience in sourcing or recruitment, ideally in a fast-paced or scaling international environment. Strong experience using sourcing tools (e.g. LinkedIn Recruiter) and ATS platforms
As the Commercial Finance Analyst, you will play a central role in shaping how we understand and drive business performance. You will be responsible for building and maintaining financial models, reporting that underpins trading decisions Required Candidate profile 3+ yrs proven exp in a commercial finance or FP&A function, high-growth tech, consulting, banking,similar analyst role in a fast-paced environment Expert-level financial modelling/forecasting skills
You will be responsible for the overall IT administration of the company based on Google Workspace and Okta for identity and access management. You will assist the business with vendor management, the administration of various tools and security Required Candidate profile Experience in being able to drive overall IT administration/capabilities for the business autonomously Good communication/ stakeholder management skills Exp in vendor management/budget management
We are looking for an Organic Marketing Specialist to manage all Search Engine Optimization (SEO) and Social Media Management (SMM).You will be responsible for managing all SEO & SMM activities such as content strategy Required Candidate profile Report on performance metrics comparing them to SEO goals and benchmarking data Implement link building strategies and manage backlinks to build online authority
Supports the team's management in meeting the department's goals of collaboration with other team members,improving the departments overall performance in design and execution excellence,in building a strong culture of creativity and professionalism Required Candidate profile The majority of the Junior Presentation Designers role willbe working across variousPowerPoint presentations This role will require someone who can offer a unique perspective on bringing presentations
Reach out to customers if they are not responding to operations team calls. Coordinate and align installation schedules with customers. Promote and explain Value-Added Services (VAS) to customers, aiming for successful upselling. Required Candidate profile 1-3 years of experience in tele-calling, customer service, or inside sales. Fluency in regional language. Strong persuasion, problem-solving, and follow-up skills.
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