3Gen Consulting

3gen Consulting specializes in strategic advisory services, offering multi-generational strategies for family-owned businesses and integrating modern technology solutions.

15 Job openings at 3Gen Consulting
Revenue Cycle Manager pune,maharashtra 6 - 10 years INR Not disclosed On-site Full Time

As a Manager in the Revenue Cycle department with over 10 years of experience, your primary role will be to provide leadership and direction to the operations team. You will be responsible for ensuring that production and quality targets are met in accordance with SLAs across all teams. Your day-to-day responsibilities will include managing resources effectively through various shifts, overseeing capacity management, and ensuring staffing requirements are met on a daily basis. Additionally, you will be tasked with controlling attrition and shrinkage, as well as providing assistance during transition and ramp-up phases. You will be the main point of contact for clients, implementation teams, and senior management, offering a strategic perspective on transitions. Your role will involve designing transition roadmaps for new clients, conducting due diligence in line with client SLAs, and setting clear expectations for both internal operations teams and clients. To ensure project timelines are met, you will work closely with your team to identify potential risks, develop mitigation strategies, and establish backup plans. Collaboration with cross-functional teams such as HR, IT, Recruitment, Admin, and Sales will be essential during the transition process. Building strong relationships with clients, support departments, and operations teams is crucial. Your role will also involve grievance handling, identifying training needs, coordinating with the training department, and overseeing change management initiatives. Involvement in the interview process when necessary is also part of your responsibilities. Having Six-Sigma or an MBA will be advantageous for this role. In-depth knowledge of healthcare revenue cycle management and coding on the provider side, along with a coding certification, is required. A minimum of 6-8 years of transition experience and 3-5 years in US healthcare is preferred. Proficiency in MS Office is essential to excel in this role.,

Assistant Manager Marketing & Communications pune,mumbai (all areas) 4 - 7 years INR 7.0 - 11.0 Lacs P.A. Work from Office Full Time

Designation: Assistant Manager Marketing & Communications Department: Marketing & Communications Reporting To: Manager – Marketing & Communications Location: Remote / Pune Job Type: Full Time, Permanent Shift: Mid-Day Shift, 02:00 PM to 11:00 PM Role Overview We are looking for a dynamic and experienced Assistant Manager – Marketing & Communications to join our team. This person will play a critical role in supporting the digital marketing function, managing campaigns, leading key projects, and helping to drive performance across channels. If you’re passionate about digital marketing, organized, and ready to step up as the right hand to the manager, we’d love to meet you! Job Responsibilities Plan, execute, and manage digital marketing campaigns across channels (Google Ads, Meta, LinkedIn, SEO, Email, etc.) Monitor, analyze, and report on campaign performance; suggest and implement optimizations. Manage SEO strategies — both on-page and off-page. Coordinate with content, design, and development teams to deliver high-quality marketing assets. Oversee and optimize paid advertising campaigns (Search, Display, Social Media). Manage social media marketing initiatives – including content calendars, posting, and engagement. Support the marketing manager with strategic planning, competitor analysis, and market research. Handle client communications (if agency side) or internal stakeholder communications (if in-house). Stay updated on the latest trends and best practices in digital marketing. Take full ownership of specific campaigns, from planning to reporting. Help in creating marketing automation workflows and email marketing strategies. Design marketing collaterals such as flyers, brochures, social media creatives, etc., ensuring alignment with brand guidelines. Write engaging and relevant content for the website, social media platforms, email newsletters, and client communications. Job Requirements 5–7 years of hands-on experience in digital marketing roles. Solid understanding of Google Ads, Facebook/Instagram Ads Manager, LinkedIn Campaign Manager. Good grasp of SEO techniques, Google Analytics (GA4 preferred), and reporting tools like Data Studio. Strong project management and organizational skills. Ability to multitask, meet deadlines, and manage multiple stakeholders. Excellent communication and teamwork abilities. Proficiency with design tools, particularly Canva. Knowledge of CRM tools, email marketing platforms (e.g., Mailchimp, Hubspot) is a plus. Certification in Google Ads, Facebook Blueprint, or HubSpot is an advantage. Experience with Salesforce for database management would be an added advantage. Education & Certification Requirements Graduate and/or Postgraduate degree in a related field.

Medical Biller & Payment Poster pune,maharashtra 1 - 5 years INR Not disclosed On-site Full Time

You will be working as a Claims Executive / Senior Claims Executive in the Revenue Cycle department. Your primary responsibility will be to ensure that both the quality and production of claims meet industry standards. You will be required to monitor both electronic and paper claims, review provider claims that have not been paid by insurance companies, and identify any major rejections or denials from clearing houses/carriers that may indicate systemic issues. To excel in this role, you should have 1 to 5 years of experience in the field. You must be an Undergraduate or Graduate with basic knowledge of revenue cycle management and a sound understanding of the U.S. healthcare domain from the provider side. Additionally, you should possess basic computer skills and be willing to work according to the US calendar and shifts. This position is based in Pune and offers the flexibility of working in either India Night Shift or US Shift. If you are looking to leverage your expertise in revenue cycle management and contribute to the efficient processing of claims, this role might be the perfect fit for you.,

Senior System Administrator/ System Administrator pune 2 - 6 years INR 3.25 - 8.25 Lacs P.A. Work from Office Full Time

Designation: Senior System Administrator/System Administrato Department: Information Technology Reporting To: Manager - System Administrator Location: Pune, Work from Office Job Type: Full Time, Permanent Shift: US Shift / India Night Shift Role Overview: A Senior System Administrator/System Administrator is responsible for managing, maintaining, and optimizing an organizations IT infrastructure, including servers, networks, and critical applications. They oversee system performance, implement security measures, troubleshoot complex technical issues, and ensure high availability and reliability of IT services. Additionally, they mentor junior administrators, lead infrastructure projects, and collaborate with cross-functional teams to support business continuity and growth. Job Responsibilities: Expertise in routers, switches, Access Points and firewall settings Managing IT helpdesk ensuring timely service delivery to internal clients Configuring and managing printer, email accounts and OS installations Creating and managing windows servers. Users and groups management. Provide technical and operational support to other departments and teams as required in support of business objectives Expertise in patching and software Upgrades Troubleshooting and PC Hardware knowledge Acts as a primary escalation point for Tier I\2 system administrators and engineers in remediating service requests and incidents, for both customers and internal operations. Primarily focused on assisting with the troubleshooting of various issues, service requests or incidents regarding networks, servers, end points, and user needs. Responsible for monitoring all networks, servers and building control systems Acts as first responder and POC to alerts and outages Act as POC for all local ISP, power, and IT related vendors Install, configure, and provide subject-matter expertise on the various systems and appliances Put together project files in a timely manner and provide project management services when appropriate. Create and maintain detailed documentation Participate in an on-call rotation with other members of Service Desk and Infra teams. Provide weekly metrics, updates, and health reports to Manager Strong understanding and troubleshooting of DNS and NFS, SMTP, HTTP, TCP/IP, VMware Horizon client, Domain Controller. Job Requirements: Should have a minimum of 2 6 years of experience in system administration, including managing Windows and/or Linux server environments. Prior experience working with virtualization technologies (VMware/Hyper-V) and cloud platforms (AWS, Azure, or GCP) is required. Strong knowledge of networking concepts, firewalls, security protocols, and system monitoring tools. Hands-on experience with backup/recovery solutions, disaster recovery planning, and patch management. Should have strong troubleshooting, incident management, and performance tuning expertise. Knowledge of IT security compliance standards and best practices. Strong oral and written communication skills (English). Excellent documentation and technical reporting skills. Ability to multi-task, prioritize, and mentor junior administrators when required. Education & Certification Requirements Graduate and/or Postgraduate degree

Accounts Receivable Caller mysuru 2 - 6 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Designation: AR Caller Department: Revenue Cycle Accounts Receivable Reporting To: Team Lead – Accounts Receivable Location: Pune, Work from Office Job Type: Full Time, Permanent Shift: US Shift / India Night Shift Role Overview: An AR Caller is responsible for handling US healthcare providers’ Accounts Receivable. Job Responsibilities: Review the claim allocated and check status by calling the payer or through IVR /Web Portal Responsible for calling insurance companies in the US and following up on outstanding accounts receivable Ask relevant questions depending on the issue with the claim and record the responses Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers Record the actions and post the notes on the customer’s revenue cycle platform Ensure that the quality and production are met as per expectations Understanding of denials and denial reasons and obtain resolution from carriers Claim submission – Electronic, Paper or Direct Data Entry (DDE) Use appropriate client specific call note standards for documentation Job Requirements: Should have a minimum of 1 years of experience in A/R calling for the US healthcare provider market. Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Client's medical billing software training will be provided. Should have strong revenue cycle and denial management knowledge Knowledge of HIPAA, Insurances and their Plans, Worker’s Comp, No-Fault Strong oral and written communication skills (English) Excellent Calling etiquette In-depth knowledge of MS office Ability to multi-task Education & Certification Requirements Undergraduate, Graduate and/or Postgraduate degree

Accounts Receivable Executive pune,maharashtra 1 - 5 years INR Not disclosed On-site Full Time

As an AR Caller / Senior AR Caller in the Revenue Cycle department, you are responsible for ensuring that the quality and production standards are met as per expectations. Your primary duties will include calling insurance companies in the US, following up on outstanding accounts receivable, and resolving denials by understanding denial reasons and obtaining resolutions from carriers. You will also be involved in claim submissions through electronic, paper, or direct data entry methods. Key Responsibilities: - Call insurance companies in the US and follow-up on outstanding accounts receivable - Demonstrate knowledge of HIPAA, Insurances and their Plans, Workers Comp, No-Fault - Understand denials and denial reasons, and obtain resolution from carriers - Submit claims through Electronic, Paper, or Direct Data Entry (DDE) methods Qualifications Required: - Undergraduate / Graduate - Minimum typing speed of 25wpm - Basic knowledge of computers - Prior experience in accounts receivable would be an advantage - Good oral and written communication skills in English Please note that this role may require you to work as per the US calendar and US shifts.,

International Voice Process Executive mysuru 1 - 4 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

International Voice Process Associate/ Patient Calling Executive Job Description Designation: International Voice Process Associate / Patient Calling Executive Department: Revenue Cycle Patient Calling Reporting To: Team Lead Patient Calling Location: Mysore, Work from Office Job Type: Full Time, Permanent Shift: US Shift, (India) Night Shift 5:30 PM to 2:30 AM Role Overview The Senior Patient Calling Executive is responsible for managing complex patient interactions regarding billing inquiries and payment processing. This role requires advanced expertise in revenue cycle management, exceptional communication skills, and the ability to lead and mentor junior team members. Job Responsibilities Handle inbound and outbound patient calls, aiding with medical bill payments and resolving complex billing queries. Guide junior team members in addressing patient concerns and improving their call-handling skills. Review and escalate unresolved issues to management while ensuring timely follow-up. Maintain comprehensive knowledge of billing policies, procedures, and healthcare regulations to effectively assist patients. Document all patient interactions accurately in the patient management system, ensuring compliance with HIPAA regulations. Analyze patient feedback and recommend improvements to enhance service delivery and patient satisfaction. Collaborate with internal departments to ensure seamless communication and resolution of billing issues. Monitor team performance and provide feedback to enhance productivity and service quality. Stay updated on changes in healthcare billing practices and regulations to maintain compliance. Job Requirements Minimum 1 years of experience in patient calling or customer service within the healthcare industry. Strong understanding of revenue cycle management processes and healthcare billing practices. Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills, with the ability to explain complex financial information clearly. Strong analytical, logical thinking, and problem-solving skills, with attention to detail. Ability to work independently and prioritize tasks in a fast-paced environment. Commitment to delivering exceptional customer service and maintaining high levels of patient satisfaction. Education & Certification Requirements Graduate and/or Postgraduate degree Additional certifications related to healthcare billing or revenue cycle management are a plus.

Senior Accounts Executive mysuru 4 - 7 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

Position: Accounts and Finance Sr. Executive Location: Mysore Office Shift: 5 days working from office Reports to: AVP FP&A. Role Overview: We are seeking a hands-on Finance & Accounts - Executive to independently manage the day-to-day finance and accounting operations at our Mysore office. This role will be responsible for bookkeeping, compliance, payroll support, and coordination with the group finance team to ensure smooth financial functioning. Accounting & Operations: Manage day-to-day accounting entries in Tally/ERP. Handle accounts payable and receivable, including vendor payments and customer invoicing. Perform bank reconciliations and maintain general ledger accuracy. Ensure timely month-end closing of books and reconciliations. Compliance: Ensure accurate and timely filing of GST, TDS, PF, ESI, PT, and other statutory obligations. Liaise with statutory auditors, tax consultants, and other external stakeholders. Maintain documentation and audit-ready records. Payroll & Employee Support: Coordinate with HR for payroll processing and ensure timely disbursement of salaries. Handle employee reimbursement claims and related accounting. Ensure compliance with employee-related statutory contributions. Reporting & Coordination: Prepare MIS and financial reports for submission to group finance team. Support in cash flow planning and ensure availability of funds for day-to-day operations. Assist with intercompany reconciliations and reporting. Other Responsibilities: Maintain organized records of vouchers, invoices, and agreements. Implement and follow internal controls in daily accounting activities. Provide ad-hoc financial support to management as required. Skills and Qualifications: B.Com / M.Com / CA Inter / ICWA Inter with 58 years of hands-on accounting experience. Strong working knowledge of Tally/ERP and MS Excel. Good understanding of GST, TDS, payroll, and statutory compliance. Ability to work independently and take end-to-end ownership of finance function. Strong attention to detail and effective communication skills. Proficiency in MS Excel and financial tools or ERPs (e.g., QuickBooks, Harvest). Flexible working hours to effectively communicate with US counterparts. Proactive, organized, and detail-focused approach to handling cross-functional interactions. What We Offer: Independent role with ownership of finance operations at the Mysore unit. Opportunity to work closely with the group finance team and gain exposure to wider business operations. A collaborative and professional work environment.

Medical Biller & Payment Poster pune,maharashtra 1 - 5 years INR Not disclosed On-site Full Time

You will be responsible for ensuring that the quality and production levels meet industry standards. You will be required to constantly monitor both electronic and paper claims, review provider claims that have not been paid by insurance companies, and be vigilant for any major rejections or denials from clearing houses/carriers indicating a systemic issue. Your qualifications should include being an Undergraduate or Graduate with basic knowledge of revenue cycle management. Additionally, you should have sound knowledge of the U.S. healthcare domain (provider side), basic computer skills, and be willing to work as per US calendar and US shifts.,

Risk Adjustment Coder pune,maharashtra 1 - 5 years INR Not disclosed On-site Full Time

As a Medical Coder in the Medical Coding Department, your role involves performing medical coding and reviewing medical codes to ensure adherence to risk adjustment models. You will be responsible for maintaining standard industry productivity rates for risk adjustment coding and demonstrating high-quality standards of 95% or greater. It is mandatory to possess a Certified Risk Adjustment Coder (CRC) Certification and adhere to ISO procedures and compliances. Your key responsibilities will include: - Performing medical coding and reviewing medical codes for adherence to risk adjustment models - Maintaining standard industry productivity rates for risk adjustment coding - Demonstrating high-quality standards of 95% or greater - Adhering to ISO procedures and compliances To qualify for this role, you must meet the following requirements: - Possess a Bachelor's Degree or equivalent - Have a minimum of one (1) year experience with CMS HCC (Hierarchical Condition Category) risk adjustment coding preferred - Successfully completed a coding certification program (CCS, CPC, CRC, or RHIT through AHIMA/AAPC) - Have extensive knowledge of Medicare regulations and policies related to documentation, coding, and billing - Possess a thorough understanding of ICD-10-CM coding guidelines - Have excellent written and verbal communication skills - Experience with computer applications, including MS Office (Excel, Word, PowerPoint) - Comfortable working in a department with set productivity and coding accuracy standards - Experience with NCQA HEDIS programs and data collection preferred - Ability to self-motivate and work independently with minimal supervision In addition to the qualifications and responsibilities outlined above, this role offers excellent growth opportunities for your career advancement.,

Technical Support Engineer Level I & Level 2 pune 2 - 6 years INR 4.5 - 8.0 Lacs P.A. Work from Office Full Time

Designation: Technical Support Engineer Level I & II Department: Information Technology Reporting To: Senior Manager IT Management & Security Location: Pune, On-site Job Type: Full Time, Permanent Shift: Mid-day Shift 2:00 PM to 11:00 PM Role Overview The Technical Support Engineer Level I will serve as the first point of contact for users of the Clients healthcare-based platforms and automated solutions (including RPA-driven workflows). The role involves troubleshooting, ticket triage, SLA-aligned responses, documentation support, issue resolution, and accurate escalation to internal cross-functional teams. The objective is to ensure a seamless, secure, compliant, and high-quality support experience for internal users, partner teams, and client stakeholders. The Technical Support Engineer Level II acts as the advanced technical escalation point, handling complex product and system issues beyond the Tier I scope. The role focuses on deep technical investigation, defect reproduction, cross-functional collaboration, knowledge enhancement, and ensuring timely, high-quality resolutions for users and stakeholders. Job Responsibilities Serve as the key escalation owner for complex technical and system-level issues. Conduct deep-dive investigation into product, configuration, workflow, or integration failures. Reproduce and validate defects in test environments before escalating to Engineering. Analyze logs, API calls, RPA behavior, database inconsistencies, and data workflows to identify root causes. Provide advanced guidance, fixes, and technical workarounds when Engineering involvement is not required. Escalate verified defects and system issues to Product/Engineering with full supporting evidence (logs, error traces, timestamps, steps to reproduce, and impact context). Partner with Product, Engineering, IT, and Business SMEs to drive issue resolution. Maintain ownership of escalated tickets till closure with timely updates to stakeholders. Act as the technical bridge between Support Level I and product/engineering teams. Build and update runbooks, troubleshooting SOPs, FAQs, process flows, and internal documentation. Identify recurring/single-point breakdowns and propose product or process enhancements to reduce support effort. Mentor Support Level I teams through mini-trainings, RCA walkthroughs, and documentation upgrades. Contribute to release notes, known-issues logs, and support readiness assets. Validate bug fixes and enhancements delivered by Engineering/Product. Support UAT and functional validation for new releases. Serve as the key escalation owner for complex technical and system-level issues. Conduct deep-dive investigation into product, configuration, workflow, or integration failures. Reproduce and validate defects in test environments before escalating to Engineering. Analyze logs, API calls, RPA behavior, database inconsistencies, and data workflows to identify root causes. Provide advanced guidance, fixes, and technical workarounds when Engineering involvement is not required. Escalate verified defects and system issues to Product/Engineering with full supporting evidence (logs, error traces, timestamps, steps to reproduce, and impact context). Partner with Product, Engineering, IT, and Business SMEs to drive issue resolution. Maintain ownership of escalated tickets till closure with timely updates to stakeholders. Act as the technical bridge between Support Level I and product/engineering teams. Build and update runbooks, troubleshooting SOPs, FAQs, process flows, and internal documentation. Identify recurring/single-point breakdowns and propose product or process enhancements to reduce support effort. Mentor Support Level I teams through mini-trainings, RCA walkthroughs, and documentation upgrades. Contribute to release notes, known-issues logs, and support readiness assets. Validate bug fixes and enhancements delivered by Engineering/Product. Support UAT and functional validation for new releases. Job Requirements 35 years of experience in Technical Support, Product Operations, IT Helpdesk, QA, or Software Troubleshooting. Strong ability to diagnose complex issues across multiple systems. Experience reading and interpreting application logs, system errors, API behaviors, and database inconsistencies. Working knowledge of Web Applications, APIs, Integration Workflows, RPA Platforms, Data Pipelines, and Databases. Ability to work with global stakeholders and collaborate closely with Product & Engineering teams. Excellent multitasking, prioritization, analytical mindset and documentation discipline. Strong communication in English with the capability to explain complex technical issues effectively. Education & Certification Requirements Graduate degree in IT, Computer Applications, Engineering, or related fields. Minimum 1+ year experience in audited/enterprise support systems, log analysis or defect reproduction is expected within overall experience. Preferred (Good to Have) Exposure to Healthcare domain terminology, Home Health, ICD-10, OASIS. Hands-on experience in EMR systems (Epic, WellSky, Home Care Home Base etc.). Prior experience supporting enterprise-grade software, automation platforms or RPA frameworks. Understanding of Product Development & Release Life Cycles.

Accounts Receivable Caller pune 2 - 4 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Designation: AR Caller Department: Revenue Cycle Accounts Receivable Reporting To: Team Lead Accounts Receivable Location: Pune, Work from Office Job Type: Full Time, Permanent Shift: US Shift / India Night Shift Role Overview: An AR Caller is responsible for handling US healthcare providers Accounts Receivable. Job Responsibilities: Review the claim allocated and check status by calling the payer or through IVR /Web Portal Responsible for calling insurance companies in the US and following-up on outstanding accounts receivable Ask relevant questions depending on the issue with the claim and record the responses Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers Record the actions and post the notes on the customer’s revenue cycle platform Ensure that the quality and production are met as per expectations Understanding of denials and denial reasons and obtain resolution from carriers Claim submission – Electronic, Paper or Direct Data Entry (DDE) Use appropriate client specific call note standards for documentation Job Requirements: Should have a minimum of 2 years of experience in A/R calling for the US healthcare provider market. Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Client's medical billing software training will be provided. Should have strong revenue cycle and denial management knowledge Knowledge of HIPAA, Insurances and their Plans, Worker’s Comp, No-Fault Strong oral and written communication skills (English) Excellent Calling etiquette In-depth knowledge of MS office Ability to multi-task Education & Certification Requirements Undergraduate, Graduate and/or Postgraduate degree

Medical Coder pune 1 - 4 years INR 3.5 - 6.0 Lacs P.A. Remote Full Time

Job Title: Medical Coder E/M, Orthopedic & Spine Surgery Experience: 1 to 4 Years Shift: US Shift - 06.30 PM to 03.30 AM / 03:00 PM to 12:00 AM Work Mode: Remote (Work from Home) Specialties: E/M, Orthopedic Surgery, Spine (Spinal) Surgery Certification: CPC (Mandatory) Job Summary We are seeking a CPC-certified Medical Coder with 1 to 4 years of experience in Evaluation & Management (E/M) and Orthopedic and Spine (Spinal) Surgical Coding . The role requires accurate coding of outpatient and surgical encounters in compliance with US healthcare regulations, CMS guidelines, and payer policies . This position operates in a US shift and offers a fully remote work arrangement. Key Responsibilities Assign accurate ICD-10-CM, CPT, and HCPCS codes for: Evaluation & Management (E/M) services Orthopedic surgical procedures Spine and spinal surgeries (cervical, thoracic, lumbar) Review provider documentation, clinic notes, and operative reports to ensure coding accuracy and completeness Apply appropriate E/M guidelines (2021 & later) and correct CPT modifiers Ensure compliance with AAPC standards, CMS regulations, NCCI edits, and payer-specific rules Identify documentation gaps and raise coding queries where required Meet defined productivity, quality, and turnaround time benchmarks Participate in internal audits, quality checks, and continuous improvement initiatives Maintain strict compliance with HIPAA and data security requirements Required Qualifications Active CPC certification Mandatory 1 to 4 years of hands-on experience in E/M and Orthopedic/Spine Surgical Coding Strong knowledge of E/M leveling, MDM, and time-based coding Solid understanding of surgical anatomy, operative note review, and global surgery concepts Proficiency in ICD-10-CM, CPT, and HCPCS coding systems Ability to work independently in a remote US-shift environment Preferred Skills Experience with high-volume orthopedic and spine practices Knowledge of global periods, bundling, and modifier usage Exposure to audits, denials management, or quality review processes Familiarity with US EHR/EMR systems

Claims Executive pune 2 - 4 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Designation: Claims Executive Department: Revenue Cycle - Billing & Posting Reporting To: Team Lead - Billing & Posting Location: Pune, Work from Office Job Type: Full Time, Permanent Shift: US Shift / India Night Shift Role Overview: A Claims Executive is responsible for efficiently processing claims and posting payments, ensuring that claims are handled in compliance. Job Responsibilities: Prepare and submit insurance claims, ensuring completeness and accuracy. Verify patient and insurance information for each claim. Accurately post payments from various sources, including insurance companies, Medicare, Medicaid, and patients, ensuring the correct application of funds in the billing system. Perform thorough reconciliation of payment discrepancies and variances. Identify and resolve issues swiftly to minimize revenue loss and maintain accurate financial records. Address billing inquiries and resolve discrepancies. Ensure that the quality and production are met as per expectations Job Requirements: Minimum 2 years medical billing and payment posting experience Strong knowledge of revenue cycle management processes Should have strong revenue cycle and insurance plan knowledge Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Client's medical billing software training will be provided. Maintains confidentiality; understands HIPAA regulations. Attention to detailing, logical thinking and problem-solving skills Excellent knowledge of MS office Excellent English communication skills Ability to multi-task Education & Certification Requirements Undergraduate, Graduate and/or Postgraduate degree Certified Professional Biller (CPB) certification would be an added advantage

Patient Calling Executive pune 2 - 5 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Designation: Patient Calling Executive Department: Revenue Cycle Patient Calling Reporting To: Team Lead Patient Calling Location: Pune, Work from Office Job Type: Full Time, Permanent Shift: US Shift / India Night Shift Role Overview: The role of a Patient Calling Executive typically involves several key responsibilities aimed at managing and optimizing the financial aspect of patient interactions within a healthcare organization. Job Responsibilities: Taking inbound patient calls and help them in making payments for their medical bill and resolve other billing queries. Job Requirements: Minimum 2 years patient calling experience Knowledge of basic revenue cycle management processes Maintains confidentiality; understands HIPAA regulations. Attention to detailing, logical thinking and problem-solving skills Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook). Excellent communication skills, both verbal and written, with the ability to explain complex financial information clearly and concisely. Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast-paced environment. Commitment to delivering exceptional customer service and maintaining patient satisfaction. Education & Certification Requirements Undergraduate, Graduate and/or Postgraduate degree

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