Quality Analyst, Call Auditing

1 - 5 years

2 - 3 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Work Experience: minimum 12 months outbound call handling exp and work experience in outbound or customer facing role
Candidate should be fluent in English & Hindi with below languagesLanguages should know: Position 1: English, Hindi, Marathi

Required Candidate profile

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:Position 2: English, Hindi and TeluguMode of interview- face to faceNotice period- 15 days

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