Quality Analyst, Call Auditing

1 - 3 years

4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities
Audit the chats and calls BAU.Collaborate with client and internal team.Write clean and maintainablee emails to client.Participate in calibrations.Meeting the KRA and KRI.

Required Candidate profile

Experience: 1+ years of experience as Quality Analyst in Non voice process (Chat) and Voice process. Strong understanding of Crypto currency and trading knowledge will be helpful.

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