Quality Analyst, Call Auditing Shinewell Consultants

1.0 - 3.0 years

4 - 4 Lacs

bengaluru, koramangala

Work from Office

Key Responsibilities Audit the chats and calls BAU. Collaborate with client and internal team. Write clean and maintainablee emails to client. Participate in calibrations. Meeting the KRA and KRI. Required Candidate profile Experience: 1+ years of experience as Quality Analyst in Non voice process (Chat) and Voice process. Strong understanding of Crypto currency and trading knowledge will be helpful.

Posted 2 days ago

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Quality Analyst Shinewell Consultants

1.0 - 3.0 years

3 - 3 Lacs

bengaluru, koramangala

Work from Office

The successful candidate will be responsible for auditing the chat and providing the process input to develop the product, collaborating with cross-functional teams. Audit the chats and calls BAU. Required Candidate profile Should have Background in Banking or Investment CSE /BPO . Experience: 2+ years of experience as CSE /BPO Quality Analyst in Non voice process (Chat) and Voice process.

Posted 2 months ago

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