Client Onboarding Manager - EMEA

As a dedicated individual at BiteSpeed, a Sequoia-backed SaaS startup specializing in AI-native Marketing, Support & Sales solutions for e-commerce brands, your role will involve leading customer retention initiatives and nurturing brand advocates. Your contribution will be pivotal in establishing robust customer relationships, collecting feedback, and offering insights to improve product offerings. Key Responsibilities: - Take ownership of customer relationships to deliver exceptional service and enhance satisfaction levels. - Oversee client onboarding procedures and track product adoption to stimulate revenue growth. - Act as a product advisor, assisting customers in optimizing their BiteSpeed experience for maximum benefit. Qualification Required: - Previous experience in overseeing international client onboarding and customer success, with a preference for a technical product understanding. - Genuine passion for assisting individuals and cultivating successful relationships. - Strong inclination towards engaging with a diverse range of individuals for valuable insights and perspectives. At BiteSpeed, the company is dedicated to fostering a purposeful and transformative work environment. Their core values revolve around Personal Transformation, Wealth Creation, and Winning Together. The organizational culture prioritizes exceeding expectations, driving results, practicing honesty, valuing progress over perfection, and maintaining a serious approach towards work. Location: Bangalore Perks & Benefits: BiteSpeed provides competitive compensation packages in addition to perks such as Health Insurance, Quarterly Off-sites, Cult Fitness Membership, and Personal Development Sponsorship. These benefits are designed to encourage wellness, continuous learning, and a fun work environment. Application Process: If you resonate with BiteSpeed's mission and feel aligned with the role, you can express your interest and qualifications by sending a personalized note to talent@bitespeed.co. Furthermore, if you are aware of someone suitable for the position, you can refer them to BiteSpeed and stand a chance to receive Apple Airpods Pro upon their successful recruitment. For any inquiries, feel free to reach out to talent@bitespeed.co.,